Total 10 Manager level Customer Service job vacancies in RG14 1AY

Job Advert

INTERNAL CANDIDATES ONLY

About LED Group:

LED Group stands as a premier provider of leisure facilities and hospitality venues throughout East Devon, deeply committed to
enhancing community well-being and delivering unforgettable experiences for our patrons. Comprising LED Community Leisure, a
charitable trust overseeing 12 leisure centres, and LED Enterprise, our subsidiary managing three hospitality venues, we take
pride in fostering exceptional customer experiences and promoting health and fitness for all. With a rich array of activities and
programs, LED Group offers exciting opportunities to join a team dedicated to making a positive impact in our communities.

Why Join Us:

Working with LED means being part of a supportive, health-focused community where you’ll have opportunities for personal and
professional growth. This role offers a flexible schedule and the chance to make a real difference in community well-being.

Our Mission: Help people feel better and get more out of life

Our Vision: Creating brilliant leisure experiences and active communities

About the role:

As the Customer Engagement Team Leader, you will effectively lead 13 team members across Exmouth Tennis Centre and Honiton Leisure
Centre to consistently deliver exceptional customer service to every member. You will be responsible for overseeing daily
operations, addressing any issues that arise and supporting team members to achieve their targets and goals. You will collaborate
with centre teams and the Membership & Customer Engagement Manager to develop weekly outbound activity programmes aligned with
company objectives and brand standards.

This is a 9-month fixed term contract to cover maternity leave, which may be extended. The role is full time, but may be covered
as a job share. Please note, the role will commence in January 2025.

You will be based at either Exmouth Tennis Centre or Honiton Leisure Centre, but there may be a requirement to work from the
Support Services office in Woodbury and within both centres, therefore a full driving licence is a requirement for the role.

What You Can Bring to the Role:

You are passionate about customer engagement and leading others to succeed in their roles. You also have practical experience in
delivering exceptional customer service and building positive relationships. You will possess strong communication skills, a
proactive attitude, and a genuine desire to make a difference. As a Customer Engagement Team Leader, you'll play a vital role in
leading a team to ensure that every member feels welcomed, valued, and supported throughout their fitness journey. With your
ability to identify member needs, address enquiries, and promote memberships and programs, you'll contribute to creating a
positive and inclusive environment for all.

How you can excel in this role:

To excel in this role, embrace the opportunity to lead the team to effectively engage with members both by email and over the
phone. Familiarise yourself with the multiple centre’s different facilities, programs, and membership options to assist members
and address enquiries. Adhere to LED's Customer Service Guidelines and maintain professionalism in all interactions. Take
advantage of training opportunities and attend meetings and reviews as required to enhance your skills and knowledge. With a
commitment to delivering exceptional customer service, a positive attitude, and a willingness to go above and beyond, you'll
thrive in our dynamic team environment.

Team benefits:

* Up to 30 Days Annual Leave PLUS Bank Holidays (pro rata)
* Enhanced Sickness Pay Scheme (after probationary period) 5 weeks full pay- 5 weeks half pay increasing with service to a
maximum 13 weeks’ full pay
* Free Gym, Swim & Group Exercise Membership (worth £419.50)
* Staff Perks Discount Card - Up to 20% off at food outlets and lots of other LED Benefits
* My Staff Shop Employee Benefit Scheme – Save money on your shopping, Savings or Mortgages
* Free Bowling for Team Member & their household at Ocean
* Free Soft Play for dependents of Team Members at Ocean
* Employee Assistance Programme & Counselling
* Personal development training
* Flexible Working
* Pension Scheme
* Voluntary Health Cash Plan
* Above & Beyond Award Scheme




We embrace diversity and encourage applications from all members of our community. Your ability to excel in this role is what
matters most to us. Join our team and be part of something brilliant. Apply today!

Please note: 1st interviews will take place on Friday 15th November and 2nd interviews on Monday 18th November.

Care UK is one of the highest rated and fastest growing healthcare providers in the country: delivering the highest quality of care and fulfilling lives is at the heart of what we do! Due to the success of our new build projects, we have successfully built and opened 31 new build homes over the past five years, and will be continuing that growth for years to come.

We are currently looking for an experienced, professional and highly personable Home Manager to join our overall Good rated residential home, Winchcombe House based in Newbury. The ideal Home Manager will be passionate and experienced in the world of healthcare; a proven manager who can confidently demonstrate effective leadership and management, putting care and residents first.

At Care UK everyone makes a difference. We like to think we have a rare culture, where we are open, honest and highly supportive of one another. We are proud to have received several awards for our commitment to delivering an outstanding level of residential and nursing care, with a real focus on engagement with residents, families and staff.

Why choose us?

With our exciting new acquisition of 26 new homes this is a fantastic time to join our ambitious and forward-thinking company. We are experts in our fields, with over 150 homes and day clubs across the UK, providing expert respite, residential, nursing, dementia and end-of-life care for older people.

Our person-centred approach has seen us enjoy rapid growth, allowing us to translate this into our people development, offering exceptional career opportunities to our employees.
We provide comprehensive training in topics such as managing business performance, systems training, leading projects and driving change
We offer one of the best benefits packages in the market including a generous bonus, competitive pension and life assurance schemes.

Are you?


Experienced in caring for older people
Previous management experience
A capable and confident in leader, with the driven and interest to grow and shape a team
Experienced in managing a successful home or services in healthcare
Confident in your knowledge of CQC regulations
Compassionate and capable in embedding your own culture
Passionate about delivering first class care
A positive leader and motivator
Capable of hitting the ground running. From your first day you will demonstrate a clear vision of the future and will deliver added value services that make us indispensable to our residents and unequalled in our sector

Job Description

Deputy Nurse Manager

Salary: £53,600

40 hours per week

We are seeking a compassionate and dedicated Deputy Nurse Manager to join our client's nursing home for elderly residents with nursing and dementia care needs. As a deputy manager, you will play a critical role in leading and supporting a team of caregivers and ensuring the delivery of high-quality care to all residents.

Qualifications

• RGN (Registered General Nurse) or RMN (Registered Mental Health Nurse) qualification
• Valid UK NMC registration
• Proven experience in a nursing or care leadership role, with a focus on elderly residents, particularly those with dementia
• Strong communication, leadership, and organizational skills tailored to the care of older adults with nursing and dementia needs
• Ability to remain calm and make decisions under pressure in the context of nursing and dementia care
• Commitment to promoting diversity, equality, and inclusion in the workplace, especially when caring for older adults with nursing and dementia needs

Benefits

• Competitive hourly rate
• Professional development and career advancement opportunities in nursing and dementia care
• Pension scheme
• Free on-site parking
• Free uniform
• FlexEarn

Responsibilities

• Oversee and supervise the care staff, providing mentorship, guidance, and support specifically tailored to the needs of elderly residents with nursing and dementia care requirements
• Ensure the delivery of person-centered care and adherence to all care protocols and standards for older adults with nursing and dementia needs
• Assist in the development and implementation of care plans for elderly residents, particularly those with dementia
• Collaborate with other healthcare professionals to provide comprehensive care to residents, particularly addressing nursing and dementia-related issues
• Lead by example in delivering compassionate and empathetic care to elderly residents, especially those with dementia

Reference: WILL79527/AP

INDNUR

Doing Amazing Things Together

We’re all about possibilities. Are you?

An exceptional opportunity awaits a passionate, dedicated, and enthusiastic Support Manager to join our team across various locations in West Berkshire.

We seek an individual with proven experience in supporting people in supported living, who embodies a proactive 'can-do' approach.

You will be instrumental in supporting adults with learning disabilities, helping them live their lives their way.

As a Support Manager, you will lead, coach and mentor your teams to support people to be in receipt of amazing support, ensuring high standards of support are consistently met and maintained and create a working positive culture within people’s homes.

If you are driven to make a positive impact and thrive in a fast-paced role, we would love to hear from you.

The ideal candidate will have a strong track record of sector-based experience and leadership, flexibility to work as required, including participation in an on-call rota, and a valid driver's license with access to your own vehicle.

Join us and be a part of a team that makes a real difference.

Affinity Trust does not presently hold a Sponsorship Licence and while this status is reviewed regularly there is no present proposal to apply for such a Licence

Why Join Us?

What will we do?

We provide a package of benefits that make it that bit easier to be your best and we will apply and pay for your enhanced DBS.

We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.

You will be entitled to annual leave with the ability to buy additional leave

Fully funded health cash plans giving you access to a 24 hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits

What will you do?

As a Support Manager you will lead and manage your staff team to ensure that we are delivering high-quality, safe, and person-centred support to enable people we support to achieve great outcomes.

You will foster excellent working relationships amongst all teams’, families, professionals, referrers, and all other stakeholders.

Have the ability to drive continuous improvement in retention and the culture within the teams you oversee.

Willing to work flexibly according to the needs of the organisation. Having a regular presence in locations and responsible for providing on call support and assistance on a rota basis.

If you want to empower people to live the life they choose and you share our values… Apply today.

Apply today

Ready to do things differently? Submit your application.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

Please contact our recruitment team for further information: recruitment@affinitytrust.org

Check out more opportunities on our careers page: https://www.affinitytrust.org/about-us/careers/job-search/

We reserve the right to close this advert early if we are able to appoint or sufficient applications for shortlisting are received before the advertised closing date.

INDHP

Apply today

Ready to do things differently? Submit your application.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

Please contact our recruitment team for further information: recruitment@affinitytrust.org

Check out more opportunities on our careers page: https://www.affinitytrust.org/about-us/careers/job-search/

We reserve the right to close this advert early if we are able to appoint or sufficient applications for shortlisting are received before the advertised closing date.

INDHP

Proud member of the Disability Confident employer scheme

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

Doing Amazing Things Together

We’re all about possibilities. Are you?

An exceptional opportunity awaits a passionate, dedicated, and enthusiastic Support Manager to join our team across various locations in West Berkshire.

We seek an individual with proven experience in supporting people in supported living, who embodies a proactive 'can-do' approach.

You will be instrumental in supporting adults with learning disabilities, helping them live their lives their way.

As a Support Manager, you will lead, coach and mentor your teams to support people to be in receipt of amazing support, ensuring high standards of support are consistently met and maintained and create a working positive culture within people’s homes.

If you are driven to make a positive impact and thrive in a fast-paced role, we would love to hear from you.

The ideal candidate will have a strong track record of sector-based experience and leadership, flexibility to work as required, including participation in an on-call rota, and a valid driver's license with access to your own vehicle.

Join us and be a part of a team that makes a real difference.

Affinity Trust does not presently hold a Sponsorship Licence and while this status is reviewed regularly there is no present proposal to apply for such a Licence

Why Join Us?

What will we do?

We provide a package of benefits that make it that bit easier to be your best and we will apply and pay for your enhanced DBS.

We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.

You will be entitled to annual leave with the ability to buy additional leave

Fully funded health cash plans giving you access to a 24 hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits

What will you do?

As a Support Manager you will lead and manage your staff team to ensure that we are delivering high-quality, safe, and person-centred support to enable people we support to achieve great outcomes.

You will foster excellent working relationships amongst all teams’, families, professionals, referrers, and all other stakeholders.

Have the ability to drive continuous improvement in retention and the culture within the teams you oversee.

Willing to work flexibly according to the needs of the organisation. Having a regular presence in locations and responsible for providing on call support and assistance on a rota basis.

If you want to empower people to live the life they choose and you share our values… Apply today.

Apply today

Ready to do things differently? Submit your application.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

Please contact our recruitment team for further information: recruitment@affinitytrust.org

Check out more opportunities on our careers page: https://www.affinitytrust.org/about-us/careers/job-search/

We reserve the right to close this advert early if we are able to appoint or sufficient applications for shortlisting are received before the advertised closing date.

INDHP

Apply today

Ready to do things differently? Submit your application.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

Please contact our recruitment team for further information: recruitment@affinitytrust.org

Check out more opportunities on our careers page: https://www.affinitytrust.org/about-us/careers/job-search/

We reserve the right to close this advert early if we are able to appoint or sufficient applications for shortlisting are received before the advertised closing date.

INDHP

Proud member of the Disability Confident employer scheme

Governance: Be a highly visible champion for appraisals, PDR, Mandatory Training Compliance, and clinic utilisation. Work closely with the Clinical Managers/Dental Nurse team Managers & Head of Dental Service (GM) to ensure there are high quality governance arrangements in place for the GM sector including producing monthly reports/monitoring spreadsheet for the Finance, Workforce and Performance Group. Monitor, review, and promote patient satisfaction surveys. Promote a culture of learning from critical incidents and ensure this is reflected in our local practice. Understand the Trust clinical outcomes and respond to outlying performance issues. Take account of national developments relevant to the Dental network and dental system. Ensure maintenance of confidentiality standards within our appraisal systems and/or investigations records. Planning: To lead and be responsible for obtaining and analysing highly complex or contentious information to produce business cases, business models and detailed project plans for the development of services and quality and to project manage those opportunities accordingly. Design and implement plans for the Trust that consider strategic Trust objectives and short-term, medium-term, and long-term priorities and challenges. Work with the Head of Dental Service (GM) to design and implement workforce plans particularly in recruitment of clinicians, and support staff. Contribute creative solutions to the recruitment and retention of Dentists, Dental Nurses, administrative and support staff. Take responsibility for day-to-day direction of the work of the Greater Manchester Dental team and work streams to meet agreed objectives, targets and deadlines as documented in the work programme. Service Development: Lead on the development of Standard Operating Procedures/ Business processes and Memoranda of Understanding, ensuring timely reviews and ongoing compliance in accordance with the terms of the contract. Lead on organisational change as required by the needs of the service. Support the dentists and dental nurses as appropriate, in ensuring staff within the network meet the requirements of good clinical and operational governance with accurate understanding and reference to the Trusts Policies. Strategy and Policy: Remain up to date with national agendas relevant to the Dental Team and help translate them into local plans. Participate in development of corporate policies and strategies and interpretation of Trusts Vision and translate into action plans. Ensure that guidance from external organisations, e.g. General Dental Council, Care Quality Commission etc; is embedded in our operational practice. Leadership and Management of Staff: Ensure a regular physical presence across the Greater Manchester Sector to provide appropriate leadership/support. Lead to ensure performance review and feedback systems are implemented/in place for GM sector, including annual PDRs. Ensure staff training and development takes place. Ensure the recruitment and retention of staff with the required competences to meet service requirements. Responsibility for Financial & Physical Resources: Supporting the Head of Dental Service (GM) with budget management and controls, working closely with the Trusts Finance team. Making recommendations to senior management as required. Monitor budgets for the GM Sector, including responsibility for ensuring compliance with budget limits. Responsible for managing the directorate within allocated resources. Act as authorised signatory for project equipment and materials to support the directorate. Communication: To maintain effective, constructive, and appropriate communications on behalf of the Head of Dental Service (GM) with a broad range of stakeholders. This post must make an impressive and efficient impact in terms of external and internal relationships both within the Trust and other regional and national organisations. Provide and receive complex, confidential, and sensitive information on behalf of the Head of Dental Service (GM). Communication with internal and national colleagues, for example Department of Health, offices of local MPs, Clinical Commissioning Groups, other NHS Trusts, other academic institutions, and private healthcare providers. Required to relay and explain complex system information to a range of lay, managerial and clinical audiences. Attend Trust committee meetings on behalf of the Head of Dental Service (GM). Risk: Work closely with clinicians/support staff within GM Dental Sector to minimise risk throughout sector. Identify and report any incidents. Monitor trends in incidents within thin the GM Sector. Ensure action plans within the sector are in place to monitor improvement needs related to incidents, internal and external reviews. Reports: Produce monitoring reports as required to support Head of Dental Service (GM). Report on a regular basis to the Head of Dental Service (GM) and provide regular detailed reports on the progress of the work programme and ensure that any lapse or variation from the plan is raised in a timely fashion. The above job description is a summary of the main responsibilities of the post holder, and not an exhaustive list of duties to be undertaken. The duties may be redefined in accordance with the demands of the service. Any redefinition will be subject to discussion between yourself and your manager and be within your level of competence.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

SEN Manager needed with West Berkshire Council

Start Date- ASAP

Location - Newbury

Duration - Initially 3 months

Hours per week - 37 hours per week across 4 days

Salary - £60ltd per hour

In the role you will be managing a caseload and will therefore need a good working knowledge of SEN including a thorough understanding of the relevant legislation. This is a full time position working across 4 days on a hybrid working basis.

Description:

• As a case working manager you will ensure the formal process of assessment, EHC plans, placement and review is carried out efficiently, consistently and in line with the Children's and family Act 2014 and Code of Practice (including meeting the prescribed timescales), for SEN pupils in your phase.

• As an SEN manager you will take part in the development of processes for Education, Health and Care Assessments and Plans in line with the Children and Families legislation and to be involved as appropriate in implementation.
• SEN managers oversee casework of young people in your age group and undertake management of individual cases, including meetings and reviews as appropriate. To meet with parents and their representatives as necessary to discuss issues relating to statutory assessment and provision for EHCP pupils.
• SEN managers are required to act as lead officer in representing the Authority at SEN Tribunal in cases where agreement cannot be reached on provision / placement. Ensuring a high standard of presentation of the LA's case at hearings, including preparation of witnesses etc. Ensuring that Tribunal data is recorded, and cases are progressed according to the prescribed timescales.

What is required?

• Education to degree level or equivalent
• Professional qualification in Education
• Successful management experience in a school or further education provider
• Experience of leading inter-agency working and working with parents, heads, SENCOs and other professionals in an SEN context

If you are interested, please call Erin Webbe on 01772 208964 or email me your CV - erin.webbe@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.

The benefits of working with SCS;

• A specialist, dedicated Social Work consultant offering single point of contact
• Exceptional referral bonuses - £250 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Payroll service twice a week.
• Ltd and PAYE payment options available.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast track online services free of charge.

Proud member of the Disability Confident employer scheme

Service Team Leader Vacancy - Newbury

- £28,000 Basic Salary + Bonus (£34,000 OTE)
- Monday To Friday 8am - 6pm (45 Hour Week) / Saturday 8am - 2pm (1 in 3)
- Prestige Main Dealership Environment
- Automotive Aftersales (Main Dealer Or Garage) Experience Required
- Kerridge / CDK Training Advantageous

We are currently working with a well-established Prestige Main Dealership in Newbury who have been operating in the local area for 40 years representing their manufacturer. Our client has won various Automotive industry awards such as Retailer of the Year as well as countless manufacturer specific awards. Join the winning team today! This client has an excellent reputation with employees, customers and stakeholders all around. Our client operates on three core pillars of Trust, Care and Quality which is what they promote from Drivers, Valetor all the way up to Managers and Directors.

They are seeking an Experienced Service Team Leader who has at least 2 years' experience within a Main Dealership, or similar environment, to join and support the work of their Aftersales department. This is a crucial role to the success of the business, as such, the rewards and benefits they offer set them apart from other dealership in their local area.

Our Client is offering the successful Service Team Leader:

- £28,000 Basic Salary + Bonus (£34,000 OTE)
- Monday To Friday 8am - 6pm (45 Hour Week) / Saturday 8am - 2pm (1 in 3)
- Prestige Main Dealer Environment
- Career Development & Progression Opportunities

Duties of a Service Team Leader:

- Booking customers in the diary
- Seeing customers in and out
- Upsell of Service Plans and Warranty
- Preparation of Job Cards
- Organising Collections and Deliveries
- Preparation and Completion of Invoices

What our Client expects of their Service Team Leader:

- Previous experience as a Service Advisor with Main Dealer Experience
- Kerridge / CDK Training advantageous
- Full UK Driving Licence
- The ability to work efficiently as an individual but also as part of a team
- Trade knowledge and sales skills
- Motivated with a desire to enhance their knowledge
- An effective communicator with a commitment to providing exceptional levels of customer service

If you are interested in hearing more about this Service Team Leader role, or others we have in the Newbury area, please do not hesitate to contact Dee Hogger at Perfect Placement today.

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK!!