Total 724 Customer Service job vacancies in Edinburgh, Edinburgh, EH2 3AH

ABOUT THE ROLEAs an Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as an Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOUYou'll need to be warm, empathetic and personable to join us as an Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. tag 5432

A £2,000 'Golden Hello' Welcome Bonus is just one of the ways we'll reward you when you join Barchester in this role. ABOUT THE ROLEAs a Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN), you'll have the autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive salary plus our sector-leading benefits and rewards package including: NMC registration paid every year Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Nurse Mentor' and Refer a Friend' bonus schemes Offer to pay Health & Care Worker Visa immigration fees (for eligible nurses) And so much more! If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be. this is our tag 5432

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. tag 5432

Service Advisor

- Franchised Dealership
- Edinburgh area
- Basic Salary up to £30,000
- Achievable earnings up to £40,000
- 42.5 hour working week.

Is the answer to any of following a Yes if so this is the Role for you:

- Do you have experience with working in a Service Department as a Service Advisor?
- Would you be interested in working with an award-winning privately owned franchised garage?
- Are you looking for opportunities of manufacturer accreditation, training and development?

I am working with a client who is looking to expand their Service Department with an experienced Service Advisor for their franchised dealership that is located in Edinburgh.

What is needed as a Service Advisor:

- Previous experience as a Service Advisor.
- Previous working experience in a Franchised Dealership.
- Good knowledge of the Motor Trade.
- Possesses fantastic customer service skills.
- Able to manage being in a fast-paced environment.
- Can keep customers updated with progress.
- Able to upsell service plans and repairs when needed.
- Can be self-motivated to reach targets and KPI’s.
- Able to handle and process paperwork and payments.

What is on offer as a Service Advisor:

- Franchised Dealership.
- Edinburgh area.
- Basic Salary up to £30,000
- Achievable earnings up to £40,000
- 42.5 hour working week – 1 in 3 Saturdays
- Manufacture and Industry training courses.
- Career progression and development available.

If you are interested in this Service Advisor Job or any other Jobs in Scotland, please contact Kevin Barnbrook at Perfect Placement Today!

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today.

We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK!!

Willowdale Residential Home

Role: Care Assistant – Nights - (35.25 hours per week)
Part time positions also available

Hourly Rate £12.40 per hour

What we offer

• Free uniform
• Free Employee Assistance Programme
• Free Healthcare Cashback Plan
• Free Onsite Parking
• Free Blue Light Card (Discounted Shopping)
• Refer a Friend Incentive worth £100
• Free online and face to face training

About us

Willowdale Residential Home is situated on the crest of a hill, in a quiet, well-established village called Buckley, near Mold in Flintshire which is surrounded by the countryside. The home is registered as a 26-bed residential home, offering long term residential care, respite, day care and short-term stays caring for people on a residential basis as well as for people with milder forms of dementia.

We are currently looking for a Care Assistant – Nights with a natural caring nature to join our team.

Our aim at Willowdale Residential Home is to provide the highest standard of care in a relaxed, friendly environment with a friendly and empathetic approach. We ensure that residents are able to still enjoy the freedom and lifestyle of their choice, whilst receiving care that is appropriate to their needs built on dignity and respect and you will play a key part in this:

What you will be doing: -

• To assist with care and support of the Residents under the supervision of a senior in charge.
• To encourage and help promote the quality of life according to needs as identified in a resident’s personal care plan.
• Assist service users with personal care tasks, such as washing, dressing, and eating.
• Assist in the safe lifting, transferring, repositioning and movement of service users.

What you will bring:

• A naturally caring approach and a passion for helping people maintain their dignity, independence, and choice.
• A respectful, courteous, and compassionate nature and belief in giving your personal best at all times.
• Good communication skills to effectively interact with residents and fellow colleagues.
• Reliability and flexibility to support the nature of the business.



Desired Qualifications

You will have a minimum level 2 heath care diploma (or similar) or have at least 1 year experience as a senior carer or care assistant.

Social Care Wales

Please note that Willowdale Residential Home comply with the Social Care Wales Regulations and Rules 2022 and therefore, if you are working as an adult care worker and provide care, you are required to ensure that you are / are required to register with Social Care Wales (SCW), maintain your registration and hold a valid registration number.

Successful candidates will be subject to an Enhanced DBS check.

Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

We reserve the right to close this vacancy when sufficient applications are received.

We reserve the right to close this advert earlier than the closing date indicated should we feel we have received sufficient applications.

As we often have many applicants for jobs, we regret that we will only be able to contact those applicants who are short-listed for interview. Therefore, if you have not heard from us within two weeks of the closing date, please assume you have not been short-listed for interview on this occasion.

Willowdale Residential Home

Role: Senior Care Assistant – Day Position

Hourly Rate £13.40 per hour

What we offer

• Competitive pay rates
• Free uniform
• Free Employee Assistance Programme
• Free Healthcare Cashback Plan
• Free Onsite Parking
• Free Blue Light Card (Discounted Shopping)
• Refer a Friend Incentive worth £100
• Free online and face to face training

About us

Willowdale Residential Home is situated on the crest of a hill, in a quiet, well-established village called Buckley, near Mold in Flintshire which is surrounded by the countryside. The home is registered as a 26-bed residential home, offering long term residential care, respite, day care and short-term stays caring for people on a residential basis as well as for people with milder forms of dementia.

We are currently looking for a Senior Care Assistant with a natural caring nature to join our team.

Our aim at Willowdale Residential Home is to provide the highest standard of care in a relaxed, friendly environment with a friendly and empathetic approach. We ensure that residents are able to still enjoy the freedom and lifestyle of their choice, whilst receiving care that is appropriate to their needs built on dignity and respect and you will play a key part in this:

What you will be doing: -

• To assist with care and support of the residents with their personal care and social activities.
• To encourage and help promote the quality of life according to needs as identified in a resident’s personal care plan.
• supervising a team of care workers including the completion of supervisions

What you will bring:

• A naturally caring approach and a passion for helping people maintain their dignity, independence, and choice.
• A respectful, courteous, and compassionate nature and belief in giving your personal best at all times.
• Good communication skills to effectively interact with residents and fellow colleagues.
• Reliability and flexibility to support the nature of the business.

We reserve the right to close this advert earlier than the closing date indicated should we feel we have received sufficient applications....

Qualifications

NVQ in Health and Social Care Level 2 and 3 is desirable however, we would accept an individual who is working towards or is willing to work towards the level 3 qualification.
Social Care Wales
Please note that Willowdale Residential Home comply with the Social Care Wales Regulations and Rules 2022 and therefore, if you are working as an adult care worker and provide care, you are required to ensure that you are / are required to register with Social Care Wales (SCW), maintain your registration and hold a valid registration number.
Successful candidates will be subject to an Enhanced DBS check.

Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

We reserve the right to close this vacancy when sufficient applications are received.

As we often have many applicants for jobs at Willowdale Residential Home, we regret that we will only be able to contact those applicants who are short-listed for interview. Therefore, if you have not heard from us within two weeks of the closing date, please assume you have not been short-listed for interview on this occasion.

Willowdale Residential Home

Role: Care Assistant Days – Permanent position
Part Time or Full time considered. (FT - 35.25 hrs per week)

Hourly Rate £12.40 per hour

What we offer

• Competitive pay rates
• Free uniform
• Free Employee Assistance Programme
• Free Healthcare Cashback Plan
• Free Onsite Parking
• Free Blue Light Card (Discounted Shopping)
• Refer a Friend Incentive worth £100
• Free online and face to face training

About us

Willowdale Residential Home is situated on the crest of a hill, in a quiet, well-established village called Buckley, near Mold in Flintshire which is surrounded by the countryside. The home is registered as a 26-bed residential home, offering long term residential care, respite, day care and short-term stays caring for people on a residential basis as well as for people with milder forms of dementia.

We are currently looking for a Care Assistant with a natural caring nature to join our team.

Our aim at Willowdale Residential Home is to provide the highest standard of care in a relaxed, friendly environment with a friendly and empathetic approach. We ensure that residents are able to still enjoy the freedom and lifestyle of their choice, whilst receiving care that is appropriate to their needs built on dignity and respect and you will play a key part in this:

What you will be doing: -

• To assist with care and support of the Residents under the supervision of a senior in charge.
• To encourage and help promote the quality of life according to needs as identified in a resident’s personal care plan.
• Assist service users with personal care tasks, such as washing, dressing and eating.
• Assist in the safe lifting, transferring, repositioning and movement of service users.

What you will bring:

• A naturally caring approach and a passion for helping people maintain their dignity, independence, and choice.
• A respectful, courteous, and compassionate nature and belief in giving your personal best at all times.
• Good communication skills to effectively interact with residents and fellow colleagues.
• Reliability and flexibility to support the nature of the business.


Desired Qualifications

A diploma in Health and Social Care Level 2 (or similar) or have at least 1 year experience as a senior carer or care assistant.

Social Care Wales

Please note that Willowdale Residential Home comply with the Social Care Wales Regulations and Rules 2022 and therefore, if you are working as an adult care worker and provide care, you are required to ensure that you are / are required to register with Social Care Wales (SCW), maintain your registration and hold a valid registration number.

Successful candidates will be subject to a DBS check.

Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all of our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.

We reserve the right to close this vacancy when sufficient applications are received.

As we often have many applicants for jobs at Your Health Limited, we regret that we will only be able to contact those applicants who are short-listed for interview. Therefore, if you have not heard from us within two weeks of the closing date, please assume you have not been short-listed for interview on this occasion.

Job Title: Arabic Speaking Customer Service Administrator
Location: Edinburgh
Salary: £24,000-£25,000 per year
Employment Type: Full Time, Permanent

Are you a skilled Customer Service Advisor seeking a new opportunity? Do you thrive in a fast-paced and modern work environment? Are you fluent in Arabic?

Our client is a global leader in their industry and is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will be responsible for managing the end-to-end customer journey efficiently and effectively.

Key Responsibilities:

- Management of current customer accounts
- Handling a high volume of inbound phone calls
- Building and maintaining relationships with carriers and customers
- Providing exceptional customer service to clients and carriers
- Resolving customer and carrier issues
- Providing quotes, arranging bookings and taking payments
- Demonstrating excellent multitasking skills and proficiency in computer software
- Representing the company in a professional manner and serving as a role model to other employees

Job Requirements:

- Excellent written and verbal communication skills
- Adaptability to changes in the work environment
- Accuracy and ability to produce high-quality work
- Dependability
- Strong problem-solving skills
- Ability to work effectively in teams and be open to others' perspectives
- Demonstrate respect for individuals with diverse cultural backgrounds
- Strong decision-making abilities

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Grade UE07: £40,247 to 47,874 per annum
Information Services Group – Learning, Teaching and Web     
Full time: 35 hours per week
Open ended: Permanent
 

Are you interested in media and learning? Are you eager to realise the opportunities this technology can generate? Read on…

The Opportunity:

We’re looking for someone who is passionate about technology and customer service to join our small, friendly Media Team as a Service Manager (Media Services). This exciting role will enable someone to push boundaries and gain experience in an exciting and inspiring environment.

The successful candidate will manage our Lecture Recording service, taking the lead in discovering how we use video solutions to improve learning and teaching in one of the country’s top universities. This is a great opportunity for either an experienced Service Manager or an individual with a background in technology looking to grow and develop within the role.

The role offers a salary of £40,247 – 47,874 pa and has a hybrid-working pattern, involving working on-campus in Edinburgh at least two days a week. Working hours are ideally 35hrs per week, but the team are committed to offering flexibility so we would be happy to consider options like compressed hours or staggered start/finish times.

What you’d be doing on the job:

Working with multidisciplinary teams to determine how we improve our media services
Ensuring content is accessible, providing effective technical support and communicating with users across a large, diverse organisation.
Providing operational service management, training, support, and advice on using media services across the University.
Managing supplier relationships and managing business-critical services.
Managing an essential service which is crucial to providing accessible and inclusive learning to our students.
A bit about you:

Highly developed written and verbal communication skills
Good interpersonal and people management skills
A strong, demonstrable interest in new developments in AI technology
Good analytical and problem-solving skills
Confident in your ability to learn and become proficient with new IT systems and processes

Make a positive difference in someone’s life by joining The Richmond Fellowship Scotland in our Edinburgh services and helping support the people who need it most in our communities!You will be provided with full training by our excellent and award-winning learning & development team prior to starting. This training initially consists of classroom-based sessions and e-learning as well as the opportunity to shadow current Support Practitioners in their day-to-day role and meet the people you will be supporting.On top of this training we will also finance and support you to achieve your SVQ Level 2 Health and Social Care in-house!About the Role:Your responsibilities will depend on the needs of the individuals that you support and can include:Social Support- Assisting individuals to engage with their communities by planning and attending outings to various clubs and leisure activities such as day centres, bowling, cinema, swimming etc.Medical Support- Administering and monitoring medication.Personal Care- Assist people to maintain their wellbeing by promoting their personal care which would include assistance with showering/bathing, dressing, arranging visits with professionals such as dentists, doctors or opticians, assisting with incontinence care.Practical Support- Helping people to maintain their tenancy by encouraging daily household tasks such as general housework, laundry, ironing, cooking, shopping.About Us:The Richmond Fellowship Scotland provides personalised and outcome-focused support to over 2800 individuals in their own homes across Scotland, making us the country`s largest provider of social care. We support individuals with a variety of different needs such as physical and/or learning disabilities, ongoing mental health issues, alcohol or substance abuse and autism. Some of the people we support can present challenging behaviour or require a high level of personal care.We are Living Wage Accredited with the Living Wage Foundation, and have Gold in Investors in People.Benefits:TRFS rewards scheme (which includes cash-back and discounts at a variety of high street and online retailers)Continuous in-house training opportunities and chances to further your career in social care.Refer a Friend scheme- £150 reward for successfully referring a friend, family member or colleague.Free Membership of Glasgow Credit Union.HSF Health Care plan.Counselling & Life Works service.On top of these excellent practical benefits the biggest benefit of all is the immense job satisfaction you will gain by making a positive difference in someone`s life.How to Apply:If you would be interested in applying then please click on the link at the bottom of the page and submit your application there!If you have any difficulties whilst applying then please get in touch with our Regional Resourcing Consultant by emailing Claire at cmack@trfs.org.ukAll successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references, and PVG: having a conviction will not necessarily debar you from working in this sector.All new staff members will be required to register with the SSSC within 3 months of their start date.We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us.Closing Date: 28.11.2024 (We reserve the right to close this vacancy at any time)

Job Description

Children, Education and Justice Services

Early Years Practitioner
Greendykes Early Years Centre

Salary: £28,046 - £32,010
Hours: 36 per week, 52 weeks

A year round vacancy has become available which provides an exciting opportunity for a motivated and committed Early Years Practitioner to join the team at Greendykes Early Years Centre.

At Greendykes we are committed to providing an excellent early years experience, based on mutual respect, partnership, participation and fun.

The centre is open from 08:00 - 18:00. Shift patterns for this post reflect this. There are three shift patterns in place. An early shift, a core shift and a late shift.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Early Years Practitioner
Sighthill Early Years Centre

Salary: £28,046 - £32,010
Hours: 36 per week

Sighthill Early Learning and Childcare offers high quality learning and play experiences to children from birth to 3 years of age, where nurturing and wellbeing are at the heart of everything that we do. We work in partnership with our families to promote children’s learning and development; helping to close the attainment gap and ensure equity for all. Our setting is a very natural environment with a large outdoor area. We encourage our team to strive for high standards with support and development opportunities available at all levels.

We are now looking to recruit someone who has a very children centred approach.

You must ensure you have an SNNB/HNC Child-Care and Education, SVQ 3 Social Services, Children and Young People before applying.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Support Worker Edinburgh - £12.50ph

Typical Shifts are: 15 hour shifts with sleepover. 1 on 2 off or 2 on 4 off, also other varying shifts.

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (T`s & C`s apply)
Premium overtime rates at an additional £1 per hour (T`s & C`s apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service in Edinburgh is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support visiting restaurants or work placements, the next you could be unwinding with them listening to music, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should be resilient, flexible and composed in their approach, preferable experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, complex individuals with mental health needs and challenging behaviours.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory PVG checks and references.

Corporate Support Manager | Full time | 35 hours

Salary: £42,765 - £46,051
Hours: 35 hours per week | Monday - Friday
Location: National Museum of Scotland, Edinburgh

National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.

As an organisation our values are Creative, Inclusive, Collaborative and Forward-thinking.

We are looking for an enthusiastic, passionate, resilient, service-driven individual to join and manage our Corporate Support Unit.

Benefits of joining us as our Corporate Support Manager will include:


Annually alongside your salary of £42,765 - £46,051, National Museums Scotland contributes £12,389 - £13,340 towards you being a member of the Civil Service Pension Scheme
A generous annual leave of 28.5 days – rising to 33.5 after 5 years. Plus 8 additional paid days public holidays
Cycle to Work scheme
Free access to national (and international) museums and exhibitions
Exclusive discounts on both local and national High Street and online retailers
A range of wellbeing benefits including Employee Assistance Programme 24/7
Flexible working options such as hybrid working, paid special leave, career breaks, unpaid leave and more
Access to all the above and more from day one of employment.


About the Corporate Support Manager role:

Corporate Support Manager is integral to the National Museums Scotland playing a vital role at the heart of the organisation ensuring a consistent approach to business processes. You will be working with the Executive Team and Board of Trustees, supporting our relationships internally and externally including with the Scottish Government Culture Liaison team. We are looking for a dynamic individual who is passionate about the arts, history, heritage and corporate governance with good organisational skills.

As our Corporate Support Manager at National Museums Scotland you will:


Co-ordinate the development of the Strategic Plan
Provide a framework for, and supporting the development and communication of, departmental plans and relevant performance measures
Facilitate the development of other key corporate policies and procedures (e.g. Gaelic Language Plan)
Support the Board of Trustees and the Executive Team in the fulfilment of their responsibilities for the corporate governance of National Museums Scotland
Horizon scan and communicate up-to-date understanding of national and sector policy developments, ensuring the organisation responds accordingly and contributes to the formation of policy through consultations and networks
Provide administration and secretarial support for Board of Trustee meetings
Line manage our Executive Assistants.


Skills and experience we’re looking for in our Corporate Support Manager:


Extensive experience in Business Administration
Experience of providing support and guidance for the corporate governance of a large organisation
Able to develop, implement and operate a comprehensive performance management approach to corporate planning and delivery
Up-to-date knowledge of corporate planning and business performance processes
Good knowledge of corporate governance issues
Good knowledge of the public policy agenda for heritage/leisure/arts/culture in Scotland


Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you.

Please be sure to view our recruitment pack for this role (available on our careers website: careers.nms.ac.uk) for full details of the position that may help with your application.

The closing date for this role is 19/11/2024. The Selection Event is likely to take place week commencing 02/12/2024.