Total 250 Customer Service job vacancies in Maidstone, ME16 9QQ

Exciting opportunity in Maidstone as a Finance Support assistant. This is a temporary assignment until March 2025.

The role is supporting the finance team with various accounting and financial tasks, including budgeting, reconciling accounts, managing cash flow, processing invoices, handling tax and insurance matters and ensuring accurate financial reporting.

Duties can include:

• Development and preparations of budget and medium term financial plan
• Support with monthly reconciling, pension and payroll information
• Provide support with pension-related tasks.
• Bank and account reconciling
• Monthly VAT and CIS reporting
• Assist in closing the accounts, preparing documents for audit, and handling year-end financial tasks.
• Help prepare financial information for the company website and complete required returns and statistics.
• Work towards agreed targets
• Keep insurance details updated, manage claims, and offer advice on insurance matters.
• Assist with returns, reporting and statistics
• Provide support and advice on VAT, tax related issues
• Inputting invoices and matching PO's
• Use of accounting software
• Other finance duties as required

This role is Monday to Friday and is fully office based and pays £13.71ph.

This role also requires a DBS check.

Apply today for immediate consideration!

Benefits of joining our Temps team:

* Weekly pay on a Friday - smooth payment process

* Working with committed and highly experienced recruitment consultant

For more information please contact New Appointments Group on 01795 702 722

CVs in Word Format to p.trustam@newappointmentsgroup.co.uk New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs

Please refer to the attached job description for full details and main responsibilities of the role.

This is an opportunity to be a part of a dynamic service. You will be part of an established home treatment and rapid response team.

Supporting patients who are acutely unwell in the community, and providing the best level of care to them whilst remaining in their own homes. We provide support for individuals who are experiencing an acute episode in the community, as well supporting people who have been discharged from inpatient wards. We provide a menu of interventions, to ensure the highest level of care and support is delivered.

The service, provides opportunities to develop your skills and your career. You will play a key role in the multi-disciplinary team supporting the qualified and other support workers. You will need experience working in mental health care settings, and experience of recovery focused practice is required.

Flexible working opportunities available; over 7 days week. The team will cover the South West & West Kent Area

The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).



The main purpose of this role is to support service users to establish greater control over their lives, helping to identify aspects of life that give meaning, hope, value and purpose whilst recognising that each individual’s recovery is a distinctive and deeply personal process.

As an integral and valued member of the multi-disciplinary team, the post holder will provide support to individuals within the service, by role modelling and using lived experience of secondary mental health services.

This role will involve working with service users on a one to one or group basis. Also working within the wider staff group to ensure that the environment supports the service user to reach their individual recovery goals.

There will be a variety of tasks some of which will be service user initiated, whilst others will be requested by staff for the overall service provision.

The post holder will work flexibly as the service requires.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Please refer to the attached job description for full details and main responsibilities of the role.


This advert closes on Monday 16 Sep 2024

Proud member of the Disability Confident employer scheme

If you wish to know more about this role, please see the attached Job Description and Person Specification.

Domestic Assistant - 18hrs p/w



Do you share our values of Caring, Passionate and Teamwork? Join Care UK, a multi award winning care provider, as a Domestic.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

The Role


Cleaning all areas of the Care Home
Following the infection control regulations and policies
Respecting the privacy of individuals and residents
Creating a warm and friendly atmosphere for our residents


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time.
Bank Holiday Pay Enhancements
Career development, training, and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


Career Development

Whether you are an experienced Domestic or are looking to start a new career, Care UK can provide you with a thorough training and induction programme to further develop your skills, with lots of opportunities for progression.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

At OFG, we work smarter so you can spend more time doing what makes you happy!

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

Job Title: Maths Teacher - Key Stage 4

Location: Heath Farm College, Maidstone, ME16 0ER

Salary: Up to £45,000.00 per annum depending on experience

Hours: 37.5 hours per week, Monday to Friday

Contract: Permanent, Term Time only

UK applicants only. This role does not offer sponsorship.

As part of our continued growth, we now have a fantastic opportunity for a Maths Teacher to join our close-knit team at Heath Farm College located in Maidstone.

About the role

To model the college values of ‘Love, Commitment and Opportunity’ consistently on a daily basis

To lead the Mathematics curriculum for Year 10 and Year 11 and to deliver highly effective teaching and learning to the KS4 students in your sessions ensuring that it is appropriate, relevant and meets statutory requirements consistent with the individual needs of each student and to facilitate the very best outcomes for all.

To ensure all staff delivering any aspects of the mathematics curriculum are effectively trained and monitored.

To be the Year 10 or Year 11 Tutor.

To support and facilitate the implementation of the college’s policies and to share in the corporate responsibility for the education, welfare and conduct of all students and to model the college protocols and procedures on a daily basis and ensure registration procedures are followed accurately.

Principal Duties

Leading on mathematics teaching for Year 10 and Year 11
Teaching any student at Heath Farm College in KS4
To plan and deliver schemes of work for the students in your sessions that is in keeping with the statutory requirements relating to individual students and college policies
Responsibility for the assessment, recording and reporting of all students in your sessions
To ensure that each student in your teaching or tutorial group has a Student Learner Profile which is relevant, appropriate, up to date and consistent with any statutory requirements
To maintain appropriate and relevant records to ensure that students’ achievements and progress are documented and available for progression planning
To maintain portfolios of work for each student in accordance with college policies and exam board requirements
To model lifelong learning
Qualifications required

QTS
About us

We are an independent specialist sixth form college that caters for young people with social, emotional and mental health needs. We offer a unique and stimulating environment where every student is able to make outstanding progress in their personal development and enjoy success in their education.

Heath Farm College is situated in Maidstone and has capacity to support up to 58 students. The provision facilitates a professional post 16 provision for students with EHCPs who are not ready for a large FE college or large school/academy 6th Form provision.

Acorn Education is the UK’s leading independent provider of specialist education and residential care for vulnerable pupils and young people. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Acorn Education?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

#1

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

If the trial is a success, we’ll be rolling the 4DWW out across the Group – so there’s never been a more exciting time to join #teamOFG!

Job Title: Key Stage 4 Learning Support Assistant

Location: Heath Farm College, Maidstone

Salary: Up to £22,000.00 per annum

Hours: 32.5 hours per week, Monday to Friday

Contract: Permanent, Term Time only

UK Applicants only. This role does not offer sponsorship.

As part of our continued growth, we now have a fantastic opportunity for a Learning Support Assistant to join our close-knit team at Heath Farm College, part of Acorn Education.

As a Learning Support Assistant, you will support our Teachers to take a creative approach to teaching pupils according to their educational needs, maximising pupil’s achievement, and ability to develop.

This is a great opportunity for a Learning Support Assistant who is looking to start or continue their career in Education and is motivated to inspire learning in pupils with varied and complex needs. Your work will be challenging and rewarding in equal measure and you will be working in a school where we maintain a strong safeguarding culture, where pupils are listened to, respected and involved in as many decisions as possible.

Quality is always top of our agenda, and we pride ourselves on the quality of what we do. We are looking for a Learning Support Assistant, who can work with individual and small groups of pupils, preparing classrooms and materials, and building positive relationships with pupils to promote interaction and learning. Our Learning Support Assistants offer essential support to our Teachers and have the opportunity to assist in the planning and delivery of lessons in a creative and positive setting.

Whilst previous experience of working in an SEN/ASC environment would be desirable, excellent support skills and the right motivation, personal qualities and levels of resilience are just as important. These roles are ideal for people working in customer facing industries including retail, hospitality, and leisure, looking for a new role that makes a real difference to pupil’s lives and futures.

We need people who share our vision to build incredible futures by empowering vulnerable young people in the UK, to be happy and to make their way in the world.

Educated to GCSE grade C or above in Maths and English, you will be calm, engaging, resilient, enjoy working as part of a team, and be genuinely motivated by helping every pupil to reach their potential.

About us

We are an independent specialist sixth form college that caters for young people with social, emotional and mental health needs. We offer a unique and stimulating environment where every student is able to make outstanding progress in their personal development and enjoy success in their education.

Heath Farm College is situated in Maidstone and has capacity to support up to 58 students. The provision facilitates a professional provision for students with EHCPs who are not ready for a large FE college or large school/academy 6th Form provision.

Acorn Education is the UK’s leading independent provider of specialist education and residential care for vulnerable pupils and young people. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Acorn Education?

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

#1

We are working with a client in Maidstone who has two vacancies to fill in the Customer Support team on a temporary basis for 6 months. The role is a customer service role with call handling. There is also an element for admin duties. We are looking for friendly individuals with excellent customer service skills.

You will be:

• Answering calls through the main switchboard and internal line, addressing and resolving queries as the first point of contact.
• Directing customers to the appropriate department as required.
• Reception duties such as meeting and greeting visitors, checking parking permits, booking meeting rooms, replenishing stock and refreshments and distributing post.
• Mailbox monitoring.
• Distribution of uniform.
• Supporting the team with research for travel and accommodation options.

We are looking for someone with excellent communication skills both verbal and written, strong organisational skills to manage multiple tasks and strong MS office skills as you will be using Microsoft products.

This role is fully office based and pays up to £13.75ph

Monday to Friday 9am - 5pm

Benefits of joining our temps team:

*Weekly pay on a Friday - smooth payment process

*Working with committed and highly experienced recruitment consultant

*CV's in Word Format

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.

Twitter @Nagforjobs

This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers.

Your new roleThis role requires a combination of skills. The successful candidate will be expected to maintain strong relationships with customers, manage a variety of administrative tasks, and contribute to the company's continued success.

Acting as the primary contact for all customer enquiries and processing related sales administration tasks such as quotations, dispatch paperwork, system specification processing, handling complaints, and managing product returns.
Developing relationships with new and existing customers by providing support, information, and guidance.
Maintaining accurate customer records, recording and retaining information in a structured and timely manner, and researching clients to identify potential opportunities using CRM.
Handling order entry processing, including contract review, and maintaining and updating customer records.


What you'll need to succeedExperience working in a similar function is essential as well as a basic understanding of contracts, and T&C's would be useful. You'll need the ability to work independently and a commitment to a high-quality and detail-orientated approach. The ability to build rapport and strong communication skills are essential.You will need to be able to work in a highly process-driven way with good attention to detail.

What you'll get in return

A competitive salary and an excellent opportunity to take control of your own development and the opportunity for growth, as well as a positive and supportive work culture.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers.

Your new roleThis role requires a combination of skills. The successful candidate will be expected to maintain strong relationships with customers, manage a variety of administrative tasks, and contribute to the company's continued success.

Acting as the primary contact for all customer enquiries and processing related sales administration tasks such as quotations, dispatch paperwork, system specification processing, handling complaints, and managing product returns.
Developing relationships with new and existing customers by providing support, information, and guidance.
Maintaining accurate customer records, recording and retaining information in a structured and timely manner, and researching clients to identify potential opportunities using CRM.
Handling order entry processing, including contract review, and maintaining and updating customer records.


What you'll need to succeedExperience working in a similar function is essential as well as a basic understanding of contracts, and T&C's would be useful. You'll need the ability to work independently and a commitment to a high-quality and detail-orientated approach. The ability to build rapport and strong communication skills are essential.You will need to be able to work in a highly process-driven way with good attention to detail.

What you'll get in return A competitive salary and an excellent opportunity to take control of your own development and the opportunity for growth, as well as a positive and supportive work culture.
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Support Worker
Contract Type: Permanent
Salary: £25,965.41 per annum (£27,112.48 per annum is achieved after 18 months successful performance in the role)
Working Hours: 37.5 hours per week.
Working Pattern: 7am-3pm and 2pm - 10pm on a rolling 6 week rolling rota, alternative weekends included
Location: Maidstone, Kent

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Support Worker You will be working from one of our supported services providing support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home. It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you. About you We are looking for someone with:

• Experience of working with vulnerable people
• Experience of delivering structured support and risk management
• To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team
• An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction.
• Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working

Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays (pro rata) *delete for Full Time
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment.

For more information regarding this role please see the attached job description and personal specification.

Head of Allied Health Professions

We are really excited to be able to offer an experienced, independent, innovative individual with the skills, enthusiasm and vision the opportunity to become the Head of Allied Health Professions (AHP) for the Forensic and Specialist Directorate at Kent and Medway NHS & Social Care Partnership Trust.

The Head of Allied Health Professions is a key member of the directorate Senior Management Team and will work closely with the other heads of profession, operational managers and business partners within the team to ensure that the directorate continues to provide the best possible care to the patients that it serves. They will also be a vital part of the AHP leadership team which spans the organisation and is responsible for ensuring that the AHP agenda and strategy are progressed and delivered upon.

The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes
(unless you have a disability as defined by the Equality Act 2010).

The post holder will work with a diverse range of services spanning mental health and non-mental health provision across both inpatient and community settings and will represent the voices of a diverse range of Allied Health Professionals including occupational therapists, speech and language therapists, physiotherapists and prosthetists. They will also hold strategic oversight for the Peer Support Practitioner workforce within the directorate.

Essential requirements:

A recognised AHP professional qualification.

Registration with the Health and Care Professions Council.

Evidence of significant personal development through formal postgraduate courses or experience e.g. (MSc or equivalent).

Extensive experience in clinical practice, holding a broad range of experience within a variety of settings.

Proven experience within a clinical leadership / professional management role.

Experience of motivating staff and of reviewing the performance of individuals through regular supervision and appraisal.

Ability to make decisions autonomously and co-operatively as part of an inter-professional team.

Demonstrable commitment to and a focus on quality, promoting high standards of clinical care to improve patient outcomes/recovery.

Uses evidence to make improvements and seeks out innovation.

Works across teams/services/boundaries, involving, respecting and learning from clinicians, sharing and looking for collective success.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every day
We deliver brilliant care through brilliant people

Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time

They will lead on the student placement and workforce offers for AHPs across the directorate, will ensure that all AHPs work in accordance with their professional standards for practice and will be responsible for ensuring the quality of AHP therapeutic input across the directorate. They will lead on the patient and carer experience portfolios for the directorate and will be a key part of the trust wide patient and carer experience development work. They will also hold therapeutic leadership and oversight for the fully functional vocational café hosted on the Medium Secure site.

The post holder will need to be highly organised, able to prioritise conflicting demands and deliver to deadlines. They must possess the professional knowledge and attributes to strategically and professionally lead the Forensic and Specialist Allied Health Professions, innovate current practice, manage change, address quality issues and support the achievement of Allied Health Profession, directorate and trust strategic objectives.

For full details of the job description and main responsibilities can be found in the JD attached.


This advert closes on Tuesday 27 Aug 2024

Proud member of the Disability Confident employer scheme

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Following your Corporate Induction you will be expected to attend the Trusts Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if this is going to be problematic:rallen@nhs.net), lasts for two weeks and will involve travelling to both Trust sites. The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atEnhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children). At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk) Interview Date: To be confirmed

To work as a member of the Crisis Resolution Home Treatment Team, working within the home treatment function delivering support to patients and their families using evidence based, profession specific and general mental health knowledge providing client centred, recovery orientated principles and practice for individuals, families and carers referred to the Service. You will also work within the Rapid response function undertaking assessments 24/7 received from Urgent Mental Health Helpline as well as undertaking gatekeeping assessments. To work in accordance with Trust and Crisis Resolution Home Treatment Team Policies and Procedures and the Care Programme Approach. To provide an alternative to inpatient admission treating patients in their home environment who are presenting in a crisis with significant distress.

• Demonstrates ability to work as a team member as well as alone making autonomous decisions in a fast-paced environment.

• Supporting Band 7 to manage a case load of service users who have complex acute/crisis needs

• Balancing all aspects of the job role.

• Being flexible and responsive to competing demands

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every day
We deliver brilliant care through brilliant people

Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

• Working with service users referred to Crisis Resolution and Home Treatment Service

• To screen, and work with all newly referred service users experiencing acute mental health crisis providing assessment or short-term interventions until crisis is resolved.

• To provide short-term specific psychosocial interventions for those who would benefit from crisis interventions

• To ensure documentation is reviewed and updated in line with quality improvement standards

• To shift co-ordinate lead the shift, allocate work to the wider MDT and prioritise workloads.

• To contribute to the planning and implementation of induction, training and education of students and staff.

• To contribute to the delivery of specialist/ professional training packages of in-service training and staff development when necessary.

• To fulfil the role of mentor/practice educator, maintaining own update training and ensuring responsibility for regular placement provision and ensuring supervision and written assessment of students whilst on placement.

• To assist the band 7 senior practitioner by identifying personal and professional training needs in order to appropriately plan for future training and development.

• To provide effective supervision, support, and guidance for support /STR/ peer workers and any work delegated to them.

• Responsible for the delivery of individual care plans for a caseload

• Expected to implement policies as directed by the trust/directorate for the department, ensuring awareness throughout the department.

• Participate in leading service developments.


This advert closes on Monday 26 Aug 2024

Proud member of the Disability Confident employer scheme