Total 5 Internship level Customer Service job vacancies in East Sussex, RH18 5ER

We are looking for a talented trainer to join our team and participate in the delivery of training across the Voyage Care Group utilising various methods of delivery. You will be responsible for ensuring all employees are trained in line with legislation, contractual agreements, Policy and Procedure and individual need.

As a trainer you should be able to work within a team and on your own initiative delivering training and developing bespoke training packages in line with the needs of the business and the people we support.

Responsibilities of the role:

1. To support the Learning and Development Team by working as a member of the team in developing and fulfilling training strategies for the company to support its business objectives.

2. To actively participate in the development, planning and delivery of induction programmes, mandatory, value based and specialism training (including Specialist Behavioral Support Service, new development and acquisition inductions) throughout the company in various locations, utilising different methods of delivery to ensure the appropriate level of training to meet the company objectives.

3. To liaise with both internal and external SME’s to ensure existing content is kept up to date with current legislation, standards and company policy.

4. To actively participate in the delivery of training provision and development opportunities for all staff across the company, ensuring the most effective use of resources and appropriateness of delivery.

5. To work with the Senior Training Team ensuring training programmes are in place, available corporately and locally to meet individual and service need requirements that are reviewed in line with current practice and trends.

6. To maintain accurate course attendance and training records using the systems available within the business.

7. To evaluate effectiveness of learning materials and update these accordingly.

8. To contribute to all aspects of training and assessment throughout the organisation to ensure a fully qualified workforce, compliant with the National Minimum Standards, Regulatory Requirements and Policy & Procedure.

9. To provide operations with advice, support and guidance regarding training and assist with the development of new services and newly recruited staff throughout the organisation.

10. To support the Learning and Development Team with the development of innovative, flexible and appropriate initiatives to meet the company’s training needs.

What we're looking for:

Essential:

Good general level of education including English and Maths to GCSE standard

Level 3 Award in Education & Training, PTLLS, Cert Ed, or equivalent

2 years experience in a training role

Developed and delivered training for employees at various levels

Evaluation and assessment of training

Different training and assessment methods (including remote and classroom delivery)

Knowledge of learning disabilities, autism, brain injury rehabilitation and mental health

Good working knowledge of regulatory requirements, legislation, policies, procedures and business processes

Desirable:

Relevant Health and Social Care qualification / current knowledge

Relevant management/professional qualification

Training requirements associated with the Care Standards/Act

National Minimum Standards

Providing care for vulnerable people in a variety of living situations.

Benefits of joining the Voyage Care family:

In return for your dedication and commitment, you’ll work in a sector that is truly rewarding with many benefits including:

• Hybrid working
• Wagestream
• DoctorLine - free service where you and members of your family can speak to a GP 24/7, either over the phone or via a video consultation.
• Eye care vouchers
• Refer a friend scheme
• Enhanced retirement leave
• Competitive salary
• 23 days annual leave plus bank holidays and an additional day for your birthday
• An additional day off in recognition of long service
• Blue Light Card Retail discount benefit scheme
• V-Assure, a free 24 hour, confidential and independent help line
• Life assurance
• Pension

If you’re interested in finding out more about this opportunity, please apply directly for your application to be considered by our hiring team.

Advert

INTERNAL ONLY

27.5 hours, 39 weeks per year, Fixed term until 31st March 2025

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds.

East Calder Primary School and ELC is a non-denominational school serving the village of East Calder and the surrounding community. The school sits within the West Calder High School cluster. At present, the total school roll is 405 pupils including a nursery with 98, 2-4 years olds registered. This is made up of morning/afternoon and full day sessions.

As of August 2024, we are moving to a new, state of the art building and this is a very exciting time to be joining our team.

Currently we have 20 members of teaching staff, 2 EYOs and 16 staff within our Nursery Team, and a team of pupil support workers who work directly with our learners.

The school has well developed and mutually successful and supportive partnership links with local community groups and businesses. We have earned a good reputation within the community and we are very well supported by the wider parent forum.

At East Calder Primary, you will become part of a hardworking and committed staff team.

This post is considered Regulated Work with children and/or protected adults under the Protection of Vulnerable Groups (PVG) Scotland Act 2007. From 28 February 2011 preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by West Lothian Council.

Successful candidate will require to register with the SSSC

This position requires registration with the SSSC. The successful candidate will have six months from the date of commencement of this post to become registered with the SSSC. SSSC stipulate you must submit your application within three months of your start date. If you are already registered with SSSC you will be required to add West Lothian Council to your account

This post is considered Regulated Work with children and/or protected adults under the Protection of Vulnerable Groups (PVG) Scotland Act 2007. From 28 February 2011 preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by West Lothian Council

Proud member of the Disability Confident employer scheme

Advert

INTERNAL ONLY

27.5 hours, 39 weeks per year, Fixed term until 31st March 2025

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds.

East Calder Primary School and ELC is a non-denominational school serving the village of East Calder and the surrounding community. The school sits within the West Calder High School cluster. At present, the total school roll is 405 pupils including a nursery with 98, 2-4 years olds registered. This is made up of morning/afternoon and full day sessions.

As of August 2024, we are moving to a new, state of the art building and this is a very exciting time to be joining our team.

Currently we have 20 members of teaching staff, 2 EYOs and 16 staff within our Nursery Team, and a team of pupil support workers who work directly with our learners.

The school has well developed and mutually successful and supportive partnership links with local community groups and businesses. We have earned a good reputation within the community and we are very well supported by the wider parent forum.

At East Calder Primary, you will become part of a hardworking and committed staff team.

This post is considered Regulated Work with children and/or protected adults under the Protection of Vulnerable Groups (PVG) Scotland Act 2007. From 28 February 2011 preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by West Lothian Council.

This position requires registration with the SSSC. The successful candidate will have six months from the date of commencement of this post to become registered with the SSSC. SSSC stipulate you must submit your application within three months of your start date. If you are already registered with SSSC you will be required to add West Lothian Council to your account

This post is considered Regulated Work with children and/or protected adults under the Protection of Vulnerable Groups (PVG) Scotland Act 2007. From 28 February 2011 preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by West Lothian Council

Proud member of the Disability Confident employer scheme

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge, and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a DT Select Customer Success Undergraduate Intern on our DT Select Customer Success Team in Singapore.

Our customers expect excellence from both our products and services. The DT Select Customer Success Team provides a seamless experience by serving as a single point of contact for service acquisition and execution.

Innovative projects that deliver groundbreaking results do not run themselves. Project and Program Management within Strategy and Operations ensure projects run seamlessly, from start to finish. Our team manages projects or leads others managing projects — ensuring cross-functional teams work collaboratively and effectively.

Effective communication will be key. You’ll collaborate with the DT Select Customer Success Team, engage with the broader Customer Success organization, and liaise with stakeholders across Dell Technologies.

Join us in delivering outstanding customer experiences and contributing to our continued success as a DT Select Customer Success Undergraduate Intern on our DT Select Customer Success Team in Singapore.

You will

• Break down ambiguous problems into manageable components, thinking through optimal solutions.
• Manage projects from initiation through delivery, using a variety of technologies in the support of project/program plans, milestones, and deliverables, identifying and escalating issues for resolution.
• Coordinate cross-functional teams through meetings and progress measurement, influencing others to achieve results.
• Develop and deliver presentations and communications to senior management and key stakeholders.
• Synthesize quantitative and qualitative data to actionable, data-driven recommendations and process improvements.

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Working knowledge of Microsoft Office products
• Demonstrated attentiveness to quality, productivity, and attention to detail.
• Proficiency in synthesizing data, analytical thinking, and developing and delivering insightful presentations with data-driven recommendations.
• Expertise in cross-functional collaboration, communication, project management, and prioritization of initiatives.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 15 April 2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Task: The Intern, Customer Support will have the opportunity to assist our customers with their problems while using R&S products and services. This role will ultimately help establish our reputation as a company that offers excellent customer support during all sales and after-sales cycle.

Responsibilities:

• Provide assistance to customers' queries while using R&S products in a timely and accurate manner, via phone, email or ticketing system
• Identify customer needs and provide timely resolution of problems or escalation on behalf of customers to appropriate next level of technical support personnel
• Update the ticketing system databases with information about technical issues and useful information provided by customers
• Improving existing ticketing system by evaluating system process and making recommendations
• Frequent interaction with sales and technical support for resolving customer issue
• Other ad-hoc assignments as assigned by the supervisor

Requirements:

• Graduating students from ITE / Diploma / Degree in Engineering or relevant field of studies
• Good communication (i.e. writing and speaking) and interpersonal skills
• Attention to detail, proactive, self-motivated and willingness to learn
• Possess good customer-focused and results-oriented attitude
• Willingness to coordinate and work with colleagues across other departments or countries
• Proficiency in MS Office (MS Excel, Words and PowerPoint)
• Excellent time management skills and the ability to prioritize work

About the Company:

Rohde & Schwarz is home to in-depth engineering know-how and highly innovative and committed employees. We're recognized as a world market leader in wireless communications. Plus, we develop future-oriented products for many growth markets such as mobile phone technology, radiocommunications and digital television. We do business in more than 70 countries worldwide, and we value individuals who share our main objective: To be the best!

Rohde & Schwarz Singapore is the competence centre in the heart of Asia for sales, systems & projects, service & repair, calibration; R&D and customer support. We aim to bring Rohde & Schwarz's technical competence one step closer to our customers in the region. Together with the Asian subsidiaries and agents, the Regional Headquarters (Asia Pacific) located in Singapore forms the integral part of the company's multi-cultural sales and distribution network to service our customers.