Total 1,515 Customer Service job vacancies in Henley-on-Thames, Oxfordshire, RG9 1PS

Service Care Solutions are the leading recruitment agency for the Probation service nationwide. We are currently recruiting for a Probation Service Officer in Oxford!

LOCATION: Oxford
HOURS: Full time
DURATION: On-going contract
PAY RATE: £18 - £20.07 PH (DoE)

Summary -

To assess and manage the risk posed by offenders to protect victims of crime and the general public by:

• Providing information and advice to criminal courts, other criminal justice agencies and partner organisations
• Supervising offenders subject to community orders and licenses and during custodial sentences
• Contributing to the management of risk.
• Working with other agencies and groups to prevent crime and meet the needs of victims and offenders

Responsibilities, Activities & Duties

• Provide professional advice and assessments to courts, the Parole Board, and criminal justice agencies.
• Manage offenders at all risk levels, including high-risk cases.
• Maintain accurate records and documentation within designated timelines.
• Collaborate with internal and external partners (courts, victim support, prisons, etc.) to optimise outcomes and manage risk.
• Participate in professional forums and provide guidance to colleagues and support staff.
• Conduct prison, home, and community visits as needed.
• Respond to risk escalations and develop risk management plans.
• Deliver or co-lead accredited interventions for offenders.

If you are interested in applying, please contact Oliver Jefferson on 01772 208962 or send your CV to oliver.jefferson@servicecare.org.uk

**We offer a £250 referral fee bonus for any Candidates you refer**

Join Our Team as a Hospitality Services Manager at Hallmark Luxury Care Homes!

Position: Hospitality Services Manager

Location: Henley Manor, Henley on Thames

Type: Full time- Perm- 40hrs

Salary: Competitive Salary

At Hallmark Luxury Care Homes, we're dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the full. We believe in celebrating the privilege of aging and embracing it with open arms. Since our inception in 1997, we've been committed to delivering outstanding care across all our homes in England and Wales.

As a family-run provider, we understand the importance of nurturing relationships, and that's why our care revolves around family values. Each of our homes is equipped with innovative facilities and supported by a dedicated care team, ensuring a comfortable stay alongside the highest quality care available.


About the Role:

Are you an experienced Hospitality Services Manager looking for a rewarding opportunity to make a positive impact in the lives of others? We invite you to join the Hallmark Care Homes family, where excellence and compassion are at the heart of everything we do.

As a Hospitality Services Manager, you'll play a pivotal role in ensuring the highest standard of hospitality services within our care home. Reporting to the General Manager, you'll use your expertise to supervise all aspects of hotel services, promoting a positive and supportive working environment for our team members.

Key Responsibilities:

Inspiring Leadership: Provide strong leadership, motivation, and inspiration to our team members, ensuring they deliver outstanding hospitality services in a safe and hygienic environment.
Environmental Standards: Uphold environmental standards by coordinating between housekeeping, laundry, maintenance, and care teams.
Resident Experience: Build relationships with residents, champion their experience, and manage their expectations by taking on board their feedback.
Financial Management: Control costs and identify revenue opportunities to ensure effective budget management.
Collaboration: Work closely with the chef and kitchen team to ensure restaurants are presented to a five-star standard and provide exceptional service.
What We're Looking For:

Experience: Previous experience as a Hospitality Services Manager within the hospitality sector (not necessarily healthcare).
Qualifications: Degree or diploma in Hotel Management or equivalent.
Financial Acumen: Experience managing budgets, revenue proposals, and forecasting results.
Leadership Skills: Excellent leadership skills with the ability to inspire and motivate a team.
Communication: Exceptional communication skills, both verbal and written.
Reap the Rewards:

Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all! Here's what else you can expect:

Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
Wellness Matters: Enjoy excellent benefits, including a pension, life assurance, and optional healthcare.
Exclusive Perks: Embrace our rewards and discount scheme – Hallmark Rewards.
Balance is Key: Experience a fulfilling work-life balance, nurturing your well-being.
If you're ready to join a team that values excellence, compassion, and innovation in hospitality services, apply now and become part of our inclusive and empowering community at Hallmark Luxury Care Homes!

Hallmark Luxury Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options, you’d like to request in making your application, please contact the recruitment team on 01277 314191 or send an email to Recruitment@hallmarkcarehomes.co.uk

The Supply Service are recruiting for a Deputy Care Manager on behalf of a Children's Residential home based in Stoke-on-Trent, Staffordshire.

Successful applicants will either be an experienced Deputy Care Manager of a existing Children's Care Home or a Team Leader / Senior who is looking to progress their career further into Management

Shift patterns: 2 on 4 off (with sleep ins)

As a Deputy Care Manager, you will be responsible for the leadership, direction and management of the residential young peoples services. The daily running of the home and ensuring the young people receive the highest standards of care tailored to their individual needs. Other responsibilities include staff management, budgeting and ensuring the home complies with all OFSTED standards with the support of a Care Managaer & Head of Care.

Essential capabilities:

Capable or experienced in managing a residential young peoples setting.
Capable or experienced in managing a staff team & staff rotas.
Hold excellent communication skills with a ‘can do’ attitude.
Completion of Level 3 Diploma with children and young people or equivalent.
Completion or willingness to work towards Level 5 Diploma in Leadership for Health and Social Care and Children and Young Peoples Services (Or equivalent)
Excellent communication and leadership skills
Full UK driving licence
A passion for working with young people
An enhanced DBS check
Applicants will need to be flexible to work as per the needs of the home

Benefits of working with The Supply Service:

Your own dedicated contact
Regular work placements
Competitive rates of pay
Future long-term roles
Pay Parity (AWR)
Refer a Friend Scheme

Successful applicants are required to attend an online interview, complete Safeguarding training & must undertake a full enhanced DBS check.

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Job Responsibilities: Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice Deal with all general enquiries, explain procedures and make new and follow-up appointments. Check telephone numbers, addresses, email addresses with patients Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Enter requests for home visits and telephone consultations onto the telephone consultation screen, ensuring careful recording of all relevant details and where necessary refer to Duty Doctor. Action repeats prescription requests following the practice guidelines and ensure that they are ready for collection by the patient within 48 hours. Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same. Patient notes and correspondence: o Ensure that scanning and read-coding is up to date on a daily basis. Scanning must be double checked before being read-coded. Once letters are summarised on patients computerised medical records, they must be cross shredded. o Ensure that all recent correspondence is available when patients are seen. o Enter patient information onto their electronic records as required. Update telephone numbers and email addresses; liaise with secretaries for update of addresses. Update medical records as required. Premises: o Open up premises at the start of the day. De-activate alarm and make all necessary preparations to receive patients. o When last to leave at the end of the day, ensure that the building is totally secured, radiators, fans and internal lights are turned off and the alarm activated. Undertake any other additional duties appropriate to the post as requested by the Partners or the Practice Manager. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety and Infection Prevention and Control: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy and Infection Prevention and Control Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings, priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non- judgemental and respects their circumstances, feelings, priorities and rights.

Please see attached Job Description and Person Spec for a detailed view of the role or contact Gemma Street-Price, Junior Operational Services Manager on 01782 671522

For more information on working for the Trust, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Join Cera as a Care Assistant in West Oxfordshire. You'll be supporting us on our mission to transform social care and enable more people to live longer, healthier and happier lives in their own homes.

Are you kind? A people person? Love making a difference in people's lives? Then we can offer you the perfect role as a Carer, where you will genuinely make a difference, every day! No experience is required.

We're recruiting part-time and full-time care assistants to support our clients at home. We have work available inWitney, Carterton, Burford, Filkins, Aston, Fulbrook and surrounding areas.

For this role you require a driving licence and access to a vehicle for work. We have a flexible approach for shifts including mornings, days, evenings and nights - you'll usually have every other weekend off for work-life balance.

Our benefits include:

- Enhanced bank holiday rate of£21.50

- Holiday pay and pension scheme

- Free DBS/PVG, company mobile phone and uniform provided

- Paid mileage between visits

- Fleet cars available

- Travel time paid

- Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.

- Exclusive discounts to help you get on the road including savings on driving lessons, fuel, car insurance, car maintenance, cycle hire and much more

- Enhanced maternity (12 weeks full pay), paternity and parental leave policies

- An industry-leading career development pathway, including the Care Certificate and NVQ's, there is plenty of opportunity for progression - 50% of our salaried roles are filled internally.

- Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.

- Extra earnings through our referral scheme Care Friends - £500 per referral

Join Our Caring Community

Whether you already have previous professional experience, you've cared for a loved one or you simply enjoy supporting others, your compassion, patience, and understanding are exactly what we need. It's your values and kindness that matter most and we will provide all the training you need.

Your responsibilities may include assisting with personal care including continence support, washing and dressing, managing medications, cooking or preparing hot meals, and helping with domestic tasks. But your true impact lies in the companionship, reassurance, and joy you bring to the lives of those you care for.

Cera makes caring easier with Cera Tech

We've brought homecare into the 21st century, by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important part of your role - caring for our clients. Our predictive technology and risk alerts empower our care teams to make informed decisions and act quickly, resulting in fewer hospitalisations and reduced fall risks for those we care for. You really can care better as a member of our team.

If you are looking for a truly rewarding role, where the companionship and comfort you provide will bring smiles and a sense of safety to those you care for - then apply today!

Please note this role is subject to a DBS check and you must have the right to work in the UK. We are an equal-opportunity employer, celebrating diversity and fostering an inclusive environment for all employees.

The Supply Service are recruiting for a Residential Childcare Support Worker on behalf of a client based in Stoke-on-Trent.

Shift pattern of 2on/4off
Additional sleep-in rate

Our client are a vibrant company that provides integrated therapeutic care to children between the ages of 8 years & 18 years. They're dedicated to caring and making a difference to the lives of vulnerable children and seek to add to their supportive and passionate team. Full specialist training, support and continued personal development is available

Responsibilities include:

Creating a positive environment & atmosphere to accommodate the needs of the young person
Providing appropriate care and support as identified in the young person’s placement plan
Providing support & preparation towards independence for young people
Support & Guidance to young people by removing barriers to learning in order to promote effective participation, enhance individual learning, raise aspirations and achieve their potential.

Working environment includes:

Fully supported learning and development
Therapeutic - Child centered
Staff recognition rewards

Successful applicants will be empathetic, have a passion for child centered care and posses positive role model qualities. We provide the highest levels of care to our children and new additions to our team must respect the company ethos. It is essential that you hold a full driving license and are at least 21 years of age for insurance purposes. A good standard of education is required and applicants must either hold or be prepared to work towards a Diploma / NVQ Level 3 in Caring for Children & Young People.

This is a great opportunity to build a career in the care industry and make a real difference to the lives of young people.

Benefits:

Casual dress
A rota that promotes a healthy work-life balance
Company events
Company pension
Discounted or free food
On-site parking
Referral programme

Successful applicants are required to attend an online interview, complete safeguarding training & must undertake a full enhanced DBS check.

Your new company
A fantastic opportunity is available working for this retail/manufacturing business specialising in interesting and quirky products is looking for an Operations Specialist for a 6 month contact. This position has arisen due to an increase in demand. This position will be a 6 month contact with the possibility of being extended/made permanent based on business needs and personal performance. This role is based in fashionable central Richmond so candidates must be within a reasonable local to commute this position 3 days per week.
Your new role
Your new role will be to maintain customer records on specifications for allocated customers, monitoring all sales orders received and processed.Tracking stock allocation on inhouse tracker, informing customers of delays and dealing with 3PL distribution centre, you will resolve logistical issues, manage pro-forma invoices and liaise with finance accordingly. You will use Oracle so experience using an ERP system is ideal.
What you'll need to succeed
In order to be successful you must be immediately available to start work, have recent experience with operations, logistics, customer service, sales admin or junior supply chain. You will have experience dealing with order processing and using ERP systems. To be considered you must be based locally to Richmond.
What you'll get in return
In return you will be offered a 6 month contract paying between £26,000 - £28,000 (pro-rata over the 6 months), you will be offered hybrid working with 3 days in the office and 2 from home, standard hours Monday to Thursday and a 1pm finish every Friday!


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Deal with telephone and email requests for appointments ensuring that the correct protocols are followed for routine and urgent care Signpost patients to the correct service or clinician Deal with all general enquiries & explain procedures Process new and temporary registrations and relevant patient information as required Management of repeat prescriptions, ensuring they are processed accurately, timely and efficiently Take information from patients regarding transport requirements and add this to the Patient Transport System Input data into the patients healthcare records as necessary Open and direct post Photocopy documentation as required Take details of change of details, amend on Emis and notify the secretaries of patients out of the practice area. Charging patients the appropriate amount for private work, providing a receipt to the patient Ensure blood forms are ready for the phlebotomy clinic Greet visitors ensuring that all visitors sign in and direct them to the appropriate person Ensure clinical rooms are set for the beginning of each clinic Open and close the surgery as per the procedure Manage all queries as necessary in an efficient manner Maintain a clean, tidy, effective working area at all times Provide cover for reception during staff absences Support all clinical staff with general tasks as requested Undertake any additional duties appropriate to the post as requested by the partners or management team

My client, an established leading manufacturer of components and assemblies for aerospace, petrochemical and general industrial markets, are currently looking to recruit an experienced Sales Estimator / Proposals Engineer to join their Commercial / Sales Team. We would also be interested in speaking to Graduates with 1-2 years experience and a relevent qualification in either Mechanical Engineering and/or Business.

Key Responsibilities:

• Receive and review Purchase Order Requisitions from Customers
• Prepare estimates from client's enquiry packages for review and pricing by the Proposals Manager.
• Review client specifications & Prepare quotations
• Liaise with manufacturing departments in the process of preparing bid documents
• Liaise between departments and suppliers
• Ensure you work safely throughout all activities in line with the company's safety standards and procedures
• Review and analyse client requests for proposals (RFPs) and specifications to determine project requirements
• Collaborate with engineering, sales, project management, and other internal teams to gather necessary information for proposal development
• Develop detailed and accurate technical and commercial proposals, including scope of work, cost estimates, schedules, and project plans
• Ensure compliance with company policies, client requirements, and industry standards in all proposals
• Prepare and present proposal documents and presentations to clients, as required
• Maintain up-to-date knowledge of industry trends, competitive landscape, and technical advancements
• Coordinate with subcontractors and suppliers to obtain necessary quotations and technical data
• Manage multiple proposal projects simultaneously, ensuring timely completion and submission

Candidate Requirements:

• Previous experience working in estimating and/or sales, ideally within an industrial engineering and/or manufacturing sector
• The ability to read and interpret engineering drawings
• Have a good understanding of Welds, Fabrication and Stainless Alloys
• Previous fabrication / welding experience would be highly desirable
• Strong organisation skills with the ability to communicate clearly and effectively across all levels of business, both internally and externally

My client, an established and leading manufacturer of components and assemblies for aerospace, petrochemical and general industrial markets, are currently looking to recruit a Senior Proposals Engineer to join their Commercial / Sales Team. We would also be interested in speaking to individuals with experience within an Engineering Purchasing environment looking to move into a more Sales / Proposals based environment.

Key Responsibilities:

• Prepare estimates from client's enquiry packages for review and pricing by the Proposals Manager.
• Review client specifications.
• Prepare quotations.
• Liaise with manufacturing departments in the process of preparing bid documents.
• Liaise between departments and suppliers.
• Prepare responses to post bid correspondence.
• Prepare documents for subsequent PO handover to Contracts Department.
• Review and analyse client requests for proposals (RFPs) and specifications to determine project requirements.
• Collaborate with engineering, sales, project management, and other internal teams to gather necessary information for proposal development.
• Develop detailed and accurate technical and commercial proposals, including scope of work, cost estimates, schedules, and project plans.
• Ensure compliance with company policies, client requirements, and industry standards in all proposals.
• Prepare and present proposal documents and presentations to clients, as required.
• Maintain up-to-date knowledge of industry trends, competitive landscape, and technical advancements.
• Coordinate with subcontractors and suppliers to obtain necessary quotations and technical data.
• Conduct risk assessments and develop mitigation strategies for proposal submissions.
• Manage multiple proposal projects simultaneously, ensuring timely completion and submission.
• Support post-submission activities, including client clarifications, negotiations, and contract finalisations.
• Review Proposals from Proposals Engineers to ensure it conforms with the requirements.
• Mentor and guide junior proposal engineers and other team members.
• Promote a collaborative and high-performance culture within the proposals team.

Candidate Requirements:

• Previous experience working in estimating and/or sales, ideally within an industrial engineering and/or manufacturing sector
• The ability to read and interpret engineering drawings
• Have a good understanding of Welds, Fabrication and Stainless Alloys
• Previous fabrication / welding experience would be highly desirable
• Strong organisation skills with the ability to communicate clearly and effectively across all levels of business, both internally and externally

Support Worker
Are you a compassionate and dedicated individual with CPI/MAPA training, seeking flexible work opportunities in the field of social care? Join our team as a Support Worker and make a meaningful difference in the lives of others.
Full Time Permanent Role
Hourly Rate £11.44 per hour.
Social Care & Education are looking to recruit Support Workers to work in a fantastic specialist supported living service for adults.
As a Support Worker, you will play a vital role in providing high-quality care and support to our clients service users.
Your responsibilities may include:
• Assisting individuals with daily living tasks, such as personal hygiene, meal preparation, and household chores.
• Providing emotional support and companionship to service users and promoting well-being.
• Administering medication as prescribed and ensuring adherence to care plans
• Implementing behaviour management strategies in accordance with CPI/MAPA training to ensure the safety and dignity of all individuals.
Requirements:
• Valid CPI/MAPA training certificate
• Previous experience with Challenging Behaviour
• Strong interpersonal and communication skills
• Empathy, patience, and a genuine passion for supporting others.
• Flexibility to work varied shifts, including evenings, weekends, and bank holidays.
• Confident and fully able to use a hoist as and when required
Benefits:
• Competitive hourly rate.
• Flexible working hours to suit your lifestyle and commitments.
• Weekly pay.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

Your new company
This company provides world-class supply chain solutions and performance improvement technologies to a wide range of customers across multiple market sectors and globally leading industries.

Your new role
The successful candidate will aid the companies' efforts in playing a pivotal role in the logistics and supply chain industry. We are looking for a committed and proficient Network Engineer to join their team, playing a crucial role in maintaining the seamless operation of the companies' network infrastructure. The ideal candidate will provide technical support and initial troubleshooting for network issues, acting as the first point of contact for network-related incidents.
Responsibilities:

• Troubleshooting and managing network issues via helpdesk, adhering to SLAs.
• Log, track, and resolve incidents using a ticketing system; handle alerts from monitoring systems.
• Collaborate with team members and communicate with stakeholders to resolve issues and provide updates.
• Conduct monthly site audits and attend team meetings to ensure network integrity and performance.

What you'll need to succeed

• CCNA certification and proven network troubleshooting experience.
• Proficiency in firewalls, routing, switching, and wireless technologies.
• Preferred experience with Fortinet firewalls, Cisco/Aruba switching, and Cisco/FortiAP wireless systems.
• Ability to read logs and packet captures; review network infrastructure for end-of-life devices and expiring certificates.
• Familiarity with change management processes and strong communication skills.

What you'll get in return
- £30-£36k Salary.- Competitive Benefits Package.
- FTSE Company Experience

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk