Total 4 Manager level Customer Service job vacancies in CM20 1BU

Please see job description and person specification attached for detailed job overview. If you would like to discuss the position further, please contact Francesca Humphries on 07814748387.

Please see the attached Job description and person specification for full vacancy details, this is available to download at anytime.

The successful applicant must be able to demonstrate a trauma informed approach in all their interactions with colleagues and clients. The Trusts approach to recruitment is values based and applicants must be able to demonstrate the Trust's corporate values and behaviour which are We Learn, We Care and We Empower. You will also be able to demonstrate: Masters degree or equivalent experience/qualification or significant formal training or research in a relevant field Supervision or management experience and skills Skills and experience in project management, proposal development and proven organisational skills Ability to communicate sensitive information to service users , carers and colleagues High-level communication skills (written and verbal) and good computer skills (in excel and word specifically) This is fixed term contract up to 31 March 2025 post offers an excellent opportunity toextend skills and experience in a newly developed role in mental health service provision. Please contact the Operational Manager, Kathy Swearingen with any queries you may have about the role or for an informal conversation She can be contacted on: Kathleen.Swearingen@nhs.net

Care Team Leader - Bank

At Runwood Homes, we are proud of our reputation as a leading care home operator, providing compassionate, person-centred care to older people, including those living with dementia.

It takes a truly special person, with inspirational passion and a kind nature to make a real difference to the lives of others. Our skilled and motivated teams are truly dedicated in every aspect of their important and highly valued roles to ensure that an excellent residential care service is continuously provided.

Every team member understands that our residents are individuals with their own rich life histories and interesting stories to tell, and by joining us, you will have the wonderful opportunity to give your time and attention to them.

As a Care Team Leader with Runwood Homes, professionalism, teamed with kindness and compassion, will be at the core of everything you do. Your role will entail planning and implementing the kind of care that will give our residents a real sense of security, dignity, and independence.

You will get to know our residents and their families – helping to ensure that truly personalised care is delivered.

Leading a team of Care Assistants, you will have a really, positive influence on the team and be responsible for maintaining the highest standards of care. One of your key responsibilities will be to maintain accurate records and build strong relationships with effective communication with your fellow colleagues.

Your role as a Care Team Leader will also see you assist the Home Manager and Deputy Manager too. You will be involved in providing essential physical and mental care as part of Runwood’s whole-team approach to wellbeing, as well as administering medication and carrying out medication audits.

Ideally, you will have an NVQ Level 3 Diploma in Health & Social Care, a background in person-centred care planning and knowledge of caring for people with dementia. You will also have a background in leading a team to deliver care. What is essential is a brilliant, positive energy and natural ability to get along with others. You will know what good record keeping looks like and be able to manage your time effectively. Furthermore, whenever you communicate with others, whether it be a resident or co-worker, you will be truly considerate and kind.


Experience / Qualification:

Experience preferred though not essential as full training will be provided.
NVQ Level 3 in Health & Social Care preferred or a willingness to achieve this.
Benefits:

Comprehensive induction and ongoing paid training to develop your career
Quality training to enhance your skills
Access to regular covid-19 testing
Quality PPE provided
High IPC and sanitisation standards
Welfare support
Buddy scheme – to help you settle in
Free uniform
28 days annual leave
Pension scheme
Fast track career options
All appointments are subject to safer recruitment requirements to ensure the safeguarding of adults. All positions will involve appropriate checks and clearances.



You can apply for this role by completing our short application form or by visiting the home where one of our team can help you.