Total 280 Customer Service job vacancies in Boise Office

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Summary of This Role

Responds to customer inquiries via telephone, email, SMS and Chat to provide problem resolution in accordance with the organization's service standards. Receives and/or places telephone calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Answer customer telephone inquiries, orders, service needs and complaints, respond where applicable or direct to technical/service areas. Maintain detailed and current knowledge of the company's/assigned client's products and services. Analyze customer service needs for communication to service and technical departments, when applicable. Requires ability to navigate a computerized data entry system or other relevant applications.

What Part Will You Play?

• Resolves basic or tier 1 payment and account related requests to include but not limited to card activations, payments, name and address updates for card holders (customers) of 1-2 assigned company clients. Provides standardized or scripted responses by utilizing basic user friendly Graphic User Interface (GUI) screens for client systems and established documentation and processes. Enters required data into client provided systems and databases. Determines basic reasons for customer issues using a client provided decision tree and escalates or refers unresolved customer grievances and requests to more experienced Customer Service Representatives or designated departments for further investigation and resolution.
• Begins to build base knowledge and familiarization of products, policies, and procedures for a limited number of clients and an understanding of association guidelines and compliance by frequently referring to online manuals and specific client training required to resolve card holder inquiries.

What Are We Looking For in This Role?

Minimum Qualifications

• High School Diploma or Equivalent
• Typically No Relevant Experience Required

Preferred Qualifications

• None Identified

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
• Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
• Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

DaVita Guest Services, located in Englewood, CO is looking for an Admissions Operations Supervisor (in an account management style call center) who has a passion for exceptional customer service and the ability to provide top-notch coaching and training to our dedicated customer service teammates.

On-site presence is required once a week at our office in Englewood, CO

SUPERVISORY RESPONSIBILITIES:

One of the primary roles of the Supervisor is serve our Teammate who serve our patients by securing timely placements and to drive each placement to a successful result in the most efficient and expeditious manner. To accomplish this, it requires a Supervisor to review and monitor the Management of the Patient C.A.R.E. file (Patient request inventory) on a daily basis. Each Supervisor owns their success.

It is the Supervisors responsibility to review the Patient Care File before and after their shift the in their assigned Divisions. The Supervisor collaborates with the Admissions Group Specialists to assist in guiding the performance of their Private Pay patient placements and market nuances, specifically managing each placement request to completion in the most expeditious and efficient manner.

• Responsible for maintaining overall Admissions team performance measurements on Schedule Conformance, Quality Assurance, Attendance, and other mission critical metrics
• Coordinate with Training Staff the transition of newly hired Admissions Specialists to the call floor. Ensure that adequate training in all areas of DGS is provided.
• Receive email and phone calls that require escalation/investigation beyond the scope of an Admissions Specialist
• Remain positive, motivating and support leadership team at all times
• Adjust workload distribution to account for callouts & work volume spikes. Each morning the Supervisor must review and evaluate their staffing levels. If work volume exceeds what is reasonable for staff to maintain a workable queue, due to such factors as callouts or spikes in work volume, the Supervisor must meet with their Manager at the beginning of their shift to discuss temporary realignment of staff. The Supervisor should meet with Manager to discuss the possible temporary redeployment of staff to another region.
• Foster improved relations, cooperation, communication and collaboration between DaVita Guest Services, external business partners, and patients
• Review prior day metrics report for and with teammates
• Conduct regularly scheduled team huddles, divisional calls and 1 on 1 meetings with each teammate on their team
• Other duties as assigned

QUALIFICATIONS:

• 2-5 years leadership experience, in a corporate setting.
• A proven understanding of technology including workforce management applications, quality monitoring software and phone switch systems preferred.
• The ability to work variable shifts as necessary to cover other supervisor's vacation time and during high volume periods
• Intermediate computer skills in Microsoft Word, Excel, Outlook and PowerPoint.
• Knowledge of medical terminology and third-party payment systems is preferred - holding a clinical license is a plus
• High School Diploma required; Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience preferred

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

·         Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

·         Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

·         Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are.  We are proud to be an equal opportunity workplace and an affirmative action employer.  As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

Customer Service Representatives duties may include, but are not limited to, the following responsibilities:

• Answer inbound customer service calls and make some outbound follow up calls in a professional, patient experience and customer service-oriented manner.

• Answer the calls timely without drops/abandons.

• Ascertain the reason for the call and assist the caller with their questions, concerns or problems with the focus on first call resolution.

• Facilitate resolution by referring the matter to the issue/content expert.

• Escalate the matter to a supervisor, request the appropriate information or take appropriate action so that the issue expert can effectively resolve the matter.

• Resubmit Corrected Claims and supporting documentation as need for the patient experience.

• Communicate with other organizational departments to ensure proper handling of patient accounts.

• Communicates issues to management timely and performs other duties as assigned by direct supervisors.

• Perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure.

• Exceptional phone and customer service skills

• Advanced computer skills, knowledge of medical terminology, PC applications, and math/bookkeeping skills

What You Will Need:

• High school diploma or GED

What Would Be Nice To Have:

• 1 - 3 years related or general knowledge of payor-specific or medical specialty billing

• Dialer experience preferred Due to our contractual requirements, to be eligible for this role

• Bilingual (English/Spanish) preferred.

• SHIFTS are 10 AM -7 PM and 11AM - 8 PM

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

Guidehouse supports programs and initiatives for the Office of the Chief Information Officer (OCIO) at a large federal agency. The Operational Analyst will have the opportunity to help shape and execute these strategic priorities. They will become a central member of our client’s front office team, assessing our customer's current posture, establishing roadmaps, working with vendors on both technical and non-technical solutions to the client’s financial practices, and supporting high-collateral, fast-paced, initiatives with executive-level visibility. You should expect to have the ability to complete the following activities on a regular basis:

• Identification and drafting of key deliverables and reports due to the OCIO and executive-level leadership. These deliverables may include technical topics such as Cybersecurity initiatives like Zero Trust or compliance topics such as responding to Congressional inquiries or audits.

• Working with finance staff to conduct project-cost estimations and assist the CISO with recording funding for key priority initiatives for the department. 

• Coordinating across multiple federal teams and with executives to collect input on strategic plans.

• Tracking task completion and providing updates to senior leadership.

• Supporting program management through the facilitation of routine processes such as staff meetings, project planning, schedule management, reporting, and monitoring of performance indicators, risks and issues.

• Designing, implementing, and improving business processes and workflows.

What You Will Need:

• US Citizenship and the ability to obtain and maintain a federal Public Trust

• Bachelor’s Degree

• THREE (3) years or more experience in:

  • Working with data sets, policy research and/or writing, and document analysis.

  • Supporting senior officials (preferably in government or industry)

• Exceptional written and verbal communication skills including experience developing Department-wide policies and communications, budget reports, and/or senior executive talking points or keynote addresses.

• Ability to quickly learn, support, and improve financial management processes.

• Ability to identify and address client needs, build solid relationships with clients and customers, and communicate with executive clients in an organized and knowledgeable manner.

• A flexible, customer-centric approach to support rapidly changing business needs and new priorities.

What Would Be Nice To Have:

• An ACTIVE and CURRENT TOP SECRET federal security clearance

• EIGHT (8) or more years of experience managing large and complex technology integration projects.

• Project Management Professional (PMP) certification

• Subject matter expertise relating to government agencies' relationship with the United States Congress and other branches of government.

• Experience working within or interacting with the United States Congress is a plus.

• Knowledge of the cybersecurity landscape including the latest trends and mandates within the federal government and industry including Zero Trust.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

The analyst will work with the client's FISMA, Governance, and Audit team to lead and support the Information Security audit and assessment activities within the agency. The analyst will collaborate with cross-functional teams and stakeholders to ensure a smooth effective execution of Information Security audit processes and engagements.

The analyst will specifically work as a handler or liaison to facilitate a diverse set of external and internal inquiries around FISMA audits, Financial Statement Audits (FSA), OMB A-123 control assessments, and other external audit-type inquires as needed. Other key responsibilities include:

• Coordinating and scheduling interviews and meetings with stakeholders.

• Developing presentations for internal and external audience to report on audit findings and resolution progress and be able to effectively facilitate discussion with both internal and external executive audience.

• Assist in analyzing audit data and results to identify trends and patterns.

• Contribute to continuous improvement of audit support processes.

What You Will Need:

• An ACTIVE and CURRENT TOP SECRET federal security clearance

• Bachelor’s degree; Educational requirement may be waived if the candidate has four (4) or more years of experience.

• FOUR (4) years or more experience in:

  • Business analysis

  • Presenting information and responding effectively to sensitive issues.

  • Information security, auditing and/or audit management

What Would Be Nice To Have:

• Familiarity with the Risk Management Framework (800-37), NIST 800-53, FISMA

• Excellent communication and collaboration abilities

• Strong analytical, problem solving, and presentation development skills

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

Job Description:

SUMMARY OF POSITION
Provides person-centered assistance to clients to help ensure appropriate continuum of care. Updates the care plan and monitors the effectiveness of client treatment. Coordinates treatment plan in support of increased self-sufficiency. Primary case holder for the client and is responsible for maintaining the chart to ensure the client has access to services provided by this program. Completes necessary documentation in a timely manner and support clients as part of their clinical team.  Teaches, guides, instructs and supports persons with serious mental illness and/or substance use disorders to address barriers in any life domain, associated with their recovery.

This role is a core function of the CCBHC (Certified Community Behavioral Health Clinic) Grant and the Integrated Care team. Provides person-centered assistance to clients to help ensure appropriate continuum of care. Updates the care plan and monitors the effectiveness of client treatment. Coordinates treatment plan in support of increased self-sufficiency. Primary case holder for the client and is responsible for maintaining the chart to ensure the client has access to services provided by this program. Completes necessary documentation in a timely manner and support clients as part of their clinical team.  Teaches, guides, instructs and supports persons with serious mental illness and/or substance use disorders to address barriers in any life domain, associated with their recovery. Develops, maintains, and enhance relationships with community partners and referral sources. Supports and coordinates clients discharging from partnering hospitals in accessing services and resources.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Facilitates client’s use of family, social and community resources, acting as an advocate when necessary and maintaining necessary communication with other involved parties.
• Assesses and updates person-centered plan with the client and collaterals and monitors progress of the plan. Ensures client’s clinical record is maintained and up to date at all times. Clinical documentation is accurate, meets organizations standards in composition and content, and is adequate for communication about client’s treatment and progress. Main point of contact for managed care team
• Assists in census management, admissions, and discharges. Communicates with staff and clients to help overall flow of facility. 
• Completes authorizations paperwork for clients including ASAMs, Care Plans, CANS/ANSA’s and all documentation/assessments necessary for treatment specific to the program.
• Meets with clients individually to explain insurance status and needs.
• Serves as the liaison between the client and the client’s Representative Payee
• Uses structured, standardized interventions and resources for teaching to assist clients in overcoming barriers to recovery.
• Provides individual and/or group interventions in the home, community or office setting.
• Works within various community systems to collaborate on behalf of, and with, the client. Includes the criminal justice system, the child welfare system, hospital/medical systems, educational, etc.
• Submits reports to referral sources on clients participation and progress in treatment, where authorized

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods. 
• Excellent customer service skills.
• Basic computer literacy required.
• Understanding of substance use/ co-occurring disorders, ASAM levels of care/ medical necessity and recovery. 

QUALIFICATIONS
Education Level
Bachelor’s level preferred, Associate's degree or Two years of experience or two years of college coursework in related field may be substituted for degree requirement.  

Years of Experience

Minimum of two years professional experience working directly with adults or youth and families in a child welfare, school, childcare, criminal justice behavioral health or related setting preferred

Certification/Licensure

Obtain and maintain CANS/ANSA Certification

Time Type:

Entry Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Diversity, Equity, and Inclusion employee resource groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our beliefs toward diversity and inclusion.

Our approach to diversity is simple—it’s about embracing everyone. Together, we continue to develop an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our employees. It powers our innovation and connects us closer to each other, to our clients and the communities we serve. We strive to create a workplace that reflects the growing world around us, and where everyone feels empowered, safe and welcomed.

Primary City/State:

Department Name:

Work Shift:

Job Category:

Primary Location Salary Range:

In accordance with State Pay Transparency Rules.

Up to $1500 Sign On Bonus Available!

Help move health care into the future. At Banner Health we are changing health care to make the experience the best it can be. If that sounds like something you want to be a part of, apply today.

As a CNA/Patient Care Assistant, you will bring your experience and passion for health care to our McKee team in Loveland, CO! You will be an active and engaged change agent; dedicated to the needs of our patients and families. In this role you will be working in the Emergency Department.

Experience as a CNA preferred but not required.

We currently have a Full-Time Night Shift available (6:00pm-4:00am)! One week you will work four 10 hour shifts and the next week you will work three 10 hour shifts. Weekend/holiday rotations are required in this role. Enjoy a flat rate $1.50/hour weekend shift differential and an $5/hour night shift differential when applicable.

POSITION SUMMARY
This position provides routine patient care to promote patient comfort and contribute to the overall patient plan of care. This position is responsible for on-going patient data collection and documentation in the medical records and provides a variety of unit support functions which contribute to the overall efficient operation of the nursing unit/department.

CORE FUNCTIONS
1. Provides assistance in activities of daily living and completes necessary tasks to promote patient health, including assisting patients with basic hygiene needs, maintaining an optimum level of mobility and providing assistance with nutritional intake as needed.

2. Collects patient specimens and data, including vital signs, input/output and other delegated measurements in accordance with unit/facility policy and standards of care. Documents objective data and routine aspects of patient care. Assists in the transportation of patient specimens.

3. Recognizes and reports abnormalities and/or changes in the patient’s health status and responses to treatment to a licensed professional. Promotes continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.

4. Performs procedures and uses equipment as delegated by a licensed professional, consistent with demonstrated competencies and according to state scope of practice; procedures may include blood draws, foley catheters removal, EKGs, and EKG monitoring. Provides necessary supplies, support and assistance to medical staff and patients for unit specific procedures, under the direct supervision of a licensed professional.

5. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.

6. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. Assists in the ordering of patient specimens. May transcribe and process physician orders effectively using the electronic medical record.

7. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.

8. Based on area of assignment may assist with transporting patients, including pre-operative and immediate post-operative patients to critical care unit. Participates in OR room turnover.

9. This position works under supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with staff at all levels throughout the facility, as well as patients, families and physicians

MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.

Current BLS certification is required. Current Certified Nursing Assistant (CNA) in state of practice is required for new hires and transfers. In Tucson: Current Certified Nursing Assistant (CNA) in state of practice is required for new hires. Existing Tucson incumbents may not transfer out of their geographical market without meeting the CNA requirement. Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

Must possess excellent organizational skills, as well as effective human relations and communication skills. Working knowledge of medical terminology and computer literacy and keyboarding skills is required.

Depending on department assignment, receive a minimum passing score of 85% on ECG or EEG test with accurate identification of all lethal cardiac dysrhythmias and epileptiform activity is required. Successful completion of either a unit approved basic electrocardiogram interpretation course or electroencephalographic interpretation course, or on the job training is also required.

Anticipated Closing Window (actual close date may be sooner):

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy

We are seeking a talented and experienced Senior Expert Requirements Engineering - Digital Ecosystem (m/f/d) to join our team. In this role, you will take end-to-end responsibility to drive the success of our industry-leading medical product portfolio. Fresenius Medical Care is dedicated to creating a future worth living for patients, worldwide, every day. In Value Stream Digital Products, we are working cross-functionally to bring innovative high-quality digital products and enablers to our global customers, drive growth and business success. You can expect an agile working environment focused on outcome, and a collaborative and proactive mindset. 

Your assignments

• Define, set-up, maintain and manage the complex product requirements for digital ecosystem / products.
• Team take the responsibility for correct common understanding of requirements to be implemented
• Working with PMs/POs of ecosystem fields of actions to gain understanding of topics, environment / context, stakeholder needs, clinic process
• Translate stakeholder need / business requirements into 1st level of system requirements (problem space, technical level) and further breakdown into official deliverables of GPDP (SysRD, URD, PRD) according to FMC SE methodology and guideline
• Ensure the traceability for the requirements implemented
• Responsible for review of requirements and fulfilling the acceptance criteria
• Responsible for the requirements change management
• Support the document creation user requirements, service manuals and instructions for use
• Structure and gather existing stakeholder needs into one concise In-Center Digital Ecosystem Stakeholder Needs list comprising of all ecosystem fields of actions
• Support breakdown of these stakeholder needs per focus topic and elicitation into 1st level of system / product requirements

Your profile

• Successfully completed studies of electrical engineering, computer science or similar
• More than 5 years of professional experiences in Requirements Engineering, Product Management or Product Ownership (“expert”)
• Experience in product development of medical devices
• Functional leadership experience
• Experience in the development of technical systems (component / hardware / software development) in the following areas automotive, aerospace or medical technology as well as in functional safety
• Knowledge of relevant standards such as IEC62304, IEC60601, IEC61508, ISO26262, DO-178
• Experience in an agile environment e.g. SCRUM
• Experience in handling requirements management tools such as Polarion, DOORS, WindChill and MS Office
• Strong communication and organizational skills
• Fluent in English and German, in written and spoken

In your role as Regulatory Affairs Manager (m/f/d) you will support product registrations, provide design input and assess changes to ensure regulatory product availability on global markets.

Your assignments:

• Obtain and sustain global registrations for product portfolio as per Regulatory Strategy and product roadmap
• Provide Regulatory Strategy and product roadmap input as primary liaison to local and global product teams
• Compile global registration file (STED) per product and customize/ supplement in preparation of local submission where necessary
• Communicate / collaborate with relevant global interfaces
• Support site registrations and tender procedures
• Provide regulatory design input and submission strategy guidance to sustaining and development project teams to ensure creation of approval-relevant documents

Your profile:

• Completed studies in a scientific/technical field or comparable training with professional experience
• Several years of experience in the field of Regulatory Affairs, preferably for medical devices in global markets
• Business proficient in English (written and spoken)

We are seeking a talented and experienced Systems Architect Digital Ecosystem (m/f/d) to join our team. In this role, you will take end-to-end responsibility to drive the success of our industry-leading medical product portfolio. Fresenius Medical Care is dedicated to creating a future worth living for patients, worldwide, every day. In Value Stream Digital Products, we are working cross-functionally to bring innovative high-quality digital products and enablers to our global customers, drive growth and business success. You can expect an agile working environment focused on outcome, and a collaborative and proactive mindset. 

Your assignments

• Designing complex systems and systems of systems within the In-Center Ecosystem
• Technical leadership role to drive and document requirements, architecture and design solutions of the respective sub-system/component across different trades (e.g. electrical, mechanical, digital)
• Working with PMs/POs of ecosystem fields of actions to gain understanding of topics, environment / context, stakeholder needs, clinic process
• Propose and evaluate architectures with product managers / POs and architects of HD devices, water tech, digital products to find best architectural direction
• Elaborate on the need of an edge device
• Zig-zagging between needs / requests and architecture: align technical requirements and architecture with Product and Platform Architects
• Preparation and maintenance of architectural documentation, taking risk-reducing measures into account
• Responsible for the generation of a modular architecture that would drive detailed engineering development work across different engineering trades, i.e. electrical, mechanical, digital etc
• Perform functional allocation from functional architecture to physical architecture
• Responsible for ensuring delivery and the integration capability of the respective system into the overall ecosystem
• Model system / product architecture in professional format (e.g. UML/SysML in Modeler)

Your profile

• Master’s degree or higher in Electrical/Electronic/Computer Engineering preferred
• More than 5 years of experience as systems architect (“expert” in system architecture”)
• Experienced product owner for digital tools and/or embedded software
• Some years of Systems Engineering experience in aerospace and/or automotive industry helpful
• Several years of functional leadership experience (especially with global cross-functional teams) 
• Ability to break down high-level architecture for core engineering functions (electrical, mechanical, software)
• Experience conducting trade-off analysis to establish optimal level of scalability and flexibility of modules in a functional architecture
• Experienced in Requirements Management for software/hardware, including interface requirements across lower level (mechatronic) modules
• Profound system knowledge of medical devices (i.e. dialysis machines) or complex mechatronic systems preferred
• Experience with requirements management tools (e.g. Polarion, DOORS, WindChill etc.)
• Driving personality and ability to make high-quality decisions
• Strong communication, presentation and influencing skills across all levels and roles in a large organization
• Fluent in English and German, in written and spoken

Fresenius Medical Care ist der weltweit führende Anbieter von Produkten und Dienstleistungen für Menschen mit Nierenerkrankungen. Unser Ziel ist, eine lebenswerte Zukunft für chronisch und kritisch kranke Patienten zu gestalten - weltweit und jeden Tag.

Werden Sie Teil unseres Teams und unterstützen Sie als Operations Specialist (m/w/d) unsere Medizinischen Versorgungszentren (MVZ) sowie die Regionalgeschäftsführung bei kaufmännisch administrativen Angelegenheiten.

Ihre Aufgaben

• In Ihrer Rolle als Operations Specialist (m/w/d) sind Sie für die Koordination, Organisation sowie Durchführung von kaufmännischen und administrativen Angelegenheiten und Vorgängen für eine definierte Anzahl von MVZs der Nephrocare Deutschland GmbH verantwortlich
• Sie pflegen und verwalten die Verträge der Nephrocare Deutschland GmbH. Dies inkludiert den Abschluss und die Kündigung von Verträgen, die Überwachung der Fristen, das Nachhalten von Vertragsvereinbarungen sowie die Eingabe in der Vertragsdatenbank
• Zur Sicherstellung von internen Prozessen prüfen Sie monatlich die Bürokassen-abrechnungen der MVZ
• Sie erstellen und überprüfen Nebenkostenpauschalen für unsere Heimdialysepatienten
• In Ihrer Funktion unterstützen Sie die Geschäftsführung bei kfm. Projekte und implementieren die erarbeiteten Prozesse in unseren Medizinischen Versorgungszentren
• Ihr Fachwissen geben Sie in virtuellen Schulungen an die Mitarbeiter unserer MVZ weiter

Ihre Qualifikation

• Sie verfügen über eine erfolgreich abgeschlossene kaufmännische oder eine vergleichbare Ausbildung
• Für Ihre Position ist ein sicherer Umgang mit dem Microsoft-Office Paket erforderlich
• Sie verfügen über ein sehr gutes Kommunikationsvermögen, Verbindlichkeit sowie Bereitschaft zur interdisziplinären Zusammenarbeit in der Unternehmensgruppe
• Sehr gute Deutschkenntnisse in Wort und Schrift runden Ihr Profil ab

Es gibt viel, was Sie bei Fresenius entdecken können, denn wir haben einiges zu bieten - für Ihre berufliche Zukunft mit Sinn:

• Die Möglichkeit mobil zu arbeiten
• Ob vor oder hinter den Kulissen – Sie helfen mit, immer mehr Menschen auf der ganzen Welt immer bessere Medizin zugänglich zu machen
• Individuelle Möglichkeiten zur selbstbestimmten Karriereplanung und fachlichen Weiterentwicklung
• Eine Unternehmenskultur, in der genug Platz für innovatives Denken ist – um gemeinsam die beste und nicht die schnellste Lösung zu finden
• Eine Vielzahl engagierter Menschen mit den unterschiedlichsten Kompetenzen, Talenten und Erfahrungen
• Die Benefits eines erfolgreichen Weltkonzerns mit der kollegialen Kultur eines mittelständischen Unternehmens

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Doradca ds. Sprzedaży i Utrzymania Klienta

O roli:
Klienci są dla nas najważniejsi! Dlatego w eService stworzyliśmy Centrum Współpracy z Klientem, którego zadaniem jest zarówno prowadzenie aktywnej sprzedaż naszych produktów i usług, jak i zapewnienie profesjonalnej obsługi dla pozyskanych Klientów eService. Twoim codziennym wyzwaniem będzie telefoniczny kontakt z nowymi i obecnymi Klientami w celu nawiązania lub rozszerzenia współpracy. W tym Teamie zdobędziesz umiejętność prowadzenia efektywnych negocjacji oraz nawiązywania, budowania, utrzymywania relacji i współpracy z Klientem.

Zostań częścią naszego zespołu, w którym będziesz:

• aktywnie nawiązywać relacje z nowymi Klientami
• dbać o relacje z Klientami, którzy już nam zaufali
• odpowiadał na zgłoszenia otrzymane od potencjalnych Klientów
• ustalać powody rozwiązania współpracy oraz podejmować próby jej wznowienia
• przygotowywać i wysyłać dokumentację sprzedażową do Klienta np. umowy, aneksy, kalkulatory, oferty
• udzielać odpowiedzi na zapytania mailowe Klientów

Czego potrzebujesz, aby osiągnąć sukces:

• min. półrocznego doświadczenia w obsłudze telefonicznej Klienta
• znajomość technik sprzedaży i negocjacji
• łatwości w komunikacji, nawet w trudnych, kryzysowych sytuacjach
• umiejętności utrzymywania porządku w dokumentacji
• bardzo dobrej znajomość pakietu MS Office
• nastawienia na realizację celów

Co od nas dostaniesz:

• zatrudnienie w oparciu o umowę o pracę z perspektywą długoterminowej współpracy
• motywujący system premiowy
• szkolenie wdrożeniowe w pierwszych dniach pracy, dzięki któremu lepiej poznasz naszą firmę
• szkolenia dla pracowników: u nas rozwiniesz swój potencjał zawodowy i osobisty
• prywatną opiekę medyczną Luxmed dla Ciebie i członków Twojej rodziny (w tym stomatologię)
• dostęp do karty Multisport
• możliwość przystąpienia do grupowego ubezpieczenia na życie
• darmową naukę języka angielskiego i niemieckiego (w wersji on-line)
• dostęp do bezpłatnego i anonimowego programu doradztwa w zakresie psychologicznym, finansowymi prawnym
• a nawet świeże owoce w każdą środę oraz codziennie pyszna kawa z Praskiej Palarni :-)

Nasi ludzie są kluczem do naszego sukcesu – wspólnie budujemy stabilną kulturę pełną różnorodności i opartą na bezpieczeństwie. Nasza kultura zmienia się wraz z nami oraz potrzebami społeczności, w których działamy. Tworzymy środowisko pracy, w którym wiemy, dokąd zmierzamy oraz wspieramy każdego w nauce, rozwoju oraz osiągnięciu sukcesu.
Nasza kultura i wartości opierają się pięciu filarach: uczciwość, usługi, współpraca, odpowiedzialność, różnorodność.

Co dalej:

• wyślij CV
• rozmowa telefoniczna – porozmawiamy krótko o stanowisku i Twoim doświadczeniu (15 min)
• spotkanie rekrutacyjne – poznamy się, dowiesz się więcej o eService, poznasz swojego Managera i porozmawiamy szerzej o Twoim doświadczeniu (60 min)
• oferta współpracy – po udanym procesie rekrutacji złożymy Ci propozycję współpracy
• witamy w naszym zespole – przekazanie niezbędnych narzędzi do pracy i wdrożenie w nowe obowiązki

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Are you ready to work in a fun environment where you truly know that you, and the work you perform, absolutely make a difference at the end of the day? Are you at the point where you want to experience that the company you work for is genuinely a Community First, and a Company Second? If so, then you have come to the right place!

DaVita is currently looking for a Revenue Coordinator to join our Imaging Team. Here you can show off your ability to be detail oriented and a team player. This is a unique roll where you are able to have an impact on almost every department throughout the company. This is a perfect position for someone who is interested in expanding their experience in healthcare, as you will get a firsthand look across all aspects of the revenue cycle.

Revenue Coordinators, as a team, processes patient, insurance and financial documents. Our goal is to quickly and accurately identify documents so the appropriate teams can take the next steps. We are a fast-pasted environment with changing inventory on a daily basis. 

Individuals who excel in this role are detail oriented and results driven, and have the ability to work well with cross-functional groups. In this role, you will be able to work independently as a member of a high-volume team with an emphasis on quality, facilitate effective team interactions, and help foster a positive work environment.

With DaVita, you have the chance to work hard, be competitive, and have FUN doing it. AND you will know that the work you are doing is helping to save lives.

Here is what you can expect when you join our Village:
• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
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Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

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CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.