Total 5 Customer Service job vacancies in Crewe, CW1 4DT

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Leaving Care Personal Advisor with Cheshire East Council

Cheshire East Council are currently looking for someone who is happy to work 37 hours per week.

Job Purpose

As a Personal Advisor, you'll act as a corporate parent for young people preparing to leave the care of the local authority. You will provide qualitative assessments, ongoing support, and guidance to empower care leavers in developing the necessary skills for independent living. This role aims to support care leavers in realizing their full potential, contributing to their emotional, social, and financial independence.

Key Responsibilities

• Relationship Building: Establish and maintain meaningful relationships with care leavers, ensuring their views are heard and their needs are central to all support efforts.
• Pathway Planning: Participate in the assessment, preparation, and review of pathway plans to equip young people with essential life skills for independence.
• Service Coordination: Facilitate access to relevant services, working collaboratively with partner agencies to support the progress and well-being of care leavers.
• Documentation: Maintain comprehensive, up-to-date records of interactions and services provided using the Council's electronic systems.
• Crisis Response: Provide flexible, rapid response support in crisis situations, which may include work outside of typical office hours.
• Equal Opportunities: Deliver services with a caring approach that respects diversity, including race, culture, disability, gender, and sexuality.
• Advocacy and Safeguarding: Promote the best interests of care leavers, advocate for their rights, and take necessary measures to ensure their well-being.

Requirements

Essential

• Qualifications: NVQ Level 3 in Advice and Guidance, Health and Social Care, or equivalent education.
• Knowledge & Skills: Understanding of young people's issues, assessment methods, and education/employment trends. Ability to work effectively within a team and build partnerships across diverse groups. Proficient in IT applications and effective time management.
• Personal Competencies: Excellent communication skills, flexibility, adaptability, and commitment to equal opportunities.
• Other Requirements: Willingness to travel across Cheshire East and flexibility to work evenings and weekends when required.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

***BRAND NEW SITE***

We are Eden Futures. We deliver exceptional support to people diagnosed with a learning or physical disability, acquired brain injury, autism or a mental illness.​

We are looking to recruit a Service Manager within our Specialist Supported Living Services based in Crewe. As the Service Manager you will be responsible for providing clear and structured day to day leadership, and support to the local team to ensure the highest quality of service is delivered.

Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.

Benefits Include:

• Take your Birthday off plus 25 days holiday
• Free DBS Check
• Continuous Learning & Development opportunities - including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management
• Opportunities to develop through Eden’s Aspire programmes such as our Leadership Development Programme
• Health Cash Back and Pension Scheme
• Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
• Enhanced pay for maternity or paternity leave
• Blue Light Discount Scheme
• Eligibility for COSTCO membership

Main Responsibilities

• Be vigilant and proactive in reporting any safeguarding concerns you may have about vulnerable individuals in your care
• Proactively assist in seeking out new opportunities for growth and development of the service whilst protecting and safeguarding the Company’s values and culture
• Ensure that all new team members are appropriately recruited into the Company and analyse initial training and development needs
• Work in conjunction with the training team to ensure all staff receive the correct training
• In conjunction with the management team, recruit and select new staff taking an active part in the interview process
• Lead staff in enabling the service users to live fulfilling lives based around their individual needs and aspirations
• Attend interviews for potential new packages of care and support as required with the senior management team
• Ensure appropriate risk assessments are in place and implemented to safeguard the wellbeing of service users
• Implement induction/assessment programmes for all new service users, in conjunction with the wider management team
• Understand and promote a person centred and needs led approach to deliver a quality service which fully complies with the Eden philosophy, values, policies and procedures
• Understand the wider implications of the business in relation to the commissioning process, audit and inspection (CQC etc.)
• Always promote a professional image of the service and the Company.
• Establish and maintain positive working relationships with key stakeholders i.e. Adult Social Care & Health, CCG’s etc
• Ensure effective communication is established and maintained throughout the service and with external agencies, service users and their circle of support
• Ensure effective partnership working with external training and provider / agencies (i.e. NAS, SaLT and psychology services)

The Ideal Candidate

• Strong supervisory skills with the ability to support and develop a team
• Be qualified to a minimum standard of Level 2 in Health and Social Care
• Ideally you will have previous experience in a Supported Living or Residential service
• Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable
• Be willing to undertake further training or development (Health and Social Care Level 3 or 4 and Diploma in Management Level 5 if applicable)
• Ability to work effectively in a fast paced, demanding role

**We offer a relocation package of up to £8,000**

The relocation package is for anyone who would need to relocate in order to take up employment with Cheshire and Wirral Partnership. Terms and conditions apply

Come and join our dynamic Specialist Mental Health Senior Leadership Team. We are looking for dedicated individuals who are committed to transforming community mental health services for our Cheshire East and Cheshire West population. You will be working alongside a well established Specialist Mental Health Senior Leadership Team including, Clinical Leads, Operational Leadership and Corporate Leadership who will support you in delivering on Community Mental Health Transformation.

You will navigate a thriving and dynamic health and social care landscape whilst promoting CWP strategic aims and ambitions in the Cheshire West and Cheshire East locality, seeking to promote consistency across the two patches. You will be involved in service innovation with the intention of transforming community mental health services for our service users and their carers.

Not only that We offer a relocation package of up to £8,000 to support you in moving in order to take up employment at Cheshire and Wirral Partnership.Terms and conditions apply

Should you have any questions please do not hesitate to contact us.

Please note, a presentation on a specific topic relating to Community Mental Health Transformation will be required. The topic will be shared upon shortlisting.

The post holder will take a lead role in a comprehensive review of Community Mental Health with a view to delivering evidence based integrated care within Western and Eastern Cheshire Secondary Care Mental Health services.

You will be liaising with Clinical and Corporate Services. External stakeholders including partner organisations, service users and carers. Other regular external contacts will include Private, Independent and 3rdsector organisations

CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.



Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.


CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.

To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This programme welcomes you to CWP and provides you with information and training to support you in your role.

We welcome applications from people who have direct experience of accessing our services.

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification) and values.



CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.



Before applying, we encourage you to review the Trust’s Values and Behaviours which are ‘the 6 Cs’ Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trust’s Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.



An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website https://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email – cwp.recruitment@nhs.net or by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a ‘Silver’ award with the MOD Defence Employer Recognition Scheme (DERS).

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.

Good luck with your application. We hope to welcome you to Team CWP very soon.


This advert closes on Tuesday 19 Nov 2024

Proud member of the Disability Confident employer scheme

Advinia Healthcare are looking for a dedicated Team Manager to come and join the team at Woodstock Care Home in Dereham. Woodstock is a 28 bedded residential home looking at elderly care and dementia which was inspected last year where it achieved Good from CQC.

Responsibilities:


To ensure appropriate standards are maintained by monitoring and that appropriate professional support is provided to senior staff /team leaders.
Appropriate reviews of care plans /risk assessments and medication administration. To ensure all assessment tools are in place and are fully utilised.
Ensure all residents have a complete care assessment prior to admission to the home, taking account of their physical, social and psychological needs. To ensure as a minimum an annual re assessment of each resident’s needs.
Deploy staff efficiently in relation to care duties to be covered by setting up and controlling the duty rota. Check and monitor care staff hours and authorise time sheets in absence of Home Manager.
To establish good personal relationships with residents and their families.
Work with the Home Manager to ensure all induction and mandatory training is completed. To identify other specific training needs.
To work with the Home Manager on achievement of action plans from external regulators or internal support functions.


Requirements:


Team Leader/Management experience
Ability to communicate at all levels
Ability to work on own initiative unsupervised
Work to deadlines


In return:


Competitive Salary
Flexible salary - Wagestream
Generous Holiday Entitlement
Training & Progression


If this role sounds as though it would be of interest to yourself than please apply now!

PRI2

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.