Total 4,399 Customer Service job vacancies in Lambeth, London, Lambeth

Xcel S Care Ltd will offer you competitive pay rates, two weekly pay, holiday pay, flexibility and the chance of a permanent job.

Xcel S Care Ltd is currently going through a period of growth and need highly skilled and experienced Care Worker to support our clients throughout the Greater London areas. As a Care Worker, you will ensure the highest standard of care is always maintained.

Get in touch today to discuss this opportunity further!

Xcel S Care Ltd is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Xcel S Care Ltd will offer you competitive pay rates, two weekly pay, holiday pay, flexibility and the chance of a permanent job.

Xcel S Care Ltd is currently going through a period of growth and need highly skilled and experienced Care Worker to support our clients throughout the Greater London areas. As a Care Worker, you will ensure the highest standard of care is always maintained.

Get in touch today to discuss this opportunity further!

Xcel S Care Ltd is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Founded in 1967 as the Merton Family Housing Trust, we have since grown into an organisation with over 7,000 homes across nine south London boroughs. We are a provider of homes for rent (social and affordable), shared ownership, outright sale, and supported housing. We also have a small portfolio of commercial properties and garages.
As a social housing provider, Wandle has regulatory commitments to ensuring building safety, with specific duties discharged to teams. The Building Safety & Property Compliance Team are part of Asset Management and have specific responsibilities for:

Fire safety incl. fire risk assessments, fire door inspections and fire safety systems and/or equipment programmes
Building safety – incl. cladding, Building Safety Act and Fire Safety Act requirements
Water hygiene incl. water risk assessments and remedial works programmes
Asbestos incl. asbestos surveys, re-inspections and removals programmes
Fall arrest systems – programme of annual checks
Providing assurance to Wandle’s Executive Team and Board on building safety activities

The purpose of the role is to provide support for all aspects of the Building Safety & Property Compliance Team’s and the wider Asset Management building safety management and compliance functions.
In this role, you will be responsible for providing support to help ensure Wandle’s compliance programmes run smoothly, and residents are consulted, engaged, and communicated with on building safety activities. Support includes administrative functions for contract meetings, dealing with payments, raising actions on Wandle’s CRM system, and providing a data handling function in relation to asset management & compliance systems. This role also requires the management of key areas of support functions such as managing inboxes, dealing with internal and external queries, updating intranet and internet sites as well as taking the lead in the use of asset management and compliance systems.
To be successful in this role, you will have a background in supporting building safety-based servicing and compliance programmes. You will also be confident and experienced in managing data, dealing with customers, colleagues and contractors, and have the IT skills to update Wandle systems such as internet sites and asset management & compliance systems.

A day in the life:
You will:

Co-ordinate work associated with building safety compliance activities, including annual and periodic inspection and servicing programmes. This includes resident engagement where required.
Liaise with staff across departments to provide support where there are issues of no-access to properties. Co-ordinate ‘no access’ legal activities in Asset Management by tracking cases for the No Access Panel to ensure progressed in a consistent and effective manner. This includes maintaining evidence of no-access attempts from staff and contractors.
Contact customers, contractors and internal staff with regards to queries relating to servicing programmes.
Contact Managing Agents to get building safety information such as fire risk assessments on properties where Wandle do not directly manage the properties.
Manage team inboxes, general enquiries and CRM workflows from internal and external customers and contractors.
Manage Wandle websites for specific sites to keep residents informed of ongoing work by monitoring to keep updated, liaising with the web developers with updates and working with Building Safety and Asset Management Team members to provide updated information.
Carry out resident engagement activities such as consulting with residents and providing building safety information to residents in a variety of formats. This includes managing building safety content for Wandle’s customer portal. including mailouts to residents in the applicable blocks. Support any necessary customer consultation activity by helping to ensure that customers and other stakeholders are aware of plans and proposals.
Extract and manipulate compliance data from compliance systems for report requests, following up with team members to check the accuracy of the data to help ensure reliable compliance data is provided.
Support the Building Safety & Property Compliance Team to maintain and keep up to date servicing records, working with the compliance and data officers to ensure up to date records on corporate systems.
Maintain accurate compliance data on relevant systems. File certification in an orderly and logical manner so to allow its rapid retrieval in shared folders and on compliance/asset systems.


What you will need to have:

Educated to a minimum of GCSE, or equivalent standard, with specific emphasis on the ability to demonstrate effective communication and accurate literacy and numeracy
Social Housing experience (Desirable)
Experience in building safety / compliance activities (Desirable)
Knowledge of relevant social housing / building safety legislation (Desirable)
Excellent customer service skills
Excellent written and oral communication skills
Effective workload management, working to deadlines
Excellent communication/interpersonal skills with people at all levels
Ability to build and maintain business relationships
Computer literate (Word, Excel, PowerPoint)
Experience using CRM systems (such as Dynamics)


What next?
If you want to be part of a winning team that takes pride in delivering a positive experience to our customers and believe you have the skills and experience to be successful in this role, we would love to hear from you.
Please apply with your CV and supporting statement on no more than two sides of A4 ensuring you address the ‘What you will need to have” section set out in the role profile by 11 November 2024. Please also note that ahead of the interviews you will be asked to undertake a number of online tests/assessments. Interviews will be held face to face in Wandle’s office in the week commencing 18 November 2024.

VolkerHighways is a market leader in the delivery of highways and street lighting term maintenance contracts. We build strong collaborative relationships with our clients to drive improvements and efficiency in all our activities.

We have the capability to deliver major surfacing and public realm infrastructure projects. Our specialist in-house traffic management division provides expert advice and support across the industry, whilst assisting with our own, in-house contracts.

We have a fantastic opportunity for a Control Centre Operator to join our Highways Business.

Based within the Volker Highways Control Centre, the Control Centre Operator is an indispensable part of the proactive and reactive response service for all Volker Highways contracts, being the first point of contact for the emergency response calls from various organisations. The tasks undertaken in this role ensure that the network is safe for the public and without congestion by allocating works to the operatives for emergency and miscellaneous tasks in a co-ordinated manner. The role will also include using Volker Highways' ATOM system, ERCC App and various client systems by instructing and monitoring works orders, permits and emergency responses which are essential to ensuring the company is contractually compliant in all operational matters.

About you

• An understanding of Emergency response
• An understanding of the highway authority contracts
• Previous experience in a control centre environment desirable

If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us.

Why work with us?

VolkerHighways is under the umbrella of VolkerWessels UK which is a multidisciplinary contractor that delivers innovative engineering solutions across the civil engineering and construction sectors including rail, highways, airport, marine, energy, water, and environmental infrastructure.

By utilising the specialist skills of each business unit within VolkerWessels UK, VolkerHighways are able to ensure our staff provide unrivalled resources and expertise to our clients.

We offer competitive rewards and benefits, recognising the value we place on our employees.

We offer a range of benefits, including:

• Competitive salary
• Competitive annual leave and an additional day off on your birthday
• Private medical care
• Pension
• Life Assurance
• Cycle to Work scheme
• Shopping and restaurants vouchers, rewards, and discounts
• Training and development opportunities-comprehensive skills-based training
• Family friendly polices including enhanced maternity benefits
• Employee Assistance programme
• Mental health, physical health, and financial support
• 24/7 Virtual GP service

Fairness, inclusion and respect

We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive.

If you need support with your application, please contact us at

Additional information

Note for Recruitment Agencies:

Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release.

We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed

VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.

Registered Care Home Manager

Location: North London (N20)
Salary: up to £55,000 per annum
Type: Permanent, Full-time (Monday - Friday, 08:00 to 17:00, 45 hours per week)

We are currently recruiting on behalf of a well-established care provider for the role of Registered Care Home Manager. This is an exciting opportunity to lead a 56-bed residential care home in North London, specialising in elderly and dementia care. The client is looking for an experienced and dedicated individual to ensure the home runs smoothly and continues to deliver high-quality care.

Key Responsibilities:

• Oversee the care staff and ensure service users receive safe, effective, and high-quality care.
• Protect service users from avoidable harm and manage risks.
• Manage the medication process and ensure accurate administration and recording.
• Engage service users in decision-making about their care, ensuring their dignity and privacy.
• Lead recruitment, training, and mentoring of new staff members.
• Organise healthcare services, social activities, and ensure nutritional needs are met.
• Monitor and improve service quality and maintain compliance with CQC standards.

Requirements:

• RMA / NVQ Level 5 or equivalent, completed, or enrolled.
• Proven experience as a care home manager or deputy manager.
• Strong leadership, communication, and team-working skills.
• Knowledge of CQC regulations and elderly/dementia care.

Benefits:

• Annual performance and CQC rating bonuses*
• Paid holiday up to 28 days
• Transport and accommodation assistance available*
• £250 "Refer a Friend" bonus (unlimited)*
• Pension contributions through NEST

If you are passionate about delivering high-quality care and want to take the next step in your career, we'd love to hear from you. Apply today to join the team!

Senior Payroll Officer
Location: London
Contract: Temporary (3-month initial)
Rate: £20-25 per hour (37hr week)
Start Date: ASAP
*Hybrid Working*
Contact: greg.waite@servicecare.org.uk

Job Description
Service Care Solutions are currently recruiting on behalf of a Local Authority in London for a Senior Payroll Officer to join the team on a temporary basis. The Senior Payroll Officer will assist and lead in some instances in end to end processes of the Council's payroll operations, ensuring that each stage of the payroll process is carried out efficiently, whilst complying with statutory regulations and council's policy.

Main Responsibilities

• Support the Payroll compliance officer in running the payroll - ensuring the delivery of a high quality, responsive and efficient payroll service.
• Reconcile all payroll payments to the general ledger and suggest adjustments to control accounts as appropriate - calculate and verify all statutory payment calculations and identify system anomalies in calculations and reporting where necessary.
• To support and test upgrades, system developments and statutory changes including user acceptance testing and ensuring user training requirements are met.
• To ensure system background data and system set up is maintained in line with the Council's requirements and to provide consultation to key stake holders on all payroll systems.
• To undertake quality assurance checks and identify service issues arising from analysis of the causes of self service payroll entry errors, complaints and working practices and develop proposals and plans for addressing and improving these.

Candidate Criteria

• Substantial experience in using complex computerised payroll systems in a large organisation
• Experienced in Local Government payroll at a similar level position
• Experience and knowledge of pensions administration in Local Government
• Great communication skills and ability to work professionally and adapt to any team fit.

If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Service Care Solutions have an exciting vacancy for a Ground Maintenance Operative with immediate start available working with a Housing Association based in the North London area of Stamford Hill (Hackney).

This position will involve carrying out soft landscaping duties supporting the Grounds Maintenance Team in clearing pathways, edging grassed areas, clearing litter from the roads and kerbed areas, cutting back hedges and shrubs while being able to use strimmers and hedge cutters.

Ideally, you will have experience in a similar role and be health and safety conscious.

A Full UK Driving License would be a requirement for this vacancy.

Working hours are Monday to Friday working a total of 35 hours weekly from 8am till 4pm.

For more details on this vacancy and to apply, please email Prakash on prakash.panchani@servicecare.org.uk or call 01772 208967.

Service Care Solutions have an exciting opportunity for an Estate Cleaner to join a Housing Association who are currently going through a growth to join there team based in North London

We are looking for an exceptional individual who has the experience and who wants to make a difference and thrives in a challenging environment. If you have a proven track record of maintaining and cleaning communal areas, service communal gardens and other common areas as a quality standard please get in touch.

In this role, you'll provide an efficient and effective service as a member of the Estates team.

You'll ensure that adequate stock control is kept of all materials, equipment and company vehicles are checked and maintained.

You'll carry out all grounds maintenance work including litter picking, leaf blowing, communal cleaning as requested by the Estates Supervisor as well as other duties relevant to the role.

What you'll need

• You'll be an experienced Cleaner carrying out cleaning services and be responsible for communicating requirements and reporting incidents.
• You'll be able to work individually or collaboratively with other team members, staff and external contractors; prioritise own workload but also follow a schedule.
• You'll be proactive in helping assess for maintenance related issues, health and safety including reporting building defects and completing basic compliance checks.
• You'll be able to effectively prioritise and ensure effective use of own time.

For this role, we are seeking candidates who have a valid UK driving license as this will be Mobile role, and involve working in different areas of North London and surrounding boroughs.

The role will work with a range of residents and colleagues, so a positive approach to collaborative team working is essential.

Working hours for this role are Monday to Friday, 8am till 4pm.

For further details, get in touch with Prakash today by calling 01772 208967, or emailing prakash.panchani@servicecare.org.uk

Job Title: Youth Justice Practitioner
Location: Kingston and Richmond
Pay Rate: £26.00 per hour (PAYE) / £32.21 per hour (Umbrella)

About the Role:
Service Care Solutions is assisting Achieving for Children (AfC) in recruiting a Youth Justice Practitioner. The successful candidate will work within the Targeted Youth Support Service, focusing on preventing and reducing offending by young people. This role involves managing a caseload, supporting young people and families, and working closely with local partners to ensure effective interventions and support.

Key Responsibilities:

• Manage a caseload of young people referred by the Police or court orders.
• Conduct holistic assessments to develop intervention plans.
• Support young people and families in addressing needs related to offending behaviors.
• Act as a Court Officer, including covering occasional Saturday court.
• Work restoratively, promoting welfare and desistance for young people in the criminal justice system.

Qualifications and Experience Required:

• Professional qualification in Children and Youth, Social Care, or Probation (Level 4 or above).
• Experience working with young people involved in offending behavior.
• Strong understanding of Youth Justice National Standards, court processes, and relevant legislation.
• Skills in writing court reports, risk management, and public protection.

Application Contact:
For more information or to apply, please contact Lewis Ashcroft at Service Care Solutions at Lewis.Ashcroft@servicecare.org.uk

Job title: Technical Customer Services Advisor
Location: Chessington KT9 (Fully on site)
Contract Type: Permanent
Salary: £26,000 - £28,000

Job Purpose

Our client, a leader in gaming technology and customer support, is seeking a dedicated Technical Customer Services Advisor. This role requires someone with hands-on technical expertise in hardware troubleshooting and repair, specifically with gaming systems, as well as a passion for delivering top-notch customer service. The successful candidate will work on-site, handling customer inquiries globally and supporting product maintenance and repair.

Key Responsibilities:

• Provide technical assistance to a worldwide customer base via email and phone, utilising an internal knowledge base.
• Process and track warranty claims to ensure efficient resolution.
• Keep the CRM system up-to-date with accurate information.
• Manage stock rotation and inventory in the warranty warehouse.
• Coordinate with third-party repair services and manage outsourced repair tracking.
• Participate in team meetings and company events, including occasional support at exhibitions or installations.
• Maintain a safe, organised workspace and ensure equipment compliance with labelling standards.

Ideal Candidate:

• Proven experience in hardware diagnostics, maintenance, and repair, especially with gaming electronics.
• Strong communication skills for clearly explaining technical issues to customers.
• Enthusiastic interest in gaming, with knowledge of industry trends.
• Highly organised with solid inventory management skills.
• Skilled at quickly analysing issues and implementing effective solutions.
• Passionate about gaming and new technologies.
• Stays current with industry trends and new game releases.
• Customer-first mindset, ensuring smooth and positive experiences.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk

Service Care Solutions are looking for a SEN Service Manager to work within the London Borough of Tower Hamlets of a 5-month contract.

Location: Tower Hamlets (Hybrid)

Pay: £308.50per day

Job role/responsibilities:
To manage and lead the SEN Service in the processing of the statutory assessment procedures for children and young people with education, health and care needs under the terms of the Children and Families Act 2014 and the SEN Code of Practice 2014.

• Allocate tasks to SEND Team members based on Council and Team priorities.
• Ensure systems consider their impact on children, families, and educational settings.
• Maintain accurate, data-informed use of the management information system to support monitoring and improvement.
• Work with the Head of SEND to ensure timely submission of all statutory returns.
• Develop a parent/young person-centered approach to casework, prioritizing coproduction to enhance their experience with assessments and educational planning.
• Monitor and report stakeholder views and experiences to the Head of SEND.
• Enhance placement review and collaborate with school leaders to support inclusive, local learning opportunities for all children.
• Serve as lead senior SEND Officer for designated planned processes with SEND Team managers.
• Make decisions under Part 2 of the SEND regulations (2014) with the Head of SEND's agreement.
• Stay updated on DFE guidance and discuss school/setting briefings with the Head of SEND when needed.

Knowledge/Experience required:

• An extensive knowledge of the Children and Families Act 2014 and the associated SEND Code of Practice'.
• An up-to-date understanding of proposed changes in developments in special needs.
• High level of verbal and written communication skills.
• IT Skills.
• Knowledge of the impact of placement decisions on High Needs Funding.
• A successful track record as a senior manager in a service for children and young people with special educational needs and disabilities.
• The ability to use management information to judge service performance and to devise and implement service improvement strategies.
• Experience of designing and implementing innovative change which will deliver legislative requirements and improve services.
• Experience of managing a range of administrative functions and systems in a multidisciplinary environment.
• Work with members of the public in a customer service role.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £400.

Team Manager (Leaving Care Team)

Focusing on the child, not forgetting you

Salary: up to £55,890.00 per annum

In addition, you will receive £2000 annual retention payment,

£2000 Golden Hello and other excellent benefits including a lease car

Contract Type: Permanent
Location: Bromley Civic Centre/flexible working

Looking for your next exciting adventure in social work? Look no further!

Services for children and families in Bromley have made a remarkable leap forward to 'good' overall with leadership that has an 'outstanding' impact on social work practice, according to Ofsted. We are proud of the findings and letter from Ofsted from our recent Focused Visit on the care and support we offer to our children looked after. You can view the letter from Ofsted here.

Bromley are seeking a highly talented and ambitious registered Team Manager to join us on our journey to excellence.

This post has recently become available in a very stable and fully permanent service due to staff promotion. The service benefits from effective partnerships with other agencies such as Police, Health and Education, Probation, Housing, Accommodation providers, adult social care and DWP and aims to ensure our young people have the best opportunity to transition successfully into adulthood. We are a 16 plus service that benefits from working alongside a co located participation service that run our Care Leaver Forum and associated group work programme. We take pride in putting young people's voices and ideas at the heart of service delivery and design. Workers are also supported by specialist roles within the team delivering mental health support as well as ETE intervention.

Our Leaving Care Service consists of 4 Teams, with two Social Workers and three Young Person Advisors in each team. Bromley have prioritised keeping caseloads low to ensure a strong focus on relationships. We also offer a successful group supervision programme and are offering trauma training for all our LCT staff.

please email your CV to Delanie.heyes@servicecare.org.uk or call 01772 208964

Job Title: Strategic Recruitment Manager
Location: Slough
Salary:£340.94 Per Day PAYE
Contract:3 months temporary ongoing
Hours: Full time 9-5:30 p.m
About the Role

Are you passionate about finding and nurturing the right talent to drive organisational success? We are looking for a Strategic Recruitment Manager to lead and shape recruitment strategies at all levels, from entry roles to executive leadership. This role oversees both permanent and temporary hiring, as well as entry-to-work programmes, ensuring efficient and impactful resourcing across the organisation.
Key Responsibilities

• Design and deliver a strategic recruitment service to meet current and future skill needs.
• Establish recruitment standards, frameworks, and tools, including competencies and question banks, that align with organisational goals.
• Develop and implement inclusive recruitment training programmes.
• Drive recruitment strategies in collaboration with internal and external stakeholders to ensure a strong talent pipeline aligned with workforce plans.
• Lead initiatives to enhance diversity and inclusion in recruitment processes.
• Utilise data insights to continually refine recruitment practices and improve performance and outcomes, working closely with data analysts to shape strategies.
• Anticipate and address skill shortages by leading proactive market engagement and shaping talent attraction strategies to ensure a high-quality candidate experience from brand awareness to onboarding.
• Oversee senior leadership recruitment, ensuring a smooth, high-quality process for leadership hires.
• Manage supplier contracts for recruitment services, ensuring compliance with standards and driving continuous improvement in resourcing practices.
• Lead a high-performing recruitment team, fostering a culture that supports strategic decision-making and meets the organisation's resourcing needs.

About You

• Education & Qualifications: Bachelor's degree (RQF Level 6) with a CIPD qualification or equivalent.
• Professional Expertise: Extensive experience managing large-scale recruitment services, with strong knowledge of employment law in resourcing.
• Leadership: Proven ability to lead teams in a customer-focused, fast-paced environment.
• Strategic Vision: Skilled in process improvement, change management, and programme management, with the ability to interpret data and shape recruitment strategies.
• Interpersonal Skills: Excellent communication and relationship-building skills with a talent for influencing stakeholders.
• Technical Knowledge: Expert in recruitment methodologies, talent attraction, and current recruitment technologies.

What We Offer

• An opportunity to lead and influence recruitment strategy on an organisational level.
• A collaborative environment, with close partnerships across multiple teams.
• A role with direct impact on long-term resourcing and organisational goals.

Customer Support Assistant

London

Working 5 days out of 7; working weekends and bank holidays on a rotating basis.

37.5 hours a week

Flexible shift system - 7:30 am - 4:00 pm or 12:00 pm - 8:30 pm

£26,200K

ASAP start

Are you a friendly person who loves talking to and meeting people? I have an exciting opportunity for a professional personable, and, organised Customer Support Assistant to join the Property Team, of a luxury student accommodation provider. The company is ambitious, thriving and has an innovative and inclusive spirit.

If you are a great listener, sensible, calm under pressure, caring, and have a positive attitude, then read on…

The role's key purpose is to support the residents as you will be the first point of contact. You will go above and beyond to deliver excellent resident service.

What you'll be doing:

• Providing a practical and timely solution to residents' problems, which may include communicating maintenance issues with your colleagues.
• Helping out with parcels and post queries.
• Loaning out items - e.g. hoovers, fans, ironing boards etc.
• Helping to run our social events - together with their university partners
• Assisting contractors, visitors and their university partners with their requirements.
• Carrying out checks and building walks - logging all your observations on an iPad.
• Inspecting the communal areas, the lifts and the corridors, and residents' kitchens (before their check-out).
• Carrying out a room inspection or showing a potential resident one of our suites or studios.
• Supporting onboarding of new colleagues into the team; answering questions and sharing your knowledge.
• To join in and speak up, making a constructive contribution at the monthly team meetings.
• Learn about the different processes and how they keep their residents and colleagues safe.
• Respectful of people's privacy and personal information - you will be trained on all aspects of GDPR.
• Dealing with issues or incidents and calling the emergency services when needed.
• Working with your other colleagues from the Maintenance and Night Teams to achieve the best results and solutions for our residents, 24/7.
• Carry out specific training to help you in your role and to acquire new skills including full training on our bespoke IT Resident reporting systems and processes.
• To write up a great handover for your Night Team colleagues so they know all that has happened during your shift and anything that they need to follow up on.
• Understanding the importance of Health & Safety and Fire Safety in all that you do and report anything that is not safe.
• Due to the nature of our business and this specific role, there are other ad-hoc tasks that occur throughout the annual lifecycle - this list is not exhaustive.

Who you are:

• You'll enjoy providing a warm welcome to visitors, parents/ carers, residents, couriers and contractors their properties.
• Engaging and want to help the residents have the best experience ever.
• Good common sense and are eager to help and find solutions.
• Take pride in your appearance and how you communicate with others.
• Organised and work through a list of set tasks within a certain time frame.
• Can you speak other languages? An amazing bonus as 80% of their residents are international.
• Excellent timekeeping
• Flexible in your approach to work tasks. This will help support other property teams.
• Good level of computer literacy.

Apply today if you can work 5 days out of 7; working weekends and bank holidays on a rotating basis. Apply today if you can work on a flexible shift system.

Flexible shift system - 7:30 am - 16:00 pm or 12:00 am - 20:30 pm

£26,200K

ASAP start

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.