Total 6 Junior Executive level Customer Service job vacancies in HU1 2AB

Please see the job description and person specification attached to this job advert for full details on the role.

A vacancy has arisen for a motivated and enthusiastic Band 2 administration assistant/receptionist to join our busy team to provide administrative and reception duties to assist in the smooth running of the integrated Sexual Health service.

Full and part time opportunities available. Hours are worked on a shift basis and will also cover Saturday working on a rotation.

The successful candidate must be well organised, able to prioritise own workload and work to process and deadlines. The post holder must be a team player with excellent communication skills and be able to work without direct supervision on a daily basis producing work of a good quality to a high standard, accurate and paying attention to detail.

The post holder will have excellent computer and organisational skills to support this role. Due to the nature of this service, the post holder will be required to deal with sensitive information and must adhere to confidentiality and data protection at all times.

** PREVIOUS APPLICANTS NEED NOT APPLY **

Reception cover is required across the main hub; Wilberforce Health Centre and across the Hull and East Riding area, working flexibly to ensure all shifts are covered. For more information around shift rotation and service delivery, please contactEmma Fletcher, Admin Manager, via e-mail on emma.fletcher3@nhs.net or tel: 07964 686688

At CHCP, we’re passionate about people and we know that you are too, that’s why we’re here isn’t it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you’ll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard; at CHCP you have a real voice.

Compassion is at the heart of our business; we’re a team of nearly 2,500 colleagues who work together to deliver first-class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that’s why we have vacancies to suit everybody. No matter your role at CHCP, we’ll support you to thrive.

As the 13th largest social enterprise in the UK, we’re pioneering the move towards independent service delivery. Join us on our journey and help us make history.

Please see the job description and person specification attached to this job advert for full details on the role.


This advert closes on Wednesday 29 May 2024

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Please see the job description and person specification attached to this job advert for full details on the role.

We are seeking to recruit an enthusiastic Service Support Assistant who is committed in providing efficient and effective administration support. The post holder will be required to undertake a high volume of administration tasks, therefore, should have previous experience in an administrative role is required.
You must have previous experience of working in a busy office / administration environment, an understanding of services within Adult Social Care, experience of delivering services ensuring excellent customer experiences and flexibility to provide support to a variety of teams.
An NVQ level 2 or equivalent qualification, skills and experience are essential.
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An opportunity has arisen within the Local Assistance Scheme Team. We are looking to recruit an enthusiastic, hardworking individual who is willing to take on a challenge and is committed to developing their skills and knowledge. This post is currently temporary up to 31st March 2024 for 37 hours per week Monday to Friday, however potential exists for this to be extended to 31st March 2025 dependant on further Government Funding.
As a Business Support Assistant, you will be responsible for providing a high quality and efficient administrative support service to all teams within the Revenues and Benefits Service. Additionally, you will be tasked with considering and determining applications for Free School Meals using relevant ICT systems in line with defined guidance for which you will receive training.
Duties will include dealing with sensitive and confidential information, maintaining systems, and using a range of software packages.
Main responsibilities include:

Processing and determining Free School Meal claims accurately and in accordance with the relevant guidance.
Undertaking finance duties including processing invoices and ordering stock.
Supporting the Revenues & Benefits service with a range of administrative tasks including referencing incoming work, helping customers access online services and issuing letters in a timely manner.
To communicate effectively with customers both over the telephone, email and letter.
Ideally you will have some knowledge or understanding of welfare benefits, excellent ICT skills and the ability to work under pressure. You should be able to work to individual targets and as part of a team to ensure the team meets their service standards. Within this role you will be working with vulnerable service users and their families.

We are looking for applications from anyone who feels they have the necessary experience and qualities to work in this role.
If you would like an informal discussion regarding this opportunity or if you have any questions about this role, please contact Christopher Bourke on 01482 615088 or via e-mail Chris.Bourke@hullcc.gov.uk
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https://www.workingforhullcitycouncil.org.uk/help-applying-interviews/apply-jobs

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Service Support Assistant – Safeguarding
Are you passionate about making a positive and lasting difference for the people of Hull? Are you able to contribute to achieving our vision of enabling people to have a life, not a service? If you have excellent customer service and IT skills, then we have an exciting opportunity for you.
We are seeking to recruit an enthusiastic Service Support Assistant who is committed in providing efficient and effective administration support. The post holder will be required to undertake minute taking, therefore, previous experience of minute taking is desirable.
The post holder will have a good knowledge of the service area to whom support is being provided and their systems and processes, including the Liquid Logic system. Experience of working in an office/administration environment with a good understanding of IT based systems, including Microsoft Office is essential. You should have good communications skills, be able to work in a busy office environment, be able to deal with multiple requests confidentially and professionally.
A friendly and professional manner is also essential as you will be meeting and greeting internal and external visitors.
Duties will involve dealing with highly sensitive and confidential information, maintaining specific databases, inputting and extracting data and preparation and production of documents in a professional style using a range of software packages.
The successful candidate must have a ‘can do’ approach to the role and be committed to delivering an efficient and effective support service.
Benefits of working for Hull City Council – Working for hull city council
Why Hull is a great place to live and work – Working for hull city council
https://www.workingforhullcitycouncil.org.uk/help-applying-interviews/apply-jobs

Proud member of the Disability Confident employer scheme