Total 101 Customer Service job vacancies in Ashington, Northumberland, NE63 4FK

Role: Work Placement Support Office

Location: Buzz Learning, Ashington, Northumberland

Salary: £17,937.50 per annum per annum (full time salary) (based on 35 hours per week over 41 weeks, pro rata for part-time.)

Contract: Temporary - Fixed Term until 21st July 2025

Essential: Full UK Driving Licence required

Buzz Learning Limited is an independent specialist school and college based in the Ashington, Northumberland. Established in 2004, we are firmly rooted in our local community and committed to providing education and further education to equip our learners with the skills, experience and qualifications they need to progress into successful adulthood. Our nurturing learning environments cater for students aged 11-16 years at our school and 16-24 years at our Post-16 Provision.

Our ethos is centred around empowering individuals to "be all you can," fostering a culture of growth, inclusivity, and achievement. With a strong commitment to excellence, we pride ourselves on maintaining a Good Ofsted rating, ensuring high-quality education and support for our students.

We are proud of the reputation we have in our community and have been described as ‘A small, friendly School and College’

focussed and committed to making a positive impact on those we work with
a valued partner in the delivery of high-quality education and training in the northeast
an established provider of high quality developmental, employability and vocational training to individuals and businesses across the northeast.
Buzz Learning’s main customers are school children aged 11 to 16, and young people aged 16 to 24, all of whom have special educational needs and disabilities (SEND). Buzz works to equip them with the skills, experience and qualifications that they need to progress successfully into adult life.

The Role:

The focus of this post is to supervise and support learners undertaking work experience placements with employers.

Duties include:

effective supervision of learners on work placement, utilising techniques such as systematic instruction
coaching learners to improve their employability skills and enhance their job prospects
coaching learners to develop their independent travel skills
development and maintenance of excellent working relationships with employers and other stakeholders
completion of all relevant documentation in a timely manner and to required standards
collaborative working with colleagues and employers, including to agree and review learners’ targets
reporting on learners’ progress to colleague and other stakeholders.
Requirements:

The post holder will be required to:

Contribute to Buzz’s overall ethos, values and behaviours.
Contribute to Buzz’s overall work and aims.
Promote and safeguard the welfare of children and young people.
Work collaboratively with colleagues, Ofsted inspectors, and other professionals.
Promote and maintain effective communications within Buzz and with relevant outside agencies and individuals where appropriate.
Be a productive team member, helping colleagues at all times and standing in for other staff when required.
Receive and understand targets that must be met in order to achieve the financial and quality requirements of Buzz.
Carry out all Company instructions, follow work instructions regarding all areas of work and adhere to all Company procedures.
Comply with all regulations regarding premises and equipment and adhere to the presentation and general housekeeping requirements of training areas, ensuring a friendly, business-like environment.
Maintain effective administration records that meet the requirements of Buzz, funders, awarding bodies and others.
Assist in actively promoting a positive image of Buzz.
Complete any other duties that may reasonably be required for Buzz’s smooth and effective development and operation.
Why join The Outcomes First Group?

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.

#1

Senior Care Assistant (Nights) based at based at Harwood Court, Cramlington

Available Hours:

Various hour's available full time - 0-44 hours

Salary £12.31 per hour

Please note we are only accepting candidates currently living within a 45-minute commute of the Care Home

Are you passionate about helping people? Are you warm and compassionate? Are you looking to join a company who cares for their staff? If so, we want to hear from you!

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people. Plus, much more!

In addition to a highly competitive salary, we offer a lot more:

• 20 days holiday (excluding bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About the role

As a Senior Care Assistant at MHA, you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different, and you'll have the opportunity to use your leadership and people skills to make a real difference.

For more information about the role please review the attached job description.

Pension, 20 days holiday (exc. bank holidays) - (Holiday entitlement depends on number of hours worked (pro rata basis of a full-time entitlement))

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care. You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative.

If you want to know more then please apply via our website mha.org.uk

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Protective Care Group are looking for our next Support Workers who are committed to supporting the children and young people in our care by cultivating a safe, caring and loving environment.

Our young people have faced incredibly challenging beginnings in life. As a result of their past trauma, they are now navigating not only the complexities of being a teenager but also the difficult process of healing and understanding their experiences. This does often result in some very challenging behaviour therefore you must be comfortable with behaviours and needs such as absconding, self-harm, sexualised behaviour, attachment disorder, trauma, criminalisation and physical violence.

While this role can be challenging, it’s also incredibly rewarding and, most importantly, FUN. Our young people love getting out and being active—we’ve spent days hiking, kayaking, playing football, cooking nutritious meals and enjoying pamper nights. If a young person wants to do something, it’s our job to ensure it happens safely and with care.

Considerations before applying:

-You will be placed in a team anywhere within the North East of England so flexibility in travel and staying away from home is essential.
-A full UK manual driving license is a requirement for this role, our young people like to get out and about!
-We adopt a flexible approach to working as all of our young people are different. Shifts will typically follow a 4 on, 4 off pattern, including both 12 hour day and 12 hour waking night shifts, often your day shifts will be followed by a sleep in.

Requirements
-If you hold a Level 3 qualification in Child and Residential care (or a suitable alternative) that's a bonus but for the right person, we will support you in obtaining this.
-If you have an outgoing personality, are willing to get stuck in and have fun, this could be the perfect role for you!
-An understanding of trauma and its effects on behaviour will be an advantage but training will be provided.
-Understanding of what safeguarding means and the importance of safeguarding within this role.
-Full right to work in the UK and a valid UK manual driving license.

Benefits

The ultimate reward for this job is knowing that you’ve made a difference to a young person’s quality of life and future prospects, but our Support Workers also benefit from:

-Security - PAYE role, so no need to worry about consistency of shifts and pay
-Remuneration - competitive basic salary of £32,000 plus uplifts for each shift you work with a young person and for sleeping nights, paid annual leave, company sick pay, company pension
-Investment in you - training you need to do your role well, including paying for you to complete your NVQ Level 3 in Residential Childcare if you do not already have it, progression plan and training to help you get to where you want to be
-Dedicated wellbeing support from management, internal Wellbeing Specialist and free confidential counselling services
-Active and generous refer a friend scheme

Care Assistant (Days & Nights) based at Cramlington, Harwood Court

Available Hours:

Various hour's available full time - 0-44 hours

Salary £12.31 per hour

Please note we are only accepting candidates currently living within a 45-minute commute of the Care Home

Are you passionate about helping people? Are you warm and compassionate? Are you looking to join a company who cares for their staff? If so, we want to hear from you!

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people. Plus, much more!

In addition to a highly competitive salary, we offer a lot more:

• 20 days holiday (excluding bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About the role

As a Care Assistant at MHA you will provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. Every day will be different, and you'll have the opportunity to use your people skills to make a real difference.

For more information about the role please review the attached job description.

Pension, 20 days holiday (exc. bank holidays) - (Holiday entitlement depends on number of hours worked (pro rata basis of a full-time entitlement))

About the home

Finding the right care home can be a difficult journey for any family. And the decision often takes on different meaning when choosing support for a loved one with dementia. We know this can be a complicated time, but your local team at MHA's Harwood Court care home will be with you every step of the way.

Join us for a visit and you'll quickly see why people say we feel like a second family. You'll understand that our team simply won't compromise in the quality of their support. You'll see our home is made to enhance the comfort and independence of older people. And you'll feel the charitable ethos, along with the spirituality and warmth that flows through every MHA home.

Above all, we hope you'll see how the support and surroundings of Harwood Court care home in Cramlington could welcome a new lease of life for the person you love - with wellbeing, dignity and respect at its heart.

About you

The right values, attitude and behaviours are more important than your previous career background. Therefore, whilst previous care experience is desirable it is not essential, and we will provide all the training and support you need to thrive. You don't need any qualifications to get started as a Care Assistant. You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative.

If you want to know more then please apply via our website mha.org.uk

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Your new company

A well-established organisation based in Northumberland is looking for a self-motivated, organised customer service professional to join their sales team for a temporary period of 3 months. They are looking for someone with previous experience in sales or customer service who is available at short notice.

Your new role

• High-volume outbound calls to prospective customers from provided leads or cold call lists
• Promote products or services, explaining features, benefits, and pricing to generate sales
• Identify sales opportunities by researching and understanding customer needs
• Follow up on potential leads and maintain relationships to convert them into sales
• Maintain accurate records of all customer interactions
• Provide excellent post-sale customer service to ensure satisfaction and foster repeat business

What you'll need to succeed

• Proven experience in a similar customer service/sales role
• Excellent verbal and written communication
• Strong sales and negotiation skills
• Ability to handle objections
• Self-motivated, with a results-driven mindset
• Ability to work under pressure and meet deadlines

Job details

• Temporary 3 months
• Immediate start
• Competitive hourly rate
• Full-time hours

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

An exciting opportunity has arisen for a position of Call Handler / Administrator to join the Onecall Team part of Northumberland County Council’s Adult Social Care Service.

The role is full time, fixed term until 30/09/2025, based in the Call Centre at Foundry House, Bedlington, NE22 5HS. 

The successful candidate will be highly motivated and conscientious, previous call centre experience is advantageous, although full training will be given. 

The role is well supported by an experienced management team, dedicated to ensuring staff are provided with all the relevant training opportunities to enable staff to carry out their responsibilities to a high standard. Onecall is the single point of access for calls into Adult Care and Children's Services. This is a fast-paced and busy environment. 

The purpose of the role is to primarily handle calls within the Contact Centre, receiving calls for adult, children and community health services.

You will receive and direct information to the appropriate teams including the recording of correspondence into several databases.

You will be the first point of contact for members of the public and professionals from different disciplines, taking and relaying messages both verbally and via email in a timely manner.

For further details / informal visits contact: Judith Downey, Team Manager 07976204056, or email -Judith.Downey@northumberland.gov.uk

Proud member of the Disability Confident employer scheme

Join Protocol Education as a Care Support Worker in Special Needs School

Are you a teaching assistant with a background in the care sector? This opportunity allows you to apply your skills in the dynamic world of special needs education. You'll have the chance to work in schools that serve students at the primary, secondary, and post-16 levels, each with their own unique needs. As a Care Support Worker, you'll engage in one-to-one support and work with entire classes, making a meaningful impact on the students you support.

Your Role Includes:
- Developing sensory awareness and enhancing motor skills
- Providing individualised care as per care plans
- Teaching vocabulary and fostering speech and language development
- Facilitating creative lessons such as art, cooking, music, and dance
- Supporting social and cognitive growth in students

Key Details:
- Full-time Position: Monday to Friday (8:30 AM - 4:00 PM)
- Contract: Secure a year-long contract with potential for extension
- One-to-One Support: Provide personalised support for students with diverse needs
- Collaborative Teamwork: Work alongside dedicated teachers and staff
- Residential Opportunities: Option to work in the school's residential centre for a more immersive experience



All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance 'Keeping Children Safe in Education', this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.

ABOUT THE ROLEAs a Bank Regional Care Assistant with Barchester care homes, you'll deliver warm, empathetic and respectful care and support across a 20-mile radius to help our residents get the most out of life. It's a very varied role that will see you provide cover as and when we need it. On a practical level, you can expect to monitor the delivery of care when on duty, contribute to the person-centred care planning process for each resident and record observations on things like temperature and blood pressure amongst a range of other important tasks. The role of Bank Regional Care Assistant also involves providing support and companionship it's vital for us that every resident enjoys meaningful one-to-one time with our carers, every single shift. ABOUT YOUA background in care is important for the role of Bank Regional Care Assistant, and you'll need a good understanding of elderly care. A Level 2 NVQ in Health and Social Care would be useful, as would a good understanding of the wider healthcare industry. Ideally, you'll also have a C or above in GCSE English and Maths. Dedicated and compassionate, your passion for people means you'll go above and beyond to support the wellbeing of residents. Flexibility is important and, because you'll be travelling across the area, you'll either need your own car or ready access to one. We'll cover your mileage when you travel over five miles from your main home, and if you're on duty at the time of an inspection and we achieve a Good' rating, you'll qualify for a bonus. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your care experience and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. ABOUT YOUTo join us as a Housekeeping Assistant you'll need a caring nature, personable approach and good practical skills. Just as importantly, you should be reliable and keen to use your attention to detail to make a positive difference. In return we'll provide all the training you need to thrive. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

A £500 'Golden Hello' Welcome Bonus is just one of the ways we'll reward you when you join Barchester in this role. ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

A £500 'Golden Hello' Welcome Bonus is just one of the ways we'll reward you when you join Barchester in this role. ABOUT THE ROLEAs a Residential Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

A £500 'Golden Hello' Welcome Bonus is just one of the ways we'll reward you when you join Barchester in this role. ABOUT THE ROLEAs a Residential Night Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. this is our tag 5432

A £500 'Golden Hello' Welcome Bonus is just one of the ways we'll reward you when you join Barchester in this role. ABOUT THE ROLEAs a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. 5432

Are you a passionate and qualified Chef looking for a better work life balance? If you are keen to be part of a company that is driven by quality and high standards, Barchester is the place to be! Your Benefits and Rewards Working days and alternate weekends only, across 4/5 days a week Rewarding Excellence' bonus where you will be financially rewarded up to £500* for a Good or Outstanding CQC inspection Unlimited access to our Refer a Friend' scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts with big brands, supermarkets and travel companies Free access to medical specialists, who are on hand for a second opinion if you need it Confidential and free access to counselling and legal services Tax Code Review Service to check you're on the right code and paying the right level of tax Option to join our monthly staff lottery alongside your colleagues nationwide Your Experience and Qualifications A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent Experience in leading, motivating and inspiring a team Experience of working with fresh seasonal food with a good understanding of nutrition The ability to create a warm and welcoming environment within our homes Confidence engaging with residents to create appetising and nutritious menus Experience working with a front of house team to ensure the restaurants are set up to a high standard Good understanding of HACCP and COSHH Knowledge around modified diets using the IDDSI framework (If new to care, we will train and develop chefs on these techniques) Your Role and Responsibilities Lead, motivate and inspire a team, develop and upskill where required Menu development, tailoring around residents to ensure we deliver person-centred hospitality Work with fresh produce to deliver high quality and wholesome dishes cooked of the highest standards Bake fresh cakes, scones and breads from scratch Assist the front of house team with setting up of the dining areas Work within budget, complete regular audits and stock control Create a warm, efficient and fun environment Ongoing recruitment and retention Managing the performance of the kitchen team and front of house As a Head Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long hours. Our chefs have full autonomy in creating nutritious, flavoursome and well balanced menus, whilst also taking ownership of their kitchen and ongoing team development. We are exceptionally proud of our Barchester Chef Academy, where chefs have the opportunity to learn new techniques and further develop their skills, whilst also sharing their knowledge to support the growth of others across the business. This fantastic academy experience is held throughout the year and is offered to all of our chefs. Our internal Learning and Development team also offer industry recognised apprenticeships and further qualifications to chefs and hospitality team members who are looking to build upon and/or develop their skills. Interested? If you are a motivated and dedicated chef who is ready to be part of something special, apply today! *Terms & conditions apply 191817 #TJ