Total 572 Manager level Customer Service job vacancies in West Midlands, B91 3SR

Company Culture:
Working with an organization who value community engagement & wellness of all residents and their staff members. Offering opportunities to further develop your career with access to financial support with training programs & internal development into leadership.
Opportunities available for clinical leaders who are ready for a step up or open for a change, other roles available within the region include: Registered Nurses & Clinical Care Coordinators! Reach out for more information.
About the Role:
As a Clinical manager you will be working collaboratively within the leadership team within this medium aged care service within a beautiful regional location on the boarder of NSW/QLD within 45-minute commute of Stanthorpe, QLD!
You will thrive leading your team, providing them with the motivation & continuous development required to be able to perform their duties, whilst ensuring every residents clinical care needs are met &
... Click here to view more detail / apply for Clinical Care Manager

An exciting opportunity has arisen for an experienced Duty Manager to our clients state-of-the-art sports facility, based in the heart of South Kensington. This facility serves the university students and staff as well the local community and includes a sports hall, climbing wall, swimming pool, squash courts, state-of-the-art-fitness gym, exercise studio and sports therapy rooms.

This is a customer facing role, and as such the successful applicant must be ready to communicate with a diverse range of customers and demonstrate a strong commitment towards ensuring excellence in customer service and enhancing the customer experience and ensuring that all areas work in accordance with Departmental and Imperial requirements and agreed standards.

What you would be doing

The post holder will be responsible for the day-to-day operations of the Centre including effective leadership, management and support of Recreation Assistants and Gym staff; supporting the management of the pool plant room operations, ensuring regular maintenance tasks and checks are undertaken according to set schedules; be responsible for the Health and Safety of all staff and users of the facility; and ensure that the highest standard of customer service is always delivered.

The successful applicant will have knowledge and previous experience of working in an operational capacity in the leisure industry, where they will be able to hit the ground running to provide this essential cover.

What we are looking for

Proven experience in managing sports facilities/activities

Proven experience in managing people and staff

Understanding of Equal Opportunities within the context of a student leisure environment

Knowledge of swimming pool and plant room operations

Knowledge of health and safety legislation

Understanding of providing excellent customer service and care

Excellent written and oral communication skills

Be flexible and prepared to work unsocial hours if required

What our client can offer you

The opportunity to continue your career at a world-leading institution and be part of our clients mission to continue science for humanity

Benefit from sector-leading salary and remuneration package

Get access to a range of workplace benefits from day one, generous family leave packages, on-site leisure facilities and a cycle-to-work scheme

Interest-free season ticket loan schemes for travel

Be part of a diverse, inclusive, and collaborative work culture with various staff networks and resources designed to support your personal and professional wellbeing.

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to help foster a caring and supportive learning environment for our young people. Your experience of pastoral care will place our learners’ welfare at the heart of the school.

The successful candidate will be a committed team player with excellent organisational and technical skills. You will have the ability to problem solve and provide excellent customer service to our community.

You will have:

• Level 3 qualification (NVQ Level 3 or A Level).
• Proven track record of securing a successful and positive culture.
• Experience of leading behaviour.
• The ability to embrace, adopt and put in to practice the Trust’s approach to behaviour management.
• The ability to develop, maintain and nurture positive professional relationships and work effectively with staff of varying experience.

What the school offers its staff

About Tong Leadership Academy

Tong Leadership Academyis a state-of-the-art secondary school for 11 to 18 year olds in Bradford. We joined Star Academies in 2016 and, like all Star schools, we have a leadership specialism.

We are a rapidly improving school with high ambitions and expectations for all of our pupils. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader. We were graded as ‘Good’ in all areas by Ofsted during our most recent inspection in October 2023.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Do work that matters
We have a great opportunity for an experienced marketing manager in the loyalty space to join us in CommBank Yello, our recognition program that launched in November that?s designed to shine the spotlight on our customers.
The Marketing Manager is accountable for enabling our key strategic partners to amplify their offers to our customers while ensuring customers feel valued and recognised by CommBank Yello.
You help sharpen and deliver personalised customer contact strategies and communication plans that increase brand awareness, create customer loyalty, increase cross-sell opportunities, and drive engagement with offers through channel and message innovation for CommBank Yello.
Sitting within a marketing centre of excellence, you will work collaboratively with numerous internal teams including marketing strategy & planning, product, digital, advertising, data and insights teams, as well as external partners, leveraging our world class technology and capability to create hyper-personalised and ... Click here to view more detail / apply for Marketing Manager, Customer Marketing

New Zealand, Franklin Pool & Leisure - Pukekohe

Are you an outstanding people leader, ready to coach, inspire and lead a cross-functional team at our facility?
Do you have a successful track record in managing leisure facilities, marketing, sales, projects and management?
This is an amazing opportunity to build your own team and leave a legacy with the culture you create.

We are on the hunt for an outstanding people leader to coach, inspire and lead the team as their  Venue Manager at Franklin Pool & Leisure If that is you, read on!
The Role
The   Centre Manager   will build their team by  lead ing  the m  to deliver exceptional customer experience at this  exciting  facility . Responsible for the management of this fantastic facility, the team at the Centre and our local community, you are fully accountable for the ... Click here to view more detail / apply for Centre Manager

About the Role
The role will be responsible for generating and managing innovative, safe and diverse work type activities for Workskil Australia customers to enhance their chances of securing sustainable employment across the Transition to Work (TtW) Program in the South West WA region. .
Travel across the region will be required so holding an unrestricted driver's licence and the ability to drive are essential for this role. This role is being offered on a full time, ongoing basis
Youll also experience the work/life balance that comes with working a 9 day fortnight, with a dedicated and fixed day off every second week. You will still receive the remuneration of a full time employee in addition to the ability to salary sacrifice. This challenging role will be a well sought after opportunity so we encourage you to submit your application at your earliest convenience.
About You
... Click here to view more detail / apply for Customer Activation Manager ? Transition to Work

With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. 
Today, we lead the way with great products, unrivalled product support and, of course, the best asset in business, our people.
We are currently seeking an inspiring leader to take on the vital position of Service Manager in our Burnie branch in Somerset, Tasmania. You will be a strong collaborator who thrives under pressure and is focused on HSE, people and our customers needs.
ABOUT THE ROLE
This is an exciting leadership opportunity for an experienced Branch/Operations/Service Manager to join our team. Reporting to the Operations Manager, you will be responsible for the management of all service employees and coordination of all operations within ... Click here to view more detail / apply for Service Manager

NSW, Cook and Phillip Park Pool - Sydney

Have you managed high-performing teams?
Are you an outstanding people leader, ready to coach, inspire and lead a cross-functional team at a new and purpose-built City of Sydney facility?
Do you have a successful track record in managing leisure facilities, marketing, sales, projects and management?


This is a great opportunity for swim school leader looking for the next step in their career moving into an Assistant Centre Manager, this role is ideally for someone who enjoys swimming, love working with children & wants to lead a team and teach the skills of swimming and the value of water safety.
As a key member of our Centres Leadership Team, the Assistant Centre Manager will be the first point of contact for learn to swim program.
The Role
You will have a passion for
... Click here to view more detail / apply for Assistant Centre Manager

Angle Auto Finance is an independent financier in Australia, bringing a modern platform and a flexible business approach to help more Australians with their car purchase.
The role Team Leader - Customer Care, reporting to the National Manager - Service, is responsible for providing personalised and timely support and help to Angle Auto customers in moments that matter. 
As the Team Leader - Customer Care, you will guide and mentor your team in providing personalised service and fostering trust with customers through open and honest communication. In this role, you'll help develop your team's abilities in facilitating quality conversations and collaborating effectively across the Angle Auto value chain to resolve customer concerns. You'll also play a key part in driving performance and continuous improvement within the team.
Key Responsibilities;

Proactively contribute to innovation and continuous improvement to improve quality, efficiency, risk, and compliance outcomes by
... Click here to view more detail / apply for Team Leader, Customer Care

At Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what?s right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results. 
With circa 9,000 experts in Asia Pacific, our enterprising culture and decentralised operating model allows us to act with speed in local markets, seizing opportunities to innovate and accelerate the success of our clients and our people.
Our collaborative culture sets us apart. We help experts become true specialists and provide the long-term structure and platform to accelerate their success.
This is an exciting opportunity for a Senior Centre Manager to join our growing Real Estate Management Services team based in Sydney. We are driven to maximise the performance of our client?s assets by ... Click here to view more detail / apply for Senior Centre Manager

Night Care Leader
Location: Brockworth
Pay rate: £15.06 per hour
Contracted hours: 24 hours per week, 2x 12 hour shifts, 8pm-8am

ABOUT THE ROLE

Are you an experienced carer with a desire to progress your career to the next level?
Do you prefer to work nights?

Our care teams make a real difference every day and your professionalism, teamed with kindness and compassion, will be at the core of everything you do. Leading a small team of carers, you’ll be responsible for keeping wakeful watch on the security and safety of our residents and the home in general. You’ll ensure that care plans are regularly reviewed, understanding the importance of maintaining accurate records, and will be able to manage the time of both yourself and your team effectively to support the wellbeing of our residents. You’ll understand that some shifts might be challenging, but you’ll also laugh, have fun and make lasting memories with our residents.

In joining us, you’ll also become part of our extended family. You’ll work alongside other team members who are passionate about providing care, warmth and kindness to all those who live and work in our homes.

Millbrook Lodge is a 80 bed Care Home located in the centre of Brockworth. The home offers residential, nursing and respite care in a comfortable, homely setting. We’re rated 8.5 by Carehome.co.uk and Good by the Care Quality Commission.

AND IN RETURN

The Trust is a great place to work; we’ve been providing care for almost 1,000 years and we’re currently the second largest not-for-profit provider in the UK. Not-for-profit means that we reinvest every penny we make into our residents, colleagues and the care homes we live and work in. Therefore, we offer a great range of benefits, including a competitive salary, training and development.

Here are some of the other benefits you’ll enjoy as a valued member of our team:

- 28 days holiday (including Bank Holidays)
- A Company pension
- Free uniform
- Free DBS
- Higher rates of pay at weekends
- Access to our Employee Assistance Programme
- Care Worker Charity membership for well being and financial aid
- Refer a Friend scheme rewarding you up to £1000 for every recommendation you make who successfully starts working for us
- Blue Light Card and “My Rewards” programme, offering you discounts on shopping, days out, restaurants and much more

ABOUT YOU

You’ll have NVQ Level 3 Diploma in Health & Social Care, or you’ve achieved NVQ Level 2, and you’re prepared to study for NVQ Level 3. You’ll also be experienced in leading a team to deliver care, be keen to progress to a role with greater levels of responsibility and be willing to undertake relevant training to support your career development in a nurturing, engaging and rewarding environment.

You’ll be a positive role model, with excellent communication skills and a natural ability to get along with others. A supportive leader, you’ll motivate your team to deliver the best possible care to our residents at all times.

If you think you have the right skills and attitude to deliver the highest quality of care for our residents as a Night Care Leader within our care homes, then you could be the next to join us. So, apply and get your career started with us today.

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Customer Support Team Leader
Contract: Until March 2025 with the possibility of extending
Working Hours: Monday to Friday, 37 hours per week - Hybrid - 2 days home based and 3 office based
Hourly Rate: £12.74 per hour

Job Description:
This role is the main user-facing role in CTSC and will provide an accessible and inclusive service to users, providing clear signposting and guidance to all users, coaching them in the use of the online platform and providing information to resolve their queries and processing/updating high-volume case details accurately and efficiently. They will deal with the immediate, short-term needs of service users. Duties will include but not be limited to

• Manage and plan the workload of a team which provides administrative support and excellent customer service to all stakeholders, judiciary, mediators, and management.
• Lead and manage a team of staff, ensuring that its members are organised, and fully skilled to meet their work objectives using Standard Operating Procedures (SOPs) and other continuous improvement tools.
• To assist in the delivery of performance against targets.

Requirements:

• Ability to motivate and support your team to deliver excellent customer service and achieve effective performance.
• Experience of working in an administrative role in a customer focussed environment
• Proficient with IT and Microsoft Software packages
• Excellent communication and organisational skills

Benefits:

• Weekly pay, holiday and pension scheme
• Hybrid

Application Process:
If you are interested in this position, please apply online with your CV in WORD format.
Important:
Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

About The Role
In your role as Head of Service at HC-One, you’ll value one thing above all. Kindness. It carries across every aspect of our Dementia, Nursing, Residential and Specialist Care homes. Every single person who works here understands that our Residents are people just like them with their own stories to tell. By joining HC-One you’ll have a wonderful opportunity to give something back to those people.
As Head of Service that will mean helping to prepare and serve nutritious, healthy meals that our residents will love. Assisting and preparing the cakes for the morning tea trolley and the lunch time dessert/cakes. You’ll demonstrate the highest standards in cleanliness, food safety and hygiene. And, whether you’re maintaining food supplies and fridge/freezer temperatures, showing new starters how to use the equipment or scrubbing that last bit of spilled food from inside the oven, you’ll always have resident well-being in mind above anything else.
HC-One are looking for someone with kitchen experience. You must be aware of The Food Safety Act 1990, The Health and Safety at Work Act 1974, RIDDOR and COSHH regulations. Great record keeping and organisational skills will be essential, as will the ability to follow recipes. And, whenever you communicate with a Resident or co-worker, you’ll be truly considerate and kind.
Well, after all, it’s just in your nature.

Subject to experience and qualifications.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as Head of Service we will invest in you and you will enjoy additional support and benefits including:
We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

-

- Paid Enhanced DBS/PVG
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

''

About The Role
**This is a Night role working 8pm-8am**
Reporting to the Home Manager, the Care Team Leader at HC-One will provide leadership and direction to the care staff within the home. As Care Team Leader you will lead by example, ensuring that all residents have their individual care needs adhered to at all times.
As a Care Team Leader you will be a team player and have good communication skills. Kindness will be second nature to you. You will have a keen eye for detail, always act with integrity and be driven by the principles of fairness. You will behave in a transparent manner always showing respect to our residents, their families, and your colleagues. You will also hold SVQ Level 3 in Adult Care and have previous experience of working in elderly and dementia care.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Care Team Leader we will invest in you and you will enjoy additional support and benefits including:

- Paid Enhanced DBS/PVG
- Hourly rate is subject to experience and qualifications.
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

Are you a natural leader with a passion for delivering exceptional customer service? Exciting opportunity to join Boral, an Australian owned and industry leader, based in North Ryde as a Customer Service Team Leader!
Your next opportunity:
In this fast-paced and rewarding position, you will take on a hands-on leadership role, guiding and mentoring a team of Customer Service Agents within the NSW Concrete business. Youll be responsible for managing daily customer service tasks, coordinating product deliveries, and ensuring top-notch service quality.
As a key player in the frontline business, you will influence service standards and contribute to a positive team culture. This is a full-time, permanent role with comprehensive training and support provided.
Your day will involve: 

Oversee order capture and manage the timely dispatch of products
Build and maintain strong customer relationships to enhance interactions
Collaborate with internal teams to

... Click here to view more detail / apply for Customer Service Team Leader Permanent ? full time Sydney 29/11/2024