Total 144 Customer Service job vacancies in Carlisle, CA1 3SX

Our client is looking for gangs of Controller of site safety (COSS's) to join their team for ongoing work in and around Workington/Carlisle area .

Rates of pay is £20 per hour.

To succeed as a controller of site safety you will need to hold the necessary PTS ticket

Benefits include ongoing well paid work, with PPE and training for the right candidates.

To apply today contact Denise Turpie denise.turpie@mcginley.co.uk

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

About the Role
Would you like to be part of a team who has won Best Regional Building Society for 7 years running? A team who believes that keeping financial advice on our high streets is important for everyone in our local communities.

Do you thrive in a face-to-face customer focused environment?

If so, our Customer Adviser role could be the perfect fit for you.

Utilising your outstanding people skills, you will be engaging with our customers on a daily basis, taking the time to listen and really understand their financial needs and goals.

Every day is different, from opening and setting up the tills ready for the working day ahead, making customer appointments, processing customer transactions at the counter, assisting in the opening of savings accounts to cashing up and closing at the end of the day!

But, amongst all of the busy day to day duties, taking the time to get the kettle on and have a cuppa with your colleagues is also very important to us!

This is a full time permanent role working Monday - Friday 9am - 5pm (plus Saturdays on a rota basis, usually one or two per month, paid as overtime)



About You
Being great with people and building relationships with customers are top of your skills list.

Strong listening skills and the ability to empathise are equally as important.

A natural team player, you will enjoy working closely with your branch colleagues, ensuring as a team that you deliver an outstanding customer experience whilst supporting the needs of our Society.

We understand you may not have worked in financial services before, and that’s OK, but the desire to learn and develop new skills will be important to us as you flourish in your new role.

In return, we’ll provide you with a tailored 12 week training programme in one of dedicated training hubs, development conversations and opportunities to grow and progress your career with us.



About Us
As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage application from candidates of all backgrounds. We believe that everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place the belong. A place to be you.

As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

A 35-hour weekly contract
25 days holiday each year plus bank holidays (increasing with length of service)
Bonus Scheme (paid annually) -On target 5%, up to 10% depending on performance
Colleague mortgage scheme and access to our financial advisors
Pension scheme – up to 9% employers’ contribution
Life assurance (4x salary) and income protection
Access to a range of wellbeing benefits, including medicash scheme
Electric car salary sacrifice scheme
Cycle to Work scheme
Above statutory family leave entitlement - 3 months full pay, 3 months half pay regardless of gender or route to parenthood
An extra day’s holiday for your birthday
The option to buy and sell holidays
Two paid volunteering days each year
A broad range of learning and development opportunities
Access to a range of high street and online discounts
Free onsite gym at Cobalt and access to a range of discounted/subsidised gym memberships nationwide
A wide range of recognition initiatives to recognise and reward great performance
Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy at Sarah.smith@newcastle.co.uk

About the Role
Would you like to be part of a team who has won Best Regional Building Society for 7 years running? A team who believes that keeping financial advice on our high streets is important for everyone in our local communities.

Do you thrive in a face-to-face customer focused environment?

If so, our Customer Adviser role could be the perfect fit for you.

Utilising your outstanding people skills, you will be engaging with our customers on a daily basis, taking the time to listen and really understand their financial needs and goals.

Every day is different, from opening and setting up the tills ready for the working day ahead, making customer appointments, processing customer transactions at the counter, assisting in the opening of savings accounts to cashing up and closing at the end of the day!

But, amongst all of the busy day to day duties, taking the time to get the kettle on and have a cuppa with your colleagues is also very important to us!

This role is part time working 21 hours per week between Monday - Friday 9am - 5pm, plus Saturdays on a rota basis (paid as over time). Typically you will work up to 2 Saturdays per month.



About You
Being great with people and building relationships with customers are top of your skills list.

Strong listening skills and the ability to empathise are equally as important.

A natural team player, you will enjoy working closely with your branch colleagues, ensuring as a team that you deliver an outstanding customer experience whilst supporting the needs of our Society.

We understand you may not have worked in financial services before, and that’s OK, but the desire to learn and develop new skills will be important to us as you flourish in your new role.

In return, we’ll provide you with a tailored 12 week training programme in one of dedicated training hubs, development conversations and opportunities to grow and progress your career with us.



About Us
As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage application from candidates of all backgrounds. We believe that everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place the belong. A place to be you.

As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

A 35-hour weekly contract
25 days holiday each year plus bank holidays (increasing with length of service)
Bonus Scheme (paid annually) -On target 5%, up to 10% depending on performance
Colleague mortgage scheme and access to our financial advisors
Pension scheme – up to 9% employers’ contribution
Life assurance (4x salary) and income protection
Access to a range of wellbeing benefits, including medicash scheme
Electric car salary sacrifice scheme
Cycle to Work scheme
Above statutory family leave entitlement - 3 months full pay, 3 months half pay regardless of gender or route to parenthood
An extra day’s holiday for your birthday
The option to buy and sell holidays
Two paid volunteering days each year
A broad range of learning and development opportunities
Access to a range of high street and online discounts
Free onsite gym at Cobalt and access to a range of discounted/subsidised gym memberships nationwide
A wide range of recognition initiatives to recognise and reward great performance
Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy at Sarah.smith@newcastle.co.uk

McGinley are looking for a Design Manager in the Carlisle area!

Job Details:

• Design Manager required for Substation project in Carlisle, Cumbria
• Standard Delivery Design Manager role i.e. drawing development/ commenting, compliance checking, satisfying Client requirements, consultant/ sub-contractor management etc.
• Specific experience of fit-out and facade works would be required.
• Will be required on site for the majority of the week

If you are interested then please apply here, alternatively please send your CV to Hugh @ hugh.gaffney@mcginley.co.uk

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Important Information Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date. For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed. If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so. Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months. Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months. As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits. A lease car may be available for this position; further details will be provided upon appointment if applicable. 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme Excellent opportunities for development Competitive NHS Pension scheme Access to NHS discounts with retailers and leisure companies EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems These schemes are subject to availability

Job Description

To support the early years team in administrative, practical and organisational tasks and also to support the learning activities of the children.

Responsibilities

Contribute to the effective organisation and use of resources.

Contribute to the quality of care and welfare of pupils.

Support the needs of pupils in effectively accessing the curriculum.

Support the quality of learning and teaching in the Nursery.

The Individual

Experience of working with children under 5 years

Having achieved or working towards the following qualifications:

NC Early Education and Childcare or equivalent

Or

SVQ Level 2 Social Services (Children and Young People)

SSSC Registered (current registration or registration within 6 months of taking up post)

Effective organisation skills.

Effective communication skills.

Enjoy working with children.

Flexible and adaptable approach.

Ability to work as part of a team.

Closing Date: 12 July 2024

Starting Salary: £23645 (pro rata)

£12.29 per hour

20 hours per week (term time)

For further information, contact Bev Ashworth - 07966 299828

Proud member of the Disability Confident employer scheme

Service Care Solutions are recruiting a Permanent Scrub Nurse to work at one of our brand new purpose-built Ophthalmic facilities in Carlisle.

Shifts: Monday to Saturday

Shift Times: between 08:00-18:00 Days | 37.5

Salary: £30,970 - £40501

The service is a modern purpose-built facility equipped with the latest technology offering Ophthalmic Healthcare and Surgery.

Responsibilities:

• As a Registered General Nurse, you will work as part of a multidisciplinary team delivering the highest standard of care to our patients. You will have a passion for delivering excellent nursing care in a dynamic and innovative theatre environment.
• Responsible for participating in all aspects of the ophthalmic service including surgery, pre-operative assessment, and post-operative care.
• Undertake all care for patients whilst in the hospital including diagnostic tests and post-operative care.
• Admission and discharge of patients on a theatre day.
• Administer drugs in accordance to the NMC guidelines for the safe and secure handling of medicines.
• Provide scrub experience for clinical procedures.
• Assist the consultant and clinical team in the delivery of all ophthalmic care.
• Prepare all areas prior to any clinical activities, ensuring all equipment is checked and ready for use.
• Manages all the theatre equipment on a daily basis.
• Provide cover at nearby clinics when required

Benefits:

• Competitive Salary Bandings including annual pay reviews.
• Work life balance shifts of 4-day a week and 1 in 4 Saturdays (over time is available as and when required).
• 33 days holidays (includes bank holidays) increasing with length of service.
• Bonus 1 - January - potential to earn up to 5% hospital/company related bonus.
• Bonus 2 - June - potential to earn up to 5% individual performance related bonus.
• Recommend a Friend Scheme (£350 reward for both you and your friend)
• Free Quarterly Snacks
• Company Pension Scheme
• Time in lieu scheme, if you go over your contracted hours, we will give you your time back (we want our staff to feel appreciated and valued).
• Free Annual Flu Vaccination
• Paid DBS
• Mindfulness Sessions
• Cycle to Work Scheme
• Eye Test Policy
• Continuous training and development programme through our internal learning management system and clinical training team to help enhance your skills.
• Relocation package available

Interested? Please contact Carly Harrison at Service Care Solutions.

Rail Gorment




Join Rail Gourmet
- Catered to Your Career!
Rail Gourmet is seeking a motivated individual to join our team as Customer Service Assistant at Carlisle.

Join Rail Gourmet UK, the leading provider of catering and on-board services to the British Railway Industry. Operating from over 40 service centres nationwide and employing over 1000 people in the UK alone, our commitment is to deliver a service that is First Class – Consistently.

Position: Customer Service Assistant Location: Carlisle StationHours: Full Time (40 hours per week)Shifts: VariedPay Rate: £ 12 per hour

RESPONSIBILITIES FOR CUSTOMER SERVICE ASSISTANT:

- Drive platform trucks for train-side deliveries (Full training provided)
- Load/offload catering equipment/stock from trains
- Order assembly and stock control
- Comply with Health & Safety/Food Hygiene Regulations
REQUIREMENTS FOR CUSTOMER SERVICE ASSISTANT:

- Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
WHY JOIN US?

- Award winning training and development with access to apprenticeships
- Help@Hand app
- from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
- Up to 50% employee discount on a variety of SSP brands and franchises across the UK including M&S, Starbucks, Burger King, Caffe Ritazza, and many more!
- Discounted meal on shift
- Discount on shopping, days out, health and wellbeing, cinemas and more!
- UK Pension
- Share Incentive Scheme
- Life Assurance
- Cycle to Work Scheme
- Wellbeing Support: Retail Trust
- Family Friendly Leave
Feel like you could belong at RG? Apply now and start the best part of your journey!

Rail Gourmet are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Important Information Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date. For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed. If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so. Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months. Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months. As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits. A lease car may be available for this position; further details will be provided upon appointment if applicable. 27 day holiday scheme rising to 33 after 10 years Flexible working Scheme Excellent opportunities for development Competitive NHS Pension scheme Access to NHS discounts with retailers and leisure companies EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems These schemes are subject to availability

You will be working in one of our Extra Care block of flats in Carlisle. We provide 24 hour support for adults with learning disabilities and physical disabilities, providing some 1-2-1 support and responding to needs when required. The role of the support worker is varied and the team is committed to enabling people to live a full life. The nature of peoples needs can extend to fully supporting people with all aspects of daily living; personal care, cooking, medication, cleaning and budgeting, to enabling people to go shopping, access employment and education, attending regular social events, with the people we support encouraged to try new experiences. We tailor our services to enable people to be as independent as possible. Staff will empower people to have a wide range of experiences and to get the best out of all that they do to enjoy life. Shift Patterns This is a 24 hour service, therefore flexibility is essential. You will be working a range of shifts from 7:00am to 2:00/3:00pm and 2:00/3:00 pm to 9:00/10:00pm, sleep ins or waking nights, some weekends. Please note that the shifts may vary. Bank Positions also available. Average potential earnings are £26,066 based on 37 hours. *Potential average earnings are a culmination of colleagues working additional shifts and where applicable sleep ins** ** sleep ins are not required in all services ***not all colleagues will work overtime and therefore potential earnings will differ What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career we want to support you in every way we can with our total reward package that includes: Comprehensive learning and development opportunities so we can invest in your future were proud to have a silver accreditation from Investors in People. Choose from our range of courses to gain recognised qualifications 28 days paid holiday a year, increasing with each year of service up to 30 days. Plus the option to buy or sell additional holidays and spread the cost An exclusive discounts hub for TP colleagues, to help make your money go further including high street shopping, pubs and restaurants, mobile phones, gym memberships, and much more. Youll also have access to the Blue Light Card, for even more discounts and savings! Flexible working solutions to support your work-life balance Life Assurance of up to 3x annual salary and a competitive Pension Scheme to support your savings and security Access to our Rightsteps Therapy service free, confidential telephone based counselling sessions, access to an online wellbeing platform, and a Financial Education hub to support your total wellbeing A 24/7 Employee Assistance Programme including a Digital GP, legal advice and more all free to you and your immediate family Recognition awards to recognise colleagues inspirational work and dedication, as well as Long Service bonuses to celebrate your commitment to us Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans A £300 bonus if you successfully refer a friend as a new colleague through our Refer a Friend scheme, as a thanks from us!

We are excited to announce that we are now recruitingFULL-TIME Support WorkersatKirk House, Pennine Way, Carlisle, Cumbria, CA1 3QD

We are holding an open day on Monday 29th April for Support Workers @ our Kirk House, Service from 10 am - 2pm. You must bring a copy of your CV with you and WE DO NOT OFFER SPONSORSHIP so please do not attend if this is required. We will do our best to interview on the day but this will be dependent upon the volume of candidates we have attending. If you are not seen on the day and are a suitable candidate we will arrange a separate interview on another day.

We are only looking for FULL-TIME support workers and you must be able to work days/nights/weekends on a rotating shift pattern.

At Northern Healthcare you can build meaningful relationships and a fulfilling career as a key member of our team. Our Mental Health Support Workers are at the heart of our services. Our team are special, and they help us to create mental health recovery services full of joy and laughter, whilst overcoming challenges together and lifting each other up.

Each day is different, and you help make it special

You will enhance the lives of our residents, support their families, and be an integral part of a wider mental health support network within your local community.

Our residents need support with daily living tasks such as cooking, appointments, medication and money management. You will help encourage and support our residents to re-learn skills and tackle new ones in a safe and supportive environment.

You will celebrate every step our residents take on their path to greater independence and mental health recovery no matter how small. Supporting them through difficult times whilst learning from your colleagues as part of a multi-disciplinary team.

Supporting you and your career

From day one we will help you find your feet, with our new induction programme, buddy scheme and virtual learning programme. We provide all the training you need to support your residents to take their next steps whilst developing your career, confidence and knowledge.

As an adult Mental Health Support Worker, you will complete a variety of training such as the Care Certificate, behaviour support and first aid. Many of our Support Workers have completed an Apprenticeship in Health and Social Care (Level 2,3 and 5), business administration qualifications and management training.

The possibilities are truly endless for you as a Support Worker at Northern Healthcare. If you have the drive and dedication, you can progress through to Team Leader, Deputy Service Manager, Service Manager and onwards!

Not the route for you? No problem, you could become a Support Worker Champion in a specialised field, or if you’re happy where you are then we can support you to thrive in your role.

Whatever your next step, we will help you get there.

Where you’ll work:Kirk House, Pennine Way, Carlisle, Cumbria, CA1 3QD

Each service has its own character and our team are fundamental in creating a happy and trusting culture which our residents are proud to call home.

Your role details
• Full-time 38.5 hours per week
• Competitive hourly rate of £11.60
• Enhanced Disclosure & Barring Service (DBS) check, prior to starting with us
• minimum of two references that must cover the last 3 years If you have worked with vulnerable adults in the past we will be required to request references for each of these employers too

Benefits
• Company pension scheme
• Free car parking (at most sites)
• Free enhanced disclosure check (DBS)
• Blue Light Card (online offers and in-store discounts)
• Blue Light Insurance
• 25 days annual leave + statutory bank holidays
• Refer a friend scheme - earn up to £250 using our Care Friends App.
• Access to discounted products + services (care worker benefits)
• Sovereign Healthcare Cover - including dental, optical, prescriptions and physiotherapy*
• Free Employee Assistant Programme - offering holistic solutions, physiotherapy, mental health support and workplace adjustments
• Annual staff awards and ongoing employee recognition scheme
• Monthly NHC Value champion awards
• Career development and on the job learning opportunities
• Induction + buddy programme
• Train towards NVQ in Health + Social Care





Your responsibilities as a Support Worker
• Ensure that our service users are at the heart of everything we do.
• Support and guide service users with day-to-day activities enabling them to be able to live a full and as independent life as possible. This may include help to manage budgeting, domestic tasks, or meal preparation
• Support and guide service users with grocery shopping and attending routine appointments.
• Support service users whilst taking of prescribed medication.
• Support service users to be as active as they would like to be as part of their local community, whilst encouraging them to try out new things. These could include days out, family visits or arranging to go to college or use their local leisure facilities.
• Regularly review support plans whilst ensuring that they are committed to working toward their needs and aspirations.
• Working positively and collaboratively with other colleagues within the team
• Work within and implement our policy and procedure, including confidentiality and safeguarding.
• Escalate as appropriate any concerns or issues in a timely manner.
• To maintain and keep accurate records whilst reporting in a factual and ‘person centred’ approach.
• Ideally, you will have some experience as a support worker or have gained your level 2 or 3 in Health and Social Care


This advert closes on Wednesday 31 Jul 2024

Proud member of the Disability Confident employer scheme

We are excited to announce that we are now recruitingFULL-TIME Support WorkersatKirk House, Pennine Way, Carlisle, Cumbria, CA1 3QD

We are only looking for FULL-TIME support workers and you must be able to work days/nights/weekends on a rotating shift pattern.

At Northern Healthcare you can build meaningful relationships and a fulfilling career as a key member of our team. Our Mental Health Support Workers are at the heart of our services. Our team are special, and they help us to create mental health recovery services full of joy and laughter, whilst overcoming challenges together and lifting each other up.

Each day is different, and you help make it special

You will enhance the lives of our residents, support their families, and be an integral part of a wider mental health support network within your local community.

Our residents need support with daily living tasks such as cooking, appointments, medication and money management. You will help encourage and support our residents to re-learn skills and tackle new ones in a safe and supportive environment.

You will celebrate every step our residents take on their path to greater independence and mental health recovery no matter how small. Supporting them through difficult times whilst learning from your colleagues as part of a multi-disciplinary team.

Supporting you and your career

From day one we will help you find your feet, with our new induction programme, buddy scheme and virtual learning programme. We provide all the training you need to support your residents to take their next steps whilst developing your career, confidence and knowledge.

As an adult Mental Health Support Worker, you will complete a variety of training such as the Care Certificate, behaviour support and first aid. Many of our Support Workers have completed an Apprenticeship in Health and Social Care (Level 2,3 and 5), business administration qualifications and management training.

The possibilities are truly endless for you as a Support Worker at Northern Healthcare. If you have the drive and dedication, you can progress through to Team Leader, Deputy Service Manager, Service Manager and onwards!

Not the route for you? No problem, you could become a Support Worker Champion in a specialised field, or if you’re happy where you are then we can support you to thrive in your role.

Whatever your next step, we will help you get there.

Where you’ll work:Kirk House, Pennine Way, Carlisle, Cumbria, CA1 3QD

Each service has its own character and our team are fundamental in creating a happy and trusting culture which our residents are proud to call home.

Your role details
• Full-time 38.5 hours per week
• Competitive hourly rate of £11.60
• Enhanced Disclosure & Barring Service (DBS) check, prior to starting with us
• minimum of two references that must cover the last 3 years If you have worked with vulnerable adults in the past we will be required to request references for each of these employers too

Benefits
• Company pension scheme
• Free car parking (at most sites)
• Free enhanced disclosure check (DBS)
• Blue Light Card (online offers and in-store discounts)
• Blue Light Insurance
• 25 days annual leave + statutory bank holidays
• Refer a friend scheme - earn up to £250 using our Care Friends App.
• Access to discounted products + services (care worker benefits)
• Sovereign Healthcare Cover - including dental, optical, prescriptions and physiotherapy*
• Free Employee Assistant Programme - offering holistic solutions, physiotherapy, mental health support and workplace adjustments
• Annual staff awards and ongoing employee recognition scheme
• Monthly NHC Value champion awards
• Career development and on the job learning opportunities
• Induction + buddy programme
• Train towards NVQ in Health + Social Care





Your responsibilities as a Support Worker
• Ensure that our service users are at the heart of everything we do.
• Support and guide service users with day-to-day activities enabling them to be able to live a full and as independent life as possible. This may include help to manage budgeting, domestic tasks, or meal preparation
• Support and guide service users with grocery shopping and attending routine appointments.
• Support service users whilst taking of prescribed medication.
• Support service users to be as active as they would like to be as part of their local community, whilst encouraging them to try out new things. These could include days out, family visits or arranging to go to college or use their local leisure facilities.
• Regularly review support plans whilst ensuring that they are committed to working toward their needs and aspirations.
• Working positively and collaboratively with other colleagues within the team
• Work within and implement our policy and procedure, including confidentiality and safeguarding.
• Escalate as appropriate any concerns or issues in a timely manner.
• To maintain and keep accurate records whilst reporting in a factual and ‘person centred’ approach.
• Ideally, you will have some experience as a support worker or have gained your level 2 or 3 in Health and Social Care


This advert closes on Friday 26 Jul 2024

Proud member of the Disability Confident employer scheme

We are excited to announce that we are now recruiting forSupport Workers at Kirk House, Pennine Way, Carlisle, Cumbria, CA1 3QD

At Northern Healthcare you can build meaningful relationships and a fulfilling career as a key member of our team. Our Mental Health Support Workers are at the heart of our services. Our team are special, and they help us to create mental health recovery services full of joy and laughter, whilst overcoming challenges together and lifting each other up.

Each day is different, and you help make it special

You will enhance the lives of our residents, support their families, and be an integral part of a wider mental health support network within your local community.

Our residents need support with daily living tasks such as cooking, appointments, medication, some personal care and money management. You will help encourage and support our residents to re-learn skills and tackle new ones in a safe and supportive environment.

You will celebrate every step our residents take on their path to greater independence and mental health recovery no matter how small. Supporting them through difficult times whilst learning from your colleagues as part of a multi-disciplinary team.

Supporting you and your career

From day one we will help you find your feet, with our new induction programme, buddy scheme and virtual learning programme. We provide all the training you need to support your residents to take their next steps whilst developing your career, confidence and knowledge.

As an adult Mental Health Support Worker, you will complete a variety of training such as the Care Certificate, behaviour support and first aid. Many of our Support Workers have completed an Apprenticeship in Health and Social Care (Level 2,3 and 5), business administration qualifications and management training.

The possibilities are truly endless for you as a Support Worker at Northern Healthcare. If you have the drive and dedication, you can progress through to Team Leader, Deputy Service Manager, Service Manager and onwards!

Not the route for you? No problem, you could become a Support Worker Champion in a specialised field, or if you’re happy where you are then we can support you to thrive in your role.

Whatever your next step, we will help you get there.

Where you’ll work:Kirk House, Pennine Way, Carlisle, Cumbria, CA1 3QD

Each service has its own character and our team are fundamental in creating a happy and trusting culture which our residents are proud to call home.

Your role details
• Full-time 38.5 hours per week
• Competitive hourly rate £11.60 per hour rotational shift pattern 8am-8pm (day shifts) 8pm-8am (waking nights)
• Enhanced Disclosure & Barring Service (DBS) check, prior to starting with us
• minimum of two references that must cover the last 3 years If you have worked with vulnerable adults in the past we will be required to request references for each of these employers too

Benefits
• Company pension scheme
• Free car parking (at most sites) central to local transportation links
• Free enhanced disclosure check (DBS)
• Blue Light Card (online offers and in-store discounts)
• Blue Light Insurance
• 25 days annual leave + statutory bank holidays
• Refer a friend scheme
• Access to discounted products + services (care worker benefits)
• Sovereign Healthcare Cover - including dental, optical, prescriptions and physiotherapy*
• Free Employee Assistant Programme - offering holistic solutions, physiotherapy, mental health support and workplace adjustments
• Annual staff awards and ongoing employee recognition scheme
• Monthly NHC Value champion awards
• Career development and on the job learning opportunities
• Induction + buddy programme
• Train towards NVQ in Health + Social Care





Your responsibilities as a Support Worker
• Ensure that our service users are at the heart of everything we do.
• Support and guide service users with day-to-day activities enabling them to be able to live a full and as independent life as possible. This may include help to manage budgeting, domestic tasks, or meal preparation, assistance with personal care needs.
• Support and guide service users with grocery shopping and attending routine appointments.
• Support service users whilst taking of prescribed medication.
• Support service users to be as active as they would like to be as part of their local community, whilst encouraging them to try out new things. These could include days out, family visits or arranging to go to college or use their local leisure facilities.
• Regularly review support plans whilst ensuring that they are committed to working toward their needs and aspirations.
• Working positively and collaboratively with other colleagues within the team
• Work within and implement our policy and procedure, including confidentiality and safeguarding.
• Escalate as appropriate any concerns or issues in a timely manner.
• To maintain and keep accurate records whilst reporting in a factual and ‘person centred’ approach.
• Ideally, you will have some experience as a support worker or have gained your level 2 or 3 in Health and Social Care


This advert closes on Friday 28 Jun 2024

Proud member of the Disability Confident employer scheme

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information, please see the additional information link which can be viewed under the read this before applying section. Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Important Information Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date. For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed. If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so. Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months. Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months. As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits. A lease car may be available for this position; further details will be provided upon appointment if applicable. 27 day holiday scheme rising to 33 after 10 years Flexible working Scheme Excellent opportunities for development Competitive NHS Pension scheme Access to NHS discounts with retailers and leisure companies EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems These schemes are subject to availability

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date. For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed. If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so. Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months. Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months. As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits. A lease car may be available for this position; further details will be provided upon appointment if applicable. 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme Excellent opportunities for development Competitive NHS Pension scheme Access to NHS discounts with retailers and leisure companies EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems These schemes are subject to availability