Total 210 Customer Service job vacancies in Brighton, BN25BE

To work effectively as a team member in providing and facilitating a high standard of nursing, social and rehabilitative support. Under the supervision of a qualified clinicians, participate in planned treatment activities taking account of the fluctuating needs of the patient. To undertake nursing tasks, including phlebotomy, weight and height recording, blood pressure monitoring, as required under the direction of a qualified clinician. To undertake further training to gain skills and knowledge in specific clinical areas e.g. hypertension, MUST. Contribute to the development of clinical guidelines, agreed policies protocols and procedures ensuring these are embedded within the service and communicated to relevant personnel. To recognise the importance of safeguarding procedures within the project, and to ensure that any concerns, disclosures or allegations of abuse are immediately and correctly reported. To embed equality, diversity and inclusion best practice into all aspects of work. To work to the requirements of the organisations quality standards, and other service-specific quality accreditations as required, abiding by organisational ethos and principles To attend and participate in regular supervision, appraisals, training and other internal meetings. Flexible to work out-of-hours as required according to service needs and demands. Undertake additional duties as requested by the PCN executive board appropriate to the stated job purpose and skills. The above list of main tasks in this job description should, therefore, not be regarded as exclusive or exhaustive.

HR / Rota Management Overall responsibility for staffing the EA rota and for managing the rota fairly and equitably for all interested parties Ensuring that any risks to service delivery are escalated to the Operational Services Lead Managing staff enquiries regarding EA and Practice Support shifts Ensure that all staff added to the rota are compliant to statutory requirements and that the service holds the necessary documentation Work to ensure appropriate indemnity for clinicians who work within B&HFs services Maintain an effective induction and training programme for all staff added to the rota and checking IT system logons Manage communications across the extended team ensuring everyone is kept abreast of developments and changes Ensure that staff adhere to the relevant policies, procedures, and protocols. Ensure that all relevant employment legislation is followed and maintain an awareness of changes in employment legislation Line-manage a small team of administrators and undertake regular one-to-one meetings and annual appraisals ensuring that B&HFs HR policies are properly implemented Operational Leadership and Performance To support the Operational Services lead to: To manage non-clinical aspects of B&HF service delivery and to ensure services operate effectively Deliver B&HF services, ensuring that all staff understand how to access timely support and advice and resolve issues quickly Support the governance and quality arrangement to deliver a high quality, safe, efficient and customer focused service Operational Management Ensure timely and accurate provision of performance information/weekly reporting/key performance indicators and completion of metrics in line with reporting requirements and timescales Responsible for workforce planning on an operational and daily/ weekly basis Responsibility for liaising with practice managers to ensure the EA Service has access to all facilities, equipment, consumables, and dressings/vaccines to ensure smooth running of the service Promote B&HFs services to ensure optimum local uptake Support with the security of the facilities during operational hours of EA and other B&HF services to raise any issues relating to facilities, equipment and consumables in a timely manner Arranging the training and site inductions for all new B&HF service staff, with support from the administrative team Responsibility for ensuring all new staff added to the rota are compliant to statutory requirements and that the service holds the necessary documentation as per CQC guidelines Arrange new staff access to clinical systems Undertake crosschecks across the B&HF services to ensure patient safety and service quality is being maintained as per the relevant service protocols Support the services Complaints procedure Be responsible for the safety, accessibility and equality of working environments through site visits and risk assessments To be able to be flexible with working hours including weekends and evenings Project Support Co-ordinate attend and/or facilitate meetings, and transcribe any minutes and notes as required Other project related assistance as required by the Operational Services Lead and Business Development Lead IM&T Support with Information Governance within B&HF, liaising with host Practice Managers to develop and implement the appropriate policies and procedures for EA and other services Develop an understanding of the IM&T supporting B&HF services and work with the IM&T leads to identify opportunities for improvement Motivate, support and monitor staff in the use of IT; organise, oversee and evaluate IT training Ensure compliance with Data Protection legislation. Governance Support the delivery of safe and high-quality B&HF services Responsible for incident, complaint and compliment logging for B&HF services, escalating to the Operational Services Lead where appropriate Support the Operational Services Lead to provide relevant information/ updates/ monthly reports/ annual reports to internal and external groups as required (ICB, B&HF Board, etc) Support the leadership team to maintain, develop and implement systems and processes for Governance of B&HF services Support the Clinical Lead, Governance Lead, Operational Services Lead and Business Development Lead to ensure that clinical and organisational policies and procedures are developed and implemented in relation to: clinical risk management, clinical incidents, complaints and compliments, consent, information governance, workforce competencies Responsible for updating and monitoring the Service Risks and Issues Register Support the Operational Services Lead and Business Development Lead to create B&HF Board Reports, Quarterly Governance updates for GP practices and Internal and external reports Arranging, coordinating and minute taking key governance meetings; ensure that responsible managers provide reports to support these meetings. You will be expected to travel across Brighton and Hove Develop with the Clinical Lead the serviced clinical case audits and prescribing audits Develop with the Clinical Lead and Operational Services Lead an annual audit cycle for the service Reception Practice Support Cover the reception desk when required during EA shift times and present a professional and courteous image to all service users, visitors and staff Welcome visitors and provide all possible assistance, including arrangements for access requirements, ensuring that the appropriate staff member is informed of their arrival Communicate courteously and politely when dealing with enquiries Use of computer and paper-based systems to perform administrative functions to support service provision in accordance with agreed standard processes and procedures, and within agreed timeframes. Ensuring the accuracy and quality of data recorded Personal Performance Management Maintain productive relationships encouraging the giving and receiving of regular feedback to create and maintain a culture of constantly seeking to refine and improve the service Engage with patients, internal and external stakeholders Engage with service users to understand peoples experience and to measure levels of satisfaction with services. Undertake any other duties required, as appropriate to the role Responsibility for maintaining a record of own personal and/or professional development Responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality Support the development of appropriate communications and feedback between B&HF services, PCNs and practices Responsibility for monitoring patient feedback and identifying areas for potential quality improvement for discussion at Operational meetings Alert Operational Services Lead to any issues compromising quality of projects and operational work streams Effectively manage own time, workload and resources Work with GP practices and other providers to work within risk management and health and safety policies and procedures Adhere to robust process for recording incidents, complaints, accidents and significant events To provide administrative support to assist with the development and management of any changes or new processes and systems that need implementing To carry out any other appropriate duties as determined by the Operational Services Lead and Business Development Lead Maintain the services Operational Policy, EA SOPs, Service inductions and shared drive and make additions where required in line with service developments

Nights Support Worker Patcham - £12.15 ph

Typical Shifts are: Waking Nights 22:30 07:30

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support.
As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service in Patcham is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Care Assistants having both the right experience and the right values. This is why at this service our Care Assistants should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with complex individuals with mental health needs

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Use good communication and interpersonal skills to interact with tact and diplomacy in a sometimes hostile and antagonistic atmosphere due to nature of illness i.e. drugs, alcohol, mental illness, Major trauma RTA with patients and staff at all levels. Provide and receive information which may be complex, sensitive or contentious in nature. Engage and collaborate problem solving with co-workers and staff and other outside agencies i.e. GPs, Social Workers, Police, Care in the Community. Function as a team player, being considerate and flexible, taking the needs of your peers into consideration. Exercise discretion to ensure that patient confidentiality is maintained and a professional, respectful hospital environment exists at all times To use analytical judgment to prioritise patients requiring urgent immediate medical attention, i.e. Trauma, Chest Pain, CVA Stroke, Cancer patient, ill baby / child, and any other symptoms that may be urgent. Provide and receive complex and sensitive information, requiring our interpersonal and communication skills, to promptly assess each situation, via telephone or face to face. As front-line staff use empathy and understanding, to interact with staff, patients and relatives, to interact with patients and relatives when there are barriers to understanding. These situations may involve highly distressing individuals and or those whose first language is not English, also from patients and relatives, due to illness or trauma.

Main Duties and Responsibilities Scientific & analytical To receive, sort and process a substantial quantity of clinical samples, identifying and resolving problems such as leaking samples, labelling errors, missing information etc. To perform substantial amounts of accurate data input on computers for prolonged periods of time of patient information and investigations requested by hospital clinical staff and GPs To maintain attention to accuracy at all times during data input and labelling of samples. Follows standard operating procedures (SOP) at all times Understands analytical work that is going to be undertaken Diagnostic & interpretive Understands the urgency of requests; prioritising work according to SOPs. Judges whether samples are suitable for testing and takes appropriate action. Ensures system for phoning results is adhered to. To answer calls on the Pathology enquiry line on a rota basis, giving results, information and advice within their competency. To take significant numbers of requests for supplementary tests, find the appropriate sample and order the test(s), contacting the requestor about any issues this may cause Supervisory & management Undertakes training as appraisee and participates in annual and six monthly review May participate in overtime arrangements when assessed as competent to do so. Books leave in accordance with departmental policy Reports personal absence to senior member of staff, according to trust policy. Is aware of and understands trust policies for grievance, discipline and capability Communication & liaison Maintains awareness of changes and developments in the section and other departments within Pathology. To act as the first point of contact for all of pathology, dealing with a wide range of enquiries maintaining confidentiality. This includes communication with outside sources with information of a sensitive nature either in person or over the telephone. To inform appropriate staff that people have arrived. Participates in the staff questionnaire. Feeds comments up through the management system. Communicates with patients and staff on appointments, specimen collections, procedures for samples pre analysis etc Ensures that results are not given inappropriately to patients, explaining why when necessary. Ensures that external visitors complete visitor logs and issues badges as appropriate Issues results in accordance with departmental SOPs To collate, envelope and dispatch pathology reports. To co-operate with other staff within the Pathology department in order that resources are used to maximum benefit. Attends meetings as directed Education & training Supports competency training for junior staff in co-operation with the section trainers. Responsible for own personal development Attends all courses as directed. Attends all mandatory and statutory training courses as directed. Assessment of new staff is carried out after 4 months by a suitably qualified assessor. After successful completion of the assessment new staff will be required to participate in the extended weekday, weekend and bank holiday rotas in addition to the contracted hours Information management & technology Works within standard operating procedures and policies to ensure high quality data, thus maintaining the integrity and accuracy of laboratory databases. Recognises data quality problems and brings to the attention of senior staff. Attends training on the use of display screen equipment and ensures that working practices comply. Reports any non-functional hardware to senior staff. Uses the laboratory information management system according to authorised protocols. Uses quality management system for read only access Complies with local and national policies for the safe, secure and confidential processing and storage of patient and other laboratory information Financial & resource management Uses resources efficiently and cost effectively. To sign for deliveries and inform stores staff of large deliveries. Reports low level of supplies appropriately to ensure continuing supply. Ensures that stocks are stored appropriately. Uses equipment safely, taking into account its complexity, limitations and value Clinical audit and quality management Assists with data collection for audits as directed Is aware of all types of documentation within the laboratory organisation Health & safety Works within all health and safety policies in a safe manner, recognising hazards within the workplace and applying agreed precautionary measures. Is mindful of duties towards colleagues, visitors and patients in maintaining a safe environment and safe working practices. Reports any defects noticed. Applies knowledge from training in display screen equipment, personal protective equipment and manual handling to own work practices Applies knowledge from fire safety training to ensure safety for self and others. Complies with all fire procedures as directed. Understands the implications of COSHH and risk assessment documentation and works within defined control measures at all times. Maintains awareness of all emergency and major incident procedures, and acts accordingly in the event of an incident Understands and adheres to trust policies for clinical waste disposal. Understands the reporting system for clinical incident reporting and uses it appropriately. Other Role-Specific Duties Carry out any other reasonable duties commensurate with the role and delegated or requested by the manager or supervisor, as the needs of the service require. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

About Employer

Female employer living in the BN2 area of Brighton.


Enjoys playing bridge, arts and crafts and crochet.

Employer has fibromyalgia, a slipped disc and mobility and balance problems.


Female p/a required as personal care to be provided.

Main Duties

Housework including hoovering Laundry Food Shopping Personal Care Meal Preparation and clearing up afterwards Monitoring Individuals Condition Opening bottles/jars

Desired PA

Organisational Good Communication Punctual Flexible working hours Long term



Essential requirements



for PA Female worker only DBS certificate Long term Permanent Able to work on their own with minimal guidance Multitasker Flexible Work Schedule and Pay rate 10 hours per week. Days to be discussed in interview.

£11.80ph employed rate

SELF-EMPLOYED RATES: £13.50p/h HMRC UTR number proof will need to be seen for self employed workers.

Employer is a woman who lives in Brighton who enjoys keeping active and being social, going to garden Centre for coffee.


Employer also likes to read books and would like to be encouraged to paint and draw.


Employer has a diagnosis of MS and does have a catheter.


Employer also is a wheelchair user.




Main Duties
----------------------------------------------------

Light personal care Housework/hoovering Support with food shopping Accessing the community Booking appointments Administration




Ideal PA
----------------------------------------------------




- Punctual, Full UK Driving License, Good sense of humour, Sociable, Good organizational skills, Long term Full UK driving license and car.
----------------------------------------------------


Permanent Required

- Long term employment Multitasker DBS Must be able to use a hoist.

Kind and Caring individual Flexible working hours Able to work on their own with minimal guidance.




Salary & working hours
----------------------------------------------------



Mon, Tues, Weds 10:30am 2:30pm

Thurs, Fri 8:30 2:30pm



Employed rate £11.55 per hour

About the Employer:
----------------------------------------------------


Employer is an 12 year old girl who enjoys outdoor activity like going to the park and playing in the playground.


She also likes shopping and taking the bus or train to get to places.


She also enjoys indoor activities such as reading books, playing kids board games, art and craft activities as well as baking.



Main Duties:
----------------------------------------------------


Meal prep heat food or a prepare a quick meal such as a sandwich.


Personal care remind to go toilet, assist with dressing, support with showering.


Accessing the community playgrounds/ local park, shopping. Support with eating and drinking cut food into small pieces, monitor whilst eating.


Supporting her needs and self-care. Ensuring her safety



Ideal PA
----------------------------------------------------


Good communication Organizational Punctual Good humour Sociable Flexible working hours Long term Experience or good understanding of conditions such as Autism, severe learning difficulties, development delays, cerebral visual impairment Able to work independently, little assistance required Full UK license Own vehicle Required


DBS Check, New DBS with B&H.


2 References from previous workplace or current workplace.




Permanent, Flexible working hours, Multitasker, Experience working with children with SEN, Makaton and visual aid support, Local to Brighton



Working Hours
----------------------------------------------------


3 hours a week



Salary
----------------------------------------------------


Employee rate £11.50 per hour

Care Assistant - Nights - The Pines Nursing Home in Hove, near Brighton, Part of The Country Court Family
Hours: Nights, 33 Hours per week, working weekends on rota (Shift Times - 20:00 to 08:00)
The Pines Nursing Home is one of the best-regarded care homes in the Brighton area, our home offers dedicated residential and highly qualified nursing care. The manager and the highly trained & compassionate team understand everyone is different, so getting to know each resident is key to offering the best possible care.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Care Assistant - The Pines Nursing Home in Hove, near Brighton, Part of The Country Court Family
Hours: Days, 33 Hours per week, working weekends on rota (Shift Times - 08:00 to 20:00)
The Pines Nursing Home is one of the best-regarded care homes in the Brighton area, our home offers dedicated residential and highly qualified nursing care. The manager and the highly trained & compassionate team understand everyone is different, so getting to know each resident is key to offering the best possible care.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Brighton and covering our friendly Hove branch
HOURS: 35 hours a week, including Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.
  
  

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

We have an exciting opportunity for a Children and Young Person's Independent Domestic Violence Advisor (CYP IDVA) to join the Domestic Abuse Specialist Service in Brighton & Hove, working 37.5 hours a week. This is a hybrid role working from home, the office at least one day a week & also attending meetings & appointments. This is to provide maternity cover until 31st March 2025.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on trauma-informed care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

As a Children and Young Person's Independent Domestic Violence Advisor (CYP IDVA) you will:

• Work with young survivors aged 13-25yo, holding a caseload of varying complexity, prioritising high risk cases
• Conduct comprehensive needs & risk assessments
• Provide individualized safety & support plans, advocacy, practical support & information
• Participate in the Multi-Agency Risk Assessment Conference (MARAC)
• Attend multi-disciplinary meetings, including child protection & child in need
• Use a person-centred, survivor-focused approach, being mindful of the effects of trauma & additional barriers to access that children & young people may experience
• Take the lead on the development of responses to the needs of at-risk young survivors and their families, and the development of relationships and referral pathways with partner agencies in this area
• Assist in delivering training & provide consultancy & advice to other agencies

You will need:

• An understanding of the issues faced by young survivors experiencing domestic abuse
• Knowledge of risk assessment, safety planning & risk management
• An understanding of safeguarding issues & the legal responsibilities surrounding these
• Experience of delivering services to survivors of domestic abuse and/or other vulnerable people
• Experience of working within a multi-agency & legislative framework
• Experience of managing a complex caseload, able to prioritise work effectively
• To be able to deliver indvidualised safety & support plans with knowledge of risk reduction
• The ability to deliver training sessions to professional agencies
• Ability to self-reflect, identify own needs, and put in place effective self-care strategies

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? If yes, then we'd love to hear from you…

What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

Flexible working options including hybrid working
28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
An extra day off for your birthday
Pension with 5% employer contribution
Enhanced sick pay allowances, maternity & paternity payments
High Street, retail, holiday, entertainment & leisure discounts
Access to our financial wellbeing hub & salary deducted finance
Employee assistance programme & wellbeing support

About the role:
This hybrid role is based in Brighton & Hove, which includes a combination of home and office-based working. You will meet regularly with young clients throughout Brighton & Hove at safe locations of their choosing.

As a Children and Young Person's Housing IDVA you will:

Empower young survivors and support them to identify features and dynamics of domestic abuse
Work with young survivors aged 16-25 years, with a particular focus on cases where housing, homelessness and risk of tenancy breakdown is a factor
Hold a caseload of varying complexity, prioritising high risk cases
Conduct comprehensive needs and risk assessments
Participate in the Multi-Agency Risk Assessment Conference (MARAC), acting as the voice of the young person and delivering on actions agreed
Attend multi-disciplinary meetings, including child protection, child in need and others
Use a person-centred, survivor-focused approach, being mindful of the effects of trauma and additional barriers to accessing safe accommodation that children and young people may experience
Take the lead on the development of responses to the needs of at-risk young survivors with a housing need, and the development of relationships and referral pathways with partner agencies in this area
Assist in delivering training, and provide workshops, consultancy and advice to other agencies as required

You will need:

An understanding of the issues faced by young survivors experiencing domestic abuse
A good understanding of housing legislation and accommodation options for young people experiencing housing insecurity, including social housing, private rented, and emergency placement
A good understanding of risk assessment, safety planning & risk management for children and young people at risk of domestic abuse
An understanding of safeguarding issues & the legal responsibilities surrounding these
Experience of working within a multi-agency and legislative framework
Experience of managing a complex caseload, prioritising work and dealing with competing demands demonstrating an organised and methodical approach to work
Ability to deliver indvidualised safety and support plans, demonstrating sufficient knowledge of risk reduction regarding harmful practices and modern slavery
Ability to deliver training sessions to professional agencies
Understanding and knowledge of and active commitment to promoting equal opportunities and diversity

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

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Field Support Supervisor - Brighton/Hove £29,055

Must be a driver with a drivers licence

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Field Support Supervisors with a passion for enhancing the quality of life of the people we support are at the heart of our community service teams. We’re currently searching for a fantastic Field Support Supervisors to join us in leading our supported living service in Brigton. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Field Support Supervisors will be responsible for managing a team of colleagues with the purpose of helping people to gain more independence in their daily lives. You could be developing and implementing person centred support plans, conducting care needs assessments, inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing reports and generally assisting the Branch Manager in the day-to-day management of our services. You’ll never lose sight of why you choose to do this, as our Field Support Supervisors are based in their services, spending time with the people we support and enabling them to have their best lives possible.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service).

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Field Support Supervisors having both the right experience and the right values. This is why at this service our Field Support Supervisors should have previous experience in a care management role and a Level 3 in Health & Social Care as well as experience working with individuals with specific needs, such as autism, learning disabilities, mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Search Consultancy are currently recruiting for Support Workers to join our ever expanding Bank Hours team within the Brighton and Hove area. We are currently operating a fast track recruitment process with next day interviews available and free DBS checks.

We are recruiting Support Workers on a temporary / ad hoc basis to work in various private healthcare settings, supporting service users with mental health illness's and learning difficulties.

The suitable candidates will:

* Have worked a minimum of 6 months recent experience in a healthcare setting.

* Have a flexible approach towards work.

* Be able to travel via own or public transport in local and surrounding areas to your home.

What we offer:
* Free DBS check (Limited time only)
* Free specialist training programmes.
* 100% Flexible working hours to fit around any lifestyle.
* Experience in a variety of high quality Hospitals and units.
* Competitive rates of pay.

You will need to have a minimum of three months recent UK experience working within a healthcare environment in a similar capacity. Shortlisted applicants will be required to attend an video interview.

All positions are subject to an enhanced DBS check and we require a minimum of two satisfactory employment references. Although shifts are offered on an ad hoc basis, work is constantly ongoing. (AGY)

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.