Total 16 Senior Executive level Customer Service job vacancies in Brighton, BN25BE

Are you an experienced Senior Support Worker looking to elevate your career, where you can make a real difference and change lives for the better? If so, join Brighton & Hove Clinic and provide care for young people aged 12 - 18 years with a prime diagnosis of eating disorders and who may have other mental health conditions. You will be key in supporting individuals to lead a full and valued life. It’s a career that you can take pride in.

At Brighton & Hove Clinic you will have the chance to develop your skills and career. With a huge range of courses on offer, if you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.

What you will be doing

You will join an inclusive, supportive team that works well together to provide care to people with learning disabilities and mental health conditions. You will have the opportunity to use your knowledge and skills to help change the lives of some of the most vulnerable people in society.

As a Senior Support Worker some of your key responsibilities will include organising and overseeing the smooth running of a shift, ensuring the wellbeing of all service users, responding to any challenges or concerns and supervising support staff. You will organise activities, administer medication, communicate with families and professionals, oversee daily reports, budgets, complete financial audits and complete H&S checks.

It can be quite a challenging environment at times, so a positive attitude, compassion, resilience and vigilance are important. It is hugely rewarding to see people improve because of you; being able to do something today that they couldn’t do last week.

No two days are the same in this role, offering plenty of engagement and motivation. While there's a degree of routine, you can expect a diverse work environment. Our rota includes days, nights, and weekend shifts to ensure a well-balanced team effort.

As a Senior Support Worker you will have:

• Experience as Senior Support Worker or extensive care experience from a learning disability and autism residential setting and hold the NVQ Level 3 in Health and Social Care.
• Leadership skills and experience
• Strong empathy and a caring and compassionate nature
• Willingness to support residents with personal hygiene
• Excellent people and communication skills, and a good sense of humour
• Deal with challenging behaviours
• Have a positive and professional approach
• Be reliable, flexible, hard-working and honest
• Be local or within commutable distance

You must live in the UK and have the Right to Work in the UK full time.

20-hour Student and Skilled Worker Visa's cannot be accepted.

Where you will be working:

Location: 14-18 New Church Road, Hove, East Sussex, BN3 4FH

Working at Brighton & Hove Clinic, you will join the multidisciplinary team that provides CAMHS Tier 4 service for young people aged 12 - 18 years with a prime diagnosis of eating disorders and who may have other mental health conditions.

Combining the NICE guidelines recommended therapies, the service creates bespoke programmes that provide person-centred care to support each person’s physical, medical and mental health needs. Young people will participate in psycho-education to support their care plans, and are given the opportunity to engage in therapeutic programmes such as mindfulness, family and trauma therapy.

Working alongside the individual and their families, the MDT will collaboratively create care plans and risk assessments. You will empower individuals to manage and improve their health through their treatment within the community.

The service operates 24/7. You will work shift patterns including weekends, bank holidays and nights.

What you will get:

• Annual Salary of £26,811
• The equivalent of 33 days annual leave– plus your birthday off!
• Free meals and parking in local streets.
• Wellbeing support and activities to help you maintain a great work-life balance
• Career development and training to help you achieve your career goals
• Pension contribution to secure your future
• Life Assurance for added peace of mind
• Enhanced Maternity Package so you can truly enjoy this special time

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Senior Support Worker (Practice Lead)

Postcode: BN2

Up to: £13.65

Contract type: Bank

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Our team members are our most valuable asset. Without them, we simply wouldn’t be who we are today. We’re always on the hunt for experienced Support Workers who want to continue to make a difference and help others – so what are you waiting for?

Become a Senior Support Worker at Achieve together and shape lives
As a Senior Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Senior Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
It would be advantageous to have some experience of healthcare work for this role, but it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

Adhere to Unit protocols and policies (eg administrate intravenous device intraluminal locks, cannulate). To accurately monitor and record a patients vital signs, reporting abnormalities to nursing or medical staff. To be actively involved in the assessment, planning, implementing andevaluation of a patient. To have a good understanding of aseptic technique. To procure and safely send off clinical specimens as requested by the nurse of doctor. To assist medical staff with procedures. To have a basic understanding of renal disease and the importance of dietary and fluidrequirements of individual patients. Inform the nurse in charge of any potential hazard, accident, incident or patient problem that occurs. To have a basic understanding of the haemodialysis process and associated machinery. To be able to initiate/terminate haemodialysis treatments. Tobe able to trouble shoot complications of dialysis eg clotted lines, intra-dialytic hypotension, with appropriate nursing supervision. To update patient records using renal database such as CV5 and Diamant system

Senior Support Worker (Practice Lead)

Postcode: BN1 6HB

Pay: £11.94

Contract type: Full Timer, Permanent

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Our team members are our most valuable asset. Without them, we simply wouldn’t be who we are today. We’re always on the hunt for experienced Support Workers who want to continue to make a difference and help others – so what are you waiting for?

Become a Senior Support Worker at Achieve together and shape lives
As a Senior Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Senior Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
It would be advantageous to have some experience of healthcare work for this role, but it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

Senior Support Worker (Practice Lead)

Postcode: BN1 8NA

Pay: £11.94

Contract type: Full Timer, Permanent

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Our team members are our most valuable asset. Without them, we simply wouldn’t be who we are today. We’re always on the hunt for experienced Support Workers who want to continue to make a difference and help others – so what are you waiting for?

Become a Senior Support Worker at Achieve together and shape lives
As a Senior Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Senior Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
It would be advantageous to have some experience of healthcare work for this role, but it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

Role Summary Actively participate as a member of the Imaging Department team and contribute towards the smooth and efficient running of the Department This is a dynamic, evolving role which will include coordinating the workflow within Imaging modalities, assisting radiographers with patient flow, preparing and positioning equipment and assisting radiographers and radiologists with the positioning of patients for imaging examinations and assisting with patient transfers to and from the wards when required The ability to work with in-patients and out-patients requiring imaging examinations To act a trouble shooter between the multi-disciplinary team to ensure timely imaging Ensure provision of the highest standards of care. Assist the radiographers in giving individualised care to the patients. Perform caring activities such as preparing patients for their Imaging examinations and caring for patients following examinations, ensuring patients needs, privacy and dignity are met Assist the radiographers with the care and preparation of the Imaging equipment, to include ensuring cleanliness of equipment, setting up sterile trollies, preparing contrast media. Perform administrative and clerical duties across the department as required, including reception cover, appointment bookings and data entry on all necessary clinical systems. To work 37.5 hours, to include evening and weekend working. Please see Job Description and Person Specification for full details.

To be successful in this role, you will need: Professional qualification such as a degree or equivalent in Occupational Therapy Current registration with the HCPC Evidence of relevant postgraduate courses / CPD and reflective practice relevant to clinical speciality Substantial relevant post-qualification experience covering a broad range Experience working within a relevant specialist area Experience in interdisciplinary working Experience of supervising junior staff, assistants and students Experience in independently managing a clinical caseload Experience in contributing to audit and evaluation within a clinical governance framework Experience in a range of caseload management and prioritisation systems Experience within specialism underpinned by theory and specific therapeutic knowledge Experience in using assessment tools relevant to the client group To be able to demonstrate competency in a range of clinical skills Please see the attached supporting documents for a detailed job description and main responsibilities.

Role Summary Actively participate as a member of the Imaging Department team and contribute towards the smooth and efficient running of the Department This is a dynamic, evolving role which will include coordinating the workflow within Imaging modalities, assisting radiographers with patient flow, preparing and positioning equipment and assisting radiographers and radiologists with the positioning of patients for imaging examinations and assisting with patient transfers to and from the wards when required The ability to work with in-patients and out-patients requiring imaging examinations To act a trouble shooter between the multi-disciplinary team to ensure timely imaging Ensure provision of the highest standards of care. Assist the radiographers in giving individualised care to the patients. Perform caring activities such as preparing patients for their Imaging examinations and caring for patients following examinations, ensuring patients needs, privacy and dignity are met Assist the radiographers with the care and preparation of the Imaging equipment, to include ensuring cleanliness of equipment, setting up sterile trollies, preparing contrast media. Perform administrative and clerical duties across the department as required, including reception cover, appointment bookings and data entry on all necessary clinical systems. To work 37.5 hours, to include evening and weekend working. Please see Job Description and Person Specification for full details.

The successful applicant will work in schools, clinics and family homes with children, young people and babies to deliver vaccinations in a safe and professional way. Engagement with hard to reach groups such as travellers and children who are looked after is another aspect of the teams remit and the band 6 responsibilities will include supporting this work in the community. The ability to communicate well and remain calm under pressure is essential. We welcome applicants who can demonstrate a willingness to work flexibly and co-operatively with colleagues both within their own team and the wider multidisciplinary teams across the whole SCFT area. You will need to be motivated, conscientious and committed to supporting us to maintain high vaccination coverage across Sussex. The role requires working core hours of 08.00 16.00 with flexibility at either end of the day for packing of vaccines and clinic cover, on a rota basis within the team. Occasional home working will be considered. All team members support the whole of the SCFT Immunisation Service therefore you must be a car owner/driver and be willing to travel to clinics and schools within Sussex.

To be successful in this role, you will need: Professional qualification such as a degree or equivalent in Occupational Therapy Current registration with the HCPC Evidence of relevant postgraduate courses / CPD and reflective practice relevant to clinical speciality Substantial relevant post-qualification experience covering a broad range Experience working within a relevant specialist area Experience in interdisciplinary working Experience of supervising junior staff, assistants and students Experience in independently managing a clinical caseload Experience in contributing to audit and evaluation within a clinical governance framework Experience in a range of caseload management and prioritisation systems Experience within specialism underpinned by theory and specific therapeutic knowledge Experience in using assessment tools relevant to the client group To be able to demonstrate competency in a range of clinical skills Please see the attached supporting documents for a detailed job description and main responsibilities.

The successful applicant will work in schools, clinics and family homes with children, young people and babies to deliver vaccinations in a safe and professional way. Engagement with hard to reach groups such as travellers and children who are looked after is another aspect of the teams remit and the band 6 responsibilities will include supporting this work in the community. The ability to communicate well and remain calm under pressure is essential. We welcome applicants who can demonstrate a willingness to work flexibly and co-operatively with colleagues both within their own team and the wider multidisciplinary teams across the whole SCFT area. You will need to be motivated, conscientious and committed to supporting us to maintain high vaccination coverage across Sussex. The role requires working core hours of 08.00 16.00 with flexibility at either end of the day for packing of vaccines and clinic cover, on a rota basis within the team. Occasional home working will be considered. All team members support the whole of the SCFT Immunisation Service therefore you must be a car owner/driver and be willing to travel to clinics and schools within Sussex.

To be successful in this role, you will need: Professional qualification such as a degree or equivalent in Occupational Therapy Current registration with the HCPC Evidence of relevant postgraduate courses / CPD and reflective practice relevant to clinical speciality Substantial relevant post-qualification experience covering a broad range Experience working within a relevant specialist area Experience in interdisciplinary working Experience of supervising junior staff, assistants and students Experience in independently managing a clinical caseload Experience in contributing to audit and evaluation within a clinical governance framework Experience in a range of caseload management and prioritisation systems Experience within specialism underpinned by theory and specific therapeutic knowledge Experience in using assessment tools relevant to the client group To be able to demonstrate competency in a range of clinical skills Please see the attached supporting documents for a detailed job description and main responsibilities.

Job Title: Customer Service Executive
Salary: £22,500 per annum (rising to £23,500 upon successful completion of probation)
Hours: 35 hours per week (first 5 home match days included in your contract, all home match days after can be taken as time off in lieu)
Location: North stand offices at the American Express Stadium, Brighton
Job Type: Permanent
Deadline Day: 13th May 2024

About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our vision is to be a top ten Premier League club and a top four Women’s Super League club. A commitment to high performance, high professional standards and making a difference is at the heart of everything we do.
Do you get excited about creating and delivering legendary and stand-out customer experiences?
Then come and play your part at the Albion! This is your opportunity to be part of our award-winning Supporter Services team who work tirelessly to go the extra mile for our fans. You will play a pivotal role in being the first point of contact to our fans by processing bookings by phone, in person and online. You will proactively upsell at any opportunity on our club commercial products such as tours, memberships and more.

Your customer service background
If you have experience in working in a customer service or sales role and are looking to develop your career in football, then this is the role for you. You will be comfortable with working in a busy environment (especially on matchdays!) and have excellent communication skills – both written and on the telephone.

Your core hours will be Monday to Friday 9am to 5pm, but you’ll need to be flexible and committed to supporting the team and our fans outside of your core hours.

Our values play a pivotal role in our success
Our values are a set of filters through which we deliver to each other, our fans, our partners and our sponsors. As a team we live and breathe these values:

• Treat People Well
• Exceed Expectations
• Aim High. Never Give Up
• Act with Integrity
• Make it Special

How we say thank you
In return for your hard work and commitment to us, some of the additional benefits you will receive will include, but not limited to:

• Free breakfast and lunch at both sites
• 23 days holiday rising with length of service (pro rata for part time staff)
• Rewards platform, which includes access to 900+ retailers, a wellbeing centre and much more!
• Priority access to match tickets and access to free WSL tickets for 23/24 season
• In-house training programme and CPD opportunities
• Discounts and benefits from partners and local businesses

Our commitment to Diversity and Inclusion
We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with teamtalent@brightonandhovealbion.com

Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

This is a UK based job. It is unlawful to employ a person who does not have permission to live and work in the UK. All offers of employment for this role are subject to background checks, including criminal (DBS) and right to work, as well as a full reference history. We do not offer sponsorship for applicants who do not have the right to work in the UK.

Please note all applications must be made through the official club careers page. Third party applications are not accepted.

Proud member of the Disability Confident employer scheme

Your new company
A UK leading financial services company based in Brighton is looking for a full-time permanent Telemarketing and Sales Support Executive to join their company. This is an exciting opportunity to be a part of an award-winning company.

Your new role
Below is a list of the day-to-day duties for this position -

• Provide excellent telemarketing to generate new business appointments
• Handling high volume calls and targets
• Building and maintaining long lasting relationships
• Qualification of inbound telephone and digital enquiries and covering into sales leads
• Building and maintaining the database / CRM platform
• Co-ordinate new business meetings with Sales Directors
• Manage and maintain lead referrals through the sales pipeline
• Working with the marketing team to follow up on campaigns
• Working with the regional sales directors to identify target prospects and taking on board feedback from past prospects meetings

What you'll need to succeed
You will have previous sales experience handling outbound telephone calls and business to business telesales experience. You will have experience using a CRM system and have the ability to demonstrate telephone sales techniques. You will have excellent written and verbal communication skills and have experience working within a customer service environment. The ability to build and maintain relationships and working with high level decision makers is key.

What you'll get in return
This role is paying between £25,000 - £27,000 dependent on experience. You will work Monday-Friday, 9am-5pm. This company has a great list of benefits including - single cover, private healthcare, discounted gym membership, annual wellbeing days which can be taken anytime throughout the year, shopping discounts, cycle to work, a 10% contribution towards the companies' group stakeholder pension plan post probation providing you contribute 5.3% plus many more!

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

To be successful in this role, you will need: Professional qualification such as a degree or equivalent in Occupational Therapy Current registration with the HCPC Evidence of relevant postgraduate courses / CPD and reflective practice relevant to clinical speciality Substantial relevant post-qualification experience covering a broad range Experience working within a relevant specialist area Experience in interdisciplinary working Experience of supervising junior staff, assistants and students Experience in independently managing a clinical caseload Experience in contributing to audit and evaluation within a clinical governance framework Experience in a range of caseload management and prioritisation systems Experience within specialism underpinned by theory and specific therapeutic knowledge Experience in using assessment tools relevant to the client group To be able to demonstrate competency in a range of clinical skills Please see the attached supporting documents for a detailed job description and main responsibilities.