Total 180 Customer Service job vacancies in BS1 6AG

JOB TITLE: Customer Consultant - Cavendish Online
SALARY:£28,044 - £32,472
LOCATION: Bristol

HOURS: Full-time - 40 hours. (Monday -Thursday 9.45am-7pm and Friday 9.45am-6pm).

WORKING PATTERN: Our work style is Hybrid, which involves spending at least two days, or 40% of your working week, in our Bristol Harbourside office. This will be agreed by your Line Manager.

About this opportunity

Do you enjoy building relationships with customers and colleagues?

Supporting our Cavendish Online business, we're currently looking for enthusiastic and driven Customer Consultants. You'll engage our customers, briefly understand their needs and signpost or transfer to the right person/team to meet those needs. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them.

This is an exciting opportunity for motivated and adaptable people to really make a difference and ensure more customers get the protection they need.

About us

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

You'll have good interpersonal, organisational and communication skills, along with the ability to establish rapport quickly and make an excellent first impression.

You'll support new and existing customers with their financial & service needs via a range of channels where appropriate, and deliver an excellent customer experience.

You'll have strong attention to detail ensuring calls and information is accurately processed and that work follows relevant internal and external rules, procedures, scripts and regulatory requirements.

• Identify customer needs

• An easy and confident communicator

• A genuine desire to help our customers

• A desire to help the business meet its objectives by succeeding in your own KPI's.

• Proactive and organised, with an ability to manage your workload

• Positively influence others by demonstrating core values and behaviours.

• Be open and receptive to feedback and improvement suggestions

• Empower others by sharing your skills and knowledge.

About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 22 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you.

Proud member of the Disability Confident employer scheme

We are seeking to recruit a dedicated and compassionate support worker who is passionate about

their job, enjoys delivering exceptional care and would relish working with young children.

ROLE SUMMARY

The client is a bright and bubbly individual with cerebral palsy, who lives at home with his

parents. The successful candidate will require excellent communication skills as the client

communicates via his eye gazes and he will need to clearly understand what is being said to him.

The role involves working with the family and case manager to support the client to ensure

consistency and high standards of care.

MAIN RESPONSIBILITIES

• To follow the Health & Wellbeing plan as documented for the client
• Treat the client with respect and dignity, acknowledging their individuality in a non-judgemental way.
• assist the client to exercise choice and control over their own life
• To liaise with and support the family as required.
• To be aware of any significant changes in the client’s health

Knowledge and Skills:

• Previous experience of caring or providing care for clients with physical and communication difficulties.
• Good understanding of the personal and physical needs of a client with physical and cognitive difficulties.
• Ability to maintain accurate and confidential records.

Requirements:

• NVQ Level 2 or above or equivalent in Care
• Age 21 and over
• Full UK driving licence
• Able to use own initiative.
• Excellent communication skills – both oral and written.
• Friendly, approachable, empathetic, caring and kind.

Benefits:

• Market leading pay rate
• flexible shift pattern
• Day and night shifts available
• Bank holidays are payed time and a half.

Full training, supervision and support will be provided as required.

Sponsorship is NOT available for this position.

If you are Support Worker looking to work in a truly rewarding role, please apply to Jack today!

Alternatively, please call 01926 676369 and one of experienced consultants will be more than happy to talk you through the role in more detail

Salary: £25,000 per annum
Holiday: 25 days annual leave + 8 bank holidays

Are you an experienced Administrator or Scheduler looking for your next career move? My client is offering an exciting opportunity to join their Administration team on a full-time, permanent basis.

Responsibilities:

• Provide essential administrative support to the Facilities Teams.
• Collaborate with procurement teams to manage high-volume material orders.
• Schedule work efficiently for teams operating under high demand.
• Perform general administrative duties to ensure smooth operations.

Requirements:

• Immediate availability with proven experience in a fast-paced, high-volume environment.
• Strong administrative skills with proficiency in Microsoft Office and Google Workspace.
• Excellent verbal and written communication skills, particularly via email.
• Ability to commute to the office location as needed.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Contract: Full Time, 37 Hours a Week, Temporary – Maternity CoverThere’s never been a better time to join the fantastic team here at City of Bristol College, a rapidly improving college, judged “Good” by Ofsted in January 2023. With recent investments in our already outstanding teaching facilities, the College has a great deal on offer for both staff and students.We have an exciting new opportunity for an enthusiastic and proactive Animal Care Technician to work with young people and adults in the Animal Centre at the South Bristol Skills Academy who are studying an animal care qualification.Our Benefits:A generous holiday entitlement of 26 holiday days, plus bank holidays pro-rata for part time roles. Also, 10 closure days which fall over Christmas to spend time with friends and families.Membership to the Local Government Pension Scheme with employer contributions of 18.0 %Family-friendly policies including flexible and hybrid working, compassionate leave, enhanced maternity, paternity and adoption leave, fostering friendly leave and fertility treatment leaveUp to 3 days paid volunteer leaveA supportive package to ensure continuous professional development.Excellent facilities including study centres, City Salon, multi-faith prayer rooms, bike storage, City Restaurant (situated at College Green and at SBSA), refectories and welfare roomsGreat discounts on hair and beauty treatments offered on siteBenefits platform with variety online shopping discounts and offers, cycle to work scheme and cash health plan.About the role:Our aim is to ensure all students receive an outstanding experience and are well supported to achieve their qualification to the highest of standards so the animal care technician role is crucial for ensuring that the Animal Centre is maintained to a very high standard of safety and the animals are well cared for to meet the Animal Welfare regulations.This Maternity cover role will include working one day every weekend and four days during the week and will commence February 2025.The role will involve:Providing help, advise and assist students during their training and whilst carrying out practical activities or assist other lecturers in a classroom as part of a curriculum programmeMaintaining the resources within the Animal centre to ensure they are fit for purpose to meet the Curriculum need.Monitoring stock control and ordering resources to meet the curriculum need.We are looking for someone with experience of working in the animal care sector, ideally holds a minimum of a Level 3 Qualification in Animal Management and who is confident in working in a fast-paced environment, with changing priorities.You will also need to be able to build and maintain excellent working relationships with stakeholders, at all levels, internally and externally, as well as other members of College staff and students.About us:At City of Bristol College, we have one goal: to help our students succeed. We offer the widest range of academic and vocational qualifications in the area, with more than 1,000 courses available from entry to degree level. We provide education and training to approximately 12,000 students each year. The College is made up of five centres across Bristol and each centre offers excellent, well-equipped, purpose-built facilities. In addition, we have a wide range of community partners allowing us to offer courses in venues across the city. More information about the College can be found on our website. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.We are also committed to becoming a Trauma informed setting. We recognise that some of our students have experienced adversity and Trauma and that for some, these experiences may be an ongoing part of everyday life. With this awareness a Trauma Informed approach is embedded in how we work in all departments across the college and this is enhanced by regular staff training and support.Closing date: Sunday 17th November 2024Interview date: Thursday 28th November 2024

Care Assistant



Care Home: Waterfield House

Hours per week: 36 hours per week (12 hour shifts 8am - 8pm, alternate weekends)

Salary: £11.50 an hour



About the role:

As a Care Assistant with Runwood Homes, you'll join a dedicated team united by a profound desire to positively impact the lives of our residents. We're seeking Care Assistants who are wholeheartedly devoted to supporting our residents in embracing life to the fullest, promoting independence within a kind and compassionate setting.

At Runwood Homes, our residents and Care Assistants engage in daily moments filled with joy, laughter, and purposeful activities that bring meaning to their lives. Your commitment to enhancing the well-being and happiness of those in our care is truly valued and appreciated. Together, we create a warm and welcoming environment where every moment counts.



Benefits of working with Runwood Homes:

28 – 33 days Paid Holiday
Weekly Pay
Pension Scheme
Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
Employee Assistance Scheme that is also available to immediate family members
Comprehensive induction and ongoing, paid training
Free DBS Check and uniform
Funding and support towards obtaining NVQ Level 1 and 2 in Health and Social Care
Opportunities to progress your career within the company
Free, on-site parking
Employee of the Month awards


About you:

We do not require our Care Assistants to have experience although it is beneficial. We are seeking individuals whose empathy and warm-hearted approach stand out. Successful Care Assistants will have a positive, can-do attitude and excellent communication skills. Each day will bring something new, making for a diverse yet incredibly rewarding role.



About Runwood Homes:

Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of over 58 homes across the UK. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.

At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.

As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.



All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.

You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.

Working Hours and Shift Pattern;

5 x 8 hour shifts a week (37.5 paid hours) Mon - Sun (1 in every 4 weekends, Sat & Sun) Rota between 8am - 8pm
The Role

Our fantastic Contact Centre Team have an exciting oppotunity for an Advisor to join us in our Bristol office. Our Contact Centre is a vital part of central operations within Unite Students. We provide a 24/7 service to our students and employees, handling webchat, social media, phone and email queries. We might be helping students find their perfect home, or with field operations teams in emergency situations. We support with all aspects of living with us. Our Contact Centre is a vital part of our organisation, it`s an exciting place to be and you`ll be working in an environment committed to supporting your development and our customer`s success.

You will be based in our Contact Centre at our Head Office, South Quay House. You will work alongside the Advisor and Leadership team across a variety of channels and tasks. Your Team Leader will agree with you what the focus of your shift will be; a variety of work, training and skill-sets will be covered; giving your variation in how you work and the opportunity to develop your career at Unite Students.

What You`ll Be Doing

Ensuring that Health and Safety legislation is adhered to at all times Maintaining an awareness of current legislation concerning Health and Safety, Data Protection/GDPR and compliance To follow the Data Protection Policy and associated policies, keeping information confidential and secure, in order to ensure employee and customer data is protected and handled appropriately in line with legislative requirements. Delivering central processes and conducting all duties in line with Unite Students policy and procedure Ensuring incidents are reported via the correct channels Ensuring a safe and secure environment at all times Fulfilling the varied administration and auditing requirements
What We`re Looking For In You

We are looking for solutions focussed, customer-orientated individuals You`ll be enthusiastic about delivering great customer service You`ll be adaptable, with the ability to work across a range of customer-impacting disciplines; from accounts queries, to emergency support You`ll be someone who can deliver high-quality interactions and commit to taking ownership of any issue and utilising all available resource to resolve them first time You`ll be target-driven and ready to perform to our departments Key Performance Indicators and Service Level Agreements You`ll have a great team-spirit, understanding of the impact your personal-adherence and work has on our team and customer`s success You`ll be striving to be better and achieve to your full potential, based on detailed feedback to support your ongoing development You`ll be able to support others when dealing with high-profile and emergency incidents
Essential

Excellent written and verbal skills Confidence in speaking with people over the phone; a clear and articulate telephone manner Ability to remain patient, calm and solutions focussed during challenging interactions Ability to work as part of a rota, including evenings and weekends
Desirable

An understanding/background in providing services to students An understanding of contact-centre systems
What You`ll Get in Return

A discretionary annual bonus so you can share in the company`s success 25 days` paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service A generous pension scheme - employer contributions between 5% and 11% depending on how much you save Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!
About Unite Students

Founded in 1991, Unite Students is a FTSE 100 business and the UK`s leading provider of purpose-built student accommodation. You can find us in 25 leading university towns and cities, with 74,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

Instinctive inclusion.We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.

People make Unite Students.Employees, students and neighbours all contribute to building environments where we can all thrive.

Room for Everyone

We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people with a passion for creating room for everyone, doing what`s right, keeping US safe, and raising the bar. Join us as we build better experiences for students that live with us.

We are US.

The main purpose of this role is to provide energy advice to householders by telephone and email. You will be expected to provide information to help householders and clients access the appropriate support while maintaining accurate and detailed records of all interactions with clients.

Pay and conditions

• The role is fixed-contract (12 Months), full-time (37.5 hours per week). We will
consider application for a minimum of 22.5 hours per week.
• The salary for the role will be £23,465.
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech
Scheme, Life Assurance, Health Cash plan, retail discounts and discounted
breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities:

An applicant appointed to the role will be expected to:

• To work on the advice line and/or other telephone advice projects making and
receiving calls from people who may need help with energy related issues.
• To record client details and use knowledge to assess help and support needed.
• To refer clients onto other support organisations in their area as appropriate.
• To identify energy improvements that can be made to clients’ properties and
refer to installers who can fit them.
• To help vulnerable clients make applications for grants and switch energy
tariffs where appropriate.
• To listen attentively to callers (some of whom may be in distress) and respond
to their needs in an empathetic way.
• To be familiar with and adhere to advice line protocol, processes and
procedures.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• Minimum Maths/English GSCE or equivalent.
• Experience of giving advice, customer service or helping others in some
capacity.
• Ability to respond to clients in a respectful and engaging manner.
• Ability to work in a team.
• Ability to maintain admin systems independently and accurately.
• Able to take responsibility for your own work and seek support where
necessary.
• Highly organised at managing time and workload.
• Skilled in use of MS office applications including Word, Excel and Outlook.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

The closing date for applications is 17:00 on Monday 18 November 2024.

Interviews are expected to take place Tuesday 26 November and Wednesday 27 November 2024, though this is subject to change.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Proud member of the Disability Confident employer scheme

Ready to Turn Your Care Expertise into a New and Exciting Career?

Salary: from £27,000 + tax-free bonus | Location: Remote with travel across the Bristol and Bath area | Role: Adult Care Trainer

Are you a Care Manager looking for a fresh opportunity with flexibility and excellent benefits? As an Adult Care Trainer, you can enjoy a Monday-to-Friday role, say goodbye to weekend and evening shifts, and help develop the next generation of care professionals.

As an Adult Care Trainer, you'll balance working from home with regional travel, visiting settings to support and train apprentices. You’ll enjoy a regular Monday-to-Friday schedule, managing your own diary and choosing when to meet your apprentices in person.

What You’ll Do


Work with apprentices in care homes and online, sharing your knowledge and industry experience to train and develop the next generation of care professionals.
Tailor learning plans to meet the needs of each apprentice, ensuring they get the support they need to succeed.
Support apprentices’ development by teaching them the importance of English and maths in their care roles, helping them with functional skills as required.
Build relationships with employers and provide feedback on how their apprentices are progressing.
Mentor your learners through face-to-face visits, online sessions, and ongoing guidance, helping them achieve their qualifications and become confident in their roles.


About You

We’re looking for passionate care professionals who want to share their knowledge and experience to make a meaningful impact on the adult care industry. If you’ve held a leadership position in care and are ready for a new challenge, this role is ideal for you.

To succeed in this role, you’ll need:


Experience as a Care Manager, Registered Manager, or Deputy Care Manager.
A Level 5 qualification in Adult Care (or equivalent).
Strong technology skills and the ability to manage administrative tasks efficiently.
A valid driving licence and access to your own vehicle for travel within your region.
A willingness to work towards Level 2 (GCSE) qualifications in English and maths, support will be provided.


Perks & Benefits

We offer a starting salary from £27,000, with a comprehensive benefits package and full training to help you succeed as a Trainer. As an Ofsted-rated ‘Good’ training provider, we invest in your development and provide access to qualifications to ensure you become the best trainer you can be. Our benefits include:


Quarterly tax-free bonuses when company targets are met.
25 days of holiday plus bank holidays, and an extra day off for your birthday.
Holiday buy and sell scheme for up to five additional days.
Mileage reimbursement and travel expenses covered.
Healthcare cash plan, dental plan, employee assistance programs, and 24/7 GP access.
Access to personalised development plans and professional courses to help you grow.
Enhanced sick pay and life insurance for added peace of mind.


Why Choose Connect2Care?

At Connect2Care, we’re transforming lives through apprenticeships. As an award-winning training provider in the industry, we know the incredible impact apprenticeships have on individuals, businesses, and the economy. Join us in making a real difference.

We’re committed to creating an inclusive workplace, where everyone can bring their full self to work. If you need any adjustments or flexible arrangements, we’d love to discuss how we can support you. You can contact us at careers@hittraining.co.uk.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and this role requires an Enhanced DBS Check.

Proud member of the Disability Confident employer scheme

Who are we
As part of the Hilton Worldwide brand we want to be the first choice for guests and team members alike. By joining the Hilton brand you will gain unparalleled access to an array of rich experiences, knowledge and opportunities that will prove valuable to your personal and professional growth. The DoubleTree by Hilton Bristol City Centre is one of the leading 4* city centre hotels 206 bedrooms and 12 conference rooms.

Role Responsibilities
You will be responsible for the daily department operations by performing maintenance duties, repairs, servicing, painting and preventative maintenance of all hotel equipment, furniture and fixtures. You’ll need to be friendly, caring, creative and a natural problem solver.

• Maintain all external areas including loading bay and car parking.
• You will be working as part of a team not just in the Maintenance Department, but supporting all your colleagues to deliver outstanding service and standards to our guests.
• You will be required to complete records that form part of our legal compliance and so accurate reporting and record keeping is essential.
• To work from the PMS reactive maintenance schedule on a daily basis to prioritise and action remedial works as needed to ensure all hotel facilities are in good order so as not to lose revenue.
• Be aware of the responsibility for the security of guests and hotel property.
• Refer any requirement for departmental supplies to the maintenance engineer or Senior Management for authorisation.
• Deputise for the Maintenance Engineer/Manager on their days off and holiday cover.
• To ensure the Company Health & Safety Policy and Health & Safety at Work Act 1974, Fire & COSHH legislation are adhered to and maintain scheduled inspection records and online compliance systems.

Key Requirements

• The ideal candidate would have previous experience of building maintenance, including plumbing, basic electrical and fabric.
• Positive attitude
• Good communication skills
• Committed to delivering a high level of customer service
• Flexibility to respond to a range of different work situations including working at heights.
• Ability to work on their own or in teams

Care Assistant



Care Home: Waterfield House

Hours per week: 36 hours per week (12 hour shifts 8am - 8pm, alternate weekends)

Salary: £11.50 an hour



About the role:

As a Care Assistant with Runwood Homes, you'll join a dedicated team united by a profound desire to positively impact the lives of our residents. We're seeking Care Assistants who are wholeheartedly devoted to supporting our residents in embracing life to the fullest, promoting independence within a kind and compassionate setting.

At Runwood Homes, our residents and Care Assistants engage in daily moments filled with joy, laughter, and purposeful activities that bring meaning to their lives. Your commitment to enhancing the well-being and happiness of those in our care is truly valued and appreciated. Together, we create a warm and welcoming environment where every moment counts.



Benefits of working with Runwood Homes:

28 – 33 days Paid Holiday
Weekly Pay
Pension Scheme
Blue Light Card and access to various other discounts on travel, restaurants, days out and leisure
Employee Assistance Scheme that is also available to immediate family members
Comprehensive induction and ongoing, paid training
Free DBS Check and uniform
Funding and support towards obtaining NVQ Level 1 and 2 in Health and Social Care
Opportunities to progress your career within the company
Free, on-site parking
Employee of the Month awards


About you:

We do not require our Care Assistants to have experience although it is beneficial. We are seeking individuals whose empathy and warm-hearted approach stand out. Successful Care Assistants will have a positive, can-do attitude and excellent communication skills. Each day will bring something new, making for a diverse yet incredibly rewarding role.



About Runwood Homes:

Established in 1987, Runwood Homes is a leading provider of residential care, dementia care, and nursing care services, with a portfolio of over 58 homes across the UK. Our commitment to delivering personalised care is at the core of our mission, as we strive to celebrate the lives of each and every one of our residents.

At Runwood Homes, we prioritise the professional development of our staff by investing in comprehensive internal, external, and e-training programs at all levels. This dedication to continuous learning and growth ensures that our team is equipped to provide the highest quality of care to our residents.

As we look towards the future, our reputation for delivering innovative care for individuals living with dementia continues to flourish. We are dedicated to pushing the boundaries of care excellence and setting new standards in the industry.



All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.

You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.

Managing the electronic diary for the department, including arranging and changing appointments, prioritising these as appropriate. Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner. Organising and planning events as directed, providing all necessary supporting in local materials. Supporting teams in project management and participating in department events. Required to input, monitor and check data produced and required for on-going programmes and projects. Working with all team members in the collection of information for performance reporting on relevant team projects. Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously. Supplying the relevant information required for financial management, supporting the head of department and teams by checking and sendinginvoices for payment. Responsible for ordering stationery and consumables for the department, ensuring they are kept securely Running and collating reports which may include reports to the Board and senior management as required. Developing and maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team Preparing agendas, taking minutes and distributing notes of meetings including typing up of group discussions and interviews as necessary. Working together with other administrators/PAs across the organisations to provide an effective network of communication including dealing with visitors to the base and being flexible to cover other administrators general duties on the base. Providing guidance and advice on relevant policies and procedures. Participate in Research and Development activities when required and as directed. To carry out other appropriate delegated duties as required

This role specifically supports the delivery of the acute commissioning portfolio, comprising over £1billion of contracts from both NHS and Independent Sector healthcare providers from Cornwall up to Gloucester and across to Dorset. The Acute Services Commissioning Programme is delivered by a multi-disciplinary team, including Commissioners; Finance; System Transformation Leads; Business Intelligence and Pharmacy professionals.

You will work as part of a support function and as well as working with your immediate ‘hub’ team you will also have peers with which to work and establish support and cross cover arrangements as a pivotal role in supporting the team in all aspects of commissioning administration.

The post holder will provide and co-ordinate administrative and secretarial services to the team and consistently deliver a service which promotes good customer service and effective working relationships.This will include:
• Preparation of agendas and minutes, taking appropriate follow-up action as required.
• Supporting the team with the management of contracts and projects.
• Gathering information and undertaking enquiries as and when necessary.
• Managing communication and correspondence from members of the public and contractors.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you’ll usually need to be paid the ‘standard’ salary rate of at least £38,700 per year, or the ‘going rate’ for your job, whichever is higher. You can find more information on theGovernment website.
• Managing the electronic diary for the department, including arranging and changing appointments, prioritising these as appropriate.
• Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.
• Organising and planning events as directed, providing all necessary supporting in local materials.
• Supporting teams in project management and participating in department events.
• Required to input, monitor and check data produced and required for on-going programmes and projects.
• Working with all team members in the collection of information for performance reporting on relevant team projects.
• Acting as a point of contact for teams, dealing and responding effectively with complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously.
• Supplying the relevant information required for financial management, supporting the head of department and teams by checking and sending
invoices for payment.
• Responsible for ordering stationery and consumables for the department, ensuring they are kept securely
• Running and collating reports which may include reports to the Board and senior management as required.
• Developing and maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team
• Preparing agendas, taking minutes and distributing notes of meetings including typing up of group discussions and interviews as necessary.
• Working together with other administrators/PA’s across the organisations to provide an effective network of communication including dealing with visitors to the base and being flexible to cover other administrators’ general duties on the base.
• Providing guidance and advice on relevant policies and procedures.
• Participate in Research and Development activities when required and as directed.
• To carry out other appropriate delegated duties as required


This advert closes on Sunday 3 Nov 2024

We are looking to appoint a Special educational needs and disabilities (SEND) Learning Support Assistant, to provide one to one support and care for children with complex needs, enabling them to attend nursery and build their independence.
What’s it like being a SEND learning support assistant at Redcliffe Nursery School…
“Being a support worker is a fast paced, varied and incredibly rewarding job and I love it. Spending time with a child one to one, learning about them, how they communicate and process things, earning their trust and then watching them as they learn, grow and interact with others is incredible. No day is ever the same and there are ups and down on the way, but in my opinion, there is nothing like it!” – Jessie, SEND learning support assistant at Redcliffe Nursery School.
The ideal candidate will have some experience of working with children with complex SEND needs. Previous experience is desired, however not essential, as training will be provided. The successful candidates will be working alongside other SEND Learning Support Assistants and our as part of a supportive SEND team. We place high value on the training and skill development for all members of staff.
Applicants will need to be enthusiastic, energetic and have the ability to implement consistent routines and boundaries. Be able to build positive relationships, working closely with staff and parents in order to share detailed information regarding the child’s nursery day.
Being outdoors is strongly embedded in our ethos. You will need to be willing to spend time outdoors during children’s play and support the child with regular visits to Leigh Wood’s as part of our Forest Experience.Working hours: flexible – Full time and part time options available. Standard working hours are 8.45am-3.15pm, with the potential to include hours from 8.00am-4.00pm for the successful applicant. A minimum of 3 days will be required. We are committed to supporting our staff team in their personal and professional development. Whether you’re just starting out working in early years, or have decades of experience, we will provide bespoke support to enable you to thrive in the role and meet your career aspirations.
• A thorough induction.
• An opportunity to take part in whole team professional development INSET days.
• Ongoing opportunities for professional development.
• A warm and supportive team.
• Supervision with a leader.
• A chance to shape and develop our after-school provision.
• A chance to learn from our Key People, qualified teachers and SENDOs.
• A chance to contribute your ideas and energy to the nursery and be a valued member of the team.
Closing date: Midday Friday 1st November, Interviews to be held: W/C 4th NovemberFor further information, please see accompanying documents

Business Support Officer (Note Taking) needed in Bristol, £14.23ph PAYE - Reference: 5255662

The role is a Business Support Officer to support notetaking in Safeguarding Children’s Case Conferences, Adult Safeguarding meetings, Fostering Panel and support to Disabled Colleague's Network.

Meetings are in person at various sites in Bristol, so Candidate will need to be flexible and be able to either drive or use public transport.

Normally there is one conference a day either morning or afternoon after which the candidate will write up notes. Some conferences will be shorter and on some occasions we may ask candidates to cover two conferences in a day, but will allow necessary time for writing up notes.
Candidates should be aware that the conferences deal with difficult conversations and should have the skills needed to note take and resilience to sensitive and sometimes distressing information.

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.

Who are we
As part of the Hilton Worldwide brand we want to be the first choice for guests and team members alike. By joining the Hilton brand you will gain unparalleled access to an array of rich experiences, knowledge and opportunities that will prove valuable to your personal and professional growth. The DoubleTree by Hilton Bristol City Centre is one of the leading 4* city centre hotels 206 bedrooms and 12 conference rooms.

Role Responsibilities
You’ll support the Head Chef in ensuring the efficient and effective running of the Kitchen. You will ensure that the preparation and presentation of the food is of a high standard and complies with the food safety regulations. You will assist in the training of others. You will support the achievement of budgeted food gross profit and run your section to the highest possible standards.

• To ensure all food is prepared, presented and served to a high standard and in keeping with specifications.
• To ensure that your section is ran efficiently, whilst ensuring that you maintain a high standard of cleanliness throughout the kitchen operation.
• To ensure ordering is accurate and all fridges, freezers and all food storage is stock rotated. To follow the specs set out by the Head Chef to ensure consistency in what you do every day.
• To support the Head Chef in implementing and developing all new menus.
• To ensure that you are correctly dressed and adhere to high personal hygiene standards.
• To comply with all regulations as stated in the normal operating procedures.
• Ensure all maintenance issues are reported immediately following the correct procedure.
• To undertake all budgetary controls to achieve budgeted gross profit. Consideration given to stock control and rotation, purchasing, price and portion control, and wastage.

Key Requirements

• Previous experience working in a hotel kitchen as a Commis Chef or Chef De Partie.
• To be able to follow standards and have good organisational skills.
• Make decisions in a fast-paced environment
• Good communicate with the kitchen and restaurant team
• To be an active team player who ensures their colleagues are supported well