Total 30 Others level Customer Service job vacancies in S12 2AB

: The supervisor's role encompasses leading and supervising a team of retail associates, providing guidance to achieve sales targets, ensuring the store's
presentation meets standards, enforcing company policies, and training staff for excellent customer service.
Additionally, they are responsible for planning and implementing merchandising strategies, managing inventory, addressing customer inquiries and complaints, analyzing sales patterns, and collaborating with the store manager on promotional initiatives and events.

Are you driven by the passion to make a genuine difference in people’s lives? Do you envision a career where kindness, dignity and respect are not just words, but the cornerstone of everything you do?

We are an independent local charity caring for older people and people living with dementia in our nine residential care homes across Sheffield. We are a values driven charity committed to prioritising the wellbeing of those we support above all else. We believe in the power of compassion and we are seeking individuals who share our ethos, regardless of their background or experience level.

What we Value:

Kindness: Demonstrating empathy and warmth in every interaction
Dignity: Upholding the inherent worth and individuality of each person we support
Respect: Honoring diversity and treating everyone with fairness and consideration
Independence: Empowering individuals to make their own choices and lead fulfilling lives
Choices: Recognising and supporting the autonomy of those we care for

If you resonate with these values and are driven by a genuine desire to make a difference, then we want you on our team.

What we Offer:

We understand that caring is not just a job, it is a career path filled with purpose and fulfillment. That’s why we provide comprehensive training and ongoing support to help you realise your potential. Whether you are new to the field or a seasoned professional, we will support you to obtain various qualifications, including your Care Certificate, empowering you to become the Support Worker you’ve always aspired to be.

As a Flexi Care Support Worker, you will be working 12 hour shifts, mostly taking on our day shifts where you will have the opportunity to not only provide essential personal care, but also engage individuals in a variety of enriching activities, from arts and crafts to community outings. You will also have the flexibility to undertake occasional night shifts, providing comfort, reassurance and assistance to our residents during the nocturnal hours.

We also provide:
Annual leave which increases with length of service
Enhanced maternity pay for those with over 5 years’ service
Free drinks and subsidised meals
Free DBS check
Free Uniform
Free NHS Blue Light Card
Eligibility for The Company Shop membership

Are you Ready to Make a Difference?

We are looking for compassionate individuals who are willing to go above and beyond to champion quality care and advocate for those in need. Can you demonstrate the utmost dignity and respect in your interactions? Are you prepared to stand up to what’s right and raise concerns when necessary?

If you are passionate about making a positive impact and possess the values to match, we encourage you to reach out to us.

Please be aware that all Support Worker positions require an Enhanced DBS check as part of our commitment to safeguarding, full employment history details and reference information covering a minimum of 5 years. The aim of enhanced background checks is to ensure that we recruit a high quality team.

Join us in shaping a brighter future and enrich lives. Get in touch today to start your journey with our compassionate team by completing our online application form.

Full time or part time hours, to include working alternate weekends.

Shift pattern: 08:00 - 20:00 (long day) or 8:00- 14:00/ 14:00- 20:00.

A night enhancement of £1.50 per hour will apply from 8pm to 7am Monday – Sunday (this does not apply to sleep-ins). A weekend day enhancement of £2.00 per hour will be paid from 7am to 8pm, Saturday and Sunday.

Agnes Court is home for 24 adults with physical disabilities. Located in Banbury town centre. We are on a main bus route and Banbury train station is a few minutes walk away.

Are you an experienced care worker or would love to start a career in care?

If so, we would love to hear from you! Apply now, helping us to continue our great work making a positive impact every day on the lives of people with a disability.

Care Assistant, Support Worker or similar experience is desirable but not essential. We offer an excellent training and induction programme for everyone!

As a Support Worker with Leonard Cheshire you will become part of a fantastic team. Every day is different, but here are just some of the duties you will do:

• Assistance with daily life tasks including personal care, medication and mealtimes.
• Escort and assist in and around the service, at external events and appointments.
• Supporting our Person Centred approach, encouraging maximum independence for our customers and helping to achieve individual aspirations.
• Maintain up to date and accurate records.

Please see the job description (link below) for more details.

To be successful in this role you will:

• Have good interpersonal skills and ability to communicate effectively.
• Work flexibly and creatively with customers and their families.
• Ideally have personal care experience (not essential).
• Be able to work under pressure and as a team.
• Flexibility to work within rostered hours / prepared to participate in an on-call rota where required.

We offer a wide range of employee rewards to include:

• Wagestream, option to withdraw up to 40% of your pay before pay day (click here for more details).
• Free Blue Light Card.
• Contributory company pension scheme with competitive life cover benefit.
• Access to a Cash Health Plan at very favourable rates.
• Great development opportunities through our apprenticeship schemes and chance to gain recognised qualifications.
• Unlimited payments through our Refer a Friend bonus scheme.
• Free DBS check.
• Employee Assistance Programme and so much more!

If you have any questions or further enquiries, please contact Anna.Warda@leonardcheshire.org or call 07767 082 886.

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland) is required for this post. References will be obtained for all roles.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.

* No agencies please *

Proud member of the Disability Confident employer scheme

The role of the receptionist in a healthcare practice is vital for ensuring smooth operations and excellent patient care. Key responsibilities include: Appointment Management:Maintain and monitor the appointment system by processing personal, telephone, and electronic requests for bookings, ensuring efficient scheduling and minimising waiting times. Call Handling:Answer incoming phone calls, transfer calls, and address callers' requests promptly, using effective communication to direct patients to appropriate services. Patient Signposting:Guide patients to the right healthcare professional based on their needs, ensuring they receive timely and appropriate care. Data Entry:Accurately enter and update patient information and records in EMIS Web, including new registrations and healthcare data, while adhering to confidentiality protocols. Documentation Management:Scan, photocopy, and file documents, attaching relevant paperwork to patient records to maintain comprehensive and organised files. Handling Queries:Manage requests for information, including Subject Access Requests and other documentation, directing them to the administrative team as needed. Support for Clinical Staff:Assist clinical team members with general tasks and help set up clinics, enabling them to focus on patient care.

What skills and experience we're looking for

We are looking for a colleague who:

• Has a positive attitude towards contributing to the school ethos.
• Is friendly, approachable and committed.
• Is punctual and flexible to meet the needs of the school.

What the school offers its staff

We can offer you:

• A very friendly and mutually supportive place to learn and work
• The chance to have a real impact, making a positive difference to our children’s lives and the working environment of the school.
• A professional and committed staff and governor team with a positive attitude.
• A supportive community who want the best for their children
• Enthusiastic learners who deserve only the best!
• Regular, high quality professional development opportunities

Further details about the role

The Governors of Gleadless Primary School are seeking an excellent and committed Business Support Officer. This is a permanent position, working 32.5 hours per week, 39 weeks per year (term time only) within our hardworking and supportive school. Hours of work are 08:30am - 3:30pm, Monday - Friday.

Gleadless Primary School is a two form entry school with approximately 435 pupils on roll, situated to the south east of the city. This position represents a fantastic opportunity to join our friendly and ambitious team. Gleadless colleagues are known for their team approach, as well as their unwavering commitment to our fantastic pupils and community. Gleadless Primary School is now a proud member of Sheffield South East Trust.

We are committed to safeguarding and promoting the welfare and safety of children and vulnerable adults and expect all staff to share this commitment. All successful candidates will be required to complete an Enhanced Disclosure and Barring Service Check.

This will include but is not limited to:

• Undertaking routine administrative duties, such as answering telephone calls, handling parental enquiries and handling sensitive information.
• Completing administrative tasks in a punctual and efficient manner, such as compiling data, reports and composing emails.
• Completing daily attendance and dinner registers with efficiency and accuracy.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Immediate start available working as a food production operative in Burton on Trent.
Supporting our client who are a leading pet food producer in the area your job role is vital to the day to day running of the factory.
Working on the production line your role will be working with raw meats, preparing them in trays, working on a sausage line and clearing out the ovens.

Previous experience of working within a food factory is an advantage.

Immediate start offering regular and ongoing work.

Monday to Friday 06:00 - 14:30

You will be paid £11.65 per hour.

We do not offer Visa Sponsorships.

What skills and experience we're looking for

Sheffield Springs Academy is seeking to appoint a Receptionist/Administrator to join their established team. The academy is part of United Learning, a national group of schools and academies. Sheffield Springs Academy is an 11-16 secondary school serving the Park, Manor and Castle wards of Sheffield. As part of United Learning our aim is to bring out ‘the Best in Everyone’ and we continuously strive to ensure that students and staff have every opportunity to succeed, with their potential developed to the utmost.

The successful post holder will have a key position providing a professional and welcoming front of house service for our busy school reception. The working hours for this post are 07:45am to 15:45pm Monday to Friday during term time (39 weeks). You will also be required to work 20 days during school holidays, 5 of which are to be worked during the summer holidays. We are open to and can consider flexible working requests and different working arrangements. In addition to reception duties, working as part of a small administrative team you will provide administrative support to the school.

This is a very busy role and previous reception experience in a comparable environment is preferable.

This role includes:

• Warmly welcoming all visitors to the building, ensuring safeguarding compliance at all times.


• Taking all incoming calls to the school, directing callers to the right person, taking accurate messages, and screening calls, prioritising as needed and ensuring all messages are emailed to the right person promptly and accurately.


• Liaising with other stakeholders including external agencies, parents, and members of the public.


• Maintaining a tidy reception area, liaising with the Estates team to ensure deliveries are distributed promptly.


• Providing administrative support including preparing letters for parents and managing the reception diary and meeting rooms.


We are looking for someone who is:

• Reliable, highly motivated and self-driven.


• Proactive and the ability to use own initiative and problem-solving skills.


• Experienced in reception and/or administrative work in a very busy work environment.


• Keen on attention to detail, has high standards and takes pride in their work.


• A team player with excellent communication and interpersonal skills.


• Able to maintain positive relationships with all members of the school community.


Please see the job description and person specification for further detail.

What the school offers its staff

We will offer you:

• Highly competitive pay above national average.

• Excellent facilities and resources.

• Access to an outstanding professional development programme.

• A respectful working environment.

• Supportive, friendly colleagues who are committed to each other’s professional development.

• A chance to become part of United Learning, one of the largest groups of academies in the country.

• Opportunities to work collaboratively with colleagues in each academy, across the Cluster and United Learning.

• Excellent employee benefits which include a highly sought-after pension scheme with high employer contributions.

• Access to training through the Apprenticeship Levy.

• Perkbox benefits platform.

• Free on-site parking.

• Access to an Employee Assistance Programme (EAP).

• We encourage open and regular conversations about work-life balance.

As part of United Learning our aim is to bring out ‘the Best in Everyone’ and we are dedicated to providing students and staff with every opportunity to reach their full potential and succeed with our support.

United Learning is one of the largest and most successful Trusts in the country who offers unrivalled Continuing Professional Development (CPD) and training, including opportunities for nationwide networking.

To apply, please click the ‘Apply Now’ button at the top of the advert on our website using the following link to our vacancies page: Sheffield Springs Academy Vacancies and complete our online application form. Please note that CVs are not accepted. The closing date for this post is 9am on the 16th October 2024.

If you would like to discuss this exciting opportunity or would like to arrange for a visit, please contact hr@unitedlearningyorks.org.uk

United Learning is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Employees will, in accordance with statutory guidance, be subject to a comprehensive checking process including references from current and previous employers, health, Right to Work in the UK, an Enhanced DBS check and a further check against the appropriate barred list.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Are you driven by the passion to make a genuine difference in people’s lives? Do you envision a career where kindness, dignity and respect are not just words, but the cornerstone of everything you do?

We are an independent local charity caring for older people and people living with dementia in our nine residential care homes across Sheffield. We are a values driven charity committed to prioritising the wellbeing of those we support above all else. We believe in the power of compassion and we are seeking individuals who share our ethos, regardless of their background or experience level.

What we Value:

Kindness: Demonstrating empathy and warmth in every interaction
Dignity: Upholding the inherent worth and individuality of each person we support
Respect: Honoring diversity and treating everyone with fairness and consideration
Independence: Empowering individuals to make their own choices and lead fulfilling lives
Choices: Recognising and supporting the autonomy of those we care for

If you resonate with these values and are driven by a genuine desire to make a difference, then we want you on our team.

What we Offer:

We understand that caring is not just a job, it is a career path filled with purpose and fulfillment. That’s why we provide comprehensive training and ongoing support to help you realise your potential. Whether you are new to the field or a seasoned professional, we will support you to obtain various qualifications, including your Care Certificate, empowering you to become the Support Worker you’ve always aspired to be.

As a Flexi Care Support Worker, you will be working 12 hour shifts, mostly taking on our day shifts where you will have the opportunity to not only provide essential personal care, but also engage individuals in a variety of enriching activities, from arts and crafts to community outings. You will also have the flexibility to undertake occasional night shifts, providing comfort, reassurance and assistance to our residents during the nocturnal hours.

We also provide:
Annual leave which increases with length of service
Enhanced maternity pay for those with over 5 years’ service
Free drinks and subsidised meals
Free DBS check
Free Uniform
Free NHS Blue Light Card
Eligibility for The Company Shop membership

Are you Ready to Make a Difference?

We are looking for compassionate individuals who are willing to go above and beyond to champion quality care and advocate for those in need. Can you demonstrate the utmost dignity and respect in your interactions? Are you prepared to stand up to what’s right and raise concerns when necessary?

If you are passionate about making a positive impact and possess the values to match, we encourage you to reach out to us.

Please be aware that all Support Worker positions require an Enhanced DBS check as part of our commitment to safeguarding, full employment history details and reference information covering a minimum of 5 years. The aim of enhanced background checks is to ensure that we recruit a high quality team.

Join us in shaping a brighter future and enrich lives. Get in touch today to start your journey with our compassionate team by completing our online application form.

Support WorkerCare/ Assistant

Domiciliary Care

Cheltenham and surrounding areas

£12.00 - £12.50

Support worker required for bespoke Domiciliary company based in Cheltenham.

Due to continued, organic growth they are looking to add a passionate, driven Support Worker to there team.

You will be part of a small team where there is an inclusive, positive workplace culture and career progression. You will feel valued, respected, listened to, with support to complete nationally recognised qualifications, and work your way up within the company. There are both full-time and part-time hours available.

The companies aim is too deliver quality care and make a positive difference to people’s lives. A care assistants job role covers all manners of support and help for others; from days out, to medication support, to personal care and companionship.

You will be compassionate, respectful, and possesses excellent communication skills. You don’t need to have a background in care, as high-quality training will be provided, but you do need to have an understanding of what care entails, and have a positive attitude towards our values and the aspirations of those you will be supporting.

There are a lot of benefits for working for Hope Care Service Agency:

• Career Progression and Development within the company
• Flexible hours to suit your lifestyle
• Above the industry average in terms of pay
• Enhanced weekend rates and Bank Holiday rates
• Blue Light Card
• Paid Mileage
• Bonus schemes
• Referral Programme
• Flexible contracts
• Company Social Events
• Paid Training
• Be part of a positive workplace culture
• Paid holiday
• Uniform and PPE

This is a fantastic role with a growing business that has gained a reputation for delivering quality care.

For more information, please call Rhys Jones in the Cheltenham, Safehands office.

INDPERM

Full time, 40.5 hours per week, to include working alternate weekends.

A night enhancement of £1.50 per hour will apply from 8pm to 7am Monday – Sunday (this does not apply to sleep-ins). A weekend day enhancement of £2.00 per hour will be paid from 7am to 8pm, Saturday and Sunday.

Agnes Court is home for 24 adults with physical disabilities. Located in Banbury town centre. We are on a main bus route and Banbury train station is a few minutes walk away.

Are you an experienced care worker or would love to start a career in care?

If so, we would love to hear from you! Apply now, helping us to continue our great work making a positive impact every day on the lives of people with a disability.

Care Assistant, Support Worker or similar experience is desirable but not essential. We offer an excellent training and induction programme for everyone!

As a Support Worker with Leonard Cheshire you will become part of a fantastic team. Every day is different, but here are just some of the duties you will do:

• Assistance with daily life tasks including personal care, medication and mealtimes.
• Escort and assist in and around the service, at external events and appointments.
• Supporting our Person Centred approach, encouraging maximum independence for our customers and helping to achieve individual aspirations.
• Maintain up to date and accurate records.

Please see the job description (link below) for more details.

To be successful in this role you will:

• Have good interpersonal skills and ability to communicate effectively.
• Work flexibly and creatively with customers and their families.
• Ideally have personal care experience (not essential).
• Be able to work under pressure and as a team.
• Flexibility to work within rostered hours / prepared to participate in an on-call rota where required.

We offer a wide range of employee rewards to include:

• Wagestream, option to withdraw up to 40% of your pay before pay day (click here for more details).
• Free Blue Light Card.
• Contributory company pension scheme with competitive life cover benefit.
• Access to a Cash Health Plan at very favourable rates.
• Great development opportunities through our apprenticeship schemes and chance to gain recognised qualifications.
• Unlimited payments through our Refer a Friend bonus scheme.
• Free DBS check.
• Employee Assistance Programme and so much more!

If you have any questions or further enquiries, please contact Anna.Warda@leonardcheshire.org or call 07767 082 886.

Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with a disability, supporting where possible, your requirements for reasonable adjustments.

We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland) is required for this post. References will be obtained for all roles.

Shortlisting for this role may take place as applications are received. We therefore reserve the right to close this vacancy once suitable candidates have been appointed.

* No agencies please *

Proud member of the Disability Confident employer scheme

Residential Support Worker - East Yorkshire

Salary: £25,220 - £35,560

Location: Pocklington

Excellent Benefits

An opportunity has arisen for Residential Support Worker to join a reputable residential care services provider, offeringsupport to children and young people with learning disabilities. In this role, you will be part of a supportive team focused on delivering person-centred care for young people.

You will be required to complete a 10-day induction training program, covering both practical and theoretical aspects.

What we are looking for:

- Previously worked as a Support Worker or in a similar role.

- Hold a Level 3 Diploma or equivalent in Children and Young Person's Residential Settings or working towards it.

- Excellent communication and organisational skills.

- Full, manual driving licence.

- Willingness to undergo a full enhanced DBS check.

What's on offer:

- Paid holidays

- Pension scheme

- Bonus scheme

- Opportunities for professional development

- Support to achieve further vocational qualifications, including the Diploma Level 3

Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Keywords:Residential Support Worker, care coordinator, Support Worker, Care Assistant, Senior, care worker,Residential Support Worker

Are you driven by the passion to make a genuine difference in people’s lives? Do you envision a career where kindness, dignity and respect are not just words, but the cornerstone of everything you do?

We are an independent local charity caring for older people and people living with dementia in our nine residential care homes across Sheffield. We are a values driven charity committed to prioritising the wellbeing of those we support above all else. We believe in the power of compassion and we are seeking individuals who share our ethos, regardless of their background or experience level.

What we Value:

Kindness: Demonstrating empathy and warmth in every interaction
Dignity: Upholding the inherent worth and individuality of each person we support
Respect: Honoring diversity and treating everyone with fairness and consideration
Independence: Empowering individuals to make their own choices and lead fulfilling lives
Choices: Recognising and supporting the autonomy of those we care for

If you resonate with these values and are driven by a genuine desire to make a difference, then we want you on our team.

What we Offer:

We understand that caring is not just a job, it is a career path filled with purpose and fulfillment. That’s why we provide comprehensive training and ongoing support to help you realise your potential. Whether you are new to the field or a seasoned professional, we will support you to obtain various qualifications, including your Care Certificate, empowering you to become the Support Worker you’ve always aspired to be.

As a Flexi Care Support Worker, you will be working 12 hour shifts, mostly taking on our day shifts where you will have the opportunity to not only provide essential personal care, but also engage individuals in a variety of enriching activities, from arts and crafts to community outings. You will also have the flexibility to undertake occasional night shifts, providing comfort, reassurance and assistance to our residents during the nocturnal hours.

We also provide:
Annual leave which increases with length of service
Enhanced maternity pay for those with over 5 years’ service
Free drinks and subsidised meals
Free DBS check
Free Uniform
Free NHS Blue Light Card
Eligibility for The Company Shop membership

Are you Ready to Make a Difference?

We are looking for compassionate individuals who are willing to go above and beyond to champion quality care and advocate for those in need. Can you demonstrate the utmost dignity and respect in your interactions? Are you prepared to stand up to what’s right and raise concerns when necessary?

If you are passionate about making a positive impact and possess the values to match, we encourage you to reach out to us.

Please be aware that all Support Worker positions require an Enhanced DBS check as part of our commitment to safeguarding, full employment history details and reference information covering a minimum of 5 years.

Join us in shaping a brighter future and enrich lives. Get in touch today to start your journey with our compassionate team by completing our online application form.

Are you driven by the passion to make a genuine difference in people’s lives? Do you envision a career where kindness, dignity and respect are not just words, but the cornerstone of everything you do?

We are an independent local charity caring for older people and people living with dementia in our nine residential care homes across Sheffield. We are a values driven charity committed to prioritising the wellbeing of those we support above all else. We believe in the power of compassion and we are seeking individuals who share our ethos, regardless of their background or experience level.

What we Value:

Kindness: Demonstrating empathy and warmth in every interaction
Dignity: Upholding the inherent worth and individuality of each person we support
Respect: Honoring diversity and treating everyone with fairness and consideration
Independence: Empowering individuals to make their own choices and lead fulfilling lives
Choices: Recognising and supporting the autonomy of those we care for

If you resonate with these values and are driven by a genuine desire to make a difference, then we want you on our team.

What we Offer:

We understand that caring is not just a job, it is a career path filled with purpose and fulfillment. That’s why we provide comprehensive training and ongoing support to help you realise your potential. Whether you are new to the field or a seasoned professional, we will support you to obtain various qualifications, including your Care Certificate, empowering you to become the Support Worker you’ve always aspired to be.

As a Flexi Care Support Worker, you will be working 12 hour shifts, mostly taking on our day shifts where you will have the opportunity to not only provide essential personal care, but also engage individuals in a variety of enriching activities, from arts and crafts to community outings. You will also have the flexibility to undertake occasional night shifts, providing comfort, reassurance and assistance to our residents during the nocturnal hours.

We also provide:
Annual leave which increases with length of service
Enhanced maternity pay for those with over 5 years’ service
Free drinks and subsidised meals
Free DBS check
Free Uniform
Free NHS Blue Light Card
Eligibility for The Company Shop membership

Are you Ready to Make a Difference?

We are looking for compassionate individuals who are willing to go above and beyond to champion quality care and advocate for those in need. Can you demonstrate the utmost dignity and respect in your interactions? Are you prepared to stand up to what’s right and raise concerns when necessary?

If you are passionate about making a positive impact and possess the values to match, we encourage you to reach out to us.

Please be aware that all Support Worker positions require an Enhanced DBS check as part of our commitment to safeguarding, full employment history details and reference information covering a minimum of 5 years.

Join us in shaping a brighter future and enrich lives. Get in touch today to start your journey with our compassionate team by completing our online application form.

Receptionist - London Heathrow Airport (T5) Premier Inn -Hotel


Come and be a Receptionist at London Heathrow Airport (T5) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in - be it a warm smile or joining up with the housekeeping team to get rooms perfect.


PAY RATE: Up to £12.59per hour


CONTRACT TYPE: Permanent - we don't do zero hours contracts!



HOURS: 35 hours over 5 days a week - usual pattern 06:30-23:00. Weekends included.


LOCATION: London Heathrow Airport (T5) Premier Inn,Longford (UB7 0EA)


Why you'll love it here: 



Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us





What you'll do: Join our team at London Heathrow Airport (T5) Premier Innas a Receptionist, and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.

Customer Service Advisor based in Edinburgh

Offering £21,500-£23,000 per annum depending on experience

Full time, permanent contract

Working between Monday to Friday hours between 8am and 6pm

We are currently working on behalf of our client who specialises in the provision of business process services for the Life and Pensions Industry. They are currently recruiting for Customer Service Advisors on behalf of their own client who is a trusted pensions provider to millions of customers and have been for over 200 years.

The Role:

As a Customer Service Advisor you will be responsible for providing exceptional customer service to our customers, ensuring to gain an understanding of the customers wants and need to successfully resolve their query doing so in a professional, efficient and knowledgeable manner.

You will be working within an FCA regulated finance service provider, supporting customers with querieis in regards to their pensions and savings both personal and employee based accounts.

Key Responsibilities:

• Deliver excellent customer service through multiple channels.
• Communicate clearly with customers and respond appropriately to their needs.
• Work accurately and efficiently to achieve quality standards and meet SLAs/KPIs.
• Drive through process improvements to improve efficiency and effectiveness.
• Observe legal obligations and adhere to the company's corporate policies and guidelines.
• Manage workload to ensure personal and team targets are met
• Key Accountability's and Main Responsibilities
• Instigate, support and drive through opportunities to improve efficiency of processes, the customer experience

The Location: Edinburgh

Following completion of training and embedment period, you will then move onto a hybrid model after 6 months of service.

The Hours:

Working Monday to Friday, no weekend on shifts between 8am - 6pm

• Shifts will be between; 8am-4pm, 9am-5pm and 10am-6pm - all candidates will need to be able to work all shifts on a rotational basis.
• Full time, 35 hours per week.

What we are looking for...

• Previous experience within Customer Service ideally within an office or phone based position, we are open to other area's of customer service experience for the right candidate.
• Willingness and desire to learn.
• Genuine desire to provide exceptional customer service and build a rapport with our customers.
• Strong communication skills both verbal and written.
• Confidence in dealing with customer based calls that can often be challenging or complex.
• N5/GCSE in Maths and English
• Positive customer-oriented outlook
• Computer literacy and willingness to learn new systems and technologies
• Ability to work under pressure and adapt to change

If you are interested in this opportunity please click 'Apply Now' or alternatively you can contact Georgia Bohills on 07929027247 from the North West Fulfilment Centre.

Please note: The Edinburgh branch is not responsible for the recruitment of this role - do not contact the local office for this position.

#ccnorthwest


Customer Service, Customer Service Advisor, Customer Care, Hybrid, Edinburgh, Finance, Banking, Pensions, Full time, Financial Services, FCA, Inbound, Call Centre, Contact Centre