Total 15 Manager level Customer Service job vacancies in M1 1AD

About the Role

The Home Manager is responsible for the care and commercial management and profitability of the Home in accordance with Maria Mallaband Care Group policies and procedures and all external regulatory requirements.

This includes the efficient and effective day to day running of the Home, developing exceptional personalised service for every service user and their loved ones, management of all staff and developing positive working relations with external stakeholders. This is a fundamental role within Social Care.

All our Management roles come with a competitive salary package plus a bonus based on KPI’s. (This will be discussed in full at interview)

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

For any Home Managers looking to relocate for their next role, we offer a £2000 relocation package. (T&C's Apply)

About You;

We are looking for a Home Manager with the following skills, qualifications and experience:

• A qualified RGN/RMN with a valid NMC pin number
• Previous experience working as a registered home manager in a Care Home environment is desirable but not essential.
• A committed and organised approach.
• We require an excellent communicator with experience in leading and motivating staff members.
• A good understanding of Regulatory Compliance and the ability to demonstrate delivery of a quality service

If you would like to use your care experience and people skills in an organisation that provides the best quality care you’d expect for your loved ones, then MMCG is a rewarding place to be.

Our Benefits;

• Discretionary bonus linked to Care Homes and individual performance
• Private medical cover (Bupa) single cover company funded*
• 4x salary life assurance – company funded after 6 months service
• Pension Scheme with Royal London
• Personal car leases via salary sacrifice**
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• Early Pay – Access to earned pay prior to payday
• 25 days holiday plus bank holidays
• Holiday Flex – purchase additional holiday**
• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

Abingdon Court Care Home

Abingdon Court is a purpose-built care home offering nursing and dementia care.

A professional team has furnished the home to a high standard, providing elegance and comfort. The 'home from home' feel at Abingdon Court is created by the dedicated staff who have been selected not only for their professional ability but also for their commitment to truly making a difference for the people in their care.

Residents rooms are spacious and feature en suite facilities. The communal areas are at the centre of what makes Abingdon Court a real community whether it be at meal times or when enjoying activities.

There are no fixed visiting hours so friends and family can come and see residents at any time. The dining experience at Abingdon Court boasts fine home cooking by a professional Chef who has created a menu to reflect the interests and tastes of the discerning residents.

Activities and day trips are an integral part of the residents well being. The activities coordinator encourages and helps residents continue with existing interests and also introduces new hobbies. The minibus is used frequently to take residents on day trips near and a little further from the home.

The trips are very popular and recently, days out to Millets Farm, Notcutts Garden Centre, Cotswold Wildlife Park and Gardens and Dorchester Abbey have been greatly enjoyed.

Respite care at Abingdon Court is very popular and enables those wishing to experience what the Home has to offer before making a full commitment.

Proud member of the Disability Confident employer scheme

Do you want to play a key role in shaping the future of travel in Greater Manchester? Are you passionate about leading and inspiring your team to deliver excellent customer service? Do you recognise the value that customer engagement can play in connecting with customers?

Your role

In your role you will manage and co-ordinate the work of the team, ensuring performance is achieved in line with our procedures and KPIs. There will be a particular focus on developing the team so that new processes and skills can be absorbed into the day-to-day operation. It will also involve being involved in new and exciting projects that will result in the service we’re providing to our customers continually improving.

You’ll need to be able to work flexibly on a rota system between 7am and 8pm Monday to Friday and 8am to 8pm at weekends and bank holidays. This role comes with 12.5% shift allowance.

For more info see Job Profile and rota below.

Who we are?

It’s a really exciting time to be joining Transport for Greater Manchester. As a Customer Support Team Leader, you will form part of the management team for the Customer Contact Centre. The contact centre deals with customer engagement via a range of communication channels and are the first point of contact for customers and stakeholders and handle all enquiries and applications. This includes the processing of all concessionary travel passes in Greater Manchester, as well as handling enquiries relating to concessionary travel, journey planning, ticketing, cycling enquiries and memberships and demand responsive transport. We’re also be at the beating heart of all enquiries relating to bus franchising.

What you’ll bring

What you do and how you do it is important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt.

You will live and breathe our core values of Deliver, Adapt and Care and to be successful in this role you’ll have experience of managing a high performing, engaged team in a customer service environment. With a proven track record of people development through the implementation of coaching, mentoring and quality assurance processes, you will have excellent verbal and written communication and organisational skills and demonstrate strong people management skills.

If you believe you have the skills and experience and would like to be part of a friendly and dynamic team with a varied skill set who provide friendly and efficient customer service and advice, we would really like to hear from you!

What we can offer

A fixed term role until 31st March 2025 with a salary of £39,360 - £43,817 per annum depending on experience, plus 12.5% shift allowance per annum depending on skills and experience.

At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process.

Our benefits include:

28 days holiday per annum (plus bank holidays)

Flexible and hybrid working options to promote and support a good work/life balance

Free bus, rail or Metrolink travel to and from work within the Greater Manchester boundary

Local Government Defined Benefit Pension Scheme which includes life cover of 3x your salary and options to increase your pension contributions

Commitment to learning and personal development and upskilling with reimbursement of professional fees, where essential to the role

We promote good physical and mental health and can provide additional support to staff via our employee assistance programme when required

What’s next?

If you see yourself as part of this team and have the skills and experience, we are seeking, we’d really like to hear from you. When completing your application, please ensure that you provide clear examples against the criteria questions, all appointments will be based on merit.

Please be aware that we may close the vacancy early if we receive a high volume of applications.

TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here.

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.

Please note we may close the advert early if we receive a high volume of applications.

NOTE TO AGENCIES we will be accepting direct applications only for this role. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral CV.

Customer Support Team Leader Job profile
Customer Team Manager Rota

We are looking to recruit for a permanent position for a prestigious care service in the Wilmslow area of Manchester.

This service provides a wrap-around care setting for vulnerable girls with EBD / Trauma and neglect in a residential setting.

They believe in working together to provide a safe and stable home that promotes British values, rights and diversity.

They help students from 8 to 18 years of age to help them overcome social and educational inequalities and encourage youths to become active and resourceful in their community. They work with a variety of outside agencies and resources to help provide award-winning care and protection.

This home is a 4 bed home and has excellent fascilities to help children overcome trauma. They are a tight-knit workforce who excel in all they do. They will accept a Deputy for this position to enable someone to move up.

Your new company.
Hays Recruitment are proud to be working in partnership with a dynamic home which works with children's emotional behaviour disorder (EBD) service in Wilmslow, Manchester - they require a motivated and reliable Registered Manager to come onboard with their already established and award-winning service. This is a full-time contract with full training and DBS provided. You will have the opportunity to be a part of and run this established setting.

Your new role.
In your new role as a Registered Manager will see you working with leadership to ensure a smooth day-to-day running of the service. You will help run the development, implementation, and maintenance of exceptional care services and will lead, by example, managing the team, completing service/care reviews, and training. You will be working Monday-Friday and must be flexible with your working pattern.

What you'll need to succeed.
In order to be successful with your application, you need:

- Full "Right to Work" in the UK
- A minimum of 2 years of referenceable experience- NVQ Level 3 in Child and Young People Workforce as a Deputy- Has supervised and ran a team for at least a year
- Has deputised for a year-
- Will have a robust training programme for CPD
- Has level 5 leadership and management (or enroled and soon to finish)
- Has a track record with Ofsted and a provable history of "GOOD" rating
- Will have supervision and mentoring



What you'll get in return
If you are successful with your application, you will have the full support, dedication, and guidance of a senior social care expert recruitment consultant, as well as a wide range of benefits which include:

• Free training
• Free DBS
• Refer a Friend scheme
• Access to exclusive vacancies
• Career progression
• Competitive Salary between £70,000 and 75,000 per annum DOE
• Pay increase once probation is passed
• The ability to work Monday-Friday
• The opportunity to be a part of running an existing home

What you need to do now:

If you would like information regarding this role or an informal chat about your next career move, please contact me on the details below.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are looking to recruit for a permanent position for a prestigious care service in the Manchester area.

This service provides a wrap-around care setting for vulnerable and SEND Youths in a residential setting. They believe in working together to provide a safe and stable home that promotes value, rights and diversity.

They help students from 8 to 18 years of age to help them overcome social and educational inequalities and encourage youths to become active and resourceful in their community.

They work with a variety of outside agencies and resources to help provide award-winning care and protection.

Your new company.
Hays Recruitment are proud to be working in partnership with a dynamic home which works with children's emotional behaviour disorder (EBD) service in the Salford - they require a motivated and reliable Registered Manager to come onboard with their already established and award-winning service. This is a full-time contract with full training and DBS provided. You will have the opportunity to be a part of and run this established setting.
Your new role.
In your new role as a Registered Manager, you will ensure a smooth day-to-day running of the service. You will run the development, implementation, and maintenance of exceptional care services and will lead by example, managing the team, completing service/care reviews, and training. You will be working Monday-Friday on an off shift basis and must be flexible with your working pattern.

What you'll need to succeed.
In order to be successful with your application, you need:

- Full "Right to Work" in the UK
- A minimum of 2 years of referenceable experience
- Supporting young people in a Deputy Manager role in the last 5 years- NVQ Level 5 in Leadership and Management, Health and Social Care, Children and Young People

What you'll get in return
If you are successful with your application, you will have the full support, dedication, and guidance of a senior social care expert recruitment consultant, as well as a wide range of benefits which include:

• Free training
• Free DBS
• Refer a Friend scheme
• Access to exclusive vacancies
• Career progression
• Competitive Salary between £45,000 and £55.000 per annum DOE
• Bank holiday pay uplift
• The ability to work Monday-Friday on-an-off shift basis
• The opportunity to be a part of running an existing home

What you need to do now: If you would like information regarding this role or an informal chat about your next career move, please contact me on the details below.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are looking to recruit for a permanent position for a prestigious care service in the Manchester area.

This service provides a wrap-around care setting for vulnerable and SEND Youths in a residential setting. They believe in working together to provide a safe and stable home that promotes value, rights and diversity.

They help students from 8 to 18 years of age to help them overcome social and educational inequalities and encourage youths to become active and resourceful in their community.

They work with a variety of outside agencies and resources to help provide award-winning care and protection.

Your new company.
Hays Recruitment are proud to be working in partnership with a dynamic home which works with children's emotional behaviour disorder (EBD) service in the Bacup - they require a motivated and reliable Registered Manager to come onboard with their already established and award-winning service. This is a full-time contract with full training and DBS provided. You will have the opportunity to be a part of and run this established setting.

Your new role.
In your new role as a Registered Manager, you will ensure a smooth day-to-day running of the service. You will run the development, implementation, and maintenance of exceptional care services and will lead by example, managing the team, completing service/care reviews, and training. You will be working Monday-Friday on an off shift basis and must be flexible with your working pattern.

What you'll need to succeed.
In order to be successful with your application, you need:

- Full "Right to Work" in the UK
- A minimum of 2 years of referenceable experience
- Supporting young people in a Deputy Manager role in the last 5 years- NVQ Level 5 in Leadership and Management, Health and Social Care, Children and Young People

What you'll get in return
If you are successful with your application, you will have the full support, dedication, and guidance of a senior social care expert recruitment consultant, as well as a wide range of benefits which include:

• Free training
• Free DBS
• Refer a Friend scheme
• Access to exclusive vacancies
• Career progression
• Competitive Salary between £45,000 and £55.000 per annum DOE
• Bank holiday pay uplift
• The ability to work Monday-Friday on-an-off shift basis
• The opportunity to be a part of running an existing home

What you need to do now:

If you would like information regarding this role or an informal chat about your next career move, please contact me on the details below.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are looking to recruit for a permanent position for a prestigious care service in the Manchester area.

This service provides a wrap-around care setting for vulnerable and SEND Youths in a residential setting. They believe in working together to provide a safe and stable home that promotes value, rights and diversity.

They help students from 8 to 18 years of age to help them overcome social and educational inequalities and encourage youths to become active and resourceful in their community.

They work with a variety of outside agencies and resources to help provide award-winning care and protection.

Your new company.
Hays Recruitment are proud to be working in partnership with a dynamic home which works with children's emotional behaviour disorder (EBD) service in the Bacup - they require a motivated and reliable Registered Manager to come onboard with their already established and award-winning service. This is a full-time contract with full training and DBS provided. You will have the opportunity to be a part of and run this established setting.

Your new role.
In your new role as a Registered Manager, you will ensure a smooth day-to-day running of the service. You will run the development, implementation, and maintenance of exceptional care services and will lead by example, managing the team, completing service/care reviews, and training. You will be working Monday-Friday on an off shift basis and must be flexible with your working pattern.

What you'll need to succeed.
In order to be successful with your application, you need:

- Full "Right to Work" in the UK
- A minimum of 2 years of referenceable experience
- Supporting young people in a Deputy Manager role in the last 5 years- NVQ Level 5 in Leadership and Management, Health and Social Care, Children and Young People

What you'll get in return
If you are successful with your application, you will have the full support, dedication, and guidance of a senior social care expert recruitment consultant, as well as a wide range of benefits which include:

• Free training
• Free DBS
• Refer a Friend scheme
• Access to exclusive vacancies
• Career progression
• Competitive Salary between £45,000 and £55.000 per annum DOE
• Bank holiday pay uplift
• The ability to work Monday-Friday on-an-off shift basis
• The opportunity to be a part of running an existing home

What you need to do now:

If you would like information regarding this role or an informal chat about your next career move, please contact me on the details below.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are looking to recruit for a permanent position for a prestigious care service in the Preston area.

This service provides a wrap-around care setting for vulnerable and SEND Youths in a residential setting. They believe in working together to provide a safe and stable home that promotes value, rights and diversity.

They help students from 8 to 18 years of age to help them overcome social and educational inequalities and encourage youths to become active and resourceful in their community.

They work with a variety of outside agencies and resources to help provide award-winning care and protection.



Your new company.
Hays Recruitment are proud to be working in partnership with a dynamic home which works with children's emotional behaviour disorder (EBD) service in the Preston - they require a motivated and reliable Deputy Manager to come onboard with their already established and award-winning service. This is a full-time contract with full training and DBS provided. You will have the opportunity to be a part of and run this established setting.



Your new role.

In your new role as a Deputy Manager will see you working under the Registered Manager to ensure a smooth day-to-day running of the service. You will help run the development, implementation, and maintenance of exceptional care services and will lead by example, managing the team, completing service/care reviews, and training. You will be working Monday-Friday on an off shift basis and must be flexible with your working pattern.


What you'll need to succeed.

In order to be successful with your application, you need:

- Full "Right to Work" in the UK
- A minimum of 2 years of referenceable experience
- NVQ Level 3 in Child and Young People Workforce


What you'll get in return

If you are successful with your application, you will have the full support, dedication, and guidance of a senior social care expert recruitment consultant, as well as a wide range of benefits which include:

• Free training
• Free DBS
• Refer a Friend scheme
• Access to exclusive vacancies
• Career progression
• Competitive Salary between £28,000 and £32,000 per annum DOE
• Bank holiday pay uplift
• The ability to work Monday-Friday on-an-off shift basis
• The opportunity to be a part of running an existing home

What you need to do now: If you would like information regarding this role or an informal chat about your next career move, please contact me on the details below.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Exciting opportunity for a Commercial Support Manager to join our organisation, on a full time, permanent basis. The Commercial Support Manager role will help support the transition of CHP's property team towards a more contractually resilient commercial culture. The occupant of this role can be located anywhere in North West England. As CHP escalates the need for evidence of compliant asset condition, technical assurance and the delivery of improved self-reporting metrics, this role will provide regional and then national support for the necessary reporting disciplines.

Royal Mail is something special, a well–loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

Job reference number 314508
Customer Operations Support Manager
£34,942
- £37,125 (dependent on experience) plus potential 10% bonus and 25 days annual leaveFull time
Permanent
Hastings PDO, TN34 1AD

ABOUT US

We believe great things are possible and we make them happen. Royal Mail impacts people and businesses in more than 71 million ways, daily. The only company that delivers to every address in the UK, we bring people closer together, help independent businesses grow and make large corporations work better, connecting companies and customers worldwide. We’re driven to take people further; to empower our customers and colleagues to make their futures whatever they want.

THE ROLE

You’ll be the person who picks up the action while our permanent manager is on annual leave. This means overseeing the Delivery operation and ensuring the smooth running of the delivery team You'll lead and inspire a team of front-line colleagues to work efficiently and provide excellent service at the doorstep.

Our operation needs to be resilient, and we need the flexibility to be able to keep things running smoothly when our permanent managers are unavailable. You’ll play an integral part in building trust with customers.

SHIFT PATTERNS

Monday to Saturday with a rotating day off. Succesfull candidate will be covering multiple sites with different start times due to proximity to mail centre. Start time will range from 06:30 am
- 15:30 pm
WHAT YOU’LL GET

We’re asking for a lot, but you’ll get a lot in return. First, there’s the 10% on-target bonus, generous holiday allowance, flexible working, pension scheme and an excellent parental leave policy. Then there are all the excellent benefits that come with MyBundle, such as the Cycle2work scheme, and corporate discounts including retail vouchers, travel & attraction discounts, gym membership and more. This is a great steppingstone into operational management with a company that can offer a range of exciting career paths. And that’s before we’ve even mentioned the great sense of pride, you’ll feel from being part of one of the world’s most recognisable brands as we undergo a historic transformation, and transition from a letters business to a parcels business.

ABOUT YOU

This is a role packed full of influence, challenges and responsibility, so we need someone who is flexible and can excel under pressure. Customer focussed, team player, results driven, inspiring leader – you know how to get the best out of our people and deliver the best to our customers. You can empathise, motivate, coach and collaborate, and will relish the opportunity to be part of our historic transformation from a letters business to a parcels business, whether that’s through reduced cost, innovative work practices or data driven ideas. We’re looking to you to bring your skills and experience to make brilliant things possible.

NEXT STEPS

Ready to apply? Then complete your application online and submit your CV.  If successful, you’ll be invited to a face-to-face assessment where you’ll have the chance to showcase your abilities and passion. You’ll also take part in a capability-based interview and a short management scenario exercise – more details will be provided on the day.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.



We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: 31st July. Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-POST #RMG #DeliveryandCollections #LIMRT

Proud member of the Disability Confident employer scheme

Location: Mercure Manchester Piccadilly Hotel

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include

• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Career and lifestyle breaks – Allowing you to take time off for key life events.
• Volunteer days – Up to two days per year to support a charity of your choice
• Staff meals on duty
• Starting salary above national minimum wage
• Uncapped incentives to reward you for your contributions

A day in the life of…

As the Hotel's Guest Service Manager, you will be responsible for ensuring the overall satisfaction of our guests, assisting the Front Office team and ensuring the smooth operation of the hotel.

As part of your role, you will:

• Assist the front desk staff and ensure that they are providing excellent customer service to our guests
• Handle guest complaints and resolve any issues in a timely and professional manner
• Ensure that the hotel is clean and well-maintained at all times
• Manage and maintain inventory of supplies and equipment
• Create a welcoming and hospitable environment for guests
• Ensure that all guest requests are addressed promptly and efficiently
• Develop and implement strategies to improve guest satisfaction and loyalty
• Communicate regularly with other departments to ensure that all guest needs are met

Based in the Mercure Manchester Piccadilly Hotel, you will be part of a small (but mighty!) team of passionate people who know that being the best doesn’t always mean working around the clock.

What do we need from you?

To be successful in this role, the ideal candidate will have at least 1 year previous experience in a managerial or supervisory role in a branded hospitality environment. Knowledge of Opera would be beneficial

Please note that this role is being offered on a full time basis. As such, we will only be accepting applicants who are age 18 or above, have no restrictions on their working hours and are flexible to work on weekends when required**

Interested? Click apply and start your journey with Aimbridge EMEA today. Your dream job awaits…

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.

Clinical Deputy Care Home Manager

Are you a Clinical Deputy Care Home Manager? Are you nurse qualified and looking for a new and exciting opportunity?

If yes, we have the perfect opportunity for you! KPI Care are looking for a Clinical Deputy Care Home Manager to join one of our esteemed clients on a permanent basis based in the Bristol area.

Salary: £50,000 per annum
Contract Type: Permanent

It is a requirement that all candidates have a valid NMC pin and are eligible to work in the UK

What KPI Care are looking for:

As a Clinical Deputy Home Manager, you will be supporting the Home Manager to deliver the highest level of quality care across the home and making sure targets are reached on a daily basis. You will be responsible for the management of the clinical team and ensure effective supervision, planning, assessment, and evaluation of care is carried out throughout the home.

A valid NMC pin and previous nursing experience is essential for this role, as well as an enthusiastic, empathetic approach towards every duty you carry out and a passion for achieving the highest level of care for every resident within the home.

Your responsibilities as a Deputy Care Home Manager will include:

• Leading the care home staff to create a supportive and caring environment for all residents.
• Promoting the safeguarding and welfare of residents in the home.
• Ensuring the highest level of care is provided for all residents at all times with the help of your team.
• Building relationships with your team, residents, and external visitors, using effective communication and a compassionate approach.
• Contributing to the safety and financial responsibilities of the home alongside the management team.

Benefits:

• Paid holidays
• Free uniform
• Progression opportunities
• Recgonition awards
• Comprehensive training programmes
• Career progression opportunities
• Generous basic salary
• Life assurance scheme

If you would like to apply for this fantastic Care Home Manager opportunity, or would like more information about the role, please contact the team on info@kpicare.co.uk.

We look forward to hearing from you!

KPI Care

#kpicare #healthcare #loveyourjob #nursing #management #carehomemanager

INDCARE

Your new company:
This charity is committed to providing care for adults with learning and physical disabilities to lead the life they chose and support them in the community of Swansea, Neath and Port Talbot. Quality is the upmost priority of the service and, being a charity, they put care first.


Your new role:
Your new role will be to manage a small service that supports 3 females. As the service manager, you will work alongside and support the staff team of ten to create the most successful environment of care. You will do this by creating rotas, care plans, reviewing care plans, developing inductions and working alongside the locality support manager.


If you haven't yet been a manager and this would be your first step into managing the service, there is a lot of support on offer from both the locality manager and the deputy locality manager as well as the managers, in the other services.


The shift patterns:
· 8 am - 3 pm
· 3 pm - 10 pm
· 10pm - 8am


What you\'ll need to succeed:


· You will be someone with a willingness to learn and ready to take the next step in management or next step to service manager.
· Ideally, you will have a QCF Level 3 qualification in Health and Social Care or will be working towards this qualification.


What you\'ll get in return:
· Salary: £23,700 increase once probation is passed
· NEST Pension
· Employee Assistive Programme
· Annual leave: 214 hours per year (equivalent to 6 weeks)
· Qualifications and management training


What you need to do now:
If you\'re interested in this role, click \'apply now\' to forward an up-to-date copy of your CV, or call us now.
If this job isn\'t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A core function of the HRA is the provision of guidance and advice for the research community. The post-holder, working with other members of the guidance and advice team, HRA colleagues and stakeholders, is expected to make a substantive contribution to this core function. The key responsibilities of this role are to: ensure that the HRA guidance and advice function is delivered to agreed standards. oversee and co-ordinate work delivered through this function and the team. identify opportunities for improvements and implement them. implement new systems that will support the work of the team and contribute to improving performance of the function; this may include introducing use of dedicated customer relationship management systems and new technology platforms for guidance and will require working with relevant HRA colleagues from across the organisation. fulfil the leadership role for the team and represent the guidance and advice function at governance meetings and in programmes/projects. The post-holder will be expected to: oversee the ongoing review, revision, and continual improvement of existing guidance, this will include activity identified within team, requested by colleagues internal and external to the HRA and/or identified through user feedback. oversee the development and implementation of new guidance, ensuring involvement of relevant colleagues, external partners, and stakeholders. This includes preparation of high quality, user-friendly and accurate guidance in a range of formats, covering a variety of topics and remits. manage the team, prioritising / re-prioritising work as required, ensuring that this small team works as effectively and efficiently as possible. ensure that the relevant policies and procedures are followed, identifying any issues and implementing corrective actions as necessary. take responsibility for ensuring that the activities of the team are co-ordinated with the work of others, both internal and external to HRA, where appropriate. For example, this may include publication of guidance to co-ordinate with launch of a new approval process, system change, regulatory or policy change and any associated transition plan activity. ensure that guidance and advice needs of stakeholder groups are understood and met. The post-holder will be expected to use feedback from the research community, experience gained through a variety of channels and through liaison with colleagues to identify these requirements. bring together complex information from a range of sources and work in collaboration with colleagues across the relevant HRA Directorates as well as colleagues external to the HRA. work flexibly and have the ability to act as lead, project manager or be a key contributor or facilitator, depending on the activity. act as an expert advisor to the HRAs queries services and, where required, in response to other ad hoc queries received through other channels. This will include providing bespoke, accurate and clear advice that is appropriate to the target audience, for example in response to complex and/or novel queries. Production of such advice may require working with multiple experts to reach agreement on an appropriate response. The role demands attention to detail, commitment to excellent customer service and a detailed knowledge of the regulatory and governance requirements for health and social care research, and the lifecycle of health research, in the UK.

Secondments Applicants from within the NHS will be offered on a secondment basis only,agreement should be obtained from their employer prior to submitting theapplication. You can find further details about the job, organisational structure, recruitment profile, expected outcomes and benefits information in the attached Job Description and other supporting documents.

Your career progression as a Deputy Manager could be right around the corner at Glenmoor House Care Home in Corby, Northamptonshire. The home is looking for an experienced leader like you to support the Home Manager in our home that provides residential/nursing, respite and dementia care to our residents.

Providing person-centred care, delivering excellent quality outcomes and supporting our residents and our teams is very important to us and we are looking for someone to join our team, who can really shine and make a difference to the lives of others by demonstrating , warmth and leadership.

You will monitor the wellbeing of each resident, ensuring all staff are supported and always promoting independence and well-being by ensuring that residents' personal, psychological, and social care needs are met.

Your team will be extremely important too, looking to provide inspirational leadership and daily management. You will undertake staff supervisions and support of team members' development, always looking to demonstrate our values of being Proud, Supportive and Caring.

Great Team Players Need Great Rewards

- £47,000 per annum

- Hastee Pay - providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing

- We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you

- Holiday pay and holiday-type benefits through employee discount scheme

- Pension

- A career development pathway and support with qualifications

- A comprehensive and supportive induction programme to ensure confidence and competence

- Blue Light Card - Employee discounts scheme for a wide range of retailers, restaurants and days out

- Staff well-being programme

- Refer a Friend payments

- Free DBS, free uniform.

To join us a Deputy Manager, it is essential that you have 5 years' experience in leadership and management and a minimum of 2 years' experience in a management position within the care sector. You will have sound knowledge of the Care Standards Act 2000, Key Lines of Enquiry, Safeguarding and the MCA. You will have the super-human characteristics of being efficient whilst always putting people first, showing kindness and still have energy to love life and make it meaningful for yourself and those in your care.

You love working as part of a team and being supportive to your colleagues as well as your residents and their families. Most importantly, you'll feel proud to work in the care sector. We are so proud of our teams, and we will help you feel proud of the work you do too by sharing successes and welcoming you into our #OneFamily.

We will support you through your career in care through personal development by reflective practice, self-directed learning and competency development.

Our ambition is simple. Together, by demonstrating our caring natures, supporting each other and being proud of what we do, we aim to create smiles every day.

Our structure at Avery Healthcare is unique to other care settings. There is no big hierarchy or difficulties in speaking to management. You will find the Avery business leaders in the homes at the forefront of care, and fully accessible at all times. We truly are proud of who we are, and we act as #OneFamily. If you'd like a career in care and would like to be an important part of our #OneFamily, apply today.

This Post will Require

Enhanced DBS Disclosure check, the cost of which will be met by Avery Healthcare.
Proof of eligibility to work in the UK.

Contact Information: - Name: Lauren Bartlett - Email: 24735570@jobs.recruitive.com