Total 6 Customer Service job vacancies in Castle Rock, CO 80108

• The Community Care (CC) Coordinator Registered Nurse (RN) is responsible for executing a streamlined approach to receiving, triaging, and directing timely, coordinated care.
• Incumbent demonstrates proficient practice and decision-making, deliberate planning, and critical thinking skills.
• The Incumbent possesses intimate knowledge of the internal referral care process, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and Veterans Health Administration (VHA) standards and guidelines.
• The Incumbent uses nursing knowledge and systems theory to assess, organize, facilitate, and guide Veterans through their full range of care options including internal/direct care in Veterans Affairs (VA) and care in the community.
• The Incumbent serves as a liaison to both internal and community providers and is responsible for managing the care of the Veteran throughout the consult process.
• The Incumbent supports the medical center's mission to improve timely access to care, ensure Veterans who want to receive care in the community are referred and scheduled into the community, and support the delivery of high quality, timely care to the Veteran receiving community services.
• The Incumbent will work collaboratively within the Office of Integrated Veteran Care (IVC) to triage Request for Services (RFS) to coordinate care processes defined by the IVC Field Guidebook to include developing a care coordination plan, reviewing medical documentation from community providers, communication of care coordination needs, and supporting the Veteran through the completion of the episode of care.
• The Incumbent will influence care outcomes by collaborating with members of the interdisciplinary team both within the Veterans Affairs (VA) and in the community.
• The Incumbent will comply with VA-mandated processes and use of health information solutions that serve to assess, document, exchange, and track care coordination information.
• The Incumbent ill utilize delegation of authority, if applicable, to function at their highest level of role performance and align high-quality care with key performance indicators to ensure practice standards meet patient care needs. Fosters a safe and supportive environment conducive to the professional development of healthcare professionals.
• Contributes professional nursing perspective in discussions with the interdisciplinary team.
• Partners with others to effect change and produce optimal outcomes. Supports colleagues through knowledge sharing to provide safe, quality nursing care.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday - Friday 8:00am - 4:30pm at the discretion of the department
Compressed/Flexible: Not Available
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $77,326 Per Year (VN 00)

Are you a hands-on, tech-savvy individual looking to grow in a dynamic role within a state-of-the-art testing facility? TOMRA, a global leader in sorting and recycling technology, is seeking a dedicated Warehouse Specialist to join the team at our Mining Test Centre in Sydney. In this role, you’ll work closely with our Test Centre Engineers and play a key part in preparing samples and ensuring smooth operations within the test centre.

Key Responsibilities:

• Geological Sample Preparation for Testing: Responsible for crushing, screening, splitting, and accurately labeling samples, ensuring all materials are well-organized and properly documented.
• Shipping and Receiving of Samples: Coordinate the dispatch and receipt of test samples. This includes gathering quotes, creating shipping manifests in MS Office, scheduling pickups, and checking in samples upon arrival.
• Sample Organization, Documentation, and Packaging: Efficiently manage, document, and package samples for testing.
• Forklift Operation: Safely operate forklifts to move large, heavy samples using various attachments, such as jib and drum attachments.
• Facility Maintenance and Cleaning: Perform general maintenance and cleaning to keep the test centre in optimal condition, with some manual handling tasks as required.
• Client Interaction: Welcome and assist visiting clients during specific witnessed testwork sessions.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf

Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf


The Medical Support Assistant in Patient Care Services at the Central Arkansas Veterans Healthcare system in North Little Rock, Arkansas is assigned to Health and Wellness System of the Department of Veterans Affairs Medical Center and may assist other inpatient/outpatient areas as needed.

The primary duties of the Medical Support Assistant (Advanced) may include but are not limited to:

• Directing and accomplishing a wide span of team Administration procedures
• Ensuring medical records are reviewed and coded prior to transfer out to another VA facility
• Entering appropriate codes from completed Encounter forms
• Extracting Encounter Forms/Prescription Profiles for clinic visits
• Identifying various chemical compounds, symbols, and abbreviations comprising medication orders
• Informing Health and Wellness Service of patient movements, i.e., discharge, consult, etc.
• Initiating referrals as needed and related forms, when ordered by physician
• Issuing meal tickets
• Maintaining census information of patients on applicable forms and/or through the computer terminal
• Making routine administrative decisions regarding administrative functions of the Health and Wellness system and Department of Veterans Affairs policies
• Managing consults for new patients
• Performing checking in/out clinic of visits
• Providing administrative guidance and support to a constantly changing professional staff
• Receiving and handling most customer callers, both personal and telephonic
• Recognizing and referring urgent messages to the clinical staff for immediate action
• Recording telephone messages such as detailed reports, x-rays, test results
• Routing information to appropriate departments for action
• Scheduling and notifying Health and Wellness personnel of patient appointments with various clinics and Services throughout the medical center
• Serving as the point of contact for Health and Wellness services
• Serving as the team clinic/scheduling liaison with other elements of the medical center, and with the public
• Sorting and distributing mail
• Transcribing and directing a wide variety of physician orders for inpatient and outpatients to include requests for diagnostic tests, medications, treatment activities, etc.
• Transferring patients in the computer between departments
• Using the Electronic Record System
• Verifying physicians' orders and forwarding requests in a timely manner to ensure proper care is provided
• Orienting new physicians, residents, interns, nurses and nursing students to Health & Wellness Services

Work Schedule: Monday - Friday 7:30am - 4:00pm and subject to change based on the needs of the service
Recruitment Incentive (Sign-on Bonus): Not Authorized
Permanent Change of Station (Relocation Assistance): Not Authorized
Pay: Competitive salary and regular salary increases.
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework: Not Authorized
Virtual: This is not a virtual position.
Functional Statement #: 598-00786-F
Permanent Change of Station (PCS): Not Authorized

Starting at $44,117 Per Year (GS 6)

The Supervisory Medical Support Assistant works collaboratively in an interdisciplinary coordinated care delivery model. The incumbent fully participates in the daily team led huddles and weekly team meetings where patient care planning and management occur. Independently manages position responsibilities with little supervision as well as set priorities and deadlines adjusting the flow and sequencing of the work to meet team and patient needs. Plans and directs programs at satellite outpatient clinics.


Duties include but are not limited to:

• Assigning and evaluating the work of subordinate staff;
• Resolving complex problems to ensure patient services are met;
• Evaluating new products, equipment, and systems in order to make recommendations for improved operations;
• Identifying educational or training needs;
• Making final decisions on selections;
• Evaluating performance, and taking disciplinary action when necessary.
• The employee has full administrative and professional responsibility for planning and directing the MSA's activities.
• Responsible for extracting and analyzing data in order to provide reports in support of performance measures to senior management.

Work Schedule: Monday - Friday; 8am-4:30pm
Financial Disclosure Report: Not required

Starting at $67,389 Per Year (GS 8)

Job Opportunity: Service Manager in South Shropshire

Salary: c. £30000

Benefits including:

• High quality training

• Enhanced annual leave allowance
• Health and wellbeing benefits
• Contributory Pension scheme
• Development opportunities
• High Street Discounts

Essential Requirements:

• Valid UK manual driving licence and own vehicle.
• Level 3/4 qualification, with a willingness to work towards Management Level 5.
• Experience in Positive Behaviour Support and the care sector.
• Supervisory or management experience.
• Experience working with individuals with learning disabilities and autism.
• Strong communication skills.
• Proficient in IT and systems.

We are seeking a dedicated Service Manager to lead and manage services for adults with learning disabilities in South Shropshire. This is a fantastic opportunity to support individuals in shared living environments and small care settings. As a Service Manager, you will work with established services to help our supported individuals reach their full potential.

Key Responsibilities:

• Oversee the daily management of services, ensuring high-quality support that promotes independence.
• Encourage participation in creative community and leisure activities.
• Inspire the team to think creatively, offering a diverse range of events and support.

About You:

• Significant experience in the adult care sector.
• Confident, with strong IT and system skills.
• Excellent communicator, able to engage with people at all levels.
• Knowledgeable in person-centred and positive behaviour support.
• Team-oriented, with the ability to solve issues effectively.

Click apply now to truly make a difference to the lives of the people you support and to join a leading, forward thinking provider.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.