Total 2,328 Customer Service job vacancies in East Sussex, RH18 5ER

As a Children and Young Person's Support Worker you will be expected to deliver a high standard of support across various settings; supported by a team of health care professionals, empower service users to maintain as much independence as possible, and ensure all daily living activities are met to the highest standard of person-centred care.


We supply Children's Support Workers to a range of clients, in settings including; residential, educational, independent living, mental health, community and specialist units.


Your main duties will include:
Working as part of a team of Child and Adolescent Support Workers to deliver excellent standards of person-centred care
Develop positive relationships with other professionals, clients, and most importantly; the service users
Act professionally and responsibly on shift, alongside the management team of the services
Carry out all practical duties as required by services, ensuring everybody is treated with respect and dignity
Report any concerns to management within the service
Have confidence in carrying our personal care requirements
Have confidence dealing with complex needs and challenging behaviours

Person Specification:
6-12 months minimum experience working with Children and Young People in the health and social care sector
An NVQ level 3 in Health and Social Care, or Children and Young Person’s Health and Social Care
Be reliable and professional
Have experience in working with complex needs and challenging behaviours
Preferably hold a current, transferable DBS (registered on the update service)
Approach employment as a Children and Young Person's Support Worker in a 'hands-on' way and be willing to work as team
Preferably hold a clear driving licence, with access to a vehicle

What can Major Healthcare offer you?
- Flexible hours to fit in with your lifestyle and commitments
- Holiday accrual
- Free training/refresher training
- Opportunities for career progression

We have fantastic opportunities for individuals to join us as Social Care Assistants working within our Adults Day Services. We are looking for a dedicated individuals who can provide high quality direct care and support to residents within our day centres, focusing on personal wellbeing outcomes and individual wishes, to achieve strength-based support.

We have currently have two 12 month secondment/fixed term contract opportunities:

- Full time 37 hours position at Burnham Short Breaks Service. Monday to Friday – 8.30-4.30pm with 30 minutes for lunch

- Part time 22 hours position at Spring Valley High Wycombe Short Breaks Service. Monday to Thursday 9:00-3:00pm. Please note the salary advertised will be pro-rata for part time.

If you'd like to hear from some of our current adult social care employees, take a look at our Bucks Careers pages Facebook, LinkedIn, Twitter, Instagram

About us

Despite the challenges that Adult Social Care has faced within the last 12 months, our approach in Buckinghamshire has not been to take shelter and wait for the storm to pass. Instead, we have chosen to transform and restructure Adult Social Care so we can respond to a crisis as well as build for the future.

We have day centres across Burnham, Aylesbury, Chesham, Beaconsfield and Buckingham with each centre offering short break day services to vulnerable adults and supporting them to live independent, full lives.

Our day centres offer a number of services, some being more specialised, but the core function of all of our centres is to provide support and care to clients and their families so they can learn new skills, meet new people and develop their independence through a variety of activities.

About the role

As a Social Care Assistant working within our day centre, you will be supporting adults with learning disabilities and elderly clients to provide them with personal care, feeding, employment support, domestic skills and activities such as arts and crafts, music and drama, and much more!

No two days will be the same as you meet a variety of people and support their individual needs. Some of the work tasks you will carry out include:

- Providing personal care for individuals, this may include but is not limited to dressing, toileting, washing and general housekeeping.

- Providing people with information and advice in relation to care and support and assistance in accessing care and support through various means.

- Ensuring an agreed plan meets individual’s care and support outcomes needs and to empower the individual to access early intervention and preventative services.

- Informing senior colleagues and adhere to safeguarding procedure of any concerns which arise in relation to the safety of vulnerable adults.

- Working in partnership with individuals, carers, service providers, voluntary sector and other professionals.

Fixed

As a ‘fixed’ worker, you’ll spend most of your time in the same location, which will likely be a fixed office or location where your role is performed. Typically, you’ll be based in the same location as the rest of your team, because you provide a particular service from that fixed location or need access to information there.

About you

Naturally, you will be a great people person, able to deliver practical care and support to an agreed plan using your own initiative to problem solve and utilising remote management oversight, where required.

This may involve undertaking a specialist role that requires specific training (e.g. autism services) or undertaking and administering personal care and/or medication.

On occasion you may be required to work at our other day centres so the ability to be flexible along with being able to travel is an essential requirement.

Please see the job summary attached for full details.

Other information

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

- All unspent convictions and conditional cautions

- All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020 and 2023).

For further information on filtering please refer to Nacro guidance and the guidance published by the Ministry of Justice (see, in particular, the section titled ‘Exceptions Order’).

Proud member of the Disability Confident employer scheme

Exciting Opportunity: Used Car Sales Executive (BMW)
Location: Harold Wood, East London
Salary: £20,000 basic, with achievable OTE of £52,500

We are working with our esteemed client to recruit a passionate and results-driven Used Car Sales Executive to join the team at a renowned dealership in East London. This is a permanent position offering a competitive salary, an exceptional benefits package, and a clear path for career growth.

Why Join Our Client?

With over 140 UK dealerships representing 23 prestigious vehicle brands, they are dedicated to developing talent and building careers. They have recently scored an exceptional 89% in a colleague engagement survey and a 10/10 Peakon staff satisfaction score, reflecting the supportive and rewarding culture they have cultivated.

What They Offer:

Our client are committed to creating an environment where employees feel valued, supported, and inspired to achieve their full potential. Key benefits include:

• Enhanced Holiday Entitlement - 33 days, including bank holidays.
• Industry-Leading Family Support - Generous maternity, paternity, and adoption pay.
• Career Development Opportunities - Support for professional growth.
• Recognition for Long Service - Celebrate every 5 years.
• Employee Discounts - Including car schemes, servicing, and high-street brands.
• Health & Wellbeing Perks - Free onsite gym, cycle-to-work scheme, and discounted gym memberships.
• Community Engagement - One paid day per year for voluntary work.
• Welcome Bonus - £150 paid via Service Care Solutions, just for starting this role.

They pride themselves on fostering a culture of respect, inclusion, and diversity. Our client welcomes applications from individuals of all backgrounds and provide reasonable adjustments to support all candidates during the recruitment process.

About the Role:

As a Used Car Sales Executive, you will:

• Engage with customers to understand and support their vehicle needs.
• Have a background in Sales and passion for the delivery of world-class Customer Service.
• Guide clients through their car-buying journey, ensuring exceptional service at every step.
• Thrive in a Face-to-Face environment.
• Work flexible patterns, including weekends, to meet customer expectations.

Additional Perks:

• Access to subsidised Manufacturer Car Purchase schemes for you and your family.
• A company car, discounted MOTs and servicing.
• High-street retailer discounts and a colleague introduction reward scheme.

OTE - How to Attain:

Our client offer a clear Bonus Structure with bonuses applicable across Unit Sales, Add Ons inc. Finance/Insurance and Customer Satisfaction. Realistic OTE in your first year are in excess of £52.5k with Top Performers earning over £80k!

About You:

• Customer Focused with excellent Interpersonal Skills
• Previous experience in Sales
• Full UK Driving License

Ready to take the next step in your career?

Apply now and become part of a dynamic team where your contributions are celebrated, and your ambitions are supported!

Senior Analyst - Customer Insights
Locations: Leicester, London or Bexhill-on-Sea (hybrid - one day a week in the office)


Welcome to Hastings Direct - From our Group HR Director Pam Angel


We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.


We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.


We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.



Job Details

• Responsible for the accuracy of ETL (extract, transform and load) processes for Customer Insight data ingestion, transformation, cleaning and modelling, ensuring alignment with analytics functions across the wider business
• Responsible for setting and maintaining process for data quality and integrity, through various testing, monitoring and validation techniques
• Working with big data on our data and analytical platforms, developing complex SQL queries integrating customer data with operational and commercial datasets.
• Generating Insight that identifies improvement opportunities in-line with business goals through root cause analysis
• Building data products and tools that enable business teams and analytical functions to drive value, ensuring products are accessible, well documented and easy to use
• Responsible for engagement between data consumers and data engineering teams, interpreting requirements and helping shape the business' data strategy

Skills we would love you to have

• Extensive experience of working as an analyst in a corporate environment
• Proven background in owning and delivering analytical projects, structuring analysis and deliverables to ensure stakeholder requirements are met - displaying great verbal and written communication with the ability to tell a story using the data
• Strong skills in the use of MS Office applications (Excel and PowerPoint), programming languages (SQL, R, Python, Embles, SAS) and Visualisation Tools (Power BI)
  

What we offer


Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.

Regrettably, we are unable to offer sponsorship for this role.



Reward


Salary - Attractive salary based on experience (pay reviews also completed each year)


Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.


Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.


Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.


Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.


Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs


There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.



Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve



We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

At West Sussex County Council, we are ambitious for our children and our workforce and are committed to improving our services for children and families in West Sussex. You will join us at a key time in our improvement journey, while we focus on delivering flawless family support and driving forward our 'Children First' improvement plan.

The Early Help Service is an integral part of the Children, Young People and Learning Directorate. We work with children, families, and young people to help ensure that every child is supported to achieve his or her potential.

Salary: £28,624 to £31,067 per annum
Working Pattern: Full-Time (37 hours)
Contract Length: Permanent
Location: Horsham area

Family Support Workers assess the needs of children, young people and families in order to access, coordinate and deliver the support they need to improve their outcomes and lived experience and prevent their difficulties becoming irreversible.

You'll deliver direct work and interventions around a range of issues to children, young people and their families that helps to keep children safe and supports and sustains positive change for them and their families.

You will need strong skills in partnership working, developing and maintaining effective partnerships with parents, families and partners, to achieve positive outcomes for children.

As a Family Support Worker, you might find yourself supporting families:

• At the front door into services where you will work in collaboration with families and partner agencies to assess risk and needs and ensure children, young people and families can access the most appropriate service at the earliest opportunity.
• By providing them with supported help, working with the whole family to assess the needs of each family member.
• By providing bespoke and wrap-around support for school communities in order to prevent difficulties escalating and requiring targeted support.

You'll need to be able to travel independently around the county, including to areas that may not be easily accessible by public transport and will require access to your own vehicle. There is a regular and intrinsic requirement to communicate in English with members of the public.

Experience and Skills

Key Skills:

• Works effectively with families in crisis, managing own and others' anxieties and working within the boundaries of the role.
• Manage casework effectively with children/young people and their families.
• Engage and work creatively in partnership with children/young people and their families, in order to effect positive and lasting change.
• Work in an empowering way with families, focusing on their collective strengths and resources.
• Reflect on own practice and to learn from experience.
• Analyse and interpret complex information and prioritise needs in order to make recommendations/decisions which will have a positive outcome.

Qualifications and/or experience:

• NVQ level 3 Health and Social Care or equivalent qualification, demonstrating that level of ability in working with children/young people and families.
• Significant experience of working with children/young people and their families in a crisis situation.
• Experience of working in a multi-agency context, demonstrating an awareness of differing roles and responsibilities.
• Knowledge of child and adolescent development and age-appropriate behaviour relevant to the Early Help service.
• Understanding of current childcare legislation and policy.
• Knowledge of Safeguarding policies and procedures.

Rewards and Benefits

For a full list of the benefits offered, you can find them on our Rewards and Benefits page.

Further Information

The reference number for this role is CAFHE05466.

Learning Support Assistant
Location: Primary School in Crawley
Hours: Full-Time (8:15am - 3:30pm) or Part-Time (8:15am - 12:30pm or 12:30pm - 3:45pm)
Contract Type: Term-Time Only

Are you looking to join a supportive school where teamwork, fun, and professional growth are highly valued?
Does a role offering competitive pay, career progression, and a rewarding work environment sound like the right fit for you?

If you answered 'yes', this exciting opportunity is for you!

This welcoming and creative school is currently seeking a Learning Support Assistant to support students across Key Stages 1, 2 and 3. As part of this supportive team, you'll play an essential role in creating a nurturing learning environment. The school, established in 2015, is well-regarded and has seen continuous growth, currently serving 70+ pupils with moderate to severe SEN needs. It provides a safe and engaging space where learners thrive, either through outdoor play or in quiet indoor spaces tailored to their interests. Join one of the largest and fastest-growing SEN trusts in the county, which supports your career growth and professional development.

Benefits:

• On-site parking.
• Free hot meals.
• Recognition awards.
• Access to on-site facilities.
• Term-time only contract.
• A welcoming staff room stocked with tea and biscuits.

Key Responsibilities:

• Support students' learning with the guidance of the Senior Leadership Team.
• Assist in delivering a broad and balanced curriculum across all subjects.
• Create and maintain a positive, inclusive learning environment tailored to students' needs.
• Help students achieve personal development goals and foster a love for learning.

Requirements:

• Relevant experience as a teaching assistant, childcare, or care role within the UK.
• Resilient, committed, and enthusiastic approach to working with children.
• GCSEs in Maths and English or equivalent.
• Eligibility to work in the UK.
• Experience supporting children with SEND is highly desirable.

How to Apply:
If you are eager to make a positive impact and join a school that values your contributions, please send your application without delay! For more information about this role, you can reach Arshad directly at 01293 527416.

Application Process:
Applications will be accepted over the next two weeks. Suitable applicants will progress through a three-stage interview process within a week after the closing date, with shortlisted candidates meeting school leadership for a final interview stage. Apply now to make a difference!

Learning Support Assistant
Location: Primary School in Crawley
Hours: Full-Time (8:15am - 3:30pm) or Part-Time (8:15am - 12:30pm or 12:30pm - 3:45pm)
Contract Type: Term-Time Only

Are you looking to join a supportive school where teamwork, fun, and professional growth are highly valued?
Does a role offering competitive pay, career progression, and a rewarding work environment sound like the right fit for you?

If you answered 'yes', this exciting opportunity is for you!

This welcoming and creative school is currently seeking a Learning Support Assistant to support students across Key Stages 1, 2 and 3. As part of this supportive team, you'll play an essential role in creating a nurturing learning environment. The school, established in 2015, is well-regarded and has seen continuous growth, currently serving 70+ pupils with moderate to severe SEN needs. It provides a safe and engaging space where learners thrive, either through outdoor play or in quiet indoor spaces tailored to their interests. Join one of the largest and fastest-growing SEN trusts in the county, which supports your career growth and professional development.

Benefits:

• On-site parking.
• Free hot meals.
• Recognition awards.
• Access to on-site facilities.
• Term-time only contract.
• A welcoming staff room stocked with tea and biscuits.

Key Responsibilities:

• Support students' learning with the guidance of the Senior Leadership Team.
• Assist in delivering a broad and balanced curriculum across all subjects.
• Create and maintain a positive, inclusive learning environment tailored to students' needs.
• Help students achieve personal development goals and foster a love for learning.

Requirements:

• Relevant experience as a teaching assistant, childcare, or care role within the UK.
• Resilient, committed, and enthusiastic approach to working with children.
• GCSEs in Maths and English or equivalent.
• Eligibility to work in the UK.
• Experience supporting children with SEND is highly desirable.

How to Apply:
If you are eager to make a positive impact and join a school that values your contributions, please send your application without delay! For more information about this role, you can reach Arshad directly at 01293 527416.

Application Process:
Applications will be accepted over the next two weeks. Suitable applicants will progress through a three-stage interview process within a week after the closing date, with shortlisted candidates meeting school leadership for a final interview stage. Apply now to make a difference!

1 year contract under employment agency payroll

Seeking for Singaporean with experiences in Unix, Window and SQL, with at least 1 year and above experience working in application support role, able to work shift hours (including nights, weekends, and public holidays)

Work location: Changi Business Park

Monthly salary inclusive allowance: $4500 - $5850 (company does not provide bonus)

Below is the shifts timing (Need to support including night shift, weekends and public holidays)

• Morning shift: 6am to 3pm
• General shift: 9am to 6pm
• Afternoon shift: 2pm to 11pm
• Night shift: 10pm to 7am

Requirement

• Singaporean
• Must be able to work in shifts to provide rotational 24/7 shift application support duties
• Has experience or knowledge on Incident and Problem management
• Health check and monitoring production system and job scheduling to ensure SLA is meet
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem
• Continuous improvement of the system, e.g. job automation, performance tuning
• Should be able to identify and fix the bugs
• At least 3-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices
• At least 3-5 years of working experience, preferably in Banking or Anti money laundering
• At least 3-5 years of working experience in production support in banking applications running on Windows and Unix environments
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs
• Good knowledge in Linux/Unix/Windows environment and scripting
• Hands on experience on monitoring tools like Grafana has added advantage
• Should be open to learn and adapt to new technologies
• Knowledge on GIT Bitbucket and Jenkins has added advantage
• Knowledge on Actimize/Hadoop has added advantage

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Officer, Legal Support Specialist 3 - Corporate Secretariat - Hybrid (Internal Job Title: Legal Support Specialist 3 - C11) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

The Legal Support Specialist 3 is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities.

Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

The successful incumbent will be working closely with the Company Secretary and expected to handle the following key responsibilities to provide high quality, professional company secretarial support for all the Singapore entities as well as supporting the Asia South Corporate Governance outsourcing related function.

In this role, you’re expected to:

• Provide comprehensive corporate secretarial support to a number of boards and board committees, including liaison with various stakeholders, preparation of agendas, creation and collation of board packs, taking minutes following up on action points and providing governance advice.
• Scheduling the board and board committee calendars, seeking and monitoring director availability for additional meetings as and when necessary.
• Maintain proper documentation of corporate governance activities and processes, including updating and maintaining the statutory registers and databases for all the Singapore legal entities.
• Ensuring compliance with relevant statutory and regulatory requirements including necessary filings with the regulators.
• Monitoring the effectiveness and appropriateness of the corporate governance framework of each legal entity.
• Provide administrative support to the board of directors and company secretary.
• Undertaking ad hoc projects as and when assigned.
• 
  

As a successful candidate, you’d ideally have the following skills and exposure:

• A recognized tertiary education or an Associate member of the Institute of Chartered Secretaries and Administrators with at least 4 years of relevant corporate secretarial experience in the banking or finance industry.
• Ability to multi-task and function effectively in a dynamic environment.
• Strong knowledge and understanding of the corporate secretariat work and corporate governance principle.
• Strong knowledge of relevant regulations and directive of financial institutions would be an advantage.
• Meticulous with good organizational and time management skills.
• Proficient in Microsoft Office suite of tools.
• A team worker with ability to work independently.
• Excellent written and spoken communication skills.
• Good rapport building skills, accuracy, attention to details, flexibility, and the ability to prioritize work.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today!

https://jobs.citi.com/dei

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO is expanding its business in Agritech and Agribusiness named Telkomsel DFE (www.dfe.farm/)

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

We are currently seeking a dedicated and detail-oriented Agribusiness Operation Support to join our team. The Agribusiness Operation Support will play a crucial role in ensuring a smooth and efficient operation of our agribusiness activities. This position will work closely with the operations team and provide support in various operational aspects related to agribusiness.

What will you do but not limited to:

• Assist in managing day-to-day operations of the agribusiness activities.
• Responsible for recording inbound and outbound activity transactions
• Ensure compliance with relevant regulations, documents and quality standards in all agribusiness operations.
• Provide support in the preparation of reports, presentations, and other documentation related to agribusiness operations.
• Assist in the coordination and management of inventory and supply chain for agribusiness products.
• Coordinate with internal teams and external stakeholders to ensure the smooth execution of agribusiness activities.

• Bachelor's degree in Business Administration, Business Management, Agribusiness, Animal Husbandry, or a related field.
• Minimum 1 years of experience in operations or related roles, preferably in the agriculture, agribusiness and/or poultry industry.
• Attention to detail and ability to work with accuracy.
• Excellent organizational and time management skills.
• Strong understanding of agribusiness operations and processes will be a plus point
• Have own vehicle and its license
• Proficient in using MS Office applications.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.
• Willingness to learn and adapt to new processes and technologies.

Job Summary

• Refer and familiarise with the following for daily operations:

1. Handling Customer Complaints at Call Centre
2. Pausing in Queuemetrics
3. Queuemetrics Logging Off
4. Queuemetrics Login
5. Web Portal Appointment Bookings
6. Appointment Booking for Australian Visa Application

• Provide prompt, accurate and updated information for all queries via incoming calls/emails.
• Committed, timely efforts to attain the targeted result by making outbound calls.
• Exercise initiative, discretion and courtesy, as far and as often as possible to inform, update, clarify, explain, solve/resolve issues and collect feedback from existing and potential customers.

Job Description

• Display and maintain required level of professionalism, courtesy and competence when interacting with internal and external customers.
• Be adequately equipped to address all queries and concerns raised by external customers.
• Perform duties allocated with upselling services /health screening packages, surveys, publicising new programmes/events and other corporate or organisation-wide initiatives.
• Adopt a pro-active approach to:
• Stay informed of key products, services, initiatives, etc in order to address customers’ queries
• Assess customer’s interest, propose solutions/alternatives and solicit relevant feedback
• Familiarise oneself with and exemplify the organisation’s mission, vision and core values
• Propose improvements to existing processes, procedures and operations, particularly pertaining to customer service and call centre operations
• Upgrade one’s skills and competence through attending courses, training, workshops etc.
• Ensure and maintain cleanliness & safety in the call centre and with its equipment and fixtures.
• E-mails being send to clinics / departments should be addressed to the concerned as instructed.
• Individual and Group KPI’s for SCC to be attained with the right attitude and team spirit.
• Strictly adhere to the instructions from the Executive for the effective functioning of the centre.
• Multi lingual officers should support the callers with the possible language other than English. Mandarin, Malay, and Tamil speaking assistance to be provided without any hesitation.

Job Requirements

• At least 2 years of relevant experience
• Computer literate, preferably in MS Office, Excel, Word etc.
• Good interpersonal and conversational skills
• A fairly high degree of patience, diplomacy, sensitivity, courtesy, problem-solving skills and self-motivation
• Able to work independently as well as in groups/teams with minimal supervision
• Conversant in at least two language
• A good and healthy sense of humour, although not mandatory

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

Job Description:

• Handle all customer service-related matters at the counter
• Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks
• Promote loyalty program and related activities
• Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required
• Support Marcom in promotional activities, events and loyalty program as required
• Administrative duties and any other ad-hoc duties as assigned
• Handle customer's enquiries & complaints

Requirement:

• Min GCE N Level qualification
• Min 1 year of working experience in relevant customer service role
• Proficient in MS Office Word, Excel and/or usage of CMS will be an added advantage
• Fluent in English
• Customer-oriented with good communication and interpersonal skills
• Able to work rotating shift, weekends & Public Holidays

Job Type: Part-time/ Temp 1 month

Pay: $11 per hour

Expected start date: 15 Dec 2024 to 15 Jan 2025 (Can be extended)

6 days a week

Schedule:

• Morning Shifts 10am to 6pm
• Mid Shifts 12pm to 8pm
• Afternoon Shifts 2pm to 10pm
• Weekend availability
• Public Holidays

Full time position is available too!

Job Description:

The successful candidate will be part of AST's Customer Services Division. This customer-facing role encompasses a wide variety of day-to-day tasks aimed at providing an exceptional customer experience to the pilots performing their flight simulator training. Ensure that all customer concerns and requests are attended with high level of professionalism and on timely manner. He/ She need to keep a high level of harmonious relationship with the customer.

Responsibilities

1. Attend to walk-in customers and perform frontline services to any customers / visitors entering the premises. These include:

• Greet visitors and determine the nature of their visit, alert appropriate party of visitor's arrival, direct visitors to proper waiting area.
• Respond to general enquiries and feedback.
• Establish and maintain customer rapport.
• Make outbound calls to customers and/or responding to customer emails.

2. Provide support on training related enquiries includes:

• Work with all stakeholders to ensure proper alignment of the Simulator Flight Scheduling and Maintenance Planning activities.
• Perform Simulator Flight Scheduling and Maintenance Planning activities as an alternate to PIC
• Effectively facilitate pilots’ requests by liaising promptly with other departments.
• Perform data input and analysis.
• Plan and track monthly programs for completion.

3. Assist with tenant-related enquiries including but not limited to booking of meeting/ conference rooms/ guest rooms.

4. Assist with the planning, co-ordination and execution of internal and company events.

5. Setting & tidying up of the guest rooms for accommodation.

6. Monitor Pantry and Stationery supplies and coordinate purchases when needed. Replenish F&B supplies in Pilot Lounge, Boardroom and guest rooms.

7. Other potential engagements in other work areas within the Company.

Requirements

• Possesses at least a Diploma with at least 2 years of relevant experience in customer and/or administrative service.
• Prior working experience in aviation industry/ hospitality / customer service experience is highly advantageous.
• High-quality written and verbal communication skills.
• Competent in administrative procedures.
• Team player and able to work in a fast-paced environment with minimal supervision.
• Must be able to communicate in Mandarin to be able to liaise with Mandarin speaking associates on handling daily operations and headquarter in China.
• Proficient computer skills.
• Only Singaporeans/ SPR may apply.
• Flight attendants and entry level applicants are welcome to apply.

1 year contract through employment agency payroll

If you are a Singaporean with at least a Diploma in IT, good hands on experience with SQL and Linux, and are able to work shift hours (including nights, weekends, and public holidays), with an expected salary of up to $4200, feel free to apply

This role involves supporting the Development team, ensuring app runs smoothly, conduct health checks, recovery and other related tasks

Requirement:

• Singaporean
• Must have Intermediate knowledge and good hands on experiences using SQL and basic in Linux
• Must be able to commit to working shift hours, even on night shift, weekends and public holidays
• Need to pass Hackerrank assessment and demonstrate proficiency in SQL and Linux during the technical interview
• Diploma / Degree in IT or Computer Science
• At least 1 year working experience in IT
• Need to have eagerness to learn and perform with commitment
• Willing to serve 2 months notice if join to work in this project

Work Location: Changi Business Park
Monthly salary inclusive of allowance: $3300 to $4200 (company does not offer bonus)

Below is the Shift Timing (Working 5 days a week, involves rotating shift and support including night shift, weekends and public holidays)

• Morning shift: 6am to 3pm
• General shift: 9am to 6pm
• Afternoon shift: 2pm to 11pm
• Night shift: 10pm to 7am

Transport is claimable - before 7am (for morning shift 6am to 3pm), after 11pm (afternoon shift 2pm to 11pm)

Junior L2 Production Support (Java-base)

• Experience in Unix commands, SQL queries
• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup, C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Key Responsibilities include:

· Knowledge and hands on experience in implementing virtualization network

· Working experience for industrial Cyber Security would be a plus

· Configure, maintain and troubleshoot Honeywell Experion hardware and Software

· Implement and Admin EPKS & TPS Domains, controllers (HPM, C200/C300), switches etc.

· Support Honeywell FTE, and Microsoft Technologies

· Support client server architecture

· Perform preventative and corrective maintenance of system hardware/software/networks

· Assist clients with third party vendor communication to our systems

· Administer preventive maintenance on controls systems

· Provide technical support to customers and serve as customer contact for service related issues

· Be able to respond to emergency calls as part of a 24/7 roster service and resolve them within the guidelines that meet or exceed our contract customer expectations and requirements

· Program code logic including system configuration / implementation and troubleshoot existing code. Support Factory Acceptance Testing, Site Acceptance Testing and startup activities including equipment checkout.

· Perform audits and baselines of installed systems to help with migrations and trouble shooting

· Team Player, comfortable with being the lead support person on site.

· The ability to accurately document work performed.

· Knowledge of other systems such as TDC / TPS, PHD, DOC4000, FSC, DVM or others a bonus

· Support / lead projects from preliminary engineering, detail design, startup. Have capability to lead others to accomplish all project goals and objectives.

· Knowledge and experience with process instrumentation would be beneficial

· Must be able to take ownership and responsibility for work and actions

Basic Qualifications:

· Bachelor’s degree in with Chemical Engineering / Automation Control

· Minimum of 5 years’ field experience

· Preferable with working experience in Experion (TPS, PHD, FSC an advantage)

· Be comfortable leading system migrations between releases.

· Work independently on life system

· Certificate on Virtualization would be a plus

· Demonstrated effective oral and written communication and interpersonal skills.