Total 31 Senior Executive level Customer Service job vacancies in Cardiff, Wales, CF3 2UF

ABOUT THE ROLEAs a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Senior Care Assistant.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately
Proven ability to lead and supervise others
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours. Click apply now.

About The Role

Senior Support Worker - Location: Tegfan, Swansea -Salary: £13.25 - £13.75 per hour depending on qualifications and experience

Full-time: 45.5 hours per week

**For this role you MUST hold a QCF Level 3 or be already working towards it, have experience in childcare and hold a current UK Driving Licence

Priority Childcare provides real support from real people. We are focused on the future, and our small and welcoming homes are staffed by teams of supportive carers who build trusting relationships with children and enable them to feel safe, secure, and cared for. We care for children who have support needs associated with social, emotional and mental health difficulties, and work with them to help them meet their full potential and transition towards independence.

Tegfan is registered to support individuals between 5-19 years old.
Situated in Gowerton, West Wales and close to Swansea City Centre, Tegfan is close to all amenities, bus and train routes as well as being close to Swansea and routes to Cardiff.

The home is just a fifteen-minute drive to the fantastic Gower coast, wonderful beaches and tourist attractions and a short drive will take you to the beautiful Brecon Beacons.
The home is set within 2 acres of land with its own driveway.

A day in the life of a Senior Support Worker with Priority Childcare involves:

- Providing leadership to less experienced staff to ensure the development of best resident care practice and optimal outcomes for the children;
- Improving the quality of life of the children who live in the home including preparing healthy meals;
- Promoting the rights of the children to be treated with dignity and respect in every aspect of their lives;
- Establishing supportive relationships with the children and encourage the development of stable relationships between the children and other staff, and their families and friends;
- Ensuring that all care plans, key-working files and care files are updated and accurate and maintained;
- Supporting the staff team in their role of key-worker and facilitate training as required;
- Ensuring the protection of resident students from significant harm, by exercising vigilance, observing changes in the children’s behaviour or appearance.

To be a successful Senior Support Worker with Priority Childcare, you’ll need:

- QCF Level 3 is essential or currently working towards;
- A can-do attitude, caring and reliable nature;
- Compassion and empathy;
- Enthusiasm to promote independence & choice;
- A strong work ethic;
- Excellent communication;
- Ability to work flexibly;
- Hold a current valid driver’s license.

In return for your Skills and Expertise, you’ll receive:

- Eligibility for a “Blue Light Card” for additional discounts at a range of retailers;
- ‘Refer a friend’ scheme – earn up to £1000 per successful permanent referral;
- Join us for clear career progression and valuable qualifications - 97% of our managers progressed internally;
- Health Plan – after probation;

Priority Childcare is part of Orbis Education and Care we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

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The post holder will work as part of a team a National Strategic Clinical Network within the NHS Wales Executive to deliver their programme of work. The Network has the responsibility to deliver an agreed programme of work within the wider Executive Programme. The post holder will support the Programme Manager in the administrative functionality, maintenance and oversight of specific streams of this work programme. Although this post will sit within a National Strategic Clinical Network there may be a future requirement, in agreement with the post holder, to work across the Executive supporting other networks or programmes of work. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Senior Support Worker – Wiveliscombe - £13.29 p/h

Typical Shifts are: 08:00 - 20:30 working 3 shifts a week including alternate weekends

Join Voyage Care and Feel Valued, we reward your dedication with:
• Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
• Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
• Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
• Funded Blue Light Card – hundreds of discounts at high street retailers etc.
• 24/7/365 doctor line for our colleagues and their families
• Access to cash plans for our colleagues, which also covers their families
• Enhanced retirement leave
• Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service set in the beautiful rural location of Wiveliscombe. This grade two listed building is set in a beautiful rural location in Wiveliscombe. With its own orchard, stable, log cabin and pond and a welcoming and friendly environment, this service has a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker as well as experience working with individuals with autism, complex individuals with mental health needs and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. 

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.  

Why you will love this opportunity as Senior DBA and System Programmer at Civica

This is a vital specialized position within the Health Solutions Business Unit. In this role, you will deliver essential database support for the design, development, and maintenance of key solutions using Informix and Microsoft SQL. We're looking for someone with a solid grasp of database administration for both Informix and MS SQL Server. This includes key areas like performance optimization, monitoring, stored procedures, indexing, scripting, scheduled maintenance, and backup procedures. Your expertise in these domains will be invaluable to our team! Additionally, this position involves providing general systems administration, programming, and application support.

This position presents a stimulating opportunity for client interaction, in which you will engage with private health insurance companies while developing PHI products and related initiatives. Onsite visits will be required based on project demands, especially more frequently during the GoLive phase. Your key performance indicators will comprise the resolution of tickets within established service level agreements (SLAs), in addition to ensuring that projects are completed on schedule, within budgetary constraints, and with a commitment to high standards of quality.

This role presents a unique chance to influence product development as a Database Administrator, all while leading a talented team and partnering with a leading software or product company. You'll take charge of guiding our DBAs in the creation, implementation, and support of Informix and MS SQL solutions.

What you will do to be successful in this role

• Perform programming & application support relevant to database technologies and systems integration for supported environments
• Act as a technical escalation point and provide Level 2 customer support. You will bring in an experience in troubleshooting and resolving database problems
• Oversee, respond to, and report on environmental metrics (both application and platform) in alignment with established customer Service Level Agreements (SLAs) pertaining to availability, performance, and capacity
• Join the on-call support team to address incidents that occur outside regular working hours and during public holidays.
• You will have a solid background in Database Administration, particularly with Informix Server or MS SQL Server
• Hands-on experience in maintaining Informix and 4GL solutions

• You are proficient in shell scripting languages (Perl, Python, PowerShell) along with application development, debugging, and troubleshooting expertise. Demonstrated ability to implement operational automation through scripts.
• You are very skilled in Performance Tuning and Optimization (PTO), leveraging native monitoring and troubleshooting tools. You also have a strong understanding of indexes, index management, and statistics
• You will have familiarity with Linux Server environments (SuSE, RedHat) platforms

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.   

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

ABOUT THE ROLEAs a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Senior Support Worker Wiveliscombe - £13.29 p/h

Typical Shifts are: 08:00 - 20:30 working 3 shifts a week including alternate weekends

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service set in the beautiful rural location of Wiveliscombe. This grade two listed building is set in a beautiful rural location in Wiveliscombe. With its own orchard, stable, log cabin and pond and a welcoming and friendly environment, this service has a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker as well as experience working with individuals with autism, complex individuals with mental health needs and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Senior Customer Service
Cardiff (Hybrid)
£14p/h
Full Time 37 hours
Initially 2 month contract

Are you passionate about providing a world class service? Love resolving complex queries? Describe yourself as technically minded?

I am recruiting for a leading UK business who are going through a busy growth period. We are recruiting a number of Customer Service Advisors to join the team!

What will you be doing?
* Taking inbound calls from customers in relation to meter readings
* Entering data into a spreadsheet
* Analysing data to resolve issues
* Liaising with 3rd parties to gain information

What do you need to apply?
* Experience in a phone based role
* Confident working from excel
* Excellent communication skills
* Ability to resolve complex queries

What do you get in return?
* Hybrid, 3 days from home
* No weekends!
* Weekly pay
* Competitive salary

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Providing administrative support to assist with the planning or delivery of a Programme / projects to deliver strategic objectives. Supports, facilitates, and monitors progress of projects. Identify risks and reporting to the Programme / Project manager. The post holder will be required to maintain constructive relationships with a broad range of internal and external stakeholders using good communication and negotiating skills.

This is an exciting opportunity to work in one of our temporary supported housing schemes supporting individuals with mental health problems and/or substance use.

You will be required to work shifts and be a driver, key working specified service users to assist them achieve their goals in life. Many of our service users have experienced childhood traumas (ACE’s), so having an understanding of the impact this can have and a knowledge of the Psychologically Informed Environment Framework would be beneficial.
We have two positions available, one within the Swansea area and the other in the Neath area.

We offer excellent terms and conditions including annual leave allowance that starts at 28 days plus bank holidays and additional days for long service (pro rata), and comprehensive training.

Please feel welcome to contact either Jo Richards on 01792 310153 or Heulwen Jones on 01792 815074 , our Managers, who will be happy to answer any questions you may have about this role.

Find more information and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies page: https://www.caredig.co.uk/work-for-us/current-vacancies/

Closing date: 4th August at 12 noon
Interview date: 14th August

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

The post holder will work as part of a team supporting the Wales Cancer Network within the NHS Wales Health Collaborative to deliver their programme of work. The Network has the responsibility to deliver an agreed programme of work within the wider Collaborative Programme. The post holder will support the Programme Manager in the administrative functionality, maintenance and oversight of specific streams of this work programme. Although this post will sit within the Cancer Network there may be a future requirement, in agreement with the post holder, to work across the Collaborative supporting other networks or programmes of work. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.