Total 57 Senior Executive level Customer Service job vacancies in Oxford, Oxfordshire, OX18 3NQ

Senior Care Assistant - Care Home

Hours: 36 hours per week

Salary: £14,29 per hour & other fantastic benefits

Location: Wallingford, OX10 9EG

ABOUT THE ROLE

As a Senior Care Assistant at a care home, you’ll look after the different needs of our client's residents to enable to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you’ll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that’s warm, welcoming and vibrant.

ABOUT YOU

You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join as a Senior Care Assistant. We’ll also need to see that you have specific knowledge of clinical care for the elderly. We’re looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You’ll have the opportunity to develop your career through ongoing training opportunities, so there’s no limit to how far you can go. Many of our client's Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our client's sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• ‘Employee of the Month’ rewards and ‘Long Service Awards’

And so much more!

If you’d like to use your people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.

Click to Apply!

Job Reference: CTNPO5348

Senior Care Assistant - Care Home

Hours: 36 hours per week

Salary: £14,29 per hour & other fantastic benefits

Location: Wallingford, OX10 9EG

ABOUT THE ROLE

As a Senior Care Assistant at a care home, you’ll look after the different needs of our client's residents to enable to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you’ll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that’s warm, welcoming and vibrant.

ABOUT YOU

You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join as a Senior Care Assistant. We’ll also need to see that you have specific knowledge of clinical care for the elderly. We’re looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You’ll have the opportunity to develop your career through ongoing training opportunities, so there’s no limit to how far you can go. Many of our client's Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our client's sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• ‘Employee of the Month’ rewards and ‘Long Service Awards’

And so much more!

If you’d like to use your people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.

Click to Apply!

Job Reference: CTNPO5348

Senior Care Assistant - Care Home

Hours: 36 hours per week

Salary: £14,29 per hour & other fantastic benefits

Location: Wallingford, OX10 9EG

ABOUT THE ROLE

As a Senior Care Assistant at a care home, you’ll look after the different needs of our client's residents to enable to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you’ll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that’s warm, welcoming and vibrant.

ABOUT YOU

You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join as a Senior Care Assistant. We’ll also need to see that you have specific knowledge of clinical care for the elderly. We’re looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You’ll have the opportunity to develop your career through ongoing training opportunities, so there’s no limit to how far you can go. Many of our client's Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our client's sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our ‘Refer a Friend’ bonus scheme
• ‘Employee of the Month’ rewards and ‘Long Service Awards’

And so much more!

If you’d like to use your people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.

Click to Apply!

Job Reference: CTNPO5348

Job Ref:IM&TS034

Salary Scale: Band 5 (£29,970 - £36,843 depending on experience)

Hours:37.5, Permanent

Members of the Service Desk team provide both face to face and remote user and system support, covering corporately approved systems, applications and hardware used OUH Digital IT Services & Support’s customer organisations. The post-holder will be responsible for the resolution of incidents involving information systems and related equipment.

The post-holder will be expected to act as the first point of contact for technical issues, resolving or re-routing support tickets as appropriate and according to service level agreements. The post-holder will need to pro-actively contribute to the increasing number of first-time fixes performed by the Service Desk and comply with all Service Desk procedures. Additionally, the post-holder will be expected to contribute towards the creation and maintenance of reports, technical procedure manuals, and standard operating procedures.

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please viewOUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.
• Investigate issues and other requests for support, determining the correct course of action to take.
• Work closely with senior colleagues, making modifications to system parameters, developing work-arounds, producing additional documentation and escalating requests as required.
• Carry out routine operations that control data processing, peripherals and communications and networking equipment. This includes start-up simple reconfiguration, shutdown and normal re-start procedures.
• Use the facilities of the tools and systems available, as directed, to monitor and report on regular activities which are subject to Service Level Management processes, Service Level Agreements or Operational Level Agreements.
• Assist users in making more effective use of desktop systems, products and services.
• Provide an effective interface between users and service providers including external commercial suppliers where applicable.
• Interprets technical or procedure manuals on the behalf of non-technical users and provide routine training in normal usage of systems, products and services, providing information on the full range of capabilities.
• Ensure effective communication to users and IM&T Services’ staff when new processes have been agreed and signed off by IM&T Services senior management.
• Actively promotes and identifies opportunities to maximise use of resources and streamlining of processes.
• Contribute to trouble-shooting team activities providing teaming resources and leadership.
• Ensure that professional integrity is undertaken at all times.

For further information and prior to your application, please refer to the attached job description and person specification.


This advert closes on Monday 9 Dec 2024

Proud member of the Disability Confident employer scheme

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Senior Mental Health Support Worker - £26,500 - £29,500 per annum (Salaries vary depending on experiences)

Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings and weekends.

Service – Rowan House, Littlemore.

What You’ll Be Doing:

Response is looking for an enthusiastic, caring person to join their dedicated team at Rowan House. Rowan House is home to 25 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others.

As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.

Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.

Overall job responsibility: Further detail can be viewed in the Job Description.


Lead shifts, delegating set diarised and daily tasks
Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered.
Ensure all staff are completing relevant health and safety tasks
Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training.
Work within a One Team Approach and ensure this culture permiates through out the team and lead by example.
Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team.
Undertake assessments of referrals and attend regular assessment and risk management training.
Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
Ensure risk is continuously assessed and risk management plans are kept up to date
Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People
Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities.


The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:


GCSE’s in English and Maths (or equivalent)
A commitment to undertake continual personal development.
Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require.
An understanding of current approaches to mental health practice.
Have good knowledge of how to support with referrals and assessments
An understanding of equality, diversity and inclusion issues impacting people’s lives.
IT literate with experience using MS Office packages.
Good communication skills, written, verbal and listening.
A genuine interest in mental health and well-being with a commitment to delivering Response's mission.


What We Offer:


25 days annual leave and standard bank and public holidays.
Blue Light card and other discounted shopping.
Employee Assistant Programme - with access to free counselling.
Cycle to Work Scheme (after probation)
Enhanced family friendly leave.
Professional qualification sponsorship and study leave.
£500 refer a friend bonus scheme.
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS.
Free flu jabs.
Free DBS application.


You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date – 06/01/2024.

All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK – Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Senior Mental Health Support Worker - £26,500 - £29,500 per annum (Salaries vary depending on experiences)

Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings & weekends.

Service – Morrell Crescent, Littlemore.

What You’ll Be Doing:

Response is looking for an enthusiastic, caring person to join their dedicated team at Morrell Crescent. Morrell Crescent is home to 37 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others.

As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.

Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.

Overall job responsibility: Further detail can be viewed in the Job Description.


Lead shifts, delegating set diarised and daily tasks
Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered.
Ensure all staff are completing relevant health and safety tasks
Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training.
Work within a One Team Approach and ensure this culture permiates through out the team and lead by example.
Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team.
Undertake assessments of referrals and attend regular assessment and risk management training.
Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
Ensure risk is continuously assessed and risk management plans are kept up to date
Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People
Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities.


The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:


GCSE’s in English and Maths (or equivalent)
A commitment to undertake continual personal development.
Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require.
An understanding of current approaches to mental health practice.
Have good knowledge of how to support with referrals and assessments
An understanding of equality, diversity and inclusion issues impacting people’s lives.
IT literate with experience using MS Office packages.
Good communication skills, written, verbal and listening.
A genuine interest in mental health and well-being with a commitment to delivering Response's mission.


What We Offer:


25 days annual leave and standard bank and public holidays.
Blue Light card and other discounted shopping.
Employee Assistant Programme - with access to free counselling.
Cycle to Work Scheme (after probation)
Enhanced family friendly leave.
Professional qualification sponsorship and study leave.
£500 refer a friend bonus scheme.
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS.
Free flu jabs.
Free DBS application.


You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date –

All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK – Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

About The Home...

Welcome to Oxford Manor Care Home in Oxfordshire, a luxury haven located just two miles from the railway town of Didcot and gateway to the Science Vale. Our state-of-the-art residence is situated on the edge of this picturesque village of Harwell, with glorious views of the surrounding countryside. Visitors can easily reach us from the A34, and there is a local bus stop just a few minutes’ walk away. The Home also benefits from being near the Great Western Park Development area.

Each of our en-suite wet room bedrooms is decorated to the highest standard, offering Residents the chance to enjoy pure comfort and tranquillity. Our dedicated team embraces person-centred care, empowering Residents to live the life they choose while taking care of all their wellbeing needs.

Your Responsibilities...


Working with Residents’ and families to deliver high level person-centered care.
Being a key worker/Manager to the Care staff on shift, whilst providing the highest standard of hands-on care
Liaising with other health professionals and relatives to achieve the best outcome for each Resident.
Maintaining a safe environment for staff, Residents, and visitors according to Health and Safety and CQC requirements whilst always maintaining thorough and up to date records on each Resident.


The day shift is: 08:00 - 20:00

Our Values…

Care: Do you strive to provide the highest standard of person-centred care?
Compassion: Are you kind and empathetic?
Courage: Are you driven to progress?
Communication: Do you consider yourself a good all round communicator?
Commitment: Are you passionate about excellent care?
Competence: Are you able to work well within a team but also on your own initiative?

In Return we can offer...


Free DBS check
Competitive pay rates
Flexible pay
Paid Family Leave
A fantastic working environment
Free uniform
Professional training and ongoing career progression


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Care | Compassion | Courage | Communication | Commitment | Competence

PRI3

About The Home...

Welcome to Oxford Manor Care Home in Oxfordshire, a luxury haven located just two miles from the railway town of Didcot and gateway to the Science Vale. Our state-of-the-art residence is situated on the edge of this picturesque village of Harwell, with glorious views of the surrounding countryside. Visitors can easily reach us from the A34, and there is a local bus stop just a few minutes’ walk away. The Home also benefits from being near the Great Western Park Development area.

Each of our en-suite wet room bedrooms is decorated to the highest standard, offering Residents the chance to enjoy pure comfort and tranquillity. Our dedicated team embraces person-centred care, empowering Residents to live the life they choose while taking care of all their wellbeing needs.

Your Responsibilities...


Working with Residents’ and families to deliver high level person-centered care.
Being a key worker/Manager to the Care staff on shift, whilst providing the highest standard of hands-on care
Liaising with other health professionals and relatives to achieve the best outcome for each Resident.
Maintaining a safe environment for staff, Residents, and visitors according to Health and Safety and CQC requirements whilst always maintaining thorough and up to date records on each Resident.


The night shift is: 20:00 - 08:00


Our Values…

Care: Do you strive to provide the highest standard of person-centred care?
Compassion: Are you kind and empathetic?
Courage: Are you driven to progress?
Communication: Do you consider yourself a good all round communicator?
Commitment: Are you passionate about excellent care?
Competence: Are you able to work well within a team but also on your own initiative?

In Return we can offer...


Free DBS check
Competitive pay rates
Flexible pay
Paid Family Leave
A fantastic working environment
Free uniform
Professional training and ongoing career progression


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Care | Compassion | Courage | Communication | Commitment | Competence

PRI3

Senior Care Assistant (Nights) based at The Homestead, Carterton

Available Hours:

Various hour's available full time - 38.5 hours

Salary £14.40 per hour

Please note we are only accepting candidates currently living within a 45-minute commute of the Care Home

Are you passionate about helping people? Are you warm and compassionate? Are you looking to join a company who cares for their staff? If so, we want to hear from you!

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people. Plus, much more!

In addition to a highly competitive salary, we offer a lot more:

• 20 days holiday (excluding bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About the role

As a Senior Care Assistant at MHA, you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different, and you'll have the opportunity to use your leadership and people skills to make a real difference.

For more information about the role please review the attached job description.

About the home

The Homestead care home in Carterton

Finding the right care home can be a difficult journey for any family. But with The Homestead care home in Carterton, you'll find more than a picturesque rural setting. Because you'll also meet a caring local team that's here to help you make the best possible choice.

Join us and you'll quickly see why people say we feel like a second family. You'll understand that our team simply won't compromise in the quality of their support. The Homestead is located in beautiful grounds, in a quiet residential area of Carterton, with local shops and the lovely Kilkenny Lane County Park just a short walk away. And you'll feel the charitable ethos, along with the spirituality and warmth that flows through every MHA home.

Above all, we hope you'll see how the support and surroundings of The Homestead care home in Carterton could welcome a new lease of life for those we care for - with wellbeing, friendship and respect at its heart.

For more information about the home, please click here

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care. You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative.

To apply please email or visit mha.org.uk

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Audit & Accounts Senior
Location: Oxfordshire
Contract: Permanent
Rate: £35,000 - £45,000 per annum
Start Date: Flexible
*Hybrid - 60% in office*
Contact: greg.waite@servicecare.org.uk

Job Description
Service Care Solutions are currently recruiting on behalf of a Top 100 Accountancy in Oxfordshire for an Audit & Accounts Senior/Semi-Senior to join the team on a permanent basis. This is an exciting opportunity for a newly/part-qualified ACA/ACCA accountant to join a rapidly-growing Chartered Accountancy and rise through the ranks. The firm have a wide-ranging client base and have multiple areas of specialism for professionals to tailor their services to.

Main Responsibilities

• Support partners and managers in the Corporate Department to deliver quality service to clients with compliance and planning matters.
• Manage and deliver ad hoc projects and assignments.
• Review and prepare client accounts, tax or VAT-based work from information supplied by clients to the required standards.
• Undertake remuneration planning exercises.
• Complete and supervise Audit assignments at a client site or remotely.
• Assist with higher-level, technical client audit, accounts, and taxation compliance work for corporate clients.
• Finalise paperwork for dispatch to clients and HMRC in a timely manner meeting required deadlines and quality.
• Liaise with clients to obtain relevant information for their accounts, acting in a proactive way and ensuring attention to details and effective questioning of client.

Candidate Criteria

• ACA/ACCA Qualified or Part-Qualified with significant experience
• Minimum of 2 years of proven accounts/audit experience within a practice environment
• Experience with cloud accounting software such as Xero is desirable
• Strong client management skills with the ability to manage workload effectively
• Great communication skills and ability to work professionally and adapt to any team fit.

If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

This is an exciting full-time opportunity for an experienced IT professional to play a crucial role in the delivery of technical IT support at St Edward’s.

As a Senior IT User Support Officer, you will be responsible for overseeing the 1st line IT support staff and ensuring that the highest levels of customer service and communication are maintained. The role is also responsible for providing second line and desk side support.

You will also be responsible for:

· Managing logistics, prepping and deploying devices for exams

· Ensuring exams requiring IT services are appropriately supported

· Managing boarding house e-boards, 8×8 cloud phones and our e-stream video library

· Assisting with network troubleshooting and projects

· Assisting users remotely or in person, providing effective desktop and second line support

· Monitoring the helpdesk system to ensure that calls are appropriately recorded and escalated as required

· Maintaining the IT department’s intranet pages

· Managing the client (desktop, laptop and tablet etc) operating system

About you

We are looking for a dynamic and innovative individual with previous experience of working in a similar role.

You will possess an understanding of IT systems infrastructure and general user applications, client systems configuration and printer hardware and support.

Working knowledge of SCCM and Active Directory (Premise and Azure) is essential, along with an understanding of MS Office 365 and Windows 10 or later operation systems.

In return, St. Edward’s can offer a variety of benefits including:

· Managing logistics, prepping and deploying devices for exams

· Ensuring exams requiring IT services are appropriately supported

· Managing boarding house e-boards, 8×8 cloud phones and our e-stream video library

· Assisting with network troubleshooting and projects

· Assisting users remotely or in person, providing effective desktop and second line support

· Monitoring the helpdesk system to ensure that calls are appropriately recorded and escalated as required

· Maintaining the IT department’s intranet pages

· Managing the client (desktop, laptop and tablet etc) operating system

As a member of the team in this enhanced role support and work closely with registered practitioners to deliver a high standard of care to patients, families and their carers in a safe and supportive environment without the need for direct supervision. To work as part of the wider team in developing and maintaining services provided to patients and contribute to the safe, efficient and smooth running of the ward/clinical area or department. This will be undertaken whilst maintaining the dignity and privacy of all patients and respect their right to confidentiality. To complete and maintain on an ongoing basis a generic and specific portfolio of clinical competencies and/or Care Certificate as required. To be motivated in order to review progress with Manager at regular intervals through the appraisal process. Understand own level of responsibility, scope of practice and accountability and at all times act within own capabilities.

We have an exciting opportunity for a Band 3 Senior Nursing Assistant to join our expanding team!

Wytham ward is a brand new elective surgical department based at the Churchill Hospital, covering three clinical specialties: Colorectal, Breast and Gynae-Oncology. This broad spectrum of patients provides you with the opportunity to build a wide range of skills and knowledge upon which to construct your health career, whilst working within a nationally recognised centre for management of complex colorectal diseases.

We are a diverse and motivated team seeking enthusiastic personalities and motivated new colleagues. As a senior nursing assistant, you will be expected to lead the nursing support team, training new starters and apprentices, supporting colleagues through their care certificate, and driving forward change and maintenance of ward standards.

Please feel free to come and visit the ward and look around by appointment.

Please contact the ward sister, Kathryn Paton, to arrange an informal visit on Tel 01865 235356.

Your duties will include caring for medical and surgical patients, helping them with their daily personal care needs, manual handling, and monitoring their clinical condition, working in close link with our registered nurses to ensure the delivery of top level care.

Benefitting from excellent staffing ratios, we are able to offer an extremely supportive environment, and I am passionate about building a strong team, with a focus upon your individual professional development and educational needs.

We utilise a self-rostering system to plan our shift patterns, giving you the flexibility and freedom to manage your own work-life balance!

In our recent Friends and Family survey, 100% of our patients reported that they would recommend our department; come and work with us as we deliver excellent care to our vulnerable and complex patients!

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

As a member of the team in this enhanced role support and work closely with registered practitioners to deliver a high standard of care to patients, families and their carers in a safe and supportive environment without the need for direct supervision.

To work as part of the wider team in developing and maintaining services provided to patients and contribute to the safe, efficient and smooth running of the ward/clinical area or department. This will be undertaken whilst maintaining the dignity and privacy of all patients and respect their right to confidentiality.

To complete and maintain on an ongoing basis a generic and specific portfolio of clinical competencies and/or Care Certificate as required.

To be motivated in order to review progress with Manager at regular intervals through the appraisal process. Understand own level of responsibility, scope of practice and accountability and at all times act within own capabilities.


This advert closes on Monday 25 Nov 2024

Proud member of the Disability Confident employer scheme

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Senior Mental Health Support Worker - £26,500 - £29,500 per annum (Salaries vary depending on experiences)

Hours – 37 hours per week, Monday - Friday. Occasional evening & weekends.

Service – Transitional Support/Oxford.

What You’ll Be Doing:

The Transitional Support team are looking for an enthusiastic and motivated individual to join their team. The team focuses on providing care, 5 days a week, for clients in both (staffed projects and houses out in the community) shared houses and flats, creating a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future. The position will require occasional evening and weekend work as required in accordance with the shift rota.

As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.

Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services.

Overall job responsibility: Further detail can be viewed in the Job Description.


Lead shifts, delegating set diarised and daily tasks
Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered.
Ensure all staff are completing relevant health and safety tasks
Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training.
Work within a One Team Approach and ensure this culture permiates through out the team and lead by example.
Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team.
Undertake assessments of referrals and attend regular assessment and risk management training.
Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation.
Ensure risk is continuously assessed and risk management plans are kept up to date
Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People
Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities.


The Successful Applicant:

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential criteria:


GCSE’s in English and Maths (or equivalent)
A commitment to undertake continual personal development.
Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require.
An understanding of current approaches to mental health practice.
Have good knowledge of how to support with referrals and assessments
An understanding of equality, diversity and inclusion issues impacting people’s lives.
IT literate with experience using MS Office packages.
Good communication skills, written, verbal and listening.
A genuine interest in mental health and well-being with a commitment to delivering Response's mission.


What We Offer:


33 days annual leave (inclusive of bank holidays)
Blue Light card and other discounted shopping
Employee Assistance Plan - with access to free counselling
Cycle to Work Scheme (after probation)
Enhanced family friendly leave
Flexible and agile working opportunities (role dependent)
Professional qualification sponsorship and study leave
£500 refer a friend bonus scheme
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS
Free flu jabs
Free DBS application


You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients.

If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing Date - 23/12/2024.

All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK – Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

ABOUT THE ROLEAs a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.