Total 6 Customer Service job vacancies in Burnley, BB10 2PQ

1. Primary Duties and Areas of Responsibility Liaise with GPs regarding the practice palliative care register, promoting the use of the EARLY clinical search tool to proactively identify those who may be in the last 12 months of their life but not on the palliative care register. Support with the clinical validation process and where clinically appropriate review those who may benefit from having an advance care planning discussion Ensure correct documentation and coding is recorded via EMIS to allow information sharing via EPACCS and other modes of information sharing Act as a core member of the wider PCN MDT liaising with other providers of palliative and end of life care to refer and/or signpost to other services to meet the needs of the person and those important to that individual. Coordinate palliative care register meetings, ensuring individuals have access to equitable care whilst ensuring those with complex needs, including symptom management, have a GP review Utilising advance communication skills undertake a holistic assessment of the individuals physical, psychosocial, emotional and spiritual needs to elicit their preferences and wishes. With regards to the above, formulate the individuals advance care plan ensuring they, and those close to them, are central to the future care shared decision-making process. Recognising inequalities in palliative and end of life care, to lead on the collection of quantative and qualitative data, the development of a quality improvement plan and reporting to monitor progress Auditing and reporting on the key deliverables and progress of the quality improvement pilot to the Pennine Lancashire Palliative and End of Life Care Steering Group, sharing best practice across Lancashire & South Cumbria primary care organisations Feed into the management and development of the ACPP role within the 6-month pilot Feed into the National Palliative Care Agenda and program of work 2. Education, Training and Development Demonstrates self-development through continuous professional development activity; working alongside clinical pharmacist to identifying areas to develop Participates in the delivery of formal education programmes Demonstrates an understanding of current educational policies relevant to working areas of practice and keeps up to date with relevant clinical practice. To participate/undertake staff surveys and routine audits as and when required Review and agrees new ways of working to ensure best use of systems Participate within team competencies to ensure quality of service. 3. Health and Safety/Risk Management The post-holder must comply at all times with the organisations Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System. The post-holder will comply with the Data Protection Act (1984) and the Access to Health Records Act (1990). 4. Infection Control All staff must comply with Prevention and Control of Infection Policies and complete any related mandatory training. 5. Equality and Diversity The post-holder must co-operate with all policies and procedures designed to ensure equality of employment. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation, religion etc. 6. Respect for Patient Confidentiality All members of staff are bound by the requirements of the Data Protection Act 1998. Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisation may only be divulged to authorised persons in accordance with policies and procedures, IG regulations and Data Protection Act relating to confidentiality and the protection of personal and sensitive data 7. Special Working Conditions The post-holder is required to travel independently between sites (where applicable), and to attend meetings etc. hosted by other agencies. The post-holder may have contact with body fluids i.e. wound exudates, urine etc. while in clinical practice. 8. Development Review Key performance objectives, development needs and completion of a Personal Development Plan will be discussed and agreed at Probation/Appraisal Reviews. Job Description Agreement This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within primary care. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of primary care. Please note that this Role will require you to work across several practices within East Lancashire, so own transport is a must.

A Vacancy at Lancashire & South Cumbria NHS Foundation Trust.


We have an exciting opportunity for a Senior Clinical Psychologist (or a newly qualified psychologist interested in a preceptorship role) to join one of the Complex Community Care Teams based at East Lancashire Child and Adolescent Service (ELCAS), Burnley General Hospital. The Complex Community Care Teams are innovative and dynamic multidisciplinary CAMHS teams, that provide essential mental health support to enhance the social and psychological development of young people who are experiencing complex mental health difficulties.

The multi-disciplinary teams (MDT) are made up of Consultant Child Psychiatrist’s and mental health practitioners who have skills in a range of therapeutic modalities/specialisms, including but not limited to CBT, Family Therapy, SFP, IPT-A, art psychotherapy, counselling and non-medical prescribing. The successful candidate will also be working alongside other clinical psychologists within ELCAS and will join a large network of clinical psychologists as part of the Specialist Network in LSCFT.

We are looking for an enthusiastic, hardworking individual, who has excellent relational and interpersonal skills and a genuine commitment to working with children, young people and families.

Candidates not yet meeting all requirements for appointment at Band 8a can be considered for appointment at Band 7. Progression to the 8a pay band would be conditional upon demonstration of the required competencies via evaluation and job performance.

The successful candidate will work in one of the Complex Community Care Teams, delivering the highest quality, evidence-based clinical care and treatment for children, young people and their families. The post holder will work closely with other team members from a variety of professional and therapeutic backgrounds and will provide a psychological perspective to cases. The successful candidate will manage a caseload of complex young people with a variety of mental health disorders up to the age of 18. The post holder will work across East Lancashire and will be expected to travel and work from various clinical locations as required.

The role will involve but is not limited to:
• Providing high-quality specialist psychological assessment, formulation, evidence-based psychological therapy and evaluation, including ROMS.
Supervising assistant, trainee and clinical psychologists, as well as other colleagues (band 8a).
• Offering advice and consultation to non-psychological colleagues and to other non-professional carers, where psychological intervention is a key aspect of treatment programmes.
• Working autonomously within professional guidelines and the overall framework of the service’s policies and procedures.
• Utilising research skills for audit, policy and service development within the area served by the service.
• Contributing to service development, training and work towards leading on a specialist area of interest (band 8a).

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

ELCAS, part of the Specialist Network, is a specialist provider of mental health services for Children, Young People and their families and is rated Outstanding by the CQC. At ELCAS our vision is to be a recognised centre of excellence that exceeds people’s expectations. As well as rated Outstanding by the CQC, we are accredited by the Quality Network for Community CAMHS, part of the Royal College of Psychiatry Centre for Quality Improvement.

At ELCAS, we are proud of our close relationships we have with other departments within the Trust and we also have strong relationships with a range of third sector agencies and University training providers through our CYP Psychological Trainings Partnership.

ELCAS has a strong track record of support for staff and for staff development. We want to support you in developing your career in children, young people and young adults’ mental health, and give you the opportunity to drive your ideas forward, having a positive impact on the lives of children and young people.

Please see the attached job descriptions and person specification for more information about the role.


This advert closes on Monday 9 Dec 2024

Prestige Nursing East Lancashire is looking for new Night Care Assistants to join our growing team supporting individuals within their own homes and care settings.

Experience of working in care is preferred, but not essential but you will require access to your own vehicle - mileage is paid.

Having secured a significant amount of new work opportunities, we need compassionate, committed, caring staff to join our team and support our service users across the region.

We provide all new members with our mandatory training programme, and further client-specific training where necessary.

We offer our members a variety of work patterns with service users on care routes throughout Accrington, Blackburn, Burnley, Colne, Darwen, Nelson, and surrounding areas.

We endeavour to keep you working as close to home as possible, but you will require access to your own vehicle and a full UK driving licence.

The Role:

Tasks may include:

• Personal care tasks; including washing and toileting
• Administering medication
• Encouraging diet and fluid intake
• Promoting independence
• Completing documentation to a high standard
• Using Prestige's call monitoring service

Night Care Assistants are typically required to work between:

22:00 - 07:00

20:00 - 0800

About us:

Prestige Nursing East Lancashire is a family-run business, providing a wide range of healthcare solutions to individuals within their own homes and care settings.

We pride ourselves on a reputation for providing excellent care services and being one of the best care and support agencies in East Lancashire. We strive to provide a high standard of care to all of our service users.

Feedback on our services from staff and service users includes:

'I wish I had joined Prestige years ago. One hundred percent a pleasure to work for.'

'The staff I worked with worked well as a team and management were very helpful.'

'The best agency I have worked for by far. They keep me updated, there is good communication and they give me more than enough work.'

'I don't know how we would have coped without Prestige's support, members of the care team have felt like family at times.'

'I cannot fault the attention to care that my mother received throughout the pandemic. Despite challenging circumstances, the carers and branch team at Prestige Nursing East Lancs have done everything possible to keep our family safe, supported and happy. We cannot praise them enough.'

'As a previous employee of prestige, I can safely say, anyone looking for work who is willing to put the effort in, genuinely cares, and is willing to work hard, will have opportunity to grow both in their career and in their annual income! You will get what you give with this company, and they will do their best to accommodate your wishes. I absolutely recommend it to anyone experienced in the health and social care sector.'

Our family truly cares about the well-being of all staff and service users and strives to achieve the best possible outcomes for all stakeholders.

Why work for Prestige?

• Access to Prestige's extensive free training programs.
• Access to external training providers in NVQ 2,3,5 in Health and Social Care.
• Ongoing in-house training to extend your knowledge of working practice.
• Weekly pay into your bank, along with accrued holiday pay.
• Flexible working hours.
• Free uniform.

"By submitting your details, you acknowledge that Prestige Nursing Ltd is collecting, processing and using your personal data for managing your application and establishing an applicant database. For more information, please visit our Applicant Policy"

WE CAN FAST TRACK YOU APPLICATION IF YOUR DBS IS ON THE UPDATE SERVICE

*pay rates are inclusive of holiday pay at 12.07%*

Prestige Nursing East Lancashire is looking for new members to join our growing team supporting individuals within their own homes and care settings.

Experience of working in care is preferred, but not essential but you will require access to your own vehicle if completing day shifts - mileage is paid.

Having secured a significant amount of new work opportunities, we need compassionate, committed, caring staff to join our team and support our service users across the region.

We provide all new members with our mandatory training programme, and further client-specific training where necessary.

We offer our members a variety of work patterns with service users on care routes throughout Accrington, Blackburn, Burnley, Colne, Darwen, Nelson, and surrounding areas.

We endeavour to keep you working as close to home as possible, but you will require access to your own vehicle and a full UK driving licence.

The Role:

Tasks may include:

• Personal care tasks; including washing and toileting
• Administering medication
• Encouraging diet and fluid intake
• Promoting independence
• Completing documentation to a high standard
• Using Prestige's call monitoring service

Members are typically required to work between:

08:00 - 14:00

14:00 - 22:00

18:00 - 22:00

22:00 - 07:00

About us:

Prestige Nursing East Lancashire is a family-run business, providing a wide range of healthcare solutions to individuals within their own homes and care settings.

We pride ourselves on a reputation for providing excellent care services and being one of the best care and support agencies in East Lancashire. We strive to provide a high standard of care to all of our service users.

Feedback on our services from staff and service users includes:

'I wish I had joined Prestige years ago. One hundred percent a pleasure to work for.'

'The staff I worked with worked well as a team and management were very helpful.'

'The best agency I have worked for by far. They keep me updated, there is good communication and they give me more than enough work.'

'I don't know how we would have coped without Prestige's support, members of the care team have felt like family at times.'

'I cannot fault the attention to care that my mother received throughout the pandemic. Despite challenging circumstances, the carers and branch team at Prestige Nursing East Lancs have done everything possible to keep our family safe, supported and happy. We cannot praise them enough.'

'As a previous employee of prestige, I can safely say, anyone looking for work who is willing to put the effort in, genuinely cares, and is willing to work hard, will have opportunity to grow both in their career and in their annual income! You will get what you give with this company, and they will do their best to accommodate your wishes. I absolutely recommend it to anyone experienced in the health and social care sector.'

Our family truly cares about the well-being of all staff and service users and strives to achieve the best possible outcomes for all stakeholders.

Why work for Prestige?

• Access to Prestige's extensive free training programs.
• Access to external training providers in NVQ 2,3,5 in Health and Social Care.
• Ongoing in-house training to extend your knowledge of working practice.
• Weekly pay into your bank, along with accrued holiday pay.
• Flexible working hours.
• Free uniform.

"By submitting your details, you acknowledge that Prestige Nursing Ltd is collecting, processing and using your personal data for managing your application and establishing an applicant database. For more information, please visit our Applicant Policy"

WE CAN FAST TRACK YOU APPLICATION IF YOUR DBS IS ON THE UPDATE SERVICE

*pay rates are inclusive of holiday pay at 12.07%*

Job Role: Care Assistant

Job Type: Zero Hours Contract

Key Responsibilities:
• Assisting clients with their personal care needs such as bathing, dressing, and grooming
• Helping clients with mobility and daily activities
• Monitoring and reporting any changes in clients' health and well-being
• Assisting with medication administration
• Providing companionship and emotional support to clients
• Maintaining accurate and up-to-date records
• Communicating effectively with clients, family members, and other healthcare professionals

Qualifications:
• NVQ Health and Social Care Level 2 (Desirable)

Pro Assist Healthcare is seeking a dedicated Care Assistant to provide care and support to residents in residential care homes. An NVQ Health and Social Care Level 2 is desirable but not essential.

The position is on a zero-hour contract, you will be required to undergo an enhanced DBS check unless you are registered with DBS Update Service.

You must be able to provide a valid right to work in the UK to be considered for this role.

If you are passionate about providing care and support to others, we are looking for, please apply for this exciting opportunity today. we would love to hear from you.

Pro Assist Healthcare Ltd is an equal opportunity employer and welcomes applications from all qualified individuals.

*Please Note: We do not currently offer any sponsorships*

Are you caring, compassionate and would like to make a difference to someone’s life? Then come and join us for a rewarding career in care. We are looking for a Care Support Worker to join our team to support a client based in Burnley. Full training will be given to set you on your path to being a Care Support Worker. This is a Part Time position offering 18 hours per week. The hourly rate is £12.50 per hour after training is completed (training is provided during our recruitment process). The role is to support our client with social & domestic care, personal care & nutritional care. Maintaining relationships with friends & family and supporting our client to access the community. We offer excellent benefits such as: Good Rate of Pay Paid annual holiday leave Pension scheme entitlement Full training Confidential employee assistance helpline Opportunity to gain qualification in Health and Social Care Career progression Blue Light membership for exclusive discounts with 15,000 brand partners Refer a friend scheme Online employee portal - where information and self-service is available Employee feedback surveys and recognition Your responsibilities as our Care Support Worker will include: Assisting and supporting vulnerable clients to enable them to live the life they choose (where possible) to promote their independence. Your role will include, companionship, supporting with housework, running errands and supporting with preparing and cooking meals. Administering medication may be required. Skills and Experience required of our Care Support Worker: You are required to have good communication skills and have a desire to care for others. Previous experience would be beneficial Your Life Your Way are committed to conducting a Safer Recruitment Process to protect the people we support. Please be aware that all our vacancies are subject to pre-employment checks e.g. DBS and references. A good standard of spoken and written English is required for this role. If you would like to apply for this position, please apply online, including your CV, or contact our Recruitment team on: 01606 331 217 and quote Ref No. 154.