Total 22 Senior Executive level Customer Service job vacancies in Nuneaton, Warwickshire, CV11 4DZ

Sales Support Executive -Full-time
Pay: From £30,000 - £35,000per year. Negotiable depending on experience level
Shift:
· 8-hour shift, 8:30 am to 4:30pm (Hours subject to change depending on role needs upon date of hire)
Supplemental Pay:
· Bonus opportunities

The Sales Support Executive is responsible for working collaboratively in a team-oriented environment to provide the highest level of customer satisfaction, while maintaining speed and accuracy to secure orders. My client is a growing business looking for key team members to take the company to the next level.

Day To Day Duties:

• Handle inbound / outbound phone activity to assist architects, designers, custom home builders, general contractors, and building material distributors with consultative feedback on their relevant projects
• Provide customers with technical product knowledge and upsell them on our product offerings and end-to-end custom solutions.
• Respond to customers inquiries about their order updates, lead times, and transit times.
• Work through any customer service related issues, such as product issues/damage, unsatisfactory turnaround times, transit damage, etc, all whilst being able to ensure the customer of a positive experience. You may work directly with the sales/production/transit team to identify issues and come up with solutions for the customer.
• Assist the inside sales team in qualifying all of the details of projects and orders and guide customers through the buying process
• Support generating quotes and review drawing documents as needed to finalise orders

Required Skills:
· Professional high-energy, fast-paced, focused
· Proactive selling skills
· Fanatical customer service skills
· Effective communication skills
· Advanced computer skills

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Benefits:
Free uniform
Salary enhancements for overtime
Career progression
Competitive rates of pay
Excellent training, ongoing professional development and defined career opportunities once working with us
28 days annual leave (pro rata)
Refer a friend scheme
Excellent recognition schemes such as ‘Care Awards’
Blue Light Card
Salary Advance Scheme- providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing. Would you like the opportunity of being part of a team at the beginning of a care home’s journey; building its reputation as a leader in residential nursing care, establishing a culture of positivity and inclusivity and really stamp your mark?
We are looking for senior carers for our new 67 bedded home specialising in Care for the elderly, dementia and nursing for 33 to 44 hours per week.
This is an exciting and varied role, which includes the following duties:
MAIN RESPONSIBILITIES- indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.
Assisting residents with all personal care
Medication rounds
Writing up the daily notes at the end of the shift
Ensuring that all changes have been noted and where required communicated to the appropriate person by either writing in the unit or the managers communication book
Helping with admissions as requested by the Unit Manager
Checking in of new medication
Assisting the Unit Manager in inducting new care staff
Assisting the Unit Manager in reviewing Care plans if requested
Ensure that you and others follow the key worker procedure
Checking of any wounds or injuries and completing the daily body map forms.
Updating and communicating with families.
Communication with other health professionals.
Attending Monthly Senior staff meetings led by the Care Home Manager.
Attending any emergency bell situations where you will assess and treat the resident accordingly. This includes falls, skin wounds and dressing changes.
Administering Insulin to residents that require it.
Reviewing of resident’s plan of care file on a monthly basis.
Check and monitor poorly or high risk residents closely throughout your shift.
Delegating tasks and duties to your team of care staff
When on shift you are part of the team complement and as such are required to help and assist with all aspects of residents care
When running a shift; please see extra responsibilities below:
Undertaking tasks requested by the Unit Manager on the previous shift
Handing over to the next shift
Writing any changes in medication or changes to residents care
Leaving detailed accounts of any new instructions or information for the next day or shift for all staff
All falls, complaints and emergency situations will be reported to the main office and on the unit
Manage the staff team for the shift including break times
Contact Doctor, District Nurses or any other health professional if a residents condition causes immediate concern
QUALIFICATIONS REQUIRED: NVQ (Adult) Level 2 or above OR equivalent. Must be in the process of completing NVQ (Adult) Level 3.
Experience: Senior Care Role or Team Leader: 1 year (required)
Satisfactory enhanced DBS Check and where applicable a check against the DBS First List
Note: No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
This position is subject to proven eligibility to work in the UK and a satisfactory enhanced DBS in the event of a successful application.
Staff may be required to wear PPE including masks. Staff may be required to undergo regular LFT and PCR testing in accordance to government guidelines at the time.

Benefits:
Free uniform
Salary enhancements for overtime
Career progression
Competitive rates of pay
Excellent training, ongoing professional development and defined career opportunities once working with us
28 days annual leave (pro rata)
Refer a friend scheme
Excellent recognition schemes such as ‘Care Awards’
Blue Light Card
Salary Advance Scheme- providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing. Would you like the opportunity of being part of a team at the beginning of a care home’s journey; building its reputation as a leader in residential nursing care, establishing a culture of positivity and inclusivity and really stamp your mark?
We are looking for senior carers for our new 67 bedded home specialising in Care for the elderly, dementia and nursing for 33 to 44 hours per week.
This is an exciting and varied role, which includes the following duties:
MAIN RESPONSIBILITIES- indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.
Assisting residents with all personal care
Medication rounds
Writing up the daily notes at the end of the shift
Ensuring that all changes have been noted and where required communicated to the appropriate person by either writing in the unit or the managers communication book
Helping with admissions as requested by the Unit Manager
Checking in of new medication
Assisting the Unit Manager in inducting new care staff
Assisting the Unit Manager in reviewing Care plans if requested
Ensure that you and others follow the key worker procedure
Checking of any wounds or injuries and completing the daily body map forms.
Updating and communicating with families.
Communication with other health professionals.
Attending Monthly Senior staff meetings led by the Care Home Manager.
Attending any emergency bell situations where you will assess and treat the resident accordingly. This includes falls, skin wounds and dressing changes.
Administering Insulin to residents that require it.
Reviewing of resident’s plan of care file on a monthly basis.
Check and monitor poorly or high risk residents closely throughout your shift.
Delegating tasks and duties to your team of care staff
When on shift you are part of the team complement and as such are required to help and assist with all aspects of residents care
When running a shift; please see extra responsibilities below:
Undertaking tasks requested by the Unit Manager on the previous shift
Handing over to the next shift
Writing any changes in medication or changes to residents care
Leaving detailed accounts of any new instructions or information for the next day or shift for all staff
All falls, complaints and emergency situations will be reported to the main office and on the unit
Manage the staff team for the shift including break times
Contact Doctor, District Nurses or any other health professional if a residents condition causes immediate concern
QUALIFICATIONS REQUIRED: NVQ (Adult) Level 2 or above OR equivalent. Must be in the process of completing NVQ (Adult) Level 3.
Experience: Senior Care Role or Team Leader: 1 year (required)
Satisfactory enhanced DBS Check and where applicable a check against the DBS First List
Note: No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
This position is subject to proven eligibility to work in the UK and a satisfactory enhanced DBS in the event of a successful application.
Staff may be required to wear PPE including masks. Staff may be required to undergo regular LFT and PCR testing in accordance to government guidelines at the time.

Senior Care Assistant (Days) based at Homewood, Royal Leamington Spa

Please note we are only accepting candidates currently living within a 10-mile radius of the Care Home

Available Hours:

Permanent - Full Time - 39 hours per week.

About the role

As a Senior Care Assistant at MHA you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different and you'll have the opportunity to use your leadership and people skills to make a real difference.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. Maintaining accurate records, time management and prioritising tasks will also be strengths. So, if you have the ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we'd love to hear from you.

For more information about the role please review the attached job description.

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave.
• Pension.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

To apply, please email or visit our website mha.org.uk

About the home

We provide personalised residential care for our 50 residents, in purpose-built, en suite accommodation, located in the leafy suburbs of Leamington Spa.

For more information about the home, please click here

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Package Description: Shift Pattern:20:00pm -08.00am including alternate weekends At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, support your career developmentand offer a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We areseekingacompassionate,enthusiastic,and dedicatedindividualto join ourfriendly, award-winning team asSeniorCare Assistant. ABOUT THE ROLE Your focus asaSeniorCare Assistant will be tosupport and work alongside the Care team todeliverhigh standardsof personal care, providing a safe, caring, innovative, open,supportive,andinclusive environmentfor residents,visitorsand staff. Other responsibilitieswillinclude: Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation. Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations. Supportingresidents with their medication requirements. Undertakingstaff supervisions and supportingstaff with their development whererequired. Actingas a key point for contact with residents, theirrelativesand visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are actedupon,and concerns or complaints are escalated. ABOUT YOU To besuccessfulin your application, youwill live our values of caring, supportive, honest,respectful,and accountable in all that you do. Our ideal candidatemust: Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment. Have the ability tocommunicate effectively both verbally and in writing. Have a positive attitude to both supporting and nurturing residents and staff. Be responsive and flexible to cover a range of responsibilities. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later yearsof our residents lives should be as enriching as any other. Our vision of creating meaningful livestogether is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilstestablishingourselves as the preferred choice forresidents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline, depending on the volume of applications received and business needs.

Package Description: Shift Details:12 hours shift At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, support your career developmentand offer a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We areseekingacompassionate,enthusiastic,and dedicatedindividualto join ourfriendly, award-winning team asSeniorCare Assistant. ABOUT THE ROLE Your focus asaSeniorCare Assistant will be tosupport and work alongside the Care team todeliverhigh standardsof personal care, providing a safe, caring, innovative, open,supportive,andinclusive environmentfor residents,visitorsand staff. Other responsibilitieswillinclude: Monitoringthe wellbeing of each resident, being aware of any changeimpactingon care and care plans, ensuring that new needs aremet,and written records are amended to reflect any variation. Beinginvolved in the person-centred care planning process, by implementing,monitoring,and undertaking monthly evaluations. Supportingresidents with their medication requirements. Undertakingstaff supervisions and supportingstaff with their development whererequired. Actingas a key point for contact with residents, theirrelativesand visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are actedupon,and concerns or complaints are escalated. ABOUT YOU To besuccessfulin your application, youwill live our values of caring, supportive, honest,respectful,and accountable in all that you do. Our ideal candidatemust: Have an NVQ 3 or equivalent in care for care homes. Have 2 years experience working in similar care environment. Have the ability tocommunicate effectively both verbally and in writing. Have a positive attitude to both supporting and nurturing residents and staff. Be responsive and flexible to cover a range of responsibilities. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later yearsof our residents lives should be as enriching as any other. Our vision of creating meaningful livestogether is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilstestablishingourselves as the preferred choice forresidents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline, depending on the volume of applications received and business needs.

Do you have positive values along with commitment and expertise so that you can make a difference to the lives of individuals with learning disabilities in the Warwick area?

Napton House (Wharf Street) is a large, modern building comprising of 15 flats providing Supported Living opportunities for people with a learning disability, physical disability, complex needs and autism. We pride ourselves on being able to offer unique and individualised person centred active support services that are stimulating, enjoyable and motivational. Our aim is to support people with learning disabilities and associated needs to explore life opportunities, build and develop upon their unique skills, promote choice and independence, and achieve what is important to them.

We are looking for a knowledgeable, resourceful and energetic senior support worker who will work alongside the supported living manager in achieving our aims. You must be enthusiastic about the provision of services for individuals and have a good insight into current thinking and practice in the field.

You must have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will also have skills in the assessment of needs along with positive and proactive risk management so that support planning for individuals demonstrates an active and fulfilling life with an emphasis on a ‘can do’ approach. You will have a choice of weekly or monthly pay.

Vacancy Reference Number: 72674
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme.

Do you have positive values along with commitment and expertise so that you can make a difference to the lives of individuals with learning disabilities in the Warwick area?

Napton House (Wharf Street) is a large, modern building comprising of 15 flats providing Supported Living opportunities for people with a learning disability, physical disability, complex needs and autism. We pride ourselves on being able to offer unique and individualised person centred active support services that are stimulating, enjoyable and motivational. Our aim is to support people with learning disabilities and associated needs to explore life opportunities, build and develop upon their unique skills, promote choice and independence, and achieve what is important to them.

We are looking for a knowledgeable, resourceful and energetic senior support worker who will work alongside the supported living manager in achieving our aims. You must be enthusiastic about the provision of services for individuals and have a good insight into current thinking and practice in the field.

You must have skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for the people we support. You will also have skills in the assessment of needs along with positive and proactive risk management so that support planning for individuals demonstrates an active and fulfilling life with an emphasis on a ‘can do’ approach. You will have a choice of weekly or monthly pay.

Vacancy Reference Number: 72660
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme.

Senior Support Worker

Town Bulkington Bedworth £12.45ph

Typical Shifts are Mon-Sun 8am-3pm and 3pm-10pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our supported living service Weaver House in Bulkington. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Nursing Associate or Senior Support Worker RISE - Band 4

Full time, permanent posts

Think family outreach team is part of an exciting piolet project to develop an enhanced day provision for children, young people and their families within the crisis pathway

The post holder will work as part of the Think Family Outreach Team with the aim to support children, young people and their families who are in emotional distress and either at risk of requiring crisis intervention from Crisis and Home Treatment Team (CRHTT) or Acute Hospital Settings. The clinical offer is tailored to suit each individual young person/family's needs and focus on empowerment and skills

The post holder will provide clinical assistance and support to the professional qualified staff in the delivery of a range of Psychoeducation interventions to support the crisis management and recovery.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

The service received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services, we see on average around 5,000 patients every day.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.


This advert closes on Monday 10 Jun 2024

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

We're seeking a Senior Childrens Home Residential Care Practitioner to become part of a dynamic team for a Warwickshire local authority, working at their newly established Children's Home in Leamington Spa.
As a Senior Children's Residential Care Practitioner, you'll play a crucial role in the lives of young people. You'll work directly with them on a daily basis, building strong relationships with both the children and their families, and providing a safe and nurturing environment to help them achieve their goals. That's why we're seeking individuals who are genuinely committed to making a difference. Whether you've always dreamed of working with young people or you're considering a career change, this could be the perfect opportunity for you.

Salary: £31,364.00 - £33,945.00 per annum + additional pay for unsociable hours and sleep-ins.
Contractual hours: Full time working 37 hours, rota based
Region: Stratford-on-Avon

As a Senior Children's Residential Practitioner, your responsibilities will include:

• Ensuring the quality of day-to-day care, administration, and organisation of the Children's Home, while adhering to care plans for Children and Young People.
• Compliance with all statutory regulations, additional instructions, and best practices, with meticulous maintenance of records.
• Promotion and maintenance of positive anti-discriminatory and anti-racist practices.

Requirements:

• Relevant Minimum of 3 years' experience of demonstrably effective work with children and families in a voluntary or professional setting, preferably in a residential children's Home, coupled with delivery of specialist intervention and partnership work.
• A Relevant Child and family qualification to Level 3 with evidence of substantial experience as a family support worker or a NVQ Level Four or equivalent qualification in a relevant Child & Family subject or commitment to undertake the QCF qualification within 6 months of being in post.
• Level of expertise in an area of children, family and parenting, gained through qualification or substantial work experience. An understanding of family dynamics and child development

The role will require shift working including working some weekends, evenings, sleeping in the home and being on call.

Benefits:
The opportunity to care for Warwickshire's children.
Joining an authority with a "Good" Ofsted rating.
Competitive compensation.
Comprehensive training.
Funding for a QCF qualification.
Access to an employment assistance program, including counseling and support.
Clear career progression pathways.
Rotas with dedicated senior shift leads and on-call support.

Please contact Kat at Service Care Solutions on 01772208964 or send your CV to kat.shah@servicecare.org.uk if you would like to apply.

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Benefits:
Free uniform
Enhanced rates of pay for overtime/ Bank holidays
Career progression
Competitive rates of pay
Excellent training, ongoing professional development and defined career opportunities once working with us
28 days annual leave (pro rata)
Refer a friend scheme
Excellent recognition schemes such as ‘Care Awards’
Blue Light Card
Salary Advance Scheme- providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing. Would you like the opportunity of being part of a team at the beginning of a care home’s journey; building its reputation as a leader in residential nursing care, establishing a culture of positivity and inclusivity and really stamp your mark?
We are looking for senior carers for our new 64 bedded home specialising in Care for the elderly, dementia and nursing for 33 to 44 hours per week.
This is an exciting and varied role, which includes the following duties:
MAIN RESPONSIBILITIES- indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.
Assisting residents with all personal care
Medication rounds
Writing up the daily notes at the end of the shift
Ensuring that all changes have been noted and where required communicated to the appropriate person by either writing in the unit or the managers communication book
Helping with admissions as requested by the Unit Manager
Checking in of new medication
Assisting the Unit Manager in inducting new care staff
Assisting the Unit Manager in reviewing Care plans if requested
Ensure that you and others follow the key worker procedure
Checking of any wounds or injuries and completing the daily body map forms.
Updating and communicating with families.
Communication with other health professionals.
Attending Monthly Senior staff meetings led by the Care Home Manager.
Attending any emergency bell situations where you will assess and treat the resident accordingly. This includes falls, skin wounds and dressing changes.
Administering Insulin to residents that require it.
Reviewing of resident’s plan of care file on a monthly basis.
Check and monitor poorly or high risk residents closely throughout your shift.
Delegating tasks and duties to your team of care staff
When on shift you are part of the team complement and as such are required to help and assist with all aspects of residents care
When running a shift; please see extra responsibilities below:
Undertaking tasks requested by the Unit Manager on the previous shift
Handing over to the next shift
Writing any changes in medication or changes to residents care
Leaving detailed accounts of any new instructions or information for the next day or shift for all staff
All falls, complaints and emergency situations will be reported to the main office and on the unit
Manage the staff team for the shift including break times
Contact Doctor, District Nurses or any other health professional if a residents condition causes immediate concern
QUALIFICATIONS REQUIRED: NVQ (Adult) Level 2 or above OR equivalent. Must be in the process of completing NVQ (Adult) Level 3.
Experience: Senior Care Role or Team Leader: 1 year (required)
Satisfactory enhanced DBS Check and where applicable a check against the DBS First List
Note: No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.
This position is subject to proven eligibility to work in the UK and a satisfactory enhanced DBS in the event of a successful application.
Staff may be required to wear PPE including masks. Staff may be required to undergo regular LFT and PCR testing in accordance to government guidelines at the time.

Your career progression as a Senior Care Assistant could be right around the corner at Acorn Lodge Care Home in Nuneaton. The home is looking for an experienced team member like you to deliver high quality care to our residents and bring a smile to their faces every day. This is your opportunity to shine and really make a difference to the lives of others by showing your experience and warmth.

You will monitor the wellbeing of each resident, providing medication support, person centred-care and be involved in the care planning process, always promoting independence and well-being by ensuring that residents’ personal, psychological and social care needs are met.

Your team will be extremely important too. You will undertake staff supervisions and support of team members’ development, always looking to demonstrate our values of being Proud, Supportive and Caring.

Your Money - Great Team Players Need Great Rewards

• £ 11.96 per hour
• Enhanced pay options
• Hastee Pay - providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing
• Holiday pay and holiday-type benefits through employee discount scheme
• Workplace Pension
• Refer a Friend payments
• Free DBS, free uniform
• Paid e-learning and training
• Long service awards and recognition
• Career development with salary increases
• Staff wellbeing strategy

Your Working Life

• Flexibility - We can offer a range of shift patterns that best fit around your family. Let us know what hours you are looking for and we will do our best to accommodate you
• A career development pathway and support with qualifications – linked with increases in salary
• Advanced senior carer programme - accredited City and Guilds
• A comprehensive and supportive induction programme to ensure confidence and competence

Avery #OneFamily Well-being Programme

• Blue Light Card - Employee discounts scheme for a wide range of retailers, restaurants and days out
• Daily staff celebrations
• Staff well-being committees
• Mental health first aiders for staff
• Apprenticeship programme
• Managing Director award and Avery Awards

Senior Care Assistant (Nights) based at Homewood, Royal Leamington Spa

Available Hours:

Permanent - Full Time - 39 hours per week.

We are only accepting applicants that live within a 30 minute commute from the care home.

About the role

As a Senior Care Assistant at MHA you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different and you'll have the opportunity to use your leadership and people skills to make a real difference.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. Maintaining accurate records, time management and prioritising tasks will also be strengths. So, if you have the ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we'd love to hear from you.

For more information about the role please review the attached job description.

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave.
• Pension.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

To apply, please email or visit our website mha.org.uk

About the home

We provide personalised residential care for our 50 residents, in purpose-built, en suite accommodation, located in the leafy suburbs of Leamington Spa.

For more information about the home, please click here

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.