Total 172 Customer Service job vacancies in Covenrty, CV2 2DX

Management of cancelled admissions/operations within the department to ensure rescheduled operations and appointments achieve Patient Charter and local standards. Management of DNA rates and supporting implementation of strategies to reduce DNA rates and maximise clinical capacity. Work closely with Clinical Support Services Group to review outpatient clinic and theatre utilisation, to ensure the maximum use of available resources. To provide and receive business performance/sensitive/complex information in an effective manner, communicating across all levels of the department as required. Support the implementation and delivery of business cases, IT System upgrades and other projects within the department as required. Support the management team with coordination of clinical leave requests, travel arrangements, meeting expenses and expenses claims as appropriate, ensuring that Trust policies are adhered to. For further details please see the attached job description.

This recruitment process will see the appointment of two candidates for two separate roles.

Operational Support Manager - Theatres, Anaesthetics & Perioperative Assessment

Operational Support Manager - Critical Care, Pain Management & Vascular Access

Please note, that following the successful completion of a competency framework, the successful candidates will progress into a Band 7 Operational and Performance Manager. Further details can be provided at interview. Expected progression to band 7 would be within 18 months.

The purpose of the role is to provide operational and senior administrative support to services within a clinical group. The role will support the operational delivery of a high quality, efficient and patient centred service in line with national and local Key Performance Indicators (KPI’s).

The post holder will provide operational support to the service leadership team in the smooth running of the service. The post will specifically help support the Operations and Performance Manager in the management of administration teams and functions, waiting list management and scheduling of patients to ensure that KPIs and national NHS standards are met, within available resources, ensuring effective patient care within a timely manner.

The role will include line management, provision of complex or sensitive information across a wide range of teams and collaboration with a multidisciplinary team to enable delivery of patient care.
1. Line management of service administrative and clerical teams, ensuring that Mandatory Training, Appraisals and Sickness Management is up to date and in line with Trust policies and procedures.
2. Effective management of both inpatient and outpatient waiting lists, ensuring optimal use of hospital resources liaising with Clinical Co-ordinators, Consultants, Health Records staff, Medical Secretaries, Operational Managers, Out-Patients, Private Patient services and Ward Managers.
3. Analyse, manipulate and interpret waiting list data/information to support planning and performance processes and effective resource management within the service.
4. Review, in support of the Operations and Performance Manager, monthly performance metrics and compliance against key performance targets, qualitative indicators and business case benefits realisation targets.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
1. Management of cancelled admissions/operations within the department to ensure rescheduled operations and appointments achieve Patient Charter and local standards.
2. Management of DNA rates and supporting implementation of strategies to reduce DNA rates and maximise clinical capacity.
3. Work closely with Clinical Support Services Group to review outpatient clinic and theatre utilisation, to ensure the maximum use of available resources.
4. To provide and receive business performance/sensitive/complex information in an effective manner, communicating across all levels of the department as required.
5. Support the implementation and delivery of business cases, IT System upgrades and other projects within the department as required.
6. Support the management team with coordination of clinical leave requests, travel arrangements, meeting expenses and expenses claims as appropriate, ensuring that Trust policies are adhered to.

For further details please see the attached job description.


This advert closes on Sunday 17 Nov 2024

We are looking for an experienced, highly motivated Midwife to lead on our birth centre and be an advocate for midwifery led care within UHCW.

The post holder will be passionate, accessible and responsive and will be proficient in demonstrating strong leadership skills. You will work collaboratively within the intrapartum areas to facilitate the individual needs of women and their families. The post holder will be required to work closely with the Consultant Midwife, Matrons, Labour Ward Coordinators and Community team.

The post holder will be able to make proactive evidence-based decisions within their scope of professional practice.

You will be expected to lead a team, organise and achieve outlined objectives and goals set within the UHCW vision.

Within the management role you will be required to manage a roster, budget, sickness, appraisals and quality improvement projects.

The Ward Manager post will focus on the day-to-day operational management and leadership for the staff and services provided on the Birth Centre and demonstrate professional expertise supporting MLU care within labour ward if required and for births agreed outside of guidance. The postholder will be expected to maintain clinical expertise, undertaking Band 7 duties in line with the needs of the service and be required to work clinical as required.

Accountable for own actions in accordance with the Code of Professional Conduct. Will contribute to corporate objectives, and performance targets, acting within local, Trust and statutory guidelines and policies at all times.

Highly developed communication skills enabling maintenance of high-quality service and ensuring timely management and resolution of unexpected events and situations. Undertake bleep-holder and on call responsibilities for the maternity unit on a regular basis.

A knowledgeable leader and resource for staff, advising on national, local and Trust policy and procedures/guidelines, ensuring that clinical governance is embedded in practice. Will support staff and users in service and policy development within a defined area/specialty.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
• Responsible for identifying and assessing complex clinical and non-clinical issues, implementing resolutions and monitoring/auditing outcomes.
• Responsible for interdepartmental/organisational activities including HR; budget management; complaints.
• Demonstrate highly technical and/or practical skills to ensure optimum patient management including; complex patient monitoring; equipment management and administration of invasive tests/procedures.
• Responsible for education and development of staff and service in an identified area through appraisal and business planning cycles.
• Utilise and ensure others utilise information and IT systems to secure accurate and timely patient, workforce and resource data available.
• Regularly manage expected and unexpected clinical events requiring high but unpredictable levels of physical effort according to patient dependency/clinical need.
• Support patients, carers and others during difficult situations arising in the clinical area, e.g. imparting bad news or following an unexpected event.
• Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards.
• Ensure an effective learning environment for both students and qualified staff.
• To participate in clinical incident reporting, investigation and clinical audit.
• Will promote positive interpersonal relationships and be confident in challenging poor clinical practice or poor attitude.
• Responsible for interdepartmental/ organisational activities including sickness and absence management, completing appraisals and answering complaints in accordance with expected target times.
• To participate in the on-call rota within the unit to maintain safe staffing.

For further details please see the attached job description.


This advert closes on Thursday 14 Nov 2024

We are looking for an experienced GP receptionist / administrator with excellent computer skills, EMIS and Docman experience with further training and development opportunities available for the right candidate. The successful candidate will have the following roles and responsibilities: Reception duties Docman scanning and document workflow Hospital referrals New patient registrations Online services Meeting coordination and minute taking Compliance support

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

This will be an exciting opportunity to become a Health Care Assistant apprentice.

You will be completing a level 3 Lead Adult Care Worker apprenticeship.

This is an 18 months fixed term contract, whilst studying.

Starting salary national minimum wage for your age.

To be eligible to apply for this :

You must have lived in the UK for a minimum of 3 years.

You must have an appropriate visa or permit.

You must have GCSE Maths and/or English grade C or abovelevel 9 - 4 or equivalent.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:
• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support groups

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.


This advert closes on Wednesday 13 Nov 2024

To maintain a complete, documented and robust documentation trail for all RA and RBAC/PBAC processes which complies with national and local guidance. To assist the RA Manager to meet Information Governance (IG) standards, by undertaking IG training, giving advice to users, auditing RA paperwork and responding to any other reasonable request made by the RA Manager To ensure good communications are established and maintained with all smartcard users. To contribute to the development of workshops, presentations, awareness sessions, etc. to be delivered across the Trust, which inform staff of the RA requirements and the role of RBAC/PBAC. Any other duties required by the RA Manager. As part of the Information Governance Unit, to undertake other IG related tasks as required. To provide cover for colleagues during periods of leave to ensure the smooth running of the RA service for the Trust. To provide a RA service to St Cross Hospital Rugby, by being onsite and providing support to users of smartcards. To attend meetings as required and provide administrative support by taking minutes, producing papers, bookings meetings, and communicating meeting details to all attendees. To train users as and when required in the use of a smartcard, and also national Information Governance training online. Participate in team, professional and personal development activities and promote a commitment to continuous development and improvement. Participate in appraisals and personal reviews and work to achieve agreed set objectives. Undertake any other duties commensurate with this grade and nature of the post as allocated by the Manager For further details of the role please see the attached job description.

Our Cardiothoracic Critical Care Unit cares for patients requiring cardiology intervention, elective and emergency cardiac surgery as well as patients requiring elective thoracic surgery and those with thoracic trauma We are looking for dynamic, focused, strong and flexible Nurses to join our Critical Care team to support in continually improving the care we provide our patients with and make positive changes to the unit to meet the demands of the service. We are seeking applicants for Band 5 posts from Registered Nurses to join our motivated, friendly and supportive team. If successful, you will be fully supported in your new role both through mentorship from our experienced team and through our Critical Care Training and Development Team. Competencies will be provided to support your development. Once completed, and you are established within your role there are further opportunities for professional development. Recruiting to Values; To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trusts Values and Behaviors in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and Behaviors Framework and Values Based Recruitment Factsheet which can be accessed on the right side of this page under the job description. The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviors. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behavior. All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders If you are invited to attend interview you will be asked to set up an account with the Trac recruitment system in order to confirm your interview time. You may be returning to nursing or only qualified in the last couple of years, full training and support will be offered to the right candidate. If you are looking for job security, unique nursing skillsets, and work in a progressive University Hospital endoscopy unit, we welcome the opportunity to meet you. Accountable for own actions in accordance with the Code of Professional Conduct. Contribute to corporate objectives, acting within local, Trust and statutory guidelines and policies at all times. Effectively communicate information regarding clinical decisions, policy and care pathways to patients/carers and the multi-professional team including situations where difficulties in comprehension occur. A competent practitioner, teaching, assessing and supervising/providing mentorship to appropriate students or junior staff. Responsible for clinical assessment of a group of patients, ensuring appropriate care is planned, implemented and evaluated, involving patients and users. Organisation of cross-departmental/organisational activities to support patient care pathways. Demonstrate technical and/or practical skills to ensure optimum patient care management including; patient observations; equipment management and administration of agreed invasive tests/procedures. Utilise and ensure others utilise information and IT systems to secure accurate and timely patient, workforce and resource data. Manage expected (and occasional unexpected) clinical events requiring high but unpredictable levels of physical effort according to patient dependency/clinical need, referring to a senior member of staff where appropriate e.g. in an unexpected event. Support patients, carers and others during difficult situations arising in the clinical area, e.g. imparting bad news or following an unexpected event. Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards. For further details of the role please see the attached job description. Contact Information: Bernie Olner- Clinical Nurse Manager -General Critical Care Unit Tel: 02476966886 Email:Bernie.olner@uhcw.nhs.uk Gillian Lewis -Clinical Nurse Manager- General Critical Care Unit Tel: 02476966886 Email:Gillian.Lewis@uhcw.nhs.uk Linda Binding -Clinical Nurse Manager- Cardiothoracic Critical Care Unit Tel: 02476965812 Email: Linda.Binding@uhcw.nhs.uk

Responsible for booking appointments Input E-Referrals and ASIs are managed appropriately Admit and Discharge clinics Provide administrative support as required, eg typing, data inputting, filing, scanning/copying in line with Trust Policies and Procedures. Answer/deal with complex face-to-face/ telephone and email enquiries from patients and other service users. Support with ongoing training programs. Deal with incoming and outgoing post For further details of the role please see the attached job description

To support the Cardiology Admin Team and Consultants

Provide effective and efficient administrative support to the department and support the Band 5 Admin Manager.

Expected to use own initiative and able to work unsupervised and take responsibility for themselves and the quality of their work and the service they provide to patients.

Must be able to plan and manage a range of duties, organise own work to meet deadlines and respond professionally to enquiries both internal and external to the organisation.

Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
1. Act as first point of contact in scheduling outpatient waiting list and ensuring that clinics are utilised appropriately and waiting lists are managed effectively.
2. Liaise with clinician’s to ensure all Clinics are utilisated and appropriate staffing is in place.
3. To provide cross-cover on a reciprocal basis in the absence of colleagues, providing day to day supervision and ongoing training and development for junior colleagues.
4. Monitor and validate waiting lists

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care.

We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
• Responsible for booking appointments Input E-Referrals and ASI’s are managed appropriately
• Admit and Discharge clinics
• Provide administrative support as required, eg typing, data inputting, filing, scanning/copying in line with Trust Policies and Procedures.
• Answer/deal with complex face-to-face/ telephone and email enquiries from patients and other service users.
• Support with ongoing training programs.
• Deal with incoming and outgoing post

For further details of the role please see the attached job description


This advert closes on Monday 4 Nov 2024

You must be aged 16 or over and have either a Level 2 BTEC Diploma or extended Diploma or equivalent qualification or have previous experience in a person-centred & public facing role. Healthcare Support Worker (HCSW)-Band 2-£23,615 + enhancements. Sponsorship is unable to be supported with this role. As a band 2 HCSW you must have previous experience of working within a person-centred & public facing role or already hold a level 2 health and social care related qualification. Full and Part Time Posts available. The salary will be pro rata for part time staff. Successful applicants will be placed on a waiting list until a suitable vacancy becomes available in the Trust. Our current vacancies available are listed below: UHCW Emergency Department Cardiothoracic Critical Care - Please see attached document for more info on area Surgical Assessment Unit - Please see attached document for more info on area Maternity - Please see attached document for more info on area Ward 15 Paediatrics -Please see attached document for more info on area Theatres - Please see attached document for more info on area Ward 23 Gynaecology Ward 10 Surgery Ward 33 -Endocrinology General Critical Care Acute Fragility unit Surgical Short stay Care of the Elderly Wards Ward 31 Respiratory Ward 31a Infectious Diseases Ward 32 Gastroenterology Ward 33 medical Ward 41 Stroke Trauma and Orthopaedics Major Trauma Enhanced care Fracture clinic. Dermatology clinics Main Outpatients The Recruitment Centre: If your application is shortlisted, you will be invited to attend a Recruitment Centre. This Recruitment Centre is intended to show you what its really like to be a healthcare support worker, and to provide you with the opportunity to demonstrate how you would provide excellent quality care to our patients and their families within a modern health care facility. The Recruitment centre will involve a basic literacy test and if you are successful, you will go forward to assessments & interview. If you are successful at interview, and there isnt a current vacancy that meets your needs, well keep in touch and update you as jobs arise. If we are unable to allocate you to your requirements your application will be withdrawn. Recruiting to Values: To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview, which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and Behaviours Framework and Values Based Recruitment Factsheet which can be accessed on the right side of this page under the job description. The Supporting Information Section in your application should therefore reflect your understanding of the Trusts Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. For further details of the job role please see attached job description.

Collect used equipment from service users in a safe and efficient manner in accordance with departmental and Trust procedures. Sort used equipment by decontamination category as specified by departmental procedures. Participate in daily housekeeping and equipment preparation checks in accordance with Trust and national standards. Undertake daily user tests & approvals as required on washer-disinfectors Undertake cleaning of medical devices by the use of washer-disinfectors or manually where required using personal protective equipment provided. Be able to recognise all surgical instruments and identify trays used within the trust once full competence training is completed. Examination of cleaned devices to validate cleaning processes. Assemble instruments and checking for safety and correct function in accordance with departmental procedures, specifications and best practice. Ensure cleanliness / follow clean room dress procedures and dress codes in the rest of the department and hospital. Package instruments as specified in the clean room. Maintain correct work patterns in dirty and clean zones of the sterile supply unit and conform to clean room requirements as per operational directives. Use of autoclaves to sterilise devices ensuring cycle runs meet prescribed parameters and undertaking daily user tests as required following training. Receipt of equipment requisitions from service users, preparation, dispatch and transportation to destination ensuring correct delivery of items. Maintain stocks of process / raw materials and identify any deficiencies to department supervisors. Assist with stock inventory checks in accordance with Trust and departmental procedures. Ascertain priorities during times of peak workload by discussion with departmental supervisors. Comply with departmental systems for signing off items assembled/checked and adhering completely to the use of tracking and traceability systems and documentation. Take part in on call rota once competence training is completed. Ensure that departmental policies are followed to ensure departmental registration to European quality standards for sterile services. For further details please see the attached job description.

Main duties include providing a comprehensive admin service to the Vascular Surgery team. The service requirements include ensuring that all of the relevant appointments are booked following Trust policy. Relevant paperwork is correct and up to date, E-referrals, outpatient waiting list, typing, diary management, clinic management and dealing with patient queries. 1. To ensure, wherever possible, that all documentation is up-to-date, in an orderly fashion and available whenever decisions are being made, reporting exceptional circumstances where necessary. This will require: Effective collaboration with all relevant personnel to maintain an efficient administrative system; building good working relationships with appropriate internal and external Departments, planning and monitoring activity levels to ensure optimum use of staff resources, reporting related issues to the Group Manager-manipulation and distribution of appropriate correspondence. 2. To assist with the implementation and maintenance of an efficient office management system/procedures to enable the Group to optimise its patient care services. This will require: Effective time management; arranging and preparation of correspondence and reports; establishing and maintaining efficient manual and electronic correspondence and documentation management systems. 3. To support Team members. This will require: Undertaking appropriate staff training and development as required; providing cross-cover on a reciprocal basis in the absence of colleagues and providing day to day supervision where required. To undertake any other reasonable duties as requested. Please see attached job description for further information.

To provide a comprehensive and confidential administration support to the Vascular Surgery team. As required, to act as a source of advice and guidance regarding the speciality. You will need to have excellent secretarial skills and be able to organise busy schedules and diaries. Accuracy and attention to detail with the ability to remain calm under pressure is essential.

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Closing date: please note that this vacancy will close once sufficient applications have been received.

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The day to day duties will include handling telephone calls, emails, dealing with patient queries with tact and sensitivity, updating patient records, dealing with confidential information, typing letters and filing. Will support the Vascular Nurse Specialists and Band 4 Secretaries.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Main duties include providing a comprehensive admin service to the Vascular Surgery team. The service requirements include ensuring that all of the relevant appointments are booked following Trust policy. Relevant paperwork is correct and up to date, E-referrals, outpatient waiting list, typing, diary management, clinic management and dealing with patient queries.

1. To ensure, wherever possible, that all documentation is up-to-date, in an orderly fashion and available whenever decisions are being made, reporting exceptional circumstances where necessary.

This will require:

Effective collaboration with all relevant personnel to maintain an efficient administrative system; building good working relationships with appropriate internal and external Departments, planning and monitoring activity levels to ensure optimum use of staff resources, reporting related issues to the Group Manager-manipulation and distribution of appropriate correspondence.

2. To assist with the implementation and maintenance of an efficient office management system/procedures to enable the Group to optimise its patient care services.

This will require:

Effective time management; arranging and preparation of correspondence and reports; establishing and maintaining efficient manual and electronic correspondence and documentation management systems.

3. To support Team members.

This will require:

Undertaking appropriate staff training and development as required; providing cross-cover on a reciprocal basis in the absence of colleagues and providing day to day supervision where required. To undertake any other reasonable duties as requested.

Please see attached job description for further information.


This advert closes on Monday 28 Oct 2024

The main duties are to ensure, wherever possible, that all documentation is up-to-date, in an orderly fashion and available whenever decisions are being made, reporting exceptional circumstances where necessary. Build good working relationships with appropriate internal and external departments. Planning, monitoring and escalating activity levels ensuring optimum use of resource. To assist with the implementation and maintenance of an efficient office management system/procedures to enable the Group to optimise its patient care services. To support team members undertaking staff training and development as required, providing cross-cover on a reciprocal basis in the absence of colleagues. To undertake any other reasonable duties as required. For further details of the role please see the attached job description.