Total 1,619 Customer Service job vacancies in ARP New Albany OH

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

• Provide administrative support in payment and procurement process.
• Liaise with vendors and the Central Finance Office on all invoicing and payment matters.
• Manage applications and process payments for interns, within NUS and externally.
• Submit and process staff claims/ travel requests in NUS system.
• Prepare agenda and minutes-taking for monthly operation meetings, where needed.
• Support onboarding administration for new staff.
• Keep track of AICET's assets and facilitating the annual asset verification exercise.
• Plan and execute key AICET publicity events
• Coordinate event logistics, manage timelines, and ensure successful delivery of each event
• Assisting in any other ad-hoc duties assigned by the Reporting Manager.

Qualifications

• Diploma/Degree in any field with 5 to 10 years of relevant working experience.
• Proficient in MS Office Applications
• Resourceful with good communication skills, and a team player.
• 1 year employment contract will be offered, subject to renewal of contract

Only shortlisted candidates will be notified.

Main Responsibilities:

Application monitoring responsibilities

• Define and implement in coordination with the build team the needed application monitoring.

• Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams.

• Support overnight batches which take place during the Singapore Morning and early afternoon time to ensure that problems are swiftly analyzed and resolved to minimize down-time.

• Process and issue daily, weekly and monthly reporting on data quality of risk chain in which the activity is usually more intense on monthly run.

Incidents and Requests management (business users and others IT teams)

• Provide level 1 and level 2 application support to business users (trader, risk manager, market risk monitoring operator, back-office and middle-office analyst, market data administrator…)

• Analyze and manage incidents/problems/requests.

Problem management and continuous improvement

• Prepare and maintain knowledge base for each of the application in the scope of the team in coordination with the build team and the ops team.

• Collaborate with build team to assess the priority of the problem and follow-up the resolution, even contributing to the definition of long term solution.

• Provide non-functional requirement to the build team to implement monitoring as code whenever available.

The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service. Candidate should have a strong appetite in the capital market functional business.

Shift Timings

• Work hours : 8:45am – 6:30pm SGT and shift rotation 5PM – 2AM SGT

• Rotational Week-end support.

Job Requirements:

• Master’s degree in relevant specialities

• Candidates should have at least 4 years experience in application support activity.

• ITIL certification.

• Good understanding of Capital Markets Domain and market activities.

• Relevant experience on Asset Control software

• Exposure to the Capital Markets with proficiency in financial instruments (Bonds, Rates, Equity, etc..), trading lifecycle and specifically market data.

• Relevant experience with working with external source like Bloomberg, reuters

• Expertise in static market data with knowledge of data types, sources, and uses within financial systems, including reference data, price data.

• Proven experience in technical proficiency with strong skills in SQL,

• High level of proficiency in unix/linux scripting.

• Strong knowledge in XML, PL/SQL, MQ, CFT and Control-M.

• Knowledge of monitoring solutions (E.g ITRS Geneos, Elastic Search)

• Ability to work well under pressure.

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R1104661

Business Registration Number: 200611680D. Licence Number: 10C5117

Kenvue is currently recruiting for:

Senior Manager, Self-Care R&D, APAC

This position reports to Senior Director, Self-Care R&D, APAC and is based at Singapore.

Who we are

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

Role reports to: Senior Director, Self-Care R&D, APAC

Location: Singapore

Travel: 10%

What you will do

The primary responsibilities of this role will include the continued development and expansion of the short and long-term pipeline for the Self-Care Restoration portfolio in Asia Pacific (ex. China), i.e. in India, with specific R&D leadership in ORSL Brand Development Team. This includes leadership of team that will design, develop and launch products as per internal and external requirements and liaise with Kenvue cross functional teams as well as third party manufacturers. The role will represent technical workstreams in the entire product development cycle, high-quality innovation and executions on time and within budget. Additionally, this role will serve as the primary lead for building the Self-Care Restoration technical capability strength of the entire product development team.

• Serve as the R&D technical lead to help ideate, develop and deliver novel innovation for the Kenvue APAC business
• Work closely with cross-functional R&D partners such as Analytical, Packaging, Manufacturing Sciences & Technology, and Stability to manage entire projects end to end
• Closely collaborate with other R&D functions such as Regulatory and Clinical to guide and develop innovation strategies, development plans, and claims and go-to-market approaches
• Lead partnership with business partners (Marketing teams) to understand key consumer insights and unmet needs that serve as the primary goal upon which to develop and deliver on consumer health improving innovation
• Lead evaluations of external technologies for potential opportunities and applicability to the portfolio and lead the technical relationships with the selected partners
• Serve as R&D lead for core project teams and provide technical mentorship to junior level scientists.
• Manage the work and development of small team
• Serve as technical capability lead for Self-Care APAC organization including, but not limited to, the following activities: Leadership at Technical Review Forums, Leadership/Ownership of Self-Care process/ways of working improvements through globally led Kenvue QMS initiatives, and accountability for enabling best practices for importation projects

Key Responsibilities

• Lead pipeline creation and E2E execution of innovation projects in APAC region with a focus on Restoration Need States (e.g., due diligence lead, technical strategy, documentation completion, technical governance, etc.). Manage external institutions, CROs, and technology development companies to ensure smooth project execution.
• Focus on development of talent within the India Self-Care business including a focus on product development but also with respect to scientific evidence generation development and a key understanding of the India regulatory landscape.
• Serve as regional lead for the advancement of organizations understanding of the Restoration category including the shaping of our procedures and ways of working to be fit for purpose.
• R&D Lead on Restoration Brand Development Team

Other duties include:

• Contribute to regional activities within the broader R&D organization such as talent related initiatives, digital related workstreams, and external innovation explorations.

What we are looking for

Required Qualifications

• Bachelor’s degree in Pharmaceutics or related technical fields; Masters degree or Ph.D a plus
• At least 10+ years of professional experience
• Background in OTC/Regulated Foods formulation and process development preferred
• Experience leading a team
• Strong team leadership and business partnering capabilities, ability to represent Self Care and ORSL in senior forums
• Ability to research and apply industry emerging trends to maintain business competitiveness.
• Demonstrated ability to effectively communicate and collaborate with other departments and divisions within and outside Kenvue to achieve desired outcomes
• Knowledge of GMPs, GLPs, SOPs latest regulatory trends and global regulations as appropriate
• Experience in developing E2E new product development technical project plans
• Knowledge and experience with regulated products and associated requirements including ICH, Local Health Authority (e.g., FDA, TGA, MFDS, etc.) compendia (e.g. USP, JP, EP, etc.)
• Proficient with Microsoft Office, Word, Excel, and Power Point, and have strong oral and written communication skills. Knowledge of programs such as Power BI will be helpful
• Ability to work individually (independently) as well as on a team.
• Detail-oriented, highly organized and able to manage multiple tasks

Desired Qualifications:

• Capability of applying diversified expertise in technical principles and implications of product/technology outcomes on the larger function/organization
• Broad (e.g. global) knowledge of the Self Care business
• Knowledge of clinical strategies for both regulatory approval and/or claim substantiation including coordination of clinical supplies
• Experience with building and delivering presentations to leadership to both inform and influence decision-making
• Demonstrated experience in writing and/or approving applicable research documents for regulatory filings (e.g., IND, NDA) or product launches
• Knowledge of IP strategy

What’s in it for you

• Paid Vacation, Volunteer Time & More!
• Learning & Development Opportunities
• Employee Resource Groups

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other legally protected characteristic, and will not be discriminated against on the basis of disability.

Description of the Company’s background

Xiaomi Corporation was founded in April 2010 and listed on the Main Board of the Hong Kong Stock Exchange on July 9, 2018. Xiaomi is a consumer electronics and smart manufacturing company with smartphones and smart hardware connected by an IoT platform at its core.

Embracing our vision of “Make friends with users and be the coolest company in the users’ hearts”, Xiaomi continuously pursues innovations, high-quality user experience and operational efficiency. The company relentlessly builds amazing products with honest prices to let everyone in the world enjoy a better life through innovative technology.

Xiaomi is one of the world's leading smartphone companies. The company’s market share in terms of smartphone shipments ranked no. 2 globally in the second quarter of 2021. The company has also established the world’s leading consumer AIoT (AI+IoT) platform, with 374.5 million smart devices connected to its platform (excluding smartphones and laptops) as of 31 March 31, 2021, excluding smartphones and laptops. Xiaomi products are present in more than 100 countries and regions around the world.

Job Description

The General Manager (GM) will be responsible for overseeing all business operations, setting strategic goals, and ensuring the country’s business objectives are achieved in alignment with the global/regional strategy.

This role involves managing teams across various functions such as sales, marketing, finance, HR, and operations, while fostering a culture of high performance and collaboration.

The GM will act as the key liaison between the local office and the headquarters, driving profitability, market growth, and operational excellence.

Key Responsibilities:

1. Strategic Leadership:

• Develop and execute the country’s business strategy in line with global/regional objectives.
• Identify growth opportunities and lead market entry strategies to expand the business.
• Set and monitor business performance against key financial and operational metrics.

2. Operational Management:

• Oversee day-to-day operations, ensuring efficiency and high performance in all departments (sales, marketing, finance, HR, operations,etc.).
• Implement and monitor business processes to ensure high quality, efficiency, and risk management.
• Ensure compliance with all local regulations, standards, and policies.

3. Team Leadership & Development:

• Lead, mentor, and motivate a multidisciplinary team to drive performance.
• Foster a positive and collaborative company culture, encouraging continuous improvement and innovation.
• Develop succession plans and ensure the continuous development of talent within the organization.

4. Financial Performance:

• Drive the P&L performance of the business, ensuring targets for revenue, profitability, and growth are met or exceeded.
• Oversee budgeting, financial forecasting, and reporting to ensure sound financial management.
• Optimize resource allocation to maximize return on investment.

5. Stakeholder Management:

• Act as the primary point of contact for external stakeholders, including customers, partners, suppliers, and government bodies.
• Build and maintain strong relationships with key customers and business partners.
• Report regularly to headquarters or regional office on business performance, challenges, and opportunities.

6. Business Development & Sales:

• Develop and implement strategies to drive business growth, increase market share, and build brand presence.
• Lead high-level negotiations with key clients and strategic partners.
• Collaborate with the sales team to establish pricing strategies and ensure customer satisfaction.

7. Compliance & Risk Management:

• Ensure that the business operates within the legal and regulatory frameworks of the country.
• Identify risks and develop mitigation strategies to protect the business.
• Ensure adherence to company policies and procedures at all levels.

Job Requirements

• Bachelor’s degree.
• 10+ years of experience in a senior leadership role, preferably in a multinational company.
• Strong experience in business management, financial oversight, and P&L responsibility.
• Proven track record in driving business growth and profitability.
• Deep understanding of the local market, regulatory landscape, and competitive dynamics.
• Excellent leadership, communication, and interpersonal skills.

BIPO Service (Singapore) Pte. Ltd.

EA License No. : 18S9180

Responsibilities:

• Familiarity with Online Customer Service: Understand the work content and process of online customer service, and promote team improvement through feedback, refinement, and execution.
• Data-Driven Problem Solving: Analyze and identify issues related to systems, processes, and products, collaborating with internal and external teams to ensure problems are resolved.
• Team Guidance & Training: Guide and train the team, facilitating communication across departments and with vendors to establish an efficient workflow.
• Supervision of BPO Services: Oversee BPO-related processes such as capacity, quality, and risk control, providing timely and effective decision support.

Requirements:

• Familiarity with SLG products or overseas gaming products.
• Over five years of customer service experience, including at least two years in customer service management within the gaming industry.
• Experience managing large-scale teams or coordinating with internal and external teams is preferred.
• Strong communication skills, logical thinking, active problem-solving, and high self-motivation.

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Jason Marine Group Limited is a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Technician/ Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing of navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience

We are a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing if navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience

Job Description:

• Work closely with the Residence Manager
• Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests and enquiries
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures
• Maintain good guest relations with in-house guests at all times
• Project a courteous and hospitable attitude at all times
• Provide guests with accurate information as requested regarding SR facilities, major city attractions and events
• Maintain an effective flow of communication with all personnel

Job Requirements:

• O-Level or equivalent
• Willing to perform rotating shifts
• Positive attitude with outgoing personality and good communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are looking for a Service Engineer, 2-stroke Services. This is a permanent opportunity, and its location is Singapore.

As a Service Engineer, 2-stroke Services, your responsibilities for the role include:

- Perform Field Service activities according to the work plan

- Perform mechanical/electrical and troubleshooting on 2-stroke engines and ancillary equipment

- Perform technical advisory for repair activities executed on customers' responsibility

- Commissioning of service products

- On-site team leading and managing of the assigned team and related activities during the work execution

- Interact with customers during the work execution

- Interacting with Field Services back office and Technical Services during work execution

- Perform internal and external progress status up-dates of the assigned work

- Ensure that the work is executed according to Wärtsilä Quality, Health, Safety, and Environmental guidelines and customer site procedures.

- Create the Service Work Reports

- Proactively consulting, advising, and promoting available Wärtsilä solutions and products to customer

To be successful in this role, we expect you to have:

- BSC Degree with 2-5 years of working experience in the related field

- Diploma in mechanical, and marine engineering with more than 5 years of working experience in the related field

- Excellent technical knowledge and problem-solving skills

- Good command of English, both written and oral

- Ability to work independently

- Willingness and flexibility to travel up to 80% of the time

- Ability to create internal and external work reports

- Ability to communicate and interact well with customers and other stakeholders

- Literacy in Information Management Applications/ Tools such as MS Office

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David Samuel, Talent Acquisition Specialist (david.samuel_external@wartsila.com) with any questions related to this position.

#FSWSCareers

The Service Analyst managing Incidents is a Service Operations Specialist who is responsible to maintain high levels of service and ensuring all service recovery, protective mitigations, stakeholder communications and problem management activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLOs, SLAs, KPIs and metrics relating to service performance and operations performance.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsibilities

• Lead high severity incidents/Command Centers and collaborates with multiple internal teams across disparate groups to restore services when major incidents occurs

• Manages high severity incident communications to all stakeholders and provide regular updates to management and stakeholders until incident closure

• Support and assist in high severity incidents and drive problem management meetings, gather required experts to perform root cause analysis for problem resolution

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree or Diploma in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support or Incident / Problem management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Ability to adapt to a fast-changing environment and work under a fast-paced and dynamic environment.

Position Summary / Project Description

The project is for administration of grants and financial assistance schemes with integration with multiple source of truth system. The application IT enable the verification of grant applications and dispense monthly payouts to recipients (member of public) as per their eligibility.

The Domain Specialist is responsible to maintain high levels of service and ensuring all IT operations activities are performed. The candidate is a subject matter expert in technology and/or business domain. This candidate is responsible to drive both internal and external teams in the resolution of problems or resiliency related actions.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Roles & Responsiblities:

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Assist as Subject Matter Expert and Drive organizational capability to effectively apply service operations and maintenance framework

• Troubleshoot and resolution of service health issues and bring relevant parties to resolve impediments impacting service performance

• Assist in blueprints for operational support material for disciplines of applications are concise and complete; covering (internal security and technology standards)

• Organise system activities including planned maintenance events, system backup processes and disaster recovery drills

• Provide guidance to the team to ensure the best support and best standarization of approaches possible for systems availability

• Support and assist in high severity incidents and drive problem management meetings

• Collaborate with multiple internal teams across disparate groups to restore services when incidents occurred, gather required experts to perform root cause analysis for problem resolution

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support experience

• Proven client engagement experience / vendor management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background preferred

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

First Konnection, Singapore's trusted education recruitment agency, partners with top childcare centers to connect talent with rewarding career opportunities.

We are proud to work with a leading MapleBear center, recognized for its nurturing environment, providing air-conditioned facilities for the comfort and well-being of infants.

What We Offer:

• Effortless Application Process: We handle all logistics while you focus on your career.
• Direct Communication: Clear updates and guidance throughout the application process.
• Career Support: Get personalized advice on how to present your strengths and secure the role.

Your Role as an Infant Care Teacher:

• Caring for Infants: Provide compassionate care and support their growth and development.
• Learning Through Play: Engage infants with age-appropriate, fun, and interactive activities.
• Safe & Stimulating Environment: Ensure a safe, clean, and nurturing space.
• Parental Communication: Keep parents informed on their child’s daily activities and progress.
• Team Collaboration: Work closely with your colleagues to create a positive and supportive environment.

Requirements:
To comply with local regulations, you must possess one of the following qualifications:

• Advanced Certificate in Early Years (ACEY)
• Higher Certificate in Infant Care (HCIC)

Why Join Us?

• Innovative Learning: Be part of a center that values play-based learning and creativity.
• Career Development: Access professional growth opportunities in a supportive team environment.

Apply Today and Make a Positive Impact on the Next Generation!
EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)