Total 206 Customer Service job vacancies in BUMC Tucson (1625 N Campbell Ave)

The Southern Arizona VA Health Care System is seeking Registered Nurse's for (PACT) in the Nursing, Ambulatory Care Service. The incumbent uses the nursing process and evidence-based practice to collaborate with the Team (Patient, Primary Care Provider, RN Care Manager, Clinical Associate, and Clerical Associate) and expanded Team (family/caregiver, internal, and community -based services involved in providing care to the patient) in developing the patient-driven care plan for life.

Responsibilities:

• The Incumbent is responsible for collaborating with services internal and external to the VA to facilitate care transition in order to effectively meet the patients' needs. The PACT RN provides patient and family health education with a focus on self-management, prevention, and wellness, based on the patient's personalized health plan/goals.
• The PACT RN demonstrates leadership by serving as an advocate for patients, and a team leader with colleagues as she/he continues to enhance his/her own and the team's professional growth, development, and practice.
• The incumbent possesses the knowledge and skills to effectively apply all aspects of the nursing process within a collaborative, interdisciplinary practice setting to facilitate the effective care of patients. Within the framework of the nursing process and through highly developed clinical expertise, the RN is able to assess, monitor and treat patient responses to life-threatening health problems.
• The Incumbent is responsible for collaboration with administrative and clinical staff in actively managing and planning for actual and potential needs of patient population groups.
• Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assesses, plans, implements and evaluates care based on age-specific components.
• Assumes responsibility for the coordination of care focused on patient transition through the continuum of care, patient and family education, patient self-management after discharge, and supporting factors that impact customer satisfaction.
• Considers all characteristics of the individual, including age and life stages, state of health, race and culture, values, and previous experiences.
• Administers medications and procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team. Core elements of performance include knowledge and active participation in unit/program level quality improvement processes and initiatives as well as customer service programs.

Work Schedule: Compressed Tour, rotating shift per clinic needs Monday-Friday
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $85,214 Per Year (VN 00)

The Nurse III Assistant Nurse Manager (ANM) supports the Nurse Manager (NM) with supervisory duties and responsibility and accountability for the 24/7 operation of their designated units. They provide coverage for other ANMs as needed. The ANM has responsibility and accountability for the direction and supervision of specific orientation, training, development of staff, and evaluation of individual staff performance. They function as a role model, educator, practitioner, and supervisor providing leadership to the team. They influence care outcomes by collaborating with members of the interdisciplinary team to remove barriers and implement new evidence-based cutting-edge programs/processes.

The ANM engages in professional organizations to enhance leadership and career growth. They adhere to ethical principles in decision-making, fostering accountability at personal, organizational, and staff levels. They equip staff with tools for culturally competent care and promotes a culture of accountability for high-quality, cost-effective outcomes. They cultivate alliances across the care continuum, building trust through active listening, engagement, and emotional intelligence.

The ANM contributes to the development of care delivery models and environmental design, ensuring evidence-based, accessible, affordable, and equitable patient care. Ensures compliance with accreditation and regulatory standards. Aligns nursing/clinical objectives with organizational strategic outcomes, participating in strategy planning and execution. They promote an inclusive workplace valuing diversity to achieve the organizations vision and mission.
The ANM maintains knowledge and ensures compliance with all regulatory and accreditation standards, Directives, policies, and standard operating procedures (SOP).

Functions as a clinical expert and is responsible and accountable for all elements of the nursing process when providing or supervising direct patient care. Assesses, plans, implements, and evaluates delivery of care based on age specific components. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. They demonstrate sound decision-making and judgment and possess excellent interpersonal skills. They are self-directed and influences care outcomes by collaborating with members of the interdisciplinary team and leading innovative process improvement initiatives.

Responsibility/Duties

Supervisory Role:

• Assuming responsibilities on behalf of the Clinical Nurse Manager during their absence from the workplace.
• The commendable attribute of our working arrangement lies in the tremendous adaptability demonstrated in the coverage schedule throughout day and night, ensuring our services are available around the clock of 24/7 including holidays, weekends, and outside of regular working hours.
• Support the organization in a NOD (Nurse of the Day) capacity.
• Facilitating and contributing to the job interview process.
• Demonstrates expertise in professional practice using the nursing process (assessment, diagnosis, outcome identification, planning, implementation, and evaluation) with improved evidence-based and/or data-driven outcomes beyond the immediate practice setting.
• Makes sustained contributions to healthcare by actively participating in healthcare facility or service-level committees or councils, establishing active relationships and demonstrating leadership in improving care beyond the immediate practice setting.
• Leads educational initiatives that expand knowledge to improve outcomes beyond the immediate practice setting.
• Demonstrates expertise in evidence-based practice/research resulting in improved outcomes beyond the immediate practice setting.

Preferred Experience: 3-5 years of Med/Surg with MSN and leadership experience.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday-Friday 9:30AM-6:00PM * Schedule may change per facility need
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $93,400 Per Year (VN 00)

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, support your career development, and offer a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts.We are seeking a compassionate, enthusiastic, and dedicated individual to join our friendly, award-winning team as Regional Support Manager - RGN Qualified. ABOUT THE ROLEYour focus as Regional Support Manager will be to support the Regional Director to manage a region/group of care homes to ensure achievement of performance targets together with optimum operational efficiency.Other responsibilities will include: Provide focus and support in key homes, ensuring appropriate compliance to standards, reporting and service delivery. Support the homes with the transition process following any acquisitions made by Avery Identify problem areas and make recommendations to address these, in discussion/agreement with the Regional Director. Interpret information in support of regional performance against quality indicators. Make suitable recommendations to the Regional Director to address.ABOUT YOUTo be successful in your application, you will live our values of caring, supportive, honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role.Our ideal candidate must: Be a qualified Registered Nurse with a current NMC pin. Have 3 years experience in a home management role 5 years experience working with the client group Proven experience supervising staff and staff development NVQ 5 or equivalent in Care for Care HomesABOUT AVERYAs one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents lives should be as enriching as any other. Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees.Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Care Assistant - Required at Lyncroft Care Home in Wisbech, Part of the Country Court Family
Hours: 44 hours per week, working weekends on rota (shift times 07:00-19:00)
Recently renovated & extended throughout, Lyncroft Care Home in Wisbech provides family-led residential and dementia care in a luxury setting. Led by the Manager, much of the team at Lyncroft have been with us for many years, making everyone feel at home and creating a real family atmosphere.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Care Assistant - Required at Lyncroft Care Home in Wisbech, Part of the Country Court Family
Hours: 44 hours per week, working weekends on rota (shift times 07:00-19:00)
Recently renovated & extended throughout, Lyncroft Care Home in Wisbech provides family-led residential and dementia care in a luxury setting. Led by the Manager, much of the team at Lyncroft have been with us for many years, making everyone feel at home and creating a real family atmosphere.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Care Assistant- Days- Maternity Cover- 6 Months - Required at Lyncroft Care Home in Wisbech, Part of the Country Court Family
Hours: 44 hours per week, working weekends on rota (shift times 07:00-19:00)
Recently renovated & extended throughout, Lyncroft Care Home in Wisbech provides family-led residential and dementia care in a luxury setting. Led by the Manager, much of the team at Lyncroft have been with us for many years, making everyone feel at home and creating a real family atmosphere.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Care Assistant - Required at Lyncroft Care Home in Wisbech, Part of the Country Court Family
Hours: 44 hours per week, working weekends on rota (shift times 07:00-19:00)
Recently renovated & extended throughout, Lyncroft Care Home in Wisbech provides family-led residential and dementia care in a luxury setting. Led by the Manager, much of the team at Lyncroft have been with us for many years, making everyone feel at home and creating a real family atmosphere.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Care Assistant - Required at Lyncroft Care Home in Wisbech, Part of the Country Court Family
Hours: 44 hours per week, working weekends on rota (shift times 07:00-19:00)
Recently renovated & extended throughout, Lyncroft Care Home in Wisbech provides family-led residential and dementia care in a luxury setting. Led by the Manager, much of the team at Lyncroft have been with us for many years, making everyone feel at home and creating a real family atmosphere.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Customer Relations Advisor- Lyncroft Care Home in Wisbech PE13 2EA - Part of The Country Court Family
Hours: 37.5 Hours per week -Monday to Friday
Salary OTE £39,000 (£25,000 Basic depending on experience & £14,000 Commission for an on-target performance)
Recently renovated & extended throughout, Lyncroft Care Home in Wisbech provides family-led residential and dementia care in a luxury setting. Led by the Manager, much of the team at Lyncroft have been with us for many years, making everyone feel at home and creating a real family atmosphere.
Are you a switched-on salesperson with a big passion for people? We are seeking a dynamic and compassionate Customer Relations Advisor with strong sales and relationship skills to join our team at Lyncroft Care Home.
Country Court is proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
THE CUSTOMER RELATIONS ADVISOR ROLEIn this role, you will be responsible for creating community relationships through local business development to encourage private enquiries. You will be managing enquiries from initial contact through to admission, priding yourself on positive relationships with residents, their families and professionals.
You’ll arrange home open days and professional networking events, working closely with Country Court’s marketing and operational teams – all while developing strong relationships with a variety of people and businesses locally to promote the home.
You’ll be working with families at a challenging time, when someone is transitioning into the next chapter of their life. That’s why your ability to meet KPIs must be balanced by your empathy and passion for people.

Key Responsibilities:



Admissions Management: Oversee the admissions process from initial enquiry to move-in, ensuring a smooth and welcoming experience for new residents and their families.
Customer Relations: Build and maintain strong relationships with residents, families, and external stakeholders.
Business Development: Develop and implement strategies to increase occupancy rates and drive new business through community engagement and effective marketing.
Community Engagement: Act as the face of the care home in the local community, building partnerships and promoting the services we offer.
KPI Achievement: Monitor and manage key performance indicators, including occupancy rates and average weekly fees, to meet financial and operational goals. This includes contract and direct debit compliance for the home.
Team Collaboration: Work closely with the Home Manager and other team members to ensure cohesive and efficient operations.


ABOUT YOUWe’re open to what your professional background looks like but must include proven experience in customer relations, sales or business development roles. Our Customer Relations Advisors may come from consumer banking, nursing, leisure/fitness, and pharmaceutical sales with strong B2C experience. They’ve proven business development and sales success and they’re competitive, but they care. Above all, they love seeing the end results of their efforts: happy residents and families whilst achieving KPIs.
The ideal candidate will:

Have the ability to communicate confidently with people at all levels both face to face, telephone and email.
Strong interpersonal and communication skills, with the ability to build rapport and trust quickly.
Ambitious and target orientated with the ability to use own initiative.
Excellent organisational and time management skills.
Compassionate and empathetic approach to dealing with residents and their families.
Experience in the elderly care sector is desirable.
Understand the local area and demographic.
Proficiency in using CRM software and other systems.
Due to local business development being required, full driving license is essential.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to Blue Light Card which provides a range of excellent discounts for shops, restaurants, days out & more.

*Subject to Terms and Conditions

Job title: Charity Fundraiser
Salary: OTE £30,000 to £40,000 uncapped
Hours: Full-time or Part-time
Experience not essential as full training is provided
A career that offers flexibility for your essential work life balance whilst supporting UK charities and local communities.
If you love talking to people - if you want a long-term rewarding career - if you want flexible hours to suit your lifestyle - if you want to support an amazing charity - this could be your perfect role.
Pro initiatives is currently supporting a fantastic Military Veterans Charity to deliver its mission to provide life-changing employment opportunities to ex-military personnel that truly transforms lives.
Face-to-face fundraising can be a fantastic and truly rewarding career if you’re outgoing and a great communicator. You don’t need to have fundraising experience as we provide training when you join the team, including learning all about the amazing charity you’ll be supporting of course – we just need you to bring your awesome personality and boundless enthusiasm to the role.
· You’ll be asking the public for cash or contactless one-off donations in private sites
· Venue permitting you’ll also aim to recruit supporters to give the charity a monthly donation
· Venues will be sourced for you to include supermarkets, shopping centres etc.
· Your induction will include how to be compliant and excellent at face-to-face fundraising
· You’ll learn about the charity you’ll be supporting, to speak with knowledge and passion
· You’ll spend time in the field with your manager so you can feel confident and supported
· You’ll be supplied with all the fundraising materials you will need to excel
· You must be outgoing and great at starting conversations
· You must be honest, hard-working and able to work autonomously as well as within a team · You must have a right to work in the UK
· You must have a full drivers licence and a car, or demonstrate how you could otherwise travel
The role offers exceptional remuneration from the outset with full or part-time flexible hours, so if you want to take the next step on your fundraising journey or start a new career, get in touch!

Job Purpose The post holder will be an integral part of the Out of Hospital Care Specialist Palliative Care Team working across both the Hospital and Community settings, under the supervision of the Operational Lead or Clinical Nurse Specialist. The post holder will provide specialist advice and support to patients on the existing Specialist Palliative Care caseload liaising with external agencies as needed. The post holder will have excellent communication skills and demonstrate leadership through ongoing development of clinical expertise, delivering high standards of person centred care. The role will promote a culture that supports independence and enables self-management whenever possible. The role will include supporting and participation in the delivery of multi-professional education, and audit. The post holder will be an active member of the MDT and will actively network with other professionals locally and regionally for the purpose of continually developing practice. The role is expected to support reduction in the length of stay and the management and facilitation of complex discharges along with prevention of unnecessary hospital admission. To post holder will advise both hospital and community staff knowledgeably and skilfully on the management of patients who have palliative care needs. The post holder will be continually aware of the importance of empowering other colleagues with the aim of developing the wider team skills and avoidance of dependency. Any concerns will be escalated to senior staff members within the SPC team as they arise. The post holder will demonstrate and develop skills in conflict resolution and negotiation skills when dealing with difficult or challenging situations. Key Result Areas To act as Band 6 Clinical Nurse Specialist (CNS) for a supervised clinical caseload coordinating holistic care and providing on-going support for patients, their relatives and carers Working alongside the Clinical Nurse Specialists, complete on going assessment, review, planning and evaluation of care requiring clinical expertise within the area of Specialist Palliative Care escalating any concerns to senior members of the team as required. To communicate effectively in informing patients and their families and carers of current specialist practice and to be empathetic and reassuring when communicating highly sensitive information. Act as the patient advocate, palliative care resource within the multidisciplinary meetings, participating in the discussion on clinical management of patients on the SPC caseload, escalating concerns for discussion when appropriate. To ensure continuous development of clinical skills in relation to symptom management for patients on the specialist palliative care caseload, ensuring timely escalation to clinical nurse specialists or SPC consultants when needs fall outside of the associates scope of practice or competency. Demonstrate a high level of clinical judgement under the supervision/guidance of the CNS in a variety of contexts including both acute and primary care settings. Review patient medications in accordance with current Palliative Care guidance referring on for CNS/Consultant review when required to ensure patients receive maximum therapeutic support. Proactively monitor patients on the caseload recognising the early signs of the deteriorating patient or acute illness based on an understanding of the disease process. Identify training needs & facilitate the development of best practice that is evidence based in the department, ward and other areas as relevant to the patient group. Participate in providing training as relevant to the wider multi disciplinary team. Sign post patients their relatives and carers to other agencies and services as appropriate Organise own clinical workload to ensure that aims and objectives of the role are met. Participate in and provide clinical supervision to nursing colleagues on an individual & group basis if required. To collaborate in the production of the Specialist Palliative Care team reports relating to the service, and actively participate in the annual review with line Manager, to drive service improvement through the collation and recording of quantative and qualitative data. To conduct assessment and care planning to meet patients future care needs to enable patients wishes and preferences to be met and shared including Emergency Health Care Planning, Preferred Place of Care and DNACPR. Apply the highest standards of patient centred care in the hospital and community in line with agreed policies procedure & clinical protocols, providing specialist advice and support within a multidisciplinary context. Identify, assess and facilitate the informational and educational needs of the patient/family/carer. Advise and communicate with other professionals regarding the support and management of patients, forming a link between hospital, community, Hospice and voluntary services. Identify risks associated with treatment/care systems/practices and implement ways to manage this. Ensure records are clearly and logically documented in relation to the clinical finding and management of each patient in line with legislation and professional guidelines to ensure contemporaneous record keeping.elegate work appropriately to other staff to ensure they are properly supported and supervised. Demonstrate commitment to IWL principles and flexible working patterns, to meet the needs of the service and staff. Tackle discrimination and harassment, and promote equality and diversity in the workplace. Reduce sickness absence; work place accidents; and promote zero tolerance on violence against staff. Take responsibility for personal development and education and the development of a Personal Development Plan and access regular supervision and support from the line manager. Communications and Working Relationships To maintain and contribute to an effective communication system with multi-professional teams, in the Palliative Care Team and wider Palliative Care Services, throughout the Hospital & Community settings. To communicate effectively with patients, carers and professionals, utilising skilled interpersonal relationships to build trust, aid decision-making and improve care outcomes. Use expert communication skills in relation to breaking bad news and provision of ongoing psychological support to those with a palliative or uncertain prognosis and their carers. The post holder will be expected to communicate effectively with all multiprofessional and non-professional groups internally and externally involved in the provision of care to patients / carers with a palliative care diagnosis. The post holder will formulate effective working relationships with relevant professionals and experts within palliative care and related fields, as well as utilising support networks including clinical supervision. Participation and networking within Local and Regional Forums relevant to the provision of general and specialist palliative care. 3. Control of Infection Be aware of, and comply with, all Trust infection prevention and control policies, to include hand hygiene, personal hygiene, environmental and food hygiene. To undertake annual training/updates in infection prevention and control. Prepare for and undertake the protective interventions that he/she is responsible for in a manner that is consistent with evidence based practice and maintaining patient safety. The Most Challenging Part of the Job Participate in the ongoing service development. Provide holistic care to patients, their families and carers who are receiving palliative or end of life care. Respond to and support change management within the service. Monitor and maintain highest standards of service delivery.

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

When you hire great people, great things can happen.

PC Financial offers unprecedented value to Canadians through payment products. We're a different kind of bank with a different type of team—we’re collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more.

Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.

Outbound Sales Representative (Onsite)

Are you a proactive, results-driven individual passionate about sales and elevating customer experiences? If so, we want you to be part of our team as an Outbound Sales Representative, where you'll proactively interact with customers while they're shopping at their Loblaw store. This is your opportunity to lead, showcase your sales prowess, and become a product expert while consistently exceeding sales targets. We are committed to creating a customer-centric environment and need your sales prowess to help us achieve this mission.

Your Key Responsibilities:

• Engage and Sell: Your primary role is to actively engage with your Loblaw location’s customers while they are shopping in-store and sell our President's Choice Financial products that best meet their needs. Become the embodiment of our brand and establish authentic connections that drive sales.
• Customer-Centric Solutions: Thrive by understanding our customer's unique needs and delivering tailored recommendations for the most fitting solutions.
• Product Knowledge Maven: Showcase exceptional product knowledge, positioning yourself as the go-to resource for customers seeking advice and information.
• Product Champion: Generate excitement around our product offerings, becoming a subject matter expert and an enthusiastic advocate for our brand and products.
• Confident Sales Approach: Approach each interaction with unwavering confidence and enthusiasm, expertly promoting and selling our diverse products and solutions.

Qualifications for Success:

• Sales Savvy: A minimum of 1 year of experience in sales is an asset, preferably within the financial or retail sector. Post-secondary education is advantageous.
• Customer Acquisition Expertise: Possess an outgoing personality and the ability to acquire new customers effortlessly. Surpassing sales quotas is second nature to you.
• Effective Communicator: Leverage your strong communication skills to engage and influence both current and potential customers by understanding their needs and recommending pertinent products and services.
• Integrity and Confidentiality: Maintain high integrity and accountability when handling confidential customer information.
• Continuous Learning: Embrace daily interactions with peers and leadership as opportunities for learning and personal growth.
• Desire for Advancement: Display eagerness to tackle new challenges and seize opportunities within the organization, with a firm commitment to learning and development through coaching and training.
• Energetic Enthusiasm: Thrive in a customer-focused environment and infuse a high level of enthusiasm and energy into your work.

What We Offer:

• Competitive Compensation: Enjoy a competitive base salary and unlimited incentives for every sale you complete.
• Comprehensive Benefits: Access a host of company perks and benefits from day one of employment!
• Professional Development: Invest in your future with top-notch learning, development, and training opportunities to help you achieve your goals and advance your career. Opportunities not only to grow your career with PC Financial & Services but also as part of the broader Loblaw brand of companies.

If you're a motivated sales specialist ready to propel your career to the next level and make a substantial impact, we invite you to apply and become an integral part of our dynamic team. Join us in providing exceptional financial solutions and rewards to our valued customers. Your sales expertise will be the driving force behind our success!

Interested in learning more about what this job is like? Please take a moment to watch the video by clicking on the following link.

Come and join a winning team who demonstrates innovation, energy, creativity and vision.  We recognize the importance of a diverse workforce and we therefore encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability.  We thank all applicants for their interest, however, only those selected for an interview will be contacted.

PC Financial recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

When you hire great people, great things can happen.

PC Financial offers unprecedented value to Canadians through payment products. We're a different kind of bank with a different type of team—we’re collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more.

Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.

Outbound Sales Representative (Onsite)

Are you a proactive, results-driven individual passionate about sales and elevating customer experiences? If so, we want you to be part of our team as an Outbound Sales Representative, where you'll proactively interact with customers while they're shopping at their Loblaw store. This is your opportunity to lead, showcase your sales prowess, and become a product expert while consistently exceeding sales targets. We are committed to creating a customer-centric environment and need your sales prowess to help us achieve this mission.

Your Key Responsibilities:

• Engage and Sell: Your primary role is to actively engage with your Loblaw location’s customers while they are shopping in-store and sell our President's Choice Financial products that best meet their needs. Become the embodiment of our brand and establish authentic connections that drive sales.
• Customer-Centric Solutions: Thrive by understanding our customer's unique needs and delivering tailored recommendations for the most fitting solutions.
• Product Knowledge Maven: Showcase exceptional product knowledge, positioning yourself as the go-to resource for customers seeking advice and information.
• Product Champion: Generate excitement around our product offerings, becoming a subject matter expert and an enthusiastic advocate for our brand and products.
• Confident Sales Approach: Approach each interaction with unwavering confidence and enthusiasm, expertly promoting and selling our diverse products and solutions.

Qualifications for Success:

• Sales Savvy: A minimum of 1 year of experience in sales is an asset, preferably within the financial or retail sector. Post-secondary education is advantageous.
• Customer Acquisition Expertise: Possess an outgoing personality and the ability to acquire new customers effortlessly. Surpassing sales quotas is second nature to you.
• Effective Communicator: Leverage your strong communication skills to engage and influence both current and potential customers by understanding their needs and recommending pertinent products and services.
• Integrity and Confidentiality: Maintain high integrity and accountability when handling confidential customer information.
• Continuous Learning: Embrace daily interactions with peers and leadership as opportunities for learning and personal growth.
• Desire for Advancement: Display eagerness to tackle new challenges and seize opportunities within the organization, with a firm commitment to learning and development through coaching and training.
• Energetic Enthusiasm: Thrive in a customer-focused environment and infuse a high level of enthusiasm and energy into your work.

What We Offer:

• Competitive Compensation: Enjoy a competitive base salary and unlimited incentives for every sale you complete.
• Comprehensive Benefits: Access a host of company perks and benefits from day one of employment!
• Professional Development: Invest in your future with top-notch learning, development, and training opportunities to help you achieve your goals and advance your career. Opportunities not only to grow your career with PC Financial & Services but also as part of the broader Loblaw brand of companies.

If you're a motivated sales specialist ready to propel your career to the next level and make a substantial impact, we invite you to apply and become an integral part of our dynamic team. Join us in providing exceptional financial solutions and rewards to our valued customers. Your sales expertise will be the driving force behind our success!

Interested in learning more about what this job is like? Please take a moment to watch the video by clicking on the following link.

Come and join a winning team who demonstrates innovation, energy, creativity and vision.  We recognize the importance of a diverse workforce and we therefore encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability.  We thank all applicants for their interest, however, only those selected for an interview will be contacted.

PC Financial recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Job Description

The ideal Nordstrom Rack team member enjoys working in a fast-pace, high-energy environment.

A day in the life…

• Keep the customer experience quick, easy, and fun while helping customers uncover the great deals they're looking for 
• Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor  
• Work with the team to ensure the sales floor stays "runway ready" through re-merchandising and straightening throughout the day
• Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments
• Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
• Accountable to supporting all merchandise processes including filling in, markdowns, and re-ticketing

You own this if you have…

• Clear, effective communication with strong interpersonal skills
• Accountability, initiative, and a high level of ownership
• Organizational skills, attention to detail and ability to prioritize multiple tasks
• The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds

• The ability to work a flexible schedule based on business needs

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.