Total 3 Customer Service job vacancies in Liverpool, Merseyside, CH41 5LH

We are looking for a motivated and detail-oriented Commissioning Support Administrator to join a well established team in Sefton. The role involves providing daily administrative and commissioning support for Individual Patient Activities (IPA) and Continuing Healthcare (CHC) processes, contributing to the effective delivery of services such as Personal Health Budgets, Complex Care, and Funded Nursing Care in line with the National Framework. You'll serve as a key point of contact for commissioning queries, ensuring data accuracy and supporting business-critical functions on behalf of the Merseyside CCG.

• 37.5 hours per week
• 4 month initial contract with possibility of extension after this
• £14.40 LTD per hour inclusive of holiday pay

Responsibilities

• Act as a liaison for patients, relatives, and providers, handling queries with professionalism and sensitivity.
• Coordinate and maintain accurate data processes, in compliance with organisational and regulatory standards.
• Facilitate communication across internal and external stakeholders, including sharing complex information where persuasion or negotiation may be needed.
• Organise and attend meetings, take minutes, and track action items in collaboration with the Chair.
• Provide non-clinical advice to patients, carers, and external stakeholders, ensuring clear guidance on service delivery.
• Assist in training and inducting new staff, supporting them with on-the-job learning.
• Propose and implement updates to policies and procedures in your area, enhancing service efficiency.

Requirements

• Strong background in commissioning or administrative support, with relevant qualifications to at least Vocational Level 3 or equivalent.
• Proven experience in handling non-routine administrative tasks, with a high level of attention to detail.
• Ability to communicate complex or sensitive information effectively, including situations that may require negotiation.
• Skilled in planning and organising multiple tasks, including diary management and event coordination.
• Proficiency in using databases and developing reports, with advanced keyboard skills and a strong working knowledge of systems like Excel.
• Ability to work independently and manage workload based on service priorities.
• Experience in providing non-clinical support and guidance in a healthcare setting is a plus.

Apply Now

If you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £250 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

We are looking for a proactive and organised Business Support Administrator to join a well established team at Sefton Council. In this role, you will play a key part in providing essential administrative support, helping our team run smoothly and efficiently. You will assist with various tasks, including managing data on the Sefton Liquid Logic database, taking meeting notes, handling phone inquiries, and gathering information from partner agencies to support the team manager. This role is perfect for a detail-oriented individual who thrives in a team environment and can work under pressure.

• 36 hours per week
• £14.40 LTD per hour inclusive of holiday pay
• 4 month initial contract with possibility of extension after this

• Data Management: Support the team by updating and managing information in the Sefton Liquid Logic database.
• Administrative Duties: Perform general administrative tasks, including typing, answering calls, and co-ordinating information from partner agencies.
• Meeting Support: Take clear and concise notes during a range of operational meetings, ensuring accurate documentation.
• Information Gathering: Coordinate and gather relevant information from various agencies to assist in team projects and support the manager.

• Communication Skills: Strong communication and interpersonal skills are essential for interacting with the team and external partners effectively.
• IT Skills: Proficient in using Liquid Logic or similar databases and other standard office software.
• Teamwork: Ability to work collaboratively in a team setting, supporting colleagues and maintaining a flexible approach to tasks.
• Organisational Skills: Highly organised, with the ability to manage tasks efficiently, meet deadlines, and perform under pressure.

Apply Now

If you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £250 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

Paediatric Emergency Department Health Care Assistant

Opportunity available for a Health Care Assistant with Paediatric experience to join the team within the A & E Department, Based across North West England

• Providing support and care for patients with physical health needs within a multidisciplinary setting
• Undertaking assigned tasks under the general supervision of a registered nurse, including assisting in assessment, planning, implementation and evaluation of nursing care.
• Supporting the nursing team in the delivery of nursing services and delivering care within the practice.

Start Date: ASAP
Contract: Locum | Full-Time | Part-Time Considered
Hours: Mix of earlies, lates, days and nights

Requirement:

• Healthcare qualification (minimum of either a BTEC or NVQ level)
• 12 months experience working within A & E & with Paediatric Patients

Hourly Rate for this role:
Monday to Friday: £12.00 (PAYE)
Saturday & Sunday: £14.00 (PAYE)
Nights: £16.00 (PAYE)

The Benefits of working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

If you are interested in applying please contact on Eleanor Binns and send your CV to eleanor.binns@servicecare.org.uk