Total 3 Director/C-Level Customer Service job vacancies in Guildford, Surrey, GU1 3DA

Director of Clinical Services

Location: Leicester
Rate Of Pay: up to £60,000 Per Year (Dependent on experience) + £250 Welcome Bonus
Shift Patterns: 40 hours Per Week, Full Time, Permanent
Information about the Role:

• You will use your clinical expertise and strong managerial skills to make a real difference to the lives of our service users.
• You will play a vital role supporting the Hospital Director in the delivery of exceptional quality, person centred care to our service users.
• Strong and dedicated leader, who is passionate about delivering consistently high levels of care. You will need to be a proactive individual, with excellent administration and clinical skills, who will ensure the team delivers excellent person centred care, helping each service users or patient enjoy the highest possible standards of life.

Duties will include:

• Leading by example to ensure consistently high levels of care are maintained
• Day to Day management of the hospital supported by the hospital Director
• Promote professional, clinical training & care & support planning within the home to maintain the health, welfare and wellbeing of the residents.
• Manage, maintain and oversee Registered nurses
• Clinical audits and reporting
• Family relationship building
• Staff supervision and appraisal
• Training of staff
• Delivering hands on care when required including some shift work (days, nights and weekends)
• Participation of on call rotas

Leadership and Management Style
· Dynamic, passionate, open participative and supportive leadership style
· Ability to demonstrate a robust performance management approach
· Strong influencing skills with the ability to shape development across the health and social care system

Skills
· Able to influence, negotiate and persuade regarding complex or sensitive issues
· Ability to operate effectively in clinical academic operational environment with multiple stakeholders
· Ability to motivate and lead staff to deliver operational objectives and standards
· Highly developed communication and interpersonal skills both verbal, written and presentation and excellent listening skills, including facilitation.
· Ability to encourage multi-professional team working and problem solving
· Ability to think and plan strategically, tactically and creatively.
· Advanced MS office: Intermediate Word/PowerPoint skills/Excel
· Attention to detail
· Team Player
· Proactive, versatile and problem solving approach
· Able to seek and exploit opportunities to advance objectives
· Robust and persistent in pursuit of objectives and maintaining personal credibility

Applicants must:

• Have a valid NMC PIN
• Registered Mental Health Nurse/Registered Nurse Learning Disabilities (5+ years post reg)
• Have sound clinical knowledge & strong leadership qualities
• Be eligible to work in the UK
• Excellent teamwork skills
• Strong organisational skills
• Good verbal/written communication skills
• Have resilience and stamina.

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Licence/Certification:

• NMC Pin (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

TO APPLY: email eleanor.binns@servicecare.org.uk or call 01772 208963

We are currently looking for a Regional Director to cover 12 care homes across our Surrey region. Regular travel between the care homes within the region is required for this role. OTE Earnings of £117,000-£130,000!

Care UK are proud to be the most awarded care home provider for the last three years, and have more outstanding rated homes than any other provider in the UK. We are experts in our field with over 150 Care Homes across the UK and provide expert respite, residential, nursing, dementia and end-of-life care.

The role of Regional Director is a varied, interesting and rewarding role which requires first class leadership skills in order to to help the business meet its objectives. Leading and managing a team of Home Managers, you will be responsible for delivering and sustaining and improving high standards of service quality, whilst building on our reputation for excellence through the practice of our ‘Fulfilling Lives’ values.

Key Responsibilities


Build and maintain relationships with key stakeholders such as Local Authority CCG/CQC through sound knowledge of statutory and legislative requirements.
Ensure all contractual obligations are met to avoid financial penalties and disputes and directly manage any contractual disputes that occur.
Build a competent and highly driven team of home managers in the region and effectively lead, manage and motivate them to support and develop their team effectively.
To assist in the preparation and review of budgets.
To make a positive contribution to the business in terms of its profit, development, growth and market position.


What we are looking for:


Knowledge and proven experience of leading a group of Homes in the Residential Care Services Sector.
Sound knowledge of statutory and legislative requirements
Extensive knowledge and ability to manage multiple budgets across a multi sited business


Why Join Care UK?


Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
Generous salary package including car allowance
Family Health Care Cover
Annual Bonus Scheme
Life Assurance
Pension Contribution


We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours.

From October 2024, the current NIHR Clinical Research Network will be changing to become the NIHR Research Delivery Network (RDN). The RDN will continue to support the effective and efficient initiation and delivery of funded research across the health and care system in England for the benefit of patients, the health and care system and the economy, with a name that better reflects the scope and purpose of the network to support. See attached the Job Description for full details.