Total 2 Fresh/Entry Level Customer Service job vacancies in Fort McCoy, Wisconsin

Newly-hired mathematicians and mathematical statisticians begin their careers in the Mathematics Development Program (MDP). The goal of the three-year MDP is to provide on-the-job training in the broad range of mathematical and statistical sciences at NSA. This is primarily accomplished through 6-month tours in NSA offices of the MDP participant's choosing. Mentorship is provided for each tour and participants work on real mission problems.

MDP members also study cryptologic mathematics, statistical data mining, and related subjects in courses taught by Agency experts. Participants are required to develop skills in programming and using computational resources to solve mission problems. Various short-term and long-term travel opportunities exist for interested participants but are not required. MDP members are able to take advantage of other professional development opportunities available at NSA as well. This includes continuing education opportunities and optional Agency courses in everything from professional communication to goal setting to machine learning. Career mentorship and participation in professional networks such as WIMS (Women in the Mathematical Sciences) are strongly supported. A healthy work-life balance is encouraged and resources including maternity/paternity leave, counseling services, and financial coaching are available for all employees.

Through the MDP, participants are rooted in the Agency community of mathematicians and mathematical statisticians. Also they are given the opportunity to explore a wide variety of problem sets. At the end of the program, graduates choose their first assignment from any open positions at the Agency.

NSA is unique in its ability to offer the opportunity to work on cutting edge problems in a wide range of technical fields including:
- Data Science
- Machine Learning
- Human Language technology
- Cryptology
- Signals analysis
- Speech/image/video processing
- Network analysis
- Cyber security
- High performance computing

All employees at NSA have access to diverse opportunities with the expectation that they will continuously grow as professionals. Positions exist that use everything from theoretical to applied mathematics and statistics, and vary from becoming a leading expert in a specialized niche to coordinating technical work across a wide array of disciplines. The choice is yours!

Candidates must possess:
- Strong problem
-solving and analytical skills
- Desire for continual learning
- Ability to work effectively both independently and within diverse teams

For the Entry/Developmental work level, knowledge and experience in one or more of the following areas is desired but not required. Successful applicants may learn these skills at the Agency.
- Programming expertise in any language
- Experience in the design, development, use, and evaluation of mathematical models, methods and/or techniques (e.g., algorithm development)

The timeline for hiring mathematicians is quite long, commonly one to two years. We recommend applying when graduation is no more than a year out, as start dates can often flex to accommodate the needs of a successful applicant.

Here at AMP, we are committed to supporting the energy transition by funding, developing, and delivering flexible energy solutions and helping businesses decarbonise.

Our mission is to create a smarter energy future. We are relentless in our focus on tackling the central challenge of our age – the energy transition.

The size and scale of the challenge means we must continually grow our team, bring in new ideas and new approaches and be ready to push the boundaries. At every level, we are looking for bold, ambitious, bright, and collaborative people that share our commitment to making a difference.

About the Opportunity

We have a new opportunity for a Trainee Field Service Technician to join our Service and Heat Supply team, performing engineering work for the company, primarily to undertake remote support, service, maintenance and troubleshooting works for biomass heating systems located throughout Scotland.

Interested? If you are passionate and driven and enjoy making a difference – AMP can offer you the challenge and opportunity you’re looking for.

The role will involve:

• Carrying out planned and reactive maintenance on biomass heating systems and associated equipment according to best practice, and in compliance with any statutory requirements and manufacturers’ instructions, including de-ashing, cleaning, full servicing, and system checks
• Assisting Service Engineers with servicing, troubleshooting works and repairs
• Assisting the Servicing and Heat Supply team with delivering a service to the satisfaction of customers and achieving internal targets and key performance indicators
• Demonstrating a high level of proactive rectification to minimise asset downtimes
• Attending sites across the country in line with planned schedules
• Undertaking all tasks according to health and safety requirements and wearing correct PPE
• Contributing to a high level of HSEQ performance on all sites, encouraging a strong HSEQ culture and adherence to HSEQ legislation and Group HSEQ policies
• Ensuring accurate and detailed report and record keeping – taking and logging photographs for reporting purposes, including before and after photos for planned services and photos for identifying any issues
• Attending Service and Heat Supply team meetings and site inspections/meetings when required

What we are looking for:

With practical hands-on experience of basic mechanical maintenance and a desire to learn new skills to improve and develop within the role our successful candidate will also demonstrate the following knowledge, skills and experience:

• A mechanical / electrical / hydraulic background and basic understanding of mechanical and electrical systems is desirable
• A full clean UK driving Licence is an essential requirement for this role
• Strong time management skills to effectively meet deadlines
• Ability to accurately complete required documentation i.e; service reports, H&S reports, timesheets
• Proactive and takes full responsibility for works completed
• Strong attention to detail to ensure job reports are accurately recorded
• Ability to go above and beyond to support customer and business needs, including being adaptive to change and supporting others where required
• Self-motivated with the ability to work unsupervised

What will we offer in return?

We’ve built a culture founded on honesty, working hard, and enjoying ourselves. And we have created a workplace where everyone feels more connected, heard, and valued. You’ll receive, ongoing training and development, be encouraged to work towards relevant accreditations and be able to map out a clear journey of progression within your role. Our employee benefits include –

• 26 days annual leave entitlement plus 8 days for public holidays (pro rota for part time)
• Life Insurance
• Employer pension contribution
• Healthcare Cash Plan
• Access to advice, counselling, and support
• Access to GP services
• Wellbeing tools and resources
• Shopping and lifestyle discounts
• Discounted gym membership

Additional Information:

• Location: Fort William
• Competitive salary to be discussed at interview.
• Hours of work: 40 per week between 08:00 – 17:00, the nature of the role will result in overtime working and fulfilling a 24/7 and weekend on call role at certain times after training
• Contract Type: Permanent
• Following a successful 6 month probation period there will be a requirement to be enrolled onto an adult apprenticeship course with options electrical /mechanical/hydraulic
• This role may require nationwide travel with overnight stays where accommodation with meal allowance is provided

Please be aware that the as part of the requirements for this role there will be a significant amount of manual handling, physical activity and working in confined spaces. At times this role will also involve working within dusty and dirty environments.

Safer Recruitment

In line with our commitment to safety and integrity, roles at AMP may require a DBS check as part of our safer recruitment process. We also verify qualifications and eligibility to work in the UK, ensuring a secure and equitable hiring journey.

Equal Opportunities

AMP is dedicated to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, cultures, and abilities, striving to create an environment where everyone feels valued and heard. If you require reasonable adjustments due to a disability or long-term health condition during the application or onboarding process, please contact us at HRQueries@ampcleanenergy.com. We’re here to support your journey.