Total 45 Manager level Customer Service job vacancies in Bath - Hybrid Working , Somerset, BA1 1BN

Registered Service Manager - Chard Up to £39,624 Depending on Experience

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Chard/Somerset. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

TSB Bank Plc

Role: Service Delivery Manager (12 Month Fixed Term Contract)
Function: CIO
Salary: From £44500 (Non London) & £52300 (London) + excellent benefits
Location: Hybrid working/Flexible across our key sites
Closing Date: 1 November 2024



At TSB, we’re transforming the service we provide our customers, and technology will be at the forefront of that change. It’s an exciting transformation and we’re investing in an enhanced in-house capability to deliver it – so, if you’re a forward-looking and innovative IT professional, this is your opportunity to be in on the ground floor and help us build the future of banking.

How you’ll make a difference The Service Delivery Manager is a key role, responsible for ensuring the delivery of IT services aligns with the needs of the business. You’ll manage relationships, work closely with the Governance & Control Analysts to deliver consistent service metrics and partner across technology to resolve issues and, drive service improvements. You’ll work closely with the business to manage and improve the delivery of Business Services, leveraging ITIL best practices to manage business relationships through continual improvement.

What you’ll bring

- Ability to understand business needs, capture requirements and in partnership with Service Desk, build and deliver effective service solutions.
- Strong relationship management skills to effectively engage with business stakeholders.
- A commitment to ITIL best practices and service excellence.
- Excellent verbal and written communication skills for cross business interactions and team collaboration.
- Experience driving service excellence and continual service improvement..
- Strategic thinking to align IT services with business objectives.
- Strong problem-solving skills and data-driven decision-making.
- Experience in managing IT service delivery in line with ITIL frameworks.
- Proficiency in service management tools and processes.
What we offer in return
- Hybrid and flexible working arrangements to support a healthy work/life balance.
- An attractive reward and myTSB benefits package, giving you more of what matters to you.
- A diverse, energising and collaborative working environment.
- A truly inclusive organisation that values difference, where everyone feels welcome and has access to equal opportunities.
- A career that’s enriching and full of opportunities.
If this sounds right up your street, come and join our team. We make things happen!

We are TSB. Life Made More

Registered Service Manager - Chard Up to £39,624 Depending on Experience

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Chard/Somerset. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Registered Service Manager - Chard Up to £39,624 Depending on Experience

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Chard/Somerset. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Registered Service Manager -North Petherton £35,000 to £38,805

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Bridgwater, Somerset. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a CQC registered manager in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Deputy Service Manager - Taunton - £15.20ph

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Deputy Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Deputy Service Manager to join us in leading our residential service in Taunton. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Deputy Service Managers will be responsible for managing a team of colleagues with the purpose of helping people to gain more independence in their daily lives. You could be developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing reports and generally assisting the Registered Manager in the day-to-day management of our service. You’ll never lose sight of why you choose to do this, as our Deputy Service Managers play a central role in team leadership and have a hands-on approach to care management.

You will also take part in the on-call rota (although this may be subject to change depending on the needs of the service).

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Deputy Service Managers having both the right experience and the right values. This is why at this service our Deputy Service Manager should have previous experience in a care management role and a Level 3 in Health & Social Care as well as experience working with individuals with autism, complex individuals with mental health needs and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Area Planning Manager

On-going contract Inside IR 35

Somerset

About the role

Act as the lead officer and manager for two of the four Area Planning Committees leading the two teams of officers focused on delivering high quality development in Somerset. The postholder will report to the Head of Service, will deputise for the Service Manager Development Management and will be required to ensure that the service performs to an excellent level that meets national/legal requirements and responds positively to transformational change and the expectations of a wide variety of internal and external stakeholders.

Responsibilities

• Act as the lead officer for two development management area teams (consisting of professional planners at principal, senior, planning officer, graduate and apprenticeship grades) providing a high quality, customer focused, development management function, responsible for determining planning and relevant applications.
• Assist the Service Manager Development Management in the management of the Development Management Service and lead two of the area teams in determining planning applications including liaison within the planning service and other internal and external consultees.
• Ensure applications are professionally managed to determination from pre-application stage through to implementation and compliance in accordance with the Council's constitution and agreed scheme of delegation.
• Lead and manage the teams to ensure the Council exceeds Government and local performance targets; maximise income to Development Management specifically through application fees and charges to cover the costs of the Development Management Service; deliver organisational, policy and legislative changes to the service.
• Act as the lead professional officer at the relevant Area Planning Committees to ensure that they are managed effectively and support Members to make sound planning decisions which achieve delivery of the adopted Development Plans, supplementary planning documents and other guidance and to meet corporate objectives around climate change, ecological emergency, delivery of affordable housing and quality placemaking
• Deputise for the Service Manager Development Management and Head of Planning providing them with necessary support and advice across cases and deal with chief officers, senior members and external contacts on the full range of matters relating to management issues and all types of major and complex applications.

Experience

• Knowledge of statutory regulations relating to planning and related functions (including environmental legislation and regulations
• Knowledge of project management methodologies and tools
• Educated to degree level, ideally in planning, geography or a related subject
• Chartered member of the Royal Town Planning Institute (MRTPI) or eligible to be a member
• Management qualification ILM 5 or higher
• Evidence of continual professional development in accordance with the requirements of the professional institute

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk or give me a call on 01772208967 for further information regarding the role.

Team Leader

On-months contract

Somerset

Role purpose
Supervise a multi-disciplinary team of Planning Technicians to deliver an efficient, high quality, continuously improving service across a wide range of service requests from general enquiries to the validation, registration and processing of planning applications, ensuring legal requirements are met and legislation and local or national policies are complied with.
To act as the site systems administrator and to work with other systems administrators to develop and manage the relevant planning software system to ensure it remains up to date with regard legislative changes and to enhance the efficiency of the Service to ultimately achieve a better quality of service to the public.

Qualification
Essential
* Educated to A-level standard or equivalent experience.
* GCSE in English and Mathematics or equivalent experience.

Desirable
* Business Administration/IT Level 3 Qualification
* ECDL

Knowledge
Essential
* Knowledge of planning legislation to provide detailed advice with regard validation of planning applications including process and procedural matters.
* Knowledge of democratic processes

Desirable
* Thorough knowledge of IT packages in particular Microsoft Office, planning software, document management systems, public facing planning solutions, Sharepoint and GIS. Covering all modules for Development Management, Enforcement, Appeals and TPO's.
* Knowledge of Access/Crystal Reporting and Database Administration

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk

Registered Service Manager -North Petherton £35,000 to £38,805

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Service Manager to join us in leading our residential service in Bridgwater, Somerset. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes.

You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic and caring leader with a passion for the care sector and delivering the best support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience as a CQC registered manager in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Seeking support workers - Portishead, North Somerset

Would you like a job that has variety every day and makes a difference to peoples lives?

Your skills and life experience could be a great match for our support worker role. All you need is a willingness to learn, flexibility, a can-do attitude and a desire to help someone live a full life!

The support you provide will be centred around each person’s values, preferences and needs which could include developing daily living skills, accessing a wider community, personal care and medication needs.

We have a range of flexible shifts available in Portishead to accomodate full or part time working. Including 10am to 8pm, 8am to 5pm, 10am to 4pm, 10am to 2pm, 2pm to 10pm, and 5pm to 10pm.

We can also offer weekend roles.

A full clean UK driving licence is needed for these roles.

No day is ever the same, visit our website for more information.

Benefits

1. Sleep-ins paid at £60 extra (basic salary £11.68 - £12.01 per hour)

2. Full training to gain the nationally recognised Care Certificate. 

3. On-going training and career development including professional qualifications 

4. Contributory Pension 

5. We cover the cost of DBS checks 

6. Rota's are planned in advance

7. Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings.

8. Shopping discounts including Blue Light card, EE perks and Costco membership 

9. Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 

10. Access to wellbeing helplines. 

11. Health Cash Plan

You will:

• Have good communication skills

• Have a positive and patient approach

• Be resilient and respect people’s differences

• Be able to build professional relationships

• Work well as part of a team

Your responsibilities:

• To empower the people we support to live the lives they want to lead

• To develop daily living skills.

• Support the people we support to access their communities for socialisation, employment, training or friendships

• To contribute to, develop and implement the individuals care plans.

• To communicate effectively and professionally with people we support, their family members, and external professionals.

• Maintain the health needs of the individuals we support

NS_BT

Brandon Trust work alongside people of different ability so they are able to create opportunity and feel empowered to live the life they want.

All support workers work flexible shifts to provide a 24/7 service. Successful applicants for this role will require an enhanced DBS check. 

We are an Equal Opportunities employer and welcome applicants from all sections of the community. 

None None

Seeking a Project Leader for our centre in Clevedon

Looking for your next step in social care?

Are you a confident problem solver, creative thinker with excellent communication skills?

Your skills and experience working in care could be a great match for our project leader role. All you need is to be a role model for excellent support, someone who can inspire others and enable them to achieve their goals.

The support we provide is centred around each person’s values, preferences and needs this includes developing daily living skills, accessing a wider community, personal care and medication needs. In this role you’ll also lead and support a team of support workers.

A full UK driving licence and access to a car is essential for this role.

Benefits

• Sleep-ins paid at £60 extra (These can also be worked in other services. Basic salary £12.71 - £13.48 p/h) 

• On-going training and career development including professional qualifications 

• Contributory pension 

• We cover the cost of DBS checks 

• Rota's are planned in advance. 

• Access to Wagestream where you can track your basic salary and additional hours earnings throughout the month and stream (access) a portion of those earnings before your monthly pay date. You can also access a range of financial support and advice, as well as save directly from your earnings.

• Shopping discounts including Blue Light card, EE perks and Costco membership 

• Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 

• Access to wellbeing helplines. 

• Health Cash Plan

You will:

• Be a confident problem solver and creative thinker with good communication skills

• Have resilience to overcome challenges

• Have experience working with people with a learning disability

• Be experienced in developing skills within a team

• Previous management experience is desirable

• Relevant social care qualification

• A management qualification would be desirable.

Your responsibilities:

• To empower the people we support to live the lives they want to lead

• Provide great leadership and day-to-day supervision to a team of support workers.

• Assist the locality manager in the supervision, coaching and mentoring of the team.

• Provide direct care and support to the people we support and model best practice.

• Co-ordinate the daily provision of support and activities for people we support to ensure the delivery of a high quality, responsive and efficient service.

• You’ll have finances and other resources to manage, along with legal requirements and standards of care to meet.

NS_BT

Brandon Trust work alongside people of different ability so they are able to create opportunity and feel empowered to live the life they want.

All team leaders work flexible shifts to provide a 24/7 service. Successful applicants for this role will require an enhanced DBS check. 

We are an Equal Opportunities employer and welcome applicants from all sections of the community. 

None None

Doing Amazing Things Together

We’re all about possibilities. Are you?

An exceptional opportunity awaits a passionate, dedicated, and enthusiastic Support Manager to join our team in North East Somerset..

This is an exciting opportunity to open up two new Supported Living locations, in Bath and Keynsham, both new builds for 5 people with Learning disabilities and Autism who will be supported to learn to live in the community on their own for the first time, develop new skills and pursuing exciting new opportunities and adventures.

We seek an individual with proven experience in supporting people in supported living, who embodies a proactive 'can-do' approach.

You will be instrumental in supporting adults with learning disabilities, helping them live their lives their way.

As a Support Manager, you will lead, coach and mentor your teams to support people to be in receipt of amazing support, ensuring high standards of support are consistently met and maintained and create a working positive culture within people’s homes.

If you are driven to make a positive impact and thrive in a fast-paced role, we would love to hear from you.

The ideal candidate will have a strong track record of sector-based experience and leadership, flexibility to work as required, including participation in an on-call rota, and a valid driver's license with access to your own vehicle.

Join us and be a part of a team that makes a real difference.

Affinity Trust does not presently hold a Sponsorship Licence and while this status is reviewed regularly there is no present proposal to apply for such a Licence

Why Join Us?

What will we do?

We provide a package of benefits that make it that bit easier to be your best and we will apply and pay for your enhanced DBS.

We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.

You will be entitled to annual leave with the ability to buy additional leave

Fully funded health cash plans giving you access to a 24 hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits

What will you do?

As a Support Manager you will lead and manage your staff team to ensure that we are delivering high-quality, safe, and person-centred support to enable people we support to achieve great outcomes.

You will foster excellent working relationships amongst all teams’, families, professionals, referrers, and all other stakeholders.

Have the ability to drive continuous improvement in retention and the culture within the teams you oversee.

Willing to work flexibly according to the needs of the organisation. Having a regular presence in locations and responsible for providing on call support and assistance on a rota basis.

If you want to empower people to live the life they choose and you share our values… Apply today.

Apply today

Ready to do things differently? Submit your application.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

Please contact our recruitment team for further information: recruitment@affinitytrust.org

Check out more opportunities on our careers page: https://www.affinitytrust.org/about-us/careers/job-search/

We reserve the right to close this advert early if we are able to appoint or sufficient applications for shortlisting are received before the advertised closing date.

INDHP

Apply today

Ready to do things differently? Submit your application.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

Please contact our recruitment team for further information: recruitment@affinitytrust.org

Check out more opportunities on our careers page: https://www.affinitytrust.org/about-us/careers/job-search/

We reserve the right to close this advert early if we are able to appoint or sufficient applications for shortlisting are received before the advertised closing date.

INDHP

Proud member of the Disability Confident employer scheme

Housing Maintenance Manager

On-months contract

somerset

About the role

Lead for Housing Property Teams, overseeing the responsive repairs and void section within the housing team, ensuring all projects and works are delivered to cost, quality, and time constraints.

Works to housing stock are critical to minimise the risk to residents and the public, as well as to meet legislative and regulatory requirements and maintain the future value of the Council's housing asset portfolio.

Responsibilities

• Provide clear leadership to deliver the Council's strategic priorities and meet the Council's financial targets, as a member of the Directorates Senior Leadership Team.
• Update and advise Elected Members in respect of operational and policy issues in relation to the Service.
• Lead with a clear identity in terms of flexible and responsive ways of working, inclusive and diverse culture, and high level of employee engagement and wellbeing.
• Undertake representational and communication duties on behalf of the Council to promote and protect the Council's interests in matters concerning their specialist areas.
• Create, monitor, and review frameworks of performance measures and quality standards to be applied in the delivery of services.
• Function as an ambassador for the Council promoting, both internally and externally, the Council's vision, strategic aims, and values.
• Value the diversity of Somerset's communities ensuring equality of access and treatment in service delivery and employment.
• Function as a role model for Somerset's vision and values. Promotes a culture of continuous improvement that encourages creativity and innovation to ensure services are efficient and develop the potential and flexibility across the Council and its workforce including the motivation and development of employees within the Service

Knowledge

Evidence of continuing development of professional and managerial skills, e.g. through training, qualification and/or experience.

Desirable

• Membership of a relevant professional body.
• Qualified to degree level or equivalent in a construction or related field.

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk

Options Autism are hiring a Deputy Manager in the Chard region!

Join us to receive a £1500 welcome bonus, split between £750 after 1 month service and a further £750 after 6 months

Role: Deputy Manager

Salary: Up to £30,000.00 per annum (depending on experience)

Hours: Full-time, Permanent (40 hours per week including approximately 3 sleep-ins per month and a requirement to be on-call)

Location: Chard, Southwest

Essential: A Full UK Driving Licence, NVQ Level 2 in Health and Social Care (Adults)

How we reward you

We want our residents to have the best care possible, therefore we will make sure you are provided with the best care we can provide by way of the following:

Basic salary: Up to £30,000.00 per annum (depending on experience)
Sleep-ins paid at £63.00 per night extra
Earn £1000 by referring a friend
Annual Leave Entitlement equivalent to 5.6 weeks per year (with options to purchase more and potential increments dependant on role)
Life Assurance
Pension scheme with options to increase your contributions
And market leading benefits offered through our Flexible Benefits Platform Vista that enable you to choose the package that’s right for you, including:

A wide range of health and insurance benefits
100’s of discount options valid in the UK and abroad, to use at high street stores, events, cinemas, restaurants and more!
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
Your Wellbeing Matters – access to a wide range of first-class mental health support services and physical health checks
The Opportunity

Our next Deputy Manager will be someone who has:

Mandatory: A minimum of Level 2 NVQ Health and Social Care (Adults)
Mandatory: A Full UK Driving Licence
A big heart and passion to make a difference to the residents’ lives.
Patience, resilience, and calmness.
Some of your duties will include:

Supervising care staff and taking charge of the Home in the absence of the Registered Manager
Supporting and supervising the Service Users in the implementation of an individual programme of life skills, key skills and independence skills and leisure in their Home and the community
Administering medication in accordance with Company and Regulatory Body policies and procedures
Leading, supervising and motivating the care team within the home
Operating at all times in accordance with Company policies and procedures, with particular reference to Safeguarding, Child Protection, Whistleblowing, Complaints and Representations and Behaviour Policies
WHO ARE WE

Outcomes First Group

Our Vision - We believe that with a great education, every neurodivergent pupil can thrive and make their way in the world.

Our Mission - Every day we improve the lives of our pupils, their families, and local communities through a relentless focus on wellbeing and learning.

Our Promise - We are kind to ourselves and each other...We work together... and we make things happen.

Our Promise sits alongside our Vision and Mission. It describes the sort of people we are and our commitment to how we treat each other, work together, and behave.

It represents what’s truly important to us as individuals and as a team. It is easily translatable into behaviours we all practice and experience every day. It's the golden thread that runs through every leader, team and individual.

The Location

Options Autism, part of Outcomes First Group, are recruiting a Senior Adult Support Worker to join our team within Somerset.

At Ashcroft, care and support is provided for three young adults with learning disability, autism and other care needs including sensory impairments and epilepsy. The accommodation provides an environment where stability and consistency enable each individual to feel safe, secure, build self-esteem and develop life skills enabling independent living.

Ashcroft is situated within walking distance of Chard town centre, which has local amenities such as health and leisure facilities, shops and cafés. Chard is central between Taunton and Yeovil, offering road links to the M5 and the A303, as well as major bus and train routes to popular commuter areas.

Options Autism are Specialists in Education, Care and Therapy for young people with autistic spectrum conditions, learning difficulties, complex behaviour associated with autism and anxiety and mental health needs

To apply now please click Apply on Company Site and follow the on screen instructions or call us today on 01204 927626 and speak to one our dedicated talent scouts!

We are committed to the safeguarding and promoting the welfare of children, young people and adults. All successful applicants will be subject to fully Enhanced DBS.

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