Total 18 Customer Service job vacancies in Bournemouth, BH7 7DW

Location: Poole

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

A Vacancy at University Hospitals Dorset NHS Foundation Trust.


Are you our next Logistic Support Worker wanting to join us in the NHS?

We are looking for motivated individuals to join our busy multi-functional logistics team who undertake a variety of tasks across the Trust.

Duties may involve working within the linen room (including uniform issues) packing and distributing clean linen to our wards and departments, working within our goods inwards area handling receipt and distribution of ordered items, and/or working in our post room area sorting, distributing and franking letters and parcels.

We use computers and barcode scanners as part of our processes, so a basic understanding of computers is required. We do however provide on the job training and support to all our colleagues.

Please note the role includes the need to manually handle goods safely for significant periods throughout the working shift that may be bulky/heavy, using equipment such as roll cages and pallet trucks, as appropriate.

There is a need to be flexible in working hours and location, as we are University Hospital Dorset merged organisation. You may be required to work cross site.



You may need to work flexibly within a shift pattern, which could include occasional weekend and bank holiday working on a Rota & additional Payment.

Please note if you previously applied and were not successful, we will not be able to reconsider your application within 3 months.

Additional contact information:

Stuart Fleming - Deputy Logistics Manager

stuart.fleming@uhd.nhs.uk / 0300 019 4048

Base Location: Royal Bournemouth Hospital

Interview Date: TBC

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.



Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.


This advert closes on Monday 9 Dec 2024

Proud member of the Disability Confident employer scheme

As the Admin Manager for Cancer Care at UHD, you will play a pivotal role in overseeing and transforming the administrative services within the directorate. This is an exciting opportunity as the position has been newly created to meet the growing demands of the service as it expands. In this critical role, you will not only manage the secretarial team but also actively contribute to the strategic vision for the administrative functions of the Cancer Care directorate.

Base Location: Royal Bournemouth and Poole Hospital

Interview Date: TBC

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.


This advert closes on Sunday 8 Dec 2024

Proud member of the Disability Confident employer scheme

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Cambian Wing College

Wing College is a specialist further education college offering both day and 38-52 week residential placements. We provide holistic education for students aged 16-25 years who have a diagnosis of Autistic Spectrum Disorder and associated mental health conditions. At Wing College we use specialist education approaches, therapeutic support and environments and staffing expertise to prepare students to meet the demands of adult life in a positive way.

Existing TA/LSA experience would be advantageous but experience and personality are key factors in appointing the right candidate.

We are looking for Learning Support Workers that are:

• Passionate about improving the lives of others
• A positive and consistent role model to others
• Innovative, engaging, enthusiastic and inspirational
• A calm and listening person with a mature, supportive approach.
• Calm and patient but equally warm and nurturing.
• An excellent communicator and team player.

Purpose of the Post

To work under the guidance of teaching/senior staff and with an agreed system of supervision, to implement agreed work programmes with individuals/groups, in or out of the classroom. This could include those requiring detailed knowledge in particular areas and will involve assisting the Tutor/Teacher in the whole planning cycle and the management/preparation of resources. The primary focus will be to ensure learners are making progress in all subjects and maintain good order and to keep learners on task.

Main Duties and Responsibilities

• Support the delivery of the college curriculum up to and including Level 3 qualifications.
• Establishing productive working relationships with learners, acting as a role model and setting high expectations.
• Supporting learners consistently whilst recognising and responding to their individual needs.
• Attending to the learners personal needs and provide advice to assist their social, health and hygiene development during the college day.
• Working with the Tutor/Teacher in lesson planning, evaluating and adjusting lessons/work plans as appropriate.
• Establishing constructive relationships and communicating with other agencies/professionals, to support the achievement and progress of learners.
• Establishing productive working relationships with learners, acting as a role model and setting high expectations.

The Cambian Group

The young people we educate and care for come to us with a huge variety of needs and difficulties. Our challenge is to help them build the hope, confidence, knowledge and skills to unlock their potential. From innovative educational experiences to national curriculum programmes, supported by passionate teams of specialists and key workers, we actively enable each young person to achieve their personal best, all in an environment that best suits them.

We pride ourselves on being an Equal Opportunities Employer. And we are committed to safeguarding and protecting the young people and service users within our care. All candidates will be subject to an enhanced DBS check and reference checks.

Cambian will conduct online searches of shortlisted candidates. This check will be part of a safeguarding check, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination a person who will not be on the appointment panel will conduct the search and will only share information if and when findings are relevant and of concern.

Role: Residential Childcare Support Worker

Company: Beaufort Care Group

Location: Bournemouth & surrounding areas

Salary: From £30,000 per annum, inclusive of enhancements

Hours: 37 hours per week, plus 10 sleep-in shifts per month and overtime opportunities

Roster: 4 week rolling roster to include some weekends and Bank holidays

Why work with us

Competitive Pay: Great opportunity to earn, with potential to increase your salary upon successful probation and achievement of NVQ Level 4 in Children, Young People and Families Practitioner qualification (or equivalent), PLUS sleep-in and over-time rates

Employee Benefits: 5.6 weeks holiday rising with service; £500 joining bonus (T&Cs apply); Blue Light Card; free DBS; referral bonuses; long service awards to a maximum of £2000; and company events

Professional Development: Comprehensive and fully paid induction; relevant, professional qualifications paid for by us; continuous skills and knowledge training; plus opportunities for career advancement in the childcare industry with an expanding company

About the Role

As a Residential Childcare Support Worker, you will perform a vital role in our children's lives, working as part of a team, and being a responsible, trusted ‘parent figure’ for looked-after children.

Your responsibilities include:

Building strong, positive relationships with children who have experienced traumatic and difficult backgrounds

Supporting their educational and emotional development, helping them to heal and thrive

Planning and co-ordinating engaging, fun activities, encouraging the children’s leisure interests

Ensuring a structured, safe, comfortable home environment

Following regulatory processes which includes good administration and recording of information

About you

To succeed as a Residential Childcare Support Worker, we’re looking for candidates who are:

Dedicated to child safeguarding

Empathetic and effective communicators, able to form trusted, meaningful relationships with children

Passionate about making a positive difference in children’s welfare

Resilient and patient, capable of handling challenging behaviours

Proactive and creative in activity planning

Capable of practical ‘life skills’ including cooking, cleaning and good home management

Detail-oriented and competent users of IT, to ensure that every child’s needs are met and documented in line with regulatory expectations and standards

Essential must haves

A valid UK driving licence, proximity to Bournemouth, Ferndown and Ringwood with a willingness to pursue relevant qualifications such as NVQ Level 4 in Children, Young People & Families Practitioner.

More About Beaufort Care Group

Beaufort Education and Care is a leading provider of residential childcare services for looked-after children aged 6-18, based in Bournemouth, Ringwood and surrounding areas. Specialising in emotional and behavioural difficulties (EBD), our established and reputable children’s homes all have a cosy ‘family feel’ and are dedicated to offering high-quality, therapeutic childcare, ensuring each child's individual needs are met in a nurturing and supportive environment.

Commitment to Safeguarding & Equal Opportunities

Beaufort Care Group is fully committed to safeguarding children and promoting equal opportunities. Candidates will be subject to a thorough application and recruitment process, with successful applicants undergoing robust background checks including Police and Safeguarding enquiries to ensure the safety and well-being of the children in our care.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. Dorset HealthCare is in partnership withThe Princes Trustto support people getting into work, as part of this partnership, we offer an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. Please contact dhc.wideningparticipation@nhs.net to access the support.

Service Desk Analyst
3-Month Contract
£15.62 Per hour Umbrella
Bournemouth

Your New Company
A large public sector client looking for a Service Desk Analyst with excellent customer service skills to join the team due to staff illness and busy period.

The Service Desk Analyst provides services and support relating to existing standard applications and infrastructure, as well as managing and fulfilling requests for service. The Service Desk provides the first point of contact for all IT related issues and requests.

General Responsibilities
* Incident management
* Daily System Checks
* Comply with all company policies and procedures, including but not limited to:
* IT Usage Policy


General Skills
* Understanding of IT operational support frameworks.
* Provide a service of excellence
* Follow process documentation and instruction to ensure the resolution of incidents and
Fulfilment of requests according to the requirements of the business
* Capture and record all information and data as directed by the IT Management System
* Carry out qualitative checks on all relevant IT systems
* Carry out general administrative tasks
* Communication of potential/current issues with all team members
* Management of workload demands within tight deadlines
* Undertake such other duties as may be delegated by the Head of IT Service Desk or others in direct line management.
* Undertake such other reasonable duties, commensurate with the job holder's experience and qualifications, as may be required for the smooth operation of the business


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A large public sector organisation, based in Bournemouth, are looking to recruit an IT Desktop Support Team Lead to help oversee the junior members in the IT team. This is a permanent role, fully on-site based in Bournemouth.
Your new roleAs the IT Desktop Support Team Lead, you will be ensuring that the IT support functions professionally and provides quality service that meets the needs of the organisation.
Daily responsibilities would include supporting the overall infrastructure, being the acting lead to the 7 junior members in the team to support existing hardware and software.
Overall, the IT Desktop Support Team Lead position requires an individual with a friendly personality and ability to communicate effectively across teams would be an asset.
What you'll need to succeed

• Support undeployed applications
• Building PC's
• Packaging applications
• Microsoft System Centre Configuration Manager
• IT Service Desk experience
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Resilience
• Ability to prioritise and manage
• Develop, implement, monitor and maintain standards, processes and procedures

What you'll get in return

• Salary up to £36,000
• Development opportunities with salary increases
• Access to Discount Schemes at multiple retailers
• Enrolment into the NEST Pension Scheme

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call/email Sophia Redpath now. Email: this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Contract: Full-time, permanent

Unqualified Salary: Base salary of £23,063.04 earning up to £30,807.04 with sleep in shifts.

Qualified Salary (full diploma Level 4 qualified upgraded from Level 3): Base salary of £25,565.54 earning up to £33,309.54 with sleep in shifts.

Location: Bournemouth

Specific Hours: Shift pattern on rotation

Who are we?

Budwood, a part of Polaris Community, are a local business providing Residential Care and Support to children and young people with emotional behavioural difficulties as well as social and emotional mental health. Our young people here may have experienced adverse childhood experiences and so the aim of the service is to provide them with a stable comfortable home. As such, they will receive high levels of support and guidance to keep them safe as well as guidance to enable them to learn new skills to help with a successful transition to independence and adulthood.

We are looking for passionate Residential Support Workers to join one of our homes in Bournemouth. You will be a part of a team that provide flexible and individual care packages towards all our children and young adults. Working for Budwood, you will be joining a supportive and collaborative team which recognises you as an individual. All staff are trained in 'Developmental Trauma' and therapeutic parenting to best aid your understanding and ability to provide young people with the best support possible.

Main Duties and Requirements:

• Experience of working with children and young people as well as understanding of the issues that face young people in care
• Flexibility in your availability as you will be required to work 7 x 24 hour shifts including sleep ins over a 3 week rotation- 09:00am- 09:30am the following day
• Promoting, safeguarding and protecting the welfare of our young people
• Establishing and maintaining positive and trusting relationships with our young people
• To work well as part of a team and must be able to accept direction and guidance
• Encouraging the development of the individual interests of our young people
• Hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent - or be willing to work towards a required qualification and upgrade to a Level 4 diploma
• Have a full UK driving licence and car as this role will involve travelling.
• Excellent communication and listening skills
• Be willing to learn
• Be able to work well as part of a small team
• Be willing to undertake a DBS check at enhanced level if successful for the position. Your DBS check shall be paid for by ourselves
• Experience with Emotional Behavioural Disorder, Social/Residential Work or Youth Work would be advantageous.

Benefits of working for Budwood:

• A sleep-in allowance of £64 per night
• Up to 6 week's holiday per year
• All meals on duty are provided
• Company pension
• Access to our Exchange Employee Discount Scheme
• Access to wellbeing programmes via our Exchange Provision
• Comprehensive training programme, followed by a comprehensive and ongoing CPD Programme
• Promotion opportunities
• Monthly clinical and professional supervisions, access to therapeutic support

Budwood Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position.

INDRESMP

• Job Tittle: Customer Service Advisor
• Location: Bournemouth
• Salary/Hourly Rate: £24,000
• Job Type: Permanent
• Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Bournemouth as a Customer Service Representative.

The ideal candidate will be able to demonstrate inbound customer service experience.

You will be responsible for responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.

General Duties of Customer Service Advisor:

• Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.
• Prioritise queries and correspond with other departments when necessary to determine the root cause.
• Type and administer correspondence to clients / investors meeting deadlines.
• Ensure quality and accuracy in all correspondence with customers and investors.

General Requirements of Customer Service Representative:

• Demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.
• Other customer service experience can include any complaint handling, inbound processing and/or banking roles.
• Strong independent and team worker.

If you are interested in the Customer Service Representative role based in Bournemouth, hit the 'apply now!' button for an immediate interview!

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post. As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

Live-in carer
Up to £140 per day*

Join our team of live-in carers working across Somerset, Devon and Cornwall. At The Good Care Group, we think there’s nowhere better for those who want to make a real difference. Here, we value your skills, respect your choices, and are committed to supporting you. Together, we’re improving the lives of those in your local area, one meaningful step at a time, by delivering outstanding care to our clients living in their own homes across the South West of England.

We will offer you:
- A choice of work pattern, so you can choose the rota that works best for you
- All UK travel expenses covered whilst in placement
- Annual salary review
- We aim to place you with a client within a 50 mile radius of your home to avoid travel disrupting your time off
- Pay based on your care experience, plus bank holiday enhancements and a workplace pension scheme
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- CQC ‘outstanding’ team supporting you, 24/7, 365 days a year
- Free DBS for England
- Face to face induction training (with hotel accommodation and contributions to your travel included)

What does a live-in carer do?
As a professional live-in carer in the South West of England, you’ll provide personalised care that enables clients to stay in their own homes. We offer flexible rota patterns to help you balance work and personal life, and we welcome carers with at least six months of professional experience. You’ll stay with your client during your chosen rota pattern, caring for one person (or sometimes a couple) and following a tailored care plan. Duties include daily activities, personal care, condition management, and household tasks. You’ll typically work an average of 8–10 hours per day, with daily rates based on hours worked.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in care assistant, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

*Pay will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an
Enhanced DBS check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

To support the consultants and consultant secretaries in providing an efficient secretarial service. This will involve the typing of all clinical correspondence i.e clinic letters, reports, operation letters etc, under the supervision of the consultant secretary, using audio/Digital Dictation.To be aware of RTT (Referral to Treatment) pathways to adjust patient referral to treatment clock according to the treatment plan, liaising with consultant secretaries and/or validator as necessary. Look up, sort and file patient results as directed by the clinician/consultant secretary in line with Health Records filing policy.Photocopying and general filing to include correspondence, results in hospital notes when required. Be responsible for out-going post, meeting afternoon deadline assisting post workers when required. To deal with telephone queries in an appropriate manner as instructed by the consultant secretary. To ensure all referrals are collected on a daily basis and distributed to the appropriate clinician without delay. This includes Choose and Book referrals and paper referrals received direct from GP or other professional bodies. To understand and be proactive in managing RTT (Referral to Treatment) pathways and highlight any potential issues to prevent breaches. This includes ensuring that follow up appointments following diagnostics are dealt with immediately to avoid any unnecessary delays within the patient pathway to meet national targets.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.