Total 12 Customer Service job vacancies in Epsom, KT18 5DB

At Nescot we are recruiting for a Learning Support Co-ordinator to join our Learning support team int eh Foundations Department
What we’re looking for:
Excellent knowledge of SEN D
Good communications and organisational skills
Successful supervisory experience is a MUST
Strong knowledge of EHCP’s, the Annual Review process and experience in supporting a wide range of students with additional needs
Duties/Responsibilities:
Deploy and monitor resources (including staff) efficiently and effectively to meet students’ needs
Administrative tasks
Contribute to assessment and target setting for students
Regularly meet with DLSAs and LSAs to aid consistency of information and share good practice.
Maintain accurate records of LSA support
Organise, deliver and assess training for Learning Support Assistants
Liaise with all stakeholders (students, staff, parent/carers, external agencies)
Attend student interviews, open evenings/days to promote the Foundation Learning department.
Follow and contribute to college policies and procedures
Manage and contribute to the personal care of the cohort
Benefits:
5 minute walk from Ewell East Station
Free parking
Free online qualifications
A discounted-on site gym, fitness classes, osteopathy and day nursery
A choice of catering facilities including a discounted Starbucks
Modern hair and beauty salon offering employee discounts
At Nescot, we’re proud of our inclusive culture. We welcome applications from all backgrounds.
Nescot is graded ‘Good’ by Ofsted following its latest inspection in January 2023. Inspectors rated the College as Good in all 8 aspects. The report recognises that students “enjoy their courses and are motivated to succeed”, and benefit from “highly supportive relationships” with staff. Safeguarding arrangements are “effective” with regular training for staff, and leaders have in place “an effective policy for safer recruitment.”
This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates different terms and conditions.
Interviews will be held as and when candidates apply

Customer Portfolio Administrator - Epsom - £25,000-£27,000 + Incredible Benefits - Hybrid role!

Are you an organised, detail-oriented professional with a knack for building relationships and working independently? We're looking for a Customer Portfolio Administrator to join a small, dynamic team where you'll play a key role in supporting the company's customers and liaising with internal departments like Customer Service, Legal, and more.

This is an ideal position for someone with strong administrative experience, excellent communication skills, and a passion for connecting with people across all levels. You'll thrive here if you're proactive, confident on the phone, and comfortable managing your own workload in a flexible, supportive environment. If you're excited to work closely with colleagues and customers alike, while gaining exposure to diverse areas of the company's organisation, we'd love to hear from you!

What You'll Be Doing:

• Supporting Managers with often complex Lifetime Mortgage administration
• Supporting Managers and colleagues with all aspects of both pre & post meeting administration, including letter writing, phone calls, emails & identifying & updating relevant data as required.
• Undertake and support the Managers with research and preparation of all forms of Management Information, including team, management and board reports as necessary.
• Undertake and support the Manager and colleagues with the administration of Lifetime Mortgage accounts including the provision of any necessary statistical information and an understanding of the legal recovery procedures in line with laid down procedures when redemption of the mortgage is required.
• Prepare and issue standard or bespoke letters / email responses to Lifetime Mortgage customers as appropriate.
• Responsible for the ongoing administration and contact strategy for all building insurance mailing including the accurate maintenance of spreadsheets and the society's records as necessary.
• Assist with the training of colleagues as required.
• Liaise with and maintain professional business relationships with third parties as required e.g., solicitors & estate agents.
• Attend Internal or External meetings as required.
• Undertake any other related tasks requested by the Manager, Customer Portfolio, or his/her Line Superiors.

Skills:

• Strong accuracy & attention to detail
• Remain professional, patient & calm under pressure - focussed and able to work independently.
• Good organisational skills, time management and the ability to prioritise workloads.
• Good communication skills in all formats (telephone, email, letter, face-face)
• Demonstrate good use of initiative and confidence in decision making and recommendations.
• Confidence and ability to create and maintain good relationships and interaction with colleagues & customers.
• Ability to learn new skills and adapt when required.
• Good analytical skills and ability to research and investigate to collate accurate data from various sources including internet sources.
• Good Excel skills and experience, with the ability to create and maintain spreadsheets and prepare MI including graphs.

About You:
You're an admin whiz with a passion for customer service and team collaboration with love for multitasking and spinning multiple plates at one time. You're comfortable working within FCA guidelines independently and within a team and enjoy staying organised while balancing multiple priorities. Bonus points if you've got experience in financial services!

Perks You'll Love:
The company believes in rewarding hard work. The perks package is designed to make you feel valued, both in and out of the office:

• Up to 16% Pension Contribution
• 23 days holiday, rising to 27 with length of service (plus Bank Holidays).
• Local Parking Permit
• Discretionary Bonus - based on company and individual performance.
• Company Social Events
• Perkbox Membership
• Bupa Private Medical Insurance
• Professional Study Support
• Volunteer Day
• Life Assurance (4x salary)
• Season Ticket Loan & Hybrid Working Options
• And plenty more, including income protection, staff prize draws, and the option to buy/sell holiday!

Ready to Join the team?
If this sounds like your kind of role, don't wait-Apply Today!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Please check the job description and personal specification document for more information on the requirements for this job.

Working Hours: 35 Hours per week

Contract Type: Full time / Permanent

Additional Payments: Essential car user allowance

Closing Date:

This role is subject to -

• QCF Level 3 Children and Young People’s workforce or equivalent.
• Essential Car Documentation- This post is a designated Essential Car User. Therefore, you must always hold a full valid driving licence and provide your own car for use at work. You will receive the Essential Car User Allowance.
• DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.

We currently have a Registered Service Manager role to manage Supported Accommodation. This is part of the Leaving Care Service.

• This role will involve leading and managing those staff providing supported accommodation to 16 and 17 year olds living in a supported setting. It will also involve managing accommodation for 6 young people.
• This role will require you to Register with Ofsted, and lead the service through inspections.
• You will ensure the service provided is effective and delivers positive outcomes for the young people.
• You will have responsibility for ensuring the team meet the statutory requirements set through legislation, national and regional guidance, regulation and the Quality Standards.
• You will also manage the staying close service. This is a relatively small service providing support to young people who are cared for and care leavers as they progress on their journey to independence. This involves working with partners from the housing and, voluntary sector.

We are looking for a passionate and child focussed Team Manager to work as part of our busy services working with our Care Leavers, driving their plans and helping the young people to reach their full potential.

• You will be part of our journey from 'Good to Outstanding' to continue to improve quality of practice and compliance across the services.

• Candidates should be able to 'think on their feet' and think outside of the box when care planning for our young people.

• The successful candidate will have a QCF Level 3 Children and Young Peoples workforce and should have at least 2 years experience (during the last 5 years) working in a residential or similar environment, including at least 1 year in a position offering supervision.

We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.

When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here.

To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.

Creating an inclusive team at Manchester City Council

At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Council. This advert is open to all applicants, and we would particularly encourage applications from candidates identifying with one or both of those characteristics.

If you want to find out more about the role, our ways of working, flexible arrangements or any workplace adjustments, please let us know by emailing jobs@manchester.gov.uk. If you are invited to interview, we will ask you if you require any adjustments for you to best demonstrate your suitability for the role in the interview process.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

Accessibility

As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work.

We’ve also included some useful tips on how to submit the best application.

What we will need from you if you’re successful

If you are successfully offered a position with us, the pre-employment checks you will be asked to undertake will depend on the role you've applied for. As a guide, these may include:

• Passport/ID: You will be required to provide documentary proof of your right to work in the UK – please note that visa sponsorship is not guaranteed for this role
• References (Current and Previous employer)
• Qualification
• Disclosure and Barring Service Clearance (DBS) (as applicable)
• Evidence of driving licence

When you join us

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

Other relevant information

Why work for us
Who we are - Manchester City Council
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ABOUT THE ROLEAs a Bank Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that will enable us to give our patients the quality care and support they deserve. It's important that our homes give the right first impression and that every area is always well-maintained. In the role of Bank Maintenance Assistant, you can expect plenty of variety as you provide the cover that ensures our building and grounds are at their best all day, every day. ABOUT YOUYou'll need some experience of property maintenance to join us as a Bank Maintenance Assistant. We'll also look for a patient, caring nature and a genuine interest in our patients. As well as that, you should be flexible, reliable and ready to turn your hand to a range of tasks all focused on keeping the hospital maintained to the highest standards. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it (such as for annual leave or sick leave), the hours and days you work will vary. If you'd like to use your maintenance and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN), you'll have the freedom and autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

ABOUT THE ROLEAs a Weekend Receptionist at our Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Location: Epsom

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

ABOUT THE ROLEAs a Bank Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that will enable us to give our patients the quality care and support they deserve. It's important that our homes give the right first impression and that every area is always well-maintained. In the role of Bank Maintenance Assistant, you can expect plenty of variety as you provide the cover that ensures our building and grounds are at their best all day, every day. ABOUT YOUYou'll need some experience of property maintenance to join us as a Bank Maintenance Assistant. We'll also look for a patient, caring nature and a genuine interest in our patients. As well as that, you should be flexible, reliable and ready to turn your hand to a range of tasks all focused on keeping the hospital maintained to the highest standards. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it (such as for annual leave or sick leave), the hours and days you work will vary. If you'd like to use your maintenance and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

How would you like to be paid for five days but only work four*?

Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day Working Week, meaning that you could be working one day less a week (or equivalent).

4DWW will be rolled out within our school, when we have a full complement of staff, and within the next year – so there’s never been a more exciting time to join us #teamOFG!

We are looking for an SEN Teacher to join our new Options Autism School - Skylarks School in Epsom, Surrey.

Up to £44,000 per annum, depending on experience (not pro rata)
Welcome Bonus £1000 (£500 when you join and £500 after passing final probation) *T&Cs apply*
37.5 hours per week; Monday to Friday
Term Time only
Permanent
This role does not offer sponsorship
About the role

Enjoy a rewarding education career and have a real impact on pupils and young people’s lives. Join an amazing team creating supportive, nurturing environments where our pupils achieve far more than they ever expected. Working as an SEN Teacher, you will deliver fun educational based learning which is tailored to each of our pupils to ensure they will achieve positive results.

Duties will include:

Preparing, planning and assessing teaching sessions whilst maintaining an awareness of curriculum developments
Writing and implement individual education plans, making assessments of educational attainment, setting challenging yet achievable targets
Build relationships with all pupils, which will encourage their interest and participation in their education
Creating an environment which is stimulating and purposeful for all pupils to promote teaching and learning outside the formal classroom settings
Key Skills Required:

Hold Qualified Teacher Status/Qualified Teacher Learning & Skills
Have a background of teaching English and Maths, delivering teaching at a good or outstanding level
About us

Our New Options Autism School will cater for pupils ages 11 – 19-year-old who have ASC and Complex Needs. The school will have capacity for 60 pupils and is due to open in December 2024.

For over 16 years Options Autism have provided care and education to pupils, young people and adults with autism, complex needs and learning difficulties.

We are a leading provider of education for neurodivergent young people and young adults. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Why join Options Autism?

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

*You’ll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy.

#1

Care Support Worker (Personal Assistant)

Location: Kilmarnock.
Salary: £12.00 per hour.
Contract: Various contracts available including full time and part time opportunities. Various shift patterns, including overnight support.

Are you interested in working for an award-winning social care charity?

Personal Assistants have the most important role within Enable by making a positive difference every day to the lives of the people we support. No two days are the same for our Personal Assistants but what we can guarantee is that you will be supporting someone with a learning disability to achieve their goals and outcomes - whatever they may be!

Each person we support has different support needs, so your support worker role may include assisting them with various aspects of personal care, moving and handling or positive behavioural support whilst expanding their social networks and connections.

Enable creates a bespoke team around every individual we support, and our team of Personal Assistants work collaboratively to ensure the safety, wellbeing and aspirations of the people we support are met.

The Best in You Brings Out the Best in Me

The people we support have many varied interests and hobbies and have many of the same dreams and aspirations as we do; they just too often do not get the opportunity to experience these same opportunities. So whatever your interests are; be it sewing, baking, having a cup of tea and chat to horse riding, swimming or hill-walking, we want to hear from you!

A career with Enable is as rewarding as it is diverse, Personal Assistants at their besthave the potential to truly bring out the bestin the people we support.

About You

If you think you share the same interests and have the commitment, dedication, and above all, desire to support Daniel or Alan to get the most out of life; then please apply now!

Enable needs you and your values to help us create an equal society for every person who has a learning disability.

You don't need experience in care to start your social care career with Enable. We recruit people based on their values and transferrable skills. Wherever your journey has taken you up until now, join us, and together we will forge a new path in what could potentially be the most rewarding role you have ever had!

About Us

Enable is a dynamic and vibrant organisation dedicated to improving the lives of people with learning disabilities and we are looking for motivated and driven individuals to join us in ensuring they have the same opportunities as everyone else.

We believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities. These include, but are not limited to:

* Person Centred approaches, planning and thinking
* Introduction to autism
* Epilepsy awareness
* Moving and Handling
* Adult support and protection
* Child support and protection
* First Aid
* Positive Behaviour Support

We also have an excellent range of staff benefits on offer including but not limited to:

* Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
* Employee Assistance Programme
* Cycle to Work Scheme*
* Season Ticket Loans*
* Blue Light Card

Starting a career with Enable is the first step towards making a real difference in our award-winning charity's mission to help create an equal society for every person who has a learning disability.

Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.

Note: The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 6 months of their start date.

*terms & conditions apply