Total 1,812 Customer Service job vacancies in Melbourne, Victoria

Primary Location:  Perth, AU Melbourne, VIC, AU West Perth, WA, AU Eagle Farm, Brisbane, QLD, AU Tomago, NSW, AU Karratha, AU Henderson, WA, AU Tomago, NSW, AU Paget, QLD, AU Sydney, NSW, AU







Join an industry leader and make a positive change in the sustainable use of the worlds natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to




... Click here to view more detail / apply for Manager, Product Sales Support Repairs

Were looking for a Front Office Receptionist with a twist at Adina Apartment Hotel Melbourne.  


For starters, youll love putting others first and youre smiling when they are youre the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal.   


A magnet for happiness, you hold the secrets to a whole city; the kind of places and experiences others shrug off as urban myth.  


What you dont know, youll find out to unlock unrivalled staycations. Plus, youll add your own unique mix of passion, drive, organisation and flex to everything you do (and make it all look effortless).  


Like us, you always go the extra mile to make guests feel at home. So do we. Its the reason our guests book, repeat book

... Click here to view more detail / apply for Front Office Receptionist

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA to apply. Even if you only meet some of the criteria, we?d love to hear from you.
If you?d like to know more about our reconciliation commitment, click here  Reconciliation | Wellways  

Rewarding opportunity to join the Mental Health and Wellbeing Local
Let your organisational and multitasking skills shine!
Full time, ongoing opportunity to join a NFP Values based company

About the opportunity
The Mental Health and Wellbeing Local in Frankston is welcoming and inclusive support service for people aged 26 years and over who are experiencing mental health challenges, including people with co-occurring alcohol and drug addiction treatment ... Click here to view more detail / apply for Service Support Officer

The Client:
Melbourne City Medical is a medical centre located in Melbourne CBD that offers a range of customised medical care and treatment plans. They now seek an experienced Sales and Marketing Manager to join their team.


The Role:
The position for hire is a Sales and Marketing Manager and will be for a full time basis at $98,800 per annum, and will be based at their Melbourne CBD workplace.


The Responsibilities:
· Assist the Director in promoting medical packages for foreign patients, in collaboration with other managers and health professionals within the company.
· Support the Director in marketing laser cosmetic services for both foreign and local residents.
· Develop a comprehensive marketing plan that encompasses sales, revenue, and expense controls, ensuring targets are met and enhancing the organisation's visibility in China.
· Organise and manage sales activities by defining geographical sales areas and setting customer service standards.
· Oversee the creation of promotional materials and online marketing campaigns, utilising social media to generate inquiries.
· Achieve profitable results through the sales team by fostering team development through motivation, counselling, skills enhancement, and product knowledge.
· Analyse and advise the Director on competitive positioning, monitoring competitor activity, market trends, and statistical data.
· Coach and train sales and marketing staff, as well as agents in China and Australia.
· Report to the Director on budgets, market opportunities, sales results, and staff performance.


The Requirements:
· Bachelor's degree
· At least 5 years of managerial experience in sales and marketing
· In-depth understanding of the medical industry, including operational models, procedures
· Exceptional relationship-building and networking skills
· Proven team-building and leadership abilities
· Proficient in analytical thinking and problem-solving
· Solid financial acumen, with strong program planning and organisational skills
· Excellent communication and interpersonal skills
· Fluency in both Mandarin and English (written and verbal)
· Established network within private and public medical institutions, or prior experience in a similar role is preferred

Please ensure all applications attach a current resume, so we are able to contact you. 

Our client is a manufacturer of ladies handkerchiefs, and they are now seeking a professional receptionist. 
We are seeking a person with previous reception experience who understands the importance of service. 

The role will involve:
Switchboard operation
Concise message relay to staff
Data entry and letter folding
General administration duties
Opportunity for further duties based on experience
Processing of orders and mailing samples Showing potential clients around showroom

Skills and experience 
You will possess the following attributes;   
Previous experience operating a busy switchboard
Good knowledge of the Microsoft Office Suite – Outlook, Word, Excel
A commitment to quality customer service
Be punctual and polite
A professional and corporate presentation

Knowledge of Reynolds and Reynolds and previous similar experience highly advantageous, but not essential as full training provided.

To be considered for this Service Receptionist role, your presentation must be IMMACULATE, your phone manner must be PROFESSIONAL and MATURE and your attitude must be POSITIVE.

If you have had previous service receptionist experience, and hold the above mentioned attributes, then please email your resume in strict confidence

Right to Work

The above position is open only to applicants who have a current right to work in Australia.

Job Expectations
A fantastic opportunity at nbn as a Priority Customer Care Specialist , reporting to the Team Manager Priority Customer Management.
A bit about your role
As the Priority Customer Care Specialist, you will be responsible for handling nbn case management of priority/vulnerable customers and escalated service incidents. This can include Tier 3 Service and Network faults 2/47 hours 365 days per year.  
These incidents are of a time critical and potentially life threatening in nature, supporting the communities most vulnerable, with a 24 hour SLA. This role will be an opportunity for you to support nbn initiatives that such as natural disasters evacuation and recovery sites. The Priority Customer Management Team are required to work on a rotating roster operating across Monday to Sunday 8am ? 9pm.
A bit about you
The successful candidate will bring a background in case management, ... Click here to view more detail / apply for Priority Customer Care Specialist

Customer Service Your new company Exciting career opportunity as a collections officer ($52k + Super - Annual Salary, non-negotiable) - Join a supportive team helping telecommunications customers


Permanent, full-time role


Start dates: 6th & 13th January 2025 - Interviews happening soon!


Monday to Friday roster (8 AM - 8 PM)


Onsite role in Melbourne CBD


Supportive and diverse team culture


Comprehensive 4-week training program to set you up for success


Fun team outings and social activities


Your new role


Contact customers to assist with resolving overdue payments through phone, email, and SMS.


Work with customers to establish payment plans that align with their financial situations.


Keep detailed records of all collection activities and client interactions.


Collaborate with internal teams to resolve billing issues and discrepancies.

Provide excellent customer service while fostering positive relationships with clients

What you'll need to succeed


Minimum of 6-12 months recent experience in a Call Centre or phone-based customer service role (within the past two years). Experience in financial services, collections, or retention is a plus, but not required.


Strong active listening skills and a genuine passion for delivering top-notch customer service.


A natural communicator with an ability to empathise, understand customer needs, and provide tailored solutions.


Excellent problem-solving skills and the ability to think on your feet, especially when assisting vulnerable customers.


Strong verbal and written communication skills.


Proficient typing and ability to multitask using various systems.


Must be an Australian or New Zealand citizen, permanent resident, or hold a valid working visa (with 2 or more years remaining without work restrictions).


Availability to work 37.5 hours per week, full-time.


What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to marc.howey@hays.com.au, or call us now on 03 9604 9646. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Please click here to apply.

A local council in the South East is seeking a Temporary IT Infrastructure Support Engineer. In this role, you will be essential in maintaining and enhancing ICT systems while supporting a major project to replace existing network infrastructure with Aruba technology. You will collaborate closely with the project team and third-party providers.
Key Responsibilities:


Network Infrastructure Support: Manage on-site upgrades of network switches, routers, and WiFi equipment. Troubleshoot and resolve issues that arise post-upgrade to ensure seamless functionality.
ICT Systems Management: Maintain and optimize system and network monitoring applications. Provide support for hybrid, on-premise, and cloud environments, assisting with business continuity and disaster recovery strategies.
Project Delivery: Collaborate with internal and external stakeholders to ensure timely project delivery within budget. Communicate effectively with team members and stakeholders throughout the project lifecycle.
Documentation and Reporting: Create and maintain comprehensive documentation of ICT systems and processes. Analyze
... Click here to view more detail / apply for IT Infrastructure Support Engineer

DESCRIPTION
Express interest in upcoming Reception vacacnies in Melbourne CBD and inner suburbs.
What will your duties be?
In these roles, your duties will consist of the following:

Responding to enquiries from clients via phone and email
Document control and management
Inbound and outbound calls to answer queries and confirm information
Scanning, filling and archiving of documents
Updating client information
Interpreting information to make decisions
Handling confidential information
Basic data entry with updating and maintaining a database
Adhoc tasks

What are we looking for?
To be considered for these roles, you must have the following:

Previous experience in Reception
Comfortable answering queries via phone and email
Strong written and verbal communication
Proficient using MS Office suite
Great data entry skills
Able to work full-time hours

... Click here to view more detail / apply for Receptionist

Join an iconic brand built on a human touch with a playful side
Lead a passionate sales team, with access to world class facilities at the Northern Beaches
Free gym membership for your buddy, discounted PT more benefits

There's never been a better time to join Virgin Active, we have the best talent, doing the best work of their lives with meaning. Our continuous focus on inspiring people to live an active life is what unites us and sets us apart in our vision to be the world's most loved exercise brand.
We are part of the Virgin group of companies worldwide and launched our Australian business in with one club, five studios and a dedicated team of just 50 people. Today, we have a team of nearly 1,000 people and we're building a collection of iconic locations in Sydney and Melbourne. ... Click here to view more detail / apply for Membership Sales/ Customer Service Manager

Residential Services Manager, VMCH Bundoora Aged Care
Job no: Work type: Full time Location: Bundoora Categories: Aged Care


Full-time role at VMCH Bundoora
Take ownership of operations at a 91-bed residence home with a memory support unit
Competitive salary with NFP salary packaging benefits

About the role
As a Residential Services Manager at Bundoora Aged Care Residence, you will utilise your experience in a similar role to provide leadership and efficient operational management, so that our residents always receive the best care possible.  Working closely with the General Manager, you will also be responsible for the performance of the facility with regards to budget management, employee engagement, quality assurance and clinical care. 
VMCH Bundoora is a dementia-specific aged care facility, offering 13 memory support rooms designed to provide specialised care and support for

... Click here to view more detail / apply for Residential Services Manager, VMCH Bundoora Aged Care

Salary plus annual performance bonus/review
Hybrid working available
Melbourne based
Delivering good energy starts from within Its an exciting time to join Origin. Creating a great place to work means together were progressing our ambition to lead the energy transition through cleaner energy and customer solutions. Were always looking for better ways to deliver for our customers and for our people. About the role: The Specialist - Customer CRM is responsible for supporting the effective utilisation of our customer engagement platform to enhance marketing initiatives and drive customer satisfaction. In this role, you will ensure the quality and compliance of platform processes while collaborating with Campaign Managers and the Customer Engagement Platform Lead to meet data and platform requirements. By leveraging your analytical skills and attention to detail, you will contribute to the optimisation of customer engagement strategies, safeguard
... Click here to view more detail / apply for Specialist ? Customer CRM

Package Description: Shift Details: Monday-Sunday Flexible Nights At Avery Healthcare, we believe in caring for those who care for our residents. We recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a compassionate, enthusiastic, and dedicated individual to join our friendly, award-winning team as a Dementia Care Manager. ABOUT THE ROLE Your focus as a Dementia Care Manager will be to be responsible for the overall management of the Dementia Community, implementing and embedding the companys dementia care strategy and managing resources within a given budget. Other responsibilities will include: Ensuring that the plan care day is accurate and reflected in the care needs summary and that the resident/relative identifies needs and preferences. Ensure all information is integrated into a person-centred care plan. Building caring relationships with residents and families, liaising with them sensitively and appropriately. Act as an advocate for the residents' best interests, appropriately managing conflict. Working closely with the Activities Team to ensure the development of meaningful activities for residents with Dementia. Support and set expectations for the care team's participation in these activities. Promoting a culture that enables residents to maximise their capabilities, optimising their independence and enhancing their quality of life. ABOUT YOU To succeed in your application, you must live our values of caring, support, honesty, respect, and accountability in all you do. Our ideal candidate must have: A minimum of three years experience in a similar role, working within a fast-paced environment. Comprehensive understanding of CQC standards and requirements. Industry-relevant qualifications. Knowledge of care services businesses and the UK health and social care market. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other. Our vision of creating meaningful lives together is achieved by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes while establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

Package Description: At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Assistant. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.