Total 37 Manager level Customer Service job vacancies in Hatfield, Hertfordshire

The purpose of this role is to lead and manage a shop in an effective and efficient manner. To maximise shop and online revenue, deliver excellent customer service and provide a safe and engaging environment for its staff and customers. This is a fixed-term contract to cover absence for 9 months.

You will therefore need to demonstrate your abilities in the following areas:

Managing, motivating and developing all shop staff including a team of shop volunteers.

Maximising the sales and profitability of the shop.

Providing excellent customer service.

Providing a safe and healthy shop environment.

Acting as a Rennie Grove Peace ambassador within the community

If your application is successful, you'll join on the first working Monday of the month so we can best support you with our structured induction programme.

For an informal chat about this role contact Alison Jones, Area Manager on alison.jones@renniegrovepeace.org

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.

Applications are welcome from candidates who are over 18 after completing full time education at school or college, or an apprenticeship.

Our commitment to Equality and Diversity

At Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture.

Role overview



Pabulum Catering are now recruiting for a Support Chef Manager covering the North of London to help us deliver exceptional food
experiences to our children.

As a Support Chef, you will be working in a passionate and hard-working team to create an outstanding experience for our school.

In return we offer an excellent work life balance, support and a fantastic company culture for a business committed to providing
healthy food to children. At Pabulum, you’re important; without our employees we wouldn’t be where we are today with such a
strong, innovative, and constantly growing business.

With over 120 sites across Southern England there’s plenty of opportunity for you to grow, learn and develop. We are now seeking a
talented Support Chef to join our fantastic team!

Your key responsibilities will include:

* Working together with our onsite teams to provide support and training
* Supporting our portfolio of schools to maintain the smooth running of the kitchen
* To produce food for service using fresh ingredients, cooking from scratch and following the companies brand standards
* To comply with all Company policies and regulations in respect of health, safety and environmental management at work and to
ensure the highest standards of kitchen practice and hygiene
* Take responsibility for menu planning, production levels, food costing, ordering and stock control, as appropriate



Our ideal Support Chef will be:

* Passionate about food and great customer service
* A fantastic communicator who works well as part of a team. Good communication skills throughout our customer and client journey
are a must, with excellent supervisory skills being the real key to managing, developing and motivating a team
* You will need to be financially astute, but we'll make sure you receive full training in all our processes and software systems
to help you.
* A craft background with qualifications/experience to match



Role details and benefits include:

* We are offering a salary of up to £35,000 per annum
* Mileage/travel allowance
* Monday – Friday 40 hours a week
* Excellent work/life balance due to term time only contract
* NEST pension scheme
* Comprehensive Employee Assist Programme
* Consistent training and development



At Pabulum there are three basic ingredients for your role;

* The food – Here at Pabulum, we take our values so seriously that we put Education, Passion, Sensation, and Innovation forefront
of everything we do. 94% of our food is freshly prepared on site every day, using 75% British produce and little or no frozen
or processed foods.
* The people - Happy customers always come back for more, so we expect you to ensure they have an excellent customer experience.
* And you – We are recruiting for a Support Chef to join our positive and professional team.



As you will be working in Education, you must provide two employment/character references and we’ll also carry out an Enhanced DBS
/ Criminal Record Check as well (which we’ll pay for).



Interested in becoming part of the Pabulum family?

Please apply online via the advert or contact our Recruitment Partner on 07964 117453 or email
hannahbradley@pabulum-catering.co.uk

Customer Lifecycle Marketing Automation Manager
Hemel Hempstead (Hybrid) – (50% of week in office)
Annual salary + bonus and benefits

Be part of the CLM transformation at Haven! We’re looking for a technical specialist to take on a brand new role that will drive automation and incremental revenue and an enhanced customer experience. Automation and personalisation are key pillars of our new Customer Lifecycle Marketing proposition, you will drive building sophisticated customer journeys

The Customer Lifecycle Marketing Automation Manager will oversee customer communication journeys, automation (email, SMS, App Push, Outbound Calling), and dynamic elements in our new Email Service Provider (Bloomreach). This role demands technical expertise, project management proficiency, and CRM best practice knowledge. Leading the CLM's technical aspect, you'll be instrumental in building the new CRM journeys.

Your Opportunity:
To learn, develop and become an expert in a key area of the business by:
- Developing and building our new Bloomreach environment
- Leading the build & development of visually appealing and responsive marketing emails, SMS, App Push campaigns, including implementing dynamic elements
- Acting as the technical lead on CRM automation across workflows, process, campaigns, cart abandonment etc
- Owning the testing and optimisation process, including QA
- Leading on email campaign performance and analytics/tracking

What we’d like you to bring:
- Proven experience in the technical elements of CRM – building and deploying emails
- Experience of implementing advanced email automation workflows based on customer behaviour and preferences
- Deep understanding of email service provider platform management and operations
- Experience of building emails using some or all of the following: HTML, CSS, PHP, AMP Script
- Demonstrated experience of building personalised communications within an ESP

What’s In It For You?
- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.

Residential Team Leader job vacancy (Children & Young Adults) - Full Time, Permanent, Letchworth Garden City, Hertfordshire. A Car Driver is essential.

Location:
This Children's Residential Home is located close to the picturesque Letchworth Garden City, Hertfordshire, but right in the middle of both Stevenage & Cambridge. Commutable from nearby towns such as Stevenage, Hitchin, Baldock, Melbourn, Shepreth, Foxton, Great Shelford and surrounding areas.

Salary & Benefits:
Hourly Rate: £14.45 - £15.77
Annual Salary: £24,000 - £26,300
Contract: Permanent, Full Time, 32 Hours per week, working shifts
Holiday Entitlement: 33 Days, including Bank Holidays
Training & Development: Fully funded training, qualifications, and DBS
Additional Benefits: Life assurance, competitive pension, health cashback plan, high street discounts, and employee assistance program

Employer
Social Care & Education Jobs are proud to partner with an inspiring provider of Specialist Education & Supported Living for children, young people, and adults with a range of disabilities, including Autism. This position would be working within a Children & Younger Adults, Residential Children's Homes. This Residential Home supports Children from the age of 6 up to the age of 19 who have communication difficulties as a result of conditions such as cerebral palsy, autism and degenerative disorders. This organization empowers young people with the tools and opportunities to shape their own futures. By offering high-quality Residential Care with personalized support, and expert-led integrated therapy.

Key Responsibilities:
Join a dedicated team as a Residential Team Leader in a nurturing and supportive environment.
Foster a caring and stable environment that prioritizes the health, safety, and welfare of our young residents.
Support the Care Managers by leading, motivating, and coaching a team of support workers and senior support workers.
Ensure the provision of both physical and emotional support to the children and young people in residential settings and during off-site activities such as health appointments, family visits, and recreational trips.
Oversee the induction, mentoring, and development of new team members, ensuring compliance with mandatory training requirements.
Conduct regular supervisions and manage performance issues within your team.
Coordinate and delegate activities effectively, ensuring the efficient implementation of individual care plans.
Maintain up-to-date documentation and undertake sleeping-in duties, waking night duties, and on-call responsibilities as required.
Participate in physical interventions and provide personal care when necessary.

Essential Criteria:
Level 3 Diploma in Childcare or QCF Level 3 in Residential Childcare (or equivalent)
Previous experience in shift/team leading or a supervisory role.
Excellent communication, organizational skills, and ability to lead and motivate a team.
Ensure the completion and delegation of activities.
Manage the implementation of care plans, and maintain thorough documentation
A willingness to perform sleeping-in duties, waking night duties, and on-call responsibilities as needed
Physical Participation: Ability to engage in physical intervention and personal care tasks

Compliance:
Successful candidates will undergo pre-employment safeguarding checks, including an enhanced DBS check. This role is exempt from the Rehabilitation of Offenders Act 1974, allowing us to ask applicants to declare all convictions and cautions, including those that are "spent" unless they are "protected" under DBS filtering rules. We are committed to safeguarding and promoting the welfare of the children and young adults in our care and are an equal opportunities and disability confident employer.

Application
Apply today to make a significant impact on the lives of young people and to be part of a supportive and rewarding work environment.
Social Care & Education Jobs will assist you throughout your application and interview process, ensuring you have all the support you need.

Clinical Service Manager

Brunswick Court Care Home, 62 Stratford Road, Watford, Hertfordshire, WD17 4JB. Carehome.co.uk rating: 9.7 / 10.

Up to £54,204 - Depending on experience.

Permanent - 40 hours per week.

Monday to Friday

Occasional night visits or weekend work may be required.

Welcome Bonus- £2000**

We make health happen.

Here at Bupa, we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence, and honouring choice to help our residents live their best lives. Brunswick Court Care Home has a newly established dementia floor, which reflects their evolving care capabilities.

A new clinical service manager joins the clinically trained home manager, a nurse since 2005 with 14 years at Bupa, enhancing leadership, as well as working alongside another deputy fostering a culture of appreciation and motivation, it's not just a facility; it's a vibrant community where a great team of nurses and a dedicated head of care ensure that every resident feels supported and valued.

You'll help us make health happen by:

· Overseeing and assisting all aspects of nursing care/activities within the home.

· With the help of your team, you'll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records. · You'll ensure adequate staffing is always maintained within the home.

· Provide day to day support and guidance to the team - promoting our residents' independence, choice, and dignity.

· You'll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community.

· Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home's profile in the local area and beyond.

· Key Skills and Qualifications Required: · You hold a valid UK NMC pin and stay committed to the NMC Codes of Conduct & professional development.

· You understand the impact of quality nursing care on residents' lives, promoting independence, choice, and dignity.

· You stay up to date with tissue viability, infection control, and care planning.

· You can build relationships, lead, mentor, and manage a team effectively.

· You are excellent at prioritising tasks and working efficiently as a compassionate team player.



Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

· My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy, and mental health support - all available via one phone number 24/7

· Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350.

· Free meal on every shift

· 33 days holiday

· Long service - For every milestone at Bupa we will reward you with ecards, extra holidays, and money!

· Interest-free annual travel loan to enable the purchase of public transport annual season tickets.

· Wagestream - Have early access to up to 40% of your earned wages within minutes.

· We offer a range of Bupa pension plans - find out more on our career site.

· Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site.

· Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.

· Access to discounts at a wide variety of gyms and fitness facilities across the UK

· We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.

We encourage all our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

* Shift patterns may be subject to change dependant on the needs of the business.

** Your starter bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. T&Cs Apply.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Clinical Service Manager

Allington Court Care Home, Lye Lane, Bricket Wood, St Albans, AL2 3TN. Carehome.co.uk rating: 9.7 / 10.

Up to £52,062 - Depending on experience.

Permanent - 40 hours per week.

Monday to Friday

Occasional night visits or weekend work may be required.

Welcome Bonus- £2000**

We make health happen.

Here at Bupa, we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence, and honouring choice to help our residents live their best lives. Allington Court Bupa Care Home, sharing a site with Tenterden House Care Home, has recently undergone a significant refurbishment, enhancing the comfort and aesthetics for its residents.

Allington Court celebrates an Employee of the Month, fostering a culture of appreciation and motivation, it's not just a facility; it's a vibrant community where a great team of nurses and a dedicated head of care ensure that every resident feels supported and valued.

You'll help us make health happen by:

· Overseeing and assisting all aspects of nursing care/activities within the home.

· With the help of your team, you'll create and update individual care plans for our residents, maintaining clear, accurate and up-to-date medication records. · You'll ensure adequate staffing is always maintained within the home.

· Provide day to day support and guidance to the team - promoting our residents' independence, choice, and dignity.

· You'll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community.

· Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home's profile in the local area and beyond.

· Key Skills and Qualifications Required: · You hold a valid UK NMC pin and stay committed to the NMC Codes of Conduct & professional development.

· You understand the impact of quality nursing care on residents' lives, promoting independence, choice, and dignity.

· You stay up to date with tissue viability, infection control, and care planning.

· You can build relationships, lead, mentor, and manage a team effectively.

· You are excellent at prioritising tasks and working efficiently as a compassionate team player.



Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

· My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy, and mental health support - all available via one phone number 24/7

· Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350.

· Free meal on every shift

· 33 days holiday

· Long service - For every milestone at Bupa we will reward you with ecards, extra holidays, and money!

· Interest-free annual travel loan to enable the purchase of public transport annual season tickets.

· Wagestream - Have early access to up to 40% of your earned wages within minutes.

· We offer a range of Bupa pension plans - find out more on our career site

· Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site.

· Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.

· Access to discounts at a wide variety of gyms and fitness facilities across the UK

· We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.

We encourage all our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

* Shift patterns may be subject to change dependant on the needs of the business.

** Your starter bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. T&Cs Apply.

Job Description

Deputy Home Manager (Residential Care)

Salary: £30,500 - £34,700

Hours per week: 40, including alternative weekends

Please note our client does not offer sponsorship

Candidates will need to be able to drive, due to the location of the Home

As a Deputy Home Manager you will play a vital role in leading and supporting the delivery of high-quality and personalised care of a small number of residents requiring specialist dementia and general care, you will ensure their individual needs are met while fostering a safe, caring, stimulating, and homely environment. Working closely with the Home Manager, you will be instrumental in upholding regulatory compliance and operational excellence to enhance the overall well-being of residents.

Qualifications

• Hold an NVQ Level 4 in Health and Social Care or above
• Possess proven experience in a senior care position, preferably within a Deputy Home Manage role in a residential home
• Experience with conducting audits and using electronic systems
• Demonstrate strong leadership and management capabilities, with a track record of motivating and inspiring a team towards excellence
• Exhibit exceptional communication, organizational, and decision-making skills
• Have proficient knowledge of relevant legislation, regulations, and best practices in care provision
• Uphold a compassionate and empathetic approach in interactions with residents and their families

Benefits:

• Overtime rate - additional £2 per hour
• Blue light card scheme
• Employee assistance programme
• Company pension scheme
• Monthly lottery
• Onsite parking
• Uniform provided
• Training and development programme

Responsibilities

• Collaborate with the Home Manager to oversee the overall management of the care home, ensuring adherence to regulatory requirements, quality standards, and best practices
• Provide effective leadership and support to a team of care staff, portraying a positive role model while fostering a cohesive and motivated working environment
• Coordinate the delivery of tailored, person-centered care, ensuring the holistic needs of residents are comprehensively addressed
• Manage the day-to-day operations, encompassing staff scheduling, recruitment, and training to maintain optimal staffing levels and skill competencies
• Cultivate and sustain positive relationships with residents, families, and external stakeholders, promoting an inclusive and engaging community environment
• Contribute to the formulation and implementation of personalized care plans and risk assessments, ensuring continuous monitoring and adaptation as required
• Monitor and optimize the quality and efficacy of care services, proactively seeking avenues for continuous improvement and enhanced resident outcomes

Reference: WILL79075/DB (JC)

INDNUR

Registered Branch Manager - Stevenage/Hertfordshire

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Branch Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Branch Manager to join us in leading our DCA Office in Stevenage. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Branch Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Branch Manager having both the right experience and the right values. This is why at this service our Registered Branch Manager should have previous experience as a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

We are seeking a dedicated and efficient Office Receptionist/Admin to join our team. This role requires a highly organised individual who can manage administrative tasks while providing a welcoming and professional front-of-house presence. This position will be responsible for delivering administrative support and outstanding customer service at our new office in Radlett, Hertfordshire. The ideal candidate will be organised, proficient in clerical tasks, and possess strong communication skills. This role is vital in ensuring the smooth operation of our office and providing top-notch support to the office and visitors.

Key Responsibilities:

Office Management:

- Oversee daily office operations, ensuring a smooth and efficient workflow.
- Manage office supplies and inventory, placing orders as necessary.
- Handle administrative tasks such as filing, data entry, and correspondence efficiently with accuracy.
- Coordinate maintenance and repairs for office equipment and facilities.
- Assist in preparation of reports, presentations, and other documents.
- Collaborate and coordinate with all departments within Ness M Care to ensure proper administration and work efficiency.

Reception Duties

- Greet and welcome clients, visitors, and staff in a friendly and professional manner, provide refreshments and arrange taxi services as needed.
- Answer and direct incoming calls, taking messages as needed.
- Manage the reception area, ensuring it is tidy and presentable.
- Schedule appointments and manage the office calendar.
- Handle incoming and outgoing mail and deliveries.

General Duties

- Fleet Management – Monitor the company’s fleet of cars, notify management of upcoming MOTs, and ensure road tax deadlines are met in collaboration with Accounts Department and COO.
- Staff Welfare: Plan, order, and distribute PPE to various regions.
- Correspondence Handling: Collect and distribute mail, send documents via the post office, and coordinate long and short-haul courier services.
- Maintain confidentiality and security of client and company information.
- Assist with organising company events, meetings, and training sessions.
- Provide support to other team members as needed.
- Ensure compliance with company policies and procedures.

Requirements

- Proven experience as a receptionist, office manager, administrator or similar role.
- Excellent organisational and multitasking abilities.
- Strong communication and interpersonal skills.
- Attention to detail and problem-solving skills.
- Ability to handle confidential information with discretion.
- Ability to work independently and as part of a team.
- High level of professionalism and attention to detail.
- Familiarity with office equipment and basic troubleshooting.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Desirable:

- Previous experience in a care services or healthcare environment.
- Knowledge of administrative and clerical procedures.
- Understanding of health and safety regulations.

What We Offer:

- Competitive salary of £27K-30Kper year.
- Company pension.
-Blue Light Card.
- A friendly and supportive work environment.
- Opportunities for professional development.
- The chance to be an integral part of a dynamic and growing company which is expanding to Hertfordshire and Beyond.

Job Description

Deputy Home Manager (Residential Care)

Salary: £30,500 - £34,700

Hours per week: 40, including alternative weekends

Please note our client does not offer sponsorship

As a Deputy Home Manager you will play a vital role in leading and supporting the delivery of high-quality and personalised care of a small number of residents requiring specialist dementia and general care, you will ensure their individual needs are met while fostering a safe, caring, stimulating, and homely environment. Working closely with the Home Manager, you will be instrumental in upholding regulatory compliance and operational excellence to enhance the overall well-being of residents.

Qualifications

• Hold an NVQ Level 4 in Health and Social Care or above
• Possess proven experience in a senior care position, preferably within a residential care setting
• Demonstrate strong leadership and management capabilities, with a track record of motivating and inspiring a team towards excellence
• Exhibit exceptional communication, organizational, and decision-making skills
• Have proficient knowledge of relevant legislation, regulations, and best practices in care provision
• Uphold a compassionate and empathetic approach in interactions with residents and their families

Benefits:

• Overtime rate - additional £2 per hour
• Blue light card scheme
• Employee assistance programme
• Company pension scheme
• Monthly lottery
• Onsite parking
• Uniform provided
• Training and development programme

Responsibilities

• Collaborate with the Home Manager to oversee the overall management of the care home, ensuring adherence to regulatory requirements, quality standards, and best practices
• Provide effective leadership and support to a team of care staff, portraying a positive role model while fostering a cohesive and motivated working environment
• Coordinate the delivery of tailored, person-centered care, ensuring the holistic needs of residents are comprehensively addressed
• Manage the day-to-day operations, encompassing staff scheduling, recruitment, and training to maintain optimal staffing levels and skill competencies
• Cultivate and sustain positive relationships with residents, families, and external stakeholders, promoting an inclusive and engaging community environment
• Contribute to the formulation and implementation of personalized care plans and risk assessments, ensuring continuous monitoring and adaptation as required
• Monitor and optimize the quality and efficacy of care services, proactively seeking avenues for continuous improvement and enhanced resident outcomes

Reference: WILL79025/DB (JC)

INDNUR

Job Description

Deputy Nursery Manager

Salary: Up to £37,109.28

Hours Per Week: 38

Here at Willing Care, an exciting opportunity has arisen for a Deputy Nursery Manager to join one of our client's growing Nursery team, the ideal candidate will be dedicated and will be able to contribute to the development of the service and the children. If this sounds like you, then apply today!

We have a devoted team of recruitment consultants who specialise in matching up our talented candidates with clients, who are passionate about providing high quality care, support and schooling. Willing Care Recruitment is committed to having a diverse and inclusive work force.

To be considered for the role of Deputy Nursery Manager you will have:

• A minimum of a Level 3 Childcare related qualification
• GCSE or equivalent English and Mathematics Grade C or above (if Childcare Qualification achieved after September 2014)
• Previous Early Year Management or Leadership experience
• Excellent knowledge of EYFS and OFSTED frameworks

About the Nursery:

Led by a passionate team and located minutes from the high street, the Nursery features a garden room with free-flow access to outdoors, as well as bespoke atelier to encourage creativity. This nursery has been renovated to the highest spec, while still keeping the original features of the historic building.
The Nursery is minutes from green open spaces, and a love of the outdoors and natural resources is echoed throughout. Each age-appropriate room has been designed with the child in mind and filled with hand-picked resources designed to spark curiosity and imagination.

Benefits for a Nursery Deputy Manager:

• Bereavement leave
• Childcare discounts
• Company events
• Company pension scheme
• Health and wellbeing programme
• Store discounts

The role of a Deputy Nursery Manager within the Nursery involves:

• Deputising for the Manager in their absence
• Assisting with the day to day running of the Nursery
• Assisting with training and carrying out staff appraisals
• Keeping accurate records for both children and members of staff
• Leading daily and weekly meeting, alongside the management team
• Ensuring the Nursery is compliant with internal and external policies and procedures
• Developing good relationships with the Nursery team and external agencies
• Ensuring the highest level of care is being delivered
• Being responsible for a number of key children as when needed
• Ensuring there are good staffing levels and when needed assist with the recruitment process

We are seeking a Deputy Nursery Manager who is passionate about the standards of care they provide, if this sounds like you, we'd love to hear from you. Please apply today.

Reference: WILL 75541/TH

INDCHI

Role overview

Support Chef Manager, North of London

£35,000 Per Annum Plus Mileage Allowance

Term time only (39 weeks)



At Pabulum, you're important; without our employees we wouldn't be where we are today with such a strong, innovative and
constantly growing business. With over 120 sites across Southern England there's plenty of opportunity for you to grow, learn and
develop. We are now seeking a talented, experienced Support Chef to join our successful Educational Catering teams for our
Independent and State schools across the North of London



There are three basic ingredients for this role;

* The food – Here at Pabulum our values, Education, Passion, Sensation and Innovation are at the forefront of everything we do.
Our food is freshly prepared on site every day, using British produce and little or no frozen or processed foods.
* The people - Happy customers always come back for more, so we encourage you ensure they have an excellent customer experience.
* And you – We are recruiting for a talented Training & Development Chef who has a passion for fresh cooking to lead our positive
and professional team.



About The Role And Benefits;

* We are offering a salary of up to £35,000 per annum
* Mileage/travel allowance
* Monday – Friday 40 hours a week
* Excellent work/life balance due to term time only contract
* NEST pension scheme
* Comprehensive Employee Assist Programme
* Consistent training and development



Duties include;

* To cover Head Chef| Chef Manager holiday and sickness
* To cover a vacancy
* To produce food for service using fresh ingredients, cooking from scratch and following the companies brand standards
* Completing company bookwork
* Ensuring company food standards are adhered to and wastage controlled.
* Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

As you will be working in Education, you must provide two employment/character references and we’ll also carry out an Enhanced DBS
/ Criminal Record Check as well (which we’ll pay for). If you would like more information please email our Recruitment Partner at
hannah.bradley@pabulum-catering.co.uk

Job Description

Deputy Home Manager (Residential Care)

Salary: £30,500 - £34,700

Hours per week: 40, including alternative weekends

Please note our client does not offer sponsorship

As a Deputy Home Manager you will play a vital role in leading and supporting the delivery of high-quality and personalised care of a small number of residents requiring specialist dementia and general care, you will ensure their individual needs are met while fostering a safe, caring, stimulating, and homely environment. Working closely with the Home Manager, you will be instrumental in upholding regulatory compliance and operational excellence to enhance the overall well-being of residents.

Qualifications

• Hold an NVQ Level 4 in Health and Social Care or above
• Possess proven experience in a senior care position, preferably within a residential care setting
• Demonstrate strong leadership and management capabilities, with a track record of motivating and inspiring a team towards excellence
• Exhibit exceptional communication, organizational, and decision-making skills
• Have proficient knowledge of relevant legislation, regulations, and best practices in care provision
• Uphold a compassionate and empathetic approach in interactions with residents and their families

Benefits:

• Overtime rate - additional £2 per hour
• Blue light card scheme
• Employee assistance programme
• Company pension scheme
• Monthly lottery
• Onsite parking
• Uniform provided
• Training and development programme

Responsibilities

• Collaborate with the Home Manager to oversee the overall management of the care home, ensuring adherence to regulatory requirements, quality standards, and best practices
• Provide effective leadership and support to a team of care staff, portraying a positive role model while fostering a cohesive and motivated working environment
• Coordinate the delivery of tailored, person-centered care, ensuring the holistic needs of residents are comprehensively addressed
• Manage the day-to-day operations, encompassing staff scheduling, recruitment, and training to maintain optimal staffing levels and skill competencies
• Cultivate and sustain positive relationships with residents, families, and external stakeholders, promoting an inclusive and engaging community environment
• Contribute to the formulation and implementation of personalized care plans and risk assessments, ensuring continuous monitoring and adaptation as required
• Monitor and optimize the quality and efficacy of care services, proactively seeking avenues for continuous improvement and enhanced resident outcomes

Reference: WILL79075/DB (JC)

INDNUR

In the Watford area,
Our client is looking for a S&T Team Leader with SMTH SIG4 and IRSE License
Good rate on offer to the right candidate Benefits include:
* Contracted projects with a Tier 1 supplier
* Career development opportunities
* Numerous shift pattern options
* Potential for long term work

To register your interest click apply or for more information contact us on
stuart.young@mcginley.co.uk

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme