Total 308 Customer Service job vacancies in Bengaluru

Following our Business Code of Conduct and always acting with integrity and due diligence Identifying operational improvement and finding solutions by applying CI tools and techniques Handle Inbound / Outbound Calls within the critical metrics Knows and applies fundamental work theories/concepts/processes in own areas of work To Probe, Triage and Dispatch Jobs for the Stores Allocate the right man with the right skill @ the right time Responds with appropriate levels of urgency to situations that require quick response or turnaround Ability to the analyze the root cause and handle 1st level issues Ability to make informed and timely decisions

- Ensuring I understand our Core Purpose and the role I play in delivering this - Role modelling the Tesco values and leading by example in what I do and how I behave - Understanding the part I play in delivering our key metrics and performance measures - Delivering all relevant critical metrics consistently and to agreed quality and reliable service standards - Handing and resolving first line contact and queries via written communication channels - Handling first line contact efficiently, to minimize any impact to customers and colleagues and deliver strong NPS scores - Delivering my own personal objectives, preparing for and participating fully in everyday and structured conversations with my colleagues and manager - Knowing and maintaining my knowledge of work processes and sharing that knowledge freely with others - Using my continuous improvement skills to look for and raise opportunities to improve processes and practices in the business and embrace change - Continually developing my skills to be the best I can be in my role - I ensure that all open tickets are closed to agreed timescale - I am expected to work in roster shifts to support customer queries - Responsible for completing tasks and transactions within agreed metrics- Solves problems by analyzing solution alternatives

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This is for Team Group: SFT Secure in which Data Placement Manager: Managed File Transmission tool for internal applications and external clients .

What you will be doing

.

• Provides technical support activities for a software production processing environment.
• Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
• Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.

What you bring:

• 3 to 6 years of experience in Application Production Support
• Good experience in Windows OS, Managed file Transmission tools like (MoveIT, CFI, Data Express), Network Concept(FTPs/HTTPS/SFTP/SSH/TCP/IP/Firewall/Ping/telnet/Common Ports etc.)
• Able to troubleshoot application /services / server logs / TaskScheduler jobs.
• Nice to have : Scripting language - any (Bash/Powershell etc.)

What we offer you 

• An exciting opportunity be a part of Worlds Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• A broad range of professional education and personal development possibilities FIS is your final career step!
• A broad range of professional education and personal development opportunities
• Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This is for Team Group: SFT Secure in which Data Placement Manager: Managed File Transmission tool for internal applications and external clients .

What you will be doing

.

• Provides technical support activities for a software production processing environment.
• Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
• Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.

What you bring:

• 3 to 6 years of experience in Application Production Support
• Good experience in Windows OS, Managed file Transmission tools like (MoveIT, CFI, Data Express), Network Concept(FTPs/HTTPS/SFTP/SSH/TCP/IP/Firewall/Ping/telnet/Common Ports etc.)
• Able to troubleshoot application /services / server logs / TaskScheduler jobs.
• Nice to have : Scripting language - any (Bash/Powershell etc.)

What we offer you 

• An exciting opportunity be a part of Worlds Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• A broad range of professional education and personal development possibilities FIS is your final career step!
• A broad range of professional education and personal development opportunities
• Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Windows App Support with .Net / Java Support – Rotational Shits (24/7)

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This team uses the Infinity Connect (IC) Framework to implement Service Layer Integration. It is a lightweight integration platform for message routing and transformation using XSLT and JOLT, including short-running service Orchestration between Systems.Infinity Connect allows you to develop services using SOAP/XML and REST/JSON using Enterprise Service Bus (ESB) Flow and Camel in multiple formats. The Enterprise Service Mediation Framework provides a set of Adapters, Integration Objects, Interfaces and Utility classes to support service mediation to both FIS and third party service fulfillment endpoints..

What you will be doing

• Provides technical support activities for a software production processing environment.
• Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
• Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.

What you bring:

• 6-12 years of hands-on-experience in Windows, SQL, Java technologies
• Handson experience working on .Net based application in Windows Environment.
• Java, .Net Framework knowledge.
• Handson experience in writing SQL Queries.
• Handson experience in IIS Web Server Setup and App Pool Configuration.
• Exposure to Security Vulnerabilities

Added bonus if you have

• Knowledge of FIS’ products and services
• Knowledge of financial services industry
• Knowledge of basic financial analysis principles and ratios

What we offer you 

• An exciting opportunity be a part of World’s Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• A broad range of professional education and personal development opportunities
• Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This is for Team Group: SFT Secure in which Data Placement Manager: Managed File Transmission tool for internal applications and external clients .

What you will be doing

.

• Provides technical support activities for a software production processing environment.
• Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
• Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.

What you bring:

• 3 to 6 years of experience in Application Production Support
• Good experience in Windows OS, Managed file Transmission tools like (MoveIT, CFI, Data Express), Network Concept(FTPs/HTTPS/SFTP/SSH/TCP/IP/Firewall/Ping/telnet/Common Ports etc.)
• Able to troubleshoot application /services / server logs / TaskScheduler jobs.
• Nice to have : Scripting language - any (Bash/Powershell etc.)

What we offer you 

• An exciting opportunity be a part of Worlds Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• A broad range of professional education and personal development possibilities FIS is your final career step!
• A broad range of professional education and personal development opportunities
• Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This is for Team Group: SFT Secure in which Data Placement Manager: Managed File Transmission tool for internal applications and external clients .

What you will be doing

.

• Provides technical support activities for a software production processing environment.
• Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
• Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.

What you bring:

• 3 to 6 years of experience in Application Production Support
• Good experience in Windows OS, Managed file Transmission tools like (MoveIT, CFI, Data Express), Network Concept(FTPs/HTTPS/SFTP/SSH/TCP/IP/Firewall/Ping/telnet/Common Ports etc.)
• Able to troubleshoot application /services / server logs / TaskScheduler jobs.
• Nice to have : Scripting language - any (Bash/Powershell etc.)

What we offer you 

• An exciting opportunity be a part of Worlds Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• A broad range of professional education and personal development possibilities FIS is your final career step!
• A broad range of professional education and personal development opportunities
• Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This is for Team Group: SFT Secure in which Data Placement Manager: Managed File Transmission tool for internal applications and external clients .

What you will be doing

.

• Provides technical support activities for a software production processing environment.
• Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
• Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.

What you bring:

• 3 to 6 years of experience in Application Production Support
• Good experience in Windows OS, Managed file Transmission tools like (MoveIT, CFI, Data Express), Network Concept(FTPs/HTTPS/SFTP/SSH/TCP/IP/Firewall/Ping/telnet/Common Ports etc.)
• Able to troubleshoot application /services / server logs / TaskScheduler jobs.
• Nice to have : Scripting language - any (Bash/Powershell etc.)

What we offer you 

• An exciting opportunity be a part of Worlds Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• A broad range of professional education and personal development possibilities FIS is your final career step!
• A broad range of professional education and personal development opportunities
• Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Application Support - Unix, ,SQL,Windows -24 /7 Rotational Shifts

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

The Environment Support Team is responsible for detecting and managing incidents for our banking application using Splunk and Dynatrace. They implement and configure various monitoring tools and participate in automation projects to optimize daily production support tasks. The team also coordinates changes to ensure applications come out clean from maintenance windows and manages certificates for the applications they support. Their expertise ensures the stability, security, and efficiency of our banking operations.

What you will be doing:

·       Provides technical support activities for a software production processing environment.

·       Installs, maintains and supports application/source code and/or its components and subsystems including third party software.

·        Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.

·       Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.

·       Creates and maintains complete documentation relative to the support of application software.

What you bring:

·       At least 2 -6 years in experience in Application Support and Production support

·       Good experience Unix, Windows ,SQL Unix Shell scripting

·       Knowledge in Support and Monitoring tools like Splunk, Dynatrace

·       Experience in Troubleshooting Incident Triaging, Log analysis, Platform Stability

·       Knowledge in Incident, Change Management

·       Knowledge in Control M or Batch job process
 

Added Bonus if you have:

·       Knowledge in Splunk would be added advantage.

·       Knowledge in troubleshooting Java/J2EE application related issues.

·       Knowledge of FIS’ products and services

·       Knowledge of the business goals, objectives and business operations for the appropriate FIS organization

·       Knowledge of financial services industry

What we offer you:

·       An exciting opportunity be a part of Worlds Leading FinTech Product MNC

·       To be a part of vibrant team and to build up a career on core banking/payments domain

·       A broad range of professional education and personal development possibilities FIS is your final career step!

·       A broad range of professional education and personal development opportunities

·       Time to support charities and give back in your community

·        A variety of career development tools, resources and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This is for Team Group: SFT Secure in which Data Placement Manager: Managed File Transmission tool for internal applications and external clients .

What you will be doing

.

• Provides technical support activities for a software production processing environment.
• Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
• Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.

What you bring:

• 3 to 6 years of experience in Application Production Support
• Good experience in Windows OS, Managed file Transmission tools like (MoveIT, CFI, Data Express), Network Concept(FTPs/HTTPS/SFTP/SSH/TCP/IP/Firewall/Ping/telnet/Common Ports etc.)
• Able to troubleshoot application /services / server logs / TaskScheduler jobs.
• Nice to have : Scripting language - any (Bash/Powershell etc.)

What we offer you 

• An exciting opportunity be a part of Worlds Leading FinTech Product MNC
• To be a part of vibrant team and to build up a career on core banking/payments domain
• A broad range of professional education and personal development possibilities FIS is your final career step!
• A broad range of professional education and personal development opportunities
• Time to support charities and give back in your community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Specialist Linux Support with Scripting - Rotational Shifts

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

This IST team involved of our technology support Team. Involves in implement, maintain and support applications software that is delivered on time and within budget. for CIO Platform Services Team in the Global Delivery Organization

What you will be doing

• Involving in Production Support
• Handles inquiries and resolves issues.
• Assists in daily coordination of various assigned projects.
• Handles Environmental Impact Analysis, Install Plans and Operational Readiness procedures

What you bring:

• Should have experience in10-14 years of hands-on-experience in Linux, Python, scripting, Production support knowledge, Database knowledge
• Hands of experience in (Azure, Dynatrace, Splunk, NetXMS, WSO2)
• Hands on experience in Google API, Apigee,Zapier,TIBCO Api Manager ,IBM App Connect ,FIS Code Connect
• Flexible to work in rotational shifts and on call support

What we offer you

• An exciting opportunity be a part of World’s Leading FinTech Product MNC

• To be a part of vibrant team and to build up a career on core banking/payments domain
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

App support with Linux, SQL/ Oracle, Scripting- Rotational Shifts (24/7)

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

DataNavigator is a dynamic product that supports banks, processors, issuers, acquirers and retail lines of business globally to obtain a real-time enterprisewide view of all transactions and consumer interactions flowing through the system. This endless stream of information has to be stored, aggregated and analyzed.  DataNavigator optimizes the Transaction Research, Exception Management, ATM Management, Settlement and Reporting functions in one central location.

What you will be doing:

• Provides technical support activities for a software production processing environment
• Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
• Detects, diagnoses and reports related problems
• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components
• Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption

What you bring:

• Candidate should have 7-12 years in experience in SRE with Linux, SQL/ Oracle, Scripting
• Working Experience in Production support, Good Knowledge in Unix commands and Unix Shell Scripting
• Application Servers JBOSS ,Web Server Apache Tomcat,Tools Eclipse, Putty, ANT
• Good Knowledge in web server/app server architecture

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC

• To be a part of vibrant team and to build up a career on core banking/payments domain
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

In today’s highly competitive private equity market, firms must not only deliver superior returns, but also respond to more stringent reporting requirements and increasing demands for information –

What you will be doing

• Provides technical support activities for a software production processing environment
• . Installs, maintains and supports application/source code and/or its components and subsystems including third party software.
• Detects, diagnoses and reports related problems
• .Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
• Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption.

What you bring:

• 3 to 8 years of experience
• Good experience in Java Web application debugging, Linux and Bash/Shell/Python Scripting
• Basic Exp in Middleware (Tomcat or any other web server), Basic Networking, SQL.
• Good to have exposure in Streaming Data (Preferably Kafka) & ELK stack is preferred.
• Working knowledge on log monitoring (Splunk, ELK) & monitoring/Debugging (Dynatrace)

What we offer you:

•  A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
•  A competitive salary and benefits
•  A variety of career development tools, resources and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Mainframe Development and Support - 24/7 Rotational Shifts

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 

About the team:

Team involves in Mastercard prepaid management system. Its a Card processing/ issuing Application system which will be used for Prepaid cards. We support end to end solutions of prepaid card. Team primarily works on Mainframe technology.

What you will be doing:

• Installs, maintains, and supports application/source code and/or its components and subsystems including third party software. Detects, diagnoses, and reports related problems.
• Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components.
• Provides technical assistance to programming staff in the analysis of application software amends, performance, and resource consumption.
• Creates and maintains complete documentation relative to the support of application software.
• Provides twenty-four-hour support for applications.

What you bring:

• 7 to 10 years of Experience in Mainframe Development and Enhancement
• Having Good Experience in COBOL, DB2, VSAM, IMS, CICS, JCL with experience in Cards & Payments domain and great if you possess any skills in Base2000, TBS and P1C Products.
• Willing to work in Support role.
• Willing to work in Rotational Shifts (24/7)

Added bonus if you have:

• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development
• Knowledge of FIS’ products and services
• Knowledge of the business goals, objectives and business operations for the appropriate FIS organization

What we offer you:

• An exciting opportunity be a part of World’s Leading FinTech Product MNC

• To be a part of vibrant team and to build up a career on core banking/payments domain

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Summary: This role is crucial to make sure Tesco Infrastructure meets Business continuity and regulatory requirements and always stays secure. You will work with different Service and Operations leaders; Security and other Technology teams for being successful in this role. Technical knowledge across all domains with the ability to influence and negotiate Risk/Compliance aspects with people Security leadership team, Internal Audit teams, as well as presenting back to TLT if required. It is a challenge and will be key to succeed in this role.

You will be responsible for:

• This role has three main responsibilities:
  • Ensuring the continuity of the business
  • Complying with security controls for infrastructure
  • Managing risk.
• Business Continuity: You will be responsible to strategize and execute business continuity exercise for Technology and constantly improve the resiliency of our Infrastructure and overall business systems. You would also be required to think beyond BCP and execute on the wider total loss scenarios involving Infrastructure components.
• Security Controls: You will be responsible for owning end to end compliance to security controls and audit requirements like ICFR etc. which are shared by security time to time. You will be front ending the assessment and audits; working closely with wider infrastructure teams to ensure we are always compliant with the controls and providing sufficient evidence in required reporting requirements. You will also ensure that Infrastructure components are always patched regularly; and vulnerabilities maintained within the governing control limits as advised by Security.
• Risk Management: You will be responsible to constantly manage the infrastructure risks associated with Infrastructure components like obsolescence / single point of failures; etc. and work with broader Infrastructure teams. You will also be required to maintain a constant communication with the service assurance team and help prioritize the risk related deliverables and making way into the roadmap actions if needed.
• While delivering all the above; you will ensure that we measure and improve our compliance continuously with focus on stability; aligned with Tesco priorities and driven by value.