Total 52 Manager level Customer Service job vacancies in newcastle

Country:  Australia







Location:  Newcastle, NSW, Australia







Location details:  Sandgate







Employment type:  Undefined term







Full-time/part-time position:  Full time







Workplace Type:  Hybrid

















Konecranes and Demag is committed to lifting businesses. For the last 100 years we have been serving a broad range of customers around the world. With 16,000 employees in almost 50 countries, we have an enormous global network. This means, that as an employee





... Click here to view more detail / apply for Service Manager

Customer Service Team Leader
Location: Gosforth (Hybrid working - fully on-site during training)
Hours: Monday - Sunday, 35 hours per week
Salary: £25,600
Contract: 6-month contract (January start)

Are you passionate about delivering exceptional customer service? Do you have experience handling complex financial queries, particularly in the areas of credit cards and savings? If you're ready to take the next step in your career, we want to hear from you!

I am recruiting on behalf of a leading financial services company, which is expanding its team. In this role, you will lead a team to support customers with credit card and savings-related issues, especially in fraud cases, ensuring their accounts remain secure and protected.

What Will You Be Doing?

• Lead and motivate a team to deliver outstanding customer service through phone, email, and chat support.
• Respond to customer inquiries regarding credit card and savings accounts, transactions, and financial products.
• Provide guidance and information on credit card and savings account features, terms, and services.
• Assist customers with managing their accounts, including balance inquiries, transactions, payments, and fraud-related issues.
• Resolve customer complaints effectively, ensuring a positive resolution in line with company policies.
• Process account changes, including address updates, card replacements, and beneficiary changes.
• Maintain accurate records of customer interactions and transactions within the system.
• Ensure a high level of customer satisfaction through empathetic, professional communication.
• Collaborate with internal teams to resolve complex issues related to fraud prevention and account security.

What Do You Need to Apply?

• Proven leadership and communication skills, both verbal and written.
• Experience in financial services, particularly with credit cards and savings products, or in fraud prevention is highly desirable.
• Strong attention to detail and a problem-solving approach.
• Empathy and professionalism, especially when dealing with sensitive or vulnerable customers.
• Ability to manage and resolve customer issues effectively and efficiently.

Additional Requirements:

• Must be able to pass a credit check and DBS check as part of the application process.

Why Apply?

• Opportunity to join a leading financial services company focused on customer care and fraud prevention.
• Full training and support provided to help you succeed.
• Make a meaningful impact in safeguarding customers' financial security.

If you're ready to lead a team in a role that protects and supports customers' financial well-being, please apply now for next steps!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Provide professional, capable and aligned leadership for your team in support of HammondCares Mission and Mission in Action

Permanent position with guaranteed hours and stability in our Home Care team
Maximise your take-home pay with NFP salary packaging
Enjoy a work-life balance with set shifts and hours

Care Team Manager - what's involved in the role?
Reporting to the Area Manager, the Care Team Manager (HammondCare At Home) is respnsible for leading, supporting, and mentoring their team as well as ensuring they have a good understanding of individual client needs and preferences and are able to provide services tailored to the needs of individual clients. The role will also manage the recruitment of new Care Workers and ensure all working validations, education, development plans and resources are available.
The role is offered on a Permanent Full-time basis and is located at our Hunter ... Click here to view more detail / apply for Care Team Manager ? Hunter

Posted Date:  23 Nov







Location:  Tomago, NSW, AU







At WesTrac, were made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance youve always wanted. More development opportunities, with in house RTOs, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, were Made for More. About the role WesTrac




... Click here to view more detail / apply for Customer Support Manager

Our skilled and dedicated teams deliver a range of proactive and reactive services which support a reliable and safe supply of power flowing to millions of homes and businesses around the world. Our contracts range from 50,000 schemes to 100 million plus major projects.

Balfour Beatty's Power Transmission & Distribution teams work with regional, national and international electricity network owners and operators to provide technical engineering solutions. With experience and expertise across the full spectrum of the electricity grid our teams have capability across overhead lines, cable tunnels, distribution networks and substations. From scoping and feasibility, to design, construction and on-going maintenance, our in-house experts, flexible resources and industry-leading innovations support clients in the development of some of the world's most ambitious power transmission and distribution projects.

At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business. To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at value everyone.

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Further information on Disability Confident can be found on our wesbite.

About the role

About the role

Balfour Beatty is currently looking for a Substation Technical Manager to join our Power Transmission & Distribution business. Our substation team are based in Derby/Newcastle but as the projects are UK wide, candidates can be flexible with office/home and site based travel.

Role Purpose:

To ensure all Commissioning Managers, Commissioning Engineers/Technicians and Site Managers/Supervisors are adhering to the Operational procedures.

Provide technical advice and guidance for all substation projects (from tendering through to project completion) and all available site budgets.

Strategic lead for the current and future allocation of site resources as required in line with key programmed dates and central resources.

What you'll be doing

Job Competency:

In conjunction with the Commissioning Manager confirm the competency and authorisations of all installation and Agency Staff on all sites, includ- ing all Commissioning Engineers and Commissioning Technicians;

Review Commissioning responsibilities and ensure reporting streams are maintained;

For partner/consortium working ensure the division of responsibilities are understood by Project Manager/Engineer and to be aware of and plan to mitigate the potential impacts to the delivery of the overall project.

Tendering:

Provide support and technical requirements into estimates and tender schedules together with the commissioning manager;

Review estimates and assist with site visits and clarification as required;
Attend the project handover meetings to aid clarification with site based staff.

Training:

Train / assess staff in all areas of substation project site delivery with particular emphasis on the installation and commissioning work;

Assist in training new and current commissioning engineers, project engineers and site managers in BBPT&D substation build process, requirements, site procedures and quality requirements;

Procedural:

Ensure all site procedures are being adhered to;

Ensure productivity reporting is established via the Project manager, with input to the cost reports;

Ensure QA standards and hold points are consistent for all sites, reviewed and actioned. Stress the importance of subcontractor sign off process for the works being undertaken.

Reviewing/writing National Work instructions and be the document authoriser for Power T&D substations.

Planning:

Check the project status with Site managers. Feed back to the Project Manager if required;

Attend and visit sites to review and improve project safety, productivity progress and performance;

In conjunction with the project managers, confirm the major stage commencement, completion dates and Quality process for all sites;
Attend and assist in preparing project board Reviews and Site commencement meetings;

Review site mobilisation with the project manager.

Liaise with the site teams to ensure all site plant/tools are maintained to the required standard and required certificates are in place.

Who we're looking for

Essential

• Electrical Engineering Degree
• Relevant transmission operational substation experience & authorisations
• Knowledge of planning process within Transmission Substation experience
• Experience of writing Technical documents such as working methodologies
• Working knowledge of National Grid and or SSE Substation practises.
• Understanding of Commissioning practises

Desirable

• Proven hands on Commissioning experience
• Project Commercial Awareness
• Experience of Mobilising Substation Projects
• Evidence of developing technical competence for operational roles
• Chartered Engineer Status (or working towards)

Why work for us

Day in, day out, our teams deliver amazing projects in challenging conditions; developing, managing and maintaining the vital infrastructure and public spaces that modern economies, societies and communities rely on.

As a business Balfour Beatty are committed to supporting our staff in attaining and maintaining their chosen professional accreditation., along with reimbursing annual Professional membership fees.

• Competitive Salary

• 37.5 hours Monday to Friday

• Company DC pension scheme up to 5% EEs & 7% ERs

• Company car

• Hybrid working

• 25 days holiday plus bank holidays

• Broad range of learning opportunities, such as professional qualifications

• Employee assistance programme

• Up to 2 days volunteering per year

About us

Our skilled and dedicated teams deliver a range of proactive and reactive services which support a reliable and safe supply of power flowing to millions of homes and businesses around the world. Our contracts range from 50,000 schemes to 100 million plus major projects.

Balfour Beatty's Power Transmission & Distribution teams work with regional, national and international electricity network owners and operators to provide technical engineering solutions. With experience and expertise across the full spectrum of the electricity grid our teams have capability across overhead lines, cable tunnels, distribution networks and substations. From scoping and feasibility, to design, construction and on-going maintenance, our in-house experts, flexible resources and industry-leading innovations support clients in the development of some of the world's most ambitious power transmission and distribution projects.

At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business. To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at value everyone.

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Further information on Disability Confident can be found on our wesbite.

Proud member of the Disability Confident employer scheme

Team Leader Administrative Support
Job no: Work type: Temporary full-time Location: Paterson Categories: Accounting and Financial, Administration and Clerical

We are looking for a dedicated Team Leader Administrative Support with finance qualifications to join the team in Paterson.
_____________________________________________________________________________________

12 month full time role with the opportunity to extend
Paterson location Tocal Agricultural College
Offering an attractive salary ranging from $ 106, to $ 117, pa super

Diversity and inclusion are core values of the Department of Primary Industries and Regional Development. The Department of Primary Industries and Regional Development is a workplace where everyone is able to contribute and participate to their full potential, and we are proud to have a team that reflects the richness and complexity of the regional NSW communities we serve.  
About Us  


... Click here to view more detail / apply for Team Leader Administrative Support

Operational Support Manager - Newcastle

Maxim Facilities Management is one of the fastest growing independent facilities management companies in the UK.

Applicants must be flexible, adaptable and be able to manage change. It is essential that you have a full UK (manual) driving license if you wish to be considered for this position.

Your role will be very varied but will include:
- Induction and training of staff on equipment, cleaning practices and use of chemicals.
- Conducting on-site audits.
- Placing stock orders.
- Manage holidays and absences within the team.
- Covering for sickness and back fill.
- Training of existing staff members.

Personal attributes and experience:
- Commercial cleaning experience required.
- Experience in a Supervisory / Managerial role.
- Flexible approach to your working week.
- Reliable and hardworking.
- Self-motivated.
- Hold a full manual driving licence.
- Able to work on Ipad/laptops.
- Must meet the criteria for an Enhanced DBS.

This is a full-time permanent position offering the following benefits:
- Competitive Wage (discussed during interview)
- Pension.
- A company van.
- Fuel Card.
- Ipad and phone.

We do endeavour to get back to all applicants, but this is not always possible due to the high number of applicants we receive.

Senior IT Service Manager

DWP. Digital with Purpose.

In recent years in DWP we have brought our IT in-house, introduce elements such as automation and self-service to our digital services, and accelerate the adoption of public cloud.

We want to build on this success with your help.

In this role, as an Senior IT Service Manager you will drive analysis and resolution of complex issues, enlisting support and escalating where appropriate to relevant IT service functions as part of one of the biggest IT estates in the UK.

You own stakeholder relationships and make sure that Products and Services are delivering the best value for money in meeting business and user requirements and are able to offer guidance and respond effectively to queries about (for example) Product/Service design and policy.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Delivery. Work. Projects.

As a Senior IT Service Manager, you will be responsible for delivering high-quality and value-driven support for digital products and services that are used by millions of people and around 100,000 DWP colleagues.

Your role is all about making that service levels meet agreed targets, managing end to end service performance, and overseeing contracts with third party suppliers.

You'll monitor third-party supplier compliance with SLAs through regular reporting and analysis, ensuring services meet user requirements and deliver value for money.

We're hiring you because you are good at what you do, and you can make us better. You will share your data domain knowledge and experience to drive IT strategy, including defining the tools and techniques most appropriate for the environment.

You will also:

• Set objectives, oversee junior team members, and delegate service management tasks, acting as a point of escalation.

• Implement ongoing service improvements aligned with quality, risk, and security standards.

• Ensure that new or updated products are smoothly integrated into live service with adequate support and meet customer expectations.

Additional Duties:

On-Call Support: Provide out of hours major incident support on a 24/7 rota basis (on-call payments apply)

The skills and experience you need:

• Proven IT service management experience, preferably within a framework such as ITIL.
• Strong stakeholder management, with a history of successful collaboration and negotiation.
• Independent capability in managing digital products/services and reporting.
• High accuracy and attention to detail in service delivery and customer support.
• Experience in budgeting and financial forecasting.
• Knowledge of Notification and Document Repository services is beneficial

Preferred Qualification:

ITIL 4 certification is encouraged for applicants. If you don't have it, don't worry, you can work towards it here as part of our commitment to learning and development.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. whichever is most convenient for you.

Hybrid Work: We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team.

Pay: We offer competitive pay from £42,614 to £45,081

Pension: You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £13,000 a year.

Holidays: You'll get a generous leave package starting at 26 days rising to 31, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

Our broad benefits package is built around your work-life balance and includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities.

Process.

Stage 1: Application

Stage 2: Interview

We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES.

Click apply now to see the full job description and get started with the next step in your career at DWP Digital.

Proud member of the Disability Confident employer scheme

Functional area:  Service







Onsite or Remote:  Hybrid







Primary Skills: 







Country/Region:  AU







City:  Muswellbrook







Location:  Muswellbrook, NSW, AU,







Company name:  Epiroc Australia Pty Ltd







Date of posting:  Oct 28,







Epiroc Australia is growing and we are looking for committed people to join our team in delivering the best possible customer service




... Click here to view more detail / apply for Field Service Manager

Professional Lead Therapeutic Radiographer To lead and be responsible for the delivery of radiotherapy services and implementation of radiotherapy pathways ensuring a cohesive, effective and seamless service is provided to service users across NCCC and NCCC-NC To be responsible for the safe and efficient use of multiple modalities, cutting edge Radiotherapy equipment, (over both sites) in the development and delivery of novel radiotherapy planning and treatment delivery techniques, and in the undertaking of research and development within the radiotherapy service To provide professional leadership and strategic development of Consultant Radiographers and Advanced Radiotherapy Practitioners working within appropriate expert fields of Radiotherapy practice Responsible for the safe delivery of a high-quality radiotherapy service, in a patient orientated way to agreed standards and within available resources To plan for and respond to changes in service needs and delivery. To take a lead on the strategic and operational management of radiotherapy delivery within the Clinical Board and providing expert advice in relation to radiotherapy delivery issues To advise the Trust and external bodies on radiotherapy delivery issues. This role will work closely in conjunction with Radiotherapy Physics and Medical Staff for delivery of radiotherapy service To provide line management support to the Operational Delivery Network Manager working towards achieving the objectives of the Radiotherapy Service Specification. To provide strategic leadership to the Northern Radiotherapy Network as a core member of the Network Oversight Group, covering area of responsibility

Interview date 12 December 2024

The Northern Centre for Cancer Care (NCCC) is looking to appoint a Radiotherapy Service Manager and Professional Lead Therapeutic Radiographer based in Newcastle.

We are looking for a well-motivated, experienced person to lead the delivery of radiotherapy services within our Cancer Centres in Newcastle and Carlisle (Northern Centre for Cancer Care North Cumbria).

This management position within NCCC/NCCCNC involves the full range of management accountabilities including day-to-day operational management of the radiotherapy department in both Newcastle and North Cumbria.

This post is responsible for teams across both departments incorporating approximately 100 members of staff, predominantly radiographers.

We have 9 Varian TrueBeams, 2 Tomotherapy units, 3 CT Scanners, 1 SXT unit and 1 HDR brachytherapy unit across our two sites, delivering treatment to approximately 6000 new patients per year employing a wide range of therapies including multi-met SRS, lungs SABR, HDR gynae brachytherapy, TBI/TSEI, gated lung therapy and cardiac SABR.

This is an exciting role for a motivated individual keen to drive improvement and join a very supportive and collaborative team.

The post holder takes day-to-day responsibility for delivery of the radiotherapy department’s key performance indicators as laid out in the NHS England’s service specification. This includes achieving the national cancer waiting time targets including the 62 and 31-day waits.

NCCC provides a highly specialized regional radiotherapy service to a population of circa 3.3million across the North East and North Cumbria with radiotherapy service provision for circa 2.0million.

This senior management position within NCCC/NCCC-NC involves the full range of management accountabilities for the delivery of radiotherapy services, including day-to-day operational management of the departments in both Newcastle and North Cumbria. A key objective for the post holder is to ensure equity of service delivery across the geographically spread treatment locations. This requires the post holder to ensure effective agreement exists between the departments in delivery of both strategic and operational objectives in order to deliver integrated care pathways.

The role provides radiotherapy professional leadership to the Radiotherapy Operational Delivery Network (ODN) responsible for providing radiotherapy system leadership and the delivery of NHS England’s vision and ambitions for the modernisation of radiotherapy services

The annual budgetary management responsibilities for this role include £4.6million for staff resources, and operational management and leadership of in excess of 100 staff membersAs part of the senior management team of the Cancer and Haematology Clinical Board, the post holder will work collaboratively to propose and implement changes to radiotherapy service delivery across the two radiotherapy units.

Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit:Careers | Newcastle Hospitals | NHS | Newcastle HospitalsandNewcastle Hospitals NHS Foundation Trust

• Professional Lead Therapeutic Radiographer
• To lead and be responsible for the delivery of radiotherapy services and implementation of radiotherapy pathways ensuring a cohesive, effective and seamless service is provided to service users across NCCC and NCCC-NC
• To be responsible for the safe and efficient use of multiple modalities, cutting edge Radiotherapy equipment, (over both sites) in the development and delivery of novel radiotherapy planning and treatment delivery techniques, and in the undertaking of research and development within the radiotherapy service
• To provide professional leadership and strategic development of Consultant Radiographers and Advanced Radiotherapy Practitioners working within appropriate expert fields of Radiotherapy practice
• Responsible for the safe delivery of a high-quality radiotherapy service, in a patient orientated way to agreed standards and within available resources
• To plan for and respond to changes in service needs and delivery.
• To take a lead on the strategic and operational management of radiotherapy delivery within the Clinical Board and providing expert advice in relation to radiotherapy delivery issues
• To advise the Trust and external bodies on radiotherapy delivery issues.
• This role will work closely in conjunction with Radiotherapy Physics and Medical Staff for delivery of radiotherapy service
• To provide line management support to the Operational Delivery Network Manager working towards achieving the objectives of the Radiotherapy Service Specification.
• To provide strategic leadership to the Northern Radiotherapy Network as a core member of the Network Oversight Group, covering area of responsibility


This advert closes on Sunday 1 Dec 2024

Proud member of the Disability Confident employer scheme

Clinical Care Manager - Coastal Aged residential facility - Newcastle NSW - 2267

Not-for-profit tax benefits - salary packaging of up to $15,900 per year
Leave Loading - 17.5% pay top up on paid leave
Permanent Full time Hours: Monday to Friday, business hours - no shift work
Newcastle Location, 5-year-old residential facility, 60 bed capacity.

Are you an experienced and compassionate Clinical Care Manager looking for a sea change? Join our reputable 60-bed aged residential facility located in the vibrant coastal city of Newcastle, just a 2-hour drive from Sydney. This full-time leadership role offers you the chance to make a meaningful impact on residents' lives while enjoying the lifestyle benefits of a coastal community. At our core, RSL Lifecare provide care and services to veterans and seniors who live in our communities or who are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years. Key Responsibilities

Lead, mentor, and manage a clinical care team to deliver exceptional aged care services.
Oversee clinical operations, ensuring quality compliance and resident-centered care.
Develop and maintain individualized care plans in collaboration with residents, families, and multidisciplinary teams.
Drive continuous improvement in clinical practices and adherence to regulatory standards.

Qualifications & Skills Requirement

Registered Nurse (AHPRA Registered), with a minimum of 7 years post graduate experience.
Proven clinical management, quality and mentoring experience, ideally within an aged care setting.
Strong knowledge of Aged Care Standards and compliance requirements
Exceptional communication skills and a compassionate, resident-centered approach.

If you don't meet every requirement listed, we encourage you to apply. At RSL Lifecare, we value diversity, respect, integrity, and compassion in everything we do. You may be just the right fit for our team, and we would love to hear from you!" Join us today and see where it takes you tomorrow! It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare. Our commitment to diversity: We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team. We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability. Application closing date 23/11/24. Please click here to apply.

Clinical Care Manager - Coastal Aged residential facility - Newcastle NSW - 2267

Not-for-profit tax benefits - salary packaging of up to $15,900 per year
Leave Loading - 17.5% pay top up on paid leave
Permanent Full time Hours: Monday to Friday, business hours - no shift work
Newcastle Location, 5-year-old residential facility, 60 bed capacity.

Are you an experienced and compassionate Clinical Care Manager looking for a sea change? Join our reputable 60-bed aged residential facility located in the vibrant coastal city of Newcastle, just a 2-hour drive from Sydney. This full-time leadership role offers you the chance to make a meaningful impact on residents' lives while enjoying the lifestyle benefits of a coastal community. At our core, RSL Lifecare provide care and services to veterans and seniors who live in our communities or who are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years. Key Responsibilities

Lead, mentor, and manage a clinical care team to deliver exceptional aged care services.
Oversee clinical operations, ensuring quality compliance and resident-centered care.
Develop and maintain individualized care plans in collaboration with residents, families, and multidisciplinary teams.
Drive continuous improvement in clinical practices and adherence to regulatory standards.

Qualifications & Skills Requirement

Registered Nurse (AHPRA Registered), with a minimum of 7 years post graduate experience.
Proven clinical management, quality and mentoring experience, ideally within an aged care setting.
Strong knowledge of Aged Care Standards and compliance requirements
Exceptional communication skills and a compassionate, resident-centered approach.

If you don't meet every requirement listed, we encourage you to apply. At RSL Lifecare, we value diversity, respect, integrity, and compassion in everything we do. You may be just the right fit for our team, and we would love to hear from you!"
Join us today and see where it takes you tomorrow! It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.
Our commitment to diversity: We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.
We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.
Application closing date 23/11/24. Please click here to apply.

Location: Raymond Terrace Live and breathe flexible working - offering a hybrid work from home/office model designed to support flexibility
Temporary full-time position up until 30 June .
Be part of a team providing learning solutions in a high performing and collaborative culture



This is the perfect opportunity  Our Thrive Kids team are seeking an Area Manager to join them in supporting the parents (our big humans) and our local little humans across the community in their Outside of School Hours education. Youll lead the development and implementation of the educational programs for our Before and After School programs and Vacation Care whilst guiding our enthusiastic and progressive educators in their planning and reflection.
Please Note: For the purpose of recruitment, the title of Area Manager - Outside of School Hours Care has been used to reflect the equivalent industry title.
... Click here to view more detail / apply for Area Manager ? Outside of School Hours Care | PSC1083

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Unit Manager.

The Role


Leading and supervising a unit with a passion for delivering excellent care through your team
Delegating workload in a collaborative, supportive and informative approach
Ensure residents medical, physical, and emotional needs are met whilst championing their safety and dignity
Oversee admissions of new residents
Carrying out physical/psychological risk assessments and developing personalised care plans
Working closely with the leadership team to develop services
Administering medication
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care
Ability to enhance effective working relationships, building trust amongst staff and residents.
Be well-organised and IT literate
Above all, you have a natural ability to help make the lives of others more fulfilling


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.