Total 14 Customer Service job vacancies in Cheam, Croydon, SM3 8QZ

Due to expansion, my client is looking for a Field Care Supervisor to join their established domiciliary service in Croydon. Salary up to £25K plus on call allowance. On call currently consists of 1 evening in the week and 1 weekend in 5.
They are a privately owned branch with Outstanding CQC. They pride themselves on providing no less than 1 hour call outs and also provide live in care packages.
This is a brilliant opportunity for a Field Care Supervisor looking for an opportunity to progress within a supportive team.

The Role;
As the Care Supervisor you will;

• Be responsible for a team of carers who you will need to regularly liaise with to ensure all calls are covered and attended.
• Carry out supervisions, appraisals and support visits with the carers.
• Complete care pans, risk assessments and spot checks.
• Make sure that systems are regularly updated, and that the information inputted is accurate.

The Person;
To be considered for the Care Supervisor role, you will need;

• Previous domiciliary care experience - Team Leader, Field Care Supervisor or Senior Care Assistant
• Computer literacy skills
• Clear communication skills
• Minimum of a level 2 in Health & Social Care Adults
• A valid UK driving license and access to a vehicle
• Willingness to complete hands on care

INDCRE Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Care Coordinator needed for an established domiciliary Service in Croydon. Salary up to £28K plus on call allowance. On call currently consists of 1 evening in the week and 1 weekend in 5.
They are a privately owned branch with Outstanding CQC. They pride themselves on providing no less than 1 hour call outs and also provide live in care packages.

The Care Coordinator will be responsible for the scheduling of care hours and supporting the Registered Manager with the day-to-day staff management. This is a brilliant opportunity for an experienced Coordinator who is looking for further career progression.

The Role:
As the Care Coordinator you will:

• Be responsible for a team of support staff who you will need to regularly liaise with to ensure all calls are covered and attended.
• Be responsible in organising the rotas by matching support workers with clients.
• Make sure that the online system is regularly updated.
• Staff supervisions and appraisals.

The Person:
To be considered for the Care Coordinator role, you will need:

• Previous scheduling experience.
• Knowledge and understanding of domiciliary care.
• NVQ / QCF level 2 Health and Social Care as a minimum
• Clear communication skills.
• Valid driving licence with access to a vehicle.
• Willingness to complete hands-on care when needed.

INDCRE Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Service Care Legal are recruiting on behalf of a London-based housing association who are seeking a Litigation Solicitor to join their team on an initial 3 month contract basis. Please find below further details with regards to this position.

ROLE: Housing Litigation Lawyer
LOCATION: South London
RATE: £34.77 to £38.28 per hour LTD
CONTRACT: 3 months, 35 hours per week

Please note that this role would be hybrid working.

The Role

• To manage a caseload of matters in relation to housing management, landlord and tenant and other contentious litigation matters
• Caseload would consist of disrepair, tenancy management possession claims, ASB and landlord & tenant matters
• To draft legal proceedings, witness statements and pleadings

The Person

• A qualified Solicitor, Legal Executive or Barrister with a current practising certificate
• Experience of working within the public sector (e.g. Housing Association, local authority)
• Strong technical understanding of housing litigation cases

If this Housing Litigation Lawyer role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969, or email lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250 each.

Location: Epsom

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Epsom

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

ABOUT THE ROLEAs an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling. We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a real impact on our residents' lives. The Activities Assistant role involves helping us to deliver an entertainment and activities programme that covers a wide range of pastimes, social activities, outings and events. Put simply, you'll help every resident to live as independently as possible and enhance their involvement with their family, friends and the local community. ABOUT YOUYou don't need any specific experience to join us as an Activities Assistant, so you could come from any background. What's important is that you have a sense of fun, creativity, and the ability to encourage and motivate others. You'll also need to have that little extra something a real interest in the people we support. Enthusiastic and empathetic, you're someone who'll really enjoy helping our residents to live their lives to the full. Bring us all of that, and you'll have every opportunity to develop your skills further with a range of courses designed to build your confidence in every aspect of your role. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your creativity and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs an Activities Assistant at a Barchester care home, you'll deliver imaginative, fun and varied activities to ensure our residents can enjoy an environment that is motivational and fulfilling. We want to make sure each individual can pursue the interests they most enjoy and that means you'll have a real impact on our residents' lives. The Activities Assistant role involves helping us to deliver an entertainment and activities programme that covers a wide range of pastimes, social activities, outings and events. Put simply, you'll help every resident to live as independently as possible and enhance their involvement with their family, friends and the local community. ABOUT YOUYou don't need any specific experience to join us as an Activities Assistant, so you could come from any background. What's important is that you have a sense of fun, creativity, and the ability to encourage and motivate others. You'll also need to have that little extra something a real interest in the people we support. Enthusiastic and empathetic, you're someone who'll really enjoy helping our residents to live their lives to the full. Bring us all of that, and you'll have every opportunity to develop your skills further with a range of courses designed to build your confidence in every aspect of your role. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your creativity and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

WPA Education Welfare Services
01689 843322
www.school-attendance.org.uk


Education Welfare Officer
Location: Croydon and surrounding area
Full Time: 5 days, 37.5hrs per week, Term Time only - School Based
Salary: £30,000 per annum
Plus benefits: Life assurance, Access to Benefit Hub

This is an exciting opportunity for a passionate individual looking to influence a positive change. WPA Education Welfare Services are expanding therefore seeking to recruit Education Welfare Officers to work in Croydon and the surrounding area.

The successful candidate will be expected to provide welfare support to families and schools where there are issues affecting school attendance. Education Welfare Officers regularly liaise with schools, parents and other agencies to provide support as necessary. Therefore, candidates must have strong inter-personal skills and the ability to problem solve.

Candidates are expected to complete reports for schools and therefore the role requires a high standard of communication both verbally and in written form.

The role may involve carrying out home visits so candidates must have a valid driving license and have access to a vehicle. The successful candidate must also be able to adapt to working in different environments and be able to work under pressure and to deadlines.

SKILLS

Excellent interpersonal skills.
Excellent communication skills.
Ability to liaise with Headteachers and other Senior Staff.
Mediation Skills.
Ability to use IT including Word and Excel.
APTITUDE

Have a proven track record for delivering a service that enables pupils to receive their entitlement to education.
Support families, pupils in addressing all attendance matters and where necessary, enforcing relevant legislation to ensure that pupils have the opportunity to improve outcomes.
Be an experienced professional with the ability to reduce absence and increase attendance and achievement.
Have the acquired skills to ascertain information relating to safeguarding and a child’s welfare and to contribute to risk assessment and the decision-making process.
Benefits:

Discounted shopping
Access to Benefit Hub
Life assurance
The post holder must have a full driving license and use of a car.

We welcome applications from all interested candidates, who feel that they can add value to this role. Candidates
wishing to apply for this role are requested to follow the link https://www.school-attendance.org.uk/726/job[1]application-pack or download the application pack.

*WPA reserves the right to interview and appoint the right candidate so early applications are encouraged.
Reference ID: Croydon/Nov24

Join Our Team as a Teaching Assistant/ Learning Support Assistant at an SEMH & SEN School based in Croydon!

Are you passionate about making a difference in the lives of students with Special Educational Needs (SEN) or Social, Emotional, and Mental Health (SEMH) challenges? We are seeking dedicated individuals to join our inclusive school community.

Role Overview:
- Position: Teaching Assistant/ Learning Support Assistant
- Location: Croydon, London
- Start Date: Immediate, pending registration completion
- Contract: Full-time, 5 days a week
- Pay: £85 to £110 per day (dependent on experience, school, and location)
- Contract Type: Long-term temporary with potential for permanent placement

Requirements:
- Must have or be willing to obtain an Enhanced DBS check
- Experience in educational settings is essential
- Experience working with SEN and/or SEMH students is desired

Responsibilities Include:
- Supporting the learning and development of students in the classroom
- Assisting with individual education plans and behavioural management strategies
- Collaborating with teachers and SENCO to create inclusive learning environments
- Providing pastoral care and emotional support to students
- Engaging students in educational activities and promoting independence

Why Choose Us?
- Opportunity to make a meaningful impact in students' lives
- Supportive team environment with professional development opportunities
- Potential for career progression and permanent placement

Apply Today: If you are dedicated, compassionate, and ready to contribute to an inclusive educational setting, we want to hear from you! Take the next step in your career by sending your CV. Join us in shaping futures and fostering a supportive learning environment for all students.

Together, we can inspire and empower every student to achieve their full potential!

APPLICATION REQUIREMENTS FOR VERITAS EDUCATION
- All applications are subject to an Enhanced DBS Disclosure, professional reference checks, Overseas Police Clearances (if applicable) in line with our stringent safeguarding policy
- Your CV must cover the last 10 years of employment history where possible and all employment breaks must be explained
- You must have legal right to work in the UK
- You must be willing to attend a registration interview

Veritas Education work with a variety of schools covering a wide geographical area. We deal with teaching placements at Primary, Secondary and college level as well as support staff positions also within these.

Disclaimer

'Nothing within the above advert was in any way designed or intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation. Veritas Education is an Equal opportunities employer and is proud in the knowledge that all placements are made on merit and suitability. We accept applications from all sections of the community.'

Location: Wimbledon

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay review

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

What's involved with this role:

Interim Customer Care & Quality Manager

Reference no: CLA TCL 0009 6CEC / 1

Pay Rate: £25.48 per hour PAYE

37 Monday – Friday, normal working hours

This opening assignment is for 6 months

City: CROYDON, LONDON

Croydon office Tues/Wed/Thurs. Home working on Mon/Fr

Role would have a team leader reporting into the who has approx 9 direct reports who are the customer and quality exec who log the defects.

The role is the manager position to ensure the TL and team log and complete all defects in the agreed timescales and work collaboratively with the construction teams to escalate where needed for swift resolution. A strong manager who could pick it up quickly with strong transferable skills. They definitely need to be strong on CRM, excel and reporting.

Qualifications:

A degree in business administration or a related field is often required.

Knowledge:

Knowledge of defect management as they may struggle otherwise with knowing what is wrong with the process/team etc.

Experience:

Experience in customer service, management, or quality assurance can also be beneficial.

Skills & Abilities:

Excellent communication and leadership skills
Ability to analyse data and make decisions based on their findings.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us directly via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

ALD
1

Job Ref: CLA TCL 0009 6CEC / 1


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Customer Care & Quality Manager needed in Croydon

The rate is £25.48ph PAYE

This is a temporary role

The reference number is: 0009 6CEC / 1

The successful candidate will lead and manage the Customer Care & Quality Team responsible for logging all defects and ensuring correct policies, procedures and requirements are in place to ensure the best quality new home for customers at the point of handover from delivery.

The role is responsible for benchmark snagging and handover standards, working closely with key stakeholders to ensure the standards are met and defects resolved in a timely manner. What we are looking for: Ideal candidate will have experience delivering excellent customer service in a customer focused organisation. We are looking for someone with great attention to detail, comfortable with working in a fast paced environment and proven ability to lead and manage a high performing team.

Key Responsibilities:

• Manage the team of Customer Care & Quality Executives ensuring KPIs, objectives and targets are met
• Work closely with Delivery Team to ensure contractors are being managed to complete works within the agreed timescales
• Motivate, inspire, coach and develop individuals to achieve outstanding performance through personal leadership style and behaviour
• Responsible for setting and documenting the handover Standards agreed in the Employer Requirements and working with
• Delivery to ensure these are met

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

A Vacancy at Croydon Health Services NHS Trust.


Paediatric Neurodisability Health Care Assistant

*A rare opportunity has arisen for a Band 3 to join our team of HCAs as part of the Paediatric Neurodisability Nursing Team at St Giles School*

Tulip- The Paediatric Neurodisability Nursing Service have a Special School Nursing Team based out of St Giles School. The role will support CYP with disabilities and complex health needs to attend school by delivering daily planned healthcare interventions. HCAs support with enteral feeding, catheter and stoma care, assisting the nurses with the delivery of respiratory symptom management plans and the administration of risk assessed medications during the school day. The role comes with training and support offering the completion of the HCA care certificate as part of the initial preceptorship period.

Additional non-clinical tasks include reviewing continence needs and product provision via the Tena, Indigo system, management of stock and equipment including Nutricia Homeward, monitoring and recording of regular heights and weights and support during the delivery of public health clinics held at the school.

Please note this role isMonday- Friday 32.5hrs per week term time only 08.45-15.45and the salary will therefore be pro rata at 77% of the total AFC Band 3 with HCAs outer London allowance.



The Paediatric Neurodisability Nursing Team provides co-ordination and case management of children with highly complex and unstable long-term conditions in partnership with health, education and social care organisations.

The aim of the service is to provide a dedicated specialist children’s nurse to promote standards of excellence and manage the clinical risk of complex, unstable and vulnerable children in the community within the context of family centred care thereby reducing the need for secondary care interventions.

The Special School Nursing Pathwayfacilitates children and young people with healthcare needs, between the ages of 2 and 19 years of age, to access the education curriculum. The Band 3 healthcare assistants support the staff nurses to provide nursing care to children and young people with complex medical needs and learning disabilities carrying out daily clinical care as allocated by the nurse in charge. The post holder will work between the special schools in Croydon and be based at St Giles School.

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training. Croydon University Hospital plays an active role in training the clinicians of the future and works in partnership with major London universities

If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust then a career at Croydon Health Services could be just what you’re looking for.

Please see the attached supporting document which contains more information about the role, please contact the manager if you have any further questions. Please note, if sufficient amount of applicants are received this job may close earlier than it's closing date.

PLEASE NOTE: Advert will close once a sufficient amount of applications have been received.

Interview date: TBC


This advert closes on Tuesday 5 Nov 2024

Please see the attached supporting document which contains more information about the role, please contact the manager if you have any further questions. Please note, if sufficient amount of applicants are received this job may close earlier than it's closing date. PLEASE NOTE: Advert will close once a sufficient amount of applications have been received. Interview date: TBC