Total 4,411 Customer Service job vacancies in London, SW10 9NH

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

• We are looking for an enthusiastic, well-motivated and caring person to work in our modern and well-equipped Rapid Diagnostic Department to work within an interdisciplinary team of nursing, medical, paramedical and clerical staff, under the supervision of a registered nurse to provide quality patient services and assistance to meet health care needs.
• The Outpatient Department consists of a variety of outpatient clinics providing diagnostic and therapeutic outpatient care to the local community. The nursing service provides support for over 70 visiting clinicians from St Georges Trust to provide the full range of surgical and medical clinics.
• The post holder will be expected to work in all specialities within the department based both at the Nelson Health Centre and St Johns Therapy Centre but is expected to be assigned to all sites within STG.
• Assistance and supporting registered nurses and clinicians in clinic, chaperoning, recording vital signs (Escalation of EWS scores to NIC), Height, weight, urinalysis, venepunture etc
• Participate with monthly audits.
• To perform patient observations e.g. temperature, pulse, blood pressure, respiration, urine testing, fluid balance charts, height & weight and to record these correctly in the patient’s records, reporting any abnormality or change in these to a qualified nurse.
• To demonstrate an awareness of the importance of patient confidentiality and ensure a safe and secure environment at all time.
• To assist the ward team to keep the ward/clinical area tidy, including storage cupboards, sluice, equipment, and treatment rooms.

St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

For more information and to arrange an informal visit please contact;

Joan Bagunu – Senior Sister

0208 7258123

EmailJoan.bagunu@stgeorges@nhs.uk


This advert closes on Monday 4 Nov 2024

Proud member of the Disability Confident employer scheme

Would you like a rewarding role with a multi award-winning care company? We are seeking a Registered General Nurse to lead our team of care workers, providing exceptional care for our residents. You will be working in a vibrant community, providing nursing support to older people and people with dementia.

This post is working 40.25 hours per week on night shifts from 8pm, which will include some weekends. Shifts work on a 2 week rolling rota of 4 days in week 1 and 3 shifts in week 2.

What you’ll be doing:

Managing a team of carers, you’ll play a vital role in ensuring we deliver an exceptional level of care for our residents. You’ll plan and monitor care which promotes the emotional, physical, and social wellbeing of every individual we look after. Some of your duties will include:

Preparation of care plans to meet individual needs
Overseeing drug storage, administration, ordering and recording
Appropriate assessment and induction of staff and residents
Deputising in absence of senior manager

What we are looking for:

Experience leading an effective and motivated team within the health or social care sector, demonstrating evidence of promoting best practice in Safeguarding adults.
RGN or RMN, registered with NMC
Good communication, literacy, and numeracy
Active practice of administering medicine & understanding of regulations
Able to work in accordance with National Care Standards and GSCC Code of Conduct

Proud member of the Disability Confident employer scheme

We have an exciting opportunity for a Care Home Administrator to join our team.

You will provide a first-class customer service to all visitors to the care home and maintain high levels of visitor/employee/resident satisfaction. Reporting to the Senior Administrator this post supports the reception and administration team with all relevant and necessary administration for the care home.

This post is working Monday to Friday, 36.25 hours per week and fixed term for 6 months.

What you will be doing:

• Supporting the Senior Administrator in undertaking specific administrative tasks to ensure the smooth operation of the home in line with policies and procedures.
• Answering all telephone enquiries in a professional, helpful, and timely manner to agreed standards.
• Ensuring all visitors to the home are given appropriate information in a courteous and timely fashion to agreed standards.
• Monitoring the CCTV operations on the site to ensure security is maintained.
• Ensuring the reception area is welcoming, tidy and always contains appropriate visitor information to agreed standards.
• Inputting data onto systems to set timescales and accuracy.

What you will need:

• Experience working in professional administration departments or in a similar role.
• Business Management/Administration or similar qualifications.
• Excellent interpersonal skills.
• Ability to maintain confidentiality, both with company information and staff information.
• Strong Microsoft Excel, Outlook, PowerPoint, and Word knowledge.
• Self-motivated and with a desire to improve systems within the business.
• Be a Team player.
• Ability to work under pressure and do multiple tasks.
• Commercial awareness and can-do attitude.
• Can do attitude.

Proud member of the Disability Confident employer scheme

Job Title: SEND Learning Support Assistant
Location: Hackney
Salary: £90 - £100 per day
Hours: Full-time, Monday to Friday

Are you passionate about supporting children with special educational needs?

We have rewarding opportunities for dedicated SEND Learning Support Assistants to join our team in primary and secondary schools across Hackney.

You'll become an essential part of a welcoming and inclusive educational community, supporting students with special educational needs and helping them to thrive.
- Provide one-to-one support to students with SEND, both within and outside the classroom setting.
- Implement individual education plans (IEPs) and support behaviour management strategies.
- Create a positive, inclusive learning environment where all students feel respected and encouraged.
- Work collaboratively with teachers, parents, and other professionals to tailor learning strategies to individual student needs.
- Assist students with daily activities, personal care, and mobility as needed.
- Keep accurate records of student progress and engagement.
- Prior experience working with children or young people with SEND is essential.
- Excellent communication and interpersonal skills.
- Empathy, patience, and a genuine commitment to supporting students with SEN.
- Ability to work effectively as part of a team.
- Positive attitude with the flexibility to adapt to individual student needs.
- Relevant qualifications in education or SEN support are beneficial but not required.
- Referral bonus for introducing successful candidates.
- Access to ongoing professional development and training.
- Supportive, collaborative working environment.
- Opportunity to make a meaningful impact on the lives of students with SEN.

If you're committed to fostering an inclusive learning environment and meet the above criteria, we would be delighted to hear from you. To apply, please submit your CV along with a brief cover letter detailing your experience and interest in this role.

This role is for anyone who has previous managerial experience within adult care services that specialise in learning disabilities.

Your new company
Join a leading care organisation dedicated to continuous improvement and quality in service delivery. Our client focusses on enhancing the lives of those they support, while fostering a collaborative and engaging work environment. As a key player in the team, you will contribute to their mission of providing exceptional services aligned with their values.

Your new role
As a Service Improvement Officer, you will work closely with operational managers and teams to identify areas for improvement across various adult services, and implement effective strategies. Your responsibilities will include developing improvement plans, supporting staff, and ensuring adherence to organisational policies and legal requirements. You will act as a vital link between services and the quality team, proactively addressing concerns and highlighting best practices.

What you'll need to succeed
To excel in this role, you will need:
A proven background in managing high-quality adult care services.
Excellent communication and presentation skills.
Strong leadership abilities with a proactive approach to problem-solving.
Good planning skills and the capacity to work autonomously.
Collaboration skills and a calm, measured approach.
Experience with quality monitoring systems, both written and online.
Proficiency in IT, including Office 365.
A creative, positive mindset with flexibility.
A commitment to training, development, and mentoring.

What you'll get in return
In return for your expertise and dedication, you will receive:
A competitive salary and benefits package.
Opportunities for professional development and career growth.
A supportive and inclusive work environment.
The chance to make a significant impact on the lives of vulnerable individuals.
Flexibility with working arrangements, including the possibility of out-of-hours services.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Best Connection are currently recruiting experienced Service Technicians in and around the Feltham area on behalf of a high-end tool manufacturer.

Your role would be working as a service technician in their repair centre, helping to diagnose and repair a variety of tools.

Responsabilities:
-Providing telephone support for technical, product & application usage to both internal staff.
-Repair of all tools, electrical, cordless & petrol in a timely manner.
-Achieving company targets/KPI’s
-Advising customers of repairs, quote and maintain contact with customer to maintain good customer care and prevent backlogs.
-Assist with any other duties that may be required.

Shift Pattern:

Monday to Friday - 8am-4:30pm

Why you will love working here:

Great working environment
Competitive Pay
PPE Provided
Possible permanent contract

What we are looking for:
-Candidates must have proven experience from either a mechanical or technical background
-Due to location candidate needs to drive
-Good attitude to work with a desire to progress.
- Someone who can be reliable & Punctual

Proud member of the Disability Confident employer scheme

Gas Engineer Domestic Service and Breakdown
40k salary, Typical earnings 50k.
VW van, large company benefits
Based in SE London
Interview and start ASAP

Domestic Gas Engineers required for large housing maintenance specialist with lots of work in SE London. Suitable candidates must be competent with breakdown and servicing on all domestic gas boilers.

There is a requirement for all of the engineers in the team to cover call out. This is 1 day per week, every week and rolling ( including weekend days). Out of hours are 24hr, however after 10pm will only be for major water leaks. These are paid at £40 incomplete and £50 for completions. Overtime works at 1.5 hour rate travel to job and time to complete. There are also opportunities for training and development.

Suitable Gas engineers must hold domestic ACS qualifications for CENWAT, CCN, CKR,HTR. Qualifications in OFTEC or LPG are also desired but not essential.

Please apply online with your updated CV

Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you passionate about empowering them to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations?




Creative Support is a not-for-profit organisation which provides high quality, person-centred support to people with physical disabilities, learning disabilities, mental health needs and dementia. The support we offer is tailored to the individual client’s needs and encourages independence and community engagement.




We are looking for calm, resourceful, and energetic individuals who are highly motivated, hardworking, and keen to support older people in a proactive and holistic manner. You will have well-honed skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for our all our service users. You will support people to maintain a healthy state of wellbeing, mentally, physically and emotionally. You will empower individuals to be happy, healthy, and successful in achieving their life goals.




Creative Support is committed to your continuous professional development and as a successful candidate, you will receive a full local and corporate induction and be enrolled on the Care Certificate if pertinent. On completion of your probationary period, you will automatically be enrolled onto the NVQ level 3 diploma in Health and Social Care. You will have the opportunity to discuss your training and development needs during regular supervision and appraisal meetings.




You must be willing to embrace all aspects of the role including, but not limited to, providing support with personal care and domestic tasks, and supporting individuals to access work, education and social opportunities. You will be required to work in a flexible manner, on a roster basis, which will include evenings. Previous experience, whilst desirable, is not necessary – what we need most from you is gumption and a can-do attitude.




If you would like to have an informal discussion about this position, please contact Tamryn Nicol on tamryn.nicol@creativesupport.org.uk




Vacancy Reference Number: 72829

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number




Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.




We are a passionate, inclusive, and anti-racist organisation - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. “Gender is considered to be an occupational requirement.” – Equality Act 2010




We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme.

Communication Play a pivotal role in acting as first point of contact for communications to the Acute Patient Access, Clinical Support Services and Womens Health ICSU leadership team and deal with all such communications appropriately, including exchange of sensitive information. Deal with matters of a highly confidential and sensitive nature which should not be divulged or discussed with other people Respond to all queries, correspondence and telephone calls coming into the office in a timely and professional manner. Initiate action where possible and report progress as appropriate. Employ judgement to ensure that messages and actions are prioritised and brought to the attention of the senior management team with any relevant supporting information. Receive and screen incoming mail, obtaining any relevant background information. On behalf of the Acute Patient Access, Clinical Support Services and Womens Health ICSU Clinical and Operational Directors, prepare/commission draft responses as necessary, identifying appropriate action or referral. Initiate follow up action where necessary. Manage incoming emails, ensuring briefings and follow up actions take place and deadlines met. Effectively manage the diaries of the Acute Patient Access, Clinical Support Services and Womens Health ICSU Clinical and Operational Directors, arranging and prioritising meetings/appointments, as necessary, ensuring the sufficient work/reflective and travel time and establishing and maintaining suitable bring forward systems to ensure that future activities or requirements are not overlooked. Organise conferences/events, including liaising with stakeholders, speakers, sourcing venues, inviting participants and guests and devising and sending details of confirmation of booking and joining instructions etc. Liaise with key stakeholders. Information Management / Administrative / Executive Assistant Support Plan for situations, which are known; and to be able to re-prioritise work to accommodate unexpected situations and interruptions. Monitor project schedules and escalate areas of concern or exception Preparing progress reports. Establish and maintain effective, accurate and where appropriate, confidential filing systems, ensuring files and specific information can be easily retrieved. Undertake specific project work as and when required by the Acute Patient Access, Clinical Support Services and Womens Health ICSU Clinical and Operational Directors. Co-ordinate the rolling programme of performance and development reviews and 1:1 meetings; scheduling meetings and ensuring the Acute Patient Access, Clinical Support Services and Womens Health ICSU Quadrumvirate have the relevant information. Set up appraisals between the Acute Patient Access, Clinical Support Services and Womens Health ICSU Clinical and Operational Directors and Senior Management team. Undertake preparation of committee reports, including collation and copying of information, circulation of papers etc. Prepare and distribute agendas and papers for relevant meetings, in accordance with Trust policies, procedures and timescales. Take, produce and distribute meeting minutes within agreed timescales and associated action trackers. Undertake any other duties as delegated to the post holder by the Acute Patient Access, Clinical Support Services and Womens Health ICSU Clinical and Operational Directors Ensuring all departments keep on top of maintaining good IG compliance. Handling/collating sensitive documents for disciplinary/grievances. Administratively support the process of ensuring policies and SOPs are reviewed and updated within current guideline. Administratively support the preparations and documentation management associated with external accreditation and inspections across the Acute Patient Access, Clinical Support Services and Womens Health ICSU. Office Management Support the proactive management of sickness/absence/annual leave/study leave by providing up to date information to the Acute Patient Access, Clinical Support Services and Womens Health ICSU Clinical and Operational Directors Be the contact for visitors, ensuring a polite, helpful, professional and organised approach directing visitors to the most appropriate person. Work independently on all aspects of the role, managing own workload and exercising maximum autonomy and control whilst recognising when it is appropriate to seek advice or assistance. Maintain a system for tracking and claiming expenses incurred by team members, as delegated. Finance Provide support for Operational director to ensure financial sign off in streamlined including on call, escalated rates, local VCP processes Completing and processing team expenses. Arrange POs/invoices and Waivers for all external contractors whilst ensuring the budget is maintained. Information Technology Optimise IT applications by using effectively all aspects of Microsoft applications to produce accurate and well-presented documentation, presentations etc. Be responsible for maintaining office systems. Updating the Trust intranet and maintain relevant sections on the intranet as and when required. Personal Development To undertake ongoing training and professional development as required for the role, including annual statutory and mandatory training required of all Trust staff. Maintain and evidence continual professional development record.

A full list of duties and responsibilities will be found within the job description and requirements for the role can be found within the person specification. For more information on the role, or to arrange an informal visit to the department, please contact Michelle Osborn - Paediatric Inpatient Team Leader at michelle.osborn1@nhs.net.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

We're looking for a kind, compassionate and resilient Mental Health Support Worker to join our Mental Health service in Hammersmith & Fulham.

£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
As a Support Worker, you will play a key role in supporting our residents to help them to enhance life skills and increase independence and manage their health. This also includes tenancy management and other life skills.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Adhere to Look Ahead's Policies and Procedures
- Engage in learning and development activity to increase knowledge and skills
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:
- NVQ Level 2/3 or transferable skills in customer centred roles

Desirable:
- Experience working in mental health sector
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Xcel S Care Ltd will offer you competitive pay rates, two weekly pay, holiday pay, flexibility and the chance of a permanent job.

Xcel S Care Ltd is currently going through a period of growth and need highly skilled and experienced Care Worker to support our clients throughout the Greater London areas. As a Care Worker, you will ensure the highest standard of care is always maintained.

Get in touch today to discuss this opportunity further!

Xcel S Care Ltd is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Seeking a Registered Manager for a Newly Established Care Company. We require an experienced, proactive manager. At Achieve together we believe this is more than just a job. Alongside making a positive impact on people’s lives you would be on an amazing career journey with an exciting, progressive organisation.

Let’s tell you about the Role.

This is a role with challenge, growth, and purpose at its heart. It’s a role that inspires others and brings your creative mind to life.

Every home is like a small business, and as a Registered Manager you will lead your team, taking accountability for all operational aspects of the home, focusing on areas such as recruitment, retention, budget management and rota planning. You will be responsible for the safety of all, and you’ll motivate your team with ideas that keep the people we support engaged, fulfilled and happy. The sense of fun you’ll bring helps make things happen.

At Achieve together, we see this as more than a job, this is the start of your career journey with us. With 75% of our managers promoted from within, this is a fantastic opportunity to develop your career and reach your full potential. Not forgetting, we also offer a wide range of benefits that include:

Competitive pay and progression that is linked to your skills and experience

Flexible working opportunities to suit you

Recognition schemes, team events and social activities

Employee discount schemes across a range of retailers and services

Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

Ongoing development and training to support your career progression with us

Employee welfare and wellbeing initiatives

Electric Vehicle Salary sacrifice scheme

Let’s Hear About You.

Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples’ lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you. Be part of our team, Sharing Moments. Shaping Lives.