Total 3 Director/C-Level Customer Service job vacancies in crawley rh10 9ad

Appointment of a Chief Officer

(Full Time)

A unique job opportunity

Salary Scale SCP: 36 – 40 (£43,421 - £46,464 per annum)(pay award pending)

Plus Generous Local Government Average Salary Pension Scheme


Are you a strong leader; do you think strategically; have you built successful organisations; can you communicate well, delegate effectively, and make the difficult decisions? Then why not join us? Worth Parish Council is seeking a dynamic and proactive Chief Officer who can lead and support Councillors and staff.

As Chief Officer you will be expected to maintain statutory duties and a high level of corporate governance.

The successful candidate will lead staff and work closely with Councillors and partners to deliver local services, whilst building relationships across all levels of local government, ensuring the villages of Copthorne and Crawley Down have a voice across the area.

Would you like to know more? To obtain an information pack with full details of the role and application form, please email: recruitment@chrgs.co.uk

Applications must be received by 9am on Monday, 9th September 2024

Please note CVs will not be considered.

Interviews will be held on 17th September 2024 and, for those called for a second interview, these will be held on 18th September 2024.


If, after reading the recruitment brochure, you would like to discuss this position, please contact the Council’s HR advisor, Helen Plant, at Council HR & Governance Support on 07939 400548.

There will be four key components to this role Driving the provision ofexcellent operationalservice to DHCW staff,customers andstakeholders Leadingthe DHCWEnterprise Service Managementpractice, supporting theproduct-centricoperating model andDevOps practice Driving the adoption ofintegrated servicemanagement tooling,workflows andprocesses, with a focuson efficiency andautomation Improvingenterpriseservice delivery qualitywhile integrating andimproving thesuccessfulimplementation ofchanges across DHCW This role will work closely with the AD of Digital Delivery to combine Developing the Digital Service Management vision, strategy and roadmap (guided by IT strategy and architecture roadmaps) and in line with the Product Model Organisation transformation Developing and embedding a culture and practice of transformational change; change management, continual improvement, and benefits realisation across DHCW Developing and communicating a clear vision for the application of technology across the organisation and the key role it must play in delivering transformational change, improving service performance and patient safety As a member of the Operations Directorate Senior Leadership Team, contribute to a continuous review of the services delivered by the Directorate and ensure that anticipated service benefits are tracked and realised and support the Boards Transformational Change Programmes

Deputy Director of HR
• Band 9£105,385 - £121,271 (2024/2025 AFC Pay)
• 37.5 hrs per week, hybrid working with travel across the South East

Are you a dynamic HR leader with a passion for making a tangible difference in healthcare?

Join our team as the Deputy Director of Human Resources, where you'll play a pivotal role in shaping the future of our workforce within the South East Coast Ambulance NHS Foundation Trust.

In this critical leadership position, you'll collaborate closely with the Director of HR to drive strategic initiatives, foster a positive workplace culture, and ensure our teams are equipped to deliver the highest standard of care.

Our people are our resource and we have over 4500 people in our team. Every person has a vital role in supporting us to deliver urgent and emergency healthcare across the South East of England. However, we recognise not all our staff feel valued, empowered, or listened to. We want to change this. We want to transition to a place where every member of staff feels they make a difference, a place where staff are involved in outcomes and a place where our staff are supported to release their full potential.

The Deputy Director will ensure the delivery of a highly effective HR&OD service which supports managers to develop a people-oriented, high performance culture that emphasises engagement, productivity and quality. They will support the delivery of a business focused, leading edge organisation which supports the delivery of the highest quality patient care.

A compassionate and inclusive leadership style and role modelling of the Trust’s values will be critical to success.

They will deputise for the Executive Director of Human Resources and Organisational Development across the full range of corporate and strategic activities.

Initial directly managed teams will be the Employee Relations, Business Partners and HR Advisory services. However, in consultation with the postholder and other senior directorate heads, additional teams may form part of the role’s directly managed services.
• NHS employees will be eligible to join the NHS Pension Scheme
• A minimum 27 days' holiday each year, increasing with service.
• Personal and professional development and training opportunities.
• Childcare voucher scheme.
• Salary Sacrifice schemes for cars or push bikes.
• Access to our award-winning Wellbeing services
• Access to occupational health and counselling services.
• Access to NHS discounts, offering NHS employees a range of money-saving deals.



· As a senior member of HR and OD, the post holder will be required to take the strategic lead on the development of key HR and OD functions, systems and policies enabling the Trust’s corporate aims and objectives to be achieved – taking due account of national priorities and requirements e.g. NHS People Plan



· Support the Executive Director of HR&OD in developing remuneration and reward strategies in line with NHS policy, which support the operational and financial priorities of the Trust



· Support the Head of Well-Being and Inclusion and Inclusion Manager with delivery of the Trust’s equality and inclusion strategy; ensuring that best practice is applied across the workforce agenda



· To support the Head of Well-Being and Inclusion in the development and delivery of a strategic approach to the health and well-being agenda to support staff in what are often highly pressurised and stressful clinical and non-clinical roles.



· To have strategic responsibility for ensuring that change management processes and measures exist which result in a seamless and effective management of staff as part of clinical and operational programmes.



· To provide a strategic HR perspective regarding business development and planning to the organisation, ensuring that national and local NHS policy, initiatives and changes to terms and conditions are implemented appropriately.



· To support the Head of Workforce and HR Special Projects Manager in developing and implementing a Recruitment & Retention Strategy ensuring we can recruit the best people, to deliver the best care


This advert closes on Tuesday 10 Sep 2024

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