Total 26 Manager level Customer Service job vacancies in 05244 - Old National Dialysis

• Provide daily on-site leadership for a trail maintenance crew of three or more laborers and various volunteer and conservation groups.
• Responsible for passing instructions from supervisor to crew members and plans daily assignments ensuring safe work practices and safety equipment are utilized.
• Demonstrates proper work methods and sets the pace. Organizes tool caches and maintains adequate tool inventory for work projects.
• Responsible for maintaining daily work sheets and time sheets for crew members.
• Teaches and works with crew to maintain trails and campgrounds, set up and maintain tent sights adhering to park regulations as well as Leave No Trace ethics, and works on other duties as assigned. Leads crews in clearing of developed areas, trails, and campgrounds of fallen and hazardous trees, brushing, erosion control, installation of new trails, privy and shelter maintenance, bridging and signage repair, and tools and equipment maintenance.

Starting at $23.34 Per Hour (WL 4)

Octal Philippines Inc., a leading player in the Information Technology and Services industry, is seeking a dedicated and passionate PM - Customer Support Manager to join our dynamic team. This role is pivotal in ensuring that our clients receive exceptional support and service throughout their journey with us. The ideal candidate will possess a strong background in customer service management, with experience in managing support operations from a project management perspective. You will be responsible for leading a talented team of customer support representatives, ensuring their performance aligns with our strategic goals and high customer satisfaction standards. Your leadership will involve developing and implementing support strategies, tracking performance metrics, and working closely with other departments to enhance our service offerings. As a PM - Customer Support Manager, you will also play a critical role in training and onboarding new team members. We're looking for someone who is not only a strong leader but also has a deep understanding of customer needs in the technology sector. This position offers a unique opportunity to affect change and innovation in our customer support processes, with a focus on continuous improvement and client satisfaction. If you are driven by results and have a passion for providing top-notch service, we encourage you to apply and become a part of Octal Philippines Inc.'s mission to deliver excellence in IT services.

Responsibilities

• Lead and manage the customer support team to ensure high levels of customer satisfaction and service excellence.
• Design and implement customer support processes and best practices to improve efficiency and service quality.
• Monitor, analyze, and report on key performance indicators (KPIs) to track team performance and customer satisfaction levels.
• Develop training programs for new hires and ongoing training for existing team members to enhance their skills.
• Collaborate with product and development teams to resolve customer issues effectively and improve product offerings.
• Act as the primary point of contact for escalated customer concerns and provide timely resolution solutions.
• Create a customer feedback loop to gather insights and drive continuous improvement in service delivery.

• Bachelor's degree in a relevant field or equivalent experience in customer service or support management.
• Proven experience as a Customer Support Manager or similar role in the IT industry.
• Strong understanding of customer service metrics and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze data and draw actionable insights to improve performance.
• Experience with ticketing systems and customer relationship management (CRM) software.
• Strong problem-solving skills and ability to manage difficult situations professionally.

We are looking for high calibre Project Managers to join us in shaping and delivering Project & Change programmes activities. You will play a pivotal role in promoting and supporting the delivery of the Agency’s Vision, Mission and strategic objectives, by providing high-level oversight of and support for the delivery of services and projects within your area of responsibility, ensuring the implementation of policies and operational procedures and the effective management of teams.

The role of the SEO Project Manager is to lead/manage projects of moderate complexity and lead/manage the project team on a day-to-day basis. You will be responsible for driving and overseeing the delivery of the project to ensure that the objectives are clearly defined and achieved within the agreed time, cost and quality constraints. You will play a key role in project governance and working with stakeholders, to ensure the agreed project outputs are delivered to enable benefits to be realised.

You will be required to travel to meet with project team members and attend meetings as necessary.

For more information about the roles, please refer to the attached ‘Roles & Responsibilities' document.

Person specification
We are looking for candidates who can demonstrate the following skills and experience:

- Developed managerial skills in project and change combined with policy and technical expertise to make sound and balanced judgements.
- Up-to-date knowledge of project management and experience of using this knowledge to provide advice and guidance to more senior grades and those in your team.
- Experience of managing and developing team / professional skills and capabilities.
- Experience of developing, producing and analysing data, intelligence, and management information to inform decision making and drive great outcomes.
- Experience of reviewing and developing systems and processes and implementing new ways of working.
- Experience of supplier management and deliverables acceptance.
- Proven leadership skills, with the ability to inspire and motivate teams to achieve high performance.
- Strong written and verbal communication skills, with the ability to interact effectively with a wide range of colleagues and stakeholders.
- Ability to persuade and influence senior grades and stakeholders, and to advise and guide more junior employees on complex or contentious issues.
- Excellent planning and organisational abilities, with a keen attention to detail.
Strong problem-solving skills, with the ability to address and resolve issues proactively.
- Adaptable with ability / willingness to embrace change.
- Ability to deliver results efficiently in a fast-paced and complex work environment.
- Excellent working knowledge of project methodologies.
- Knowledge / understanding of continuous improvement practices.
- Excellent working knowledge of Project Portal and Power BI as well as Microsoft applications, including Project, Excel, SharePoint.

Coventry Council’s Adult Education Service provide a diverse range of learning opportunities for adults across the city. We help residents with:

• Learning for Work: This route is for adults whose primary focus is either getting work, changing their job, or gaining promotion.
• Learning to Connect: This route is for residents who are seeking new outlets and want to give back to the community.
• Learning for Life: This route is for residents seeking help with personal development or support with their family life.

We are a forward thinking, creative team eager to support all Coventry residents with their studies, with a special focus on those with the greatest needs. We run our courses across the city, many in partnership with Community Centres and charities and designed to meet local needs.

We value diverse perspectives and experiences and enable a culture that is inclusive, is accepting of all and is free from discrimination and bias.

Our workforce data shows that people from minority ethnic backgrounds are under-represented at management level and encourage applicants from these backgrounds to apply. This does not prevent individuals with or without other protected characteristics as set out within the Equality Act 2010 from applying for this post.

We welcome applications from anyone who wants to make a difference to the lives of people in Coventry.

Our Values

In line with our One Coventry Values we strive to have a workforce that reflects our local communities and welcome applicants from all sections of the community. We particularly welcome applicants from minority ethnic backgrounds, applicants who have a disability and applicants who are from the LGBTQ+ community to apply for our senior leadership roles.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

What is the job role?

Coventry City Council’s Adult Education Service is seeking to recruit a curriculum specialist who is highly skilled, experienced, and passionate about supporting the Senior Lead with overall leadership and management to implement the Service’s strategic vision.

The Adult Education Service is positioned in the Skills, Employment & Adult Education team within the Council’s Regeneration and Economy Directorate. The strategic intent of the service is to maximise the employability of adults, so they can progress into work, further learning/training, or engage in voluntary, social and community activities.

As such, you will play a key role in designing and developing an inclusive adult learning provision that considers the diversity of our city and the 31% of citizens who are from minority ethnic backgrounds who might be learners in Adult Education within Coventry. The provision will also support the aims of the One Coventry Plan and meet the needs of our diverse local communities and employers, to make an active contribution to the local economy.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Who are we looking for?

You will ensure the service operates efficiently, delivering value for money and high levels of customer satisfaction, focusing on the overall planning and management of the Life Skills curriculum, and service-wide functions relating to business, quality, information systems and administration resource.

You will have successful experience of planning, leading, and managing adult learning in community settings; identifying curriculum areas influenced by colonialism, challenging where necessary, to reduce bias and limitations for the learner; developing strategies, policies, procedures and income generation; and substantial knowledge of Education & Skills Funding Agency/West Midlands Combined Authority funding streams.

You will have the ability to lead and manage a range of curriculum areas within different funding methodologies; and the ability to lead the Service’s marketing and communications strategy.

Coventry City Council is making positive progress in transforming its services and is looking for committed, energetic, professional leaders to be part of our improvement journey.

Join us at the council if you're ready to take on challenges and elevate our service with your unique expertise and dedication.

For more information or an informal discussion about the role please contact:

Louise.Lakin2@Coventry.gov.uk

Following recommendations from Keeping Children Safe in Education (KCSIE) for an additional pre employment check with effect 1 Sept 22, please note, an online search may form part of this recruitment process.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date(s): 7 August 2024

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies

Proud member of the Disability Confident employer scheme

720 S River RdSte D-1100, St George, Utah, 84790-5522, United States of America

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you’ll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority.

DaVita has an open position for a Healthcare Operations Manager (Facility Administrator) who must be an ambitious, operationally-focused and results-driven leader. You will directly impact patient care as the trusted front-line leader in an outpatient clinic setting. Health care experience is not required!

What you can expect as a Healthcare Operations Manager:

• Patients come first. You have an opportunity to build on your relationship with your patients, while also continuously improving their health through clinical goal setting and quality improvement initiatives.

• Meaningful Workday - EVERY Day. You'll go home every day knowing you are making a difference in patients' lives and that you are developing your team to reach their full potential.

• Available when the clinic is open.

• Lead a Team. Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for our patients, teammates and community.

• Financial Management. Manage complete operation and performance of the clinic: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.

• Autonomy. It's your clinic to run. You aren't alone though. You will have the support and guidance of your director, regional peers and the greater company to help you manage your facility. We foster entrepreneurs and those who seek to continuously improve.

• Culture & Growth. Our values are not just written in a book somewhere, but are an intentional part of everything we do. As leaders, you are able to reward others for demonstrating those shared beliefs and behaviors, and in turn, we intend to do the same for you.

• Partner with Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards

Now is your time to explore your next journey—at DaVita.

What you can expect:

• Lead a Team that appreciates, supports and relies on each other in a positive environment.

• Performance-based rewards based on stellar individual and team contributions.

What we'll provide:

DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our nurses to commit to improving patient health through clinical goal-setting and quality improvement initiatives.

Comprehensive benefits:

• DaVita offers a competitive total rewards package to connect teammates to what matters most.

• We offer medical, dental, vision, 401k match, paid time off, PTO cash out, paid training and more.

• DaVita provides the opportunities for support for you and your family with family resources, EAP counseling sessions, access to Headspace®, backup child, elder care, maternity/paternity leave, pet insurance and so much more!

Requirements:

• Associate's degree required; Bachelor's degree in related area strongly preferred

• Minimum of one year experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD

• Current license to practice as a Registered Nurse if required by state of employment

• Current CPR certification required (or certification must be obtained within 60 days of hire or change in position)

• Other qualifications and combinations of skills may be considered at discretion of ROD and/or Divisional Vice President

• Collaboration is a much to be successful in this role. You will be working with clinical and financial teams on a daily basis to produce results that align to business needs.

• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.

Now is your time to join Team DaVita. Take the first step and apply now.

Salary/ Wage Range

$0 - $0 / year

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

[What the role is]
1. Develops and executes initiatives to build on the professional capabilities of volunteer management practitioners in working with volunteers to nurture a caring and inclusive society under the SG Cares movement.
2. Collaborates with internal stakeholders and external partners to build and strengthen the volunteer management community with learning from VM experts and sharing of VM best practices to catalyse structured, strategic and sustainable volunteerism in the sector.
3. Engage with ecosystem partners eg community and corporate organisations to optimise resources eg volunteers, in the sector for a more sustainable manpower model to meet increasing community needs

[What you will be working on]

• Strengthen the capabilities of volunteer management practitioners by deepening their knowledge and skills in volunteer management through learning & development opportunities, networking events and sharing of resources
• Engage social service agencies and their volunteer management practitioners continuously, promote sharing of best practices and collaboration within the volunteer management community
• Evaluate and measure outcomes of all initiatives with data and communicate the collective impact in volunteerism and volunteer management
• Manage strategic partners and stakeholders in the volunteerism ecosystem to support the NCSS 4ST Roadmap, NCSS Sustainable Philanthropy Framework and SG Cares initiatives
• Manage and ensure compliance of integrity in matters of people, processes, procurement and relationships (vendors/suppliers/partners etc)
• Any other duties as assigned
• Strengthen the capabilities of volunteer management practitioners by deepening their knowledge and skills in volunteer management through learning & development opportunities, networking events and sharing of resources
• Engage social service agencies and their volunteer management practitioners continuously, promote sharing of best practices and collaboration within the volunteer management community
• Evaluate and measure outcomes of all initiatives with data and communicate the collective impact in volunteerism and volunteer management
• Manage strategic partners and stakeholders in the volunteerism ecosystem to support the NCSS 4ST Roadmap, NCSS Sustainable Philanthropy Framework and SG Cares initiatives
• Manage and ensure compliance of integrity in matters of people, processes, procurement and relationships (vendors/suppliers/partners etc)
• Any other duties as assigned

[What we are looking for]

Personal Competencies:

1.      Proven ability to work well on own initiative and demonstrate high level of motivation required to meet the tight deadlines and thrive in challenging working environment

2.      Able to work collaboratively as part of a team and across teams to meet shared objectives with excellent interpersonal and communication skills

3.      Strong analytical, conceptualisation and problem-solving skills

4. Creative, resourceful and takes initiative  

Skills & Knowledge:

1.      Strong writing abilities and presentation skills

2.      Marketing and Project Management

3.      Partnership/Stakeholder Management

4.      Knowledge about social service sector (preferred)

Experience:

• At least 5 years of relevant work experience in partnership development and marketing communications
• Volunteering and/or non-profit experience is preferred
• Experience in the People-Private-Public sector will be an added advantage

[What the role is]
•Achieving Community Chest’s philanthropy and engagement goals, including mobilsation of donations and resources for the social service sector.
•Brokering and facilitating fundraising & engagement partnerships with corporate accounts from the Private sector.
•Deepening existing partnerships and donation support from corporate accounts.
•Planning, organising and enhancing cause-based fundraising initiatives with corporate partners.
•Working with various business units within NCSS to develop fundraising and engagement strategies via a data-driven approach in achieving the fund-raising commitment for President’s challenge

[What you will be working on]

1.Perform relationship and engagement functions to achieve fundraising targets through all existing donation platforms
2.Work closely with President’s office to achieve fund-raising commitments
3.Strengthen the engagement and relationship with existing donors through regular and robust donor stewardship to enhance donor experience to promote continued support.
4.Plan and manage PC signature events such as Istana Open Houses and other PC related events such as media launches.
5.Cultivate and build up relationship with potential new donors by strategising the approach and implementation plan, in consultation with HOD.
6.Cultivate positive working relationships with internal stakeholders within NCSS in achieving philanthropy and engagement outcomes.

7. Secretariat duties for oversight committee
8. To manage operational budget and to have clear oversight on income and expenses.

[What we are looking for]

Personal Competencies:
1. Business acumen with high emotional intelligence
2. Analytical and able to make good judgement calls
3. Resourceful, agile and takes initiative
4. A team player who values inter-agency collaborations
5. Embraces ambiguity and strives for continuous progress and improvement
6. Passionate about creating an impact to the social service sector

Skills & Knowledge:

1. Fundraising, Business Development and Marketing

2. Event management

3. Excellent Communication Skills (Written & Spoken) with high confidence in public speaking

4. Basic data literacy and able to be comfortable with analysing spreadsheets and dashboards

5. Proficient in Microsoft Office

Experience in the following will be added advantage:
• Partnerships and Community Engagement
• Business development
• Sales and marketing
• Fundraising
• People-Private-Public sector collaborations
• Digital marketing

• Knowledge of social services and experience with public service procurement practices will be an added advantage

1547 W. Garvey Ave., West Covina, California, 91791, United States of America

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you’ll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority.

DaVita has an open position for a Healthcare Operations Manager (Facility Administrator) who must be an ambitious, operationally-focused and results-driven leader. You will directly impact patient care as the trusted front-line leader in an outpatient clinic setting. Health care experience is not required!

What you can expect as a Healthcare Operations Manager:

• Patients come first. You have an opportunity to build on your relationship with your patients, while also continuously improving their health through clinical goal setting and quality improvement initiatives.

• Meaningful Workday - EVERY Day. You'll go home every day knowing you are making a difference in patients' lives and that you are developing your team to reach their full potential.

• Available when the clinic is open.

• Lead a Team. Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for our patients, teammates and community.

• Financial Management. Manage complete operation and performance of the clinic: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.

• Autonomy. It's your clinic to run. You aren't alone though. You will have the support and guidance of your director, regional peers and the greater company to help you manage your facility. We foster entrepreneurs and those who seek to continuously improve.

• Culture & Growth. Our values are not just written in a book somewhere, but are an intentional part of everything we do. As leaders, you are able to reward others for demonstrating those shared beliefs and behaviors, and in turn, we intend to do the same for you.

• Partner with Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards

Now is your time to explore your next journey—at DaVita.

What you can expect:

• Lead a Team that appreciates, supports and relies on each other in a positive environment.

• Performance-based rewards based on stellar individual and team contributions.

What we'll provide:

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village so that it becomes part of who we are.

We are proud to be an equal-opportunity workplace. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status or any other protected characteristic.

DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our nurses to commit to improving patient health through clinical goal-setting and quality improvement initiatives.

Comprehensive benefits:

• DaVita offers a competitive total rewards package to connect teammates to what matters most.

• We offer medical, dental, vision, 401k match, paid time off, PTO cash out, paid training and more.

• DaVita provides the opportunities for support for you and your family with family resources, EAP counseling sessions, access to Headspace®, backup child, elder care, maternity/paternity leave, pet insurance and so much more!

Requirements:

• Associate's degree required; Bachelor's degree in related area strongly preferred

• Minimum of one year experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD

• Current license to practice as a Registered Nurse if required by state of employment

• Current CPR certification required (or certification must be obtained within 60 days of hire or change in position)

• Other qualifications and combinations of skills may be considered at discretion of ROD and/or Divisional Vice President

• Collaboration is a much to be successful in this role. You will be working with clinical and financial teams on a daily basis to produce results that align to business needs.

• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.

Salary/ Wage Range:

• Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience and may fall outside of the range shown.

Now is your time to join Team DaVita. Take the first step and apply now.

#LI-HM1

Salary/ Wage Range

$89,000 - $143,000 / year

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

3140 S Falkenburg Rd Ste 101, Riverview, Florida, 33578-2594, United States of America

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

1510 W Warm Springs RdSuite 100, Henderson, Nevada, 890143586, United States of America

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you’ll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority.

DaVita has an open position for a Healthcare Operations Manager (Facility Administrator) who must be an ambitious, operationally-focused and results-driven leader. You will directly impact patient care as the trusted front-line leader in an outpatient clinic setting. Health care experience is not required!

What you can expect as a Healthcare Operations Manager:

• Patients come first. You have an opportunity to build on your relationship with your patients, while also continuously improving their health through clinical goal setting and quality improvement initiatives.

• Meaningful Workday - EVERY Day. You'll go home every day knowing you are making a difference in patients' lives and that you are developing your team to reach their full potential.

• Available when the clinic is open.

• Lead a Team. Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for our patients, teammates and community.

• Financial Management. Manage complete operation and performance of the clinic: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.

• Autonomy. It's your clinic to run. You aren't alone though. You will have the support and guidance of your director, regional peers and the greater company to help you manage your facility. We foster entrepreneurs and those who seek to continuously improve.

• Culture & Growth. Our values are not just written in a book somewhere, but are an intentional part of everything we do. As leaders, you are able to reward others for demonstrating those shared beliefs and behaviors, and in turn, we intend to do the same for you.

• Partner with Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards

Now is your time to explore your next journey—at DaVita.

What you can expect:

• Lead a Team that appreciates, supports and relies on each other in a positive environment.

• Performance-based rewards based on stellar individual and team contributions.

What we'll provide:

DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our nurses to commit to improving patient health through clinical goal-setting and quality improvement initiatives.

Comprehensive benefits:

• DaVita offers a competitive total rewards package to connect teammates to what matters most.

• We offer medical, dental, vision, 401k match, paid time off, PTO cash out, paid training and more.

• DaVita provides the opportunities for support for you and your family with family resources, EAP counseling sessions, access to Headspace®, backup child, elder care, maternity/paternity leave, pet insurance and so much more!

Requirements:

• Associate's degree required; Bachelor's degree in related area strongly preferred

• Minimum of one year experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD

• Current license to practice as a Registered Nurse if required by state of employment

• Current CPR certification required (or certification must be obtained within 60 days of hire or change in position)

• Other qualifications and combinations of skills may be considered at discretion of ROD and/or Divisional Vice President

• Collaboration is a much to be successful in this role. You will be working with clinical and financial teams on a daily basis to produce results that align to business needs.

• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.

Now is your time to join Team DaVita. Take the first step and apply now.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

114 Dunn Avenue, McDonough, Georgia, 30253, United States of America

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you’ll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority.

DaVita has an open position for a Healthcare Operations Manager (Facility Administrator) who must be an ambitious, operationally-focused and results-driven leader. You will directly impact patient care as the trusted front-line leader in an outpatient clinic setting.

What you can expect as a Healthcare Operations Manager:

• Patients come first. You have an opportunity to build on your relationship with your patients, while also continuously improving their health through clinical goal setting and quality improvement initiatives.

• Meaningful Workday - EVERY Day. You'll go home every day knowing you are making a difference in patients' lives and that you are developing your team to reach their full potential.

• Available when the clinic is open.

• Lead a Team. Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for our patients, teammates and community.

• Financial Management. Manage complete operation and performance of the clinic: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.

• Autonomy. It's your clinic to run. You aren't alone though. You will have the support and guidance of your director, regional peers and the greater company to help you manage your facility. We foster entrepreneurs and those who seek to continuously improve.

• Culture & Growth. Our values are not just written in a book somewhere, but are an intentional part of everything we do. As leaders, you are able to reward others for demonstrating those shared beliefs and behaviors, and in turn, we intend to do the same for you.

• Partner with Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards

What you can expect:

• Lead a Team that appreciates, supports and relies on each other in a positive environment.

• Performance-based rewards based on stellar individual and team contributions.

What we'll provide:

DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our nurses to commit to improving patient health through clinical goal-setting and quality improvement initiatives.

Comprehensive benefits:

• DaVita offers a competitive total rewards package to connect teammates to what matters most.

• We offer medical, dental, vision, 401k match, paid time off, PTO cash out, paid training and more.

• DaVita provides the opportunities for support for you and your family with family resources, EAP counseling sessions, access to Headspace®, backup child, elder care, maternity/paternity leave, pet insurance and so much more!

Requirements:

• Registered Nurse license with at least 6 months of recent Dialysis experience OR Bachelor's degree with at least 12 months of Dialysis experience.

• Minimum of 2 years experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD

• Current CPR certification required (or certification must be obtained within 60 days of hire or change in position)

• Other qualifications and combinations of skills may be considered at discretion of ROD and/or Divisional Vice President

• Collaboration is a much to be successful in this role. You will be working with clinical and financial teams on a daily basis to produce results that align to business needs.

• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.

Now is your time to join Team DaVita. Take the first step and apply now.

#LI-GK1

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

[What the role is]
The individual is responsible for the development and implementation of strategy, tools, systems and solutions pertaining to new ways and/or enhancement of social service planning and delivery for vulnerable populations, including but not limited to the promotion of data creation & application, user empowerment, innovation and collective impact.
Service Strategy and Innovation Unit functions within the Service Planning and Funding Group (SPFG). It aims to achieve culture change within the sector, leading to more efficacious ways of working, better service user outcomes and impact by building the business strategy of SPFG, studying and piloting new/enhanced ways of service development for both internal and external stakeholders’ adoption.

[What you will be working on]

Lead in developing initiatives, platforms and supporting structures for encouraging  user empowerment, innovation and collective impact

• Translate the underlying principles related to empowerment, driving innovation and collective impact into initiatives suitable and value-adding to the social service sector
• Shape and employ levers (e.g. funding) towards culture change
• Consider how enablers (e.g. digitalisation, technology, use of space) can be tapped on and designed to enhance client outcomes and impact
• Design and pilot initiatives to mobilise the People-Public-Private sector towards innovation, empowerment and collective impact
• Work with external partners (e.g. MOHT, NVPC) to bridge domains areas (e.g. health, community) for service delivery and solutioning in a holistic and integrated way
• Mobilise resources as necessary to build capacity and capability in the sector for sustained change and positive impact
• Work with partners to evaluate the effectiveness of the initiatives

Cultivate a data culture to promote evidence-informed solutions and strong governance 

• Developing/enhancing platforms (e.g. Programme Evaluation System, Grant Portal) to allow NCSS’ efficient collection of and SSAs’ access to data and info (for programme management and fund application purposes)
• Practising good data collection and management (i.e. timeliness, cleanliness, security, relevance) through systems (e.g. donor management system, grants portal) for accurate analyses and upholding of grant governance
• Syncing with other systems to minimise duplication and ensure holistic representation
• Building capability in data management, analysis and application internally and externally

Build sector capability regarding empowerment, innovation and collective impact

• Partner with internal and external stakeholders for strategic reviews, shaping of solutions and the pilot-implementation of it
• Collate, translate and curate good practices towards models of care
• Develop capability building materials (e.g. guides, toolkits, playbooks, case studies) and create learning platforms to propagate the materials
• Facilitate the development of communities of practice so that new ways of working and skill-sets can be propagated, retained, deepened and enhanced

Others

• Research, conceptualise, experiment and iterate on other possible new ways of working that would enhance client outcomes, promote more effective service delivery and contribute towards positive societal impact
• Manage all communications and publicity of the implemented initiatives and solutions
• Report budget, KPIs and progress of projects
• Other duties as assigned

[What we are looking for]

Personal Competencies:

• Adaptable; able to handle ambiguity
• Capacity to think strategically and innovatively
• Both independent and a team player
• Self-motivated and action-oriented
• Able to interpret, analyse and present data
• Good communicator
• Attention to detail

Skills & Knowledge:

• Project Management
• Partner Engagement
• Critical thinking and Analytical
• Data management & analysis
• Human-centred design
• Systems-thinking
• Communications & Marketing
• Good interpersonal skills
• Good facilitation skills
• Change management

Experience:

At least 3 years of experience in social service sector (Manager)

At least 5 years of experience in the social service sector (Senior Manager)

2705 Loma Vista RoadSte 101, Ventura, California, 930031596, United States of America

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you’ll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority.

DaVita has an open position for a Healthcare Operations Manager (Facility Administrator) who must be an ambitious, operationally-focused and results-driven leader. You will directly impact patient care as the trusted front-line leader in an outpatient clinic setting. Health care experience is not required!

What you can expect as a Healthcare Operations Manager:

• Patients come first. You have an opportunity to build on your relationship with your patients, while also continuously improving their health through clinical goal setting and quality improvement initiatives.

• Meaningful Workday - EVERY Day. You'll go home every day knowing you are making a difference in patients' lives and that you are developing your team to reach their full potential.

• Available when the clinic is open.

• Lead a Team. Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for our patients, teammates and community.

• Financial Management. Manage complete operation and performance of the clinic: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.

• Autonomy. It's your clinic to run. You aren't alone though. You will have the support and guidance of your director, regional peers and the greater company to help you manage your facility. We foster entrepreneurs and those who seek to continuously improve.

• Culture & Growth. Our values are not just written in a book somewhere, but are an intentional part of everything we do. As leaders, you are able to reward others for demonstrating those shared beliefs and behaviors, and in turn, we intend to do the same for you.

• Partner with Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards

Now is your time to explore your next journey—at DaVita.

What you can expect:

• Lead a Team that appreciates, supports and relies on each other in a positive environment.

• Performance-based rewards based on stellar individual and team contributions.

What we'll provide:

DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our nurses to commit to improving patient health through clinical goal-setting and quality improvement initiatives.

Comprehensive benefits:

• DaVita offers a competitive total rewards package to connect teammates to what matters most.

• We offer medical, dental, vision, 401k match, paid time off, PTO cash out, paid training and more.

• DaVita provides the opportunities for support for you and your family with family resources, EAP counseling sessions, access to Headspace®, backup child, elder care, maternity/paternity leave, pet insurance and so much more!

Requirements:

• Associate's degree required; Bachelor's degree in related area strongly preferred

• Minimum of one year experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD

• Current license to practice as a Registered Nurse if required by state of employment

• Current CPR certification required (or certification must be obtained within 60 days of hire or change in position)

• Other qualifications and combinations of skills may be considered at discretion of ROD and/or Divisional Vice President

• Collaboration is a much to be successful in this role. You will be working with clinical and financial teams on a daily basis to produce results that align to business needs.

• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.

Now is your time to join Team DaVita. Take the first step and apply now.

#LI-HM1

Salary/ Wage Range

$87,000 - $139,000 / year

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

445 Oriana RdSuite 18, Newport News, Virginia, 23608-3742, United States of America

As a Healthcare Operations Manager (Facility Administrator) at DaVita, you’ll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority.

RN license preferred but not required!

DaVita has an open position for a Healthcare Operations Manager (Facility Administrator) who must be an ambitious, operationally-focused and results-driven leader. You will directly impact patient care as the trusted front-line leader in an outpatient clinic setting. Health care experience is not required!

What you can expect as a Healthcare Operations Manager:

• Patients come first. You have an opportunity to build on your relationship with your patients, while also continuously improving their health through clinical goal setting and quality improvement initiatives.

• Meaningful Workday - EVERY Day. You'll go home every day knowing you are making a difference in patients' lives and that you are developing your team to reach their full potential.

• Available when the clinic is open.

• Lead a Team. Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for our patients, teammates and community.

• Financial Management. Manage complete operation and performance of the clinic: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.

• Autonomy. It's your clinic to run. You aren't alone though. You will have the support and guidance of your director, regional peers and the greater company to help you manage your facility. We foster entrepreneurs and those who seek to continuously improve.

• Culture & Growth. Our values are not just written in a book somewhere, but are an intentional part of everything we do. As leaders, you are able to reward others for demonstrating those shared beliefs and behaviors, and in turn, we intend to do the same for you.

• Partner with Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards

Now is your time to explore your next journey—at DaVita.

What you can expect:

• Lead a Team that appreciates, supports and relies on each other in a positive environment.

• Performance-based rewards based on stellar individual and team contributions.

What we'll provide:

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village so that it becomes part of who we are.

We are proud to be an equal-opportunity workplace. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status or any other protected characteristic.

DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our nurses to commit to improving patient health through clinical goal-setting and quality improvement initiatives.

Comprehensive benefits:

• DaVita offers a competitive total rewards package to connect teammates to what matters most.

• We offer medical, dental, vision, 401k match, paid time off, PTO cash out, paid training and more.

• DaVita provides the opportunities for support for you and your family with family resources, EAP counseling sessions, access to Headspace®, backup child, elder care, maternity/paternity leave, pet insurance and so much more!

Requirements:

• Associate's degree required; Bachelor's degree in related area strongly preferred

• Minimum of one year experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD

• Current license to practice as a Registered Nurse if required by state of employment

• Current CPR certification required (or certification must be obtained within 60 days of hire or change in position)

• Other qualifications and combinations of skills may be considered at discretion of ROD and/or Divisional Vice President

• Collaboration is a much to be successful in this role. You will be working with clinical and financial teams on a daily basis to produce results that align to business needs.

• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.

Salary/ Wage Range:

• Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience and may fall outside of the range shown.

Now is your time to join Team DaVita. Take the first step and apply now.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

135 Plaza DrSte 101, Sikeston, Missouri, 63801-5148, United States of America

As a Healthcare Operations Manager aka Facility Administrator at DaVita, you’ll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority.

DaVita has an open position for a Healthcare Operations Manager who must be an ambitious, operationally-focused and results-driven leader. You will directly impact patient care as the trusted front-line leader in an outpatient clinic setting. Health care experience is not required!

What you can expect as a Healthcare Operations Manager:

• Patients come first. You have an opportunity to build on your relationship with your patients, while also continuously improving their health through clinical goal setting and quality improvement initiatives.

• Meaningful Workday - EVERY Day. You'll go home every day knowing you are making a difference in patients' lives and that you are developing your team to reach their full potential.

• Available when the clinic is open.

• Lead a Team. Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for our patients, teammates and community.

• Financial Management. Manage complete operation and performance of the clinic: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.

• Autonomy. It's your clinic to run. You aren't alone though. You will have the support and guidance of your director, regional peers and the greater company to help you manage your facility. We foster entrepreneurs and those who seek to continuously improve.

• Culture & Growth. Our values are not just written in a book somewhere, but are an intentional part of everything we do. As leaders, you are able to reward others for demonstrating those shared beliefs and behaviors, and in turn, we intend to do the same for you.

• Partner with Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards

Now is your time to explore your next journey—at DaVita.

What you can expect:

• Lead a Team that appreciates, supports and relies on each other in a positive environment.

• Performance-based rewards based on stellar individual and team contributions.

What we'll provide:

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village so that it becomes part of who we are.

We are proud to be an equal-opportunity workplace. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status or any other protected characteristic.

DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our nurses to commit to improving patient health through clinical goal-setting and quality improvement initiatives.

Comprehensive benefits:

• DaVita offers a competitive total rewards package to connect teammates to what matters most.

• We offer medical, dental, vision, 401k match, paid time off, PTO cash out, paid training and more.

• DaVita provides the opportunities for support for you and your family with family resources, EAP counseling sessions, access to Headspace®, backup child, elder care, maternity/paternity leave, pet insurance and so much more!

Requirements:

• Associate's degree required; Bachelor's degree in related area strongly preferred

• Registered Nurse preferred but will consider non RN candidates with healthcare leadership experience.

• Minimum of one year experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD

• Current license to practice as a Registered Nurse if required by state of employment

• Current CPR certification required (or certification must be obtained within 60 days of hire or change in position)

• Other qualifications and combinations of skills may be considered at discretion of ROD and/or Divisional Vice President

• Collaboration is a much to be successful in this role. You will be working with clinical and financial teams on a daily basis to produce results that align to business needs.

• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.

Salary/ Wage Range:

• Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience and may fall outside of the range shown.

Now is your time to join Team DaVita. Take the first step and apply now.

#LI-CT2

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits