Total 4 Internship level Customer Service job vacancies in CAA-Changi Airport Terminal 2

Job Responsibilities

• Collaborate closely with business stakeholders to gather and analyze requirements for cross-domain integration between SAP and CRM
• Design, configure, and implement solutions that facilitate the integration of SAP SD/CS modules with CRM ensuring data consistency and process efficiency
• Provide expertise in mapping sales, service, and customer management processes across domains to identify integration points and data exchange requirements
• Work closely with Group IT to develop and implement interfaces and data migration strategies between SAP SD/CS and external systems
• Conduct testing, validation, and documentation of the integrated solutions to ensure they meet business requirements and comply with best practices
• Participate in CAB, regular meetings, and discussions with Local and Group IT teams to share updates, gather feedback, and align on project timelines and deliverables
• Provide training and support to end-users on the integrated systems, to ensure smooth adoption and utilization

Job Requirements

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field
• Minimum 1 year of experience in SAP SD/CS modules, with a focus on cross-domain integration
• Fresh graduates are welcome to apply
• Strong understanding of SAP SD/CS modules and their integration capabilities with external systems.
• Experience in coordinating with technical teams and business stakeholders to ensure successful integration projects
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams
• SAP certifications in SD and CS modules are a plus
• Experience in data migration and system interfaces is desirable
• Willing to travel (30%)
• Willing to work at Loyang Way area

Job Responsibilities

• Collaborate closely with business stakeholders to gather and analyze requirements for cross-domain integration between SAP and CRM
• Design, configure, and implement solutions that facilitate the integration of SAP SD/CS modules with CRM ensuring data consistency and process efficiency
• Provide expertise in mapping sales, service, and customer management processes across domains to identify integration points and data exchange requirements
• Work closely with Group IT to develop and implement interfaces and data migration strategies between SAP SD/CS and external systems
• Conduct testing, validation, and documentation of the integrated solutions to ensure they meet business requirements and comply with best practices
• Participate in CAB, regular meetings, and discussions with Local and Group IT teams to share updates, gather feedback, and align on project timelines and deliverables
• Provide training and support to end-users on the integrated systems, to ensure smooth adoption and utilization

Job Requirements

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field
• Minimum 1 year of experience in SAP SD/CS modules, with a focus on cross-domain integration
• Fresh graduates are welcome to apply
• Strong understanding of SAP SD/CS modules and their integration capabilities with external systems.
• Experience in coordinating with technical teams and business stakeholders to ensure successful integration projects
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams
• SAP certifications in SD and CS modules are a plus
• Experience in data migration and system interfaces is desirable
• Willing to travel (30%)
• Willing to work at Loyang Way area

Location: Beijing, China

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

TAB is established in 1999 by Thales Avionics Division at Beijing Airport Industrial Zone, and is part of Thales world-wide avionics support & services network. TAB has over 1600m2 of facility including repair station and office area with ISO 14001, OHSAS 18001, CAAC and FAA certifications.

Responsibilities:

- Daily update receiving and shipment information on the customer's portal for all customers.
- To create repair quotation and ensuring timely upload to customer's portal for CES GCSS QSEB only.
- Daily check the quotation acceptance on the customer's portal and approve in SAP for CES GCSS products.
- Daily upload the quotation into CHH & CSN's portal for ASW & GCSS products.
- Assist in trials, team and roll-out of projects
- Assist/Lead in the implementation and execution of new process/way-of-work.

- To perform time-study of work processes, presenting reports and statistics

- To propose process improvements in physical or data flow, participate/help in Kaizen activities.

Requirements:

- Junior colleges

- Good communication and interpersonal skills

- Proactive in providing assistance to team members

- Proficient with office software

#LI-JL1

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Location: Singapore, Singapore

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

The IS Administrator will be responsible for the administration, maintenance, and support of the Business Applications systems, and application components. This role also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements.

Duties

• Administer Business Applications based on end-user's requirements or ongoing needs while providing excellent customer service.
• Analyze system errors and work with end users and related business units to correct and/or assist in problem resolution.
• Help diagnose performance issues related to business applications and work with internal and external vendors in their resolution.
• Plan and coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments.
• Prepare user training document for business applications and associated processes with business departments

Requirements

• Able to start as soon as possible
• Fresh Graduate and Diploma in Information System or Computer Science related majors are welcome
• Microsoft VBA/VB Script programming Experience
• Knowledge of RPA (Robotics Process Automation) solutions
• Any experience in the area of ERP such as SAP, etc will be a plus
• Smart and willing to learn new things
• Good communication skills

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!