Total 6 Senior Executive level Customer Service job vacancies in BH15 2AL

Senior Support Worker (Practice Lead)

Postcode: NP12

Up to: £12.50

Contract type:Full Time - 40 hrs

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Our team members are our most valuable asset. Without them, we simply wouldn’t be who we are today. We’re always on the hunt for experienced Support Workers who want to continue to make a difference and help others – so what are you waiting for?

Become a Senior Support Worker at Achieve together and shape lives
As a Senior Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Senior Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
It would be advantageous to have some experience of healthcare work for this role, but it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

ABOUT THE ROLEAs a Senior Night Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Night Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Night Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted. Please see the full job profile HERE!

Salary: Band 7 - £29,777 - £33,945 p.a.

37 hours per week Monday to Friday

Permanent

Who are we looking for?

We are looking for a Senior Repairs Support Officer to join our Repairs Support Team supporting all our building maintenance teams.

Candidates must be enthusiastic, good communicators, organised, methodical and able to prioritise multiple demands.

What can we offer?

We will support you by providing opportunities to train and develop your existing knowledge and skills, as appropriate. In particular we can coach and develop you providing support for those aspiring to become a manager.

As a service we take pride in our work by valuing others, focusing on what is important so that we make a real and positive difference.

What is the Role?

You will be based at one of our area housing offices working as part of a repairs support team supporting the Repairs Support Managers. You will be part of the repairs support management team; previous management experience is not essential, and you will be supported to develop your skills and gain managing experience using the ‘Systems Thinking’ methodology.

You will be part of a team responsible for supporting the building maintenance service. The team assists us in meeting our purposes which are, to maintain and improve our properties, ensure the right repair is carried out at the right time and provide suitable homes when needed. You will support and deputise for the Repairs Support Manager at any time during office hours when they are not in the office, by supervising the repairs support team as appropriate to ensure the repairs support team have capacity by allocating phone and admin tasks to effectively manage all demands received accurately and efficiently.

Please click HERE to see the full job profile, which gives you more details about the role!

Who is the person?

Your application needs to demonstrate that you:

1. Have experience of working in a challenging front line service
2. Have knowledge or experience of being part of a repairs service, receiving demand and raising repairs together with the ability to advise others.
3. Have the ability to communicate effectively, develop relationships with residents and building occupiers, asking the right questions to get the information required, as well as someone who shows empathy for people who may be in difficult situations.
4. Be very comfortable to operate in a changing and evolving environment, enjoying the challenge and embracing change with a positive attitude.
5. Be comfortable in dealing with all staff to motivate, mentor and direct them to assist in providing an efficient and effective service.
6. Ability to remain calm & professional when dealing with difficult customers.
7. Can work independently, be organised, methodical and able to prioritise and manage multiple complex demands.
8. Can be assertive and challenging while dealing professionally with service users.
9. Be able to work as part of a team to ensure a smooth delivery of the service and be flexible in being able to adapt to the demands of the team.
10. Have experience of undertaking a range of administrative tasks effectively to support others.
11. Have experience and be competent using a variety of IT databases and systems to update them in timely manner with accurate information.
12. Have a positive attitude towards work, be resilient, embrace change and actively work with your colleagues to improve the service offered to customers.

For an informal discussion about this post you can contact Teresa Sully on 07951 497 607.

When completing the application form, please thoroughly tailor your application to the 'Who is the Person' points with the use of examples from your experience and attach this as a cover letter in the Supporting Documents section. This is really important or you are likely not to be shortlisted. Please see the full job profile HERE!

Closing date: 2nd September 2024

We are a disability confident employer - committed to ensuring that our recruitment and selection process is inclusive and accessible and welcome applications from all areas of society.

We really appreciate our employees and fully realise they are essential to our success and look to offer an inclusive, supportive working environment where employees can reach their potentials with a healthy work life balance, offering the following rewards:

• A generous pension scheme
• Up to 31 days annual leave per year pro rata + bank holidays
• A range of retail discounts via our reward portal offering discounts at retailers including IKEA, Currys, Tesco
• Free Access to Employee Assistance Program (EAP) and wellbeing support
• Access to a wide range of training and development opportunities including apprenticeships
• Potential to purchase additional annual leave
• Business travel support and initiatives, including bike loans

To see all the benefits of working with us please click here!

Should you require any support in completing the application form please contact recruit@portsmouthcc.gov.uk

Senior Adult Social Care Lawyer (Hybrid) based in Bury, Paying £55ph PAYE - Reference: 0009 23F8 / 1

This is working full time hours on temporary contract.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk

We are currently looking for an enthusiastic, motivated Senior Healthcare Support Worker to join our Dorset Adult Integrated Respiratory Service (DAIRS). You will be working as part of a multi-disciplinary team, supporting Nurses and Physiotherapists in providing safe and effective healthcare.

You will require previous experience as a Healthcare Support Worker, with good communication skills. If you have an interest in caring for people with Respiratory health problems then we would like to hear from you.

The role is varied and includes working with inpatients, supporting in outpatient clinics, and seeing patients in their own homes. A valid UK driving license is required.

Base Location: Poole

Interview Date: TBC

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.

Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues.

UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.

In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.


This advert closes on Thursday 7 Dec 2023

Proud member of the Disability Confident employer scheme

To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.