Total 1 Senior Executive level Customer Service job vacancies in NR17 1AE

What skills and experience we're looking for

SENIOR STUDENT SUPPORT MENTOR

TERM TIME PLUS ONE WEEK

39 HOURS PER WEEK

With effect from October 2024, we are seeking to appoint a Senior Student Support Mentor to join the Academy’s Student Support Team. The successful candidate will be supporting the needs of a range of students whether that is in or out of the classroom and in our Inclusion Centre.

The Senior Student Support Mentor will line manage the Student Support Mentors attached to the year groups within the relevant Key Stage and will work closely with the Head of Key Stage to support and improve designated students’ behaviour, attendance and wellbeing. The successful candidate will also be trained in the role of an Alternate Designated Safeguarding Lead.

PERSON SPECIFICATION

The professional competencies expected of a Senior Student Support Mentor are:

• Can use ICT effectively to support the learning and the use of other technology;
• Full working knowledge of the National Curriculum and other relevant learning programmes;
• Understanding of principles of child development and learning processes;
• Ability to self-evaluate learning needs and activity seek learning opportunities;
• Ability to relate well to children and adults;
• Work constructively as part of a team, understanding classroom roles and responsibilities and their own position within these;
• The ability to communicate clearly and tactfully using appropriate methods and

an awareness of the impact of your own communication on others;

• Able to maintain positive relationships with all and able to work as an effective and

flexible part of a team; willing to change methods of work and routines to benefit

the team;

• Be able to multi-task and work under pressure;
• Be flexible and resilient in managing and executing their daily responsibilities;
• Able to demonstrate strong planning and organisational skills;
• Self motivated and able to motivate others;
• Willingness to accept responsibility for your own actions;
• The ability to prioritise effectively, meet deadlines and accept challenges;
• Flexibility to work outside normal hours and days when necessary.

The qualifications and experience required of a Student Support Mentor are:

- English/Literacy and Maths/Numeracy qualifications at Level 2 or equivalent
- NVQ3 or equivalent in teaching assistance or equivalent experience
- Experience of working with children of the relevant age in a school, college, care, health service, social care or youth environment

What the school offers its staff

The appointed candidates will be joining an existing dynamic, flexible, resilient and hardworking Student Support Team. A natural empathy, caring nature and proven experience of working with vulnerable students are all essential requirements to work in this challenging but extremely rewarding position.

The Trust offers its staff a comprehensive and competitive package, great benefits, a commitment to their development and fantastic culture and values.

Further details about the role

Closing date for receipt of applications: Friday 27 September 2024 (by 09.00)

Interviews will take place at a time to be confirmed but expected to be held on Friday 4 October 2024.

Commitment to safeguarding

The Trust is committed to safeguarding and promoting the welfare of children, therefore all applicants must be prepared to undergo a number of checks to confirm their suitability to work with children and young people. The Trust welcomes applications from all sectors of the community. In accordance with the Department of Education’s “Keeping Children Safe in Education September 2022, references will be sought on all short-listed candidates before interview.