Would you like to work for a company with Core Values such as TEAM and FUN?  Do you want your work to make a difference?  Are you looking to build your career in healthcare?  Then, join our growing team, which offers abundant opportunities to develop your professional and personal skills, advance your career, and positively impact our patients' lives.

DaVita is hiring a Supervisor for our Medicare Patient Account team within Revenue Operations. This position assists the manager by providing leadership and direction to Revenue Specialists on a Collections and Credits team.

We are looking for a motivated and results oriented leader who has proven success in a fast-paced environment. This position is responsible for daily operational oversight and directing teammates to ensure processes and tasks are being completed as expected. They will lead the team is meeting critical metrics to ensure efficient and effective resolution of outstanding accounts receivable and accurately following policy and procedure to adhere to federal rules and guidelines.

In addition, this leader is one who excels in passion for high complexity problem solving, people development, and analytics and reporting. This position requires a high level of attention to detail, critical thinking, and the ability to work well as part of a fast-paced team.  The ideal candidate is accomplished in multitasking abilities, strong mathematical and analytical skills, and is driven by moving metrics and implementing efficiencies to achieve success. On top of supervisory responsibilities, this position will be responsible for leading and/or actively supporting the execution of strategic initiatives, process re-design, analytical report development, and special projects.

*Seeking a Hybrid candidate in or near Denver, CO.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive:

• Hybrid/Remote opportunity local to Denver, CO. Monday-Friday 8 hours a day
• Provide daily supervision, direction, mentoring, coaching, and performance management to teammates
• Monitor team results to evaluate compliance, quality and effectiveness to identify opportunities for improving results and driving efficiencies
• Determine staffing plans that promote the most effective use of all teammates; conduct regular career conversations
• Keep team informed of all important announcements and impacts to the book of business
• Establish, communicate, and ensure departmental goals and objectives are achieved
• Address teammate relations issues appropriately and escalate to manager as necessary
• Assist Manager and work with People Services regarding teammate employment activity such as hiring, promoting, job performance, evaluations, PTO, and disciplinary action as required
• Write and conduct teammate annual Performance Development Reviews (PDRs) as required
• Maintain teammate records in compliance with DaVita policy's and any applicable laws
• Understand and communicate DaVita company policies and procedures
• Know, understand, and follow DaVita teammate guidelines as well as local safety and security policies and procedures.

Special Projects

• Lead or actively participate in special projects
• Serve as a liaison between the data analytics team and other departments to ensure business needs are met in an efficient and effective manner
• Support the analytics team manager via business acumen and technical knowledge
• Meet tight deadlines in a time sensitive and resource constrained project environment
• Provide frequent updates to manager regarding the status of activities and initiatives
• Assist with CQI (Continuous Quality Improvement) projects or other efforts designed to improve effectiveness/efficiency of the business
• Identify system and process improvements opportunities and make recommendations

Analytics/Reporting

• Perform root cause analysis on large amounts of datasets and create detailed reports for strategic business issues and opportunities
• Identify system and process improvements and recommend process improvement plans
• Provide accurate and timely reporting of performance metrics to the senior leadership team as required or scheduled
• Maintain reporting continuity, integrity, and communication among analytical departments

Other Duties

• Champion the DaVita Mission and Values both internally and externally
• Attend team meetings, phone conferences, and training as scheduled or needed
• Perform other duties as assigned or required
• Travel required: up to 5%

Qualifications:

• Associates or Bachelor's degree (required or substituted by 7+ years of applicable experience in similar or related role with a high school diploma or equivalent)
• 1-2+ years in leadership role with direct reports (preferred)
• 1+ years in healthcare Revenue Operations experience (preferred)
• 1+ years of experience with generic accounting, transactions, coordination of benefits, or medical billing systems (preferred)
• Intermediate computer proficiency in Microsoft Office tools including Excel, PowerPoint and Outlook (required)
• Critical thinker with demonstrated ability to perform root cause analysis, draw conclusions, solve problems, prepare and implement action plans, and lead improvement initiatives
• Willingness and desire to create a team learning environment and to foster a positive, fulfilling work environment
• Demonstrated strengths in teambuilding and leadership skills
• Strong written, verbal, and interpersonal communication skills with an acute ability to listen attentively and to communicate effectively throughout all levels of the organization

Here is what you can expect when you join our Village:

• A "community first, company second;" a culture based on Core Values that really matter
• Clinical outcomes consistently ranked above the national average
• Award-winning education and training across multiple career paths to help you reach your potential
• Performance-based rewards based on stellar individual and team contributions
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most.  Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment.  Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
• All essential work function equipment will be provided

At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are.  We are proud to be an equal opportunity workplace and an affirmative action employer.  As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

Salary/ Wage Range:

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

#LI-RH1

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Why Patients Need You

Your in-depth knowledge and financial skills will keep our products in production and our innovators innovating.  Whether you are part of establishing, coordinating, researching, or administering financial operations, your role is critical to getting our medicines in the hands of the people who need them most, faster and more efficiently than ever before.

What You Will Achieve

Your expertise and skills will help Pfizer build robust financial controls to manage its finance and accounting practices. You will put in place system controls and determine the operation's consistency with corporate objectives and standards through various verification methods and processes. You will identify internal control gaps in business procedures, processes or systems, and initiate appropriate remedial actions.

As an associate, your focus on the job will contribute in achieving project tasks and goals. Through your domain knowledge and commitment, you will create a collaborative teaming environment for your colleagues.

It is your dedication that will make Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It

• Contribute to the completion of project milestones and organize own work to meet project task deadlines.
• Support shared services site team and direct reports.
• Responsible for communicating with internal and external business professionals.
• Support Corporate Audit and ensure compliance and controls are adhered to and captured for audit review.
• Work with legal, compliance and market approvers to handle exceptions and approvals.
• Review compliance standards for healthcare contracts for external healthcare professionals.
• Ensure customer needs and relationships are fulfilled and enhanced through proactive involvement and interaction.
• Perform period end financial close activities and meet all related deadlines.
• Develop financial information by researching and analyzing accounting data to meet management requests.
• Discover, develop, manufacture and deliver quality, safe and effective prescription medicines to treat and help prevent disease for people.
• Identify the primary groups or key positions that this position will have interact with regularly.
• Assist in timely delivery of standardized financial processes on behalf of Pfizer.

Qualifications

Must-Have

• Bachelor's Degree
• Demonstrated proficiency in MS Office, especially MS Excel, Word, and PowerPoint
• Fluent in English speaking

Nice-to-Have

• Pharmaceutical industry or contracts experience
• System application & products / Oracle experience
• Demonstrated ability to work on own initiative with limited oversight
• Good organizational skills to coordinate and manage multiple priorities

Position Responsibilities

• Organizes own workload prioritizes and proactively follows up on outstanding items. 
• Maintains and when possible exceeds metrics and goals.
• Takes initiative in identifying processes and initiatives that fit into our Digital Finance strategy.
• Has strong analytical and process management skills. 
• Actively supports our GBS value proposition by keeping processes aligned with our delivery model and global standard, adhering to our internal controls structures, and helping to identify process improvement opportunities.
• Supports and co-leads select in-house processes, continuous improvement initiatives, and stakeholder collaborations.
• Demonstrates business acumen and is able to apply market-specific knowledge in Business Partner and Customer interactions.
• Independently manages the formal relationship with key internal stakeholders and colleagues of diverse backgrounds, including different departments, cultures, business units, and countries.
• Ensure the timely and proper execution of adequate internal controls, and understanding of our SOP proposing updates when the documentation does not align with our day-to-day processes.
• Takes ownership of every audit request that involves his/her processes. 
• Responsible for keeping accurate and up-to-date Work Instructions, Job Aids, and Desktop Procedures documentation. 
• Assist the management team and other colleagues as needed. 
• Responsible for the maintenance and consistent application of Pfizer and GBS Americas policies.
• Works towards and maintains agreed metrics and goals.
• Capable to make basic decisions over daily responsibilities.
• Promptly escalates operative and legal issues to his/her manager. 
• Evaluates customer/internal documentation and system information.
• Maintains focus on customer service.
• Communication skills (written and verbal) – effectively communicate with internal and external End users, customers, and vendors.
• Organizational skills – ability to organize workload, prioritize, and follow up on outstanding items.
• Exercises sound judgment abilities. 
• Good understanding of system functionality and processes.
• Attention to detail and ability to work with a high degree of accuracy.
• Prepare basic analysis for external accountants and Corporate Audits.
• Participate on organization committees.
• Participate in the delivery of internally developed training.
• Seek opportunities to be mentored by others.
• Operational Transformation support including primary processing, issue resolution, and maintaining metrics and goals.
• Demonstrate ownership of personal and professional development.
• Ability to operate independently and remain focused through change or uncertainty.

Technical Skills Requirements

• Proficient Office, WebEx, and Teams Knowledge.
• Proficient Accounting Finance knowledge.
• Proven experience in multinationals, shared services, or finance-related if applicable.
• Solid ERP system (SAP, ARIBA, MDGs, Service Now, APEX Analytics)
• Stakeholders relationship management.
• Advanced problem-solving and analytical skills. 
• Advance Communication and customer service skills.
• Required knowledge of reporting capabilities, KPI, and business analytics. 
• Internal/external audit management experience.
• Time management (ability to work with priorities when several responsibilities are assigned).
• KPIs and Measurement basic understanding.
• Capability to manage complex/critical scenarios.

Education and Experience

• Bachelor’s degree or in progress in Business, Accounting, or Finance.
• 1-4 years of relevant functional accounting or finance experience. 
• Proficiency in PC skills (MS Excel, Word, PowerPoint) required.
• Good written and verbal English communication skills required

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Reporting to the Sr. Manager, Director, and VP Corporate Services.  The Manager, Credit and Customer Engagement is responsible for both customers and retailers contact centers group, including a technical support function. As a manager of the Customer Experience & Interaction group, incumbent will build and lead a team to assure services to our Fairstone client (Merchants and Customers) by developing, supporting, and service their needs through our inbound queue such as but no limited to chats and phone coast to coast.

What we offer:

• Work-Life balance: Our 37.5-hour work week and our hybrid model (3 days in the office) promote a healthy balance.

• Paid vacation: 15 days of paid vacation at least, 6 days of wellness.

• Retirement planning: Employee and employer contribution retirement plan, and Fairstone retirement savings plan.

• Benefits: Flexible benefits package based on your needs

• Well-being: Free lunch every month and tailor-made online medical support 24 hours, 7 days a week.

• Support for the community: Paid volunteer day and contribution to obtaining one additional day off per year thanks to Angel Day!

• Education: Tuition Reimbursement Program

• Development: Access to the Fairstone Academy for comprehensive training and skills development.

• Employee Discounts: Exclusive access to discounted products and services, including car insurance, phone plans, hotels, attractions, gym memberships, and more!

In this role you will:

• Supervise staff and offer support.

• Resolves issues that may involve uncommon variations of issues and may have potential for broader organizational impact.

• Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, etc.

• Determines hiring to ensure adequate staffing.

• Recommends new work procedures and review existing policies for improvement.

• Coach, train and develop individual and group of teams.

• Ensures essential procedures are followed, by doing monthly reviews.

• Develops new techniques, methodologies, and approaches in offering loan products to directly support the immediate and long-term growth strategies of the organization.

• Able to lead a team of underwriters who oversee credit adjudication for Retail Credit in Canada.

• Lead a customer service team to meet performance targets, optimization strategies, training and coaching programs, contests, recognition programs and efficiency actions.

• Develop and execute integrated sales, relationship, and credit strategies that are aligned with the business plan to achieve desired revenue, expense, and service goals.

• Set expectations for staff, fostering an environment in which team members work together to achieve all business goals.

• Support portfolio growth by identifying cross-sell opportunities, coaching the team to deepen relationships and increase client acquisition.

• Drive individual production goals with outbound and inbound sales activities, including building relationships with internal partners.

• Collaborate with other departments to manage company reputation.

• Assist our customers via Live Chat on their different Fairstone product and/or submission of loan applications.

Qualifications:

• Bachelors' degree preferred or equivalent work experience.

• 5+ years relevant business experience.

• Strong relationship and management skills coupled with a true 'partner' mindset/approach.

• Proven ability to coordinate and manage across business segments.

• Organizational and time management skills.

• Optimistic, can-do attitude with a desire to win, results-oriented, strong work ethic.

• Able to promote a culture of collaboration and teamwork across functional and organizational boundaries.

• Ability to devise strategies and translate strategic objectives into tactical execution plans.

• Strong leadership/influence capabilities, proven ability to drive decision making to achieve end objectives.

• Excellent verbal and written communication skills.

• High degree of proficiency with Microsoft Project, Excel, Word, PowerPoint, Outlook, etc.

• Bilingual both written and spoken English and French.

Fairstone has been recognized as one of Montreal's Best Employers for 2024 by the editors of Canada's Top 100 Employer, marking our fourth consecutive year receiving this prestigious designation.

WE ARE PROUD TO BE: Montreal's Top Employers 2023 by Canada’s Top 100 Employers!

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

Job Type:

POSITION SUMMARY: 

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

 People

• Follows instructions of supervisors and assists other team members in performing store functions
• Assists in the training of store team members

Service

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer
• Takes complex customer orders using order systems and provides accurate pricing information
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
• Maintains a safe, clean and orderly retail Store

Profit

• Ensures confidentiality of customer data and careful handling of documents, media, and packages
• Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
• Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
• Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
• Takes preemptive action to prevent errors and waste
• Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
• Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures

Self-Management

• Performs multiple tasks at the same time
• Looks for opportunities to improve knowledge and skills within the retail Store
• Able to operate with minimal supervision
• Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
• All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• High school diploma or equivalent education
• 6+ months of specialized experience
• Excellent verbal and written communication skills
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS:

• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 55 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability, on a consistent basis, to work with minimal supervision
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Quality Driven Management (QDM)

• (Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.)
• Suggests areas for improvement in internal processes along with possible solutions
• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility
• Applies Quality concepts presented at training during daily activities
• Supports FedEx Office Quality initiatives

EEO Statement
 

FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant  on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America’s Military Veterans and individuals with disabilities are strongly encouraged to apply.

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.

For more information, click here.

The Analyst, Clinical Programs, will be a part of the Practice Engagement lane on Clinical Transformation within DaVita Integrated Kidney Care (IKC).  The Clinical Transformation team leads DaVita in the transformation of kidney care by enabling care teams to engage patients in reaching their health goals and reducing overall cost to the healthcare system. 

Being the Partner of Choice to nephrologist practices allows our care teams to improve the clinical outcomes for our patients and grow this line of business.  The Practice Engagement lane seeks to strengthen these practice partnerships through practice collaboration, reporting, technology, innovative care models, etc.  This Analyst will support the development, implementation, and continuous improvement of such initiatives.

The Practice Engagement lane is highly visible and works cross-functionally with stakeholders across the organization, including field operators, clinical, financial, IT, and compliance.  The team is made up of highly motivated individuals with consulting, process engineering, change management, and clinical experience.

Essential Duties and Responsibilities

• Initiative Strategy, Project Management, and Execution: Assists in development, pilot, implementation, evaluation, and continuous improvement of key initiatives that strengthen practice partnerships and associated clinical outcomes with Manager support.  Scope may include tools, technology requirements, data reports/insights, training collateral, etc.
• Business-Driven Presentations: Uses a professional presentation style to communicate and creates effective visuals to convey data and/or information in an easily digestible manner with clear takeaways
• Teamwork: Works collaboratively with a broad set of cross-functional stakeholders and partners to drive the successful planning and implementation of your work and other common priorities
• Analysis: Assists in the creation and management of datasets, reporting, and/or results to convey targeted messages for a variety of audiences.  Includes quantitative and qualitative research.
• Special Projects: Participates in special projects outside of the day-to-day scope of responsibilit
• Other: Other duties as assigned

Requirements:

• Bachelor's degree (required)
• 0-2 years relevant experience (required)
• Strong problem-solving and analytical skills (required)
• Resourceful, resilient, comfortable with ambiguity, and has an innate desire to learn (required)
• Advanced proficiency in MS Excel and PowerPoint; intermediate proficiency in MS word and Outlook (required)
• Healthcare background, interest, or educational experiences (preferred)
• Demonstrated experience working with multi-disciplinary teams including operations, finance, clinical, and compliance (preferred)
• Demonstrated Project Management experience, including ability to work on multiple projects concurrently (preferred)

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Total Number of Openings

Chevron Holdings Inc. (CHI) is a pioneer and leading multi-function Shared Services Center in the Philippines located in Makati City. With a workforce of more than 1,000, CHI delivers business services and solutions in areas such as finance, human resources, procurement, sales and marketing support and information technology. 

Responsibilities for this position may include but are not limited to: 

·       Analyzes complex customer problems/situations to determine the resolution that is in the spirit of our customer driven partnership.  Accountable for resolution to inquiries and has the authority to make decisions in alignment with business strategies and goals.  Transfers inquiries to resident experts or outside of the LBST or the Ordering Team correctly and with appropriate information.  Ensures all cases are closed in a reasonable period of time. 

·       Tracks errors in SAP and develops processes to prevent recurring issues. 

·       Manages customer relationships in pursuit of "value-added" account management.  

·       Responsible for customer intimacy in transactional and service requirements. Maintains working knowledge of customer profiles and key contacts.  

·       Proactively contacts customers for input and service feedback. Responsible for large account load assignment while teaming within workgroup to assist on other accounts as well.  

·       Partners with other LBST support teams in support of total customer experience. 

·       Performs customer administration requirements in support of sales process.  

·       Continuously seeks ways to streamline administrative requirements of our customers and our sales reps in support of customers, driving technology solutions where appropriate (CRM, knowledge mgmt, and web interfaces), including customer web applications.   Pursues continuous education in IT systems and processes. Advocate for online systems and partnership with Business Point functionality in support of customer needs. 

Required Qualifications: 

·       Bachelor's Degree in any business-related course 

·       Minimum of 2 years work experience 

·       Good in oral and written communication 

·       With analytical and problem-solving skills 

·       Can work with minimum supervision 

·       Willing to work on night shift and holidays 

Preferred Qualifications: 

·       Knowledgeable in SAP and salesforce 

·       Experience in phone support function 

Relocation Options: 

Relocation will not be considered within Chevron parameters. 

International Considerations: 

Selected candidates will work in International Location under the local payroll system and benefits. 

Why join Chevron:

·       Chevron is one of the world’s leading integrated energy companies and has been doing business in the Philippines for more than 100 years 

·       Chevron offers a competitive package and an opportunity to extend operational support for Chevron offices in five continents 

·       Chevron provides career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups  

·       Chevron is proudly recognized as an employer of choice, guided by a vision of diversity, inclusion and a commitment to equal employment opportunity 

·       Chevron operates with the highest ethical standards and place the highest priority on the safety and health of its workforce and the protection of communities and the environment 

·       Chevron advocates work-life balance, promotes a healthy behavior in the workplace, and offers employees access to various health and wellness programs 

·       Chevron supports a work-from-home arrangement during the COVID-19 pandemic, subject to operational needs 

Chevron participates in E-Verify in certain locations as required by law.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

At DaVita, we find that our best leaders are those who create an inspiring vision for the future and empowers their team to achieve success. They have always enjoyed tackling difficult problems and believe that the best way to solve them is through collaborative, team efforts. They take ownership of results and instill accountability in those they lead. They are driven, strong communicators, relationship builders, and find real fulfillment in challenging work.

Sound like you? Then you might be a great fit for our Admissions Operations Manager position with DaVita.

On-site presence is required once a week at our office in Englewood, CO

Here's what you can expect as an Admissions Operations Manager at DaVita:

Responsibilities include, but are not limited to:

The Admissions Operations Manager is responsible for ensuring the performance, productivity and efficiency of his/her team. The manager will have 2-3 direct reports (Supervisors) who each oversee 8-12 teammates.   They will be expected to provide excellent customer service to internal and external customers/partners and support the needs and goals within the organization to ensure a high-quality standard of service.   This role will require extensive engagement with RODs/DVPs to develop and execute new and creative strategies that drive Village wide metrics around growth.  The Operations Manager will also be expected to develop and implement new processes and strategies that will improve the efficiency and profitability of departmental and organizational operations.

​Essential Duties & Responsibilities

• Responsible for successfully maintaining overall performance metrics including but not limited to: Service Level Agreements, Cycle Time, placement rates and other KPIs.  TM adherence to process and service levels are key contributors to ensuring placement and generating $31M/TM in revenue each year ($620M per Manager)
• Responsible for the coaching, development and successful growth of the Supervisors that report to them, responsible for the overall operations of placement requests within their area of responsibility
• Manage and increase the effectiveness and efficiency of the Guest Services team through improvements to each function as well as coordination and communication between support and business functions (ROPs, IMT, Field operators)
• Improve the operational systems, processes and policies in alignment with the organization’s mission -- specifically, support better management reporting, information flow and management, streamline business processes and continually review organizational structure to ensure timely and efficient results
• Cultivate and maintain effective partnerships with ROD/DVP levels; able to identify and effectively present any areas of opportunity or excellence to key stakeholders in order to achieve growth goals and drive continuous improvement
• Project manage key initiatives and deliverables for the broader DGS team; including research, developing processes, ensuring agreement, training and communication across lanes
• Other duties and responsibilities as assigned

Education & Experience

• Bachelor’s degree required
• 2-4 yrs. experience managing a team in a fast-paced and dynamic atmosphere; customer facing roles
• Analytical Skills: Computer proficiency with strong skills in Microsoft Office including Word, PowerPoint, Excel and Outlook
• Communication Skills: Strong written and verbal communication skills required.  Ability to develop and deliver analysis and updates to RODs/DVPs and internal business partners across mediums including in person meetings, email, phone and WebEx.
• High energy and ability to work in a very fast-paced, team-oriented environment
• Strong customer service, troubleshooting and problem-solving skills 
• Personal values in line with DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment & Fun
• Motivated self-starter; able to take on project with limited guidance and deliver results

Here is what you can expect when you join our Village:
• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation. Enter text here



Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.

Go to http://careers.davita.com to learn more or apply.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Why Patients Need You

Your in-depth knowledge and financial skills will keep our products in production and our innovators innovating.  Whether you are part of establishing, coordinating, researching, or administering financial operations, your role is critical to getting our medicines in the hands of the people who need them most, faster and more efficiently than ever before.

What You Will Achieve

Your expertise and skills will help Pfizer build robust financial controls to manage its finance and accounting practices. You will put in place system controls and determine the operation's consistency with corporate objectives and standards through various verification methods and processes. You will identify internal control gaps in business procedures, processes or systems, and initiate appropriate remedial actions.

As an associate, your focus on the job will contribute in achieving project tasks and goals. Through your domain knowledge and commitment, you will create a collaborative teaming environment for your colleagues.

It is your dedication that will make Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It

• Contribute to the completion of project milestones and organize own work to meet project task deadlines.
• Support shared services site team and direct reports.
• Responsible for communicating with internal and external business professionals.
• Support Corporate Audit and ensure compliance and controls are adhered to and captured for audit review.
• Work with legal, compliance and market approvers to handle exceptions and approvals.
• Review compliance standards for healthcare contracts for external healthcare professionals.
• Ensure customer needs and relationships are fulfilled and enhanced through proactive involvement and interaction.
• Perform period end financial close activities and meet all related deadlines.
• Develop financial information by researching and analyzing accounting data to meet management requests.
• Discover, develop, manufacture and deliver quality, safe and effective prescription medicines to treat and help prevent disease for people.
• Identify the primary groups or key positions that this position will have interact with regularly.
• Assist in timely delivery of standardized financial processes on behalf of Pfizer.

Qualifications

Must-Have

• Bachelor's Degree
• Demonstrated proficiency in MS Office, especially MS Excel, Word, and PowerPoint
• Fluent in English speaking

Nice-to-Have

• Pharmaceutical industry or contracts experience
• System application & products / Oracle experience
• Demonstrated ability to work on own initiative with limited oversight
• Good organizational skills to coordinate and manage multiple priorities

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

The Manager, Clinical Programs, will be a part of the Practice Engagement lane on Clinical Transformation within DaVita Integrated Kidney Care (IKC).  The Clinical Transformation team leads DaVita in the transformation of kidney care by enabling care teams to engage patients in reaching their health goals and reducing overall cost to the healthcare system. 

Being the Partner of Choice to nephrologist practices allows our care teams to improve the clinical outcomes for our patients and grow this line of business.  The Practice Engagement lane seeks to strengthen these practice partnerships through practice collaboration, reporting, technology, innovative care models, etc.  This Manager will drive the development, implementation, and continuous improvement of such initiatives.

The Practice Engagement lane is highly visible and works cross-functionally with stakeholders across the organization, including field operators, clinical, financial, IT, and compliance.  The team is made up of highly motivated individuals with consulting, process engineering, change management, and clinical experience.

Essential Duties and Responsibilities:

• Initiative Strategy, Project Management, and Execution: Drives the development, pilot, implementation, evaluation, and continuous improvement of key initiatives that strengthen practice partnerships and associated clinical outcomes with Director support.  Translates broader goals and objectives into measurable deliverables/targets.  Creates and maintains a management process for progressing work activities.

• Teamwork: Works collaboratively with a broad set of cross-functional stakeholders and partners for insight generation, planning, and implementation of your scope and other common priorities.

• Business-Driven Communication: Conveys findings to leadership in a cohesive story, including summarizing insights and communicating progress towards goals and results.  Builds appropriate horizontal and vertical logic in presentation decks.

• People Management: Formerly or informally manages analysts to advance projects.

• Strategic Thinking: Leverages a hypotheses-based approach to identify, validate, and quantify opportunities in partnership with leadership.  Maintains a broad, strategic perspective while identifying and focusing on crucial details.

• Other: Other duties as assigned

Requirements:

• Bachelor’s Degree (required)

• 3-5 years experience in a strategic, program management, or operational leadership role (required)

• Advanced proficiency in MS Word, Excel, and PowerPoint (required)

• At least one year of project management experience (required)

• Prior experience in healthcare services and/or working with payors, physician networks, preventative care models, and/or integrated care models (preferred)

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on Core Values that really matter.

• Clinical outcomes consistently ranked above the national average.

• Award-winning education and training across multiple career paths to help you reach your potential.

• Performance-based rewards based on stellar individual and team contributions.

• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.

• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

e are currently seeking and interviewing ambitious and team-oriented, analytically-minded individuals who enjoy problem-solving and researching in a fast-paced and FUN work environment!

DaVita is currently looking for a Patient Account Specialist. Individuals who excel in this role are highly ambitious, results driven, and comfortable thinking "outside the box". In this role you will develop and maintain relationships with insurance companies. Acting on behalf of DaVita you will collect payment from insurance companies on outstanding patient balances, research and resolve problem accounts as needed, and maximize collections to achieve collection performance goals.

With DaVita, you have the chance to work hard, be competitive, and have FUN doing it. AND you'll never have to wear a tie again!

Individuals in this role work with Insurance Payers to research and resolve accounts on behalf of our first-class patients. While research and resolution is often conducted by phone, resolution is also achieved through email and insurance carrier portals.
• Identify trends and perform root cause analysis on unpaid and underpaid claims
• Research, appeal, and resolve claim rejections, underpayments, and denials with appropriate insurance payor
• Develop and maintain positive working relationships with clinical personnel, teammates, and insurance representatives

• High school diploma or GED, required
• Associates or Bachelor’s degree, highly preferred
• Ability to research and problem solve, using analytical and critical thinking skills
• Healthcare and medical billing/collections experience is preferred
• Intermediate computer proficiency in Microsoft Office including: Word, Excel, and Outlook
• Demonstrated history of resolving challenging issues
• Deeply built values of TEAM!

What's in it for you? Here's what we bring to the table:
• A Fun, relationships-based culture-patient- and teammate-driven team
• Working for a company stability-as the nation's largest independent provider of dialysis services
• Receive award winning training, as note in Training Magazine Top 125 award-winning education
• Opportunity for multiple career paths across a variety of cutting-edge modalities
• Rewards for your STELLAR performance
• Clinical outcomes consistently ranked above the national average-treating more than one-third of the dialysis population (that's approximately 100,000 patients!)
• Exceptional benefits-including the healthcare industry's most generous profit sharing program
Most importantly...The best fit candidate for this position is someone who can connect strongly with our Core Values and be a shoe in with our Culture. We know our new Patient Account Representative is out there…and we look forward to hearing from you!

To learn more about us and explore our nationwide opportunities check out our website at http://careers.davita.com!

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

#LI-ID1

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on six core values supporting our promise to improve the quality of life of every patient every day. These core values are: Patients and Partners First, Honesty and Integrity, Quality and Compliance, Collaboration, No-Limits Mindset and Results Oriented.

Your responsibilities:

• Develop and maintain relationships through effective and timely communication with internal and external customers
• Review payroll errors and follow up with Managers as needed
• Process all payroll adjustments submitted for hours and earnings that could not be processed through Kronos. Review adjustments to ensure compliance with payroll policies and SOX controls.
• Calculate, prepare and enter off-cycle check information for payments that must be issued prior to the next scheduled payroll
• Prepare and submit stop payment and wire reversal requests to payroll supervisor for processing
• Research and resolve wire returns or changes generated through the direct deposit process
• Review garnishments that will be loaded to the payroll system during the current pay cycle to ensure that all the necessary information has been sent to successfully process the garnishment from our third party garnishment administrator
• Recalculate retroactive pay changes for employees that are not properly calculated through the systemic process
• Update employee changes to federal, state or local tax records, direct deposit accounts or other changes where employees cannot update their own records through Self Service
• Act as a backup to other Payroll Specialists
• Other duties as assigned

Our requirements:

• Minimum of 2-3 years’ experience in payroll is required
• Bachelors Degree required
• Must be proficient with Microsoft Excel and Word
• Previous experience with processing payroll in multiple countries
• Basic knowledge of Wage and Hour Laws is desired
• Critical Skills: attention to detail; customer service, analytical, communication, organizational
• Critical Attributes: team player, dedicated, reliable
• High level of confidentiality and discretion
• Ability to complete work assignments within required time constraints and meet critical deadlines

Our offer:

• Private medical care in LuxMed,
• PZU life Insurance,
• Unlimited international travel Insurance,
• Benefits System platform (multisport card, cinema tickets, online shopping etc.)
• Language courses reimbursement,
• Work abroad possibility (up to 30 days / year)
• Recommendation programme
• Life milestone bonus
• Holiday allowance
• Childcare refund
• Occasional gifts

Are you excited about data analytics and sustainability? Would you like to look behind the scenes of project management as well as information and data processing and to gain experiences in an international company during your studies? Then join our dynamic team in the Global Sustainability department. We are mainly responsible for the successful implementation of projects and initiatives within our global sustainability program as well as for Fresenius Medical Care's non-financial reporting. You will have the opportunity to get actively involved in our daily business and to support us in current topics as well as strategic projects in the field of sustainability.

Your Challenge in Detail

• You will actively support our team in the collection, compilation, validation and analysis of data for sustainability projects and reporting
• You will also be actively involved in the preparation of workshops and target group-specific PowerPoint presentations
• Even more: You will support us in data management as well as the documentation of projects
• You will work independently on smaller projects such as benchmarking analyses or current research
• Furthermore, you will be involved in project administration, coordinating appointments and recurring activities in the day-to-day business

Your Competence is in Demand

• Current full-time studies in the field of economics, natural or environmental sciences, computer science or sustainability
• Very good English skills (written and spoken) are mandatory, knowledge of German is an advantage
• Very good knowledge of MS Office, especially Excel and PowerPoint
• Very good analytical skills and an affinity for numbers
• First experience in Confluence and SharePoint as well as database / SQL knowledge is advantageous
• First experience in project / change management is desirable
• Strong focus on results and service
• Process-oriented, structured and thorough working method
• Good team spirit

Start: asap
Duration: 12 months, with option to extend
Working time: approx. 20 hours/week
Location: Bad Homburg

Do you have general questions about the application process at Fresenius? You will find the answers on this page! FAQ | Fresenius Careers

Fresenius Medical Care core values:

Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on six core values supporting our promise to improve the quality of life of every patient every day. These core values are: Patients and Partners First, Honesty and Integrity, Quality and Compliance, Collaboration, No-Limits Mindset and Results Oriented.

Your responsibilities:

• Taking active part in transition of processes between Local Team and GBS organization: participating in workshops, knowledge transfer sessions, SOP preparation, contacting: clients, business partners & Global HUB.

• Proactive initiative of standardizing the new processes to a common shape in cooperation with RTR experts

• Taking responsibility of internal and SOX controls preparation – standard and newly taken over ones

• Preparing manual and automatic postings and entering them into the system as part of the general ledger

• Closing accounting periods in accordance with the defined list of activities and provisions of the service contract

• Posting and/or calculation of prepayments and accruals and provisions

• Opening and closing accounting periods in the books

• Handling new/ongoing transactions on Fixed Assets (creation, change, disposals, depreciation, reporting)

• Posting bank statements and reconciling bank account accounts

• Job-related support for other team members

• Reconciling balance sheet accounts and general ledger accounts

• Assisting in other day-to-day administrative tasks

• Other specific activities determined for the assigned accounting area

• Other activities and duties ordered by the immediate superior.

Our requirements:

• Excellent communication skills with strong intercultural skills and understanding

• Ability to work in a team

• Future-oriented, solution-oriented, proactive and out of the box thinking personality

• Excellent/ strong ability to set priorities and self-manage high volume workload (Ability to work independently)

• Strong analytical and problem-solving skills with proven ability to organize and analyze data

• Very structured way of working with strong focus on efficient and effective processes even under pressure

• Understand and use modern communication software and systems 

• Ability to work with ERP systems (knowledge of SAP will be an advantage)

• Ability to work in Microsoft Office or related environment (in particular practical knowledge of MS Excel)

• Understand basics of e-health, data security and related topics

• Up-to-date knowledge of IT and digitalization  

• Fluency in the English language in the business environment (at least B2)

Our offer:

• Private medical care in LuxMed,

• PZU life Insurance,

• Unlimited international travel Insurance,

• Benefits System platform (multisport card, cinema tickets, online shopping etc.)

• Language courses reimbursement,

• Work abroad possibility (up to 30 days / year)

• Recommendation programe

• Life milestone bonus

• Holiday allowance

• Childcare refund

• Occasional gifts

COME JOIN OUR GROWING TEAM! THIS IS AN ON-SITE POSITION AND REQUIRES POLISH SPEAKING SKILLS.

Help users resolve issues with Hardware or Software solutions in the respective EMEA cluster or other EMEA region if required. Administer Infrastructure solutions with focus on Servers, Clients, Networks, Software Solutions, Collaboration systems and device peripherals. Activities which include responding to user inquiries, assessing problems in the IT landscape and troubleshooting issues with IT solutions, in physical presence or remotely to supported locations whenever required. Provide support to GDTI Projects and initiatives in the region, sub-region or Fresenius Medical Care location.

• Perform Service Desk activities supporting users in the respective EMEA Cluster or other EMEA region if required
• Execute Field Support activities in physical presence as required
• Ensure that adequate support is provided to end-users in solving IT support requests and business needs
• Ensure the installation and maintenance of the necessary IT solutions
• Maintain backup solutions, procedures and DR solutions where applicable
• Respect local and corporate IT Guidelines of your area of responsibility, proactively identifying what needs to be corrected
• Provide support to IT projects and corporate or local/regional initiatives
• Ensure cybersecurity vulnerabilities are mitigated on a regular basis
• Perform improvements, upgrades, patches, reconfigurations and purchases for Hardware and Software solutions
• Acknowledge the urgency during critical periods or other urgent requests by prioritizing and ensuring all IT and Business needs
• Respond to important information requests, critical escalations, and major systems outages
• Local Infrastructure management activities where applicable and Cloud migration support tasks
• In-depth knowledge of the Internal Rules, Procedures / Work Instructions and Guidelines of Fresenius Medical Care and applicable to the function
• Provide support after business hours and weekends if mutually agreed, established and compliant with local laws and regulations
• Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on Servers and clients. Escalate incidents as necessary
• Ensure helpdesk activities are correctly recorded, routed/dispatched, followed-up and resolved with users
• Conducting regular inspection and maintenance activities on Hardware and Software solutions
• Ensure backups are conducted successfully on schedule and respecting corporate guidelines
• Helping with network access for users and visitors in Head Office, and patients and visitors in Clinics respecting correct security levels. If required, provide technical support with hardware installation or issues with network devices
• System Administration: perform upgrades and maintenance activities when required
• Configure, install and troubleshoot Operating Systems and Applications in Servers and Clients
• Hardware lifecycle management: Monitor the return and safe storage of existing hardware until final disposal or destruction
• Ensure compliance related guidelines are being implemented or monitored
• Meet SLA’s and related KPI’s for key services and activities
• Participate in corporate training sessions and certifications when required

Education:

Bachelor’s degree or equivalent work experience in IT Support Operations and Field Services Industry recognized IT trainings and certifications are a plus

Experience and Required Skillset:

• 5+ years of IT Service Desk, Field Support and System Administration work experience
• 3+ years of Project Management working experience
• Healthcare experience preferred
• Team player; dynamic and proactive
• Good communication skills, both written and verbal  with good ability to understand the needs of users, both technical and non-technical.
• Organized and structured approach to tasks and deadlines. Able to focus on priorities under pressure and self-manage high volume workloads.
• Ability to explain complex IT issues in a clear way to Business stakeholders