Total 9 Senior Executive level Customer Service job vacancies in hillingdon ub8 3nn

We are seeking to appoint a Senior Learning Support Assistant who will assist the Head of Learning Support in the supervision and allocation of Learning Support Assistants (LSAs) across the College, ensuring students have identified support. You would produce and update timetables for all LSAs, co-ordinate the redirection of learning support staff and will assist in the induction of new LSAs. You will also provide one-to-one/small group support within class on a cross-College basis for students with specific learning difficulties and disabilities.
You will need to possess experience gained in a Learning Support Assistant role. You will also possess strong administrative and organisational skills, be able to liaise effectively with staff across the College and be able to work effectively as part of a team.

Clinical leadership Lead on the service design and implementation of the educational mental health support teams in schools across the agreed locality bases Be a source of child mental health knowledge and expertise and be able to provide direct support and guidance to the Senior Early Intervention Clinician and Educational Mental Health Practitioners in their day to day management of young people that may present with psychological and mental health problems To maintain a high clinical profile, being highly visible, accessible and approachable to staff, children and young people, stakeholders and the public to ensure that open and honest communication channels are created and sustained To ensure the provision of highly specialised and consistent clinical care packages; including minimisation of risk of harm across the service, maintaining an overview of the standards of care being delivered and instigating remedial action if necessary and in accordance with current legislation and Trust policy and procedure Take a strategic lead in developing the team taking a whole school perspective and planning ahead in order to future-proof capacity and effectiveness To monitor all clinical incidents within defined area, observing for trends and need for service or staff development and working with senior leads to inform strategy and service development improvements Effectively manage the performance of staff ensuring that policies and procedures are followed and best practice is maintaine To work with relevant senior leads in assessing the clinical skills required to deliver a safe and high quality service, identifying gaps and supporting developing programmes to address these issue To act as a coach; mentor and resource to staff. To guide and support developmental projects and advise on further resources as appropriate To ensure the delivery of the service within a safeguarding children framework To actively involve young people and their families in the delivery of care To be a champion of multidisciplinary and multi-agency working, ensuring strong working relationships with partner agencies Service Delivery and Development To lead in the development and review of the MHST Schools provision and related policies and protocols as the clinical lead and the manager of the service Identify and escalate any risk within service development and escalate within the CYPS governance process Manage the complex programme of work including all people and financial resources within the remit of the programme Work within a collaborative style both with senior managers within the Trust, and relevant partners To work in partnership with the key stakeholders, and undertake a defined role, in the development of improved pathways of care for young people, supporting choice and flexibility and identifying gaps in service provision To actively participate, and lead in the recruitment and selection of clinical and non-clinical staff ensuring appropriate skill mix for the service To negotiate and agree priorities, deliverables and timescales for the development of the project and ensure that work is delivered on time and to agreed standard To present information on all aspects of the service implementation and delivery activities in a clear and understandable way tailored to suit the needs of the audience. This could be in written, verbal and presentation formats as require To oversee the tracking of progress against plans and milestones, ensuring appropriate processes are in place to flag issues, risks and concerns with relevant stakeholder Be responsible for ensuring that patient contact data is diligently collected and recorded so that the effectiveness of the pilot can be comprehensively evaluated and that specific performance data meets reporting requirement

In line with the Trust Vision to provide the Best Care for Everyone Professional values To deliver therapeutic interventions, acting as a specialist clinician in palliative care using the principles of Occupational Therapy in an integrated and client-centred way supported by the Therapy Competency Framework. To assume responsibility for personal development and supporting the development and supervision of others by CPD (continuing professional development), linked to appraisal. To support evaluation and service development in the clinical area in line with national and local drivers Communication and interpersonal skills To communicate effectively with patients and carers potentially complex, sensitive or distressing information; in order to provide patient centred care, to encourage self-management, maximise rehabilitation potential and to ensure understanding of the condition. Patients may have communication, perceptual or cognitive/understanding difficulties. To communicate effectively and work collaboratively with medical, nursing, other allied health professions and other colleagues to ensure delivery of a co-ordinated multidisciplinary service. Leadership, management and team working To support leadership and work within the Therapy team in Palliative care, providing an effective and evidence-based service through assessing, planning and implementing treatment programmes.

A fantastic new job opportunity has arisen for a committed Senior Care Assistant to work in an exceptional care home based in the Preston, Lancashire area. You will be working for one of UK’s leading health care providers

A beautifully appointed care home for service users located in a unique parkland setting in Bamber Bridge and offers excellent residential care and for those who live with dementia impacting on their daily life

**To be considered for this position you must hold an NVQ Level 3 in Health & Social Care**

As a Senior Care Assistant your key duties include:
• You will be tasked with managing the care team within the Home
• Ensuring that care staff are adhering to CQC guidelines whilst providing exceptional levels of care to residents
• Promote and deliver high standards of care and supervise
• Instruct less experienced staff to enable them to fully contribute to the care provided within the Home

The following skills and experience would be preferred and beneficial for the role:
• Excellent communication and written skills
• Previous experience working within an elderly care setting
• Self-motivated, resilient and well-organised
• Team player but able to work on your own initiative
• Dependable, able to work well under pressure and flexible to meet the needs of the Home
• Previous supervisory experience within a care/nursing home setting and experience of working with the elderly

The successful Senior Care Assistant will receive an excellent salary of £13.50 per hour and the annual salary up to £30,888 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
• 5.6 weeks of paid annual leave
• Career development opportunities
• Excellent work environment
• Paid DBS
• Free on-site parking
• Free uniform
• Pension scheme

Reference ID: 6828
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

A fantastic new job opportunity has arisen for a committed Senior Care Assistant to work in an exceptional care home based in the Preston, Lancashire area. You will be working for one of UK’s leading health care providers

A beautifully appointed care home for service users located in a unique parkland setting in Bamber Bridge and offers excellent residential care and for those who live with dementia impacting on their daily life

**To be considered for this position you must hold an NVQ Level 3 in Health & Social Care**

As a Senior Care Assistant your key duties include:
• You will be tasked with managing the care team within the Home
• Ensuring that care staff are adhering to CQC guidelines whilst providing exceptional levels of care to residents
• Promote and deliver high standards of care and supervise
• Instruct less experienced staff to enable them to fully contribute to the care provided within the Home

The following skills and experience would be preferred and beneficial for the role:
• Excellent communication and written skills
• Previous experience working within an elderly care setting
• Self-motivated, resilient and well-organised
• Team player but able to work on your own initiative
• Dependable, able to work well under pressure and flexible to meet the needs of the Home
• Previous supervisory experience within a care/nursing home setting and experience of working with the elderly

The successful Senior Care Assistant will receive an excellent salary of £13.50 per hour and the annual salary up to £30,888 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
• 5.6 weeks of paid annual leave
• Career development opportunities
• Excellent work environment
• Paid DBS
• Free on-site parking
• Free uniform
• Pension scheme

Reference ID: 6828
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

A fantastic new job opportunity has arisen for a committed Senior Care Assistant to work in an exceptional care home based in the Preston, Lancashire area. You will be working for one of UK’s leading health care providers

A beautifully appointed care home for service users located in a unique parkland setting in Bamber Bridge and offers excellent residential care and for those who live with dementia impacting on their daily life

**To be considered for this position you must hold an NVQ Level 3 in Health & Social Care**

As a Senior Care Assistant your key duties include:
• You will be tasked with managing the care team within the Home
• Ensuring that care staff are adhering to CQC guidelines whilst providing exceptional levels of care to residents
• Promote and deliver high standards of care and supervise
• Instruct less experienced staff to enable them to fully contribute to the care provided within the Home

The following skills and experience would be preferred and beneficial for the role:
• Excellent communication and written skills
• Previous experience working within an elderly care setting
• Self-motivated, resilient and well-organised
• Team player but able to work on your own initiative
• Dependable, able to work well under pressure and flexible to meet the needs of the Home
• Previous supervisory experience within a care/nursing home setting and experience of working with the elderly

The successful Senior Care Assistant will receive an excellent salary of £13.50 per hour and the annual salary up to £30,888 per annum. We currently have permanent vacancies for both days and night shifts available. In return for your hard work and commitment you will receive the following generous benefits:
• 5.6 weeks of paid annual leave
• Career development opportunities
• Excellent work environment
• Paid DBS
• Free on-site parking
• Free uniform
• Pension scheme

Reference ID: 6828
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV to contact@jupiterrecruitment.co.uk

Job Title: Senior Speech and Language Therapist

Location: Hillingdon Manor School, London

Salary: up to £53,200 per annum, (DOE) plus £2000 Training Allowance

Hours: 36.5 hours per week, Mon-Fri, 8:30am-4:30pm

Contract: Permanent

We understand the value of helping our employees to achieve their Continued Professional Development goals and offer a £2000 training allowance to allow you to complete role specific training tailored to your individual requirements.

About the role

We are looking for a Senior Speech and Language Therapist to join our in-house Clinical Team, at Hillingdon Manor School based in London. Working collaboratively with the sites, you will deliver bespoke assessment and intervention plans for secondary aged Autistic pupils with associated needs such as developmental trauma, ADHD and SEMH needs.

You will be responsible for holding the speech and language therapy caseload at Hillingdon Manor School. With the full support of our well-established and knowledgeable Clinical network and growing Clinical Team, you will also contribute to staff training. Both a challenging and rewarding role, this position would suit a resilient and enthusiastic individual, with a therapeutic approach and the ability to make decisions, as well as manage their own workload. This is an exciting and innovative time for Hillingdon Manor School so please get in touch to find out more.

Working within overall framework of the service policies and procedures, you will be supporting the integration of the specific service in the day to day running of each provision i.e., standardised assessments and clinical services. A key aspect of the role will be to deliver the wellbeing and clinical rainbow strategy at a universal and enhanced specialist level to support our wider teams in meeting our pupils’ needs in line with set Education, Health and Care Plan (EHCP).

Our well-established Clinical Team, maintain a nurturing environment where our pupils can flourish, always putting them at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and our pupils are heard, respected and involved in decisions that affect them wherever possible. With this in mind, we are looking for a Senior Speech and Language Therapist who shares our vision; to build incredible futures by empowering vulnerable people in the UK to be happy and to make their way in the world.

Location: Hillingdon Manor School, London

Hillingdon Manor School

About the Group

Outcomes First Group is the largest independent provider of special needs education and care. We are a vital part of local communities in England, Scotland and Wales with a renowned reputation for quality and positive outcomes for the people we educate and care for.

We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.

Our divisional brands include Acorn Education and Options Autism.

For more information on the group please visit: https://www.outcomesfirstgroup.co.uk/

Essential Criteria:

Recognised Speech & Language Therapy degree
Valid and up to date HCPC Registration
Registered member of RCSLT
Previous experience of paid or voluntary work within an autism, trauma or complex needs setting
Clear and concise report writing relating to clinical and research activities
Ability to work independently
Experience within the specialist client group. (complex communication issues relating to autism, including language disorder, dyspraxia, sensory impairment, learning disabilities/difficulties and associated challenging behaviour)
Experience of multi-professional work with teams or services within the designated speciality preferred
For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact: recruitment@ofgl.co.uk

Why work for us?

Alongside working with a network of clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

A wide range of health, wellbeing, and insurance benefits
100’s of discount options valid in the UK and abroad
Cycle to Work Schemes
Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

We are committed to the safeguarding and promoting the welfare of our pupils. All successful applicants will be subject to a fully enhanced DBS.

The post holder will work as an autonomous practitioner in liaison with other health professionals within a multidisciplinary team. To work with patients and those important to them to complete comprehensive, patient centred assessment and intervention that looks at helping with functional and comfort symptom management. To communicate with the multi disciplinary teams (MDT) to aid effective patient care, which will include taking an active role in team meetings, joint treatment sessions, case conferences and the Oncology Palliative Care Specialist Interest peer group meetings. Either working alone or as part of the multi-disciplinary team, to make recommendations for appropriate and timely discharge/transfer from hospital. To consolidate and learn new skills and competencies to provide holistic care using the Therapy Competency Framework. To develop clinical reasoning and treatment techniques through the active participation in training and development. To consolidate knowledge and skills learned through this process with the direction of senior staff, and deliver evidence-based training. This will involve facilitating own learning opportunities, reflecting on practice and learning through this process. To provide education, support and guidance in palliative care for therapy staff, undergraduate students and other medical and healthcare staff, in order to develop clinical skills and to promote consistency of practice. This includes devising and delivering training programmes. As well as promoting effective communication with therapy, consultant, nursing and other healthcare staff in order to agree an inter-professional approach to patient management and ensure equity of care. To participate in service and policy development and support the implementation of policies and service improvements. In order to maintain and achieve Government, Trust and Therapy targets. This will include effectively planning, organising and balancing clinical and non-clinical activities such as meetings and administration. To contribute to the Clinical Governance and Quality agenda by active participation in service initiatives, health and safety and risk management. To maintain clear, accurate and concise patient records in line with departmental and professional standards and include relevant outcome measures. This will include writing patient reports for e.g. medical practitioners and solicitors requests. To comply with Trust and Departmental policies and procedures e.g. Health and Safety at Work Act (1974), Manual Handling, clinical equipment competency, risk management, Data Protection Acts and patient confidentiality at all times. This will include demonstrating compliance with the terms of all safeguarding policies and processes relevant to the safeguarding of adults and children in the care of GHNHSFT and to undergo regular mandatory training concerned with safeguarding matters.

1. To assess patients, identifying patients problems, potential complications and contraindications and referring back for assessment by a registered practitioner when necessary. To be able to assess, evaluate, progress and report back and assist the multi disciplinary team (MDT) in identifying and planning treatment options and ongoing therapy interventions. To identify and organise/undertake appropriate follow up treatment within a delegated framework of responsibilities, reporting back to registered staff and referring on to other agencies when necessary. This could include virtual or face to face follow up, home visits and post clinic phone calls. 2. To use clinical reasoning skills to agree functional goals and develop and evaluate the treatment plan. To implement and progress treatment programmes in order to promote physical / functional independence. To include the instructing of patients on functional exercise, the assessment and issuing of equipment for activities of daily living. Assessing and instructing patients in the safe use of mobility aids and equipment for activities of daily living, and practice activities of daily living such as mobility, safety on the stairs, dressing and bathing. 3. To provide a collaborative assessment and treatment approach to reduce repetition of information and provide a seamless pathway of rehabilitation from assessment through to discharge, with appropriate follow up intervention post discharge. To improve the cross partnership working process by communicating as a key member of the multidisciplinary 4. To exercise autonomy in the management of the caseload in the clinical area, to include making decisions about allocation of work to other staff, both registered and non-registered. To undertake specific unaccompanied work and organise own caseload comprising of patients with predictable and unpredictable conditions. 5. To use verbal and non-verbal communication tools to communicate effectively with patients/carers. This may include education, motivation, persuasion, and This will include patients/carers who may or may not have barriers to communication through cognitive or physical impairment e.g. hearing or visual impairment, confusion and depression. 6. To monitor and report back to the registered practitioner and/or other members of the multi disciplinary team (MDT), regarding progress and changes in the patients condition or deviation in the expected care pathway, to ensure safety and the achievement of agreed This may include representing the therapists at MDT meetings. 7. To be responsible for the supervision of less experienced support workers including appraisal and To take a lead role in the induction of new staff into the clinical area. To support the supervision of less experienced staff and undergraduate students. To contribute to the training programme in the clinical area, passing on speciality specific knowledge to others. 8. To participate in own continuing professional development (CPD), including supervision, appraisal and training to ensure competency, service quality and meet the clinical governance agenda and organisational goals. 9. To undertake administrative and housekeeping tasks to support the Therapy team and ensure the ongoing care and rehabilitation of the patient. To include making accurate and legible entries in the therapy and multidisciplinary patient records. This will involve discharge summaries, reports and transfers to other agencies. To contribute to measuring the treatment outcomes and audit activity related to the To contribute to the development of the service, and representing the Therapy service at meetings when delegated. 10. To prepare the clinical area/storage area and the patient, for delivery of safe and effective treatments in a clean environment eg. securing drips, drains, wounds and catheters and maintain treatment/storage areas to comply with Health and Safety and Infection Control standards. To monitor and maintain stock levels of equipment and consumables to ensure smooth service 11.To participate in the weekend working rota where applicable, following a period of induction, training and assessment. 12.To comply with Trust and Departmental policies and procedures e.g. Health and Safety at Work Act (1974), Manual Handling, clinical equipment competency, risk management, Data Protection Acts and patient confidentiality at all times. This will include demonstrating compliance with the terms of all safeguarding policies and processes relevant to the safeguarding of adults and children in the care of GHNHSFT and to undergo regular mandatory training concerned with safeguarding matters. Communications and Working Relationships To provide, receive and interpret routine information to and from the following to achieve effective patient care: - Patients - Families and carers - Therapy team - Multidisciplinary team - Internal and external organisations - Voluntary organisations - Public Most Challenging Part of the Job - To embrace the principles of both Occupational Therapy and Physiotherapy, bringing them together to work in an integrated and client-centred way - To provide high quality therapy in a fast paced, changing working environment within the resources available, to ensure the delivery of Trust targets - To motivate the patient to take part in rehabilitation and to promote independence, when there may be reluctance or communication difficulties Physical Effort and Working Conditions - Frequent daily manual handling of patients with or without equipment with a range of weights and disabilities. - Daily manual handling of equipment with a range of weights, sizes and shapes and over varying distances. - Frequently carrying out tasks involving bending, kneeling, and reaching on occasions in confined spaces as part of therapy intervention in the hospital setting and occasionally in the service users home. - Daily exposure to contagious/bodily fluids and, or home environments which pose infection control risks. - Frequent exposure to emotional distress when dealing with relatives and/or carers of service users coping with uncertainty, loss of status/role and physical change. - Occasional use of VDU - Occasional exposure to intoxicated, aggressive or abusive patients or - Frequent exposure to patients with cognitive deficits leading to; agitation, lack of insight, distress, denial, anger and challenging - The ability to drive and have access to a vehicle to travel to community sites outside of GRH & CGH will be required. This job description may be amended by management through consultation with the postholder in order to reflect changes in, or to, the job.