Total 1,754 Customer Service job vacancies in 43 New Scotland Avenue

We are looking for an innovative Technical Support Engineer who is passionate in research, design, prototyping, project management documentation, Product support for advanced automated machine and IoT 4.0 system.

As an Technical Support Engineer, you will be responsible for electrical, programming and product troubleshooting for CMS’s product. You are required to work closely with the Sales team, customer and manufacturer to ensure the customer use CMS product with optimum performance.

Job detail & reponsibilites

• A recognized Degree/Master in Electrical/Mechatronics Engineering or equivalent.
• 1-2 years working experience in related field.
• Working experience in Industrial Robot (Scara, cartesian and Wafer Transfer), Servo,Stepper motor, knowledge in motion control, IOT 4.0 knowledge & PLC programming will be an added advantage.
• Knowledge in electrical wiring drawing.
• Programming knowledge in C#, Visualbasic, C++ and ladder logic programming.
• Troubleshoot product related error.
• Travel outstation to support product's issue at customer side.
• Self starter and able to work independently.
• Fresh graduates are encouraged to apply.
• Need to be able speak Mandarin to communicate with Taiwan, If able to speak Japanese will be more advantage.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Oversea Training if needed

Major Duties:
On a recurring basis, operates farm-type tractors and towed or attached equipment to maintain grounds and road medians and/or perform farming functions. The incumbent frequently operates towed or attached equipment from the seat of the tractor through hydraulic or mechanical controls.

Equipment operated may include mowers, aerators, plows, harrows, chippers, sprayers, disks, post hole diggers, front-end loading devices, movable dozer blades, and backhoes. This equipment may be powered by direct drive or a power takeoff. Work may involve taking multiple mechanical and hydraulic connections between the towed or attached equipment and the tractor and make numerous equipment adjustments. Incumbent works on level or rolling terrain in such areas as open fields, parks, orchards, lawns, and along roadways.

As required, uses the fertilizer spreader to apply fertilizers as needed during the year. utilizes the aerator as needed on established turf. Uses auger, when needed to bore holes as required. Pulls plowing disc, to break dirt crust as needed. May level ground to give an even grade within boundaries as required.

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• Performs technician work that is supportive of professionals in resource management (i.e. Wildlife Biologists). These positions are primarily concerned with research, conservation, and management of wildlife; the control of wildlife; or determination, establishment, and application of the biological facts, principles, methods, techniques, and procedures necessary for the conservation, management, and control of wildlife.
• Implements natural resource management projects following established procedures. Collects and organizes field data, ensuring quality control of data or collected samples. Provides assessment and classification of data.
• Assists in the preparation of reports, plans, and guidelines related to resource management projects.
• Provides logistical support for resource management projects as well as advice, assistance, and training to students, volunteers or lower graded technicians.
• Uses a variety of computer programs to compile, reduce, store, retrieve, analyze, and report data and other resource management information. Uses a wide variety of specialized equipment to carry out resource management projects.
• GS-7 position is distinguished from GS-6 in the following ways: assignments require that the incumbent have greater knowledge, experience, and judgment in order to complete a variety of conventional projects of relatively limited scope; independently resolve problems for which precedents exist; select, from several alternatives, the most appropriate course of action for planning and executing work; and apply a wide range of conventional methods and solutions to new situations. As a result, the position has a broader scope and effect; unlike lower-graded positions, this position directly affects the design, operation, and adequacy of natural resource activities.

As a Director of Force Support, GS-0301-13, you will serve as the Force Support Squadron (FSS) Director and to exercise first and second level supervisory and managerial authorities over the FSS, manage the activities of the FSS, Commander Support Staff (CSS) and oversee the planning, direction, and timely execution of high visibility and high impact FSS programs. This PD can only be utilized when the DSG Commander is the full-time technician. The Director of Force Support makes independent technical and executive decisions for the squadron in all areas of functional responsibility. This is an Air National Guard (ANG) Title 32 Technician position requiring military membership, compatible military skill assignment, and classification.

• YOU WILL/MAY:
• Ensure that regulated establishments produce a safe product by executing appropriate inspection methods, determining non-compliance with regulatory requirements, documenting noncompliance and initiating enforcement actions, where warranted.
• Verify that meat and poultry slaughter and/or processing establishment's Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans meet regulatory requirements.
• Execute Sanitation Standard Operating Procedures (SSOP) and Hazard Analysis and Critical Control Point (HACCP) Plans effectively to prevent unsanitary conditions and adulteration of product.
• Review records, observe plant operations and conduct hands-on verification to ensure compliance with regulatory requirements and prepare detailed documentation (Non-Compliance Records) of non-compliance with regulatory requirements.
• Determine when regulatory control action is necessary. You will assess whether the plant's corrective or preventative actions are acceptable and effective, if there are trends in noncompliance, or if an enforcement action is warranted.
• Conduct regulatory oversight activities inside plants in matters relating to other consumer protections (e.g., economic adulteration and misbranding).
• Have contact with plant managers, owners and others to explain legal and regulatory requirements, discuss operation of the plant's SSOP, HACCP plan and other food safety programs.
• Communicate and defend determinations on non-compliance issues and discuss plans for addressing non-compliance.
• Work with a variety of individuals to resolve problems, clarify differences of interpretation concerning HACCP and other food safety or consumer protection requirements.
• Advise other Agency inspectors, supervisors and officers on inspection and enforcement matters for which you are involved.
• Conduct various samplings, surveys and tests to obtain pertinent data on potential problem areas, industry trends, or other issues of current interest to the Agency.
• Be involved in performing health and safety verification sampling and tests for detection of specific microbes (e.g., salmonella, listeria, etc.), residues or contaminants.
• Assure that products approved for import are in full compliance with all applicable Federal regulations governing the importation of meat and poultry products.
• Authorize entry of all meat or poultry products considered to comply with Federal regulations or refuse entry of any products which violate any of the requirements for admission into this country.
• Coordinate with other Federal agencies (e.g., the Animal and Plant Health Inspection Service (APHIS) and U.S. Customs and Border Protection (CBP) on such matters as animal health restrictions and refused entry lots.

As a Biological Science Technician your duties will include, but are not limited to, the following:

• Assists in planning wildlife censuses and surveys such as establishing schedules and procedures to accomplish surveys. Independently carries out wildlife studies by following research methods and established procedures for accomplishing
  and reporting the work. Monitors and implement activities related to conservation, management, and/or control of wildlife. Monitors and assists in control of wildlife, plant disease outbreaks, pest plant control, mowing/seeding activities and vegetation removal. Captures, applies visual and radio tags, and gathers physiological and spatial data on wildlife.
• Assists in planning plants surveys and recommends plant management practices.
  Assists in planning habitat management activities designed to monitor, control, and eradicate non-native or invasive plant species and/or limit plant disease outbreaks. Independently carries out plant studies by following research methods and
  established procedures for accomplishing and reporting the work.
• Collects, assesses, and organizes biological and physical environment data from field investigations and reports findings to determine actual and potential impact on fish, wildlife or plant resources from development projects, restoration projects or habitat improvement projects.
• Provides basic information on fish and wildlife resources and the United States Fish and Wildlife Service to groups and individuals.
• Operates farm tractors, light trucks, vehicles, small watercraft and various other equipment such as generators, radios, radio tracking equipment, water monitoring equipment, global positioning systems and cameras. Provides work direction and guidance to biological technicians and volunteers and YCC enrollees, including safe handling of tools and operation of motorized vehicles and watercraft.

As a Biological Science Technician your duties will include, but are not limited to, the following:

• The incumbent participates in multifaceted wildlife studies, including carrying out a variety of research and survey methods, analyzing established data, and monitoring environmental elements related to conservation, management, and/or control of wildlife. Assists with performing biological studies for determining the manner and extent to which wildlife populations are affected by management activities. Uses field equipment including cameras, GPS equipment, binoculars, rangefinders and computers in order to capture wildlife survey data or for other records. Independently identifies and collects data for studies.
• Surveys and observes avian populations, looking for abundance, behavior, habitat, sex and age structure, and seasonal movements. Identifies birds by sight and sound. Collects avian morphometric data and biological samples by capturing, measuring, bleeding, and marking birds. Uses field equipment including cameras, GPS equipment, binoculars, rangefinders and computers in order to capture avian survey data or for other records.
• The incumbent participates in multifaceted plant studies, including carrying out a variety of research and survey methods, analyzing established data, and monitoring environmental elements such as temperature, humidity, etc., and how it impacts plant health. Uses field equipment including cameras, GPS equipment, binoculars, rangefinders and computers in order to capture survey data or for other records. Conducts and/or monitors grazing activities, water control structures, and/or management monitoring studies. Identifies native and exotic flora and fauna.
• Survey's location for invasive species populations. Works with the biologists to outline a plan to minimize or remove invasive species. Uses field equipment including cameras, GPS equipment, binoculars, rangefinders and computers in order to capture survey data or for other records. Assists with invasive species removal projects, recording and submitting accomplishment data on the process of technical assistance and habitat restoration activities.
• The incumbent uses a variety of databases and reporting systems to store, compile, and analyze data from monitoring and studies.
• Loads and unloads materials and equipment, cleans grounds, collects and disposes of refuse and performs a variety of light maintenance and housekeeping tasks involving the use of hand and power tools and equipment. Assists with outdoor projects such as trail maintenance.

**This position is being announced concurrently under Excepted Service Examining Plan and Merit Promotion procedures. Please review vacancy announcement number IHS-25-GA-12596471-ESEP/MP; for eligibility requirements. NOTE: Applicants must apply separately for each announcement in order to be considered.**

• As Assistant Supervisory Nurse, supervises, manages, coordinates and evaluates the nursing program for Perioperative Unit. Organizes, directs, reviews work, administers personnel matters, counseling, disciplinary action, scheduling, and overall management activities.
• Develops and implements Nursing Standards of Care, includes compliance with accreditation and certification requirements. Maintains records for patient assignments, census, and chart reviews. This includes orientation of each employees as competency, evaluation, training, safety, infection control, and compliance with mandatory orientation requirements.
• Collaborates with all subordinates, peers, superiors, internal and external customers to achieve the goals and missions of the facility and the Indian Health Service.
• Performs a wide range of nursing care for patients in all age groups and their families who present an unlimited range of different health related problems. Observes and assesses the patient's clinical condition - conditions and interprets data from the patient's history and physical assessment. Based on interpretation of data, decides appropriate Nursing action to be taken. Informs the physician of the patient's status. Operates and monitors specialized equipment. Administers therapeutic measures as prescribed by the physician.
• Initiates treatments, medications, emergency and resuscitative measures based on appropriate utilization of physician orders, standing orders, and post anesthesia protocols.
• Maintains a variety of unit records, supplies and other related activities as Performance Improvement, nursing personnel, FTEs, equipment, supply purchases, travel and serving on the hospital committees assuring effective cross department communication.
• Applies and implements Equal Employment Opportunity (EEO) program and guidelines.

**This position is being announced concurrently under Direct Hire Authority (DHA) procedures. Please review vacancy announcement number IHS-25-GA-12596472-DHA; for eligibility requirements. NOTE: Applicants must apply separately for each announcement in order to be considered.**

• As Assistant Supervisory Nurse, supervises, manages, coordinates and evaluates the nursing program for Perioperative Unit. Organizes, directs, reviews work, administers personnel matters, counseling, disciplinary action, scheduling, and overall management activities.
• Develops and implements Nursing Standards of Care, includes compliance with accreditation and certification requirements. Maintains records for patient assignments, census, and chart reviews. This includes orientation of each employees as competency, evaluation, training, safety, infection control, and compliance with mandatory orientation requirements.
• Collaborates with all subordinates, peers, superiors, internal and external customers to achieve the goals and missions of the facility and the Indian Health Service.
• Performs a wide range of nursing care for patients in all age groups and their families who present an unlimited range of different health related problems. Observes and assesses the patient's clinical condition - conditions and interprets data from the patient's history and physical assessment. Based on interpretation of data, decides appropriate Nursing action to be taken. Informs the physician of the patient's status. Operates and monitors specialized equipment. Administers therapeutic measures as prescribed by the physician.
• Initiates treatments, medications, emergency and resuscitative measures based on appropriate utilization of physician orders, standing orders, and post anesthesia protocols.
• Maintains a variety of unit records, supplies and other related activities as Performance Improvement, nursing personnel, FTEs, equipment, supply purchases, travel and serving on the hospital committees assuring effective cross department communication.
• Applies and implements Equal Employment Opportunity (EEO) program and guidelines.

• Complete request forms, manually or automated, for individual patient orders, blood work and other requests.
• Maintain and monitor patient appointment schedules for the clinic/practice.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Record and relay messages and/or redirect calls.
• Maintain all patients' records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health care provider identification.
• Oversee the clerical duties inherent to the in processing (reception), care and out processing (transition) of outpatients, families/caregivers and guests.
• Respond to emergency calls and notifies emergency medical personnel.

DUTIES MAY INCLUDE HOWEVER ARE NOT LIMITED TO THE FOLLOWING:

• Maintains a positive therapeutic relationships by displaying respect for human dignity with patient, families and/or significant others utilizing learned communication skills.
• Begins to utilize observation skills for data collection, reporting and recording patient/resident observations
• Learning to performs aspects of nursing care to meet patient's needs for the following under close supervision and with direction/guidance from a
• Preceptor:
  • Personal Hygiene
  • Physical comfort
  • Activity, Exercise, Rest
  • Nutrition
  • Elimination
  • Prevention of Skin Breakdown
  • Rehabilitative Aspects of Care
• Beginning to engage in-group activities such as off-station trips, reality orientation, current events and other therapeutic groups.
• Learning to utilize principles of proper body mechanics while caring for patients.
• Reports patient observations to the RN and or other members of the treatment team.
• Is trained to set up patient care related equipment
• Organizes and obtains routine supplies and equipment.
• Assist with orienting patient/family to unit routines and policies.
• Work as a cooperative, courteous member of the interdisciplinary team.
• Safeguarding the patient's right to privacy by judiciously protecting information of a confidential nature.
• Uses proper safety practices.
• Learning to utilize equipment and supplies according to procedures.
• Learning to utilize principles of proper body mechanics and follows procedures for use of patient care equipment to prevent injury to self or others in all settings such as utilization of lifting equipment.
• Must be poised and articulate in communicating with people of varied educational, ethnic and
  cultural backgrounds.
• Makes caring for the veteran his/her priority in all aspects of work.
• Willing to work cooperatively as a member of a team in all assignments, and is learning to be an effective team member.
• Consistently adheres to information security policies and procedures and complies with all provisions of the access security agreement.
• Will report all known information security incidents or violations to the Information Security Officer immediately, as well as report all known privacy incidents or violations to the supervisor and/or the Privacy Officer immediately.

Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf
Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf

The Advanced Level Medical Support Assistant (MSA) serves as a Clinic Clerk and is a foundational role within the Radiology Service Team to include all interdisciplinary clinics and call centers that support the initiative as well as the Community Based Outpatient Clinics (CBOCs). The primary duties of the Medical Support Assistant (Advanced) may include but are not limited to:

• Performs receptionist and customer service duties
• Maintains appointment schedules for one or more outpatient clinics
• Assists with clinic access contingency plans by adjusting appointment times, locations and dates
• Coordinates information between the professional staff and patients
• Updates and verifies demographic information
• Schedules appointments
• Collects Insurance information
• Manages consultation requests and electronic waitlist
• Notifies patients of scheduled appointments
• Abides by federal privacy and confidentiality regulations
• Assures quality assurance/performance improvement administrative functions are carried out
• Screens/receives phone calls in a courteous and timely manner
• Determines the nature of requests and provides information
• Participates in daily team huddles and weekly team meetings
• Assists with the Beneficiary Travel Program or with Health Benefits Office