Total 2,018 Customer Service job vacancies in Leeds, Yorkshire, LS27 0JG

Job Description

Hourly Pay from £13 PAYE per hour / £18 ltd (umbrella pay rate) - £15 PAYE per hour / £20 ltd (umbrella pay rate)

Service Care Solutions is looking for a committed and empathetic Prison Support Worker to join our team, working across two sites near Leeds. This contract role involves splitting your time between HMP Leeds (three days per week) and HMP Wealstun, totalling 35 hours a week. The position requires an enhanced DBS check and prison vetting clearance.
Key Responsibilities:
As a Prison Support Worker, your primary role will be to provide comprehensive support to individuals within the prison system, helping them navigate their time in custody and preparing them for life after release. Your key responsibilities will include:

• 
  Assessing Needs: Conduct initial and ongoing assessments to identify the specific support needs of each participant. Provide tailored advocacy, mentoring, advice, and guidance to meet these needs effectively.
• 
  Case Management: Engage and case-manage eligible participants on the CFO Evolution programme, offering ongoing resettlement support. You will also be responsible for completing pre-release inventories and associated actions to ensure participants are well-prepared for their transition back into the community.
• 
  Quality Assurance & Reporting: Develop and implement detailed Action Plans, designing and delivering appropriate activities, training programmes, and interventions. You will be expected to lead high-quality 1:1 and group sessions, monitor participants' progress, and contribute to internal quality assurance processes. Regularly provide timely monthly reports on progress against agreed outcomes.
• 
  Team Collaboration: Build strong working relationships with HMPPS, other agencies, and colleagues within the prison system. You will also collaborate with the local CFO Activity Hub to facilitate effective through-the-gate transitions and ensure a smooth handover to community-based support workers.

Person Specification:
We are looking for candidates who possess the following skills, knowledge, and attributes:

• 
  Experience: A background in working intensively with individuals, particularly those from marginalized or offender backgrounds, is essential. Experience in training, guidance, advice, or counseling environments is highly desirable.
• 
  Knowledge: A strong understanding of the issues affecting the rehabilitation of offenders, desistance theory, and the prison environment is crucial. You should also be knowledgeable about local and national training, education, and employment opportunities for offenders.
• 
  Skills & Abilities: We seek individuals with excellent communication, interpersonal, and IT skills, along with the ability to work independently and as part of a team. You should be self-motivated, flexible, and capable of developing positive working relationships with a wide range of stakeholders.
• 
  Attitude: A positive, empathetic, and resilient attitude is essential. You must have a strong belief in the ability of people to turn their lives around and a commitment to consultative and collaborative working practices.

If you are interested in this role, please contact Andy at Service Care Solutions on 01772 208962 or email andrew.quinney@servicecare.org.uk

The UK's largest provider of work-based learning programmes is currently looking to hire confident and articulate Customer Sales Executives at their Wakefield site (WF1).

This is a fantastic opportunity for motivated, hardworking and passionate individuals, confident in making outbound sales calls with a strong resilient work ethic. Ideally, you will have some experience in sales or generating new business but equally you could have experience working within recruitment or a customer service environment.

Permanent full-time role working 35 hours a week however applicants looking for part-time work will be considered with flexible working patterns facilitated between the hours of 8am and 6pm. After a successful completion of probationary period hybrid working between office and home can be offered.

Offering an attractive salary of £29,000 plus a sales incentive plan, with excellent benefits package including pension, private healthcare, volunteering opportunities and much more.

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The Role
As part of the Customer Sales Team in Wakefield you would work on both reactive and proactive sales campaigns covering a wide range of products and services, delivered to both new and existing customers. Achieving performance targets and pipeline activity through managing a caseload of customers or campaign objectives, predominantly over the phone but also email based as well. You'll generate sales meetings and customer demonstrations for the specialist team.

You will also manage customer inboxes for new centre enquiries and general enquiries into the department as well as working collaboratively with colleagues across the business to bring the right expertise to the business.

Full training and ongoing support provided in the role as well as a defined monthly plan by your manager.

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The Candidate
- Positive, self-motivated and committed, motivated by new challenges
- Enjoys working in a fast-paced sales environment and comfortable working to quarterly targets
- Experience in sales new business ideally within a customer service environment
- Customer-focused with a passion for delivering a great customer experience
- Great team working skills as well as possessing a flexible, adaptable approach
- Fantastic communication and interpersonal skills

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The Company
The UK's largest specialist vocational assessment and certification organisation, providing colleges and private training providers with solutions, tools and support they need to qualify over 2 million people each year across 24 industry sectors in the UK and internationally.

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This is a brilliant opportunity to develop your existing sales and account management skills with the potential to grow into a more senior sales role in time or to work in other functions within the business. If you think you're right for this Customer Sales Executive role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Overview

We are seeking a compassionate and dedicated Support Workers to join our team. In this role, you will provide essential support to clients in their homes or into the community. Your primary responsibility will be to assist individuals with daily living activities, ensuring their comfort and well-being. The ideal candidate will possess strong communication skills and a genuine desire to make a positive impact on the lives of those in their care.

Responsibilities

Support individuals safely access the community
Encourage people to participate in activities they enjoy
Help with bathing, dressing, toileting, and feeding
Teach how to budget, shop, and use public transportation
Help with health care needs, such as taking medication and attending appointments
Help people meet friends and stay in touch with loved ones
Encourage people to participate in activities they enjoy
Help people who have communication difficulties
Keep accurate and up-to-date records
Adhere to health and safety regulations while maintaining a clean and safe environment.

Requirements

Previous experience in support work, home care or a care home setting is preferred but not essential.
Strong communication skills in English, both verbal and written.
Ability to drive is advantageous.
Familiarity with IT systems for maintaining care plans and documentation is beneficial.
A caring attitude with a commitment to providing high-quality client support.
Ability to work independently as well as part of a team in a fast-paced environment.
Flexibility to adapt to changing client needs and schedules.
If you are passionate about providing exceptional care/support and making a difference in people's lives, we encourage you to apply for the Support Worker position today!

We have an exciting opportunity within our Multi-crime Service. We are looking for a Children and Young Person Case Worker, working full time (37.5 hours) Monday to Friday, with some out of office hours working, and occasional Saturdays, dependent on the needs of our service users. This post is to cover maternity leave until 30th September 2025.

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?

Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we would love to hear from you.....

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Caseworker, you will play a vital role in providing high quality, end-to-end support to victims of crime to cope and recover. You will be responsible for establishing contact with victims to assess the impact of crime and providing appropriate information and support. As the needs and experiences of our clients are wide-ranging, the support you will provide will range from brief interventions over the telephone to longer term 1:1 and telephone based support.

You will be working 7.5 Hours a day between 8am-8pm, as part of a rota covering Monday to Friday and the occasional Saturday.

You will need:

You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in a similar setting or position. An ability to work independently and prioritise a busy workload is essential.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Administration & Receptionist - Ministry of Defence

Location: Catterick Garrison, DL9 3PS

Pay: 12.99 per hour

Job Type: Temporary

Sector: Public Sector

Hours: 37 hours a week (Monday - Friday, 8-4)

A Little Bit About Us:

Brook Street have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today.

Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.

About the Client:

We work for a secure and prosperous United Kingdom with global reach and influence. We will protect our people, territories, values and interests at home and overseas, through strong armed forces and in partnership with allies, to ensure our security, support our national interests and safeguard our prosperity.

What Will Be Your Day to Day Responsibilities?

We are seeking a highly organised and personable Administrator & Receptionist to be the first point of contact for our patients. The ideal candidate will have excellent communication skills, a friendly demeanour, and the ability to manage varying tasks efficiently in a busy environment.

• Greet and welcome patients as they arrive at the office
• Manage patient check-in and check-out processes
• Schedule and confirm appointments
• Answer telephone calls and respond to patient inquiries
• Maintain patient records and update information as necessary
• Assist with administrative tasks as needed (scanning, filing and photocopying)
• Using systems such as Outlook, Teams, Word

What's in this for you?

Applying for a role with the Ministry of Defence offers a unique opportunity to serve those who serve the nation, providing essential administrative aid in a professional and flexible environment.

Additionally, working with the Ministry of Defence opens doors to career growth, specialised training, and the chance to be part of a prestigious organisation committed to excellence and service.

Please note we are seeing a large volume of applications per role and therefore we ask that if you have not heard 7-14 working days to presume you have on this occasion been unsuccessful.

Diversity in the workplace:

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Service Care Solutions is currently seeking a dedicated and compassionate Wing Facilitator to join our team at HMP Wealstun, near Leeds. This is a full-time position, offering 35 hours per week with a competitive salary of up to £28,000 following a successful probationary period. The role comes with a generous benefits package, including 30 days of annual leave plus bank holidays.

Role Overview:
As a Wing Facilitator, you will play a pivotal role in the rehabilitation and resettlement of offenders, providing them with the support and guidance they need to reintegrate into society. Your responsibilities will include:

• 
  Assessing & Supporting Participants: You will engage with participants on the CFO Wing, providing ongoing resettlement support and managing their cases. You will also facilitate high-quality, engaging group sessions to encourage active participation and completion of their action plans.
• 
  Monitoring & Reporting: Regularly track participants' progress, conduct reviews, and complete necessary pre-release actions. You will also contribute to quality assurance processes, ensuring compliance with standards and reporting on outcomes monthly.
• 
  Team Collaboration: You will work closely with HMPPS, external agencies, and colleagues to provide holistic resettlement support, including effective through-the-gate transitions to community support workers.

What we're looking for:

We are seeking individuals with a strong commitment to supporting those in need, particularly those with experience in working intensively with marginalized individuals or offenders. The ideal candidate will possess:

• 
  Experience: Background in supporting individuals' progression, especially within training, guidance, or counseling environments. Experience in working with offenders is desirable.
• 
  Qualifications: Information Advice and Guidance or teaching qualifications (or equivalent) are desired, along with high-level guidance skills for delivering 1:1 and group sessions.
• 
  Knowledge: Understanding of rehabilitation issues, desistance theory, and the prison environment, along with awareness of training, education, and employment opportunities for offenders.
• 
  Skills & Abilities: Strong communication, interpersonal, and IT skills are essential, as is the ability to assess and support learners with complex needs.
• 
  Attitude: We value a positive, empathetic, and resilient attitude, with a strong belief in the potential for people to turn their lives around.

What we offer:

In return for your commitment, we offer a comprehensive induction, ongoing learning and development opportunities, continuous support, and supervision to help you succeed in this role.
If you are passionate about making a difference and believe you have the skills and experience we're looking for, we encourage you to apply.

How to apply:
Please send your up-to-date CV to Mark White at mark.white@servicecare.org.uk. We are looking for someone to start as soon as possible, so don't delay in submitting your application.

Service Care Solutions is looking for a committed and empathetic Prison Support Worker to join our team, working across two sites near Leeds. This full-time role involves splitting your time between HMP Leeds (three days per week) and HMP Wealstun, totaling 35 hours a week. The position requires an enhanced DBS check and prison vetting clearance but offers a generous benefits package, including 30 days of annual leave plus bank holidays.

Key Responsibilities:
As a Prison Support Worker, your primary role will be to provide comprehensive support to individuals within the prison system, helping them navigate their time in custody and preparing them for life after release. Your key responsibilities will include:

• 
  Assessing Needs: Conduct initial and ongoing assessments to identify the specific support needs of each participant. Provide tailored advocacy, mentoring, advice, and guidance to meet these needs effectively.
• 
  Case Management: Engage and case-manage eligible participants on the CFO Evolution programme, offering ongoing resettlement support. You will also be responsible for completing pre-release inventories and associated actions to ensure participants are well-prepared for their transition back into the community.
• 
  Quality Assurance & Reporting: Develop and implement detailed Action Plans, designing and delivering appropriate activities, training programmes, and interventions. You will be expected to lead high-quality 1:1 and group sessions, monitor participants' progress, and contribute to internal quality assurance processes. Regularly provide timely monthly reports on progress against agreed outcomes.
• 
  Team Collaboration: Build strong working relationships with HMPPS, other agencies, and colleagues within the prison system. You will also collaborate with the local CFO Activity Hub to facilitate effective through-the-gate transitions and ensure a smooth handover to community-based support workers.

Person Specification:
We are looking for candidates who possess the following skills, knowledge, and attributes:

• 
  Experience: A background in working intensively with individuals, particularly those from marginalized or offender backgrounds, is essential. Experience in training, guidance, advice, or counseling environments is highly desirable.
• 
  Knowledge: A strong understanding of the issues affecting the rehabilitation of offenders, desistance theory, and the prison environment is crucial. You should also be knowledgeable about local and national training, education, and employment opportunities for offenders.
• 
  Skills & Abilities: We seek individuals with excellent communication, interpersonal, and IT skills, along with the ability to work independently and as part of a team. You should be self-motivated, flexible, and capable of developing positive working relationships with a wide range of stakeholders.
• 
  Attitude: A positive, empathetic, and resilient attitude is essential. You must have a strong belief in the ability of people to turn their lives around and a commitment to consultative and collaborative working practices.

What We Offer:

• A comprehensive induction to help you settle into your role.
• Ongoing learning and development opportunities tailored to your needs.
• Continuous support and supervision, including reflective practice, to help you grow and succeed as a practitioner.

If you are passionate about making a difference and meet the criteria outlined above, we encourage you to apply. Please send your up-to-date CV to Mark White at mark.white@servicecare.org.uk.

A client within the public sector based in West Yorkshire is currently recruiting for a Building Safety Manager to join their team as soon as possible. The client is offering a full time, permanent position with the ideal candidate having experience of working within a data management environment.

The Role

Key purpose of the role is to deliver strategic management of building safety, supporting the Head of Service in developing long terms plans to provide homes and services that put residents and communities first, and are fit for the future.

Key responsibilities will include but not be limited to:

• Lead and coordinate the development and delivery of a robust regime for building safety
• management and related compliance and performance reporting.
• Support the Head of Service in establishing overall asset strategies, investment profiles and option appraisals based on up to date, reliable building safety data.
• Coordinate the collection, management and use of building safety data to enable timely actions to be taken and compliance maintained.
• Work collaboratively with colleagues and other key enablers and partners to develop and deliver programmes of work, commissioning specialist input where required.

The Candidate

To be considered for this role you will require a Construction and Built Environment or Project Management: Degree level qualification or equivalent experience.

The below skills would be essential for the role:

• Relevant management level knowledge and experience of Compliance and Building Safety Regulatory Frameworks, British Standards and current sector best practice in social housing.
• Proven ability to coordinate the management of specialist building safety information, advice and support in social housing.
• Proven track record of data management, performance reporting, trend analysis and risk profiling.

The client is looking to move quickly with this role and as such are offering up to £55,267 per annum.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

Job Title: Children's Placement Officer

Location: Barnsley
Contract Type: Fixed-term (6 months)
Hours: 37 hours per week

Are you passionate about supporting vulnerable children and ensuring they receive the care and environment they deserve?

We are looking for a Compassionate and Organised Children's Placement Officer to join our team on a 6-month cover contract. In this rewarding role, you will play a key part in coordinating placements for children in care, ensuring their emotional and physical well-being are prioritised within a safe, supportive, and nurturing environment.

Key Responsibilities:

• Coordinate Placement Arrangements: Work with social workers, foster care providers, residential homes, and other service providers to identify and arrange appropriate placements for children in care.
• Ensure Well-being: Advocate for the well-being of children by ensuring that placements are in line with their individual needs, preferences, and best interests.
• Collaboration: Liaise with key stakeholders, including social workers, foster carers, residential homes, and service providers to create a cohesive approach to each child's care.
• Record Keeping & Reporting: Maintain accurate records of placements, ensuring that all paperwork and legal requirements are met and up-to-date.
• Problem-Solving: Address any challenges or issues that may arise with placements and provide solutions to ensure continuity of care.

What We Are Looking For:

• Experience: Prior experience in children's services, social work, or a related field is highly desirable.
• Compassion & Empathy: You should be dedicated to improving the lives of vulnerable children and supporting them through their care journey.
• Organisational Skills: Strong time management and organisational skills are essential to manage the complexity of placements and multiple stakeholders.
• Communication: Excellent communication skills to liaise with a range of professionals and ensure placements are managed effectively.
• Problem-solving Ability: A proactive approach to overcoming challenges and ensuring the best possible outcomes for children.

Why Join Us?
This is a fantastic opportunity to make a meaningful impact on the lives of children in care, working in a supportive and collaborative team. In return for your dedication, we offer a competitive salary, opportunities for professional development, and the chance to contribute to a vital service in the community.

Contact Emily @ Service Care on 01772 208964 or email emily.bentley@servicecare.org.uk

Benefits of working for Emily @ Service Care Solutions:

• A specialist, dedicated Social Work consultant offering single point of contact
• Exceptional referral bonuses
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Frequent notifications for upcoming opportunities via text and email
• DBS disclosures provided via fast track online services free of charge.

Note: Do you know someone who is looking for work in this field? If so, please pass these details on to them. If we are able to place them into work such as this, lasting over 13 weeks, we will happily pay you a £250 referral bonus

Job Title: Senior DevOps Engineer
Location: Leeds
Pay Rate: £750 per day (Inside IR35)

Company: Service Care Solutions
Contact: Lewis Ashcroft - Lewis.Ashcroft@servicecare.org.uk

Overview:
Service Care Solutions is seeking an experienced Senior DevOps Engineer to support the Digital Working Age Services team, particularly focusing on Universal Credit-one of the UK's most critical Government services. This is an opportunity to directly influence the core systems supporting millions in society. You will be a hands-on engineer and technical leader, responsible for designing, implementing, operating, and evolving new and existing services and infrastructure.

Role and Responsibilities:
As a Senior DevOps Engineer, you will:

• Work within a multi-functional agile delivery team, leading engineers and driving innovative solutions.
• Develop and maintain automated solutions to support quality, consistency, and reliability of critical services.
• Collaborate with cross-functional teams to deliver high-quality systems for agents and claimants.
• Provide technical expertise, mentoring and coaching other DevOps engineers.

Key Technical Skills:

• Proven experience in a DevOps environment, including Continuous Integration & Deployment.
• Strong Unix/Linux platform experience (preferably RHEL/CentOS) and proficiency in scripting languages (Bash, Python, Go).
• Expertise in cloud-based platforms, especially AWS.
• CI/CD pipeline implementation and maintenance (GitLab CI, Jenkins preferred).
• Skilled in Infrastructure as Code (Terraform, Packer, CloudFormation, Cloud-Init).

In addition, expertise in at least two or more of the following areas is required:

• Data Persistence: MongoDB/Atlas
• Messaging/Events Platforms: Kafka
• Observability Tooling: Prometheus, Grafana, Splunk
• Container Hosting Platforms: ECS/Fargate, Kubernetes
• Secrets Management: Hashicorp Vault, AWS Secrets Manager
• Identity Management: Entra ID, Keycloak
• Security: Cloud Security, CIS Benchmarks, DAST/SAST

Person Specification:
The ideal candidate will be adaptable, quality-driven, and strategically minded, with a passion for innovation and high standards in their work. A positive attitude, resilience under pressure, and strong interpersonal skills are essential for success in this role.

On-Call Requirement:
Due to the critical nature of these services, this role includes participation in a 24/7 on-call support rota.

Application:
If you're ready to take on a challenging role that directly impacts public services and improves the future for millions, please reach out to Lewis Ashcroft at Lewis.Ashcroft@servicecare.org.uk to discuss this opportunity further.

Support Worker Dewsbury- £11.68 ph

Typical Shifts are: 7.00am - 2.00pm, 2.00pm - 9.00pm & 9:00pm - 7:00am.

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service in Dewsbury is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local cafes, the next you could be unwinding with them playing games, watching films or going shopping.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Job Title: Support Assistant
Contract Type: Permanent
Salary: £24,627 per annum
Working Hours: 37.5 hours
Working Pattern: 7-3, 2-10 shift patterns, includes weekend working
Location: The Beacon, North Yorkshire

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as a Support Assistant

You will be key in the day-to-day running of one of our supported housing services. We don’t run care homes, so there’s no need to provide personal care. The priority in your role includes the safety and wellbeing of everyone in our accommodation, including our customers.

Working with people who have a range of needs, you could be doing any number of things. From supporting customers in conversations with calls from their GP, Social Services, or Benefits teams – to dealing with the emergency services including the Police and Ambulance, when the need arises.

You’ll log all incidents to make sure we have an accurate record of events. And when a customer leaves, you will clean and prepare their room, ready for the next occupant.

About you

We are looking for someone with:

• Experience of working with people in a customer facing environment
• An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Role: Service Manager - Community Mental Health
Salary: £33,098
Location: Ratby - Leicestershire
Hours of work: 37.5 hours per week - Flexible to do days and nights plus weekends and Bank holidays on a rota.

I am currently working with a national provider of mental health and substance misuse. Joining their close-knit team, you will take a proactive approach to substance misuse recovery. You will manage a team and service co-located within a multi-disciplinary team within NHS Secure Community Services.

In this vital front line management role, you will be working as a Service Manager, taking responsibility for everything from the day-to-day management of service contracts and staff, through to client support and building maintenance. We`ll also rely on you to develop a service/location training and development plan and look after the service`s budget. Managing all aspects of risk will be important too, as will ensuring data entry onto our MI and reporting systems is accurate and timely. In short, you`ll do everything you can to make sure the quality of the service we provide is nothing less than exceptional.

If you have significant experience of direct client work in an alcohol, drug or mental health setting and are used to recruiting, line managing and supervising staff. All you need is the perfect environment to put your skills to great use then this could be the perfect opportunity.

To be successful within this role you`ll need significant knowledge and experience of working in mental health and undertaking risk assessments. You will be solution-focused and outcome-driven, with a firm but inclusive, open and encouraging management style, lots of tact and diplomacy and the ability to lead by example

You`ll also need to be highly motivated and flexible with the ability to lead from the front and work effectively as part of a multidisciplinary partnership. A management qualification or evidence of significant management training is also preferred. An energetic and confident self-starter, with lots of initiative, strong leadership skills and excellent literacy and numeracy, a flexible approach, good office IT skills and access to use of a car for travel within the local area are all essential too

For your hard work and commitment will be rewarded with a competitive salary of £33,098 per annum as well as excellent benefits including 32 days annual leave, ongoing training and development and internal progression opportunities.

CLICK APPLY TODAY!

#BIRJP

Achievement Support Assistant (SEND)
Permanent role / start date ASAP
32.5 hours per week, term time plus 5 additional days
Grade 4 (Pt 5-7) £23,500 - £24,294 FTE
Actual annual salary range £17,732 – £18,331
AboutSt Cuthbert’s Roman Catholic Academy Trust is committed to safeguarding and promoting the welfare of children and young people.
The Directors of St Cuthbert’s Roman Catholic Academy Trust are looking to appoint an enthusiastic, inspiring, and highly motivated Achievement Support Assistant (L2 TA) to work as part of the SEND team at St Mary’s College.
The successful candidates will work across KS3/KS4, providing appropriate support for pupils of all abilities. You will support teaching staff with the children’s social, emotional and academic progress, delivering interventions to enhance pupils learning and provide supervision and care of children at various times of the day.
Within this role you will utilise your knowledge of learning support, communication skills and creativity to develop innovative ways to provide a supportive learning environment, where pupils with SEND can access the curriculum. You will need to use your passion for inspiring children to enjoy learning, encouraging them to take pride in their achievements, be confident in their abilities and play an active role in school life.
Applicants should have the following attributes:
excellent communication and interpersonal skills and enjoys working within a supportive team
ability to establish productive working relationships with children, acting as a role model and setting high expectations
encourages pupils to interact with others and engage all children in learning activities led by the teacher
willing to participate fully in ensuring inclusion of all children
able to use own initiative to ensure the best possible support for pupils and families
able to carry out basic tasks on a computer or hand-held device
If you wish to apply for this role, please do so by completing the support staff application form explaining why you have the qualities, skills and experience for the role within your personal statement.If you have any queries please contact the school.St Cuthbert’s RC Academy Trust is an equal opportunities employer.Closing date: Monday 18th November 2024 at 5pm
Shortlisting: W/C 18th November 2024
Interviews: TBC

The post holder will:

Demonstrate and role model high calibre leadership, championing best practice in workforce planning, building capability, talent management and diversity and equality. Whilst also developing the team’s technical expertise.
To provide advice to policy development, central projects, and activities to represent operational experience and expertise.
To ensure the performance, behaviours and attendance of assigned teams is proactively managed, reviewing performance on a regular basis and establishing an environment in which everyone can, and does, contribute effectively and that different perspectives are heard and channelled towards achieving the Agency’s objectives.
Role model and promote proactive leadership, embedding the necessary performance improvements and culture change across teams to ensure that all staff operate to the required policies and procedures, H&S standards and quality assurance levels.
Work closely with the Head of Plant and Bee Health and the Chief Plant Health & Seeds inspector to set delivery strategy and direction for the team and ensure all customer targets are met.
Working with Defra and Devolved Administration to develop PVS and GM legislation.
Meet and liaise with key partner organisations including the British Society of Plant Breeds, Agricultural Industries Federation, National Institute of Agricultural Botany, National Farmers Union regulations and developing legislation.
Lead GM and PVS related incident response roles as appropriate.
Lead APHA’s Plant health certification activities.
Maintain and develop the team’s quality standards.
Seek out and develop areas identified for potential change, driving efficiency and consistency where possible.
Play active role in the senior management team of Plant & Bee Health including providing cross cutting APHA G7 support and deputisation as required.
Play a leading role in the design, development and implementation of business reforms and policy initiatives, undertaking a key role in project teams and cultural change.

Essential Criteria:

Have good technical knowledge of UK and EU legislation relating to Plant Variety and Genetic Modification activities.
Have an understanding of domestic and international plant certification and marketing, plus expertise in the regulations around the marketing and licencing of Genetically modified organisms.
A background in Plant health and Horticultural marketing regulations would be desirable.
Knowledge of wider Plant health.
Excellent communication skills both written and oral.
Experience of project, staff and financial management.
Evidence of reviewing and presenting complex information under short deadlines.
Experience on implementing Continuous Improvement principles.
Experience of working with key stakeholders and policy customers.
Job holder must be prepared to travel to be with PVS colleagues who are principally Cambridge based and to York where APHA’s GMI is located.
Frequent travel may be required to other locations including possibly overseas.
A valid full driving licence (manual, or automatic) and independent access to a car is necessary.
Other corporate duties linked to wider APHA strategy may also be required as necessary in response to outbreak management or other corporate activities to deliver APHA or Service Delivery priorities.