Total 5 Senior Executive level Customer Service job vacancies in Redditch, B98 9AA

About The Role
As a Senior Care Assistant at Millcroft, Kindness will be at the core of everything you do. It touches upon every aspect of our care. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, you’ll have a wonderful opportunity to give something back to those people.

For you, it will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families – helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and you’ll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a resident’s family on the phone, you’ll do so with a sense of kindness, above anything else. You will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.
One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

- Higher than average pay rates
- Paid Enhanced DBS/PVG
- Free uniform
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Life assurance cover for all colleagues
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- First-rate working environment in a purpose-built luxury home
- Free onsite car parking and close to local transport links
- Refer a friend scheme

As a Senior Nurse you will lead a multi-disciplinary team to deliver a nurse led service and prevent hospital admissions. You will undertake medication rounds, dispense controlled medication, attend emergency response situations, assess patients, and undertake reception screening. You will contribute to our nursing strategy and vision to; Provide outstanding evidence based care to our patients, seeking out, listening to and acting on their feedback, so that care is personalised and informed by what matters to them. Deliver non-judgemental care that makes a real difference, as defined throughout our bespoke Health in Justice competency framework. Inspire excellence by forging strong links with our partners and stakeholders and providing a service that people can trust, feel safe within, and feel proud of. Promote best practice, clinical supervision, evidence based care and continuous quality improvement, embedding a culture of shared learning. Share knowledge, skills and expertise to ensure safe care, building strong multi-disciplinary teams and supporting each other to do a great job.

Children's Senior Residential Support Worker

£36,814 - £39,004 (this includes sleep in allowance)

Level 3 in Children & Young Peoples Workforce Diploma or Residential Care Required

Imagine if you could change someone's life. Being a Senior Residential Support Worker at A Wilderness Way means just that. Your skills and experience can truly transform our children’s lives. Our Senior Residential Support Workers go above and beyond to help children who have experienced a difficult past to forge positive pathways towards a brighter future.

• Annual Salary: £32914 - £35104 plus £3900 annual sleep in allowance

• Shift Pattern: You will work condensed shifts of two days on 4 days off including sleep ins on a set rolling rota.

• Holiday: 5.6 weeks annual leave per annum

• Additional leave: at 2 years and 5 years’ service

• Training Academy: An in-depth induction, six-month welcome program, and fully supported development opportunities

• Bonuses: You will be rewarded £1000 every time you successfully refer a friend

• Pension: Auto enrolment into our Company pension

• Recognition Awards: Our monthly Wilderness Heroes Awards celebrate your success

• Your Wellbeing: Excellent health and wellbeing benefits via Medicash, including an employee assistance programme; a cash back healthcare plan that offers discounts on optical, dental, and a range of complimentary therapies; 24/7 access to a virtual GP, and other lifestyle apps to support your wellbeing; discounted gym memberships

• Life Assurance: of 2 times annual salary

• Discounts: A range of discount schemes with access to savings on high street brands, restaurants, cinemas, and other leisure outlets, including local businesses following feedback from our employees

Main Responsibilities:

We pride ourselves on our sector-leading provision and our commitment to achieving the best possible outcomes for the children we look after. As such, we seek the highest calibre SRSW’s who truly have a passion for helping children, as well as the skills and personal qualities to lead others.

Reporting to the Assistant Manager, you will be the lead practitioner on shift. You will mentor, support and coach new team members and draw upon your extensive experience to manage any challenges that may arise. No two days are the same. If you enjoy problem-solving and have confidence in your ability to make a difference to a child's life, then please apply.

Our homes operate on a ratio of 2:1. You will work collaboratively with our education, therapy and outdoor teams as well as colleagues from the wider sector, keeping the children at the heart of all you do. You will have the support of a dedicated, compassionate, like-minded team, who are all committed to the achievement and wellbeing of both our children and everyone in the AWW community.

Key qualities that we look for:

You will already have achieved your Level 3 Diploma or equivalent in Children and Young People’s Workforce. Ideally you will have experience in the Residential Children's Services sector or have worked in a similar setting working with children with challenging behaviour.

This role offers a great work- life balance with our condensed working rota and sleep-ins, shifts start between 8am and 9am. Above all, we really want like-minded, passionate people who truly want to make a difference.

We are an equal opportunities employer and have a commitment to safeguarding children; we follow safer recruitment processes. All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland.

INDLP

Senior Health Care Assistant

Salary: £13 per hour
Location: Burntwood
Shift Pattern: 21 – 35 hours per week. Days & Nights including alternate weekends

Are you looking to take the next step in your Health care career? Are you an experienced Healthcare professional? KPI Care are looking to talk to you!

KPI Care are looking for a Senior Health Care Assistant to work permanently within a 34 bedded, busy dementia care home.
As a senior care assistant, you will be assisting with various different needs of the residents to provide the highest quality care whilst supervising and helping to lead a team alongside the Registered Manager. You will have experience working with a similar setting.

Shifts are a mixture of both days and nights. You must be flexible to work mixed shifts.

Responsibilities and Experience:

• Provide leadership towards the care staff
• Ensure the shift and service is run efficiently
• Medication administration and management
• Ability to manage, direct and lead a team
• Complete audits where needed
• Promote independence
• Understand person centred care
• Administration of medication

Benefits:

• Funded DBS
• Enhanced bank holiday rate
• Career development and qualifications
• Job security
• Blue Light Card membership
• Ongoing training

If you are interested in applying for this amazing opportunity or would like more information on the role, please email info@kpicare.co.uk and one of the team will be in touch.

To keep up to date with our latest vacancies, news and insights please follow us on LinkedIn: linkedin.com/company/kpi-care

KPI Care

#kpicare #healthcare #loveyourjob #nursing #registerednurse #clinicallead

INDCARE

Children's Senior Residential Support Worker

£36,814 - £39,004 (this includes sleep in allowance)

Level 3 in Children & Young Peoples Workforce Diploma or Residential Care Required

Imagine if you could change someone's life. Being a Senior Residential Support Worker at A Wilderness Way means just that. Your skills and experience can truly transform our children’s lives. Our Senior Residential Support Workers go above and beyond to help children who have experienced a difficult past to forge positive pathways towards a brighter future.

• Annual Salary: £32914 - £35104 plus £3900 annual sleep in allowance

• Shift Pattern: You will work condensed shifts of two days on 4 days off including sleep ins on a set rolling rota.

• Holiday: 5.6 weeks annual leave per annum

• Additional leave: at 2 years and 5 years’ service

• Training Academy: An in-depth induction, six-month welcome program, and fully supported development opportunities

• Bonuses: You will be rewarded £1000 every time you successfully refer a friend

• Pension: Auto enrolment into our Company pension

• Recognition Awards: Our monthly Wilderness Heroes Awards celebrate your success

• Your Wellbeing: Excellent health and wellbeing benefits via Medicash, including an employee assistance programme; a cash back healthcare plan that offers discounts on optical, dental, and a range of complimentary therapies; 24/7 access to a virtual GP, and other lifestyle apps to support your wellbeing; discounted gym memberships

• Life Assurance: of 2 times annual salary

• Discounts: A range of discount schemes with access to savings on high street brands, restaurants, cinemas, and other leisure outlets, including local businesses following feedback from our employees

Main Responsibilities:

We pride ourselves on our sector-leading provision and our commitment to achieving the best possible outcomes for the children we look after. As such, we seek the highest calibre SRSW’s who truly have a passion for helping children, as well as the skills and personal qualities to lead others.

Reporting to the Assistant Manager, you will be the lead practitioner on shift. You will mentor, support and coach new team members and draw upon your extensive experience to manage any challenges that may arise. No two days are the same. If you enjoy problem-solving and have confidence in your ability to make a difference to a child's life, then please apply.

Our homes operate on a ratio of 2:1. You will work collaboratively with our education, therapy and outdoor teams as well as colleagues from the wider sector, keeping the children at the heart of all you do. You will have the support of a dedicated, compassionate, like-minded team, who are all committed to the achievement and wellbeing of both our children and everyone in the AWW community.

Key qualities that we look for:

You will already have achieved your Level 3 Diploma or equivalent in Children and Young People’s Workforce. Ideally you will have experience in the Residential Children's Services sector or have worked in a similar setting working with children with challenging behaviour.

This role offers a great work- life balance with our condensed working rota and sleep-ins, shifts start between 8am and 9am. Above all, we really want like-minded, passionate people who truly want to make a difference.

We are an equal opportunities employer and have a commitment to safeguarding children; we follow safer recruitment processes. All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland.

INDLP