Total 190 Customer Service job vacancies in L20 1AB

Job Description

Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. If you are new to the caring profession you should check to see if it is the career for you by going to http://www.aquestionofcare.org.uk and trying their interactive video challenge.

Location: City Wide
Duration: Permanent.

Hours: 18 - 36 hours

We are looking for someone to support service users in the community across Aberdeen City. We are looking for someone who can show empathy, compassion, and understand the needs of vulnerable people. The right person would be someone who can offer high standards of care, be flexible, committed, enthusiastic. Interim Care at Home is a Bon Accord Care service offering short term care and support in our service user’s own homes. We provide person centred care packages and work alongside other professionals to ensure needs are meet through high quality support. Through this co-ordinated care we support to maximise wellbeing, whilst ensuring our service users have control and choice over their care and how it is delivered.

The shift patterns are 07:30 – 13:30 and 16:00 – 22:00. We work on a 2-week rota to meet the needs of the service, where you would be working every second weekend. There is a 33% enhancement rate for working after 20:00 and 40% enhancement rate for working Saturdays and Sundays

Full training and comprehensive induction, PVG Paid, Local Government Pension, Refer a friend bonus scheme, Mileage paid at 45p per mile, Annual leave starting at 28 days plus public holidays pro-rota.

Applicants must hold a full driving licence.

Job Purpose:
Throughout Aberdeen city you will provide a high standard of person-centred care and support for service users in a range of accommodation settings, including their own homes. You will work as part of a team to support carers and to enable service users to maintain and develop their potential and contribute to their social, physical and mental wellbeing

Requirements

The post holder needs to hold as a minimum:

Qualification required by SSSC

Protection of Vulnerable Groups Scheme Record (PVG) or willing to become a scheme member

To have registered or undertaken registration with the SSSC where applicable

Full UK Driving Licence

Responsibilities

The post holder is expected to demonstrate:

The ability to provide personal care to a range of people with support needs

The ability to promote dignity, respect, choice and independent living and work in an anti-discriminatory way

The ability to communicate effectively and work in partnership with service users, staff, carers, families and internal/external professionals to achieve improved outcomes for service users

An ability to work as part of a team and provide guidance and support to other members of staff

The Individual

Please see Job Profile for further details

Proud member of the Disability Confident employer scheme

We are looking for a motivated and detail-oriented Commissioning Support Administrator to join a well established team in Sefton. The role involves providing daily administrative and commissioning support for Individual Patient Activities (IPA) and Continuing Healthcare (CHC) processes, contributing to the effective delivery of services such as Personal Health Budgets, Complex Care, and Funded Nursing Care in line with the National Framework. You'll serve as a key point of contact for commissioning queries, ensuring data accuracy and supporting business-critical functions on behalf of the Merseyside CCG.

• 37.5 hours per week
• 4 month initial contract with possibility of extension after this
• £14.40 LTD per hour inclusive of holiday pay

Responsibilities

• Act as a liaison for patients, relatives, and providers, handling queries with professionalism and sensitivity.
• Coordinate and maintain accurate data processes, in compliance with organisational and regulatory standards.
• Facilitate communication across internal and external stakeholders, including sharing complex information where persuasion or negotiation may be needed.
• Organise and attend meetings, take minutes, and track action items in collaboration with the Chair.
• Provide non-clinical advice to patients, carers, and external stakeholders, ensuring clear guidance on service delivery.
• Assist in training and inducting new staff, supporting them with on-the-job learning.
• Propose and implement updates to policies and procedures in your area, enhancing service efficiency.

Requirements

• Strong background in commissioning or administrative support, with relevant qualifications to at least Vocational Level 3 or equivalent.
• Proven experience in handling non-routine administrative tasks, with a high level of attention to detail.
• Ability to communicate complex or sensitive information effectively, including situations that may require negotiation.
• Skilled in planning and organising multiple tasks, including diary management and event coordination.
• Proficiency in using databases and developing reports, with advanced keyboard skills and a strong working knowledge of systems like Excel.
• Ability to work independently and manage workload based on service priorities.
• Experience in providing non-clinical support and guidance in a healthcare setting is a plus.

Apply Now

If you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £250 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

We are looking for a proactive and organised Business Support Administrator to join a well established team at Sefton Council. In this role, you will play a key part in providing essential administrative support, helping our team run smoothly and efficiently. You will assist with various tasks, including managing data on the Sefton Liquid Logic database, taking meeting notes, handling phone inquiries, and gathering information from partner agencies to support the team manager. This role is perfect for a detail-oriented individual who thrives in a team environment and can work under pressure.

• 36 hours per week
• £14.40 LTD per hour inclusive of holiday pay
• 4 month initial contract with possibility of extension after this

Responsibilities

• Data Management: Support the team by updating and managing information in the Sefton Liquid Logic database.
• Administrative Duties: Perform general administrative tasks, including typing, answering calls, and co-ordinating information from partner agencies.
• Meeting Support: Take clear and concise notes during a range of operational meetings, ensuring accurate documentation.
• Information Gathering: Coordinate and gather relevant information from various agencies to assist in team projects and support the manager.

Requirements

• Communication Skills: Strong communication and interpersonal skills are essential for interacting with the team and external partners effectively.
• IT Skills: Proficient in using Liquid Logic or similar databases and other standard office software.
• Teamwork: Ability to work collaboratively in a team setting, supporting colleagues and maintaining a flexible approach to tasks.
• Organisational Skills: Highly organised, with the ability to manage tasks efficiently, meet deadlines, and perform under pressure.

Apply Now

If you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £250 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

Your new company
A rapidly growing and fast-paced manufacturing organisation based in Wolverhampton, looking for an Administration / Customer Service / Sales experienced candidate to join them on a permanent basis.

Your new role

• Providing sales quotations
• Full sales administrative support
• Handling general customer enquiries
• Deal with logistics / shipping / export enquiries
• Customer communication
• Attending sales meetings in order to support sales team
• Liaise between departments

What you'll need to succeed

• 3+ years in a Sales Administration role
• Strong knowledge of logistics / sales / customer accounts
• Exceptional written and verbal communication skills, English as a first language is essential
• Customer-focused approach

What you'll get in return

• 35 hour working week
• Excellent holiday allocation
• Company bonus scheme

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Navigation and Coordination Provide support to access the right help at the right time across complex systems particularly the transition between children and adults services. Build relationships and support coordination across the system. Coordinate provision, care and assessments related to the child or young person, working with other agencies and services to ensure agreed actions are carried out - (inc. those agreed as part of Care Education Treatment Review - CETRs) Follow-up on any actions from CETRs to ensure they have been assigned, and that progress is being made Involvement in the young persons life needs to be flexible and based on need Hold services across the system to account where action plans are in place or actions have been agreed. Produce reports on completed work including recommendations for future service provision and gaps in services. Develop and strengthen effective strategic, multi-agency partnerships Communicate clearly with the child, young person and their family to help them understand and navigate the system, for example conveying complex legal and medical information around Tier 4 admissions in a clear, accessible way. Work with services to increase understanding of the child/young person and family including their strengths, ambitions and support needs. Coordinate assessments. Maintain/hold responsibility for continuity of care and support for the child or young person Facilitate the provision of interventions to prevent admission to in-patient settings where appropriate and support to facilitate transition out of secure settings. Identify, guide and refer to other services where needed e.g. carer support services, Child and Adolescent Mental Health Service (CAMHS), short breaks provision etc. Support to navigate statutory and non-statutory services within the community. Tracking the young person's progress on outcomes and facilitates a gradual 'step-down' programme where appropriate. Maintain clear, accurate records of work with each young person in accordance with local procedures on record keeping. Keep up-to-date records and support the evaluation of the project, providing relevant data and anonymised case studies. Assess procedures, systems and pathways of existing provision and teams and identify areas for improvement. Identify gaps in local and regional service provision, and evaluate what is/isn't working Identify changes that would increase flexibility, integration, joined-up working, improve communication and above all lead to better outcomes for children and young people with autism and/or learning disability. Support at home and in the community as an alternative to admission Coordinate care on behalf of the young person and their family to support community living. Supporting families to access Personal Budgets, to enable greater choice and control over their child/young persons care. Advise services on appropriate adjustments for the young person based on their autism profile. Support discharge from specialist services. Support settlement within community support. Exploring digital ways of support including through the use of apps Champion of Autism Support colleagues across the system to become autism aware and provide autism friendly services. Model strategies relevant for children, young people and families with autism increasing levels of understanding. Actively listen so as to accurately capture and then convey the lived experience of the child or young person and their family Seek and offer supervision and/or support where appropriate. Rethink systems and approaches, based on what is in the best interests of children and young people. Flexible and person-centred Delivery of flexible, personalised and child-centred support, to ensure the complex and often varying needs of children, young people and their families are met. Use creative and accessible ways to communicate with children and young people with a range of communication needs, e.g. using pictures or role plays, to agree a set of outcomes for the Keyworking intervention. Provision of an open and revolving door to allow young people to return and reconnect with their key worker to help with de-escalation, avoid crisis and re-admission. Offer flexible service hours and sufficient out of hours provision, to support the flexible, personalised nature of keyworking support provided. Independence and Empowerment Support young people to develop their own solutions, led by their needs, wants and aspirations. Encourage young people to develop their own networks of support. Facilitate the provision and implementation of tailored behavioural and emotional support to help a child or young person and their families develop skills for progress and self-management to meet their agreed goals and outcomes. Develop an autism profile that helps an autistic person to understand their strengths and areas of support. Provide information, support, and advice to ensure that autistic people can access support they want when they need it. Support parents to access and implement support and tools for managing behaviour. Create and encourage a culture which prioritises keeping children and young people within the home and local community by persuasively communicating with a range of teams and services and staff at different levels of seniority. Keep track of young persons progress to gauge ongoing support requirements and address any challenges. Support my Voice Advocate and challenge on behalf of the young person, including attending Multi-Disciplinary Teams (MDTs) and escalating issues where required. Be a trusted person who actively listens and understands the young people and families they are supporting. Represent and champion the young person and their family in discussions around provision of care as required, communicating compassionately with the young person and their family and communicating confidently with the range of professionals involved in their care. Challenge inpatient admissions to ensure they are measured, appropriate and necessary. This may involve intervention, working with services to prevent admission to inpatient settings where appropriate. Troubleshoot on behalf of the child, young person and their family where required to ensure the necessary support is put in place to enable them to remain within or be discharged into the community and to promote joined-up, consistent care that meets their needs and rights. This may involve constructively challenging the status quo, bureaucratic decision making and decision making in silos. Any other task relevant to the role. Please see the JD and Person Specification for full details

Your new role
Southend-on-Sea City Council are looking for a permanent Social Worker to provide professional and comprehensive casework to a caseload of children and young people within the busy Family Support & Protection Team.This position will be mostly working from home, but you do need to be able to get to the city to complete assessments and join your team on site.

*This position attracts the added incentive of a one-off payment of £7,500, after you have been employed in this post for 3 years and 1 day.

You are required to provide professional and comprehensive casework to a caseload (average of 17 -20) of children and young people within the long-term children's social work teams. You will be developing and maintaining relationships with children and families who require longer-term social work intervention, including those subject to child protection plans, complex child in need, PLO/Pre Proceedings and, if required, within the court arena.

You need to provide an efficient and cost-effective service to children, young people and their families, ensuring that the needs of the children and their parents/carers are professionally assessed. Investigate, evaluate and analyse information on cases, demonstrating clarity of assessment, reliability of information, evidence conclusions and realistic action plans.

The quality of practice will be supported by regular supervision; training opportunities, tools and resources are readily available to assist in the day-to-day work.

Nowhere else will you gain as much experience on the job, making us a sought-after place to work. If you are passionate, dedicated to making a change and ready for a challenge - you could be the candidate we are looking for.

What you'll need to succeed
To be successful in this position you must have a recognised Social Work qualification and be registered with Social Work England and have completed your ASYE.

You need to have previous experience of working within Children's Frontline services and have knowledge of child protection, looked after children and associated child in need social work practice is essential, along with knowledge of methods of social work intervention.Knowledge of relevant legislation, regulations, guidance & policy issues.

What you'll get in return
When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working, and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A client within the public sector based in Merseyside is currently recruiting for a Housing Improvements Officer to join their team as soon as possible. The client is offering a full time, contract position with the ideal candidate having experience of working within a local authority environment.

The Role

Key purpose of the role is to assess adaptation requirements in line with relevant legislation, undertake design work to address identified requirements efficiently and effectively and manage the delivery of the works to a high standard.

Key responsibilities will include but not be limited to:

• provide a service to clients who are enquiring about, have made an application for, or have received approval for, the various types of grant or loan assistance.
• organise and oversee all technical aspects of the Housing grants / loans process from receipt of initial enquiry through to completion.
• inspect properties with regard to the legislation and standards appertaining to the Housing Health and Safety Rating System, the Decent Homes Standard, Disabled Facilities Grant and other relevant standards, as appropriate

The Candidate

To be considered for this role you will require to be qualified to at least HND/HNC level Building Construction and / or Surveying or equivalent.

It will be essential to be in experiences in the below:

• experience in a residential building / surveying related discipline with knowledge of the building industry, surveying practices and techniques, adaptations and general domestic building maintenance / repair practices.
• experience in producing detailed specifications, schedules of work and plans using CAD programmes.
• ability to compile and maintain a schedule of rates, tender preparation and negotiation, contract administration, quality and cost control.

The client is looking to move quickly with this role and as such are offering £21.46 p/h Umbrella Ltd. (approx. £17.50 p/h PAYE)

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

In this role, you???ll handle customer questions, provide product details, troubleshoot issues, and deliver excellent support. A passion for cars and experience in customer service are essential.

Responsibilities:

Use your automotive knowledge or experience to support customers.
Communicate clearly, both in writing and on the phone.
Apply your customer service background.
Use logical thinking to solve problems.
Work with a positive, team-oriented approach.
Hold a valid, clean UK driving license.

Key Skills:

Proven experience in customer support, especially in tech or automotive.
Familiarity with vehicle data collection methods.
Knowledge of product testing methods and tools.
Basic electronics knowledge.
Proficiency in French (required).

Support Worker

Postcode: Dorking, RH4
Pay rate: £11.44- £11.54

Contract type: Permanent, full time 37.5 hours per week

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Without our incredible team of Support Workers, we simply wouldn’t be who we are today. We’re always on the hunt for hard-working, passionate people who want to make a difference and help others – so what are you waiting for?

Become a Support Worker and shape lives
As a Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
Although it would be beneficial to have some experience of healthcare work, it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

Mental Health Support Worker

Postcode: SM1 1QT

£11.44 PH

Contract type: Full Time, Permanent

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Without our incredible team of Support Workers, we simply wouldn’t be who we are today. We’re always on the hunt for hard-working, passionate people who want to make a difference and help others – so what are you waiting for?

Become a Mental Health Support Worker and shape lives
As a Mental Health Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and meaningful lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Mental Health Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
Although it would be beneficial to have some experience of healthcare work, it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join our team today and begin sharing moments and shaping lives.

Support Worker

Postcode: KT17 4AR
Up to: £11.54 per hour

Contract type: Permanent, full time 37.5 hours per week

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Without our incredible team of Support Workers, we simply wouldn’t be who we are today. We’re always on the hunt for hard-working, passionate people who want to make a difference and help others – so what are you waiting for?

Become a Support Worker and shape lives
As a Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
Although it would be beneficial to have some experience of healthcare work, it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

Waking Nights Support Worker

Postcode: Epsom, KT17 3PT

£11.44 p/h

Contract type: Full time

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Without our incredible team of Support Workers, we simply wouldn’t be who we are today. We’re always on the hunt for hard-working, passionate people who want to make a difference and help others – so what are you waiting for?

Become a Support Worker and shape lives
As a Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
Although it would be beneficial to have some experience of healthcare work, it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

Support Worker

Postcode: Epsom, KT17 3PT

£11.44 p/h

Contract type: Full time

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Without our incredible team of Support Workers, we simply wouldn’t be who we are today. We’re always on the hunt for hard-working, passionate people who want to make a difference and help others – so what are you waiting for?

Become a Support Worker and shape lives
As a Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
Although it would be beneficial to have some experience of healthcare work, it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

Join Cera as a Care Assistant in Nailsea. You'll be supporting us on our mission to transform social care and enable more people to live longer, healthier and happier lives in their own homes.

Are you kind? A people person? Love making a difference in people's lives? Then we can offer you the perfect role as a Carer, where you will genuinely make a difference, every day! No experience is required.

This role is eligible for a Proud to Care joining bonus, which is paid at 6 months service, the bonus amount will be equivalent to one weeks pay (based on your average weekly hours), an initiative run by North Somerset Council.

We're recruiting part-time and full-time care assistants to support our clients at home. We have work available inChew, Blagdon, Charterhouse, Nailsea, Backwell, Congresbury Yatton and surrounding areas.

We have a flexible approach for shifts including mornings, days, evenings and nights - you'll usually have every other weekend off for work-life balance.

Our benefits include:

- Guaranteed hours are available,subject to candidate availability

- Enhanced bank holiday rate of£24.70

- Holiday pay and pension scheme

- Free DBS/PVG, company mobile phone and uniform provided

- Paid mileage between visits at 45p

- Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities

- Exclusive discounts to help you get on the road including savings on driving lessons, fuel, car insurance, car maintenance, cycle hire and much more

- Enhanced maternity (12 weeks full pay), paternity and parental leave policies

- An industry-leading career development pathway, including the Care Certificate and NVQ's, there is plenty of opportunity for progression - 50% of our salaried roles are filled internally.

- Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.

- Extra earnings through our referral scheme Care Friends - £500 per referral

Join Our Caring Community

Whether you already have previous professional experience, you've cared for a loved one or you simply enjoy supporting others, your compassion, patience, and understanding are exactly what we need. It's your values and kindness that matter most and we will provide all the training you need.

Your responsibilities may include assisting with personal care including continence support, washing and dressing, managing medications, cooking or preparing hot meals, and helping with domestic tasks. But your true impact lies in the companionship, reassurance, and joy you bring to the lives of those you care for.

Cera makes caring easier with Cera Tech

We've brought homecare into the 21st century, by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important part of your role - caring for our clients. Our predictive technology and risk alerts empower our care teams to make informed decisions and act quickly, resulting in fewer hospitalisations and reduced fall risks for those we care for. You really can care better as a member of our team.

If you are looking for a truly rewarding role, where the companionship and comfort you provide will bring smiles and a sense of safety to those you care for - then apply today!

Please note this role is subject to a DBS check and you must have the right to work in the UK. We are an equal-opportunity employer, celebrating diversity and fostering an inclusive environment for all employees.

Excellent rates of pay starting from £13.00 per hour PLUS HOLIDAY PAY & PENSION!

Home Carer – Alcedo Care – Full or Part Time – North Liverpool - No Experience required

Are you passionate about making a positive difference in people's lives? Do you have a caring nature and a desire to support individuals in their own homes?

Join our team of Home Carers in North Liverpool (including Aintree, Bootle, Crosby, Knotty Ash, Huyton, Litherland, Maghull and Sefton) to help provide care and assist people in their own homes. No previous experience is required as our in-house training team will ensure you are trained to the high standards of care we expect.

This role will include:

• Providing personal care (including bathing, dressing, toileting)
• Supporting clients with mobility and transfers, using appropriate equipment and techniques
• Administering and documenting medication
• Documenting care activities and reporting any changes in conditions to our branch teams.

Working with us offers:

• Excellent pay rates from £13.00 per hour
• Mileage, holiday pay and pension scheme paid separately to hourly rates, not hidden!
• Reward and recognition schemes, including annual carer awards
• Access to FREE confidential 24/7 wellbeing and mental health support
• Genuine healthcare career progression opportunities, including full support to complete NVQ qualifications

Whether you have experience in a care setting or nursing home; if you have been a care assistant in the community; a private carer for a family member; or no care experience at all, we offer full training and support to become a qualified and confident care assistant.

Alcedo Care has been rated top 20 homecare provider in the UK for the past 5 years by our clients, a testament to the work of our amazing care teams. We’re a family owned company, and operate with family values at the heart of everything we do

You must be 18 to apply for this role and it is subject to an enhanced DBS check. You will also be required to provide satisfactory professional and/or character references.

Proud member of the Disability Confident employer scheme